Hey guys I notice sometimes one every month or so when I turn off my phone (standby mode, not hard or soft reset) the phone is still on however its a black background (backlight)
What causes this error to happen? the only way for me to get rid of the backlight issue is by pulling out the battery and turning it back on.
i am having the same issue and it is draining the battery! i hope someone figured this one out
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Guys, I installed a few apps recently, and now it seems my power always stays on, even though the screen and backlight turn off. This makes the device burn through the battery in 4-5 hours instead of days. How can I find out which app is causing this? Any idea?
My friend recently gave me an HTC Dash for T-Mobile. It's running WM6.1 Kavana's ROM 1.33.424.2. After he gave it to me I unlocked for AT&T completely, 100% legally. I called T-Mobile and they gave me the unlock code.
But since I've been using it it will randomly turn off. It seems to shut off more often using MMS or anything through the Internet, but it will also turn off just sitting in my pocket or while texting. Luckily it hasn't ever crashed during a call.
When I try to turn it back on it will either shut down before fully turning on (it will show the boot screen but turn off), it will turn on but say the battery is dangerously low and it needs to be shut down, or one time it had an error message saying "The device could not be started due to sudden loss of power. Click YES to continue or NO to shut down. Please be sure the device is completely shut down before removing the battery." If you click YES it shuts down. If you click NO the screen turns white then tries to start up a few seconds later and fails.
The way I stop this is plug it in to a charger and turn it on so it can't die. It says the battery is low but since its plugged in it won't turn off. Then once it turns on I turn it off normally by tapping the power button and selecting Power Off. Then I take out the battery, put the battery back in, turn the phone on, and then the battery is back to the power level it was before the crash and the phone works fine again. But any texts or calls I had made in the past few minutes are erased as if they hadn't been made, sent, or received.
I've already tried a few hard resets and it doesn't seem to work. I even downgraded to WM6. I just want to know if this is a software problem, a battery problem, a hardware problem, or something else. Thank you to anyone that can help.
Welcome to the forum
I assume that your battery is working ok right?
Try with a hard reset
Read here:
http://forum.xda-developers.com/showthread.php?t=397583
And:
http://forum.xda-developers.com/showthread.php?t=415225
Good luck,
I've tried the hard reset a few times, I don't know whats wrong.
WARNING: not a native english speaker.
when I try to start the phone the following occur:
the display light turns on, shortly after that the phone emits that startup vibration, the backlight remains on for aprox. 85 seconds then the phone aparently shuts down. that meant, the backlight of the display turns off.
problem history:
I was at work and as usual i was listenin to music via handsfree. while my phone was in poket it seemed that somehow my poket pressed the sleep button and turned the screen up. no prob here. i got the phone out of ma poket. reverted the volume @ maximum and then locked the phone and turned the screen off and putted back in pocket. after some time i wanted to change the song. got out the phone, turned on the screen but nothink apeared except a horizontal line in the middle of the screen. I tried to shut down/up the screen but nothink apeared. after a couple of tries the screen turn on but it was unusual what i saw on it. I saw a sketch of the energy rom home screen with diferent colors.
Meantime i was tryng to get the screen outta sleep the music still played in the phones.
I thaugt that a reset will do but it didn't. got out the battery and got home. reasembled it, powerd up the phone and voila! the phone started up normaly. got out the battery, introduced the sim card. powerer up the phone but bad luck. the happiness was short lived. the problem camed back. another thing i noticed is that when i powwer on the phone i let it on but it wont output that energy rom bootup sound.
Can someone elude me with whats the problem with my phone?
hope I was clear enough!
Have a great day/night!
UPDATE: LEFT IT OVERNIGHT WITHOUT THE BATTERY AND NOW ASSEMBLED BACK. IT'S WORKING BUT I THINK IF I GIVE A RESTART THE problem will come back.
Hi
Strange occurrence today. Turned on phone--nothing. Reset battery and it booted fine, but after awhile (when the screen timed out) it went back to black. When I turn it on it goes to dark blue (BSOD?) but nothing else happens, however as soon as I reset the battery, it will boot successfully and as long as the screen is on, the apps seem to work etc. As soon as I lose the screen, I lose the phone again. Volume down followed by power switch brings up the same BSOD.
The lcd is on and the phone is apparently charging regardless.
Can anyone help get me back in business?
Thanks
So I just rooted my Z3 and am super happy with it. I've been going through and removing all the bloatware but I"m nervous I may have removed some dependency.
Currently my problem is that whenever I'm no mobile data (this problem doesn't happen if airplane mode is on, I'm on wifi, or the simcard is out) the screen randomly goes black. It doesn't turn off, everything just turns black. I know this cause I can hold the power button and the power menu pops up. The menu does jitter a bit though as if someone is trying to move it with their finger.
This will happen periodically a bunch of times, and then go away for maybe an hour or more.
Anyone have any leads on what this might be?