SIM-unlocked vs. Security unlocked - Touch Pro2 CDMA

Hi all;
I bought a SIM-unlocked touch pro2 off craigslist a month back, and was planning on flashing a new rom as soon as hard-spl came out. The instructions say I must be security-unlocked to do this, but how do I know? Once I'm SIM-unlocked, am I sec-unlocked as well? I don't want to brick my phone.

First, what carrier is the phone made for?

What carrier you with?
NOOOO Darn you Taurus *jumps onto the Ratcatcher and leaves*

ldubin said:
What carrier you with?
NOOOO Darn you Taurus *jumps onto the Ratcatcher and leaves*
Click to expand...
Click to collapse
Sorry, you've got the next one.

Sorry, when I filled out the User CP I must not have saved it. I'm with Telus(well, actually Bell but the phone's with Telus).

Can anybody help me out with this? I'm thinking I'm not security unlocked, but I don't know for sure.
Thanks.

Ya gotta be security unlocked bud. 100% sure.

I 'SIM Unlocked' my Verizon (CDMA) TP2 and did HSPL without issue.. maybe it's different for Telus phones? Not sure, but I'm running MightyROM 11/10/09 without issue..
Someone should clear up the difference between the two (security unlocked vs. SIM unlocked).
-mak

If the sim was unlocked by the manufacturers code directly from provider or third party it would likely not be security unlocked. If it was unlocked with the program which flashes to sim unlock, the security unlock is part of the process. Checking the bootloader for security status should also be described in the main unlocking threads for the hspl or sim unlock.

Related

Flash to cricket?

I have a Photon Q 4G LTE from sprint. I lost my job and cant pay the bill. I'm sure sprint has locked the esn. I have seen you can flash my phone to cricket, But I read this on motorola's site.
DOES UNLOCKING THE BOOTLOADER MEAN I CAN USE MY DEVICE WITH ANY WIRELESS OPERATOR?
No, this does not disable a carrier subsidy lock if one exists. Some subscriptions are tied to a specific wireless operator and the phone cannot be used on another operator's network. A "locked bootloader" and "carrier subsidy lock" are thus two entirely different topics. Do not unlock the bootloader if you are want to to disable the carrier subsidy lock.
If I unlock the bootloader does that mean I will not be able to flash to cricket.
Also with a locked esn from sprint will I even be able to flash my phone over to cricket.
Sorry for the NooB questions here. I am new to cell phone modification but everyone has to start somewhere. :cyclops:
Gxkon said:
I have a Photon Q 4G LTE from sprint. I lost my job and cant pay the bill. I'm sure sprint has locked the esn. I have seen you can flash my phone to cricket, But I read this on motorola's site.
DOES UNLOCKING THE BOOTLOADER MEAN I CAN USE MY DEVICE WITH ANY WIRELESS OPERATOR?
No, this does not disable a carrier subsidy lock if one exists. Some subscriptions are tied to a specific wireless operator and the phone cannot be used on another operator's network. A "locked bootloader" and "carrier subsidy lock" are thus two entirely different topics. Do not unlock the bootloader if you are want to to disable the carrier subsidy lock.
If I unlock the bootloader does that mean I will not be able to flash to cricket.
Also with a locked esn from sprint will I even be able to flash my phone over to cricket.
Sorry for the NooB questions here. I am new to cell phone modification but everyone has to start somewhere. :cyclops:
Click to expand...
Click to collapse
Unlocking the boatloader doesn't mean much. If you unlock it, nothing "bad" or "negative" happens. The reason for the statement of Motorola's site is so people don't unlock the bootloader thinking it will carrier unlock them.
As for actually flashing the phone to Cricket, I'm almost positive it can be done, but I can't answer that. What I CAN do however, is point you to this awesome forum that has to do with cricket phones and non-cricket phones that either have been flashed to cricket or are being worked on a working flash to cricket:
http://www.cricketusers.com/forum.php
Think of it as a Cricket-Flasher's XDA.
Sweet thanx for the info. Im still confused though if i unlock the bootloader and root it would i still be able to flash to another carrier
Sent from my XT897 using Tapatalk 2
Gxkon said:
Sweet thanx for the info. Im still confused though if i unlock the bootloader and root it would i still be able to flash to another carrier
Sent from my XT897 using Tapatalk 2
Click to expand...
Click to collapse
Figure out what Cricket needs in the way of OS and get them to activate the ESN. Obviously they need to make themselves the APN
Do yall think a flash to cricket from sprint is still possible with the new law. I would flash myself and then take the phone to cricket.
Gxkon said:
Do yall think a flash to cricket from sprint is still possible with the new law. I would flash myself and then take the phone to cricket.
Click to expand...
Click to collapse
Well, this has always been one of those questionable things. I don't think it's technically illegal, so long as you aren't swapping the ESN or something like that.
arrrghhh said:
Well, this has always been one of those questionable things. I don't think it's technically illegal, so long as you aren't swapping the ESN or something like that.
Click to expand...
Click to collapse
The dcma thing said you cant unlock cellphones anymore but you can tablets. Its crazy if you ask me but big companies cried to much about people unlocking phones before the contract is up.
Gxkon said:
The dcma thing said you cant unlock cellphones anymore but you can tablets. Its crazy if you ask me but big companies cried to much about people unlocking phones before the contract is up.
Click to expand...
Click to collapse
Yea, it said "legacy" phones were exempt. So technically our phone should be exempt... it was made before that law went into place.
Either way, just don't turn it into a business and you should be fine. It's your device, and you're not doing it over & over for profit.
Note - I am not replacement for legal counsel. I do not and cannot advise on the legality of anything.
Nice. i lost my job and couldnt pay my bill do you think sprint would give me the unlock code? Whats the diffrence between legacy phone and regular phones
Gxkon said:
Nice. i lost my job and couldnt pay my bill do you think sprint would give me the unlock code? Whats the diffrence between legacy phone and regular phones
Click to expand...
Click to collapse
Based on the legalese I read, it would be any phone sold after the law went into place, which was Jan. 1 2013 I think?
As for Sprint giving you the code, if your account is not in good standing I doubt it.
Note - I am also not a Sprint employee, lol.
Sweet thanx for the info

[Q] Active simlock on TF300TL from AT&T

I came into possession of 4G/LTE tablet Asus imported from the U.S., but not everything is as it should be.
Namely, it turned out that the tablet is sim locked for AT&T. I searched XDA far and wide and have not found a way to remove it (unfortunately not as easy as in the case of telephones).
Due to the fact that I work in a computer reseller company I have access to a unlocked version, which is not sim locked.
And this raises the question:
Is it possible (with app or via adb) to clone (1:1) a file system from unlocked one and put it into locked one? Whether it make a difference?
I'm not asking if changing ROM will remove sim lock (cus it won't) but there might be some important files that contains information about sim lock which after replacing will do the trick
szulco said:
I came into possession of 4G/LTE tablet Asus imported from the U.S., but not everything is as it should be.
Namely, it turned out that the tablet is sim locked for AT&T. I searched XDA far and wide and have not found a way to remove it (unfortunately not as easy as in the case of telephones).
Due to the fact that I work in a computer reseller company I have access to a unlocked version, which is not sim locked.
And this raises the question:
Is it possible (with app or via adb) to clone (1:1) a file system from unlocked one and put it into locked one? Whether it make a difference?
I'm not asking if changing ROM will remove sim lock (cus it won't) but there might be some important files that contains information about sim lock which after replacing will do the trick
Click to expand...
Click to collapse
afaik its signed to the specific mb, like NVflash keys
NixZero said:
afaik its signed to the specific mb, like NVflash keys
Click to expand...
Click to collapse
Are you sure? Con somebody confirm that?
Anyone? I'm in the same boat.
You can't. My boss had Dell streak locket to Vodaphone and changing ROM didn't help. He had to receive SIM unlock code from Vodaphone.
Besides that, if you live in USA, unlocking SIM is illegal from one month ago. Best option is to trade locked for unlocked one.
stenc55 said:
You can't. My boss had Dell streak locket to Vodaphone and changing ROM didn't help. He had to receive SIM unlock code from Vodaphone.
Besides that, if you live in USA, unlocking SIM is illegal from one month ago. Best option is to trade locked for unlocked one.
Click to expand...
Click to collapse
Only illegal if it was purchased new, after that law went into effect...2/1/13 I believe.
There have been like 4 or 5 different threads here all asking the same question:
No so far there is not a working UNLOCK solution (other than maybe getting a very understanding CSR at AT&T. Maybe just maybe if you told them you were traveling to Mexico/Canada and wanted to use a local Pay as you go data plan...then maybe...but probably not)

[Q] Sim unlocked, anyone?

So, I have an Xperia Z3, D6616, stock, locked bootloader still, and I'm considering sim unlocking the device for use on AT&T. Bought it on craigslist. It's currently locked to T-Mobile. Most unlock websites say not to purchase the unlock code for the device if it is locked to T-Mobile due to an unlocking app that T-Mobile installs on handsets that prevents third party unlocking. See attached pictures. I'm an AT&T customer, so this is a bit of a pain for me.
Called T-Mobile, they will not unlock the device as it does not meet the requirements. I'm not a T-Mobile customer either, so there is no account history associated with this IMEI. I have a feeling that someone bought this device at a subsidized price, sold it new in box, and pocketed the cash. Now I have a fancy T-Mobile MP3 player and digital camera that won't play nice with my AT&T sim....
Has anyone successfully unlocked this device for use on another GSM carrier while originally being locked to T-Mobile without going through the carrier's unlocking process? If so, what website/service did you use? I'm considering selling this thing as it's a bit useless on my network thus far, being locked to another carrier and all.
Thanks in advance.
is this me being a bit daft, but could you not simply put an unbranded firmware on the device via ftf and simply unlock the device via a website?
henson0115 said:
is this me being a bit daft, but could you not simply put an unbranded firmware on the device via ftf and simply unlock the device via a website?
Click to expand...
Click to collapse
I'm not sure if that's a possibility. There is no root for this device without unlocking the bootloader, which wipes the TA partition and causes you to lose the DRM keys and cripples camera functionality. I'm trying to avoid unlocking the bootloader for as long as possible, but if unlocking, rooting, and installing a custom ROM will assist in sim unlocking, it may be in my best interest to do so.
I'm trying to do a network unlock with a code and keeping the phone stock if at all possible, at least until a root method without unlocking the bootloader is found, if it ever is... I just need a way to get a code for unlocking WITHOUT going through T-Mobile.
you don't need root to flash an unbranded ftf., once done then simply use a website and buy the unlock code, with the tmobile firmware out of the way there shouldn't be any interference in terms of network unlock.
what i am saying is:
1: flash global unbranded firmware via flashtools with ftf
2: buy your network unlock code
3: enter code as no t-mobile firmware is available on the device anymore to interfere
i am not saying this is possible as i do not have a t-mobile - us device to test, but my vodafone branded z3 has had an unbranded firmware flashed by myself with no root.
i hope this helps clear up any confusion.
henson0115 said:
you don't need root to flash an unbranded ftf., once done then simply use a website and buy the unlock code, with the tmobile firmware out of the way there shouldn't be any interference in terms of network unlock.
what i am saying is:
1: flash global unbranded firmware via flashtools with ftf
2: buy your network unlock code
3: enter code as no t-mobile firmware is available on the device anymore to interfere
i am not saying this is possible as i do not have a t-mobile - us device to test, but my vodafone branded z3 has had an unbranded firmware flashed by myself with no root.
i hope this helps clear up any confusion.
Click to expand...
Click to collapse
I may try this tonight.
If I flash another firmware with flashtool, can I return to stock after unlocking without root access?
Rooting and/or unlocking the bootloader or flashing a custom rom or a different firmware has absolutely nothing to do with SIM lock.
If you try and sim unlock by doing any of that you are wasting your time.
Best bet is to go to your carrier and ask them to sim unlock it
gregbradley said:
Rooting and/or unlocking the bootloader or flashing a custom rom or a different firmware has absolutely nothing to do with SIM lock.
If you try and sim unlock by doing any of that you are wasting your time.
Best bet is to go to your carrier and ask them to sim unlock it
Click to expand...
Click to collapse
Yeah, that has been my experiences in the past. The carrier always did it for me. But T-Mobile will not unlock this device as it does not meet eligibility requirements, and the unlock websites say not to buy a code for a T-Mobile US locked Z3. I need it unlocked for use on AT&T. I remember unlocking HTC devices with SuperCID and unlocking Samsung devices with dialer codes. Anything like that for the Sony side of the house? this will be my first Sony phone.
HORiZUN said:
Yeah, that has been my experiences in the past. The carrier always did it for me. But T-Mobile will not unlock this device as it does not meet eligibility requirements, and the unlock websites say not to buy a code for a T-Mobile US locked Z3. I need it unlocked for use on AT&T. I remember unlocking HTC devices with SuperCID and unlocking Samsung devices with dialer codes. Anything like that for the Sony side of the house? this will be my first Sony phone.
Click to expand...
Click to collapse
Not that I know of. In the UK you can get any phone sim unlocked on any market stall in a few minutes for a fiver. Its not really to do with the phone but the carrier and the laws you have over the pond.
Simply try a websites unlock, I do not believe T-Mobile can block carrier unlocks. Who has told you otherwise?
See the attachments in the OP. The unlocking websites are saying not to purchase the codes if you have a T-Mobile US locked Z3. I don't want to waste $40, especially when there are no refunds, and want to know if anyone has successfully unlocked with a website and NOT the carrier.
D6616 has an NOT unlockable bootloader, so that method is a no-go.
If it was on EIP and they sold it, the phone may be blacklisted by T-Mobile already
I don't believe you can flash a different version firmware, for multiple reasons, one of which is because it's a D6616 and not a D6603
The T-Mobile SIM unlock tool does work if all conditions are met.
Good luck OP, I think you might have a difficult time with this one
se1000 said:
D6616 has an unlockable bootloader, so that method is a no-go.
If it was on EIP and they sold it, the phone may be blacklisted by T-Mobile already
I don't believe you can flash a different version firmware, for multiple reasons, one of which is because it's a D6616 and not a D6603
The T-Mobile SIM unlock tool does work if all conditions are met.
Good luck OP, I think you might have a difficult time with this one
Click to expand...
Click to collapse
Again, the bootloader status has nothing to do with SIM lock.
Flashing another firmware will also not effect sim lock.
I'm seriously considering selling this device and going for another bootloader unlockable handset due to this unlock headache. T-Mobile is no help for unlocking this IMEI.
gregbradley said:
Again, the bootloader status has nothing to do with SIM lock.
Flashing another firmware will also not effect sim lock.
Click to expand...
Click to collapse
Sorry for the first line, didn't mean to get that wrong. Definitely agree that bootloader unlock and SIM unlock have nothing to do with each other.
Called T-Mobile again, tried to unlock. No account number to tie unlock request to since I use At&t as a carrier. They recommend I call Sony directly and ask for an unlock. I did, Sony told me to contact the carrier again. I do, and have the T-Mobile rep call Sony guys on a three way call. I explain that I purchased the device on craigslist, not a T-Mobile account holder, I'm an active duty military member, phone was several hundred dollars, I didn't know... boohoo, I'm dumb, I should have purchased from Sony, No moneys to get a new phone since this was so expensive, etc. Sad poor me story, you know.
Sat on hold for a bit, but Sony caved and said they would attempt a remote unlock via code, but it would be between 1-3 days and the reply will be via email. Time will tell, now. Just waiting to see what happens. I hope it works. I had to have the situation escalated to the third level of supervisors to get this far...
sounds like good news, if that fails, you could ask someone you no on T-MOBILE or a family member to give them a ring and pretend its there phone, should also do the trick
That's a good idea!! Thanks for that. I'll find someone at work who has T-Mobile and go that route if I need to.
any updates.. i badly need my T mobile Xperia Z3 to be get it unlocked...
Sadly, there is no update. T-Mobile will not unlock the device unless I use it on their network for 45 days, ahve an account in good standing, etc. This isn't going to happen, as I am an AT&T subscriber. I have the Z3 listed for sale on craigslist. Awaiting a sale or trade. If anyone wants to swap phones for a still in the box T-Mobile Z3, let me know. Looking for an S5, G3, or Nexus 6. Gsm variants only. Too bad, cause I really like the Z3. I would keep it if I could sim unlock.
Is the unlocking app based off the Sim card? Cause I bought my tmo Z3 3 days ago. Used my Sim from my moto x. After I got everything set up I tried the permanent unlock which was successful.

[Discussion] Let's Brainstorm a SIM Unlock. (Unlocked Sprint Owners Please Help).

I have a few ideas about a possible unlock for the Sprint variant of the Essential Phone.
Summary:
Basically, it revolves around modifying the value of an item in the nv-data partition that contains the sim lock status.
This method is based on:
https://forum.xda-developers.com/mo...int-xt1056-t2825155/post54338871#post54338871
Possible Solution:
1. Getting a backup of the nv-data from a locked Sprint phone and an unlocked Sprint phone,
2. Comparing the items from my locked phone and another locked phone and finding the items that have same value
3. Comparing the items found in step two to the items from the unlocked sprint phone and possibly finding an item that is different.
4. Writing the value of the found item to a locked phone and seeing if it becomes unlocked.
How you can help make this solution a reality:
We need backed up nv-data from at least one locked and one unlocked sprint phone, here is how you can back it up.
1. Open the dialer and input the secret code *#*#3424#*#*
2. On this screen enter 000000 and tap confirm (very great for us that essential left the default msl value).
3. On this screen check the diagnostic mode and close the app.
4. Download and extract the nv-data reader on a PC [url]http://phonegeek.us/NV-items_reader_writer.rar[/URL]
5. Connect your phone, in device manager, a new Qualcomm device should appear.
6. Run the program, in the top bar: select the com port (it should be shown in device manager), check both of the boxes in the top bar, and click connect.
7. Now in the top bar click read, if the log says "Log message: > SPC is correct. Phone unlocked" you have done everything correctly so far. (The unlocked part has nothing to do with the SIM lock status)
8. Under "Range (Dec):" enter 0 to 07300 and click read (07233 seems to be the last useful value but a little buffer is good)
9. Save the file with any name you like and send me a private message with it.
nice topic
i would like to use a essential phone locked to sprint with gsm card in europe, but right now there are no solutions for that right?
dentedilupo said:
nice topic
I would like to use an Essential Phone locked to sprint with gsm card in europe, but right now there are no solutions for that right?
Click to expand...
Click to collapse
People have gotten their phone unlocked by paying it off and waiting a few days for it to unlock. Sprint seems to have disabled this method. Another way is staying with sprint for 50 days and then requesting unlock code. One more way is to "social engineer" a sprint rep into unlocking your phone YMMV. EDIT: This method could possibly if it works guarantee an instant and permanent unlock for all carriers worldwide.
dentedilupo said:
nice topic
i would like to use a essential phone locked to sprint with gsm card in europe, but right now there are no solutions for that right?
Click to expand...
Click to collapse
Not a hack, no. You could get Sprint service and keep it for 50 days and then request that they unlock the phone. Other than that, you're screwed.
whymoo said:
People have gotten their phone unlocked by paying it off and waiting a few days for it to unlock. Sprint seems to have disabled this method. Another way is staying with sprint for 50 days and then requesting unlock code. One more way is to "social engineer" a sprint rep into unlocking your phone YMMV. EDIT: This method could possibly if it works guarantee an instant and permanent unlock for all carriers worldwide.
Click to expand...
Click to collapse
Paying it off and waiting a few days for it to unlock often only results in a domestic unlock, not an international unlock. If you social engineer a Sprint rep, all you're likely to get is a temporary international unlock. Then it'll relock itself in 30 days. Currently, the only way to guarantee a full unlock is to wait 50 days with active Sprint service.
Hmmm, so does this have any relevance to this thread? This is what i get from my PH-1..
LordLugard said:
Hmmm, so does this have any relevance to this thread? This is what i get from my PH-1..
Click to expand...
Click to collapse
how you get that
Settings, About Phone, OMADM Updates, UICC Unlock.
My PH-1 was bought outright from Sprint, no financing/contract, nothing of that sort. (Not sure if that matters or makes a difference). I never called in or requested an unlock.
LordLugard said:
Settings, About Phone, OMADM Updates, UICC Unlock.
My PH-1 was bought outright from Sprint, no financing/contract, nothing of that sort. (Not sure if that matters or makes a difference). I never called in or requested an unlock.
Click to expand...
Click to collapse
How long ago did you buy it? Bet you are going to get it locked again
Sent from my PH-1 using Tapatalk
LordLugard said:
Settings, About Phone, OMADM Updates, UICC Unlock.
My PH-1 was bought outright from Sprint, no financing/contract, nothing of that sort. (Not sure if that matters or makes a difference). I never called in or requested an unlock.
Click to expand...
Click to collapse
Yes you bought your phone outright so I believe Sprint is required to unlock it, this is for people who bought it on a lease and then paid it of, some people on leased phones got them unlocked, some people were able to pay it off and then unlock it through that menu, however it looks like Sprint disabled that method. Since your phone is a Sprint unlocked phone your nv-data would be useful if you are willing to share it. One other thing you should check is whether your phone works with non-American SIM cards.
whymoo said:
Yes you bought your phone outright so I believe Sprint is required to unlock it, this is for people who bought it on a lease and then paid it of, some people on leased phones got them unlocked, some people were able to pay it off and then unlock it through that menu, however it looks like Sprint disabled that method. Since your phone is a Sprint unlocked phone your nv-data would be useful if you are willing to share it. One other thing you should check is whether your phone works with non-American SIM cards.
Click to expand...
Click to collapse
Sprint will still unlock the phone automatically after payoff. It's just that Sprint will relock it to prevent reselling.
It's actually kind of lame, considering they are required by the FTC/FCC to unlock their devices when they are paid off.
cfclay said:
How long ago did you buy it? Bet you are going to get it locked again
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
I got it November 8th, so more than a month now. I've never had or seen a Sprint unlocked phone get relocked.
LordLugard said:
I got it November 8th, so more than a month now. I've never had or seen a Sprint unlocked phone get relocked.
Click to expand...
Click to collapse
Ascertion said:
Sprint will still unlock the phone automatically after payoff. It's just that Sprint will relock it to prevent reselling.
It's actually kind of lame, considering they are required by the FTC/FCC to unlock their devices when they are paid off.
Click to expand...
Click to collapse
According to Slickdeals Sprint has disabled the auto unlock after payoff the only way to unlock now is to stay with them for 50 days. There have also been many reports on Slickdeals of people's unlocked phones relocking. That is why developing this method is super important and why we need people to send their nv-data because right now it's our best shot at a permanent solution.
How do they relock?
Say when I'm using tmobile, is there a program that runs in the back ground that checks with Sprint via web and relock?
LordLugard said:
I got it November 8th, so more than a month now. I've never had or seen a Sprint unlocked phone get relocked.
Click to expand...
Click to collapse
Mine did. It was unlocked for around a month and then Sprint locked it when I was using a different sim card in a foreign country.
The device has not been reported as lost or stolen, associated with fraudulent activity, or otherwise flagged as ineligible to be unlocked
Maybe the devices are being relocked because sprint thinks the activity people are doing ie "paying off the lease on 5 phones the first day then cancelling after 3 days" is fraudulent ???
Sounds like there is a program that has to be run for the phone to sim unlock.
Maybe the program is what's needed for it to stick?
Otherwise once a sprint sim is reinserted it may relock according to the huge slickdeals thread.
My device was unlocked about 36 hours after paying it off. Then a few days later I was locked to Sprint again.
From what I'm reading Sprint can relocked it as long as a Sprint sim in inserted.
Ascertion said:
My device was unlocked about 36 hours after paying it off. Then a few days later I was locked to Sprint again.
From what I'm reading Sprint can relocked it as long as a Sprint sim in inserted.
Click to expand...
Click to collapse
Did you have a Sprint sim inserted?
The relock probably happens through the com.redbend.app also known as the Sprint OMA-DM app uninstalling it might fix the issue. However, I don't know for certain and we need an unlocking method anyway can any of you share your nv-data?
Received my phone in 12/15 and paid off the lease the next day, but never got an unlock I think they nerfed the automatic unlock. Has anyone have luck with this method?
whymoo the numbers in your steps in your instructions are off.
Plus, I'm open to help but I'm a total noob at doing something like this. You're going to have to explain things more after the 4th step so it could be as painless and easy and then I definitely do it!

Question App says unlocked, phone stays locked

Had a hell of a time speaking with T-Mobile representatives these last couple of days. Everyone has a different opinion on what I need to do to unlock my S22 Ultra. Just today a guy recommended I download the T-Mobile Device Unlock app off the Play store and it said the following:
"Your device is currently permantently unlocked and allowed to be used with any carrier. Restart your device to apply these changes if your device was previously locked." Yet I do that and it remains locked.
Anyone else had this experience? Not sure what I can do short of returning it.
DJRepresent said:
Had a hell of a time speaking with T-Mobile representatives these last couple of days. Everyone has a different opinion on what I need to do to unlock my S22 Ultra. Just today a guy recommended I download the T-Mobile Device Unlock app off the Play store and it said the following:
"Your device is currently permantently unlocked and allowed to be used with any carrier. Restart your device to apply these changes if your device was previously locked." Yet I do that and it remains locked.
Anyone else had this experience? Not sure what I can do short of returning it.
Click to expand...
Click to collapse
If you're talking about OEM Unlocking, that is completely separate from carrier lock, and there's little the carrier can do about it.
The device is networked locked to T-Mobile.
DJRepresent said:
The device is networked locked to T-Mobile.
Click to expand...
Click to collapse
Are you the original owner?
Has the phone been paid off?
Are you currently running T-Mobile firmware?
KOLIOSIS said:
Are you the original owner?
Has the phone been paid off?
Are you currently running T-Mobile firmware?
Click to expand...
Click to collapse
No, I'm not. There was apparently someone before me. The phone is paid off and I do believe there isn't any custom firmware on it and I went through a series of updates since getting the phone.
If this indeed is a T-Mobile phone, you shouldn't need the T-Mobile unlock app. Just look around in Settings > Connections & look around for SIM unlock, network unlock or something along those lines (I'm running US unlocked firmware XAA, so, I don't have the unlock in my settings, otherwise, I'd be able to give you the exact terminology).
Anyway, once you've found it, you should be able to check for the SIM Unlock. If it says you're unlocked & you're still having issues, I'd call customer service.
KOLIOSIS said:
If this indeed is a T-Mobile phone, you shouldn't need the T-Mobile unlock app. Just look around in Settings > Connections & look around for SIM unlock, network unlock or something along those lines (I'm running US unlocked firmware XAA, so, I don't have the unlock in my settings, otherwise, I'd be able to give you the exact terminology).
Anyway, once you've found it, you should be able to check for the SIM Unlock. If it says you're unlocked & you're still having issues, I'd call customer service.
Click to expand...
Click to collapse
I know that. I've been on the phone with them for over two hours already. I asked them to put in a request to unlock it given the previous owner's contract and filed a complaint with the FCC. The phone SHOULD be eligibile for unlocking but the carrier is just being stubborn.
The "T" in Mobile stands for "Trouble"
DJRepresent said:
No, I'm not. There was apparently someone before me. The phone is paid off and I do believe there isn't any custom firmware on it and I went through a series of updates since getting the phone.
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I got my T-mobile unlocked from 3rd party vendor as it was bought of ebay. I am using that phone in Asia and it is working fine. But i have a problem that i do not get OTA updates
raju_a said:
I got my T-mobile unlocked from 3rd party vendor as it was bought of ebay. I am using that phone in Asia and it is working fine. But i have a problem that i do not get OTA updates
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Who's the vendor?

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