TP2 locks for no apparent reason?? - Touch Pro2 CDMA

I do not have auto lock turned on. I did load the VZW "clean up" cab. I can't figure out why sometime when I pick up the phone the lock is on, and other times the screen is simply turned off. I never hit lock, simply turn off screen or let it go off automatically.
Anyone have an idea?
Thanks.

Are you sure you are not hitting the top button accidentally. That button will turn off the screen.

I do use the top button. It only turns off the screen though, not locks the device. I can use it, then hit it again minutes later and the device is fine. But sometimes I'll put the phone down or aside for a while, and when I pick it up to answer a call or something I'll find it has locked itself and I have to press the soft keys.

hmm... sounds strange, I gotta go with what the 2nd guy said, I will sometimes lock the device myself (the soft key for it is on the home screen after all and it's VERY sensitive). About the screen turning off, you sure it's not just going into it's timed sleep/standby mode?

hopefully this will be of some help...i too had this problem and then i realized what the cause of MY problem was...whenever i would receive a phone call and would let it go to voicemail, when i would wake the phone back up it would be locked...i cant remember if the same thing happened when i answered the call but i know for sure it would do it when i pressed ignore call or mute ringer and let it go to voicemail...SOLUTION:i downloaded a cab called disable auto lock (or sumthing like that) and it fixed the problem...hopefully that helps..

mwrood said:
hopefully this will be of some help...i too had this problem and then i realized what the cause of MY problem was...whenever i would receive a phone call and would let it go to voicemail, when i would wake the phone back up it would be locked...i cant remember if the same thing happened when i answered the call but i know for sure it would do it when i pressed ignore call or mute ringer and let it go to voicemail...SOLUTION:i downloaded a cab called disable auto lock (or sumthing like that) and it fixed the problem...hopefully that helps..
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I've been trying to figure this out as well and came to the same conclusion. My screen is off, I answer a call, and when I hangup my screen is locked. I did a quick google search for disable auto lock and didn't have much luck. Can you post the name of the file and where you got it? Thanks

Not sure where I found it, I think PCGeeks, but it was called Disable_Auto_device_lock.cab
HOWEVER...it did not work for me. I may have to cold reboot (from scratch) as I've tried so many different cabs, things are getting messed up. I'm trying to hold off for the ROM update.

The phone will automatically lock if you miss a call. Sometimes if you pick up on the last ring the phone will consider it a missed call and still lock the phone. That has happened on my 6700, my 6800 and now my TP2, but this is the first phone that locks after a missed call. I actually like it becuase since I dont have a S2U2 or 6.5 on the phone it prevents butt dialing if I leave my phone in my pocket or soemthing.

I have noticed the same issue. I also noticed that it did not happen before I had installed the clean up cab. I had thought that the lock button was being hit while the phone was in my pocket.

Although the "Disable auto..." didn't work for me, I down loaded and am trying S2U2. So far, and if I'm not mistake, It did not lock me after a missed call, or answering a call.
I'm going to play with it for a while. Had something similar before on my old Q9c so if it works, great!
I just hope all these friggin cabs work when I update to 6.5, or I may not! The only real pet peeve I have about the TP2 is earpiece volume. If the cab volume booster doesn't work, I won't upgdate!

I have this issue as well. It seems to lock if the person that calls me hangs up before I do. It also locks if I ignore a call. I have had it lock in the middle of a call as well. Really annoying if I need to use the onscreen keyboard to enter information during the call.
I hope someone can find a solution for this. So far, it's my only complaint about this phone.

Well, I've been using S2U2 now for a couple of days. Getting to like it! My screen no longer locks, and I kind of like the Iphone type unlock. When a call comes in 2 nice large buttons for either answer, or end (ignore).
You may want to try it.

Mine does the occasional random lock also and when it does, it wants a password that does not exist. IF anyone knows what the standard password is, please let me know. I don't have one set and need to reboot when this happens. Really my only beef with the phone which hopefully gets fixed in 6.5

I have found that if I receive an SMS the screen will come on on its own. In those circumstances I have seen it lock the screen afterwards.
I am thinking it is a failsafe put into the phone for accidental button hits after the phone wakes up from certain activity but could be in a pocket.

Related

Can't always answer phone calls!!!

I held off from posting this, because I can't seem to find a reason why it's happening.
Basically, I'll get a phone call. I'm close to the phone, and have no problem answering it immediately. But maybe 3 out of 7-8 calls, I can't answer it. It'll just keep ringing until the calling party gets my voicemail. I hit the green phone button, the left menu button (for answer), even the word "answer" on the bottom of the touch screen itself. No matter what I do, the call will not pick up. Keep in mind, there is no Bluetooth involved. If I do happen to have a bluetooth earpiece on, I can hear the call ringing in the earpiece, but pressing the action button doesn't pick up the call like it should.
I'm at my wits end here. What could possibly be causing this?
Edit/Delete Message
Is your memory getting junky? I presume that the call application takes a lot of memory that it got full and had nothing left to take your response back Im not sure though. Do you ever get complaints like no signs of an Incomming call when people call you? I get it sometimes and still exploring to find a solution.
Regards,
Carty..
The only 3rd party app I have installed is Opera Mobile. I only run it when I need it, and always use the "exit" option. I keep my phone as fresh as possible by killing unnecessary apps. The only things that stay open are my threaded message chat and Outlook.
As for your missed call (straight to voicemail), this happens to everyone not on 3g. For some reason, voice calls will not go through when there is net access. I don't know why this phone can't prioritize. My BB Pearl had no problem with that. If I was loading a webpage, it would simply pause the download and the phone would ring. Not sure, but maybe it has something to do with EDGE. I don't think the Treo 750 has EDGE capability...
The 750 definetly has EDGE, but it's usually CDMA phones with 1x that have the issue of not being able to take a phone call while transfferring data. It does sound like you could have another lemon 750 on your hands.
Flapjack said:
I held off from posting this, because I can't seem to find a reason why it's happening.
Basically, I'll get a phone call. I'm close to the phone, and have no problem answering it immediately. But maybe 3 out of 7-8 calls, I can't answer it. It'll just keep ringing until the calling party gets my voicemail. I hit the green phone button, the left menu button (for answer), even the word "answer" on the bottom of the touch screen itself. No matter what I do, the call will not pick up. Keep in mind, there is no Bluetooth involved. If I do happen to have a bluetooth earpiece on, I can hear the call ringing in the earpiece, but pressing the action button doesn't pick up the call like it should.
I'm at my wits end here. What could possibly be causing this?
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My experience wasn't as bad as yours. It just took a very long time between seeing the ringing icon and the time the phone actually rings, and then a long time between pressing the answer button and the time the call started.
I upgraded to WM6 and from the few calls I received since it appears the problem is now resolved and the 750 behaves like a normal phone.
Hope this helps.
Y.
Flapjack said:
I held off from posting this, because I can't seem to find a reason why it's happening.
Basically, I'll get a phone call. I'm close to the phone, and have no problem answering it immediately. But maybe 3 out of 7-8 calls, I can't answer it. It'll just keep ringing until the calling party gets my voicemail. I hit the green phone button, the left menu button (for answer), even the word "answer" on the bottom of the touch screen itself. No matter what I do, the call will not pick up. Keep in mind, there is no Bluetooth involved. If I do happen to have a bluetooth earpiece on, I can hear the call ringing in the earpiece, but pressing the action button doesn't pick up the call like it should.
I'm at my wits end here. What could possibly be causing this?
Edit/Delete Message
Click to expand...
Click to collapse
I am having the same problem if you come up with a fix please let me know. the only thing I found that helps is to make your phone ring longer to give you a better shot at answering. here is a link to this fix
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=14,E=0000000000733632393,K=830,Sxi=4,Case=obj(43528)

s2u2 and treo 750 problem

Sometimes, about an 80/20 split, the s2u2 program doesnt correctly lock the phone.
The red discon/power key allows the unlocking of the phone.
When it is working, if I press the red button, it turns the backlight off like normal and s2u2 locks the phone and can only be unlocked by it.
Anyone know of a fix or a setting I have wrong? Reseting doesnt help, and I cant figure out why it works sometimes.
The developer is aware that this problem exists for some devices and stated that there is no fix for this problem. I liked the program but removed it after I found out there would not be a fix for this.
doesn't bother me so much
I too use the s2u2, and i noticed that i get the same thing. However, since all other buttons lock, and use the end key to unlock, I thought it was a normal function. As of v1.01, i still use it, enjoys it, and will continue to use it. When the my 750 goes to sleep, I hit the end key twice, and it comes back to life. Didn't expect any real problems withthe phone dialing itself when it's in my pocket, so for me at least, it works the way it supposed to.
Just my two cents.

disable touchscreen with incoming call

i'm looking for a way to have the touchscreen on my smartphone disabled when a call comes in. I usualy have the phone in my pocket. When a call comes in and i'm taking the phone out my pocket, i accidentely touch the screen. And that's mostly not in the "accept" spot off the screen
So i would like to accept or decline the call by pressing the hardware keys only with the touchscreen disabled.
Been searching the forums and googled my way over the internet. Without luck so far.
Any ideas?
regards, Jeen
S2U2 uses a slide to answer feature, very nice.
Installed s2u2 and it sure looked great... until the first soft reset (after nightly backup). After the soft reset the phone freezes every time a call comes in, having to soft reset again. Whenever a call comes in (when phone is locked or switched off) the normal s2u2 lock screen pops up without the call notification and that's it. Phone freezes and soft or hardware keys don't work anymore.
I even uninstalled SPB Mobile Shell to see if that was conflicting with s2u2. No luck.
Couldn't get rid of this problem so i uninstalled s2u2. Shame, i liked it...
Any other options to answer my original question?
regards Jeen

Problem with hitting screen buttons when pulling phone out of pocket

When my phone rings, the screen turns on. It doesn't matter if I lock ir or not. The Answer and Ignore buttons are still pressable on the screen. Is there any registry setting I can change to make it so the screen stays locked when the phone rings?
I still want to have the option of pressing the Answer and Ignore physical buttons on my phone, but I keep accidently hitting answer or ignore on my screen when pulling the phone out of my pocket.
Thanks
If you install ACs Slide 2 Unlock then you will need to slide to answer or ignore a call. Should stoip the accidental pressing of on screen buttons.
That is not an option. It cuts my standby battery life down to half a day. w/o it I can standby w/o recharging for about a week including phone calls. I probably only talk on the phone a few hours a week though.
BTW I failed to mention that I am on WM6.1
What exactly what you like to do?
If you use a regular dialer the phone will turn on anyways.
If you want something else, like S2U2.. you'll have to accept it's requirements.
Tho, I'm not aware of the battery drain issue. my phone's running S2U2 and it's fine.
try playing with the preferences.

Screen goes crazy during call?

Got a new tp2 from sprint. whenever i make a call it flips to home screen then off then back over and over. Also when I call voicemail, the keypad never comes up until i press keypad and while i am listening it goes back to home screen then turns off. whats going on? dam its annoying!
I'm having a similar issue. When ever I remove the phone from my ear while I'm still on a call it goes to the home screen. Very annoying. It will work as it's suppose to some of the time but I'd say 95% of the time I have this issue. Hopefully someone comes out with a fix for this.
Me too (I'm on TMobile). Also, at the end of the call when it asks if you want to add to contacts, it flips back to home if you don't respond fast enough. But the worst is when I'm dialing in for voice mail and need the touchpad; it flips to home and I have to hit the bottom left hard button to get back to the phone.
I assume it's something to do with the way it turns off the touch screen based on the proximity sensor when it's up by your ear, then turns it back on again as you move away from your ear, so no doubt there's a setting somewhere to adjust that.
same here... during a call the screen goes on and off several times. may be light sensor.... who knows
anything that prompts you to make choices by picking numbers becomes a pain unless you use speakerphone. really hoping for a fix
I have no clue if this will last but I changed the setting to lock the phone if it's unused from 30min to 1hr and that seemed to work for now. Changed it back to 30min to double check, it happened first try during the call but worked properly after.
the way its supposed to work is, when you put the phone to your ear the screen goes out when you pull it away it will come on to the call status screen(not the keypad, unless you push keypad then it should stay on keypad,but if you put it to your ear it will go off, when you pull it away it will come back on to the keypad.)this feature is so you do not push buttons with your face.
Same issue...
Orginally seemed to keep on the call status screnn, but now moves to the home screnn when pulled from head.
Any fix would be apprecaited...

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