Just this morning, I've been having problems when I try to access email or SMS on my Fuze: If I try and use TouchFlo to get to these tabs, it just crashes and reloads. Firing up the Messaging program directly doesn't work; it won't even start.
I've not added any new programs or changed the way anything works recently. Does anyone have any idea how I can fix this?
Thanks for your help.
If it helps, the contents of the .dmp files it creates in /HTClogs are topped with:
Code:
ExceptionInfo,0xE06D7363,0x03F905B8
There's a lot more, but it won't let me paste it all in here, and I can't see anything else that looks relevant; if there's anything I should be looking for, let me know...
Did you do a message restore recently, or maybe over-write pim.vol? I've had it fall apart on me when I over-wrote pim.vol without first disabling manila. Just a guess. You said you didn't install anything, but are you sure? Manila gets really picky sometimes if you over-write a few files while it is running.
Farmer Ted said:
Did you do a message restore recently, or maybe over-write pim.vol? I've had it fall apart on me when I over-wrote pim.vol without first disabling manila. Just a guess. You said you didn't install anything, but are you sure? Manila gets really picky sometimes if you over-write a few files while it is running.
Click to expand...
Click to collapse
I haven't done anything that sounds like that. It seemed to happen when I received a simple text message, though I'd be surprised if that was the actual cause.
There aren't any messages on there that I'd be particularly sorry to lose, so could I fix this by wiping out pim.vol? If so, how would I go about that?
Thanks for the help.
wintermute115 said:
I haven't done anything that sounds like that. It seemed to happen when I received a simple text message, though I'd be surprised if that was the actual cause.
There aren't any messages on there that I'd be particularly sorry to lose, so could I fix this by wiping out pim.vol? If so, how would I go about that?
Thanks for the help.
Click to expand...
Click to collapse
Hard reset is the only way to get the original back.
Use something like MyPhone to get your messages and contacts back.
Do not try to restore a backup.
I was afraid you'd say something like that. Ah, well.
Related
Hello,
Yesterday I was in the SMS screen (not the TF3D one) and I might have accidentally pressed something that deleted all SMS from my girlfriend!
Other contacts are fine, and sent messages are still there.
The strange thing is that the first 25 still appear on the TF3D tab. Is there anything I can try in order to recover them?
I do have a backup but it's a few weeks old...
Thanks.
u could try to check the deleted folder and restore them all..
they are probably still there
this used to happen alot to me. hasnt lately
if you un thread them you can see them but for whatever reason they dont show up in threaded
oh i thought he accidently deleted them.. but yeah when its in threaded mode when it reaches a certain amount of sms it will "hide" the older ones but they are still there when you unthread them..
lbhocky19 said:
they are probably still there
this used to happen alot to me. hasnt lately
if you un thread them you can see them but for whatever reason they dont show up in threaded
Click to expand...
Click to collapse
You were right! I unthreaded the messages and the old ones are still there, phew!
Thanks a lot, now I'm relieved.
Loner2DEnd, thanks for your suggestion as well, I had checked the deleted folder but it was empty, which got me even more worried.
Anyway, thanks again, you were really helpful!
My problem is very similar to the one described here, However I don't want to fix it, I just want to TRY and retrieve my contacts!!!!
I am looking for the contact data files in WM 6.1 (in other words, the outlook data files that are probably hidden).
Backstory: The resident idiot here (ME) neglected to sync his phone and back things up for, oh, about 3 months. (yes, you know what comes next, and I fully deserve it!).
The phone has now stopped working... Specifically, the Phone application, contacts application, and calendar application. The rest of WM is working fine, except that there is something causing it to run sluggish. AND the phone will not sync. It will connect, but it refuses to sync. Nothing was done to cause this failure, other than waking up one morning.
SOMETHING is corrupted, but I don't think its the actual data file (logic for that is below), SO before I hit the hard reset.... I thought I might try to back it up manually..... what do I have to lose?
A few more specifics:
1. Samsung i770 running WM 6.1 (but I think more of a WM specific issue than a i770 issue). Activesync 4.5 will connect, but it will not sync contacts.
2. When the phone booted for the first 20 or so times after the problem appeared, an error message would across the screen as soon as the desktop was loaded, but far too fast to make out any of the words.
3. Trying to load contacts, calendar, or the phone application produces absolutely no result. No error message, to hung process, nothing.
4. The messaging application works fine, BUT any attempt to load a contact from within fails. Again, no error message, just... nothing happens, it's like you never clicked it....
5. The radio antenna in the top bar says that it has no service.
6. NOW the error message is no longer flashing by the screen when you boot the phone, but all other symptoms remain.
7. Despite the fact that the radio icon and status indicator claims there is no signal, I can send and receive text messages (I just have to enter the number manually).
8. Once, very recently, without doing anything, an error message appeared and STAYED on the screen. Shape of the text looks about right for the message that previously has been flashing by on the screen, I think they are one in the same.
"Shortcut Target"
"error opening the shortcut or locating the target filename."
ANY THOUGHTS? Primarily I'm looking for the contacts data file (I don't care about the calendar, but its probably in the same spot) to TRY back it up before I hard reset the phone.... BUT if anyone has any ideas about a cause or temporary fix to the problems, I'm all ears!!!!!!
I'd highly recommend trying Microsoft MyPhone, just to see if that can access your contacts. It may be that the contacts DB itself is knackered, in which case you obviously can't get anything back.
Worth a try
http://myphone.microsoft.com/
Good luck!
johncmolyneux said:
I'd highly recommend trying Microsoft MyPhone, just to see if that can access your contacts. It may be that the contacts DB itself is knackered, in which case you obviously can't get anything back.
Worth a try
http://myphone.microsoft.com/
Good luck!
Click to expand...
Click to collapse
Indeed it was worth a try. Connected via Wifi to install (can't use data plan, that requires "dialing" an internet connection, which must use the phone app).
Synced documents, txt messages, photos, and then said "Synchonization Successful". WOOHOO! all done.... OR NOT! checked online, NO contacts information. No Calendar information. Apparently MyPhone takes the stance of "if it won't work, just ignore it and report success".
Thanks, A very good thing to try, but no go
Unfortunately, I can think of a number of different ways that WM could be programed, each pointing to a different culprit for the problem. If it's straight DB access for each program, then the only conclusion is that the DB is knackered. But if there's a some kind of access control program that handles those things, maybe its just the program that's no good (hence the message that it couldn't load the target shortcut when the phone boots up).
Anyone have any ideas where to find the DB itself? I can always try the traditional (and very bad idea) of a file swap.....
Looks like this mystery will go unsolved... last chance to figure out where to find the contacts db file is. I'll probably be wiping it tomorrow, can't live without the phone much longer. Thanks for the suggestions so far!
Search for PIMBackup, that will enable you to save all your PIM related stuff and then restore it once you have a working device.
Edit
Forgot to say this doesn't require you to install anything, just save the EXE to your memory card and then use File Manager to run it on the PPC.
"Connecting to outlook...."
"Could not connect to Outlook."
Beautiful suggestion, I really thought I had the answer there... Thank you!
Seems to be that poutlook.exe is knackered, but that really would not explain why the Phone (cprog.exe) won't load...
PIM Backup log history is mostly what could be expected:
appointments failed - cant connect to outlook
call logs worked
contacts failed - cant connect to outlook
messages worked - "connected to outlook" (but thats a different db and a different connection app, tmail.exe)
speed dials worked
tasks failed - cant connect to outlook
So it comes down to this: PIM.vol is knackered, OR poutlook.exe is dead, and I'm not sure which. Anyone have WM 6.1 and feel like emailing me a copy of poutlook.exe? (powderkeg500 ~a~t~ gmail ^d0t^ com !)... I'm sure the versions may be a bit different... but *shrug* maybe it will work?.....
Does anyone know if I can simply copy PIM.vol to my computer, reload the device, and then copy PIM.vol back to the phone? If the answer is absolutely yes, then I can simply try that. But if the answer is no... I could be shooting myself in the foot
i think copying PIM.vol off and then back on might work, but i seem to recall it may require Total Commnader to get it back on as it's locked by the OS on startup - deemed a system level file i think.
i remember doing this once myself but can't remember that far back now.
Sorry for not sounding more positive. You might like to look at alol.net.br as they offer a free Exchange acount you access OTA and so your contacts would always be backed up in future.
I always have a 1 indication on my messages even though there is no new message. it goes away when i delete all messages but it returns + the true number of new messages when as they come in. it also shows up in the windows messaging as 1 new in inbox even though there is not. I have soft reset and cannot find a way to erase the damn thing. Anyone else have this issue or know how to help?
Just go to the mail tab click on one of the mail then click the menu option the click on the Inbox. From the Inbox it has several acct. just go thought them and form the mail you haven't read or delete.
it seems to be a winmo issue, i have gone into the registry and deleted the count and it returns, I have no unread anything anywhere and dont even have any messages at all but it always says "Inbox (1)" no matter what...
then try this cab put that in the window reg.
what does it do?
it replaces the internal massages to zero. I got this zip file few weeks ago when I having same issue.
u sure u sent me the correct file, thats not a cab nor is there a cab in the zip file, its a dll...
in any case the .dll does nothing for my problem...
http://forum.xda-developers.com/showthread.php?t=564070
there are posts everywhere, do a search on google if this one doesnt work
worked like a charm, thank you, i must have been mistaken when i thought it was a winmo 6.5 issue because thats when it first happend so thats what i was searching for. Thanks again, awesome little program...
so did a battery pull trying to fix an sms problem and when i booted back up i started getting some FC and now lost most (not all) of my contacts and no longer can get into gmail and the market? the apps are there but when i click them they just look like they are opening and then i get put back to the home screen?? one of the pop ups i keep getting is the location consent? i have tried restarting a few times with no luck... also when i go to option and then to accounts and then add account, i no longer have gmail on there?
Recovery,
Wash,
Rinse,
Repeat.
Dnakaman said:
Recovery,
Wash,
Rinse,
Repeat.
Click to expand...
Click to collapse
just did that and all is back to normal... was hoping there was a way around wiping all and tsarting over though... hopefully it wont happen again! not sure what caused it...
Unfortunately, the best way to take care of these odd happenings is usually get back to a known good configuration, then try again to pinpoint the source of the error.
Glad to hear your back up and running though.
I believe I know the cause to this. Go SMS seems to beat the ever living hell out of Gingerbread when you uninstall it. I had this same exact issue and the cure was either do not remove Go SMS for any reason, or never install it.
adrynalyne said:
I believe I know the cause to this. Go SMS seems to beat the ever living hell out of Gingerbread when you uninstall it. I had this same exact issue and the cure was either do not remove Go SMS for any reason, or never install it.
Click to expand...
Click to collapse
Go SMS can also be a pain to upgrade and goes nuts with memory issues that aren't really there. I use it and love it but it's tempermental for sure.
GO apps (at least some) collect info and send it back to the developers without telling you.
jcase said:
GO apps (at least some) collect info and send it back to the developers without telling you.
Click to expand...
Click to collapse
Yippie. Go means stop.
Ever since the ICS upgrade, one contact's message thread refuses to open and is stuck on "O Loading" with that little circle revolving.
I downloaded go sms pro before and I was able to access his thread through that and the message count wasn't over the maximum limit per contact. I've since gone back to the stock app as he's out of the country and it's faster than go sms pro but he recently txted me and caused the problem to occur with other contacts (though a reset of the phone solves their issue)
Does anyone have a solution and failing that, advice? I should say right now that deleting his message thread is the last resort.
and HTC sensation
Android 4.0.3
Software 3.32.401.5
You could try to backup your messages (you can find some apps for that in the market), then delete all your contacts, and afterwards restore them again~
Though no idea if it will work :/
burningwipf said:
You could try to backup your messages (you can find some apps for that in the market), then delete all your contacts, and afterwards restore them again~
Though no idea if it will work :/
Click to expand...
Click to collapse
Aye I could try it with a contact whose messages I don't mind losing and seeing if that works, thanks for the tip!
You can also use Google Voice, and have it copy all the messages to your Gmail account.
Sent from my Galaxy Nexus using Tapatalk 2
So I started backing up and restoring and I was able to open all contacts' threads. The backup never fully restores all messages though and I have to keep hitting "restore" so that it'll restore them all up to the present day. Don't know why it's doing it this way.
Just now I've checked and that one contact won't open again. What I might do is try and restore all to the present, delete loads of messages I don't want, and backup this new message history.
I know this is most likely far too late but I was having the same problems and found this thread while trying to sort it and hope it will help anyone else in future who has the same problems. I tried backing up and restoring (Using both the default and sms back-up and restore) deleting the thread and restoring, eventually I solved it by installing handscent, deleting the messages sent/received back to when the problem started in that thread and a few before, then went in settings, apps, then all, messages cleared the cache, restarted and it is sorted!!
3dd1 said:
I know this is most likely far too late but I was having the same problems and found this thread while trying to sort it and hope it will help anyone else in future who has the same problems. I tried backing up and restoring (Using both the default and sms back-up and restore) deleting the thread and restoring, eventually I solved it by installing handscent, deleting the messages sent/received back to when the problem started in that thread and a few before, then went in settings, apps, then all, messages cleared the cache, restarted and it is sorted!!
Click to expand...
Click to collapse
Yeah it never resolved itself but I love the customisation of go sms pro so much that I don't mind anymore. Pity go sms pro crashes every so often and I think it slows the phone down.
I was going to start a new thread but see that this is the same problem I have.
I have a mt4gs (Doubleshot) and the problem described in this thread has happened twice. Both times i was receiving a text message and did something else with the phone at the same moment, and it seems to have jammed up the receipt of that text. The first time, i sent a text to the person at the same moment i received one. The second time, i locked the screen at the moment one arrived. Now that thread never loads, and loading other threads or contacts takes much longer than it should. In fact, i don't think contacts would ever load if i were willing to wait forever.
The first time I backed up the texts, reset the device, and restored, and everything worked fine, but that's a really time-consuming process and it seems like a ridiculous workaround for some broken buffer or queue in Android messaging.
It seems that there must be a direct fix for this. If it's easy enough to break messaging that it has happened to me twice, it must be a fairly common problem. But a search has turned up nothing but people saying there are too many messages or to use an alternative app for messaging. That's (1) incorrect and (2) again an ugly workaround for a problem with core functionality.