Help! Can't pick up phone calls! - Touch Pro, Fuze General

Hi,
I recently have had a big problem with my Fuze w/ the Energy Rom 2.0 Build 41609. Whenever someone calls be, and I attempt to answer the phone, nothing happens. The ringtone stops but the phone freezes for a few seconds then shows that I have a missed call.
Anyone had this problem before?
Thanks
-Roger

Related

Dialing forever on uitgoing calls, and no incoming calls

Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter
deechte said:
Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter
Click to expand...
Click to collapse
Does a different radio ROM help?
I'm a bit scared for doing that... It hasn't always been like this, so I'd rather send it back I think.
deechte said:
I'm a bit scared for doing that... It hasn't always been like this, so I'd rather send it back I think.
Click to expand...
Click to collapse
If it's under warranty, do that!
deechte said:
Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter
Click to expand...
Click to collapse
I'm experiencing exactly the same problem since a week with bepe 0.67 rom.
Please, anyone with the same problem?
sounds a little similar to this...
http://forum.xda-developers.com/showthread.php?p=2374406
hopefully that ^ solves the problem
Thanks for your reaction. It's not the same problem though, when my problem occurs it stays. I can never make a phone call normally again anymore, nor receive a call. I have to soft reset.
Kukatrap said:
I'm experiencing exactly the same problem since a week with bepe 0.67 rom.
Please, anyone with the same problem?
Click to expand...
Click to collapse
Do you have Webis Note2Self installed?
I cloned my device's software and settings to a new one from the shelve. After a few days the problem occured again. So it's probably not a hardware problem in my case. With the problem occuring, I changed the phone settings from Auto to GSM and the UMTS settings from Auto to GSM(900+1800)+UMTS(2100), both didn't solve the problem when it was occuring.
Then I opened Memmaid and discovered there was an instance of Note2Self (Webis) under the running processes. I closed that one down and closed Memmaid and then the problem was gone!!
On their forum, other users report about audio issues. I'm looking in to this further. I'm using N2S 2.01 build 2326.
[edit]
Yes! Upgrading to version 2.03 solved my problem! Finally!
deechte said:
Do you have Webis Note2Self installed?
Click to expand...
Click to collapse
Yes, I am!!
I'll upgrade, thanks.
I had the same issue with the standard WM6 ROM thats the whole reason I changed to Diamond R4 ROm, has not happened since then. One thing I did notice is that I had my phone in my hand and it came out of sleepmode by it's self and 3 minutes later after putting it back to sleep I receive a message to say I had voice mail. Now I am thinking that the phone knew a call was comming in but it was to lazy to ring so it just sent it to voice mail. When I tried to call voice mail the phone connected but there was no sound. I had to power cycle the phone for it to work again.

[Q] How to fix no phone usage after rooting

I'm still rather new to my rooted phone but have managed to try different roms out and attempted other updates with some success. My problem is, and I've seen no mention of this anywhere by searching forums, is that when making outgoing calls....it calls and the counter starts, and the phone I am calling will ring but it is silent on my side and the other person cant hear me either. Also, when receiving calls my phone will ring and I can answer it but it is dead air until I hang up, and again the other person can not hear me either. I've noticed this only after I rooted my phone, and it doesn't matter what rom I am running. Anybody heard of this?

[Q] Problem: Calls go through loudspeaker only

Hi there, I installed a custom rom on my Titan, and everything seems smooth, except one bug: the calls go only via the loudspeaker. If I press the "speaker"button during a call, nothing changes.
Anyone got a clue, maybe a registry change can fix it?

[Q] Incoming Call But nothing appear on lock screen

Hello,
I recently got lollipop update for my Nexus 5 OTA, After updating my phone i am experiencing issues while answering incoming calls. When i get an incoming call my phone rings and vibrate but nothing shows up on the screen.
I have to press the power button to bring my screen back to life and then unlock it to answer the incoming call. Without unlocking the phone i am not able to answer any incoming calls
This was not happening with 4.4.4. I am not sure if anyone else is facing same issue and i am not able to locate any workaround under settings of the phone. Any help on this will be highly appreciated.
Roy2208 said:
Hello,
I recently got lollipop update for my Nexus 5 OTA, After updating my phone i am experiencing issues while answering incoming calls. When i get an incoming call my phone rings and vibrate but nothing shows up on the screen.
I have to press the power button to bring my screen back to life and then unlock it to answer the incoming call. Without unlocking the phone i am not able to answer any incoming calls
This was not happening with 4.4.4. I am not sure if anyone else is facing same issue and i am not able to locate any workaround under settings of the phone. Any help on this will be highly appreciated.
Click to expand...
Click to collapse
Unfortunately this is a known issue that hundreds, if not thousands of people have been experiencing and reporting ever since the phone was released a year ago. So yes ever since 4.4, before even 4.4.2. Even more unfortunately it is a known issue that neither Google nor any carriers admit to own up to. Anyways to my knowledge no one knows if it is a software or hardware issue, but it is most likely not a carrier issue since it is reproduced on multiple different carriers. Anyways I will link you to the Google Forums thread that started on this issue a year ago and has hundreds of people posting and reporting it in that thread. You can find that post if you click right here.
The only solution is a work around, not a permanent solution. If you find out that someone called you, and the phone did not ring, restart the phone. It seems to have resolved the issue temporarily. I always restart mine every 2 to 3 days anyways to try to prevent it as little as possible, so that is what I would suggest. Also maybe state on your voice mail if you did not pick up to leave you a voice mail or send you a text so you know they called, because you been having issues with calls on your phone. That way you know someone called, because you will still get the text message or voice mail notification.
I had the problem mentioned in the second post (which may not be what OP was describing) and I solved it by trying out different radios. Latest one with Lollipop is fine, but the two before that weren't good.

[Q] [D850] Phone call problems...

I've noticed that on every lollipop build I've tried, in getting phone call hang ups. Sometimes 5 seconds into a call, sometimes 30. It doesn't happen on speaker. I make a conscious effort to keep the phone away from my face so I don't accidentally hang up by touching anything. Am I the only person this is happening to? Anyone else? Anyone find the root of the problem? I've tried wiping and clean flashing all the custom Roms and nothing has fixed this problem.
Also noticing in not able to connect to 5g Wi-Fi either.

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