Hey guys, about 10 minutes ago, i noticed that the start button for my phone acted weirdly. It is appearing and dissappearing as if someone is touching it, but the phone is flat on the ground. My fingers are not touching the screen yet the phone is acting as if someone is pressing the screen. After reseeting it, the touch screen went dead. I can navigate with the dpad but not when i press the screen. So i believe it is time for me to send the phone for warranty.
I am from Malaysia by the way.
MY phone is currently flashed (hard-spl) and am running on Topaz Rom. I have also installed the custom boot screen (bios) made available here by a forumer via hard-spl.
My question is, how do i remove the hard-spl and the boot screen that is flashed by hard-spl?
Also how do i remove everything so the phone will qualify to receive the warranty?
I do have the stock ROM but i believe i need to do more than just re-flashing the phone with a stock ROM to claim warranty.
well flashing the stock rom should be the first step. then you have to find the original SPL. someone on here will help you with that, I'm sure.
ok here is what i did when i sent my phone in for HTC warranty in the US:
1) Flash stock radio or any latest radio from your area (if you remember the number of the radio that came with your phone find it here: http://forum.xda-developers.com/showthread.php?t=439566
2) Then flash the stock ROM.
3) Then flash the stock SPL (Find your here http://forum.xda-developers.com/showthread.php?t=499791 then follow instruction bottom of first post here: http://forum.xda-developers.com/showthread.php?t=410150
Then check to make sure you have the right radio and go into boot loader to check spl
Thanks for the suggestion jaszek.
And Thank you very much ptyindian for providing the steps , which is quite easy to read.
About the radio, i don't think i have to flash the radio since the official latest ROM that comes from HTC's site already contains a Radio. So i am safe here right?
About the stock SPL, i am not sure which is mine. As i am from Asia (Malaysia) , which one should i get?
1) SPL 5.05 - Extracted from Official HTC ROM (WWE)
or
2)Extracted from Official HTC ROM - Southeast Asia - Sintel-English
. Also , what is the difference between the above 2 and this one :-StockSPL_ForWarrantyOnly_SPL190_1.zip
Yes if you installed the latest rom that was release by HTC and it has a radio included then you are safe about the SPL i am not sure which one you need to flash but i think the spl1.90 was what came with the ATT fuze i think or atleast that is what i had. Maybe some one else can help you more with the exact details on which SPL you need or you can post in the SPL thread and see if some one helps you.
Related
So I been trying to upgrade my OS to the tnt 1437, however every time I try my old OS keeps popping up (OS: 5.1.xxx (Build 15671FARIA.3.5)) ... so for the last 3 days I been trying to search this site for any answers, however all I get is that only happens if the CID is locked, but my phone isn't 1) I unlocked it before to upgrade it in the first place to the above mentioned OS and 2) I checked its status with the Wizard Service Tool (which is AWESOME). So i'm at a lose here as to why every time I either upgrade or downgrade the ROM the same OS keeps showing up. BTW Everything else I can upgrade except the OS. Any help is appreciated. thanks!
Anyone? Anything?
Did you remember what version of IPL and SPL when you unlock your Wizard? It is only unlockable when IPL and SPL is 1.xx (i.e. Downgrade to Button's ROM first). You may post your WST log here for more chance to know what the problem is.
Here you go here is the log:
Wizard Service Tool v4.2.1
12/11/07 23:07:22
CPU Manuf. FAILED
MODEL: Wizard
=> Bootloaders:
IPL: 1.01 (G3 device)
Built on Sep 19 2005 at 18:00:32
Copyright (c) 2003 High Tech Computer Corporation
Getting more info...
=> Firmware:
OS: 5.1.xxx (Build 15671FARIA.3.5)
ROM: 3.8
Registry AKU: FARIA.3.5
Radio values FAILED
=>Extended_ROM:
Version: faria V4.0
Name: Extended_ROM
Status: hidden
Getting drives,disks and partitions info...
=> Drives and partitions:
|--Handle--|---Size---|
6e9d5352 - 9.99M (0x9fd800)
eea9813a - 48.23M (0x303c000)
2fb23f92 - 50.95M (0x32f4000)
efb23f3e - 2.94M (0x2f0000)
cfb23fb6 - 3.06M (0x30fc00)
All Done.
Did you flash back to the T-Mobile 2.26 ROM before you tried to flash to another custom ROM?
kegobeer said:
Did you flash back to the T-Mobile 2.26 ROM before you tried to flash to another custom ROM?
Click to expand...
Click to collapse
Yes I tried both the button ROM and the love ROM with no change ... On another note I can change the IPL and the SPL with no trouble however the OS always stays the same.
Not the love or button - the original carrier ROM, either T-Mobile or Cingular.
Have you tried doing a hard reset, and then flash to the T-Mobile ROM from a different computer?
kegobeer said:
Not the love or button - the original carrier ROM, either T-Mobile or Cingular.
Have you tried doing a hard reset, and then flash to the T-Mobile ROM from a different computer?
Click to expand...
Click to collapse
I just tried what you mentioned however I got the following error when I was doing the ROM update .... fyi I got it from the tmobile site ... when I ran the rom update I got:
error [326]: invalid command
this nbf file cannot be used for your pda phone. please check your nbf file.
It looks like you originally skipped the 2.26 rom. I did the same thing the first time I flashed a rom. Try flashing back down to the Button rom, then to the 2.26, then the tnt 1437. It worked for me.
Am I doing something wrong here cause every time I try some downgrade its always the same OS that shows up ... 3.3.0.0 that NEVER changes, everything else does.
i have the same problem..
8125hacker said:
i have the same problem..
Click to expand...
Click to collapse
What OS does your phone boot with?
bad flash rom, you need junk the phone or donate to XDA-developers
first take out the sd card.then flash your phone with buttons 1.0 rom.hardreset. then flash it again with buttons rom. unlock the device totaly with the unlock software. hardreset. flash with original t-mobile us 2.26 rom
halfway above 80% pull the usb plug. the phone get stuck and the update program will tell you it doesnt respond. reset the phone (little hole on the side) you will see the 3 color screen . now restart the 2.26 update and when
you get at the part that it starts looking for the phone connect it. sometimes
it just works , sometimes you need to try a few times.. it wont ruin the phone
as i had this many times due to a crashing computer. wjen its done do a hardreset and install the rom you wanted.
hope this helps you guys
da_jojo said:
first take out the sd card.then flash your phone with buttons 1.0 rom.hardreset. then flash it again with buttons rom. unlock the device totaly with the unlock software. hardreset. flash with original t-mobile us 2.26 rom
halfway above 80% pull the usb plug. the phone get stuck and the update program will tell you it doesnt respond. reset the phone (little hole on the side) you will see the 3 color screen . now restart the 2.26 update and when
you get at the part that it starts looking for the phone connect it. sometimes
it just works , sometimes you need to try a few times.. it wont ruin the phone
as i had this many times due to a crashing computer. wjen its done do a hardreset and install the rom you wanted.
hope this helps you guys
Click to expand...
Click to collapse
Out of curiosity when I downgrade to any of these roms am I looking for the OS to downgrade or just the IPL/SPL?
cgigate said:
bad flash rom, you need junk the phone or donate to XDA-developers
Click to expand...
Click to collapse
how is it a bad flash rom if the IPL/SPL and GSM all change everytime i change roms. The only thing that doesn't is the OS.
Hello all,
I am in crisis situation.
I purchased the touch cruise (polaris) from authorised dealer in the middle east (my polaris is middle east version) came with wm6 SPL 1.28.000. ROM 0.0.415.2 (sorry I had saved the details in one of the files but I guess it got deleted. so I dont remember which ROM version I had)
I wanted to test the diamond TF3d style, so I upgraded. below is the steps I took
1. Hard spl - v2
2. downloaded _HTC Touch Cruise_RUU_Polaris_HTC_WWE_3.13.405.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe
3. installed the same.
4. Installed HTC-CA-Polaris drivers and TF3d.
5. I read somewhere that it works slow and need to upgrade Radio to 1.59.42.23. I did that.
but now my GPS is not working with Garmin also tried TOm TOM which is installed by the WM6.1 upgrade, no luck even the phone is too slow
I want to revert to the original version. please help me find the ROM download and steps to downgrade to original. I can downgrade the SPL to original but need to have the ROM first bcos I dont want my phone to be total dead.
need urgent attention from the experts.
thanks in advance
Niranjan
In my experience downgrading radio is bad thing to do.
When I did it, my signal has weakened radically, and I lost WiFi stability and almost lost BT.
However, hardware was not damaged, so I have normal reception after turning back to the official WM 6.1. So I guess you will need to hack your device again, or wait for newer ROM...
Oh, yeah... I never did hard-SPL...
Hi there, I was given a link and downloaded the ROM and a radio for my 3 mobile so that I can get it back to the original state when I boughts the phone as 3 will not repair my phone if it has flashed.
I got both of the files (ROM & Radio) but I am unsure of how I add the radio. Do I do that AFTER I have flashed the ROM or before?
Also the number of the firmware on my sons HTC Kaiser is 2.50.771.0 (which is still in its original state from 3) but the link I downloaded is showing as version 1.00.000.0 will this be ok for me to put back on or has anyone who used this can clarify whether it will put my phone back to the original setting with the 3 logo on start up and Planet 3 sign in icon back onto my phone.
Thanks for your help guyz brilliant site and keep up the good work.
Razor
This thread will help http://forum.xda-developers.com/showthread.php?t=335568
Can't answer the firmware question though, sorry.
Good luck.
I was reading the Wiki/FAQ and found this thread and still have some questions on the ROM Radio configuration.
I have a tilt I got from work and the reception is attrocious, so I am under the impression that the ATT ROM and Radio have more affinity for the ATT network than Tmobile (which is my guess because my old Wing had much better signal). What I notice from the list of Kaiser ROMs (on the Wiki) is the only official Tmobile ROMs are for the Netherlands and the UK. My guess is that I wouldn't want to load those since I live in the US, plus the official OS build is 19124 in the ATT tilt instead of 19212 in the other builds.
My question is: Can I mix other Radios to better work on the Tmobile network? Do I need to clear my ROM from the official ATT to another HTC ROM? Does the ROM clear the Windows build so there wouldn't be a compatibility issue, or does it only work for the cell phone service (device communication portion sort of like a DOS on windows 98) and therefore the OS build is independant of the ROM and Radio? Do ROMs and Radios need to be properly paired or can I trial and error it?
I've been looking for some of the answers but the weren't overly appearant from the FAQ and Wikis. Hopefully I didn't gloss over the easy answers somewhere on the site.
Any thoughts? I can start doing the trial and error method, but if I can get some confirmation that I won't brick my phone that would be awesome. Also, if there is any general "method to the madness" in terms of trying the Radios out, I would appreciate it.
This is where you should start:
Flashing Your First Kaiser Rom
The most important consideration for flashing any phone: MAKE SURE YOU HARD SPL (if you are using a Tilt, I recommend 3.56 as that is what AT&T officially used in their last ROM). That way, if you screw up a flash, you can just flash to another radio/ROM without worrying about bricking your phone. Press the Camera+Power button+use your stylus to reset the phone to bootloader to see if your phone is already Hard SPL'd. You should see a 3.28, 3.29, 3.34, or 3.56 at the top left of the screen when the tricolor screen pops up; you can just reset your phone after looking to get back to your OS). If, and only if, your phone is Hard SPL'd, read on...
>Can I mix other Radios to better work on the Tmobile network?
Of course. For example, I am using the emobile radio (1.71.09.01) on my Tilt. See: The Ultimate Radio Thread for more.
>Do I need to clear my ROM from the official ATT to another HTC ROM?
No, you can flash the radio only if you want.
>Does the ROM clear the Windows build
Not if you're flashing just the radio.
>...and therefore the OS build is independant of the ROM and Radio?
The OS build is independent of the radio. Best to think of the ROM as the OS, and the radio as how your OS communicates with your phone...
>or can I trial and error it?
That's the whole point of flashing just the radio--finding which one works best for you.
Thank you for the information. I verified the Hard SPL (3.56) so it looks like I am good on that front.
I just want to verify something you said before I actually do this (since the RUU tutorial told me ROMs can brick my phone and you mentioned Radios are similar in that fashion). The radios listed from the Ultimate ROM/Radio Thread are listed by WMx.x version, not by the associated ROMs. Since I am using the officially released ROM from ATT my version of WM is 6.1, therefore any of the Radios under the 6.1 header are available for flashing to my phone.
Is that correct?
Thanks again and in advance.
Anyone know of a new link for the latest Hard SPL 3.56? I keep on trying to download on rapidshare and I am denied (cause I am a non-subscriber). If there is a mirror that anyone knows of I would appreciate it. I keep searching around and cannot find one.
blackie_chan said:
Anyone know of a new link for the latest Hard SPL 3.56? I keep on trying to download on rapidshare and I am denied (cause I am a non-subscriber). If there is a mirror that anyone knows of I would appreciate it. I keep searching around and cannot find one.
Click to expand...
Click to collapse
I just DL this and uploaded it for you 3.56
Zelendel you are awesome. Thank you very much.
I have some troubles with my PowerButton (it's stuck in "pressed" state) and I now need to send it to service. Unfortunately I'm running around with Revoultion and S-OFF, and because of S-OFF my warranty does not exist. So ...
http://forum.xda-developers.com/showthread.php?t=1201773 is a very nice tut, buuuuut
point #9 If it is recognized, then download your official RUU, please get the same/similar version that came with your phone.
this is pretty much where I am stuck.
I bought it directly from vendor, i.e. no carrier branding, in Europe (Slovakia). Is there ANY way to find out what should I use from:
http://forum.xda-developers.com/showthread.php?t=1074559
Also, what should I particulary keep in mind?
ROM version
Modem version
Bootloader version
those 3 numbers?
And afterwards - when I go back to stock, S-ON, will I get notification for the update to latest "official" version?
Is there ANY way for the service guys to find out it was ever S-OFF/custom ?
http://vi8.info/HTC-Sensation/
try this site for the EUROPE RUU + stock recovery + stock firmware + stock kernel