How to RMA a phone with a cooked ROM? - General Questions and Answers

Hey
My Touch Pro seems to have a fault so I need to RMA it, probably straight to HTC (suspect I'll have difficulties with the shop I bought it from) so I figure I need to flash it back to a stock HTC ROM. One problem is I bought it here in Spain so it had a Spanish ROM before but I don't see one available on the wiki.
So I have a few of questions:
1. Is there any legit way I might have flashed my TP to a WWE ROM that HTC wouldn't disapprove of?
2. Are the ROMS here: http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs the same as regular cooked ROMs in terms of how you go about installing them?
3. Can I remove HardSPL? Do I need to?
Any help gratefully received thanks

Oh also... Can anyone recommend a very plain ROM for Touch Pro? I don't know how to install the plain WM6 ROMS on the wiki so I'd like to test with something as close to a stock ROM as possible just to try to rule out the possibility my fault is actually a ROM issue
(I get lockups when playing audio *and* clicking around between apps. The phone is stable when there's no audio running, and if audio is running and I'm not doing anything else it's also stable, it seems to be the combination that's a problem)

No one?

Can't you download one of the official ROMs from HTC directly? If you're going to be sending it to them, as long as there's an official ROM on it, it shouldn't matter.

I didn't realise they provided them actually. But there don't seem to be any on their site for the TP.

You can use one from the Wiki
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs (your link from first post )
Use one thats WWE and HTC (and read the thread to the rom )
good luck!
slightly said:
I didn't realise they provided them actually. But there don't seem to be any on their site for the TP.
Click to expand...
Click to collapse

Thanks. My phone was bought in Spain though so I think I need a Spanish stock ROM. I just found one in the Raphael ROMs forum though hurrah!
Thanks for the help everyone, I think I have everything I need now (found SPL downgrade instructions too)

nice to hear!
good luck with the RMA!

Related

Changing the ROM of my kaiser...steps to success

Hi, first of all I tell you I'm new in this forum. Afterward I tell you that before posting this thread I read the different FAQs and guides posted hera and I search for my following question but I didn,t find any answer.
I want to change my original ROM that came with my phone but I have few things I want to know before beginning the process. These are:
1- Any ROM will work with my phone? I brought my phone from US and it was unblocked, so I can use it with any SIM from any company here, in Argentina.
The problem is that in the page where all the ROMs are described I don't find my ROM version. My ROM version is 1.82.707.0 WWE and the Radio Version is 1.27.15.32. The protocol version is 22.51.88.13W and the ROM date is 11/03/07. In the Model No it says "Kaiser". The most aproximate version I found in that page is 1.81.707.0 and the Radio associated with it is 1.27.12.11. What I want is to change my ROM to beging using WM6.1 cause the version of my WM is 6.0, but I don't know if I chose any of the ROM that are available or I have to take care of something I don't know.
2- Suposing I can chose any ROM available, is it convenient to use it with the radio that is associated with it or I have to continue using my radio version (1.27.15.32)?
3- If I change the ROM following all the steps that are described in other FAQs or threads, the phone will continue unblocked in order to be useable with any company or it will be blocked for a certain one, for example AT&T? Remember I am in Argentina.
4- How can I do to backup my current ROM and Radio so, if I have any problem I could restore it to my phone? It is supposed that if I do so (restoring the original ROM) the phone will operate as it's doing now, insn't it?
Well, that all for now.
Thanks a lot.
Guido.
My dear friend all the questions you ask have been asked many times and answered many times. I have a hard time believing when you say you have read everything .. because your post makes it obvious you haven't. Nonetheless i'll answer these questions here for you:
guido_7701 said:
1- Any ROM will work with my phone? I brought my phone from US and it was unblocked, so I can use it with any SIM from any company here, in Argentina.
The problem is that in the page where all the ROMs are described I don't find my ROM version. My ROM version is 1.82.707.0 WWE and the Radio Version is 1.27.15.32. The protocol version is 22.51.88.13W and the ROM date is 11/03/07. In the Model No it says "Kaiser". The most aproximate version I found in that page is 1.81.707.0 and the Radio associated with it is 1.27.12.11. What I want is to change my ROM to beging using WM6.1 cause the version of my WM is 6.0, but I don't know if I chose any of the ROM that are available or I have to take care of something I don't know.
Click to expand...
Click to collapse
Yes "any kaiser rom" will work with your phone. But first you need to get Hardspl than you can flash any rom that is available here to your phone. Looks like you have a wm6 rom and wm6 radio. When you upgrade to wm6.1 you will need a wm6.1 radio. Most roms come with radios so you don't need to worry about this. If a rom doesn't have a radio the cook will specify that and most will often suggest which radios work best with their rom. To see a list of different radios available please check link in my sig for Alltheway's thread on radios.
guido_7701 said:
2- Suposing I can chose any ROM available, is it convenient to use it with the radio that is associated with it or I have to continue using my radio version (1.27.15.32)?
Click to expand...
Click to collapse
i already answered this in my above answer. But to reiterate wm6 rom will work with a wm6 radio i.e what you already have; a wm6.1 rom WILL NEED a wm6.1 radio so it won't work with your current radio.
guido_7701 said:
3- If I change the ROM following all the steps that are described in other FAQs or threads, the phone will continue unblocked in order to be useable with any company or it will be blocked for a certain one, for example AT&T? Remember I am in Argentina.
Click to expand...
Click to collapse
flashing a rom in no way changes the unlocked status of your phone.
guido_7701 said:
4- How can I do to backup my current ROM and Radio so, if I have any problem I could restore it to my phone? It is supposed that if I do so (restoring the original ROM) the phone will operate as it's doing now, insn't it?
Well, that all for now.
Click to expand...
Click to collapse
umm okay you don't wana do this yourself as i don't think so you know how to. Most of the stock kaiser roms are available in the wiki and have links to download them. In the even that you want to return your phone back to its original rom you can download from kaiser wiki.
Secondly please do extensive reading... your post shows that you really haven't done your homework. A kaiser is a expensive piece of equipment and you definitely don't want to mess it up just because you were lazy and didn't want to first understand exactly what you were doing.
Having said that i wish you good luck and happy flashing.
Thesire...first of all I really appreciate your quick answers tomy questions. I have to confess I didn't think to get an answer so quickly.
Anyway, I have to tell you that I didn't write anywhere I had read "everything" as you say. Of course I didn't, all the time in the universe life would be enough to do it. But you can be sure I followed all the instructions that are posted to do before posting a new thread, and those include reading the FAQ of ROM Developing, seeing the charming video of "what to do before posting a new thread", search my questions, and I tell you I spent all the last thursday looking for any answer to my questions, but I didn,t find them. I am not saying that they are not, of course they may be, but I didn't find them. Perhaps, of course, it's almost sure is because I didn't know how to search. But I did it. I read about the different SPLs that I have to download, the different version of them I have to try if I have for ie. the blank display, etc.
Another thing, when you say that always I can have the posibility to restore my original ROM downloading it, I told that in the thread that appears all the ROMs my actual version is not there. So, I wonder where my ROM is comming from and who cooked it.
At last, but not for that less important, I want to really thank you for your and for the time you spent answering my questions. Just remember I'm a newbie and perhaps, someday I'll be answering a question from you in this theme or another, ie. communications!!! Also remember that for us, the people who don't have the english as our natural languaje, sometimes reading the posts can be a little difficult and can be reading something that is answering our question and don't actually realize it or don't understand it at all.
Thanks.
Guido.
Guido Welcome aboard....follow the advice just givem and you will have a great experience here
Read this thread , and if you have any questions , post them in there as well, there is some great people that will help you out if you get stuck..
http://forum.xda-developers.com/showthread.php?t=433835
Closing Thread.

Tilt rom advice please

Hi guys, I have an HTC Diamond running Mighty Mike's 3.7 custom rom. My friend has an AT&T Tilt, and I would like to help her get a custom rom running. Since I don't own the device, I can't do any testing.
I was wondering if one of you Kaiser gurus might be able to recommend a solid custom rom for the Tilt so that I might be able to help her out.
Thanks a bunch for any advice you can give me.
Not to promote u starting a new thread for no reason....but ive been using hyperdragon without a problem or try IBI V8
hi try this one out it is very good i am running it on my phone
http://forum.xda-developers.com/showthread.php?t=397121
Mr wyngaard said:
hi try this one out it is very good i am running it on my phone
http://forum.xda-developers.com/showthread.php?t=397121
Click to expand...
Click to collapse
Thanks. I will see if we can get her up and running on it. I appreciate the advice.
If you only want a solid experience I recommend the official WM6.1 rom update. It is what I use after countless flashes from almost all chefs.
i found wm6.1 made my phone run slow
Mr wyngaard said:
i found wm6.1 made my phone run slow
Click to expand...
Click to collapse
you have to move on buddy, dont get stuck in the past...WM6.0 is outdated..
true there were some issues in WM6.1 but the newer roms have been really nice...
as for the guy who started this thread...i hope you did some reading on flashing spl and/or security unlocking your friend's tilt before you play around with custom roms...
Solace v2
Drybonz said:
Hi guys, I have an HTC Diamond running Mighty Mike's 3.7 custom rom. My friend has an AT&T Tilt, and I would like to help her get a custom rom running. Since I don't own the device, I can't do any testing.
I was wondering if one of you Kaiser gurus might be able to recommend a solid custom rom for the Tilt so that I might be able to help her out.
Thanks a bunch for any advice you can give me.
Click to expand...
Click to collapse
Dude I use Solace v2 (not the RC Series its not ready yet), Its the fastest and most stable 2d rom I've ever flashed. And I flash very new rom that is posted but seem to go right back to old faithful Solace v2. Its not flashy but it works with no issues I've put everything on it. I hope this helps.
mazin13 said:
you have to move on buddy, dont get stuck in the past...WM6.0 is outdated..
true there were some issues in WM6.1 but the newer roms have been really nice...
as for the guy who started this thread...i hope you did some reading on flashing spl and/or security unlocking your friend's tilt before you play around with custom roms...
Click to expand...
Click to collapse
i have only had my tytn 2 for about 3 weeks now and did the upgrade to wm6.1 on the HTC website so it is a new rom and it made my phone slow .i had no appz installed only the ones that came with the rom
Drybonz said:
Hi guys, I have an HTC Diamond running Mighty Mike's 3.7 custom rom. My friend has an AT&T Tilt, and I would like to help her get a custom rom running. Since I don't own the device, I can't do any testing.
I was wondering if one of you Kaiser gurus might be able to recommend a solid custom rom for the Tilt so that I might be able to help her out.
Thanks a bunch for any advice you can give me.
Click to expand...
Click to collapse
Please read before making threads. At least 5 of these threads are closed, per day.
As said above, please do not create threads to questions that have already been answered, and especially not ones that are not allowed as per Jimmy's Announcment.
Thread Closed.
Thanks,
Dave

HTC HD phonepad manilla problem

Guys,
I`ve installed some modified manilla on my HTC HD (got it from xda some thread don`t remember exactly) and now my phone pad keyboard got screwed in a minor but sick way.
The thing is that the voice/ video call button from left right got a text on it (Call Hi..)[exactly links to call history.]
i`ve trued factory default hard reset but the problem did not solved.
I really want that button to work as it was meant to, so i`m asking u any kind of help u can get.
i think some manilla from the original files was screwed.
The first option will be not to modify the original ROM.
curently using rom: 1.19.70.1 WWE from 11/24/2008
hey
its a fault of the original rom ur using, i had the same thing before i upgraded to official 1.56 rom, so if you wanna fix it i suggest you go to HTC site and download it. It also gives better gps performance etc.
Sorry but i can not upgrade from site.
Sorry, this software download is not suitable for your device.
i get this by using my phone Sn.
any other way i can get the rom file?! The original upgraded one, no alteration with out interacting with htc.com
cupidro said:
Sorry but i can not upgrade from site.
Sorry, this software download is not suitable for your device.
i get this by using my phone Sn.
any other way i can get the rom file?! The original upgraded one, no alteration with out interacting with htc.com
Click to expand...
Click to collapse
yes, i went to the blackstone section and looked................
Goto here my friend : http://wiki.xda-developers.com/index.php?pagename=HTC_Blackstone_Ship_exe
ps.... its worth having a wee look first before posting, i found this in 30 seconds

HTC diamond 2 - advice on flashing a ROM and retaining operator settings

Hi,
I have a Dutch HTC diamond 2 and would like to flash the ROM to get windows 6.1 to work in English. I have never done this and have a couple of small questions i hope you guys can help me with. I have read some guides and i think i understand what i need to do:
1. install hard-spl 2. find a ROM (i will use a signed one) and install 3. update radio ROM if required.
The only thing im concerned about is i read in some places that i will lose my phone operator and MMS settings in the process - (i am on the dutch vodafone network). Can someone please advise me what details i need to record before flashing the ROM or if there is a program that can do this for you as i want to be able to easily use my phone without going back to vodafone afterwords!
Finally i would appreciate advice on a good ROM to use and a good radio ROM if anyone has this.
Thanks in advance!
hi,
Check theis thread out
http://forum.xda-developers.com/showthread.php?t=509708
Its here you find the anser relating to you model of phone.
As for the operator settings - these are easy to put back, if the ROM does not do it for you.
I think all ROMS asr great in there own right - so try one, and if this does not suit your needs then flash another.
Good luck
mobucl said:
Hi,
I have a Dutch HTC diamond 2 and would like to flash the ROM to get windows 6.1 to work in English. I have never done this and have a couple of small questions i hope you guys can help me with. I have read some guides and i think i understand what i need to do:
1. install hard-spl 2. find a ROM (i will use a signed one) and install 3. update radio ROM if required.
The only thing im concerned about is i read in some places that i will lose my phone operator and MMS settings in the process - (i am on the dutch vodafone network). Can someone please advise me what details i need to record before flashing the ROM or if there is a program that can do this for you as i want to be able to easily use my phone without going back to vodafone afterwords!
Finally i would appreciate advice on a good ROM to use and a good radio ROM if anyone has this.
Thanks in advance!
Click to expand...
Click to collapse
Hi Mobucl
Welcome to XDA
I have a Diamond 1 and can't give you exact Details, but i doubt your phone will stop working with vodaphone network after you flash, Have a look in the Topaz Forum, it's near the bottom of the page
Goodluck
Badwolve1
Thanks
Thanks R3PUBL1K and Badwolve1 for you're advice, i will have a look and give it a go.
If i have problems ill be sure to post again as my girlfriend already mentioned that she wouldn't be 'too happy' if i brick the phone

Newbie quite lost about manila, max manila, touchflo 3d versions

I'm a newbie to HTC HD2, I've been reading through this forum for a few weeks but I'm still quite confused about versions and mods available out there. So, can someone experienced explain to me about the following:
My HD2 comes with Traditional Chinese ROM (probably from Taiwan) and the manila version in it is 1.0.19211620.0.
When I browsed through the max manila thread, and the top "sense 2.5 tweaks and mods" thread, it seems that all those mods are for "sense 2.5" or "manila 2.5" version. So, does that mean that my manila version is far behind? If so, can I still download and try those mods with my HD2, or should I upgrade my manila (and how can I upgrade it?).
Well.. that's about those questions I'm confused. Thanks in advance for any one who can kindly help me.
This will be an interesting thread for me to watch. My Manila version is 2.5.19202525.0 and that's how it came from the store.
I kinda have the same question you have. also i wonder how it all relates. i get the idea max manila is an upgrade for the standard manila, whatever it is i don't know. niether why some sense addon cabs don't work for me (like the call history, didn't look too complicated for an addon to me)
I'm not sure if you can upgrade manilla without flashing a new ROM. Though don't take my word for it, I just haven't seen it on XDA. Although I did see something about the document tab in manilla as a .cab....
Anyway, have you considered flashing a new ROM? I flashed Miris 6.5.x V3.0 and works great (was first time too, it was easy). That would upgrade your manilla. Although, i've no idea about flashing a ROM and region of your handset. I just know I used WWE. You'll have to wait for someone more knowledgeble than I to reply.
If want to find out if the .cab files work, just try one. I assume it can be uninstalled anyway, if it doesn't work then you may want to consider flashing a custom ROM, or perhaps a more recent stock ROM. There's excellent video guides on how to flash Stock and cutsom ROMs using HSPL in the ROM section.
Hope this has helped.
Phaedrus Nine said:
I'm not sure if you can upgrade manilla without flashing a new ROM. Though don't take my word for it, I just haven't seen it on XDA. Although I did see something about the document tab in manilla as a .cab....
Anyway, have you considered flashing a new ROM? I flashed Miris 6.5.x V3.0 and works great (was first time too, it was easy). That would upgrade your manilla. Although, i've no idea about flashing a ROM and region of your handset. I just know I used WWE. You'll have to wait for someone more knowledgeble than I to reply.
If want to find out if the .cab files work, just try one. I assume it can be uninstalled anyway, if it doesn't work then you may want to consider flashing a custom ROM, or perhaps a more recent stock ROM. There's excellent video guides on how to flash Stock and cutsom ROMs using HSPL in the ROM section.
Hope this has helped.
Click to expand...
Click to collapse
Thanks for the reply. I did try some mods and some of them work while others don't. I believe some mods crashed with the camera so I became more cautious about trying them out now.
For the region thing. I have yet another question. I understand that the official ROMs were from different HD2 released in other countries, but does that mean that if I install a US ROM then I can't read or type Traditional Chinese, or it's only a interface difference? If that is the case, I don't think I am going to flash my machine because I need to type and read Chinese language.

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