HTC Touch Cruise won´t start - Touch Cruise General

Hello. Yesterday I want to use my TC and it was off. Tried turning it on- nothing. When I plug it in to charge the orange light stays on for a second and then goes off. When its plugged in and I take the battery out, then stick it right back in the "smart mobility" screen pops up, it vibrates, then it goes blank again. Tried a hard reset and still nothing. Please help me. What´s wrong?
No injuries to my device.........
Thank you......

How old is the device? Did you flash a new ROM or something? Might be a battery problem. Try with a spare battery or something. Borrow one from a friend if possible.

The device is quite new, I think I bought it in april 2008. I flashed the new ROM from official htc web site in september.
I will try another battery.
Thank you

marekswan said:
The device is quite new, I think I bought it in april 2008. I flashed the new ROM from official htc web site in september.
I will try another battery.
Thank you
Click to expand...
Click to collapse
Hmmm....you flashed a new ROM from the official HTC website? Did your phone ever work since then? You might have tried to install WM 6.1 which isn't meant for the polaris since it ships with WM 6. Maybe that's what's gone wrong?

The phone worked with this upgrade very well.

[email protected] said:
Hmmm....you flashed a new ROM from the official HTC website? Did your phone ever work since then? You might have tried to install WM 6.1 which isn't meant for the polaris since it ships with WM 6. Maybe that's what's gone wrong?
Click to expand...
Click to collapse
6.1 was officially released for polaris i do belive, so this wont be the problem.
marekswan - have u tried leaving the battery out for half an hour or more, then put it back in and leave for min 3 hours.
Heavy usage does create problems for our polaris barrery, have u noticed it getting warm on heavy use (constant gps use for example)
If that doesnt work, and its in guarantee, take it back as they can test battery for fault and give u a replacement. I had a faulty battery after about 6 months and got a new one.
Just a thought, had u installed any new programs or flashed a rom? (soz cant remember ur sig whilst writing.)

Related

HTC Home 2.0.1025.721 (New version) - Is it working for you?

I've tried this new version found here (http://forum.xda-developers.com/showthread.php?p=1769023) hoping that it would solve the freezing-on-incoming-call problem that I experience intermittently.
I've unionstalled the old version, rebooted, installed the new, rebooted again for the sake of safety, but it doesn't show up in the screen, even if I've enalbed it in Today settings.
Are you experiencing this problem too?
@mamaich, and the others: how can we solve?
Hi Bro,
I've totally given up with any version of HTC Home Today no matter how cool it is as it locks up the phone when receiving calls.
The only solution to avoid crash is to run in portrait mode which unfortunately doesn't suit me. Instead, I'll wait for HTC Shift's SnapVue to run in Uni, why not? It runs on HTC Athena!?
Cheers!
catch-22 said:
Hi Bro,
I've totally given up with any version of HTC Home Today no matter how cool it is as it locks up the phone when receiving calls.
The only solution to avoid crash is to run in portrait mode which unfortunately doesn't suit me. Instead, I'll wait for HTC Shift's SnapVue to run in Uni, why not? It runs on HTC Athena!?
Cheers!
Click to expand...
Click to collapse
yeah, even the HTC Home runs in the athena... it runs in the kaiser...and in the touch, too... so why shouldn't it run on the Universal...
argh... i hate the universal!!!
I think only a few of us are having the freeze/crash problem. Most Uni users don't seem to have any problems at all.
catch-22 said:
I think only a few of us are having the freeze/crash problem. Most Uni users don't seem to have any problems at all.
Click to expand...
Click to collapse
I don't think so. Most uni users switch ROM every 2 days and they don't use the PDA for anything serious at all.
If something suddendly stops working (as it is frequently the case) they just hard reset the device.
I want to use my universal and upgrade the ROM only when needed, when something really new comes out.
catch-22 said:
I think only a few of us are having the freeze/crash problem. Most Uni users don't seem to have any problems at all.
Click to expand...
Click to collapse
I am having the problem in landscape mode too.
thenext1 said:
I don't think so. Most uni users switch ROM every 2 days and they don't use the PDA for anything serious at all.
If something suddendly stops working (as it is frequently the case) they just hard reset the device.
I want to use my universal and upgrade the ROM only when needed, when something really new comes out.
Click to expand...
Click to collapse
Haha! Nicely put bro
HHMMMMMM So I am not alone
thenext1 said:
I've tried this new version found here (http://forum.xda-developers.com/showthread.php?p=1769023) hoping that it would solve the freezing-on-incoming-call problem that I experience intermittently.
I've unionstalled the old version, rebooted, installed the new, rebooted again for the sake of safety, but it doesn't show up in the screen, even if I've enalbed it in Today settings.
Are you experiencing this problem too?
@mamaich, and the others: how can we solve?
Click to expand...
Click to collapse
Hi guys,
I too get this same problem, and it is very annoying, and yes I do use my Uni for more than just a toy.
Hope we get a working solution soon
ciao
confirmed... hangs upon incoming call.... the phone would keep vibrating while all keys/buttons/screen area are locked, no way to answer it....does not stop so had to reset.
rnzk8 said:
confirmed... hangs upon incoming call.... the phone would keep vibrating while all keys/buttons/screen area are locked, no way to answer it....does not stop so had to reset.
Click to expand...
Click to collapse
you mean this new version? or the old version?
Nice to see "some" of you with the "crash on receiving calls in laptop mode" problem post here!
I use my Uni too as a PDA & a business tool & that made me to conclude that plugin is not for me. The plugin is a beauty but functionality comes first to me. Unless a solution can be found I've learned to live without it!
Going back on topic, haven't tried this version yet but the previous 2.xxxx versions installs well but causes the horrible crash.
rnzk8 said:
confirmed... hangs upon incoming call.... the phone would keep vibrating while all keys/buttons/screen area are locked, no way to answer it....does not stop so had to reset.
Click to expand...
Click to collapse
It's the same for me.... I have the latest Thingonaspring's rom. (
thenext1 said:
I've tried this new version found here (http://forum.xda-developers.com/showthread.php?p=1769023) hoping that it would solve the freezing-on-incoming-call problem that I experience intermittently.
I've unionstalled the old version, rebooted, installed the new, rebooted again for the sake of safety, but it doesn't show up in the screen, even if I've enalbed it in Today settings.
Are you experiencing this problem too?
@mamaich, and the others: how can we solve?
Click to expand...
Click to collapse
This is the newest i think: http://forum.xda-developers.com/showthread.php?t=327646&highlight=HTC+Home
wuwuwu said:
This is the newest i think: http://forum.xda-developers.com/showthread.php?t=327646&highlight=HTC+Home
Click to expand...
Click to collapse
I think the version i've found is newer... the version number is higher, and the file was posted just yesterday (29th december) ... in contrast, the version found at your link was posted on november... (but we may well give it a try!)
thanks tho...
HTC Home v.2.1.1005.722 is more then HTC Home v.2.0.1025.721
wuwuwu said:
HTC Home v.2.1.1005.722 is more then HTC Home v.2.0.1025.721
Click to expand...
Click to collapse
you are right
but i don't think that version has the VGA fix applied...
Anyway even the link pointed to by wuwuwu doesn't work. Same thing. HTC HOme selected in the setting but it doesn't appear.
me too have the same issue. I have switched to JW 1533 which i feel is the most stable ROM
Battery Drain
everbody is missing one thing....
HTC HOME IS DRAINING BATTERY DRASTICALLY.
farehmani said:
everbody is missing one thing....
HTC HOME IS DRAINING BATTERY DRASTICALLY.
Click to expand...
Click to collapse
How can you say that? When the device is in standby, no other program is running. When the device is on, HTC Home causes no major cpu usage (except maybe once a minute, when btw every plugin has a greater chance to use the CPU to redraw itself)

Problems with official wm6.1 release

Hi all,
I have just upgraded to the official WM6.1 release. First everything was working fine, but after a little while phone began to dial numbers like crazy and the device became unresponsive.
Any thoughts?
Has anyone else experienced the same?
Many thanks,
Chris
If I understand your symptons, I think I had the very same problem some time ago.
http://forum.xda-developers.com/showthread.php?t=384791
I only fixed it by getting a replacement. Later, it turned out that my photo button was 'broken'.
Check all your buttons, maybe the problem is situated there. Maybe not...
Chris08 said:
Hi all,
I have just upgraded to the official WM6.1 release. First everything was working fine, but after a little while phone began to dial numbers like crazy and the device became unresponsive.
Any thoughts?
Has anyone else experienced the same?
Many thanks,
Chris
Click to expand...
Click to collapse
I think there were other reports of this in one of the two main threads on the official release. Have you installed any other keyboards/SIPs?
I wouldn't blame this on hardware yet, especially if you don't have the problem with other ROMS.
Gents, I also flased the new official rom but have had a number of occassions where the device has stopped responding. Soft reset is the only thing that resolves. Sometimes it freezes, as if it is 'hanging', then suddenly works again. Not sure why. Tried a hard reset but still have same problems. Thinking bout flashing back to the WM 6 rom. Any thoughts?
haroldallen said:
Gents, I also flased the new official rom but have had a number of occassions where the device has stopped responding. Soft reset is the only thing that resolves. Sometimes it freezes, as if it is 'hanging', then suddenly works again. Not sure why. Tried a hard reset but still have same problems. Thinking bout flashing back to the WM 6 rom. Any thoughts?
Click to expand...
Click to collapse
I would flash back to the WM6.1 ROM.
Hard reset before customization. aka At the screen where is says "tap the screen to begin to setup your device."
If that still doesn't work then after you are done with the customization flash the 1.65.16.25 radio and see if that works.
skype and tcpmp dont work. lots of freezes and lots of error reports wanting to be sent to microsoft. the most adventurous firmware uograde that i have ever experienced and it ate up the whole of my sunday and it is yet to eat up more of my time.
very irresponsible of htc to release something as unripe as this. i doubtv anything got tested before the release.
jinxman said:
skype and tcpmp dont work. lots of freezes and lots of error reports wanting to be sent to microsoft. the most adventurous firmware uograde that i have ever experienced and it ate up the whole of my sunday and it is yet to eat up more of my time.
very irresponsible of htc to release something as unripe as this. i doubtv anything got tested before the release.
Click to expand...
Click to collapse
An application not working is not HTC's fault. This is an OS upgrade and vendors need to upgrade their apps. I don't believe I have found an official/leaked 6.1 ROM that DOES run Skype....only cooked versions.
bengalih said:
I think there were other reports of this in one of the two main threads on the official release. Have you installed any other keyboards/SIPs?
I wouldn't blame this on hardware yet, especially if you don't have the problem with other ROMS.
Click to expand...
Click to collapse
Hi,
I installed some other keyboard some time ago. But that was before flashing to this new upgrade. I suppose that they will be gone when doing so.
The thing is that it is working fine for some time, about 10 minutes after i flashed to this new upgrade and it begins to dial numbers.
If I do a soft reset the problem begins when I press any key.
Many thanks for any help!
where do you get offical 6.1?
where do you get the offical wm 6.1?
i go to the HTC website and log into the E-club click phone software updates and nothing happens....
i went to att website and cant find anything im actually talking to an ATT rep now but its prty obvious they have no idea what i am talking about as the girl responded with youll need to plug it into a Microsoft computer,
Chris08 said:
Hi all,
I have just upgraded to the official WM6.1 release. First everything was working fine, but after a little while phone began to dial numbers like crazy and the device became unresponsive.
Any thoughts?
Has anyone else experienced the same?
Many thanks,
Chris
Click to expand...
Click to collapse
I had exact same issues, the device dialed all kinds of numbers, alphabets, etc and would not respond for about 5-7 seconds at random times.
I hear someone got that issue fixed by changing SPL and/or chaning Page Pool size to 16MB.
I hope someone can confirm that and make that a sticky before I revert back to this ROM, I am using 3.02 now.
digitalextremes said:
I had exact same issues, the device dialed all kinds of numbers, alphabets, etc and would not respond for about 5-7 seconds at random times.
I hear someone got that issue fixed by changing SPL and/or chaning Page Pool size to 16MB.
I hope someone can confirm that and make that a sticky before I revert back to this ROM, I am using 3.02 now.
Click to expand...
Click to collapse
Didn't change the SPL but changed to 16MB pagepool. The intermittent sluggishness is cured about 90%. Wish there was way to fix this 100%
haroldallen said:
Gents, I also flased the new official rom but have had a number of occassions where the device has stopped responding. Soft reset is the only thing that resolves. Sometimes it freezes, as if it is 'hanging', then suddenly works again. Not sure why. Tried a hard reset but still have same problems. Thinking bout flashing back to the WM 6 rom. Any thoughts?
Click to expand...
Click to collapse
This is the same issue I had. The freeze ups were driving me crazy. I got rid of it and am very happy camper again.
Beware changing SPL...
The file on rapidshare, SSPL-KAIS.exe may be infected with a virus. Trend identified it containing the PAK_Generic.005 virus/malware. Your mileage may vary...
http://forum.xda-developers.com/showthread.php?t=394839
digitalextremes said:
I had exact same issues, the device dialed all kinds of numbers, alphabets, etc and would not respond for about 5-7 seconds at random times.
I hear someone got that issue fixed by changing SPL and/or chaning Page Pool size to 16MB.
I hope someone can confirm that and make that a sticky before I revert back to this ROM, I am using 3.02 now.
Click to expand...
Click to collapse
Has anyone found a solution to this thing as of yet?
I fashed the HardASPL that came with the rom but still same result.
Many thanks,
Chris
digitalextremes said:
I had exact same issues, the device dialed all kinds of numbers, alphabets, etc and would not respond for about 5-7 seconds at random times.s
Click to expand...
Click to collapse
I have this problem too. Now Im back on my 6.0 ROM
bengalih said:
An application not working is not HTC's fault. This is an OS upgrade and vendors need to upgrade their apps. I don't believe I have found an official/leaked 6.1 ROM that DOES run Skype....only cooked versions.
Click to expand...
Click to collapse
i am aware of that. but somehow very popular 3rd party software just should be taken into consideration, not to annoy most of the updaters.
apart from the random unresponsivenesses, crashes and freezes, what i find pretty unacceptable, is that you cannot restore a backup from the old system although i was given backup software from htc itself. and we are talking about an upgrade from 6.0 to 6.1. had they called it 7, i would have understood the incompatibility.
i am new to the windows mobile world, so i guess i need to keep shut and swallow what is being offered as i dont have any other choice yet.
but the future is looking bright and we will look back at these occasions and have a laugh when sometime soon everything will be functioning seamlessly with the linux based android and palm operating systems. i heard that nokia too wants to join the fun. lets see.
for now, i will need to revert back to 6.0

Anyone here to help! Please please !

Hello everyone,
I'm running across a serious battery problem just the day I've flashed my first hacked WM6.1. My vox seems to be useless. Earlier it was quite ok.
Whenever, I try to start Internet over mobile through any mean like skype, IE, operamini, windows live, Internet sharing, my vox suddenly get switched off.
While in a call, it get sudden switched off sometimes on connected sometimes after 2 to 5 mins.
Battery seems to be drained very fast.
I think on trying these roms some of the files got displaced or corrupted or missing ... I've tried almost each and every hacked rom for vox. Also I've tried to flash all the versions of radio. but no luck. I've also tried by replacing new battery, still no luck.
Please help anyone !
Thanks
Which rom did you flash? Have you tried a different rom?
The ROM is not the issue here.
This is the exact same problem with my Vox and believe me, i've tried every ROM that exists for Vox(built a few of my own also).
This is a issue with the Vox's battery. Get a replacement if under warranty or get a enw battery.
prajith said:
The ROM is not the issue here.
This is the exact same problem with my Vox and believe me, i've tried every ROM that exists for Vox(built a few of my own also).
This is a issue with the Vox's battery. Get a replacement if under warranty or get a enw battery.
Click to expand...
Click to collapse
Do you think new battery will definitely solve the problem? Because I'm facing this problem just from the day I've flashed first hacked rom, earlier it was ok. As you said that you've faced the same problem. Have you overcome this issue? Have you changed battery?
I've tried each and every rom. I've found only one rom which is almost stable that is of fireburned rom WM6.1
Is there a solution I can flash complete rom I mean not update but new installation the way we install new OS in pc.
Thanks.

(problem) restaring loops

hello guys, i recently upgrade my two friends kaisers from there stock att rom to anryls 21202 6.5 builds, i follow the wiki to the last letter, but both kaisers are experiencing some odd problem, both kaisers after a month or so of been upgrade started to go onto a infinite restart loop, both went till the today screen and imitiatly(typos galor) restart they did this loop until both batteries were dead, i recommende them to leave the battery out from the devices for a night or so, they both did and after that both phones rebooted normaly and performed normaly foe about 2 weeks, after this time the infinite restart loop started again, im out of ideas here guys, if anyone can help out i would greatly apreciated.
regards
rafyvitto
Just reflash to a better build! Sometimes kooked ROM can do that after a period of time!
I had a somewhat similar problem. What worked for me was flashing the latest HTC ROM for the AT&T Tilt (flash whichever ROM is recommended for the Kaiser from HTC) and then re-flashed a cooked 6.5. Dunno why 6.5 has that issue, but flashing an HTC ROM helped mine. I now run TPC Elite 3.1 without any problems.
ai6908 said:
Just reflash to a better build! Sometimes kooked ROM can do that after a period of time!
Click to expand...
Click to collapse
i know that lol, but restaring loops mean that something might be wrong with the onboard power supply chip or the battery its self, il try soberguy's solution, anyways thanks for both reply's appreciated.
rafyvitto said:
i know that lol, but restaring loops mean that something might be wrong with the onboard power supply chip or the battery its self, il try soberguy's solution, anyways thanks for both reply's appreciated.
Click to expand...
Click to collapse
I freaked at first, too. I couldn't get the damn phone to do anything, no matter what I tried. In a fit of rage it almost hit the wall. I spent hours frantically reflashing all the ROMs I could find, to no avail. Flashing over to the official HTC ROM, and then reflashing TPC Elite 3.1 did the trick!
I'm positive you'll be fine and there's no actual hardware issue with your device.
SoberGuy said:
I freaked at first, too. I couldn't get the damn phone to do anything, no matter what I tried. In a fit of rage it almost hit the wall. I spent hours frantically reflashing all the ROMs I could find, to no avail. Flashing over to the official HTC ROM, and then reflashing TPC Elite 3.1 did the trick!
I'm positive you'll be fine and there's no actual hardware issue with your device.
Click to expand...
Click to collapse
The devices are not mine xD, the two kaisers are from some friends of mine, i own a touch pro , im still trying to contact them both and tell them to do the oem rom flashing thing, but haven't got a hold of them, i will soon though.
Its probably a memory leak that is causing, sometimes kooked ROM's tend to do that. Just use a different ROM.
I had a similar problem sometime ago, coupled with random key presses. After reflashing, installing HardSPL again and whatnot, I found that the problem was humidity ...
I lived in Bangladesh. Holding the phone close to the AC and keeping it out of my pocket during the humid season fixed it. Dont know if it is the same for your friends ...

I'm I lucky..LOL or my phone is crap?

Hi, all.
Here is the situation....
In the past week or so I been getting update notices for .....45.....
Message was so brief that I haven't had a chance to get all numbers..
After accepting an update phone was hanging on the exclamation mark doing absolutely nothing over night...
Of course, I have my phone S-off and rooted. Nothing else was done yet, same stock ROM with no alterations. Now the tough part. Since that attempted update battery life was awful... Needed to charge almost twice a day...
NOW!!!! Does not take the charge at all... Charger works, charging my HD2 + USB computer charger nothing works. When plugged in and I remove the battery, insert it back it gives me an amber light for 5 seconds, then goes dark. Cannot boot with power cable plugged in..... Bunch of crap...
Did anybody else ran in to the same problem? Was that update meant to kill the phones with S-OFF? Or it's just my phone crapped up or battery?
Please give me some guide... 3 week old phone and so many problems.
Thanks all!!
No problem to bump my post.
Phone doesn't charge at all
Never, really never install an ota on a rooted ROM, even if its stock. I guess you should start by reinstalling stock ROM and wipe before. The charging thing is a known bug due to recovery. An update is available which you should install. You will have to manually charge the battery with a cut charging cable. Instructions can be found in this forum.
Sent from my HTC Sensation Z710e using Tapatalk
Did you look here, http://forum.xda-developers.com/showthread.php?t=1192300 I havent got my phone yet just been reading
70challenger said:
Did you look here, http://forum.xda-developers.com/showthread.php?t=1192300 I havent got my phone yet just been reading
Click to expand...
Click to collapse
You don't have a Sensation yet and you are educating yourself in a proper way? I wish more people would be like you. Now, if only natural selection would work on online forums as well.
Tester30 said:
No problem to bump my post.
Phone doesn't charge at all
Click to expand...
Click to collapse
I have the same as youuuu one week ago.
first I try S-off, root, and install new rom In XDA rom.
Every thing work fine, until the night my phone go to sleep, then It never weak up anymore.
And my phone have the same acting as you.
I call my local HTC service. he say he will take my phone to check.
After one day HTC told me the problem is the mainboard. He have to change for me, but do not have the spare prats now, so I have to wait.
But today HTC call me he will change the new phone!!!!!.
I am waiting to confirm for the date.
thanet said:
I have the same as youuuu one week ago.
first I try S-off, root, and install new rom In XDA rom.
Every thing work fine, until the night my phone go to sleep, then It never weak up anymore.
And my phone have the same acting as you.
I call my local HTC service. he say he will take my phone to check.
After one day HTC told me the problem is the mainboard. He have to change for me, but do not have the spare prats now, so I have to wait.
But today HTC call me he will change the new phone!!!!!.
I am waiting to confirm for the date.
Click to expand...
Click to collapse
They told you its the Mainboard without looking at it?
This is stupid!
Search for the solutions in this forum its a well known and discussed bug!
Thanks all for educating links and replies!
Got the phone exchanged today. Not gonna do anything yet, until all dust settles and all updates will be in place.
THANK YOU!!!
Tester

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