very strange reception problem - Touch Pro, Fuze General

hey everyone,
i switched to at&t from t-mobile about 3 months ago. i had the motorola q9h and for the first month my service was literally INCREDIBLE. i would get full 3g service everywhere, even elevators.
then all of a sudden it dropped off after a month. and i got full 3g only when outside and one or two bars in any building at best. at&t said it was my phone, and i was looking to upgrade so i bought the fuze (had tilt before) and its a great phone but my reception is still awful.
ive called tech support many times and they havent told me anything conclusive. i first activated my at&t account in chicago, then had tmobile for a bit, and this time signed up for at&t in philadelphia. i have the same issue in both areas.
anyone have an idea of what might be going on or things to try to fix this (other than a new radio) ?

Related

Help with unlocked captivate

Hey guys,
I'm new here, but not new to modding phones and all that. But, I have a problem that maybe someone can help me with.
I got this unlocked captivate off of craigslist a day or two ago, and I have been getting terrible reception on it. Now, I have t-mobile, but where I live there are hardly any t-mobile towerrs, and I ususally get about 1 bar at my house.
Anyway! I look at my phone settings, and I see it is only connecting to T-Mobile towers, which I don't want. Every single one of my other phones I have ever had has been connecting to ATT towers, since I have that roaming option.
I went to settings, and searched, and ATT and T-mobile show up, but when I choose ATT, it says my sim cannot register on that network.
I tried calling T-Mobile but they said that I should have fine t-mobile service in my area, and there was really nothing I can do since I have an att phone on their network.
well today I went over to my friends house up on the mountain, where I can only use ATT towers. Ususally on my other phones I get about half bars from that tower. Today I couldn't even connect to it, so I was left with a useless signaless phone all new years.
Basically, I am wondering if there is something wrong with the unlock, or if there is something I can do to stop it from saying "Your sim card does not allow a connection to this network" when I chose ATT.
Thanks for listening to my long ass post,
Brandon
Bump
its been 2 days
Bump again!

Petition Against Signal issues With Vodafone

Hey guys i need your help.. Are any of you suffering terrible signal with vodafone on your sensation ??
If so please go to this http://forum.vodafone.co.uk/t5/HTC-Sensation/No-signal-on-HTC-sensation/td-p/745817/page/4 and tell them your FW Version / Build No. Software version ect.
Apparently if it gets enough interest to be ruled out as not being a hardware / software issue, vodafone will 'look in to it' and try to get it fixed.
It is a well known fact that the issue lies with the vodafone signal and not the device and now the official ICS is out - and not fixed the problem - they can sort out their ****ty signal they are forcing on us.
It will only take a moment and it could get some proper results I think a group of 10 - 15 minimum will be a good enough case for investigation.
Thanks.
c'mon guys ! 60 views and not one reply ??
Isnt this a serious issue for most vodafone users ?
I claimed Vodafone had told me they were due to upgrade in m area when I took out my contract but a year later hadn't. I complained again and a third time. I said I wanted them to cancel my contract with no charge as I felt they had lied to me twice and they did, 9 months early! Now with 3 and never not had HSDPA anywhere...! Ditch Voda, they WILL cancel contracts if you have complained in the past & they've not acted on your issue.
Sent from my Transformer TF101 using XDA
I left vodafone 3 years ago because of ****ty signals, you should think about doing the same. good luck in your quest......
I'm on Vodafone and have no issues with my Sensation or my Galaxy Nexus in built up areas. OK, it can be flakey in patches but not enough to bother me really
im an aussie user, and have JUST cancelled with vodafone because of of their reception. seems their issues are around abroad.. and they've bought out 3 over here, so they now use the same towers
was only 3 months into my contract, but service was appalling. now i have to give my htc sensation back and move to another carrier which offers the SGS2 i would rather the sensation over the SGS2 anyday.. but i just CAN'T live with voda.
We suffer in the states as well
HTC Sensation Virtuous 4.0 ICS goodness.
If you think Vodafone signal is bad in the North West you should try Orange
I have a sensation on Orange and I struggle to get a 3G signal anywhere but my house yet my TYTN2 on Voda gets data no problem
vodafone coverage is excellent in my house and my area, I have 2 vodafone lines, One with the Sensation another with the Galaxy S
the Galaxy S is full bars all the time (2g) even in my house,, 3g signal is not so good.
But with the sensation im struggling to even get a semi decent 2g signal anywhere not just my house.
This is my 2nd sensation so i know the handset is NOT faulty. I posted on vodafone forums that i can use any other sim and get excellent 2g and pretty decent 3g..
The sensation just doesnt work with vodafone (for me and many others) Which tells me that this is to do with vodafones signal - it must be on a different frequency or something
The case is building so they cannot ignore us !
Its a shame because i really like vodafone, The CS is great (others will disagree) The network is strong (on any other phone) They never hassle me when my bill is late (all the time) Ive been with them for a long time i would like to continue to use them...
And finally i like the sensation, I chose it over the SGS2 and i do not regret it.... But i feel like the only way to get this sorted is to swap for the SGS2 or leave them all together for another carrier.
And finally finally. I live 1/2 a mile from the nearest tower... Ive walked by it many times with my dog....

[Q] Has anyone else had problems with T-Mobile's data service when in Chicago Loop?

I have had T-Mobile for about 2 years now. 5 months ago I upgraded my service from prepaid and got the Samsung Galaxy S3. I have been having problems with my phone's data signal for the past several months. My phone will say that I have a very good signal and even say that data is being transferred but I can't get webpages to load or connect to email. While this has been frustrating enough for about the past month or so, my phone has now been having problems receiving texts and calls sometimes as well. Has anyone else had a problem like this? I know T-Mobile only has a few towers and they're in the process of upgrading them but this is ridiculous. Speaking to T-Mobile hasn't accomplished anything besides them saying they don't understand why I have problems are their systems show everything is fine with the cell towers and such. Is there anything that can be done about this? Or am I just stuck with not being able to use my phone downtown until T-Mobile either builds more cell towers or my when my contract expires in 1 1/2 years and I can take my number elsewhere? According to T-Mobile only a few people have experienced problems like me, I was just wondering how widespread it is since several of my friends who have T-Mobile have had the same problem as well.

Thinking of leaving sprint, would like some opinions.

I have been with sprint for 8 years now. Just got the M8 for the new spark network that according to sprints coverage map, I was fully covered in. We'll, that's not the case. Been having a lot of problems, mainly if I drop to 3g, I actually have no data and no phone calls and can't send texts. Apparently this is a mass problem that could be a while to fix. I still have ten days to return it and reverse my contract. I would like to know from those of you on Verizon, how the service and speeds generally are. Sprint is so bad that if I'm somewhere I don't know where I'm at and try to pull up a route on maps, it will fail to pull anything up, or search for a route until it says no connection, even with 4 bars. It's hard for me to leave since I've been with them for 8 years, but I'm really getting tired of it. Also I would like some opinions on if I should get the phone through Verizon itself or best buy. Reason I ask is when I bought my original HTC one I went through 3 of them, all for different hardware issues. Each time it was a hassle. Had to go to different stores, call sprint, one store even said I was lying about my LTE not working on the phone and that I don't have LTE in my area, even tho the previous one got LTE.
Varekai said:
I have been with sprint for 8 years now. Just got the M8 for the new spark network that according to sprints coverage map, I was fully covered in. We'll, that's not the case. Been having a lot of problems, mainly if I drop to 3g, I actually have no data and no phone calls and can't send texts. Apparently this is a mass problem that could be a while to fix. I still have ten days to return it and reverse my contract. I would like to know from those of you on Verizon, how the service and speeds generally are. Sprint is so bad that if I'm somewhere I don't know where I'm at and try to pull up a route on maps, it will fail to pull anything up, or search for a route until it says no connection, even with 4 bars. It's hard for me to leave since I've been with them for 8 years, but I'm really getting tired of it. Also I would like some opinions on if I should get the phone through Verizon itself or best buy. Reason I ask is when I bought my original HTC one I went through 3 of them, all for different hardware issues. Each time it was a hassle. Had to go to different stores, call sprint, one store even said I was lying about my LTE not working on the phone and that I don't have LTE in my area, even tho the previous one got LTE.
Click to expand...
Click to collapse
Where are you located?
Spring hill, FL
download open signal or sensorly from the market it should give you a idea of the coverage Verizon or hell even sprint offers in your area before you decide
I was in your exact position a week ago. I had been with Sprint for 12 years and it almost felt like cheating on my wife going into a Verizon store. I am in Austin, TX which has been one of the first markets to get network upgrades. When I first got the EVO LTE it was about 6 months before I saw my first LTE signal and it was at work. The speeds were GREAT....for a few months. Once everyone got an LTE capable phone it was all downhill and speeds went to crap. Anytime I traveled I had the same problem with getting maps to work, like you described. I had to pull into a Starbucks or McDonald's to get WiFi to figure out where I was going. I finally had it last weekend when both my wife (iPhone) and I couldn't get any data to find the nearest oil change place while sitting at an intersection of two major highways on a Sunday morning. We could have hoped for better service with the Spark network but it just seemed liked deja vu all over again.
I went into Verizon store that had the phone I wanted (M8) and they would give my wife $210 on her iPhone 4s trade in along with $100 per line activation. I switched over and even though its only been a week I am amazed. I am getting LTE on Verizon where I couldn't even get 3g on sprint. And the LTE speeds are about 3-5 times better than I got on Sprint. I don't have unlimited data anymore but having an unlimited amount of something that never works is worthless. I'm paying the same amount for a 4 GB plan now BUT IT WORKS! Based in the performance I've seen the past week I just feel stupid for not doing this sooner. All my favorite apps that require data just start working immediately (e.g. steaming music or video). I mistakenly thought there was only a subtle difference between carriers but I was wrong. Just check out rootmetrics.com (HUGE help). You won't be sorry you changed.
TLDR: Sprint sucks. Change carriers. Don't look back. M8 rocks.
Sent from my HTC6525LVW using xda premium
I think we all know by now what carriers can deliver. If anyone is traveling in mostly rural areas Verizon or AT&T is your best option. For overall coverage Verizon wins hands down, but you pay more for it. I live in the city of Atlanta and every carriers has great coverage in the heart of the city. Which makes me want to switch T-Mobile because I would save about $40, but whenever I take a road trip I'm reminded why I pay for Verizon and deal with locked bootloaders, and of course my unlimited data. While I love Verizon, I also love flashing ROMS. Verizon doesn't help us at all in that regard and it's something to consider IMO. Most people don't know you get university discounts on carriers and it's usually 15%, which has me looking at AT&T also knowing I'd be giving up unlimited. [emoji30]
Sent from my HTC6525LVW using Tapatalk
I was in the same boat you are. I am in Western NY and had Sprint for almost 12 years and was relatively happy with the service *for the price* until 4G/LTE was being rolled out by all of the carriers and they left Sprint in the dust (in my area). I've had THREE 4G capable phones in the last 5 years (Evo, Evo 3D, Evo 4G LTE) and didn't see any 4G service in my area until late last year. Just last week I started getting a 4G signal at my house - one bar and DL speeds were around 1 Mbps. Furthermore, I was paying the monthly $10 fee for the 'smartphone experience' and never saw any real ROI.
I went to Verizon yesterday and picked up an M8 on the $60/1GB plan. For me, 1GB is just fine as i'm on WiFi 80% of the time and i'm good at monitoring my data usage. Service-wise I get a full signal at my house and 30Mbps DL speeds. I'm not looking back.
Thanks for the replies. I downloaded the apps and will check them out. Bootloader being locked down was mentioned, does this mean you can't unlock it with HTC Dec unlock to s-off and root? I don't know if I can live without rooting. Also does Verizon give a hard time about exchanging a rooted device? I know people at sprint store have always given me a hard time with it.
Well according to those two apps, sprint actually has better 4g from where I live to where I work.
I was with Sprint for 10 years. I live in Naples Florida. About 2 years ago the big news was all the 4G LTE towers that were going up. When they lit ours up, it was spotty at best. My service was always terrible with Sprint. I had the EVO 4G lte when the service went live, but it wouldn't hold a 4g signal. I was due for an upgrade when the M7 came out, so I got one. Same crap. When Verizon came out with the M7, I decided to give Verizon a try. I think I had the phone for about 10 minutes when I decided to cancel my contract with Sprint and go with Verizon. To this day I still cant get over how much better the service, especially the data is. What good is unlimited data if it hardly works?
I also left Sprint for similar reason. It has all been hope and not much to show in the end. I live is the greater Los Angeles area. When I first switch to Sprint was because their family plans were actually priced well and the discount I was getting made my 2-line family plan with unlimited everything for $110 a month, compare to other carriers.
As to.e went by and policies have changed, being that their data plans are $30, I now only get discount on the data (Verizon does the same). I was barely getting a $3 discount.
Their 4G WiMax was good but spotty. Their 4G LTE now was also ok but spotty. And I really didn't want to hope that their spark will be any better in terms of coverage.
My company gives me a Verizon Android base phone. In which it has work so damn great and that's what it made me switch to Verizon now on my personal line.
Sprint 2 lines - employee discount = $155 a month
Verizon 2 lines - employee discount = $147
I do get 22% discount because of my employer.
Sent from my HTC6525LVW using Tapatalk
I've had Sprint for the past 10 years & finally gave them the boot. Well almost, I'm still stuck with them for another week or so since I'm waiting for my M8 to come in. I went thru best buy and they had to order the phone. My wife & kids are on Verizon now and absolutely love it. On Sprint, we have to use an airave just to make calls in the house. On Verizon, they have full bars on 4g lte. Without the airave, I'm lucky to to have 1 bar. It's the same at my work. In fact, I'm better off setting my phone to roam. I get Verizon 3g because of the PRL I use. On Sprints network, maybe a bar. I've complained numerous times to Sprint, and they don't really care. All they kept saying was that lte is right around the corner. They've been saying that for a few years now. If I'm going to spend this kind of money for 4 smartphones I'd like to be able to use them to their fullest.
I loved Sprint when I first had my original EVO. But the WiMax was virtually nonexistent, and when I bought my first LTE phone it was nonexistent for a year but I still had to pay for it. That was the first major strike, and as of the last year with them the LTE coverage was terrible, and due to that and their crappy 3G I couldn't even stream music the whole way home from work, it would drop out. Sooo, me and the wife decided it was time to go. Contracts up this year, and when the M8 was announced we got new phones that day. I'll never look back. LTE all the time with like two exceptions, and I get about 25 Mbs in downtown St Louis. Plus, we paid about $200-210 per month on Sprint and now we pay about $160-170 on Verizon. Well worth it.
Maps rarely tell the store. Why don't you purchase a new verizon line and try it. Don't port your number just yet. All carriers have a 14 day return policy and a 3 day zero cost guarantee. If you cancel within 3 days you pay nothing, between 3 and 14 you only pay for the partial month service and activation fee. If you go through a 3rd party like Best Buy Mobile, there are no restocking fees either.
This way you can see for yourself how it works. If you decided to keep the carrier, call them up and have them port your old number over the top of the new temporary number.
I'm at Ocala Fl, had Sprint for ten yrs no matter how much I tried to ignore the network,it's just too slow. Any emergency I need like us I g Google maps quick, it just took for ever. I've been in Verizon 3 yrs and love it, I hate that they are more strict with rooting and unlocking but their 4g???? Solid every where I go. I have the Dish Network app that I can watch cable anywhere I go and because of 4G, the quality it's awesome
Sent from my HTC6525LVW using Tapatalk
I left sprint also, their LTE speeds where great at first, now the suck.
From West palm beach, Florida
Varekai said:
I have been with sprint for 8 years now. Just got the M8 for the new spark network that according to sprints coverage map, I was fully covered in. We'll, that's not the case. Been having a lot of problems, mainly if I drop to 3g, I actually have no data and no phone calls and can't send texts. Apparently this is a mass problem that could be a while to fix. I still have ten days to return it and reverse my contract. I would like to know from those of you on Verizon, how the service and speeds generally are. Sprint is so bad that if I'm somewhere I don't know where I'm at and try to pull up a route on maps, it will fail to pull anything up, or search for a route until it says no connection, even with 4 bars. It's hard for me to leave since I've been with them for 8 years, but I'm really getting tired of it. Also I would like some opinions on if I should get the phone through Verizon itself or best buy. Reason I ask is when I bought my original HTC one I went through 3 of them, all for different hardware issues. Each time it was a hassle. Had to go to different stores, call sprint, one store even said I was lying about my LTE not working on the phone and that I don't have LTE in my area, even tho the previous one got LTE.
Click to expand...
Click to collapse
I had the exact same problems as you with my Sprint HTC One M7 and switched to Verizon late last year. It's been a WORLD of difference. I too was sick and tired of hearing Sprint talking about launching 14 different 4G networks and getting charged for them only to never receive the service. Verizon's coverage is so much better, I don't drop any calls anymore and my connection is actually usable. Even when I only have a bar or two of service I can still access the data network which I sometimes couldn't do when I had 4 bars on Sprint. It was also a bit cheaper for me to switch as I had two unlimited my way plans on Sprint costing around $180 a month whereas with Verizon I can have two lines with 4G of data (more than enough considering I was used to always connecting to WiFi because Sprint's network was so bad) for $150/mo.
Seriously, make the switch. Sprint is awful.
P.S. I paid TWO large ETFs to get away from Sprint. That's how bad I wanted to get away from them.
The 3 different times I tried Sprint, in 3 different parts of the country, it was so slow I couldn't stand it.
Both AT&T and Verizon are light years ahead of Sprint, based on my experiences.
LPChris said:
I had the exact same problems as you with my Sprint HTC One M7 and switched to Verizon late last year. It's been a WORLD of difference. I too was sick and tired of hearing Sprint talking about launching 14 different 4G networks and getting charged for them only to never receive the service. Verizon's coverage is so much better, I don't drop any calls anymore and my connection is actually usable. Even when I only have a bar or two of service I can still access the data network which I sometimes couldn't do when I had 4 bars on Sprint. It was also a bit cheaper for me to switch as I had two unlimited my way plans on Sprint costing around $180 a month whereas with Verizon I can have two lines with 4G of data (more than enough considering I was used to always connecting to WiFi because Sprint's network was so bad) for $150/mo.
Seriously, make the switch. Sprint is awful.
P.S. I paid TWO large ETFs to get away from Sprint. That's how bad I wanted to get away from them.
Click to expand...
Click to collapse
I did this morning. Went from .03mb to 223mb on speed test at work. Unfortunately I'm having a problem with the phone locking up. Twice I hit the power button abd screen wouldn't turn on I had to hold power ablnd vol buttons to reboot
Oops, double post

USA owners. T-mobile or AT&T or other options. Ease of connection

Hey guys. In the US here unless something changes I'm ordering a OPO from the store Friday. I'll pay for the fastest shipping as I will be leaving Boost/Sprints horrible service to either at&t or T-Mobile. I'm just checking to ensure either of these two carriers have no problem hooking up the OPO. I'm a DIYer and rather do my own hookup myself online. Like a year or so ago with Verizon. Where I didn't have to talk to a single human. Everything was done on the pc and a few reboots later everything was a go.
Any experience you guys have had let me know.
att....pop in sim and go...
I would say stick with AT&T, OPO doesn't have all the bands supported for T-mobile so I have CONSTANT signal drops. I have tried various modems and have gotten the same issue. Mind you with my Nexus 6 I have LTE full bars everywhere. So I know it's not T-mobile it's the device itself.

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