Database Info

Raphael Issues List:

Right, I can't see an Issues list for this device yet so I'll start one:
1. A couple of times now, I've left my phone to charge overnight and woke up to an unresponsive device. Power button does nothing, screen is off and only way to get it device back up and running is to poke the soft-reset button OR remove and reinsert the battery.
2. Unresponsive buttons: every now and then the "right" button of the D-Pad does nothing, then suddenly it will start working again, same with the "Back" button though much more infrequent/noticable than the D-Pad issue I've experienced.

I did not expierence the first problem with the charging issue.
To close and app you can use the (arrow pointing left) key but sometimes i have to push it like 3 or 4 times before it respond.
Same with the touchscreen but i fixed that by increasing the touchpad sensitivity with a regedit.

My device has reset a few times while I been reading email or texts.
John

Guys. The whole phone besides the keyboard is touch sensitive. So the whole front keys and touchscreen. Increase sensitivity and it should work fine.

Kraize92 said:
Guys. The whole phone besides the keyboard is touch sensitive. So the whole front keys and touchscreen. Increase sensitivity and it should work fine.
Click to expand...
Click to collapse
Erm, I'm sorry but that's not right is it. The D-Pad, Send, End, Home and Back buttons are actual buttons as opposed to touch sensitive.
The zoom wheel is obviously a "touch" area too. The issue I am descriping seems to suggest that the switches might be a bit flakey rather than anything else.

no he is right all the buttons are PRESSURE (he said touch) sensitive..when they unvieled the diamond the ceo of htc demonstrated that the keys are pressure sensitie and even the cameria button can SENSE when your finger is approaching to ready the zoom ..here is the youtube vid
http://www.youtube.com/watch?v=YTd3SUPSJsMit

pazookie said:
no he is right all the buttons are PRESSURE (he said touch) sensitive..when they unvieled the diamond the ceo of htc demonstrated that the keys are pressure sensitie and even the cameria button can SENSE when your finger is approaching to ready the zoom ..here is the youtube vid
http://www.youtube.com/watch?v=YTd3SUPSJsMit
Click to expand...
Click to collapse
Sorry my bad. WM phones used to be called touch sensitve but in reality they're pressure sensitive. The only touch sensitive phones out currently are the iPhones and the Omni I would say.
Syphon Filter said:
Erm, I'm sorry but that's not right is it. The D-Pad, Send, End, Home and Back buttons are actual buttons as opposed to touch sensitive.
The zoom wheel is obviously a "touch" area too. The issue I am descriping seems to suggest that the switches might be a bit flakey rather than anything else.
Click to expand...
Click to collapse
If the were actual buttons they would be capable of being pushed in which it's not possible to do

Issues:
HTC task man doesnt work properly.
Poor reception
Too many startup apps/services put on by htc to provide touch interface (which i hate)
why on eart you use operaloder on phones stratup just to get 2-3 more seconds fast load time for opera.
i think htc just over done this touch crap.
could anoyone access setupfiles on rom so i can use plain wm6.1

Kraize92 said:
If the were actual buttons they would be capable of being pushed in which it's not possible to do
Click to expand...
Click to collapse
Hang on, you clearly don't own either Touch Pro or a Diamond, the D-Pad, Call, End, Home and Back buttons CAN BE PUSHED IN. They are actual buttons.

Syphon Filter said:
Hang on, you clearly don't own either Touch Pro or a Diamond, the D-Pad, Call, End, Home and Back buttons CAN BE PUSHED IN. They are actual buttons.
Click to expand...
Click to collapse
No. I'm sure of it. I have demoed both a touch pro and a diamond. I meant that they CANNOT be pushed in as you can on the kaiser. I know this for a fact and on every video you will see that it is mentioned as a pressure sensitive all around except for the keyboard. I'm sure of that. They are not real buttons. I guess you could push it in if it's just a piece of glass and paper underneath the actual pressure sensitive touchpad, but it wouldn't make it real buttons. I know what I'm talking about Unless HTC suddenly decided to make them real buttons which would kill their profits so I'm assuming that they wouldn't do that either. I demoed it about 2-3 weeks ago.

Syphon Filter said:
Right, I can't see an Issues list for this device yet so I'll start one:
1. A couple of times now, I've left my phone to charge overnight and woke up to an unresponsive device. Power button does nothing, screen is off and only way to get it device back up and running is to poke the soft-reset button OR remove and reinsert the battery.
2. Unresponsive buttons: every now and then the "right" button of the D-Pad does nothing, then suddenly it will start working again, same with the "Back" button though much more infrequent/noticable than the D-Pad issue I've experienced.
Click to expand...
Click to collapse
1 - Not had that problem - hopefully that'll go after your next hard reset or ROM update - these damn things always have, and always will behave differently for different people, it seems!
2 - My Back button missed my press once or twice, but I think it's more of a hardware issue than a software issue though (or possibly user error!). I'll tell you now though, hitting the "Right" button on my Diamond was next to impossible. It was extremely stiff, and would eventually register as a press on the "Hang Up" button. Drove me absolutely mental! But I think I was the only Diamond user who had that problem, and my Raphael is fine.

having got one in my hand - they are tactile push bottons - i.e you push them until it clicks before an action happens.

ardsar said:
having got one in my hand - they are tactile push bottons - i.e you push them until it clicks before an action happens.
Click to expand...
Click to collapse
Then I must be crazy. Since all I have to do is touch the button and a action happens. But my pressure threshold is very high.

Kraize92 said:
No. I'm sure of it. I have demoed both a touch pro and a diamond. I meant that they CANNOT be pushed in as you can on the kaiser. I know this for a fact and on every video you will see that it is mentioned as a pressure sensitive all around except for the keyboard. I'm sure of that. They are not real buttons. I guess you could push it in if it's just a piece of glass and paper underneath the actual pressure sensitive touchpad, but it wouldn't make it real buttons. I know what I'm talking about Unless HTC suddenly decided to make them real buttons which would kill their profits so I'm assuming that they wouldn't do that either. I demoed it about 2-3 weeks ago.
Click to expand...
Click to collapse
I'm not going to get into an argument over this but the 9 buttons (Home, Back, Call, End, Up, Down, Left, Right and the centre of the D-Pad) on the face of the Diamond and the Touch Pro are buttons which have a tactile feedback, a press will not register until you "feel" the button pressed. The only thing in that area that is a "touch sensitive" thing is the zoom wheel.
Just because the area looks flush does not mean they are not buttons. There's a single piece of material that covers that area but I can assure you there are individual switches under there that provide a tactile feedback. You HAVE to feel that feedback for the button to do anything, simply touching it will have no effect unless you are using the zoom wheel functionality.
If you believe anything else you are wrong.

Kraize92 said:
Then I must be crazy. Since all I have to do is touch the button and a action happens. But my pressure threshold is very high.
Click to expand...
Click to collapse
1. What do you mean "my pressure threshold is very high"? Are you talking about the registry settings?
2. I thought you didnt have a Touch Pro or Diamond?

I said I didn't own one. Doesn't mean I don't have one in hand right now I have family members and friends that work for HTC america and AT&T.
Yeah. Registry settings/Advance Config for diamond

Kraize92 said:
I said I didn't own one. Doesn't mean I don't have one in hand right now I have family members and friends that work for HTC america and AT&T.
Yeah. Registry settings/Advance Config for diamond
Click to expand...
Click to collapse
Yes. Ok.
Anyway, so you're saying that device you have in your hand right now has no tactile feedback on the front face buttons?
If have insiders at HTC why did you ask for donations so you could get a Touch Pro in the other thread?

Syphon Filter said:
Yes. Ok.
Anyway, so you're saying that device you have in your hand right now has no tactile feedback on the front face buttons?
Click to expand...
Click to collapse
EDIT: Okay. Maybe I'm mistaken. It's only the d-pad that's pressure sensitive. The buttons are tactile even though they feel as if they are pressure sensitive because I don't push into it like I did with the front face buttons on my kaiser.

ah, you've seen the light. The button DOES push in but the panel is one solid "sheet" that covers all the buttons.
The "wheel" is the only touch sensitive bit. The 5 navigation functions of the d-pad (up down left right select) are all tactile buttons that work off little switches.

Syphon Filter said:
ah, you've seen the light. The button DOES push in but the panel is one solid "sheet" that covers all the buttons.
Click to expand...
Click to collapse
Actually. I should show you the light I'm right.
[Link]
Click number 3 and read this caption: "Swipe your finger across the screen to scroll through contracts, zoom, and pan web pages, browse your music library, and more, or press the touch-sensitive buttons to navigate and control your phone."
So concluding to that original fact that I was indeed right

Fuze: adjust 4-way rocker sensitivity (going "back" constantly)?

New Fuze user and new user to WM in general. I like the device, but it's been a bit overwhelming trying to get things together and tweaking it.
My biggest gripe right now is the sensitivity of the 4 way directional pad. Up and down work pretty well, but left and right are tricky to hit and I usually wind up going home, canceling, or going back. It's quite frustrating and I'd much rather use the directional pad than peck on the touchscreen in many situations.
I'm a bit befuddled: is navigation via the directional pad touch sensitive or is it a physical button? Is there anyway to adjust the sensitivities or sensor zones/regions so as not to accidentally hit one of other hardware buttons?
Thanks.

Got the same issue. The up / down navigation works fine, but left and right is just horrible. It would almost be better if you could use the touch sensitive part, rather than having to press the buttons fully down.

yup its a problem on all i think

lbhocky19 said:
yup its a problem on all i think
Click to expand...
Click to collapse
Wow, how did this get pass R&D and QA? The lack of responsive and accurate left/right keys is abysmal (makes me unable to use Calendar). I sure hope there will be some remedy ....

Yeah, I agree, the d-pad is sorely lacking. It seems to be getting a little easier as I get accustomed to it, but the d-pad from my 8525 was much better.

I agree 100%. And like vexingv said, this is particularly annoying in the calendar application. The D pad on my 8525 was far easier to use.

And all this time i thought i just kept messing up. I have the same problem also.

calendar is where the problem really does shine

This is the WORST part about this new phone redesign. It's almost as if MARKETING came up with this idea than actual engineers.
I wonder if we can just cut the surface so we get the d-pad left-right back and so it's not shared with other buttons.
Thanks a lot HTC! You now have THREE buttons that do the same thing instead of 2 last time on the Kaiser:
Home goes back to Home
Back (formerly OK), goes back to home anyways
Hangup goes back to Home anyways already!
So hitting left or right you have 66% of it going straight back to HOME.
Then, you take away the scroll-wheel capability and replace it with rocker buttons for volume that only do that and nothing else.
Genius by HTC.

NuShrike said:
This is the WORST part about this new phone redesign. It's almost as if MARKETING came up with this idea than actual engineers.
I wonder if we can just cut the surface so we get the d-pad left-right back and so it's not shared with other buttons.
Thanks a lot HTC! You now have THREE buttons that do the same thing instead of 2 last time on the Kaiser:
Home goes back to Home
Back (formerly OK), goes back to home anyways
Hangup goes back to Home anyways already!
So hitting left or right you have 66% of it going straight back to HOME.
Then, you take away the scroll-wheel capability and replace it with rocker buttons for volume that only do that and nothing else.
Genius by HTC.
Click to expand...
Click to collapse
Well, the scroll wheel does work, but its ability is to zoom/decrease the text size, which for most intents and purposes is a waste.
For clarification, is the directional rocker currently touch-sensitive or is there a physical button that is being depressed (albeit poorly).
If this keeps up, how about mapping some of the other 4 hardware buttons to provide some L/R functionality?

Okay guys. Here is the weird crazy part. I had the same problem, I just flashed the original stock att rom back (Well, tried to freeze in the middle to return ) but I had the att rom on it, I tried to re-install via the microSD card, and after it went through all the customization, I was so suprised that the left and right were working, it blew me away. I was like, "wdf? Is this the same phone." I have no idea what happened, but they seem more responsive. No tricks. At first I thought it was just me, but I started to use it more and more and it was working much better than before. No idea what fixed it, but I'm a happy camper

Here's some pictures of a guy who dropped it. http://forum.xda-developers.com/showpost.php?p=2904011&postcount=1
Looks like distinct buttons. We just need to keep the face plate from sharing the presses.

Stock rom here... Moving 'left' seems to work okay but 'right' either hits Call End or Back. And here I thought I was doing something wrong.

NuShrike said:
Here's some pictures of a guy who dropped it. http://forum.xda-developers.com/showpost.php?p=2904011&postcount=1
Looks like distinct buttons. We just need to keep the face plate from sharing the presses.
Click to expand...
Click to collapse
Seriously! Whose idea was it to make all those buttons into 1 face plate! stupid idiot designer. At least they could've separated the d-pad somehow, maybe a very precise circle.

Yeah with the new excitement with touch interfaces, HTC seemed to have left their minds/brains elsewhere. But judging from the pictures in the linked thread above, it seems like none of the 4 directions have physical buttons.

Count me in on this problem...
For the Calendar I just open the keyboard and use that D-pad on the bottom right.
SOLUTIONS...
I propose someone should create software to do 1 of 2 things:
1) Use the G-sensor to control scrolling. This function would be activated by touching, not pressing/clicking, the center of D-pad. Similar to how you focus the camera. This action would activate the software thus allowing scrolling in all 4 directions by tilting the device.
2) Change the input so we only have to Touch the D-pad (like how we zoom in on pictures/Opera) to move in the desired direction.
So who's up to the challenge of developing some software to make this happen? I will gladly donate $$$ as the D-pad is the ONLY thing I dislike about the Fuze/Touch Pro.

it took me 10 days to realize how to left and right buttons work (sprint).

Hmm...maybe the designers/engineers meant for BOTH hardware buttons on either side to be depressed nearly simultaneously in order to register navigation to either the left or right?
Eg.: Placing the tip of my right thumb parallel with the end the bottom of the phone between the two hardware buttons (farther away from the D-pad than one normally would) such that both buttons depressed, I was able to get much better accuracy navigating to the right. Can get the same response on the left side, but it's not as feasible due to the awkward positioning of the hands/fingers.

I got tired of this problem before so I used G-controller. It works.
[Link]

The buttons are both touch-sensitive and physical buttons. The problem is if your thumb is touching any of the big buttons, it will prefer that over the directional click. Add to that the fact that the area the phone considers to be part of the non-directional buttons is much bigger than what it considers to be the directional buttons and it is a problem.
I wish people would stop following Steve Jobs's design ideas. Fewer buttons does not a better product make.

Is it just me? The "right" D-Pad button is KILLING ME!!

I might honestly have to abandon this phone for just this reason. I am always exiting out of programs cause that damn right press button is so unreliable. And i've read where you should be pressing, but it doesn't help. it is so sporadic as to what actually happens. I need reliability, and this d-pad is so not. Coming from the hermes which had lots of hard buttons i could have lived with a dpad like this (cause it's easier to get back to where u were), but since this hasn't got any buttons i need the dpad that much more to be on point.
Out of 10 presses of the D- "right" button, how many times are you all hitting it correctly?

once i figured out that the you have to press pretty far compared to the up & down, i havn't misclicked at all.
But you are right, its a pretty stupid design and I find myself using the touch screen much more because of it.

Dillsnik said:
I might honestly have to abandon this phone for just this reason. I am always exiting out of programs cause that damn right press button is so unreliable. And i've read where you should be pressing, but it doesn't help. it is so sporadic as to what actually happens. I need reliability, and this d-pad is so not. Coming from the hermes which had lots of hard buttons i could have lived with a dpad like this (cause it's easier to get back to where u were), but since this hasn't got any buttons i need the dpad that much more to be on point.
Out of 10 presses of the D- "right" button, how many times are you all hitting it correctly?
Click to expand...
Click to collapse
You can try using Gscroll. works great as alternative to a d-pad

Correct
I get the same prob.. I haven't got the thickest of thumbs but somehow I keep missing the precise point needed to get this button to function. Just add this to the growing list of flaws.

The area just outside the outer ring immediately beyond the < > keys should allow you to scroll. You don't need to try and scroll using the inner ring circle.
Are you saying its not working this way?

It works this way for me, but it's not reliable enough to hit it 100% of the time. I think HTC dropped the ball on usability here. If you're on the edge of the scroller and press that should be a right, left, up down etc... when there is no clear button it's hard to press...
I'd gladly give up the nice look of the smooth face for some real buttons like my TyTn had.

Someone needs to design a new Dpad for this device!
Rplace the whole bottom panel with something better. Ie- a real Dpad and real buttons.
The Palm Treos have really nice Dpads. And for further inspiration, you can just look at any Nintendo device or controller.
How hard would it be ?

Check this out: http://wmpoweruser.com/?p=1698

the_ozyrys said:
Check this out: http://wmpoweruser.com/?p=1698
Click to expand...
Click to collapse
That's what I meant in my post. However, showing it is so much easier like the article you posted. Good find!

I know exactly what you mean. I keep hitting the home button.
So now I just don't use the D-pad at all

My idea of the button configuration for samsung.

I love the fact that samsung continues to use hardware home button but dont like that they still use inflexible capacitive buttons. So whats the solution?
Well my solution is slightly pricier but I doubt it would raise costs too much. Instead of having capacitive buttons at each side of the home button, how about we have 2 tiny OLED screens? This way you could change the position of the buttons from left to right, you will be able to have a dynamic menu key so no need to have it all the time. You could have a dedicated search button if you want or a dedicated task switcher or nothing at all. We know an OLED screen consumes very insignificant power when displaying all black. Basically you will have a hardware home button AND the flexibility of on-screen buttons in one phone.
I would go with a back key on the left and would leave the right screen to dynamically display the menu button whenever needed. Basically everyone could have their own configuration how they see fit. Sounds like a great idea to me seriously but lets see others opinion.
PS: I posted the same topic in the nexus 4 forum but seems like not many people were interested in the discussion.

the hardware buttons always crash in 2 years.
my galaxy s ,s2......

realpg said:
the hardware buttons always crash in 2 years.
my galaxy s ,s2......
Click to expand...
Click to collapse
The power button of a phone with no home button is also likely to crash earlier than for a phone with a home button.
I think 2 years is not a bad period to be honest...iPhone home button has a similar life so it just seems a technical limitation right now.
Sent from my Nexus S using xda app-developers app

It's a neat idea, but I don't think there are enough people who feel the need to customize the buttons for Samsung to bother.

Pretty useless to customize the buttons in my opinion.
I feel that once you get used to the configuration, it is one of the best combinations in phones.

system.img said:
Pretty useless to customize the buttons in my opinion.
I feel that once you get used to the configuration, it is one of the best combinations in phones.
Click to expand...
Click to collapse
I think we can all agree that there should be a dynamic menu button instead of a fixed one cant we? It still happens to me that an app has actions with the menu button and I never knew before because I never pressed the menu button. With a dynamic menu button that problem is gone.
I completely understand why samsung wont give a dedicated task switcher as accidentally pressing it can be quite annoying but really the fixed menu key needs to go.
What about the back button? If its displayed on-screen then it is capable of changing shape to tell you that your next press will exit the app. This is so helpful and only possible on-screen.
And secondly having a flexible button system can be really useful with an evolving OS like android. Who knows google might introduce another navigation button in the mix as all their phones use on-screen configurations.

I think it is a crime to put a hard home button on a top phone made in 2013. It's not 1995 anymore. Samsung insists on hard buttons just to make it easier for people coming from iPhone, which is an emberassment for the Android community.

aydc said:
I think it is a crime to put a hard home button on a top phone made in 2013. It's not 1995 anymore. Samsung insists on hard buttons just to make it easier for people coming from iPhone, which is an emberassment for the Android community.
Click to expand...
Click to collapse
Nope the love hard button.
Sent from my GT-I9300 using xda app-developers app

aydc said:
I think it is a crime to put a hard home button on a top phone made in 2013. It's not 1995 anymore. Samsung insists on hard buttons just to make it easier for people coming from iPhone, which is an emberassment for the Android community.
Click to expand...
Click to collapse
My biggest issue with having just a single screen is that there is just no gap between the actual screen and navigation buttons. If you increase the gap then ofcourse it becomes a massive waste of screen. I believe google should switch to using a separate screen in the next nexus for navigation allowing for a bit of gap between the actual screen and buttons. Efficient use of space be damned there is a balance you gotta keep between that and practical usage.

I love the hard button. When I had the Moto Defy, sometimes my finger would slip and touch the home button (I have big hands). It angered the heck out of me.

[Q] Can the middle button behave like a capacitive button?

Is there any way to set the fingerprint button to behave like a capacitive button? I really just want to dab my finger on it and not have to depress, like the other two keys. I know the scanner registers contact but that click press it's really annoying when I just want the "desktop" etc. I think it would do wonders for the buttons longevity too... This may seem like a minor thing but it would really make the make the whole user interaction thing more standard. Having to big press one of three buttons is odd..

You can get a lot of apps that add "soft buttons" to your screen for things like Home. One that jumps to mind is called Button Savior.
That was my way of saying that, no, I don't think you can use that button without actually "clicking" it.

You could try the app called swype home button, just swype up from the screen just above it and itll take you home.

I completely agree with your desire here OP. Coming from an LG optimus G, I find myself gently tapping the button hoping for home.
As an alternative, I'd recommend the pie launcher app in the play store. No root required unless you want menu button functionality. Makes for a nice, easy to reach one handed set of on screen buttons that are only there when you need them, and you can use it as an app launcher too.

pisanty said:
Is there any way to set the fingerprint button to behave like a capacitive button? I really just want to dab my finger on it and not have to depress, like the other two keys. I know the scanner registers contact but that click press it's really annoying when I just want the "desktop" etc. I think it would do wonders for the buttons longevity too... This may seem like a minor thing but it would really make the make the whole user interaction thing more standard. Having to big press one of three buttons is odd..
Click to expand...
Click to collapse
There has to be a way to do it because of the fingerprint sensor. I'm sure custom kernels soon will have this feature.

Bump any new ideas here?