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Hello all:
(first of all, I apologize for the double post, I erred and replied to a thread in the diamond forum)
I'm having problems getting my remote desktop to work. Been trying to connect since I picked up my Fuze on the 11th.
I have three different computers that I can successfully administer via my desktop. I've tried using 3G to connect, no success. I've tried using Wi-fi to connect, no success. I've used local computer names, IP addresses, properly forwarded ports --
It has to be a setting I'm missing on the phone. Any ideas? TIA
What version of Windows are you trying to connect to? Do you have a Firewall? And have you done the port forwarding on the router?
But the only options you need is Computer: IP Address and the user name and password. Use a Domain if you are connecting to PCs on a domain. Also when I logged in not using 16bit color under options the PC was almost unusable.
My attempts
The things I have tried since my post:
1) attempting to connect to Windows Server 2003 machine, non-local. Used IP address with port, same IPort that works from my desktop. Left username/password blank -- filled them both in -- left the domain name blank -- filled it in. All failed. Get the error message with three possible causes listed. Connected to my home network via wifi, data connection disabled (sometimes causes problems with my internet browsing if they're both enabled)
2) attempted to connect to a local machine, running XP Pro. Again, tried all possible combinations of username/password completeness, no success. Using Wifi
My local router does have a firewall, and the remote router does as well. I can successfully navigate those using my desktop (or laptop, for that matter)
GTO: I appreciate the quick reply...thank you.
3daysaside said:
The things I have tried since my post:
1) attempting to connect to Windows Server 2003 machine, non-local. Used IP address with port, same IPort that works from my desktop. Left username/password blank -- filled them both in -- left the domain name blank -- filled it in. All failed. Get the error message with three possible causes listed. Connected to my home network via wifi, data connection disabled (sometimes causes problems with my internet browsing if they're both enabled)
2) attempted to connect to a local machine, running XP Pro. Again, tried all possible combinations of username/password completeness, no success. Using Wifi
My local router does have a firewall, and the remote router does as well. I can successfully navigate those using my desktop (or laptop, for that matter)
GTO: I appreciate the quick reply...thank you.
Click to expand...
Click to collapse
Okay its been awhile since I used 2k3 sever. Using 2k8 lately but are you trying to use Terminal Server? and if your using 2k3 and you have ISA enabled I know it can be a pain to do port forwarding with it. But let me get this stright. You have no issues using XPs Remote Desktop to log into the server machines Terminal Server/Remote Desktop? Here is an idea. Whatever port your running Terminal Server/Remote Desktop type the IP Address with a : and port. IE 192.168.0.1:3000
Also if you would like you can PM the IP address of one of the Machines and I will try from my phone that I know is working with my machine. I am pretty sure you don't need to end a user name or password and it will bring me up to the login screen or you can make a temp account. On also on the Win2k3 machine I am pretty sure you have to add the option to login with Terminal Server even if its the Administrator account.
I am able to connect to my local XP machine over wifi using the ip addy/no port. Hostname (DNS) connection attempt failed, though. My 2k3 server's power supply died or I would test that for you.
No special router config (port fwd) for my device had been done.
The fact that you can't get to your local box on your local network is where I'd start.
Local Network Issues
Thanks again to you both...
I think that might be the problem -- the local network setup. I can connect via wifi, and browse the web. However, I can't install a network printer using the WinMo app that's included, and I can't seem get to the local PC even when I use the local IP instead of the DNS name. I did check, I'm being issued an IP address by the router (obviously), but still no dice on anything relating to network based traffic.
Is there a way to ping using WinMo? I'd like to be able to use that start.
Cont..
Also, I've noticed that I don't get the same error each time. Depending on which machine I'm trying to connect to, it'll give me an error with either two or three options as to why it's not working. Trying to figure out what that's telling me.
As far as Terminal Services are concerned, when I connect from the desktop, I believe I'm using Remote Desktop there (honestly, I haven't been paying attention -- I just use whatever pops up when I type 'mstsc' from the Run dialog, lol), and I can connect to the 2003 server. However, I can't play with this anymore today, because apparently the server is down, and I won't be able to get to it till Monday.
I think I'm going to go play with the ATT proxy and see if that changes anything. I think mine is still enabled because I read that it might help with the GPS problems...
I have found some freeware app... pocketping 1.6 and microsoft has a network tool offering which I am not sure will work on WM6. I have no exp. with either tool on WM.
Can you get to your http/https router mgmt interface from the device? Check your router's client table? Does your router have any logging capabilities?
Sorry, more questions than answers.
Router
I am able to "dial" into the router from my phone -- it shows the HTCP4600 in the clients table with an IP of 192.168.2.108 ... all good.
My logging on the router was disabled, but now it is enabled. What should I be looking for?
I think i'll try the pocketping...
Now make sure inside of the router then you have all the correct ports forwarded.
It should be port 3999 to 3999 On UDP and TCP and then your PC ip behind the firewall.
Pocketping, JETCET Print 5, and success
Here's the update:
Discovered that by disabling the AT&T proxy on the Fuze, I was finally able to connect to my network printer -- the Fuze doesn't have the drivers for my printer, but that's another thread.
So I was able to make my first IN-Network contact. Installed pocketping 1.6, and it's a very useful tool. I'm able to successfully ping the computers on my network now that the proxy is disabled -- an voila...I can also connect to my laptop on my own network! The main trick was to use the network IP address and not the DNS name.
Thanks to both of you who helped out.
When I go to set up RDP on my laptop, it asks for "Computer" & "User Name". Well I think I found my Computer's name - when you go to System and click the Remote tab, it displays: 'Full Computer Name' - so I *think* I'm set there (right?) My problem is that for "User Name", when click the Start button, at the top it says "Administrator". So when I fired up RDP on my phone and filled out the information, it came back with:
"Cannot connect. Likely reasons are: 1. Specified computer name or IP does not exist 2. A network error occured while establishing a connection"
I will say that I HAVE checked the Firewall Exception box that allows for Remote Access and I have also allowed users to connect via remote access through my System window on the Remote tab. What I HAVEN'T done, however, is anything in the way of port forwarding for 3389. I'm more than familiar with networking and working with routers, so that's not my issue. My issue is, if I'm supposed to forward a port to my IP address, how can I do that when all I can change is the last number:
http://img9.imageshack.us/my.php?image=portip4.jpg
1 - Is my user name being 'Administrator' a problem?
2 - How do I forward the ports, or work with this end of RDP? I've read about the DNS, but don't know exactly how to go about doing it.
I've been in my router before and changed some settings for the Xbox, so I don't think that has to do with DHCP on my local machine here, but correct me if I'm wrong. My question/problem is that this is set to "Automatic Configuration - DHCP"...
http://img232.imageshack.us/my.php?image=configbz4.jpg
...is this a problem? Do I need to change this at all, as in, get in contact with my ISP and go through this setup? Furthermore, if I DO end up having to change this, will it affect anything else on my network? Some people just said they checked the exceptions and logged in without configuring a DNS, so I'm wondering exactly what all I have left to change?
When you try to connect to your computer or laptop from the internet you'll need your public IP address. (not your computer name)
Go yo http://www.whatismyip.com/ on your computer at home.
Second, on your router you have to forward port 3389 to the local ip address from your computer.
Then from outside your home network you start RDP and connect to your public IP address. Your router then will forward that connection to your computer/laptop.
johanromijn said:
When you try to connect to your computer or laptop from the internet you'll need your public IP address. (not your computer name)
Go yo http://www.whatismyip.com/ on your computer at home.
Second, on your router you have to forward port 3389 to the local ip address from your computer.
Then from outside your home network you start RDP and connect to your public IP address. Your router then will forward that connection to your computer/laptop.
Click to expand...
Click to collapse
**EDIT**
Perfect, got it down 100%. Although as a side note.. does anyone know of a way to make the resolution/colors better? It works fine and all, but the picture is just a bit distorted with the colors all off.
I use Remote Administrator and I have found it to be the best! It will also allow you to use your native resloution that is set on the host PC you are connecting to whereas RDP won't and if you are tying to view remote camera's like I do or anything that has a specific resolution required, RDP will fail where Remote Admin will not.
The latest version is v.3.0 and it's only like $30 or even less if I remember correctly. A search of your favorite file dispensing forum may find a test version to try out and if I remember correctly, Radmin lets you use it for 30 days before you have to buy the reg key.
My original version V2.1 was upgradeable to V3.0 for free and works for Vista and allows me to connect to my PC at home which I still have v2.1 on.
It's a great app, real small and FAST!
There's also VNC which is similar to Radmin, but lacks the hidden view only mode... Great for keeping an eye on what the kids are doing on the internet without them knowing you are watching!
Hope this helps...
So i have the HTC HD2 and want to use the remote desktop which is build in the phone. The problem is that i have no clue how to set up my pc.
Im running on windows xp home edition and using a router. I saw a tutorial for setting it up where he basically told me to open a port and it works. After doing that it didnt work and i suspect there are some things not explained in the tutorial... Can anyone help me out on this?
Will not work on XP Home.
Ah i kinda had that feeling, im trying the same thing on my laptop which is windows xp proffesional. But i still cant log in. I also enabled the "allow remote"
Have you activated "Allow remote assistance" or did you activate "Allow connections" ? The latter is the one you need. Also make sure you're in the list of allowed users.
Doing this off the top of my head, I'm using Vista and it's been a while since I've needed to go into those options in XP.
You must have a password set too, so if the computer boots up and goes straight to your desktop without you having to log in, you'll need to set a password.
To access your computer when on the same network (wifi) use the computer's IP address.
Get this by running cmd on the computer and type ipconfig (then hit return).
To access your computer via the internet (over the phone network) use the computer's external IP address.
Get this by going to whatsmyip.org
You'll also need to configure your router to forward TCP port 3389 to the computer's IP address (found via ipconfig as above).
The thing is, with most home broadband connections, your external IP address can change, so get around this problem by using dynamic DNS.
Some routers have a DDNS client built in, with a list of compatible DDNS services. Just go to one of those services' websites and sign up, often it's free. Pick an domain name to register, ie p03p.dyndns.org, and use that to connect rather than your external IP address.
Best to check you can connect via wifi first using the computer's internal IP address.
If that doesn't work, are you running a firewall?
If you don't have a 3rd party one like Symantec/Norton, then check the windows firewall - ensure the Remote Desktop exception is ticked, if it is, then disable the firewall, and also untick the network connections on the advanced tab (even though the windows firewall says it's disabled, don't expect it to know that!).
If you use a 3rd party firewall, then look into how you can add a rule for port 3389 (RDP)
One way to get around the issue of a dynamic IP address on the home PC is to use Himachi2....it's a super-simple way to create a tunnel to your home pc no matter what the ever-changing external IP address is, and they have a winmo client now too. You simply set up the host once on your home PC, and as long as you leave it running it's very easy to create the remote connection just like you're on the local network with the PC....then you just use Remote Desktop that way
I ticked both the allow options just to be sure. What i also did is go on my 2nd laptop which also has windows xp pro on it to try and connect to my 1st laptop which also didnt work.
I think the problem lies in the list of allowed user. When i get into that list i dont see anyone in it. I assume i have to add my 2nd laptop in that list in order to get this to work. I tried to look a bit arround but i dont know how to add someone to that list.
Hello there,
I have tried forwarding Remote desktop port on my router, I allowed connections from all users from control panel, I set the allowed number of connections to MAX. I have allowed remote desktop on all my firewalls. I have tried turning off all my firewalls and antivirus programs. I have tried connected from within my network using my wifi connection, and have tried using my data plan to connect remotely to my home pc. I tried having a password on my windows user account, and tried removing the password. I tried everything possible, computer name, local ip.. etc etc etc.
IT JUST NEVER WORKS. I tried searching for this problem, and found users that have had the same problem, their problem each time was left UNRESOLVED. everyone suggests stuff from the ones I listed above. Others have suggested using different applications for remove connection. but I WISH i can see the microsoft Remote desktop working!!!
I also have tried connecting to my windows 7 ultimate computer and to my windows xp home edition computer... same problem.
I had this working fine on my touch pro,
now Im using HD2 and it never worked for a second, I tried it soon as I got my phone from tmobile, I flashed 100000000000000 million different rooms after, still wouldn't work. I tried all the tweaks, adding a dot or a slash etc etc after the username, NOTHING worked,
Can someone please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Any help is appreciated, and sorry for the long asnwer
What excactly do you want to do? Connect your PC remotely with Android??
or PC to PC?
In any case have you tried the app for Android "Logmein Ignition"?
hey, thanks for your reply.
Im not using android, Im using windows mobile on HD2. I tried different applications, web based and not, they don't work as well as ms remote desktop.
Please don't bite my head off if this repetitive to you. But this is something I posted on a model train site (yeah I play with trains what are you gonna do about it). Give a quick read and make sure your not skipping anything. Copied from post and full read is HERE.
To connect using Remote Desktop, you must have a user account with a password. If you don't yet have a password on your account, create a password by opening Control Panel, and clicking User Accounts. Click your account, click Create a password, and follow the prompts. After you have a password, follow these steps to enable Remote Desktop:
1.Right-click My Computer, and click Properties.
2.On the Remote tab, click the Allow users to connect remotely to this computer check box.
Close window.
Learn IP address of host computer (one with train software). To find this double click on the Network connection icon in the system tray,click the support tab. Or open your router's control panel, find the area that shows you the Attached Devices and copy down the number under IP.
Go to another computer on your network.
Go to Start/All Programs/Accessories/Remote Desktop Connection
In the computer box enter that IP address and click connect and you should know your password and specific user name.
Once you have established a computer to computer connection here are some mobile device instructions.You can use any Wifi enabled pocket pc or pda. Must have Remote Desktop Mobile installed (check programs folder).
Before you can connect using a mobile device Wifi connection must be established. After that find and launch "Remote Desktop Mobile" on your mobile device.
The Desktop Remote Mobile program is very basic. It shows Status : Not Connected and 4 blank boxes. This is what I put in them to get this to work, Careful with those automatic spaces after words!
Computer: The LOCAL ip address of the desktop computer you are trying to access. (Usually 192.168.#.#- the last 2 digits are specific to your computer.) To find this double click on the Network connection icon in the system tray,click the support tab. Or open your router's control panel, find the area that shows you the Attached Devices and copy down the number under IP.
User name: This is the user name on your train host computer that you setup in Winxp of the user you want to access.
Password: This is the password for that same user name. YOU MUST USE A PASSWORD. IF YOU DON'T HAVE ONE, SET ONE UP ON YOUR DESKTOP OR IT WILL NOT CONNECT.
See above.
Domain: Leave it blank
Click Connect.
I hope this will help....
good day.
How can I swear to you so you can believe that Ive done this ten million times over and over and over and over, and every time I'd be very careful not to miss anything.
I like playing with trains too btw haha
Thank you so much for your reply tho
I am not sure if its the right forum to ask this question, but knowing the smart ppl we have here i hope i am wrong!
I just downloaded Remote RDP Enterprise 3.2 and i am trying to setup so i can connect to my home pc. I am using a router model WGT624 netgear router. I tried the port forwarding (had to setup custom PF, because it wouldnt let me add 3389 as a port on the services which offers through the router) as it was suggested but i think i might be doing something wrong because it just wont connect at all.
my PF on my router looks something like this:
# Service Name Start Port End Port Server IP Address
1 RDP 3389 3389 192.168.X.X
And when i goto whatismyip.com i have a different IP address: 67.234.x.x
on the app on my phone which IP address do i connect through?
Anyone use the same app and has a netgear router and knows how to set it up? or any documentation on how to get this thing working and can share it would be extremely helpful, its for my work!
Thanx so much in advance
Hi iknight8. I don't have that app but I'll try and help.
You need to connect to the external IP address (67.234.x.x) when you are on the internet and the internal IP (192.168.X.X) when you are on your internal network.
A good troubleshooting step would be to try connecting to you PC on the internal address when you are connected to your wifi. This should work with any of the port forwarding you have setup so if it doesn't then then you know it is a proble with the setting on the pc itself. Remote desktop has to be enabled in the computer settings and allowed on any firewalls you are using.
i tried connecting both but i get a Socket is not connected message!
if u can use it and let me know of the setting to make it work would be nice
Thanx again
p.s. wen i am on internal wifi network, same as pc and i put that PF ip addess, i get a mesage "no route to host"...
Do you have allowed RDP connection on PC?
I downloaded the app and the first time I tried it on my wifi I got the same error as you, no route to host. The problem was that I didn't enable remote desktop on my PC. Once I set it to allow connections from computers running any version of remote desktop it worked straight away.
This is what I did.
1. In the app, press the menu button and add.
2. I put in the IP address of my pc and port 3389.
3. On my PC I disabled the windows firewall.
4. Also on my PC (I'm using windows 7), I enabled remote desktop by going to start, right click computer, click properties, click remote settings and check the allow connections from computers running any version of resmote desktop radio button.
5. finally I connected my phone to my wifi and tapped on the connection I created in the app. It gave me my logon screen.
If you can get this working hopefully your port forwarding settings are corect and that will work too. Hope this helps.