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Problems adding music to device?

Hi everyone,
Just got my Pro yesterday and generally loving it - with one major problem though.... I can't seem to add music to the device.
If I dump them straight on the memory card then TF3D music tab says "No Music Found", if I sync them over WMP11 to the device then it shows them - but no album art and their durations are all zero seconds. WMP won't play them either. They're just in MP3 format and play fine everywhere else.
Help?

In the TF3d music tab, click on the Library softkey. You should be able to find them in there (under artists, albums, etc). Once you select a song, it will then load into the TF3d music tab. Hope that helps.

Thanks, I can get them to show there but without album art and the duration is zero seconds... WMP Mobile shows an error "access denied" when i try to play them there, if that helps.

I have no problem accessing my mp3s, but I did not use WMP11 to sync them.
I just copied mp3s right onto my microSD card, separated into folders by album (eg: \Music\artist1\album1\song.mp3), with a folder.jpg image for the album art. TF3d/Library recognized the files and the album art with no problem.

Hmmn, tried that, still the same thing. Just hard reset the device and still a no-go. This is beginning to really bug me very badly (like sending the device back kinda bad).

Double post to update:
So, I find that I can add WMA files without a problem. So at least I have a viable work-around for the problem. This doesn't actually help me sort out what the problem regarding mp3s actually is.
I thought it may be something to do with the File Associations, that I broke them somehow by installed Coreplayer, but I'm less sure now that a Hard Reset didn't solve the problem. It still could be, I see others have had similar problems relating to the registry (although their problems always came after installation of a different media player, rather than on the devices stock ROM). Does anyone know where the pertinent registry values are, and what they should be? Or perhaps others have some different solutions?

Double post to update:
So, I find that I can add WMA files without a problem. So at least I have a viable work-around for the problem. This doesn't actually help me sort out what the problem regarding mp3s actually is.
I thought it may be something to do with the File Associations, that I broke them somehow by installed Coreplayer, but I'm less sure now that a Hard Reset didn't solve the problem. It still could be, I see others have had similar problems relating to the registry (although their problems always came after installation of a different media player, rather than on the devices stock ROM). Does anyone know where the pertinent registry values are, and what they should be? Or perhaps others have some different solutions?

Have you tried soft resetting and deleting the file
\Application Data\HTC\AudioManager_Eng\AudioManager_Eng.vol
before switching to the TouchFlo Music tab?
Found I've had to rebuild my library in this way each time new mp3s have been added.
(I assume the mp3 aren't DRM protected - copied a number over myself by mistake which caused a similar problem.)

Probably a silly question,
When i synced my phone with Windows media player 11, all the tracks went across but not the artwork. Having looked in the folders on my pc, i see that the folder has an image, but there is no image file to transfer to the TPro. How do i get the artwork across and does this have to be a manual process.

If the album art is in the folder and named folder.jpg it automatically picks them up ardsar.
Thanks for that Lazy Slug, I'll give it a go.

NZtechfreak said:
If the album art is in the folder and named folder.jpg it automatically picks them up ardsar.
Thanks for that Lazy Slug, I'll give it a go.
Click to expand...
Click to collapse
Fancy seeing you here, and sorry didn't mean to hijack your thread, it's a great forum eh!

im using vista with wmp v. 11 and wmp cannot see my touchpro even if it is connected (via bluetooth). i've got no problems syncing mails, calendars, etc. i just cant seem to sync audio files using wmp.
thanks.

Well, my problem is sorted (kinda). I backed up my mp3's to a different external hardrive, something has happened in that process that means they only work on my PC - my PS3 can no longer stream them, my N82 can't play them, my Touch Pro can't either. I'm still trying to work out how to fix them (although when I have time I'll dig up my old drive and see whether they work from there). So good news: nothing wrong with my PS3, N82, Touch Pro.
Regarding your issue dido-11 - have you set up the Touch Pro to sync in WMP11? Instructions are in the manual for how to, if you haven't already tried.

NZtechfreak: indeed, it's in the manual. sorry, quite excited to use it right away without looking at the manual.
fhsieh: thanks, ill try that method as well.

NZtechfreak said:
Hi everyone,
Just got my Pro yesterday and generally loving it - with one major problem though.... I can't seem to add music to the device.
If I dump them straight on the memory card then TF3D music tab says "No Music Found", if I sync them over WMP11 to the device then it shows them - but no album art and their durations are all zero seconds. WMP won't play them either. They're just in MP3 format and play fine everywhere else.
Help?
Click to expand...
Click to collapse
Did you try to reencode one mp3 in standard 128 (not VBR) and see if is played?

They're all constant bitrate, they work when converted to WMA. I don't think its a problem with encoding though, since they worked fine with everything previously.

NZtechfreak said:
If the album art is in the folder and named folder.jpg it automatically picks them up ardsar.
Thanks for that Lazy Slug, I'll give it a go.
Click to expand...
Click to collapse
I am syncing my music with Windows Media Player 11 - it syncs over fine and the image art is there when playing the music in the windows media player on the fuze, but not present in the cover flow app. Where are these images stored? There are no jpgs in the directories where the MP3s are.

Help me fix pocket player. or suggest alternative player

Ok, so i really would love to fix few problems in pocket player, namely, there are a few of my songs just not playing for some reasons, they are mp3 just like all the others ripped from their discs just like the rest but just wont work, any suggestions?
also, the library seem to have a problem in common with WMP, at least for where i get songs ending up in unkown albums or artist (in wmp i also get multiple albums with the exact same name under the same artis when they really should be one album)even though they are put in the correct album/artist in my computers wmp library.
Please any suggestions what might be wrong? I have put the music on the card several times both by the phones link cable or the memory card plugged directly in to the computer.
Also feel free to suggest any good free media players, mortplayer is good, but i cant seem to find a way to get it to work in landscape mode so... otherwise its great with its changer mode and all...

Leonick said:
Ok, so i really would love to fix few problems in pocket player, namely, there are a few of my songs just not playing for some reasons, they are mp3 just like all the others ripped from their discs just like the rest but just wont work, any suggestions?
also, the library seem to have a problem in common with WMP, at least for where i get songs ending up in unkown albums or artist (in wmp i also get multiple albums with the exact same name under the same artis when they really should be one album)even though they are put in the correct album/artist in my computers wmp library.
Please any suggestions what might be wrong? I have put the music on the card several times both by the phones link cable or the memory card plugged directly in to the computer.
Also feel free to suggest any good free media players, mortplayer is good, but i cant seem to find a way to get it to work in landscape mode so... otherwise its great with its changer mode and all...
Click to expand...
Click to collapse
Hi
I don´t know how to help you to fix your pocket player but I can recommend you S2P it´s fantastic! you can check it here: http://forum.xda-developers.com/showthread.php?t=417511
Good luck,

Yea ive tried s2p, but i just dont like its folder view, i want to see the folders on my memory card too please i have my songs categorized in folders... or the fact i need to swipe left for next album, should be right
so thanks for the suggestion but... just dosnt work that great, yet, i do think it will be the greatest player some day

Leonick said:
Yea ive tried s2p, but i just dont like its folder view, i want to see the folders on my memory card too please i have my songs categorized in folders... or the fact i need to swipe left for next album, should be right
so thanks for the suggestion but... just dosnt work that great, yet, i do think it will be the greatest player some day
Click to expand...
Click to collapse
TCPMP is another option, but will be good to know which ones you already tested so we can help you better

Ive tried,
WMP
MortPlayer
Pocket Player
S2P
this far pocket player is my favourite axept for the stated problems (and it could really use a change mode, switching album when the current ends), though mort is perfectly fine, except for the lack of landscape mode
(as for those few songs that wont play in pocket player, they play in the other players ive tried)

Leonick said:
Ive tried,
WMP
MortPlayer
Pocket Player
S2P
this far pocket player is my favourite axept for the stated problems (and it could really use a change mode, switching album when the current ends), though mort is perfectly fine, except for the lack of landscape mode
Click to expand...
Click to collapse
Well we are advancing
Try one of this ones then:
winampaq
gsplayer
PocketMelody
Core Player
PocketMusic
Simpletunes

Sounds like your problem is with the files, not the players.

TheChampJT said:
Sounds like your problem is with the files, not the players.
Click to expand...
Click to collapse
I think you´re right mate, perhaps the problem is how they are organized...

ok ill try those out, but if its the files that are fault isnt it strange that pocket player is the only player of both mobile and pc ones that wont play it? the others from the same discs play without problems

Can Pocket Player play AAC files?
I'm sure before I did a hard reset on my Xperia I had it playing those files. Maybe I am wrong, but it seemed to play everything from my iTunes library but the protected files, and now it plays only mp3 not m4a.

Alilynx said:
Can Pocket Player play AAC files?
I'm sure before I did a hard reset on my Xperia I had it playing those files. Maybe I am wrong, but it seemed to play everything from my iTunes library but the protected files, and now it plays only mp3 not m4a.
Click to expand...
Click to collapse
Yes it will play AAC files.
As far as not seeing or playing the other files, it could be the encoding/ripping that was done. What program did you use and how did you tag the MP3's? That will have a great impact on the result of Pocketplayer seeing and playing the files.
I personally love Pocket Player and will use nothing less. There are a lot of great apps out there, but PP has everything in it including the kitchen sink.
If you would like to try and re-rip some of your CD's I recommend you use EAC (Exact Audio Copy) with the lame format. You can google EAC and lame's latest download. Then google EAC setup and you will find a few great reads on how to set it up perfectly for what you want, even AAC if you desire.
Just my two cents.

I've had problems with songs not showing in the library or being shown in another album or artist. This was due to missing correct data in the AlbumArtist tag of the files (songs). I just updated these tags for all my songs and the library now displays them correctly. Also, some other files, like small wavs will not be included in the library if you have checked the HIDE SMALL FILES... option.

Alilynx said:
Can Pocket Player play AAC files?
I'm sure before I did a hard reset on my Xperia I had it playing those files. Maybe I am wrong, but it seemed to play everything from my iTunes library but the protected files, and now it plays only mp3 not m4a.
Click to expand...
Click to collapse
Please make sure you make a search for my articles - this question has also been answered in one of them. See http://forum.xda-developers.com/showthread.php?t=350786

dgaud007 said:
I've had problems with songs not showing in the library or being shown in another album or artist. This was due to missing correct data in the AlbumArtist tag of the files (songs). I just updated these tags for all my songs and the library now displays them correctly. Also, some other files, like small wavs will not be included in the library if you have checked the HIDE SMALL FILES... option.
Click to expand...
Click to collapse
btw, I've also devoted an entire article to these q's: http://forum.xda-developers.com/showthread.php?t=415063

My Pocket Player did used to play my m4a files, but since I did a hard reset and have installed the latest version of Pocket Player when I load up an album that is in m4a file format, it wont play. It shows them, but wont play them, exactly as if they were protected files bought from the iTunes Store, which in the case they are not.
I've tried going back to the old version of Pocket Player, but the same problem now happens there.
I've used Missing Sync for Windows Mobile on my Mac to put the files across, and they work fine on Core Player.
It's bad enough that my Xperia wont play protected aac/m4a files without all now not playing... eek...

Upgrading to Pocket Player 4 fixed this problem.

Alilynx said:
Upgrading to Pocket Player 4 fixed this problem.
Click to expand...
Click to collapse
I was going to suggest that very thing. Good to hear you got it resolved.

Playing order in audiomanager ???

Hi all,
i've been trying to search for a solution but was so far unable to find one.
I'm running into the following (albeit minor) problem.
When I copy my music to the HD2 and let the Manila audio manager sort everything out, then the order of the individual tracks in the albums are all off, i can't find any kind of order in there, they are not ordered alphabetically or anything, and worst of all they are definitely not ordered according the album's play order as i would prefer them to be.
All the music I put on the card consist of complete albums i also use in iTunes, where they are all sorted as they should be, so they are also tagged as they should be.
Now, i know that both iTunes as well as audio manager use gracenote to get the info and album-art for the albums, but why does iTunes do the trick correctly and audio manager does not?
What do i need to change in the files to get it right?
I also find that, although album art is in the folder after "syncing" with gracenote, some albums just won't show the album-art?
Where do I go wrong? I simply don't like the thought of having to create playlists for all 12 or so gig's of music i have put on the HD2 to get them to play in the "correct" order as i would like to have it.
Thanks in advance . . . . . . . . . . .
Gert-Jan (Crazy-G) Klijn.

I use Mediamonkey to embed the album art in the mp3 tags. Works flawlessly and the Audio manager recognizes everything without problems.
Also have the lacking sort order issue which really sucks since I predominantly play audiobooks and going out of sequence there is a killer. Right now I'm using Mortplayer as it has the cool feature of having two main folders, one for Music and one for Audiobooks. But it would be much nicer in the sense audiomanager, since it looks better.

This has been an HTC bug for years, but only affects WMA files normally. MP3s should be okay.

Windows Media and Music Tab standard issues.. Detailed

I recently decided to start using my music player on my HD2 due to the newest Cookies HT 1.8 update, and Windows Media and Sense Music player seems to have lots of bugs within the music player and/or missing options and other stuff i cant seem to figure out. I'm just puzzled and thought maybe others are having the same problem
1. I had a ton of music all mislabeled tags and no artwork, so first i tried to use the update on Sense tab to replace the artwork with the generic melody icon. ***That feature NEVER works for me, It doesn't seem to work even on very well labeled music tags. even when i enable WiFi, it doesn't give me artwork. (this is the first issue)
2. Why can I play music from both Windows Media, and Sense Music. its kinda an issue. Sometime I like to go my SD and play a MP3 file, But I'd rather have Sense Music player do all the work, it seems to run much smoother than Windows Media player. How do you relink your mp3's to play to Sense music player when clicking on a Mp3 files from the SD Card??
3. I updated my library using Windows Media, since Sense Music tab seemed to be lacking that feature to update the library altogether. Adding Music, Sense is kinda glitchy and I sometimes just have to soft reset to find a new mp3 just added. Using Windows Media to update your library is a nightmare!! Windows Media took 50++ of my ringtones and placed them into my Music library. then to make it even worst, it added every single sound effect from my phone and all 30 so games with sound effects installed on my SD card. (No one wants to be jamming out, then the music player flips to the next song that just happens to be a Japanese airplane pilot from "Flight Commander" Then another good song. oh back to the Japanese pilot again.) Now i dont know how to untangle this mess. I hate Windows Media. Why wont it just allow me to pick what folder I want to update rather than scan unnecessary files throughout my whole device that i may not want in my library? i get even more angry when of course I can only delete one file at a time from my music library after it just added an unnecessary 200 sound effects; which is now mixed all through my music library list.
___________________________________________________________________________
I am hoping someone here is an expert with the music library and tell me what file to delete to reset the library memory or maybe a way to avoid the media player from adding useless sound effects to my library. perhaps someone that can modify the music player to add features or a program to help modify the music experience.
Thank you

1. I've got this problem too, and I guess it's the lack of sense supporting the ID3v1 or ID3v2 meta data tags. You could use this application to check and edit the data, but -as I said- that's only a guess.
2. No, that's just not possible
3. Open your favorite registry editor, and browse to
Code:
HKEY_LOCAL_MACHINE \ Software \ Microsoft \ MediaPlayer \ Preferences \ FoldersExcludedFromLibrary
set the value to the folders you would like to exclude from indexing, like:
Code:
FoldersExcludedFromLibrary="\Storage Card\My Documents\My Ringtones;\Storage Card\Program Files\Flight Commander;"
Good luck!

I can't thank you enough for the info to exclude folders in my music file. YES!!! I'll give it a try... i'll probably have to hand delete unwanted stuff? or will it disengage once i type in the excluded?
can i get sense music to update, or do i have to use the dual setup from media player to search and update tags? i used media monkey to update my tags, but sense shows outdated info. its kinda strange it's sticking on the old file tags as well

Does this effect both music players????
3. It's not working with this registry value! Does it have to be to an specify folder or can i make it broad?
(I tried this to eliminate a whole mess of sound making programs and games)
FoldersExcludedFromLibrary="\Storage Card\Program Files" meaning everything within program files are excluded.
***so far it doesn't recognize this value at all. it's frustrating if I have to add each independent file within a game, ringtone, garmin, etc... that's a lot of research and coding

aoakes said:
I can't thank you enough for the info to exclude folders in my music file. YES!!! I'll give it a try... i'll probably have to hand delete unwanted stuff? or will it disengage once i type in the excluded?
can i get sense music to update, or do i have to use the dual setup from media player to search and update tags? i used media monkey to update my tags, but sense shows outdated info. its kinda strange it's sticking on the old file tags as well
Click to expand...
Click to collapse
Go to \Application Data\HTC\AudioManager_Eng\ and delete the file AudioManager_Eng.vol that should delete the sense music library, which will be rebuild after a restart of your device. Note that this folder and file may be hidden.
aoakes said:
Does this effect both music players????
3. It's not working with this registry value! Does it have to be to an specify folder or can i make it broad?
Click to expand...
Click to collapse
No, it does only effect the windows media player. Have you done a softreset after applying the registry changes? (Then update lib in media player)

Yes, I've been dozens of soft resets after editing my registry. its kinda an automatic thing since i know it must boot the modded material before it can fix/ correct the issue.
In this case, i don't see why i'm adding entries into the registry to exclude folders; if it has absolutely no impact on Sense Music player. I need Sense MP to not play my game sounds effects if i am randomly playing all songs.
I have found a cab that resets my sense library every time i restart my phone, so it doesn't take up additional boot time, with the added benefit of rebuilding the library. I guess truly, i must create a playlist in order to avoid this issue... i wish for a program like the iphone music player but incorporated like Sense MP.

aoakes said:
In this case, i don't see why i'm adding entries into the registry to exclude folders; if it has absolutely no impact on Sense Music player.
Click to expand...
Click to collapse
As said before the registrykey only affects the windows media player library settings.
I found these keys:
Code:
HKLM\Software\HTC\AudioManager_Eng\Config
device_scan_path, device_scan_path_0, ring_tone_path
Edit as follows:
Set device_scan_path_path and device_scan_path_path_0 to \Storage Card\Music
Haven't tested it, but it should work. The ringtonepath can be used as a single exclusion path

I was curious if you updated your rom? I, too, started paying more attention to my music player after updating co0kies to 1.8. I have read on dozens of threads about the issues on the sense music player and have experienced most of them at one point or another to the point of not wanting to even use it. Anyway, after updating to the new rom the player and audio eng. miraculously became dramatically more stable. It didn't solve everything but certainly cleaned it up alot. Just wondering....

eph533 said:
I was curious if you updated your rom?
Click to expand...
Click to collapse
Look at my signature
i use cht 1.8, but I'm sure that doesn't effect the problems you're facing

yeah, I've updated my Rom a while ago. just updated stock T mobile USA Rom, but i don't think any of this should be an impact because its still sense 2.5 (ver. 2012) within both stock and update.
I think I'll just remove some of the games causing the conflict since i don't even play them. i've cleaned up the music library as good as i could. when i find the cab file, I'll post it on here so others can refresh their library.

Media Player 10 Probs

Hi folks,
I've been trying a couple of ROMs to breathe new life into my old Tornado Noble, but have run into a problem with Media Player 10. Same issue on WM6 Platinum SP1 and Gregory's 6.5.
Some music tracks just will not play. I used the desktop media player to sync them (all mp3) with no issues, i've tried re-coding them to 128Kbps, and copying them over, but the same tracks just give an error. They play fine on all the PPC versions of media player mobile, just not on this smartphone version.
Any ideas?
Thanks for any pointers!
*I re-coded to WMA128k and everything plays, which i'll use as a workaround. But, i'd still like to find out why MP10 has difficulties with some mp3s and not others (same album).

JustSomeGeek said:
Hi folks,
I've been trying a couple of ROMs to breathe new life into my old Tornado Noble, but have run into a problem with Media Player 10. Same issue on WM6 Platinum SP1 and Gregory's 6.5.
Some music tracks just will not play. I used the desktop media player to sync them (all mp3) with no issues, i've tried re-coding them to 128Kbps, and copying them over, but the same tracks just give an error. They play fine on all the PPC versions of media player mobile, just not on this smartphone version.
Any ideas?
Thanks for any pointers!
*I re-coded to WMA128k and everything plays, which i'll use as a workaround. But, i'd still like to find out why MP10 has difficulties with some mp3s and not others (same album).
Click to expand...
Click to collapse
perhaps it is because the source filter for WMP was not loading properly! you try it with this application, maybe it can fix and do too little change in the registry like this -> [HKEY_LOCAL_MACHINE\Software\Microsoft\MediaPlayer\ UIPlugins\{D7D08B8C-E755-4fa9-8E79-139FA379E00E}]
"FriendlyName"="HTC WMP Control Plug-in"
"Description"="HTC WMP Control Plug-in"
"Capabilities"=dword:0 --> change it to = 1
after that soft reset your device....

Thanks for the effort Hakim, but that didn't help. WMP just seems determined not to like mp3s.
Glenn

JustSomeGeek said:
Thanks for the effort Hakim, but that didn't help. WMP just seems determined not to like mp3s.
Glenn
Click to expand...
Click to collapse
Really? then you should try to use the application free MP3/MP4/M4A/AAC/WMA/WAV/M3U/PLS/ASX v0.83 S2P player. It simply lets you browse your music files play &. It is fully integrated with S2U2; & supports A2DP AVRCP &.
go to http://forum.xda-developers.com/showthread.php?t=556885 to get it

Not sure if S2P (Slide to Play) will work on a smartphone without touchscreen. You may wish wish to check out tcpmp as well. Commercial products are also Coreplayer or PocketPlayer.
There may also be something weird with these special MP3 that don't work. Can you find anything in common for those that do not work? Lookup some mp3 checker program with Google. You could also upload a faulty track here (or at mediafire or alike) so we can check that with our devices/ROMs?