Touch Pro LCD quality control? - Touch Pro, Fuze General

What would you do if your Touch Pro LCD looked like this?
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First things first: the LCD is still fully functional, no broken pixels or the "shattered LCD" bug in TF3d. The "distortion" does not appear under all lighting conditions --- it's actually impossible to see in areas with high contrast lighting (ie: lots of bright and dark areas such as daylight or most rooms), but becomes quite visible in flat/even lighting (like a bathroom or narrow hallway).
The distortion shifts in response to relatively heavy pressure, but always returns to the same "shape" as seen in the picture.
I am using the included screen protector, but I have removed it to confirm it is a problem with the LCD and not the protector.
I'm tempted to say that this has happened suddenly, but given that I've been using my TPro in anything but flat/even lighting conditions, I can't say for sure; I only happened to spot it by chance today. And just to be clear, I haven't dropped the unit, gotten it wet, or anything drastic like that. It's an expensive gadget! (And all the more reason something like this bugs me )
For reference, my unit is:
Model RAPH100
S/N HT833K...

Have you been moving between warm and cold environments? I'm wondering if it's condensed moisture inside the cover. I'd keep it somewhere warm and dry overnight, see if it's different.

Lucky me, just had a quick look at my screen & its all good...

that seams something between the lcd and the screen protector

That my friend is a result of high pressure damage. Its actually between the Touch sensitive layer and the LCD screen.
It could have been caused at anytime but is usually a result of carrying in a pocket, tight trousers or sitting down and compressing the phone, especially in a car seat.
It's something that many suffer from on many brands of touch screen phones but never really notice until screen touch sensitivity becomes erratic in certain screen areas.
Difficult one to prove it was from supplier or damaged by user so only way to RMA it (if you want to) is if you have had it less than a week.

graham.hughes said:
Have you been moving between warm and cold environments? I'm wondering if it's condensed moisture inside the cover. I'd keep it somewhere warm and dry overnight, see if it's different.
Click to expand...
Click to collapse
Nope, nothing out of the ordinary. I had thought about condensation too, but nothing seems to indicate that it would be the culprit.
Farsquidge said:
That my friend is a result of high pressure damage. Its actually between the Touch sensitive layer and the LCD screen.
It could have been caused at anytime but is usually a result of carrying in a pocket, tight trousers or sitting down and compressing the phone, especially in a car seat.
It's something that many suffer from on many brands of touch screen phones but never really notice until screen touch sensitivity becomes erratic in certain screen areas.
Difficult one to prove it was from supplier or damaged by user so only way to RMA it (if you want to) is if you have had it less than a week.
Click to expand...
Click to collapse
I guess that's what I'm afraid of, although for the life of me I can't believe I would've put my TPro through high pressure damage. Sure I carry it in my pocket, but we're talking about loose-fitting jeans, and only the front pocket (I would never dream of pitting it in the back pocket).
Sadly I've had it for much longer than a week, so I suppose all I can do is hope that it doesn't get worse.

Farsquidge said:
That my friend is a result of high pressure damage. Its actually between the Touch sensitive layer and the LCD screen.
It could have been caused at anytime but is usually a result of carrying in a pocket, tight trousers or sitting down and compressing the phone, especially in a car seat.
It's something that many suffer from on many brands of touch screen phones but never really notice until screen touch sensitivity becomes erratic in certain screen areas.
Difficult one to prove it was from supplier or damaged by user so only way to RMA it (if you want to) is if you have had it less than a week.
Click to expand...
Click to collapse
Nahh, know the most likely way of getting high pressure damage like that? Pushing too hard on the screen when applying the screen protector, trying to force all of the bubbles out. I've seen people use those little squeegees or a credit card or something, forcing down on the screen so hard and trying to move the bubbles to the outside... Usually it's dust under the screen protector that causes the bubbles, and a user on here gave me a tip to use double sided tape on the back of the screen protector where it's bubbling to remove the dirt/dust. Be careful when applying those, they can be a pain, but force won't help.

By the way, that's a kick ass picture, must be a nice camera or you're quite the photographer. Look closely at the distortion, not to try to make it seem worse but it looks really cool in the pic, I'm surprised you were able to catch that. Now, back to mourning...

Looks like this is happening to people with the Diamond too:
http://forum.xda-developers.com/showthread.php?t=428262

Thundarr The Barbarian said:
Nahh, know the most likely way of getting high pressure damage like that? Pushing too hard on the screen when applying the screen protector, trying to force all of the bubbles out. I've seen people use those little squeegees or a credit card or something, forcing down on the screen so hard and trying to move the bubbles to the outside... Usually it's dust under the screen protector that causes the bubbles, and a user on here gave me a tip to use double sided tape on the back of the screen protector where it's bubbling to remove the dirt/dust. Be careful when applying those, they can be a pain, but force won't help.
Click to expand...
Click to collapse
Good point, although in my case I imagine it would have happened when I first got my TPro and applied the screen protector, and not a whole month later.
Thundarr The Barbarian said:
By the way, that's a kick ass picture, must be a nice camera or you're quite the photographer. Look closely at the distortion, not to try to make it seem worse but it looks really cool in the pic, I'm surprised you were able to catch that. Now, back to mourning...
Click to expand...
Click to collapse
Both, though I wouldn't really call myself a pro photographer. But I do have a bit of an eye for detail, which is why this is bugging me.
Does anyone know specifically which component is causing the abberation? The LCD still seems to work just fine so I imagine it's just the touch-resistive layer, and if that's the case I might consider replacing it myself. I have no problems working with electronics -- the only real concern I have is breaking the VOID sticker. But I'm in no hurry, I'm just trying to see what options there are.

adamdon89 said:
Looks like this is happening to people with the Diamond too:
http://forum.xda-developers.com/showthread.php?t=428262
Click to expand...
Click to collapse
Thanks for the link. It might be good to keep user experiences together since the Diamond and Pro (for all intents and purposes) have the same screen.
Also, correct me if I'm wrong, but aren't the Diamond and Pro HTC's first devices to have flush-mounted displays (instead of recessed)? Is it maybe a problem that HTC just has a design flaw?

This oil patch problem was also seen in the O2 Atom. I returned mine and had a replacement. Many others returned theirs. t is highly likely a manufacturing deffect. The Atom was also a VGA screen May be linked to the technology in small screens. Just return your faulty units.

Dont yas think that is the screen protector. Try to strip it off and have a look at the screen of the HTC itself again

etenx500 said:
Dont yas think that is the screen protector. Try to strip it off and have a look at the screen of the HTC itself again
Click to expand...
Click to collapse
First post ↓
fhsieh said:
I am using the included screen protector, but I have removed it to confirm it is a problem with the LCD and not the protector.
Click to expand...
Click to collapse
victoradjei said:
This oil patch problem was also seen in the O2 Atom. I returned mine and had a replacement. Many others returned theirs. t is highly likely a manufacturing deffect. The Atom was also a VGA screen May be linked to the technology in small screens. Just return your faulty units.
Click to expand...
Click to collapse
Did you return it via your reseller or directly through HTC? I've already had my TPro for well over a week so I can't return it to my reseller without a restocking fee (nevermind paying for international shipping), and I'm dubious as to how HTC America will handle a device imported from UK.

I have same "oil spot" under the touch layer on my Himalaya. I don't knowmhow it appears,but I know,that appears after 1 year apx. Anyway the touchscreen is working without problem. It is just a cosmetic fault. Anyway,try to replace it by your vendor.

You sure it's not a manta ray wallpaper?
Sorry.
My other half had this on the Diamond. We sent it back under warranty and it got lost in the post. Some fool hadn't sent it registered. Thank goodness for insurance policies.

Thundarr The Barbarian said:
Nahh, know the most likely way of getting high pressure damage like that? Pushing too hard on the screen when applying the screen protector, trying to force all of the bubbles out.
Click to expand...
Click to collapse
I agree with the screen protector but don't discount the pocket problem out of hand!
How many cracked screens have you seen from applying a screen protector?
I've seen two screens cracked on different devices from been crushed in peoples pockets!

Well, I think cracks most times are from a hard impact (walking into the corner of a table with the phone in your pocket, or maybe carrying a huge subwoofer for your new home theater system and letting it slide down so the corner hits your thigh right where your phone is)... I've done both of those. But something like we're seeing here is not from a single impact, but from constant pressure for a certain length of time. That's why I discount the pocket theory in my mind, I don't think a single impact could do this, but a constant pressure sure as hell could. Either way, he said it just showed up a month after first use, so I don't know if it could be from the screen protector.

Thundarr The Barbarian said:
Well, I think cracks most times are from a hard impact (walking into the corner of a table with the phone in your pocket, or maybe carrying a huge subwoofer for your new home theater system and letting it slide down so the corner hits your thigh right where your phone is)... I've done both of those. But something like we're seeing here is not from a single impact, but from constant pressure for a certain length of time. That's why I discount the pocket theory in my mind, I don't think a single impact could do this, but a constant pressure sure as hell could. Either way, he said it just showed up a month after first use, so I don't know if it could be from the screen protector.
Click to expand...
Click to collapse
Yeah,
It comes down to the fact that it is a delicate piece of tech and should not be treated as a cigarette packet or similar really..
They need to bring out the 'Tough Book' version for Xtreme users!

Farsquidge said:
Yeah,
It comes down to the fact that it is a delicate piece of tech and should not be treated as a cigarette packet or similar really..
They need to bring out the 'Tough Book' version for Xtreme users!
Click to expand...
Click to collapse
Haha the Samsung Rugby is out for AT&T now, their first military spec phone for impact, moisture, dust, temperature etcetc.

Related

Scratched screens; any experiences with ways to fix?

I have an old Wallaby that has a scratched screen at the right margin; a protector was never used and apparently, someone used the scrollbar a LOT, violently so.
If it was just a little scuff, I'd just apply a protector to keep it from getting scratched any more (the screen is still reasonably responsive), but this time, there's a single "bump" in the middle of the scratch that would still make the sensitivity be off.
There's quite a few products out there promising to rejuvenate scratched screens, and I was wondering if anyone has any tips or user experiences to share;
Does Displex or any other such product live up to its claims? Is it worth it to try to rub-a-dub-dub with an abrasive agent, or does it merely lead to more damage in the end?
Enquiring minds want to know!
Erm, I wouldn't recommend it
Ok
I've never used Displex on my mobile...cos I don't dare. Reason? I used it on my ipod...was so eager, I even used it on the clickwheel. Clickwheel became so cool and shiny...but lost sensitivity. (stop laughing)
So basically, if its a device which uses a touch interface, don't use Displex or any such cleaner (which although they claim are not abrasive basically are, cos they literally work down the plastic like a really weak acid). Of course, if your touch interface isn't imbeded on the actual screen itself but underneath it (hold to light, check for tiny dots...u see dots, its imbedded).
HTH
SS
Holy Bear said:
I have an old Wallaby that has a scratched screen at the right margin; a protector was never used and apparently, someone used the scrollbar a LOT, violently so.
If it was just a little scuff, I'd just apply a protector to keep it from getting scratched any more (the screen is still reasonably responsive), but this time, there's a single "bump" in the middle of the scratch that would still make the sensitivity be off.
There's quite a few products out there promising to rejuvenate scratched screens, and I was wondering if anyone has any tips or user experiences to share;
Does Displex or any other such product live up to its claims? Is it worth it to try to rub-a-dub-dub with an abrasive agent, or does it merely lead to more damage in the end?
Enquiring minds want to know!
Click to expand...
Click to collapse
don't worry the screen is not messed up you just scratched the digitizer thats a thinfilm that sits ontop of the screen that makes it into a touch screen. they are not that much money 20-25 dollars pick up a new one

Brown splotch top left corner

So I recently replaced my headphone jack and speaker recently using parts I ordered from Parts Universe b/c my headphone jack stopped working after I had dropped my Captivate face down on my asphalt driveway...
Anyways, my headphone jack works great now. Only problem... about a day after I had replaced the headphone jack I noticed a dark brownish/orange splotch in the top left corner of my screen that comes down about 1/2" from the top of the screen and then back up to the top of the screen.
Did I mess something up when changing out my parts? I have taken the phone apart before just to see if I could do it, and nothing happened... I never ran into any problems when taking it apart/putting it back together... Has anyone ever seen anything like this before?
I have attached a screenshot of my homescreen with some editing in Paint to show what it looks like. It is transparent, almost like the screen is half-dead in that area.
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Here it is. It also seems to be spreading... was not like this a couple of days ago...
I was going to pass this up because I couldn't tell what was added in Paint and what's wrong, but thought I'd tell you that. How about an unmodified screenshot?
Also did you solder the new connector on with the board in the phone, getting the screen hot in that area?
CuriousTech said:
I was going to pass this up because I couldn't tell what was added in Paint and what's wrong, but thought I'd tell you that. How about an unmodified screenshot?
Also did you solder the new connector on with the board in the phone, getting the screen hot in that area?
Click to expand...
Click to collapse
Well I would post an unmodified screen shot if the defect was shown in it. But it's basically what I drew in, the area outlined in orange is the border of the splotch. It's like if you have a damaged monitor, but take a screenshot of your desktop it won't show that the monitor is damaged, it will only show what the desktop looks like normally.
There was no soldering involved in replacing the headphone jack and front speaker. I just stuck it in there and plugged it into the motherboard. That's why this is so puzzling... Just wanted to know if anyone else has had a similar problem?
Maybe I should try and re-install my defective headphone jack and see if the problem still persists...
I had dropped my Captivate face down on my asphalt driveway
Click to expand...
Click to collapse
Sounds like your problem right there. To me, it sounds like your screen is physically borked (i.e. you need a new screen), but I'm not knowledgeable enough to say that is the case for sure. It might be helpful if you can grab a camera and upload a few pictures, both with the screen on and off, so we can better see what's happening.
jmtheiss said:
Sounds like your problem right there. To me, it sounds like your screen is physically borked (i.e. you need a new screen), but I'm not knowledgeable enough to say that is the case for sure. It might be helpful if you can grab a camera and upload a few pictures, both with the screen on and off, so we can better see what's happening.
Click to expand...
Click to collapse
I will try to take a photo using another camera for sure...
Although I dropped my phone over two months ago and the screen was perfectly fine after (I did have a silicone case on it, so the extra width saved the screen), not a single scratch. This splotch came into existence after I replaced my headphone jack this week.
richuwo11 said:
I will try to take a photo using another camera for sure...
Although I dropped my phone over two months ago and the screen was perfectly fine after (I did have a silicone case on it, so the extra width saved the screen), not a single scratch. This splotch came into existence after I replaced my headphone jack this week.
Click to expand...
Click to collapse
Just another guess - it's possible that the screen separated partially from the gorilla glass covering it. That opening could be causing the brown splotch you're seeing - almost like a bubble in between a screen protector and the screen.
could it possibly be a thumb-print inside the screen? In taking it apart did you ever come in contact with the backside of the screen. The oils from your skin can heat up under there and cause the discoloration.
jmtheiss said:
Just another guess - it's possible that the screen separated partially from the gorilla glass covering it. That opening could be causing the brown splotch you're seeing - almost like a bubble in between a screen protector and the screen.
Click to expand...
Click to collapse
That does sound possible... I will take it apart again tonight and give it a thorough inspection.
It's really not that bad, only b/c it's in the corner, but it does really bother me. It looks terrible on anything with a white background though, like when you browse the internet or some parts of the marketplace.
Thanks for the responses guys. I will report back with my findings.
So I took everything apart last night again, replaced my new headphone jack with the old part and the splotch is still there... so it's not the replacement part I got.
All of the components look good, there's no dust or dirt anywhere, nothing rattles when I shake it... I don't know what could have happened...
I don't think I'm going to be buying a new screen for it, they run about $150 and for that price, I might as well get a new phone.
I'll just have to deal with it.
richuwo11 said:
So I took everything apart last night again, replaced my new headphone jack with the old part and the splotch is still there... so it's not the replacement part I got.
All of the components look good, there's no dust or dirt anywhere, nothing rattles when I shake it... I don't know what could have happened...
I don't think I'm going to be buying a new screen for it, they run about $150 and for that price, I might as well get a new phone.
I'll just have to deal with it.
Click to expand...
Click to collapse
Try to have it replaced for free. It's a knowed phenomenon in electronics of all kind. Your replacement of the headjack might have just exacerbate a existing problem.
Brown spot on screen
silvertag said:
Try to have it replaced for free. It's a knowed phenomenon in electronics of all kind. Your replacement of the headjack might have just exacerbate a existing problem.
Brown spot on screen
Click to expand...
Click to collapse
Hmm... thanks for the info.
I will have to call up Samsung and see what they say. Only problem is that I have the AT&T version of the phone and using it in Canada.
Hopefully Samsung is nice enough to still honour the warranty.
richuwo11 said:
Hmm... thanks for the info.
I will have to call up Samsung and see what they say. Only problem is that I have the AT&T version of the phone and using it in Canada.
Hopefully Samsung is nice enough to still honour the warranty.
Click to expand...
Click to collapse
how did you obtain this captivate? if you are not the original purchaser you do not have a warranty. and also if you are sim unlocked you had to root to do that which voids the warranty so before you send it to sammy relock the sim restrictions and odin one click back to stock
added photos to the OP.
What do you think?
It really looks like layer separation to me. As if the glass is pulling away from the digitizer or something.
I guess it is spreading, since it looks much larger than first described...
Yep layer separation.
joeybear23 said:
It really looks like layer separation to me. As if the glass is pulling away from the digitizer or something.
I guess it is spreading, since it looks much larger than first described...
Click to expand...
Click to collapse
Ok, so how do I fix it? Nothing looks loose or out of place to me. Everything fits snug and is screwed in, not loose or too tight.
Maybe just the way I snapped the outer plastic shell to the digitizer? Last time I put it together I snapped it in from top to bottom. Maybe I should try bottom to top?
richuwo11 said:
Ok, so how do I fix it? Nothing looks loose or out of place to me. Everything fits snug and is screwed in, not loose or too tight.
Maybe just the way I snapped the outer plastic shell to the digitizer? Last time I put it together I snapped it in from top to bottom. Maybe I should try bottom to top?
Click to expand...
Click to collapse
If it is layer separation, I don't think there is a way to fix it. I believe the two layers are most likely put together with a special adhesive by machine. The discoloration is probably the adhesive being exposed to elements that it was not designed to come in contact with. I suspect this would have happened regardless of your activities, unless you inadvertently pried away the corner of the glass in your maintenance.
If you didn't break any "do not remove" seals while you were working on it, you may be able to get it repaired under warranty as a factory defect...
Yep. That's not going back together. Most likely it's from flexing a corner out to hard. Fixing it would require 3M Vikuiti type material. Well, that's from LCD backing. Maybe a polorizor for the front. Take it all apart, clean the surfaces in a cleanroom. That kinda thing. Not fun.
joeybear23 said:
If it is layer separation, I don't think there is a way to fix it. I believe the two layers are most likely put together with a special adhesive by machine. The discoloration is probably the adhesive being exposed to elements that it was not designed to come in contact with. I suspect this would have happened regardless of your activities, unless you inadvertently pried away the corner of the glass in your maintenance.
If you didn't break any "do not remove" seals while you were working on it, you may be able to get it repaired under warranty as a factory defect...
Click to expand...
Click to collapse
Thanks for the info... I will have to contact Samsung.
All because of a stupid broken headphone jack...

Lifting Screen?

Anyone else have the problem of the screen lifting?
I have only had the phone a few weeks, never dropped it.
These pics will explain:
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Then I can press it down:
But it creeps back up.
I read a post that a high capacity battery, which is slightly larger, can force this to happen. Are you using the standard battery or a replacement high capacity one?
Standard battery.
I even tried keeping the screen and case clamped together over night. (very carefully obviously!)
It stayed normal slightly longer than when you just press it, but did still rise back up.
Got the exact same problem, also never dropped, and tried the exact same solution.
It's not that the case is bent, so it must be the screen flexing and lifting from the band of adhesive that holds it in. My worry is that it will get worse. I can even insert a slip of paper between the frame and the screen on one side, for about a quarter of the length on the right hand side towards the bottom (so 5 O clock if it was a clock face.) But the actual corner I can't get a slip of paper under, so the problem on mine is more the latter part of the lower side of the screen on the right.
I'm often tempted to lift it more and try to put in a tiny blob of glue or to try to smuggle glue in using a bit of paper as a delivery method, but my fear is a) smears and b) that releasing the screen any more than is necessary in order to get glue in will cause the adhesive to fail more - and the glue might not work anyways. Superglue is a no-no by the way, it'd be more something like UHU or Bostik.
But if it gets worse... Let me know if you're brave enough to try.
PS
I've not contacted HTC to ask for a swap - this phone is a swap and I just don't fancy the rigmarole again. But you might ask them.
I have seen other thread on XDA with other devices that have done this.
I mean the buttons and everything works perfectly, seems daft to send it back for this, but then it IS a fault.
I did wonder if it was a heat issue? I have noticed that when you play a game on it for a while, holding it it does get warm...does this make the adhesive soft and flex??
One possible thing that makes the glue not so strong is high temperature. I have 2 Sensations before Desire S, and i was disapointed from that phone because of the poor glue quality on the display. In the first one i have dust under digitizer and display and the second one have the same problem as your Desire S. The only way to fix this is to open the phone, remove the digitizer with display (without separate them), buy 2mm 3M Sticker and put new sticker on the places that are not fitting good. It is not so hard but if you want to do that you need to be VERU CAREFUL with the display because it's very thin and you can broke it. On Youtube you can find few dissembling video for desire s. Good luck!!
The science of expansion and contraction? You can try leaving it in your refrigerator awhile and see what happens
Sent from my HTC Desire S using xda premium
I have this problem, and still do have this problem. It used to really urk me off at first, but I've since learn to live with it unfortunately.
The right side of the bottom of the display is worse than the left side, but the left side has a 0.2mm gap between the screen and the casing, right where the USB port is (only visible when the battery cover is removed and light is shining through the back) (I also believe the creaking case comes from near this area).
Once again, it used to frustrate me to all hell seeing it, but I've learned to live with it.
zeekiz said:
I have this problem, and still do have this problem. It used to really urk me off at first, but I've since learn to live with it unfortunately.
The right side of the bottom of the display is worse than the left side, but the left side has a 0.2mm gap between the screen and the casing, right where the USB port is (only visible when the battery cover is removed and light is shining through the back) (I also believe the creaking case comes from near this area).
Once again, it used to frustrate me to all hell seeing it, but I've learned to live with it.
Click to expand...
Click to collapse
You are all making me tempted to get the UHU out
Mine is the same.
But i have noticed it since it came out from the box...
Thankfully I've not experienced this problem, but I will throw a couple of ideas into the pot for interest:
(1) If I remember correctly, applying heat is part of the official method for removing the glass screen from the body during the repair process. This suggests that the DS may be much more vulnerable when hot.
(2) Don't even think of using superglue (cyanoacrylate) for glueing the glass back. This stuff seems to have a volatile component that can mist up displays or windows some distance away (as I previously discovered to my cost on another project).
I also suffer from this symptom, and have done out of the box. I've noticed that if you rub from the body onto the glass on the top of the phone it's flush, whereas on the bottom there is a definite rise on the glass. I can also push the glass down on the bottom corners. But they always rise up again instantly. I'd be surprised if this wasn't the case with every desire s.
Sent from my HTC Desire S using XDA App
Had the same issue since day one, in April, only that with me it was the lower right corner, not as dramatic as the one in the picture though. Also had a gap between the screen gasket and the body of the frame (one could stick a thick sheet of paper through);
I sent the phone to the warranty center and got it back a few days later with a crappy statement that the manufactury/ assembly issues i reported are not considered faults...
So i sealed the gap with fine black silicone paste (just a tricle) and learned to live with the risen screen corner.
After discovering the faults with my phone I checked with other handsets at every dealer I came across and guess what? about 1/3 of the terminals examined with my now "expert" eye have one or several of the issues mentioned in this thread.
I think the phone was rushed into production and somebody screwed big time in the Quality Control department before it was released for mass production.
So you can complain to the HTC call-center and try to have the handset replaced. If you get a replacement, so much the better. Good luck!
Interesting to hear so many people suffering from it.
May just learn to live with it as it does sound like a common fault, and sending it back may be a waste of time!
The issue for me is if it gets worse as I know it wasn't there originally (having read a post about it and checked my phone carefully.) Four months later....
Part of me doesn't want the faff of sending it back...
Sent from my HTC Desire S using xda premium
Ok so I am not alone on this. Had the same issue but not to the extent in the pics attached, mine was a little loose on the bottom right corner, if pressed made a creaking/squeaking sound, if kept pressed for a few seconds, would get fixed for a few hours.
How I inadvertently fixed it is by forgetting my phone in direct sunlight for a good 30-40 mins, must have been 35-40 Celsius out around 2 PM. When I remembered and retrieved my phone from my terrace it was considerably hot, just turned it on to check if the phone was alright, must have pressed down due to force of habit but I think the glue stuck for good that time.
Never squeaked since then.
By no means is this a way to fix your phone but it worked for me by chance.
Edit:
Damn HTC for their shabby build quality.
So what happens if I apply a hairdryer to the screen? Good idea, bad idea?
al89nut said:
So what happens if I apply a hairdryer to the screen? Good idea, bad idea?
Click to expand...
Click to collapse
Don't think it's a good idea. Try getting HTC to do something about it, if they could take it off and reapply the screen with the required adhesive.
Earlier today I left it by my laptop fan and it got very hot, held the screen down after and it did stick back for longer, but did creep up again... luckily the heat didn't damage my done I may email o2 as there support is better than htc's! They replaced my screen in my old HD2 last year no problems.
Sent from my HTC Desire S using xda premium

Tell Me Your Experience NOT Using A Screen Protector

I've had my Z1C a little less than a month. I started using a screen protector immediately because of all the warnings I saw here. In the first case I used one of those thin plastic protectors; I didn't like the look or feel. I'm currently using a glass protector; better look and feel. BUT, I really would like to use the phone without any screen protector. I had a Samsung Galaxy S2 for 3-1/2 years that I used without a screen protector (or case). The screen had NO scratches on it when I donated it to charity (the case was a bit roughed up). If any of you have had the Z1C more than 3 months and DON'T use a screen protector, can you tell me how well the screen is holding up? Do you have regrets about NOT using a protector? What is your opinion of all the "must use a screen protector" warnings.
I really like this phone, except for the whole screen delicacy issue. Your opinions are valued. Thanks.
Until they start making Phones with 100% scratch proof/resistant glass then I'll never be without one, the first task before even switching a new Phone on is to apply the provided or pre purchased screen protector because each scratch on the screen directly or even the ASF lowers resale value imo.
I don't believe anyone can properly use a Phone for 3 years and not get a single scratch.
My I9001 (Galaxy S Plus) also didn't have any scratches without ever having used a case or protector. I'm just using one with the Z1C because it was twice as expensive, I don't really think I'd need one.
XperienceD said:
I don't believe anyone can properly use a Phone for 3 years and not get a single scratch.
Click to expand...
Click to collapse
Not sure what your definition of "properly" is, but I did use my Galaxy S2 for more than 3 years in both the jungles of Costa Rica and the urban jungles of the US, with nary a scratch. ? Never used a case or protector and always carried it in my front pants pocket. Made sure it was the only thing in that pocket. Am I unique? I doubt it. There must be at least one other soul out there with the same luck. ☺
Iruwen said:
My I9001 (Galaxy S Plus) also didn't have any scratches without ever having used a case or protector. I'm just using one with the Z1C because it was twice as expensive, I don't really think I'd need one.
Click to expand...
Click to collapse
Glad to hear our Galaxy experiences were similar. And like you, with all the negative comments on screen scratches, I'm using a protector too. Just would prefer not to. In my case, I paid much more for the S2 than this new Z1. Still, I'd like to keep the screen as undamaged as possible. It's hard for me to believe screens have gotten softer, rather than harder. Might the issue be a bit exaggerated? That's why I'm looking for responses from users not using protection.
rebecker said:
Not sure what your definition of "properly" is, but I did use my Galaxy S2 for more than 3 years in both the jungles of Costa Rica and the urban jungles of the US, with nary a scratch.
Click to expand...
Click to collapse
Hmm...
...(skip to 1:00) well that's interesting. I think the main problem with Sony is that the logo is baked into the ASF so if you remove it you remove the logo which I certainly don't want to do, but even then given the search results for gorilla glass scratched, I still wouldn't want to be without one.
XperienceD said:
Hmm...
...well that's interesting. I think the main problem with Sony is that the logo is baked into the ASF so if you remove it you remove the logo which I certainly don't want to do, but even then given the search results for gorilla glass scratched, I still wouldn't want to be without one.
Click to expand...
Click to collapse
So, it seems that the issue is not the softness of the glass, it's the softness of the ASF. So, once the ASF is damaged (a week, a month, a year, perhaps 3 years ) it can be removed and a glass protector or oleophobic coating liquid could be used to "refresh" the screen. So, what to do, what to do, hmmm? 1. Add a protector right away. 2. Remove the ASF once it gets damaged and add a protector. Or... 3. Remove the ASF once it gets damaged and use the coating liquid. None of these are really options I was looking for. So...again...anyone out there having good success with the Z1C's screen after 3 months of use who hasn't added any type of protection?
its like sex without a condom. much more fun without the protection, but you are afraid all the time
I've had mine for about 7 months and there has begun to appear small 'smudge-like' blemishes on the ASF. They're practically unnoticeable in daily use, partly because they're so small and 'light', but mostly because they're covered up by all the fingerprints. This is how I came to this thread, I noticed the fingerprints and thought perhaps I should test a scratch-protector, decided to wipe the phone to show off my 'protector-free spotless screen', but lo and behold, there are (albeit very slight) imperfections below the smudges!
While considering the period of use (7 months, not long, but not short either), these 'scratches' are hardly noteworthy, but I could definitively image it becoming a "problem" after 2-3 years, though it certainly depends on the care of which you handle the phone. I too keep my phone alone in the pocket as I'm sure keys would make quick work of the seemingly malleable ASF. I've twice during this period dropped the phone behind the bed, but never any significant (read: pavement) or high-height drops. But if you want your phone to stay mint then I'd probably have to recommend a scratch-protector. Perhaps even wiping the phone with certain kind of fabrics create these slight blemishes as well, or at least worsens prior scuff-marks.
But I'm worried about your opinions on the screen-protectors since I too have always disliked them (from afar, I've never actually used them myself.) I used my phone without any sort of protection for the first 6.5 months, just recently I received a semi-thin (terrapin) case because I noticed how bad the plastic backside was getting scratched for some reason -- worst part is I like the terrapin, which I didn't think I would, so I wish I'd gotten around to it earlier. When compared to the plastic backside, the ASF is pure diamond.
Think I'll order some type of scratch-protector to see if I can live with it, but I'm also not too worried about making the screen unreadable by not using one.
Tograd said:
I've had mine for about 7 months and there has begun to appear small 'smudge-like' blemishes on the ASF......
Click to expand...
Click to collapse
Thanks for your reply. As I've read the responses here, I've become convinced that a screen protector is probably generally needed. Sad . I currently have the Skinomi Techskin Carbon Fiber applique on the back. It looks good. I tried the Skinomi screen protector, but disliked the look and feel. I'm now using the Brando Tempered Glass Rounded Edition. It looks great and feels right to the touch. Other than 2 tiny flaws (one in the glass and one caused by my not getting all the dust off), it's nearly perfect. (And Brando's customer service is second to none!) So...I guess I'm going to use the protection, as much as I think it is a serious flaw on Sony's part. Not sure what their rationale was in using ASF. I expect more from them.
That being said, I love this phone.
Agree and I appreciate the suggestions/recommendations.
I was hesitant to upload a photo of my phone because everything looks way worse than it really is.
https://docs.google.com/file/d/0B6xEhyXR0UeEN2JZZll3OERQQ28/edit
95% of what you see in the picture is invisible in real life. So it's not as bad as it might seem, and a lot of it is probably just grease/dust rather than physical marks, but a lot of it is real (regardless if you can see it with your eyes or not) and is bound to accumulate further over time. The bottom left scuff is real but it does not look anything as bad as it does in that picture -- might have come about while phone was sliding around under my bed or something, though it looks more like 'pocket-wear' rather than a 1-time-accident. Perhaps most of if could have been avoided by having a raised-edge case.
Tograd said:
Agree and I appreciate the suggestions/recommendations.
I was hesitant to upload a photo of my phone because everything looks way worse than it really is.
https://docs.google.com/file/d/0B6xEhyXR0UeEN2JZZll3OERQQ28/edit
95% of what you see in the picture is invisible in real life. So it's not as bad as it might seem, and a lot of it is probably just grease/dust rather than physical marks, but a lot of it is real (regardless if you can see it with your eyes or not) and is bound to accumulate further over time. The bottom left scuff is real but it does not look anything as bad as it does in that picture -- might have come about while phone was sliding around under my bed or something, though it looks more like 'pocket-wear' rather than a 1-time-accident. Perhaps most of if could have been avoided by having a raised-edge case.
Click to expand...
Click to collapse
Thanks for the picture.
I used my phone for 4 days without screen protection. The accumulation of finger prints was extreme. But even more extreme was the way the phone acted as a dust magnet. Again, I'm assuming the ASF was the issue. The screen protection eliminated most of the dust issue and a good deal of the finger print intensity. And, of course, the back protection eliminated all of the dust and finger print issues.
So... I guess I'm beating a dead horse. ? This phone requires protection.
My experience is really bad... I got scrathes 2 hours after i got my phone (both on the back and on the front)... I applied a protector on the back. But i found a site that sells original Sony ASF (it has the Sony logo printed on it). So I decided that once this one looks too bad I'll replace it.
I can search for the link if you want me to.
Sent from my D5503 using XDA Free mobile app
I guess you missed the "NOT".
I'm using the Z1c since release and got a new one in June (warranty). I never used a protector on any of my phones. The first Z1c I had got many small scratsches (not visible when the screen was on) - but still had many scratches. Since the new one I'm really careful and that helps a lot: not visible scratch since June:
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Iruwen said:
I guess you missed the "NOT".
Click to expand...
Click to collapse
Who? Me?
Sent from my D5503 using XDA Free mobile app

Replacement Screen

Has anybody replaced the screen on this device? I'm looking for a replacement.
Found this:
Look at this on eBay http://www.ebay.com/itm/152201847036
gmillz said:
Has anybody replaced the screen on this device? I'm looking for a replacement.
Found this:
Look at this on eBay http://www.ebay.com/itm/152201847036
Click to expand...
Click to collapse
Just curious why you chose the one for 80 when there are ones for 59 to 69?
I have gotten this one http://www.ebay.com/itm/Motorola-Mo...e174428&pid=100005&rk=1&rkt=6&sd=152201847036 or this one https://www.fixez.com/store/motorola/motorola-moto-x-pure-edition with no problems
Because the others I looked at did not have speaker grills.
Also saw this a lot of the repair videos use: http://www.repairsuniverse.com/moto...reLCDframeblk&utm_campaign=JerryRigEverything
Keep us updated!
Replaced screen on my nexus 6, should be similar. Not that difficult.
Sent from my Moto X using Tapatalk
I'm thinking to change mine from service center because of yellow tint.
I've replaced the screen twice ,added pogo pins to the second sim slot which I broke out (its just glued in) turning my xt1575 into a xt1572 using chinese dual sim software (works better than FI) I like using Verizon and Tmobile at the same time in the US, I literally have service everywhere, I';m only using a Verizon Tablet Sim cause I have many other SIP numbers linked in. I live in Colorado and need a **** load of numbers.
Its really easy to change the screen, I strongly suggest spending a few extra bucks and get one thats already on its frame or GOOD LUCK GETTTING THE OLD ONE ON THE NEW FRAME, YOU JUST WASTED BUCKS IT IS LITERALLY IMPOSSIBLE. YOU MUST GET THE VERSION WITH THE FRAME OR YOu will be attempting to remove your old frame, clean it, and pray you line everytrhing up right (and it takes about 5 hours longer with a heat gun) I can change a screen with frame (the speaker grills pop off and pop onto the new one you must pull out straight and push in dead straight. I promise this, did it twice.
The hardest thing is getting all the little screws back in without torquing the screen and making little light colored spots, took me many hours the first time of adjustment to get it right and it didn't last.
Itrs been a pretty good phone but it is no droid x. its chinese as hell. I dropped a sledgehammer on my droid x., tore out half the aluminum frame but left Gorilla Glass one perfect (Gorilla Glass has only gotten ****tier) plus a rounded screen is downright stupid. I dropeed it on a empty pill bottle one time, another time it was just broken creen facing in in my pocket. It is no American phone, its Legend all the way.
Still good phone, still extrodinarily hackable if you get the **** away from android its basically a shark running debian with the antennas I've soldered onto it now running my scanners. Check previous posts to se where I soldered, I gained (lost) 10 points rssi on 2.4 all around bluetooth goes forever and 5G well, its fast. I noticed having more bluetooths and wifis in range made my location accuracy jump. I don't like that/.
I've changed the screen also after dropping it.
And I would also suggest to get the version with the frame.
I have 2 little spots on the left upper side and right bottom side but they aren't anoying.
I was happy that my screen was working.
How do you know if the screen has the frame? I'm looking at this one http://www.ebay.com/itm/Black-LCD-d...sh=item2ca7621020:g:z3AAAOSwCypWnjQc#shpCntId. @JeffreyM @NixonP
Same here, i ordered one with the frame, but i still want to know..... i ordered btw this one: http://www.ebay.com/itm/252361820613
And opening the phone was a peace of cake, only you need to look you really got all the screws out. i almost forgot the one that was mounted on the Motherboard.
Also popping out the speaker grills is easy peasy work.
I'm looking for one from EU so I avoid paying import taxes but I think I'll have to order one from outside of EU. BTW do you notice any difference in the display quality?
somecro said:
How do you know if the screen has the frame? I'm looking at this one http://www.ebay.com/itm/Black-LCD-d...sh=item2ca7621020:g:z3AAAOSwCypWnjQc#shpCntId. @JeffreyM @NixonP
Click to expand...
Click to collapse
http://www.etradesupply.com/motorola-moto-x-style-lcd-screen-assembly-with-front-housing-black.html
Very fast shipping. 1 week from China to Europe.
somecro said:
How do you know if the screen has the frame? I'm looking at this one http://www.ebay.com/itm/Black-LCD-d...sh=item2ca7621020:g:z3AAAOSwCypWnjQc#shpCntId. @JeffreyM @NixonP
Click to expand...
Click to collapse
I do not believe that the one that you are showing the link to has the frame, it doesn't say it has the frame in the description and if you look at the picture and look at the top of the screen where the speaker grill would go, if it had the frame you would not be able to see through to the white background, it would have the black frame to hold the speaker grill and you would not see the white background.
Tight Screws -> Light Bleed
NixonP said:
The hardest thing is getting all the little screws back in without torquing the screen and making little light colored spots, took me many hours the first time of adjustment to get it right and it didn't last.
Click to expand...
Click to collapse
Did you ever figure out a reliable trick for this? My kid cracked my screen this week, so I picked up the replacement screen/digitizer/frame from fixez.com. It swapped out easy enough, but the only way I can get the light bleed to go away is to back the nearby screws off to the point where I can easily get my fingernail in the gap between the front and middle pieces of the frame (i.e. a no-go).
I've got an email out to fixez.com to get their input. It seems to me that you should be able to put the screws in till they're tight (not wrenching them down, but snug) without worrying about distorting the screen.
Hey I ordered the following from gadget fix and replaced it myself.
Item name:Motorola Moto X Pure Edition XT1575 LCD Screen + Touch Screen Digitizer + Frame
Item number:231820642901
Earlier I had ordered the one without frame but had to return it because it was impossible to separate our the frame from old screen and attach it to the new screen
I ordered the screen from China over eBay and replaced it today. The process isn't so hard but the screen is damaged (as shown in the picture).
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somecro said:
The process isn't so hard but the screen is damaged (as shown in the picture)
Click to expand...
Click to collapse
I had a similar issue with my replacement screen and it turned out that the screws were too tight
After loosing them a little the bright spot went away. I will try that before ordering a second screen
As a new user, what all do I need to worry about with this phone's display? Are there very common issues where I'm likely going to need to replace this screen? I'm not looking to keep this phone for longer than a year. It's just serving as my daily driver until the next Samsung Note device is released (and proven not to blow up). Thanks.
Sailor Gerry said:
As a new user, what all do I need to worry about with this phone's display? Are there very common issues where I'm likely going to need to replace this screen? I'm not looking to keep this phone for longer than a year. It's just serving as my daily driver until the next Samsung Note device is released (and proven not to blow up). Thanks.
Click to expand...
Click to collapse
Keep a good case on it and try not to drop it or bang the screen too much. The screen is more susceptible to cracking from drops due to the curvature and prominence of the glass from the frame. A face down or side drop means the glass is more likely to take the impact directly vs another phone in which the screen is flush with the frame. As far as defective screens (I.e. color or pixel issues) I don't think it is any more prominent than any other brand. However, of you have have submitted for and received an unlock code for your bootloader, your warranty is void, and Motorola will most likely deny any warranty claim.
aybarrap1 said:
Keep a good case on it and try not to drop it or bang the screen too much. The screen is more susceptible to cracking from drops due to the curvature and prominence of the glass from the frame. A face down or side drop means the glass is more likely to take the impact directly vs another phone in which the screen is flush with the frame. As far as defective screens (I.e. color or pixel issues) I don't think it is any more prominent than any other brand. However, of you have have submitted for and received an unlock code for your bootloader, your warranty is void, and Motorola will most likely deny any warranty claim.
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Click to collapse

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