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Help!!! I CAN'T hard reset my htc!!

I had tried to
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons
but I did not see this message:
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
How can I reset my touch pro ??
THANKS!!!!!!!

The above is a HARD reset, which equates to restoring the device to defaults, so you will lose any software you installed and settings.
What are you trying to do? There's a HARD reset, which you have the procedure for or just a SOFT reset, which will just reboot the device...

I would like to set the device to defaults, but i can't reset it.
I don't know what's wrong of it?

vincentpenpen said:
I would like to set the device to defaults, but i can't reset it.
I don't know what's wrong of it?
Click to expand...
Click to collapse
allrighty...
go to setting
then to system
then there is an option 'erase content'
push this button and your content will be erased...so you will perform a hard reset!

I am so sorry that my device can't do anythings in the windows,
so i waould like to reset it.

ok, to do a HARD RESET..
press and hold the VOLUME DOWN button and the CENTER or ENTER button and with the stylus press and hold the reset button until a colorful screen appear..
and the device ask u if u want to hard reset, it will delete all bla bla bla then press the VOLUME UP button..
then the device screen appear rebooting the device..
and finally press VOLUME UP button again and thats all...!!

Oh my friend! I have told that i press all the keys i need , but there did not show delete all bla bla bla then press the VOLUME UP button..

Turn the device off.
Hold the Volume down and center button (d-pad).
While holding those two, push and HOLD the power button until you see the message that says to push the up volume to hard reset.
Ron

No, same was with mine Touch Pro (O2 XDA Diamond Pro). No Hard reset possible via button-method (or I was just not clever enough )
Only possibility is to do it like pensador wrote:
allrighty...
go to setting
then to system
then there is an option 'erase content'
push this button and your content will be erased...so you will perform a hard reset!
Click to expand...
Click to collapse
Do it like this Vincent, same result^^

the hard reset comination is keyed into every tp and will work as specified unless there is a hardware problem with any of the keys involved.
Just make sure u r not fat thumbing any of the keys.. if necessary use chopsticks to hold down the keys.

Aaaaaaaaaaaahhh now I got it!
The important thing is "[enter] buttons"! Damn manual...
Thx!

i think an important fact.. it was with my one.. turn the phone upside down...i found this on here:
http://lievenvw.wordpress.com/2008/10/27/howto-hardreset-format-your-htc-touch-pro/

rcubed3r said:
Turn the device off.
Hold the Volume down and center button (d-pad).
While holding those two, push and HOLD the power button until you see the message that says to push the up volume to hard reset.
Ron
Click to expand...
Click to collapse
I had a lot of trouble when trying to hard reset the touch pro. I have a fuze as well and never an issue. When I followed these instructions exactly the touch pro preformed a hard reset. Thanks for the help! I looked everywhere on ppcgeeks.

won't reset
I tried all of the above and still nothing. I'm fed up with this phone anyway and am seeking out the next "it" phone. I have never had as many problems with a phone ever. What ever happened to Nokia's hi end?

dkmills said:
I tried all of the above and still nothing. I'm fed up with this phone anyway and am seeking out the next "it" phone. I have never had as many problems with a phone ever. What ever happened to Nokia's hi end?
Click to expand...
Click to collapse
One last thing to try,
Press soft reset, then immediately after hold Volume down and OK (round button), this method is fool proof.

Silly question, I am sure but... Will a hard reset take me back to the original WM6.1 OS? I installed one ROM I found here, but wants to go back to "normal" 6.1 (don't ask why )

This might be useless but my phone goes through phrases where the power button does not work at all and when it's not working I cannot hard reset at all. This phone is just weird.

Joeran said:
Silly question, I am sure but... Will a hard reset take me back to the original WM6.1 OS? I installed one ROM I found here, but wants to go back to "normal" 6.1 (don't ask why )
Click to expand...
Click to collapse
Nope, u have to flash the phone back to the original rom.

fuze frozen...please help!

I'm using NATF's 4.0 rom. I was having sme random issues after flashing it, so I did a hard reset. I had some CAB's on my memory card that I set to install using UC. after everything was installed, the phone turns on, the splash screen comes up, but then I just get a white screen...nothing comes up. I deicded to hard reset it again w/out the memory card, but then it stays frozen at the green, red, and blue screen

try reflashing:
keep volume down pressed, reset with stylus and you should enter tricolor bootloader. Then you can flash via USB, or using your memory stick.

?
Try a hard reset....or like the other post says ....try to put device in bootloader mode
Peace
Mike

Hold the bottom volume buttom and enter key (Round button below htc logo) and soft reset while holding both buttons. A white screen will come up then press volume up buttom. This will format and reload rom.

Tired of lockups, rebooting (a cell phone, come on) and crappy software...Get an iPhone...

nostabo said:
Tired of lockups, rebooting (a cell phone, come on) and crappy software...Get an iPhone...
Click to expand...
Click to collapse
or if you need basic functions such a copy and paste and mms.... Try to get it in to boot loader and reflashing. Also make sure that you do a hard reset after reflashing the rom (when it gets to the screen calibrating screen) as it gets rid of all traces of the last ROM that you had on that could have caused problems.

DrzNight said:
or if you need basic functions such a copy and paste and mms.... Try to get it in to boot loader and reflashing. Also make sure that you do a hard reset after reflashing the rom (when it gets to the screen calibrating screen) as it gets rid of all traces of the last ROM that you had on that could have caused problems.
Click to expand...
Click to collapse
LOL, what a perfect response, so I shall just say "DITTO"

or if you need basic functions such a copy and paste and mms....
Click to expand...
Click to collapse
Basic functions...who says? But don't forget that the iPhone doesn't sync Outlook tasks either...copy and paste is a very MINOR annoyance, so good luck lookin' at all that mms on your tiny Windoze Mobile screen...between lockups, that is.

nostabo said:
Basic functions...who says? But don't forget that the iPhone doesn't sync Outlook tasks either...copy and paste is a very MINOR annoyance, so good luck lookin' at all that mms on your tiny Windoze Mobile screen...between lockups, that is.
Click to expand...
Click to collapse
lol good luck on viewing flash videos on Safari on your HVGA screen

nostabo said:
Basic functions...who says? But don't forget that the iPhone doesn't sync Outlook tasks either...copy and paste is a very MINOR annoyance, so good luck lookin' at all that mms on your tiny Windoze Mobile screen...between lockups, that is.
Click to expand...
Click to collapse
lmao why is he coming over to a Raphael thread and trying to talk us into getting a iphone? He must have a lot of time on his hands to actively be involved in this thread and not even have a raphael.

nostabo said:
Basic functions...who says? But don't forget that the iPhone doesn't sync Outlook tasks either...copy and paste is a very MINOR annoyance, so good luck lookin' at all that mms on your tiny Windoze Mobile screen...between lockups, that is.
Click to expand...
Click to collapse
I really hope your joking around, because if your not you should be castrated at the mouth
All the OP asked for was a little help and here you go spreading diarrhea of the keyboard. The question was answered and hopefully the OP was helped. But here you come and **** all over your keyboard and do nothing other than waste time.
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OMFG I bricked my Touch Pro, need help ASAP please!!

Okay so i updated to Energy's build 21885 for the HTC Touch Pro and everything works fine like usual, and i began to start installing my apps etc.
It all went fine until i started installing some new apps (which might be the reason why it bricked my phone), i think one of the new app i installed was nueUSBKeyboard which is for the CDMA (i didn't read it properly at the start), and my Touch Pro is a GSM, so maybe that's the reason that bricked my fone.
I still don't know what bricked it, but right now when i turn on the fone, it shows the boot information at the very start of the startup, i.e it shows:
R 1. 14. 25. 35 (which is the radio i believe)
G 52. 64c. 25 35
D 5nergy ROM
and it just gets stuck there FOREVER.
I took out my battery and memory card and nothing changes, how do i solve this?? Please help.

Okay after doing some Google & XDA searches, i found a solution which i'm trying out right now. Since my phone could get to the screen with the boot information, and that i can get into the bootloader fine, it seems i can still connect my phone and update the rom.
To get to the bootloader, you press and hold the volume down button, and then you turn on the phone while pressing it. You should get a screen showing you some information and the screen looks red, blue & green.
Then, just plugin your USB and even though it doesn't say it's syncing with your PC (because you need to in order to update the ROM), but just go ahead and update the ROM anyway, it will connect and work.
Right now it's installing and I pray to god this will fix my problem, i will post back and update this, but hopefully anyone who had this problem can give me some other advice in case this doesn't work and hopefully anyone that might have this problem can try this out for themselves. This is the first time i've had a bricked phone.
Just wondering, what are the possible ways that you can brick your phone?? I didn't update the radio or anything, and updating roms is easy and plain as hell, i do that all the time so it can't be it since nothing went wrong, like EVER, and i restarted my fone several times after updating the rom, so it must be one of the new apps i installed for my fone but those are just .cab files that are safe because i got them from XDA itself, and those are very recent released apps too and are for WM 6.5 so i dunno what might have caused it other than nueUSBKeyboard......
EDIT:
Holy crap, it worked! Damn i almost pissed in my pants, god i can't live without a fone. But i would like anyone to give me some advice on what could've bricked my fone in case this happens again, coz i really dunno wot bricked it....

A hard reset would've done the trick.

Farmer Ted said:
A hard reset would've done the trick.
Click to expand...
Click to collapse
truf
10char

Did you guys read properly? I said my fone got bricked because it gets stuck at the booting screen.
That's the screen that shows a black background and the word "Touch Pro" in the middle, and it shows your radio & rom information at the bottom right and they're in red colour.
I.E, I'm STUCK at that screen, i can't boot into the rom at all, so how can i even use hard reset? I can't even connect my fone to PC to access the memory card, nor can i use ActiveSync or Windows Mobile Device Centre to sync with my device so that i can upgrade the rom, which is why i found the solution is to boot into your bootloader screen and then connect the USB, that's the only way it seems.
Edit:
Here, i took a picture showing you guys what i mean, sorry for the quality but you guys get the point, it gets stuck at that screen:
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Is it fixed or not? Anyway, performing a hard reset and going into bootloader are pretty much the same thing (hold vol down + OK and soft reset). You can probably hard reset from the bootloader screen, although I've never done it myself.

do a hard reset may resolve this problem by pressing and hold volume down + center button then using stylus to press reset button, when hard reset screen is shown, press vol up button to accept hard reset, do again when done

ya guys, it's solved. I stated that in my 2nd post.....
anyway i didn't know u can hard reset from bootloader screen, now i can try that next time when this happens.

Hard Reset FTW
Hi all,
Just wanted to share that today, after a year of pleasant use on my Fuze, it 'bricked' after I disabled the performance upgrade options in TF3Dconfig and rebooted.
A quick search for "brick" in the Raphael forum led me to do a hard reset. All my texts and customizations are wiped out, but my phone is back up and running. Definitely glad I didn't just accept it as bricked, as I'm not due for an upgrade for 6ish months, and AT&T hasn't got anything for Android phones released yet, so I'd be back on my Wizard (with an english rom flashed onto a T-Mobile Germany-branded device, so funky keyboard action here).
+1 for the hard reset!

Screen shot problem? After tmo update

Anyone with a tmo sensation having a screen shot problem?! Like everytime I hit the home it would take a screen shot, I thought if you press home and power, then it would take the shot?.. anyone else have a problem with that?

my brother was having that problem. if it happens, try hitting the back button & see if it stops after that. apparently the phone is thinking that home is still being held down or something like that.

Same thing is happening here...super annoying. Any ideas on a fix anybody?

I just used the screenshot feature (hold power down and then tap home) for the second time tonight without any problems. Yes, I do have the T-Mobile update too.
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The problem is sometimes when we press the home button it takes a screen shot and doesn't go home unless we press back and then home again :/

Ah, I see. Reading comprehension fail. -_-"

i have that problem on revolution hd 3.0 rom, (based on the new update.)
usually just go to my lockscreen and come back to fix it, but its annoying. it happened about 5 times in the last week or so.

I was just about to post this issue. Good thing i found it.
This keeps happening to me all the time.
I keep having to delete 20 screenshot a day.
Any fixes?

Bkz Bubba said:
I was just about to post this issue. Good thing i found it.
This keeps happening to me all the time.
I keep having to delete 20 screenshot a day.
Any fixes?
Click to expand...
Click to collapse
Haven't found one yet :S

Yeah, sometimes the phone takes a screenshot for no reason. It only happened to me 2-3 times though.

Glad that I'm not the only one with this problem. Good feature but So annoying to keep taking screenshots every time you press home..

My wife is having the same problem. She applied the OTA update and it will now randomly take screenshots when she presses Home. Not sure what the setting is to disable the feature, but if anyone knows where it is that would be of great assistance. She has no need for this.
Sent from my HTC Sensation Z710e using XDA App

A buddy at work asked me about this today to, wanted to subscribe and keep this thread going. Hopefully the culprit will be found and dealt a swift fair well

Temporary Fix
I found a way to temporarily fix the screenshot problem once it suddenly starts doing it. Note, this doesn't SOLVE the problem, it's simply a work around for each time it happens:
Press the Home button and Lock button at the same time and it somehow tricks the phone back to recognizing you're not pressing both when you are only pressing the Home button.
If it doesn't work after doing it once, try doing it again a couple times and it should make it stop taking Screenshots each time you only press the Home button.
Simply just pressing the back button a bunch of times didn't do the trick for me.
Hope this helped someone? It definitely saved me the stress of restarting my phone about once an hour...

^ I have done that to.. just annoying and makes my phone feel like s**t.. hope there's a fix soon..

Ok so I found a solution to it. You can do the power+home to take a screenshot, but don't lock your phone with the power button, seems to work ok!!

808HD2 said:
Ok so I found a solution to it. You can do the power+home to take a screenshot, but don't lock your phone with the power button, seems to work ok!!
Click to expand...
Click to collapse
Dont understand, So how do we lock our phones?

808HD2 said:
Anyone with a tmo sensation having a screen shot problem?! Like everytime I hit the home it would take a screen shot, I thought if you press home and power, then it would take the shot?.. anyone else have a problem with that?
Click to expand...
Click to collapse
Having the same problem. So very annoying! Also related to the issue whereby the screen lights up again a few seconds after turning it off with the power button. Very annoying and never happened in 2.3.3.

Bkz Bubba said:
Dont understand, So how do we lock our phones?
Click to expand...
Click to collapse
You still lock your phone with the lock button, you just press Lock + Home button a couple times to get your phone to stop taking screenshots. Once you do that, you don't need to continually press them at the same time to lock your phone. It just stops your phone from taking the screenshots when you happen to only be pressing the Home button.

The only "fix" I've found is to delete the screenshot line from the build.prop and use drocap for screenshots. no biggie.

[Q] How to contact Samsung

I've wasted an hour at the Samsung website. When the chat turned out to be broken the send button didn't,t work, I tried email. After answering all the same questions, model etc, the drop down for model wouldn't work. It's a required field so again, i'm stuck. Does anyone know how to reach them?
i received a galaxy note 10.1 16 gig wi-fi only for Christmas. it was terrific until yesterday morning. I took it from my padded brief case, pressed the start button and nothing happpened. I assumed I'd left it on overnight and rrun the battery down. I just put it away until i went home to charge it. I left it on the charger for a couple of hours. When i again pressed the start buttton, still nothiing. What do i do next?

Try leaving it charging for 6+ hours. Make sure it's plugged in all the way on both ends of the usb cable.

mtcstle said:
I've wasted an hour at the Samsung website. When the chat turned out to be broken the send button didn't,t work, I tried email. After answering all the same questions, model etc, the drop down for model wouldn't work. It's a required field so again, i'm stuck. Does anyone know how to reach them?
i received a galaxy note 10.1 16 gig wi-fi only for Christmas. it was terrific until yesterday morning. I took it from my padded brief case, pressed the start button and nothing happpened. I assumed I'd left it on overnight and rrun the battery down. I just put it away until i went home to charge it. I left it on the charger for a couple of hours. When i again pressed the start buttton, still nothiing. What do i do next?
Click to expand...
Click to collapse
can you enter recovery or download mode?.. if not then you should be worried.......
Sent from my GT-N8000 using Tapatalk HD

mtcstle said:
I've wasted an hour at the Samsung website. When the chat turned out to be broken the send button didn't,t work, I tried email. After answering all the same questions, model etc, the drop down for model wouldn't work. It's a required field so again, i'm stuck. Does anyone know how to reach them?
i received a galaxy note 10.1 16 gig wi-fi only for Christmas. it was terrific until yesterday morning. I took it from my padded brief case, pressed the start button and nothing happpened. I assumed I'd left it on overnight and rrun the battery down. I just put it away until i went home to charge it. I left it on the charger for a couple of hours. When i again pressed the start buttton, still nothiing. What do i do next?
Click to expand...
Click to collapse
Call them. Very easy to reach by phone.

toenail_flicker said:
Call them. Very easy to reach by phone.
Click to expand...
Click to collapse
Does anyone know a phone number? That's one thing that's not on the website.
To answer the previous question, no it won't boot into download or Recovery.
I'll try the six hour charge, but I'm not hopeful.
Stay tuned for more on ...

mtcstle said:
Does anyone know a phone number? That's one thing that's not on the website.
To answer the previous question, no it won't boot into download or Recovery.
I'll try the six hour charge, but I'm not hopeful.
Stay tuned for more on ...
Click to expand...
Click to collapse
I found 1-800-SAMSUNG somewhere. It's seven digits I thought so, what the heck. Well a very nice woman talked me through all the trouble shooting steps I'd already tried. But, then she gave me an RMA and emailed me a shipping label. So far so good then. More to follow.

Before you write it off as dead, may I make a suggestion. Keep a finger on the touch screen while pessing the power button. This solution works for me when I've experienced the "sleep of death" after upgrading my GN 8013 to JB. Holding down the power button on mine didn't do anything. I found the solution I mentioned when I began googling in a panic. After removing one offending app, this awful sleep mode that resembles a dead device hasn't occurred again. Maybe you have an app that's triggered this. Good luck.

mke1973 said:
Before you write it off as dead, may I make a suggestion. Keep a finger on the touch screen while pessing the power button. This solution works for me when I've experienced the "sleep of death" after upgrading my GN 8013 to JB. Holding down the power button on mine didn't do anything. I found the solution I mentioned when I began googling in a panic. After removing one offending app, this awful sleep mode that resembles a dead device hasn't occurred again. Maybe you have an app that's triggered this. Good luck.
Click to expand...
Click to collapse
What was the offending app?

If all else fails, try the old fashioned way
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Riki1kenobi said:
What was the offending app?
Click to expand...
Click to collapse
It was Sipdroid. (Knock on wood) deleting it has stopped my note from going into the sleep of death. Fortunately, the voip app csipsimple is very stable on JB 4.1.2 and has no audio or registreation issues so I've still got voip on my note.