Hi,
I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, Activesync keeps giving me the error code 85010014.
The funny thing is, there's no problem syncing Notes from Outlook. But the other Outlook items such as Contacts, Calendar and Tasks are unable to sync.
What's happening? Does anyone else have the same problem? Why Notes is ok, but not the rest?
Any help is appreciated, thanks!
CQ
Singapore
Had the same problem after upgrading to WM5. If you use offline folders, make sure Outlook is connected to your Exchange Server, they try to sync your PDA. It takes a little while to sync Contacts and Calendar the first time, but afterwards you can "Work Offline" and sync everything successfully.
If it doesn't work, I would start with a new partnership.... delete previous computer partnerships from AS on your PDA and also delete PDA Partnership in AS on your PC.
There's also a few other posts here that refer to performing a "Repair" of the Outlook 2003 installation and another that says to uninstall and re-install Office 2003 all together. I tried the "Repair" (in Help Menu of Outlook) and it didn't work... I wasn't about to re-install my Office.... Luckily I found my solution through further digging on the Internet.
Good luck! Let us know the results.
Ken
Hi kcchen,
It works! What happened was that I had installed AS 4.1 at home over the weekend. On Monday I came to office, sync and suddenly it works! Never knew that it was becoz of Exchange...
Thanks for the great help. Next, to solve the problem with insufficient ROM...too much for programs, not enough for storage.
Thanks again buddy
Glad it worked for you! I was pretty frustrated with the error also...
where do you get ActiveSync 4.1
mine is ActiveSync 4.00.4343
can you give me the link for ActiveSync 4.1
thx
search goes a long way
http://forum.xda-developers.com/viewtopic.php?t=28019&highlight=4+1
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating, it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Hi all
I`m pretty sure many ppl ran into this problem before me, so I hope someone will be kind and shed some light for me on this one
It seems to me that for some reason I cannot keep my contacts and other stuff on my Universal after deleting a AS relationship with my PC.
This is what I did:
Initially I sync my desktop PC to my Universal via active sync 4.5. (the synchronization includes: contacts, calendars, appointments, notes from outlook 2003)
So far so good the relationship created between the PC and the Uni fine and Now I have my contacts etc on my phone.
Now I decide I don`t wish to necessary break the relationship between the PC and the Uni, but I do not want to sync my contacts anymore.
On the AS i hit tools>options and try to remove the check from say the contacts. at that point AS welcomes me with this: "To proceed, AS must remove all Contacts on your PocketPC. Do you want to continue?" niiice.... so at this point if you say no nothing happens if you say yes guess what... all your synced contacts are gone... Now I want to keeeeeeeeeeep them.
If i try to delete the relationship from the AS, then next time I connect the Uni AS REMOVES everything that was used to set to sync without asking...[contacts,notes,calendar,tasks] I have to add that when you are deleting a relationship it does tell you that it will remove all this from the uni next time you connect it....
I tried this from my uni > active sync settings "delete" the PC from the list (aka remove the relationship) and it immediately removed all contacts etc..... even if i just try to stop the contacts from being syced with the PC it warns me that if I do this it`ll remove all contact from the uni..... ???
???
at this point I`m just sad about this because it`s not a bug certainly. Its just bad design IMO.
here are a few details about this show:
PC: MS Windows XP PRO SP2 with all updates as of now.
PPC: T-mobile MDA PRO running ROM:2.02.00 WWE -- thanks Jay...
AS: Active Sync 4.5.0 (build 5096)
Outlook: MS Outlook 2003 Standard with all the updates as of now.
Is that really possible that they actually thought this way of synchronization was a good idea???
I like to figure out a way that would allow me to keep all the data on the phone even after I deleted the AS synchronization relationship.
...going once....
Maybe not that many people got stuck with this then....
I`ll try a few things in the meantime....
WIZARD82. I have the same issue. Did you ever find a solution?
Wait a minute.. are you trying to let the PC be connected with ur Uni via AS but not sync anything? I tried doing that before... I think the trick is with Outlook since AS does not provide any other option. You have to like break the connection between AS and Outlook or something.. I'll play around it when I get home.
Edit:
Hey I got it... I tried it here at the office. Just delete the current relationship and create a new one without checking anything in the list of items to be sync'ed. You still get to keep all the data on both PC and PPC!
1. Make sure the PPC is unplugged.
2. On AS, go to File -> Delete Mobile Device and just say Yes to the question.. you won't lose anything (as far as I know since I still have all my contacts)
3. Plug in ur PPC.
4. Create a new relationship without checking any options on the list of items.
That's it! Hope this helps.
Hi!
I had my HTC Artemis (with WM6) synced with my Vista PC, all Contacts, Calendar data etc. were synced between Phone and PC.
then I set up my Vista PC completely new. (format C:, fresh vista Install)
Then I wanted to sync my contacts and stuff back to my PC, so i had a backup copy of all data. I established (bluetooth) ActiveSync connection to my PC and tried to get my device paired. it didn't work for some reason...
(I could actually browse the files on my phone, but i couldn't set up sync settings...) So i gave it up, and wanted to try it another time... and then i realized...
DAMN! ALL MY CONTACTS ARE GONE!!!!!
Thats a bit funny because a was worried that my contacts were only on my phone, so I wanted to sync with my PC to create kind of a backup, wich deleted them all! I'm starting to hate windows mobile!
Did enybody encounter a similar problem?
And what could be the reason i cannot sync?
Are you using Windows Mobile Device center or Activsync???
On Vista only Windows Mobile Device center works
I use Windows Mobile Device Center.
but when i open it there comes only a amall diagog titled "Connection settings"
where i can switch on and off bluetooth and usb connections
Hopefully you have a .pst file on your PC with the olod contacts.... would never do anything synching without a backup.
jerryyyyy said:
would never do anything synching without a backup.
Click to expand...
Click to collapse
Thats the reason why i wanted to sync!
How can I make a backup without syncing?
alphanimal said:
Thats the reason why i wanted to sync!
How can I make a backup without syncing?
Click to expand...
Click to collapse
You could try "NS Contacts Backup 1.2" its freeware, might work with WM6 worth a try.
If not try spb backup, you can make a full backup of your PPC or of just your PIM data.
There's also PIMBackup by DotFred. It will also backup your SMS and emails.
Is there a way to delete a partnership using only your WM 6.1 Device? I don't use windows anymore and I'm trying to sync with SynCE.
kelbizzle said:
Is there a way to delete a partnership using only your WM 6.1 Device? I don't use windows anymore and I'm trying to sync with SynCE.
Click to expand...
Click to collapse
Sure, in Activesync on the PPC go to options, highlight the computer name of the partnership you want to delete and hit the delete button.
Thanks, for some reason options wan't clickable. So I did what I didn't want to do. Installed virtualox, setup a winXP vm, Installed activesync . I did resync it. Then the options showed up...Weird.
I still can't get a partnership via SynCe :-(
Hello,
I had a Nokia 6620 and I synced all the contacts with my laptop running Vista through Nokia PC Suite. I have a folder named "Contacts" in Vista now, which is also linked to the Windows Live Mail. Windows Live Mail is supposed to be the updated version of Outlook Express. When I opened Windows Mobile Device Center to sync all the contacts and calendar items to my HTC Fuze, the options to sync my contacts and calendar are disabled. Am I doing something wrong here? How do I sync all the data, which was stored on my Vista system by Nokia PC Suite, with my HTC Fuze, without opening a Windows account? Is there any other application I can use for this, other than Windows Mobile Device Center?
Thanks,
Keith
I am really stuck with all my contacts in Windows "Contacts" folder and not being able to sync them with my HTC Fuze. I would really appreciate if someone can point me in the right direction or help me out. Thanks.
Now I could be way off here so apologies if that is the case. I think WMDC only deals with Outlook (not Outlook Express). If that is the case then try importing your contacts into Outlook and then re-setting up your sync settings. That might help.
Another thing to consider is to go into Activesync on your device and then options. Look at what it thinks it is syncing. If contacts are already set to sync with something, then uncheck this and run the WMDC connections wizard again. You may find that this time you can select the contacts folder this time.
As I said, I could be way off as I am not a computer guru by any stretch of the imagination. All the best.
Sorry, 1 more thought. You may want to try and uninstal Nokia PC suite-it could be that WMDC sees the contacts being synced with Nokia PC suite and thus wont allow it to sync with your HTC. If you do unistall just remember to back up your contacts etc otherwise you could end up loosing them all. Not good me thinks!
Nokia Suite maintains its own database which is independent of Outlook's. Both can reside on the PC without conflict, however, the OP needs to have the data (Contatcs/Tasks/Notes/Cal, etc) in Outlook to sync to WM devices.
@incisivekeith
Easiest way to deal with this is:
Export out of the PC Suite to csv format (comma separated)
Import into Outlook
Sync with addressbook in outlook (combine records)
Sync with phone using active sync
Thank you everyone for your responses, but I have been struggling with another major issue here now. As I mentioned in my earlier post, I was not able to select contacts and other data in Windows MObile Device Center, so I unstalled WMDC as well as the device driver update. I restarted my system and when I installed both the WMDC driver update and WMDC istself, my system doesn't recognize my Fuze anymore. Not only that, I don't have many options in WMDC now, and, the WMDC window doesn't open most of the times. I have tried uninstalling both of them again, installing their versions from Microsoft's Web site, but to no avail. So now, I have the following problems:
1. I don't have functioning WMDC
2. When I connect my Fuze, it is not recognized, although the system makes a sound that there is something connected on the USB port
3. Vista has Windows Mail, not Outlook or Outlook Express
In response to suggestions about Activesync, I just learned that Activesync is installable only on XP, not Vista. I have been struggling with these issues since today morning. This shouldn't be this difficult, after all.
I will try connecting my Nokia 6620 to my system and try to export the contacts to csv format. When I opened Nokia PC Suite without connecting my Nokia phone, the contacts list showed empty on the Suite, maybe because it doesn't store them on the system, and pulls them out only from the phone? I will find that out too.
If someone can, please let me know how to unistall WMDC properly and reinstall it so that it functions the way it did the first time. Are there any other free software to accomplish this? All the help is greatly appreciated. Thanks.
Connect Fuze to WMDC
Start - Settings - Connections - USB to PC
If the "Enable adv..." is checked, uncheck or vice versa
tyguy said:
Start - Settings - Connections - USB to PC
If the "Enable adv..." is checked, uncheck or vice versa
Click to expand...
Click to collapse
Thanks, that somehow helped, I am not sure how, but it did. When I cheched that option off, it again recognized my Fuze as a new device and installed the driver and WMDC, which works fine now, but still doesn't allow me to select contacts, calendar items, etc.
I followed a method here: http://manish.wordpress.com/2008/11/14/importing-contacts-to-windows-mobile-without-ms-outlook/
That method imported all data, with all contacts named "Unknown" and missing the details (phone numbers, address, etc.) of most of the contacts. So, I installed Outlook 2007 and tried to import the csv file in Outlook, but it gave me an error saying its translator was not able to read the csv file (the clipping of the error is attached). I have the following questions now:
1. How do I overcome the importing error
2. How do I sync contacts from Nokia phone directly into Outlook instead of Windows Mail, so that I can have the contacts in Outlook and then, I can just sync Outlook and Fuze.
3. Or, is there a way to have the contacts synced between Windows Mail and Outlook?
Again, thanks for all the help.
@incisivekeith
Haven't had a Nokia for some time but AFAIK the latest PhoneSuite allows you a full sync with outlook.
CSV can be tricky because it may fail at custom fields. Check the CSV file using Excel if you have all headers.
Worst case - take a deep breath and read what google has to say ...
http://www.google.com/search?hl=en&...k&btnG=Google+Search&aq=1&oq=import+csv+file+
OP, do you have OL installed? Otherwise, get OL and setup your Nokia PC Suite to sync with OL, then you can bring your contact & calendar from the Nokia into OL, then sync to your WM device thereafter. If you are not going to have OL soon, then dump your Nokia contacts onto the SIM and drop the SIM into the WM, but you still need to find a way to "scrub" the data.
Almost the same reply but putting the contacts on the SIM usually truncates add info like long names and multi phone entries. Through outlook would be the best and easiest way IMO.
tyguy said:
Almost the same reply but putting the contacts on the SIM usually truncates add info like long names and multi phone entries. Through outlook would be the best and easiest way IMO.
Click to expand...
Click to collapse
Agreed, hence the "scrub" I threw that in b/c it appears the OP doesn't have OL readily available.
PHEW , finally!! It took me the whole day to just figure this out, and now I am thinking why I didn't think about this earlier. But I know why, probably because I didn't want to install Outlook just for the purpose of syncing. Anyway, tyguy, you were right that there should be/was a provision in Nokia PC Suite to sync that contacts with Outlook. I had checked all the settings, but I was checking the settings with Windows Mail chosen, I could find that I could choose Outlook only when I decided to create new settings. I synced Nokia phone to Outlook and then Outlook to my Fuze. Almost all the contacts and calendar items are as they are on my Nokia phone, so I am extremely happy. Some of the contacts, very few, are missing the phone numbers, but I can do that manually for that less a number of contacts. Thank you everyone for helping me out. I really appreciate it.
I remember I had to do a lot of work to solve this, and now I want my E90 back, cause all issues of this bad phone. It is not "safe": does not always ring the alarm, appointments gestion is very very bad, contacts sucks.
I have now the trial version of outlook, now it is over on 31/01 and I have no idea hot to do. I can' t syncronize anymore cause I will not pay for Outlook.
The reality is: wm sucks, i' m waiting for android.
PS: I saved contacts then copied one by one in outlook.
(forgive my english)
alessio
incisivekeith said:
PHEW , finally!! It took me whole day to just figure this out, and now I am thinking why I didn't think about this earlier. But I know why, probably because I didn't want to install Outlook just for the purpose of syncing. Anyway, tyguy, you were right that there should be/was a provision in Nokia PC Suite to sync that contacts with Outlook. I had checked all the settings, but I was checking the settings with Windows Mail chosen, I could find that I could choose Outlook only when I decided to create new settings. I synced Nokia phone to Outlook and then Outlook to my Fuze. Almost all the contacts and calendar items are as they are on my Nokia phone, so I am extremely happy. Some of the contacts, very few, are missing the phone numbers, but I can do that manually for that less a number of contacts. Thank you everyone for helping me out. I really appreciate it.
Click to expand...
Click to collapse
And well, WM contacts only support 1 mobile number. Lots of contacts i have to register twice! It sucks!