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Hot sim card, and now no sim.

I have had my Infuse for about 2 weeks now. From the day I got it, I noticed it would completely lock up and start vibrating. Last week i noticed the sim card was getting hot. This morning I was using it with no problems. I set it on the table, and when I picked it up to use it, the phone was showing a "No Sim" message. I have removed the sim and rebooted several times, but it still says "No Sim." Is my phone pretty much shot?

ReganH22 said:
I have had my Infuse for about 2 weeks now. From the day I got it, I noticed it would completely lock up and start vibrating. Last week i noticed the sim card was getting hot. This morning I was using it with no problems. I set it on the table, and when I picked it up to use it, the phone was showing a "No Sim" message. I have removed the sim and rebooted several times, but it still says "No Sim." Is my phone pretty much shot?
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Wow, never heard of that before. Even if there is a fix for your issues id bring it back, since its only 2 weeks old the store should exchange right in the store. If you wait past 30 days than you may have to send it out for warrenty replacement.
Sent from my SAMSUNG-SGH-I997R using XDA Premium App

Thanks Nash. The only problem is this phone was a replacement phone that my cousin got when he had problems with his first Infuse. They day this one arrived I traded my iPhone 4 for this Infuse. I'm not sure if AT&T will even do anything at this point. Looks like I might have to send it back to Samsung.

I forgot to mention that I am using the SIM card from my iPhone 4. It is smaller then the actual SIM card slot on the phone. I just took the card out and re-centered it, and now it works. I'm thinking I need to go in and upgrade my SIM card. I'll still take it in for the other problems, but for now at least I can make calls.

The first thing i would suggest would be the sim card. I have also had good luck with att's warranty center on the phone. I bought a samsung captivate from craigs list. The service rep said my account said I got the phone in like November (mind you I don't call att and change my imei unless with an upgrade). Told them I had the random shutdown problem and they replaced it no questions asked.

ReganH22 said:
I forgot to mention that I am using the SIM card from my iPhone 4. It is smaller then the actual SIM card slot on the phone. I just took the card out and re-centered it, and now it works. I'm thinking I need to go in and upgrade my SIM card. I'll still take it in for the other problems, but for now at least I can make calls.
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That's the problem that sim. Needs replaced fast buddy take your phone there and get new one asap
Sent from my SAMSUNG-SGH-I997R using XDA Premium App

Yes you should replace your ip4 sim for one that fits, only thing is- I'm sure att will change your number from iphone to Infuse, with that pending, I'm not sure if samsung will warrenty that phone since you weren't origianlly contracted to that phone, I could be wrong. I do know that att can downgrade your data package by switching phones. I bought my gf an inspire from craigslist, I was told that att was releaseing an update for inspires to have "unknown sourses" but you had to call and request it. I called and when they asked for my account info and phone number they noticed that phone number went to a samsung captivate. I said that phone broke so I picked up a replacement. They said they would have to change account from captivate to Inspire, I said go a head. Than they told me said I'm having work done to a non contracted phone, I will loose my unlimited data. I said touch my data and I'm gone to verizon...cancel my request. I later called back and explained, they left me alone and updated my phone. Kinda messed up what att can or try to do to your account.
Sent from my SAMSUNG-SGH-I997R using XDA Premium App

Thanks for the info guys. I just landed in San Diego and walked over to the At&t store near the hotel. They replaced the similar card with no questions asked for free. Nothing changed on my account. The sales Rep said his Infuse has the same freeze with the vibrating problem as well.

You need to go make a full size similar card, or get one from at&t
sent from my big bad infuse 4g

I HAD THE SAME PROBLEM!!!!!!! its around the sim card right hand side gets really hot too

[Q] Lost My Phone...

I lost my damn G2X the other day while drunk and had just installed a new ROM and no tracking app yet. The guy at Tmobile today told that anyone could put their own SIM card in my phone if found and use it without a problem.
Can TMobile really not associate the IMEI off that phone (that I reported lost) with one that cannot be activated? I don't want to believe that and don't believe the fat slob at the store anyways due to how he bad he messed up my account today and failed to share important information with me

aburn95 said:
I lost my damn G2X the other day while drunk and had just installed a new ROM and no tracking app yet. The guy at Tmobile today told that anyone could put their own SIM card in my phone if found and use it without a problem.
Can TMobile really not associate the IMEI off that phone (that I reported lost) with one that cannot be activated? I don't want to believe that and don't believe the fat slob at the store anyways due to how he bad he messed up my account today and failed to share important information with me
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Any T-Mobile sim card can work with any T-Mobile or Unlocked phone without the need of setting up a IMEI to that sim card. So yes they can just throw in there card and it will work. If you report your phone stolen then T-Mobile might be able to block the use of said IMEI from it's network. That is if you know what that number is and you ask about it over the phone. The first thing you should of done in this situation is called in your phone as stolen. Still it's possible they wont do that. I know I've seen comment for cell phone dealers on ebay who stated that the company sold them a stolen phone that is now deactivated. So best of luck. Also make sure you go to an actual corporate store. Not all T-Mobile stores are owned by T-Mobile. It's very hard to tell the difference between them.

Thanks I have the box it came in I think that has IMEI

its a gsm phone so they can't do anything, if it was a cdma then it won't work!

well crap. someones a lucky ************

If you are fast enough you log onto the Android Market on the internet and install Plan B. If they have not yanked out your sim yet plan b will install, automatically run, send an sms to you with the phone's location and allow you to track it online. You can also lock it and have it put a message on the phone to return it to the owner.

Jboxer is right, most probably the thief doesn't know as much to know that he can throw another sim card in there.
Best of luck though
Sent from my LG-P999 using xda premium

And it is not true that T-Mobile cannot block the IMEI. If you call T-Mobile and report it lost they will definitely block the IMEI from use on their network. Whoever found it or stole it won't be able to use it on T-Mobile but they would still be able to sim unlock it and use it on AT&T or another network.

Thanks everyone. I think it's all too late. I tried installing Wheres my Droid from net the next morning but it either needs to be set up on phone first (can't remember) or the phone had already died. Wish I knew about "Plan B." This succcccks. I really hope something goes wrong with it for the new owner, And sure hope they like a basic ass setup of MIUI!!!

same sim card getting LTE on one phone, only 1X/Spotty 3g on other

i posted this on another website's forum yesterday...sorry for those who read it twice, but i got no responses and am desperate.
so my launch day phone had a bit of an accident last weekend the screen cracked. I was able to get another thunderbolt from someone, was originally a refurb (tag under battery says "remanufactured in Philippines" )
any who I've been using the refurb one for about a week now, no major issues. But now today I can't get LTE at all...I've tried reflashing different radios, going back to sense over CM7...nothing. Put the same sim card in another phone right next to it, LTE.
What else can I do? thanks in advance

Have you installed an app recently that is messing up the phone? Have you checked to see if LTE is active on the phone? *#*#4636#*#* and check your phone info. Could always try flashing another radio.

Why does everyone start flashing radios and performing hard resets on their phones when a signal problem shows up? Wouldn't it be wise to contact Verizon first and make sure it isn't their problem? If you haven't changed anything on your phone, there's a 99% chance that verizon is having an off day.

nothing comes to mind that i would of installed that triggered this.
tried different radios.
called verizon to see what they can do. Looks like I can get a replacement phone shipped out. Now to return to stock. thanks.

djxstream said:
called verizon to see what they can do. Looks like I can get a replacement phone shipped out. Now to return to stock. thanks.
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I'm surprised the VZW rep didn't tell you that it's because the 4G sim cards are paired with your phone. I tried to swap 2 4G phones on my account in the past and I was told that the 4G cards are associated to the phones and they would need to send me out new 4G sim cards. This was a while ago, so I'm not sure if it's still valid, but I would think that they'd have a way to re-link the sim cards on their end.
Good luck with this.

NO SERvICE?

wondering if i can get any help around here. One day my sidekick suddenly stopped working. Meaning no signal or service of any. I can log onto wifi and still use the internet but i cant make text messages, calls, ect. I rooted it and flashed Glorious Overdose, but the problem is still there. I'm with tmobile and idk why this doesnt work. It reads the SIM card. because when i take it out it has that sign at the top of the screen saying "insert SIM". anyone know what i can do? i know its not my SIM card because it works with other phones. its something with this phone.
ok.. so the problem is.... i bought the phone off someone on craigslist. and the phone worked for 5 months. then it finallly locked up. ^^^^ so i called tmobile and they said that the person that i bought the phone off of did not pay for their first month's service so they blocked the phone from tmobile use. so i'm wondering is there anything i can do to make it work for tmobile.... if not. just unlock it and use it for tmobile?

xaznxb0ix said:
wondering if i can get any help around here. One day my sidekick suddenly stopped working. Meaning no signal or service of any. I can log onto wifi and still use the internet but i cant make text messages, calls, ect. I rooted it and flashed Glorious Overdose, but the problem is still there. I'm with tmobile and idk why this doesnt work. It reads the SIM card. because when i take it out it has that sign at the top of the screen saying "insert SIM". anyone know what i can do? i know its not my SIM card because it works with other phones. its something with this phone.
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Your sim may be outdated. What other devices do you have? Is it a 4G Sim card?
Sent from my SPH-D710 using xda premium

AndroidBotx said:
Your sim may be outdated. What other devices do you have? Is it a 4G Sim card?
Sent from my SPH-D710 using xda premium
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the other phone i was switching over to was a 3g vibrant. And it was working with this SIM a few weeks ago. thats strange

Maybe. Somene esle is using another of ur sim cards becuase tmobile deactivaes the old ones
Sent from my SGH-T839 using XDA

xtrem88 said:
Maybe. Somene esle is using another of ur sim cards becuase tmobile deactivaes the old ones
Sent from my SGH-T839 using XDA
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i was using this phone the whole time with a 3g SIM. And i never had a problem until now. it happened randomly

SIMs also tend to burn out/stop working, visit your local tmo store and ask them to take a look at your SIM, they should be able to tell, and if it's burnt out they'll give you a new one. Have you tried this SIM in another phone since it stopped working in this phone?

sduvick said:
SIMs also tend to burn out/stop working, visit your local tmo store and ask them to take a look at your SIM, they should be able to tell, and if it's burnt out they'll give you a new one. Have you tried this SIM in another phone since it stopped working in this phone?
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yeah. ive used my sim on another phone and it works fine. I tried using my sisters sim card and her husband's and the sidekick still says no service. but on their phone it works fine as well. so its the phone. If i show them the phone wll they say anything though since its rooted.

Go or call tmob they will send a sim free
Sent from my HTC Sensation 4G using xda premium

bump/ was not a SIM issue.

hmm, when T-mobile told you that they blocked the phone from use because of the person's non-paid bill, did they say there was anything you could do to reinstate the phone on their network?

yogi2010 said:
hmm, when T-mobile told you that they blocked the phone from use because of the person's non-paid bill, did they say there was anything you could do to reinstate the phone on their network?
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they said it was blocked from tmobile use until that first month bill is paid.
so that pretty much means wont be able to use ever huh?
i guess when the sk4 was a free phone they got it and resold it, but ended up not paying that bill.

xaznxb0ix said:
they said it was blocked from tmobile use until that first month bill is paid.
so that pretty much means wont be able to use ever huh?
i guess when the sk4 was a free phone they got it and resold it, but ended up not paying that bill.
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yeah,that sucks, the person might have agreed to a contract just to get the phone for free, then turn around and sell it. whatever happened, it sounds like maybe the only way to use it on Tmobile is to pay the person's outstanding bill
do you have a contract with Tmo? the only other thing i can think of at the moment is unlocking the phone to work with another carrier, like Simple Mobile, or whatever carriers would activate it.
i am definitely not an expert on how these things work, just trying to throw out ideas. i had never really thought about this, i just knew that when a phone is reported stolen, the carrier can block the phone so it can't be used on their network. i bought a Sprint phone off CL once, and i made sure to call Sprint and check the esn # to make the sure the phone was valid or whatever.

yogi2010 said:
yeah,that sucks, the person might have agreed to a contract just to get the phone for free, then turn around and sell it. whatever happened, it sounds like maybe the only way to use it on Tmobile is to pay the person's outstanding bill
do you have a contract with Tmo? the only other thing i can think of at the moment is unlocking the phone to work with another carrier, like Simple Mobile, or whatever carriers would activate it.
i am definitely not an expert on how these things work, just trying to throw out ideas. i had never really thought about this, i just knew that when a phone is reported stolen, the carrier can block the phone so it can't be used on their network. i bought a Sprint phone off CL once, and i made sure to call Sprint and check the esn # to make the sure the phone was valid or whatever.
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yeah but seeing that the phone is a SIM use, and the phone was working for 5 months till now, i didnt see it as an issue buying off craigslist at the point. I didnt know tmobile was able to block a phone. I mean i can see a reason to them blocking the sim card. But i guess i pretty much have a paper weight since i have a 2 year contract wiht tmobile.

xaznxb0ix said:
yeah but seeing that the phone is a SIM use, and the phone was working for 5 months till now, i didnt see it as an issue buying off craigslist at the point. I didnt know tmobile was able to block a phone. I mean i can see a reason to them blocking the sim card. But i guess i pretty much have a paper weight since i have a 2 year contract wiht tmobile.
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i was thinking the same thing, that the block should be against the SIM, not the phone. i guess i would call Tmobile and try to reason with them, and see if they can let you use the damn thing!
hope you figure something out!

SIM card not allowed after coming back from Japan

Hello guys,
Im coming at you for a question which I can't have any answer.
I bought a Note10 Plus in October to somebody on the web, the phone was brand new (on its original sealing and packaging) and working perfectly. I was first on Three network, the phone worked, then I switch on GoMo, working perfectly too. On the 10th of November I traveled to Japan with a local sim card (Docomo) and same, all working. But yesterday, I came back to Ireland where I live, and still as of today, the phone show me 'SIM 2 not allowed'.
The phone is unlocked, I've checked with the Samsung support and they confirmed it (but didn't bring me helpful troubleshooting steps). I've contacted my carrier too who said that there is no issue on my account, and they will send me a new sim card too.
I'm not expecting it to work though, as the SIM card is working on the iPhone X of my gf, and her sim card is not working on my phone too. So it's only on my Note 10+.
I've tried to remove the sim and reinsert it, restart it, reset network settings, check the date and time, nothing to do, all go to the same error.
After making research, I tried to check some IMEI Blacklist check websites, but I don't trust them as I don't know where these infos comes from, but one catch my attention because it told me that the phone was blacklisted : https://www.imeipro.info/
All the others says that the phone is clean. Again, that's why I don't really trust it, and my carrier didn't mention any block. I'm still curious why my phone appear as blacklisted so I send them an email to try to know more.
I receive signal too, but can't send/receive calls or text, and I don't have access to data neither.
So now I have my phone with no any SIM working, and I don;t know what to try to get my phone working again.
I think I've explained all I did today, I don't know what to do more, I don't have any idea of what's going on with the phone, that's why I need your light to see if you can help me to find a way.
Thank you guys, I hope to hear from you soon!

From the sounds of it, it sounds like it's been blacklisted, that's my guess. Do you get any message when you insert the sim? I had a similar thing happen to me, turned out the guy I bought the phone off on Ebay didn't pay he's bill and phone wouldn't text or make calls anymore. O2 was the company that barred the phone, and they couldn't help me even though I had proof I'd purchased the phone from the guy, only he could sort it out as it was he's account. Anyway thankfully PayPal came to my rescue, they just needed proof it was blacklisted, carphonewarehouse did a check and printed out the results for me thankfully as I knew the guy that worked there. I got a refund and promised myself I'd never buy a phone off Ebay from a personal seller, if its a business account then maybe. Awful experience though. I hope you get this sorted.
I'm guessing you've never rooted the phone or flashed it as that can sometimes delete the efs folder which causes the phone to have no imei.

Thanks for your answer !
No usually I root all my phones but this time I wanted to keep it as normal, because tthe phone looks like there's nothing more to improve to me (except a little bbit the camera when the light is low..)
I didn't knew that it could cause such things ! I should have done that
Honestly that was the first time I bought the phone to somebody, and more of that, the phone was sealed on the original plastic with the label ''eu sim card only''. So I was trusting it, even if I know, that doesn't mean it's safe behind that.
Since I've posted the message, I contacted few carriers, like mine GoMo, and they dont know anything about the blacklisting (I was surprised) then I contacted Three, they told me that the device does not belomg to the; so they can't check.
I tried Eir, and they refused to give me infos for data protections, which I think is stupid because the phone is not a personal information who could reveal an identity but anyway. I didn't though about Carephonewarehouse, I will visit them because it seems like this is the best idea.
The weird thing to me is still that it didnt worked suddenly... I was in the flight and this is when I came back that it didn't worked. Well, maybe that was a bad hazard.
Something I've discovered yesterday more of that is when I have this issue, turning off the 4G and only allowing 3G/2G will allow me to use the data. Still no phone or text, but the phone is detecting the H+ signal and I'm free to go on the web.
Yes for your question, the issue happened instantly when I insert the card on the SIM1 with the error SIM not allowed, the SIM 2 slot works perfectly, that's what I'm using for the moment but I can't use any SD card at the same time, so it bother me. :/
Thanks for sharing your experience, then I know a little bit fore of what to do. I wanted to go to the police but I don't want to spend 2 hours there. Maybe I'll think of it as a last resort...

https://www.google.com/amp/s/forum.xda-developers.com/s10-plus/help/sim-1-allowed-t3945371/amp/

I just came from Japan as well I had the same problem but with my Sony Xperia 1.
I bought it from the states and I took vacation to Japan and used their sim card.
When I came back here in Florida I switched back to my at&t sim card I couldn't make calls or texts only data works for some reason I tried everything I used sim card on other phones (sim card is fine)
I tried everything, nothing worked !
I factory reset the phone and it worked, fixed the problem (it's strange because I used Galaxy s8 also with that sim card and it's working fine)
My Sony Xperia 1 had similar problem to yours
I don't know if this will help you to be honest but I had kinda same problem.
Hope you solved you issue.

jadaress1 said:
https://www.google.com/amp/s/forum.xda-developers.com/s10-plus/help/sim-1-allowed-t3945371/amp/
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Thank you, but unfortunately the phone has been bought from someone as I said, and the suggestion there doesn't help :/
cali1986 said:
I just came from Japan as well I had the same problem but with my Sony Xperia 1.
I bought it from the states and I took vacation to Japan and used their sim card.
When I came back here in Florida I switched back to my at&t sim card I couldn't make calls or texts only data works for some reason I tried everything I used sim card on other phones (sim card is fine)
I tried everything, nothing worked !
I factory reset the phone and it worked, fixed the problem (it's strange because I used Galaxy s8 also with that sim card and it's working fine)
My Sony Xperia 1 had similar problem to yours
I don't know if this will help you to be honest but I had kinda same problem.
Hope you solved you issue.
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Thank you for that, I've tried this yesterday after a backup, I used the sim card with the phone completly as new (well, I've restored it from the settings, so I don't know if it was the good way) and it didn't worked.
I think I will try carephone warehouse as jadaress1 requested, it might give me lot of infos there. Im also starting thinking that the phone is carrier blocked, but I can't see any reason why the phone was new and already unlocked so I don't see any reasons...
I'll let you know