My friend was playing around with my Imate Kjam and did the software up date and installed some security update. Now my phone locks up and say device authentication failure. I know I need to reinstall again but I can't get pass that device authentication failure, and without getting pass that my pc wont see my phone to allow me to install a new rom. Did a hard reset already and thought maybe that would get me by, but no stuck at the same screen again. Hope someone can help me get pass this and upgrade to a new rom.
Many Thanks,
Joker
Get to boot loader mode (4 color screen) and flash as usual.
AS will will not "pop-up" but if you look in the lower left of your device you will see USB meaning the drivers a communicating.
Thanks for the reply . When I try and run the enter bootloader it comes up with an error message. can I get into the bootloader any other way.
ok I', able to get into bootloader but when I run the rom is errors out saying can't find device. Any idea I'm trying to do this from a vista pc.
cant do it in a vista pc. get a XP or below.
Related
can somebody help me update my t-Mobile XDA? i messed up my phone once already and know i keep getting error 112 during first step in update. CE Erase fails according to the log. Something is clearly locked, but I don't know what i am doing wrong or forgetting. I don't think t-mobile will restore my phone a second time. please help. I have tried diamondv1.2, wm2005, wm2003se, nothing seems to work.
UPDATE: sorry wrong categorie
not sure if that last big is a signature or a real confusement if so then
you cant use rom from one device on another so i would make pretty damm sure which device i had before trying to flash in worst case you can ruin the device 100%
i checked the requirements, so that should be ok. i just keep getting that same error 112, like something is locked. i haven't been able to find out what the error means. any tips?
and the update software i used checks if the device is right...
perhaps some more details:
if i connect it to my charger it will say serial, unless i pull the plug out a bit, then it will say usb.
if i connect to my pc via usb it will say usb v1.00, but after a while this will disappear and the RED light will go on
I have tried flashing it, but since activesync does not see it as a pocketpc anymore, i can't flash.
i have read a 100 posts by now, but i have not found any solutions.
Hi,
I have tryed to upgrade my rom to a new version (Prophet WM5 AKU3.2 v3231). Followed the stept correctly, however my phone does not boot anymore. It gets stuck in the qtek logo (when it displays the AKU version i´ve got) and the sceen gets all shacky.
An addictional problem is because it is stuck at that point it does not connect to my computer....
What can I do to fix this, any good suggestions
Thank,
Sebastiaan
You should be able to enter bootloader mode by pressing and holding the camera button while you power on your phone. On the bottom left, you should then see "USB" - connect it to the PC and flash it again.
Had to do this yesterday after flashing failed.
Mike
thanks it worked
Sebastiaan
Error [296] Upgrade Only
Hello
I have same Trouble & I Make Bootloder from USB but Always I get This Error
ERROR [296] UPGRADE ONLY
This NBF file connects used for your PDA Phone. Please get newer NBF file.
Note: I try to Upgrade to 2006-11-12_Prophet_WM5AKU2.3_lvsw_edition but my Phone Stack So I reset as say after 30 m
Now I trying to back to Old Software from I-mate
Also I try to upgrade to 2006-11-12_Prophet_WM5AKU2.3_lvsw_edition but no Connection....
Please help me I with out Live (Phone)
I know it sounds strange but i used a different USB port and then it did connect. Now that everything is back to normal i can use the old one again.
maybe it works for you as well
I tried doing that, but for some reason my computer doen't recognize the device...pls help!
Hi All,
Out of the blue my HTC Vox stopped booting. I mean, it would load to the windows mobile screen and then stay there till eternity. Removing my memory card and SIM also did not help! I then tried the hard reset option.
Even after hard reset it sometimes boots(1 out of 15 times) and when it does...it hangs after 10 to 12 minutes. Still have not put my sim n memory card into the phone.
I tries flashing the ROM using the ARA 1.27 ROM. After it rebooted to the bootloader, the flash utility gave a connection error! It did not connect to ActiveSync and stayed at the bootloader screen.
I still do not know how to flash it successfully.
If anybody can help me out, I'll be extremely grateful!
Thanks
Prateek
take the battery out, put it back.
connect your Vox (USB).
Hold the camera button and turn on your Vox.
you should see a red, blue and green screen (if my memory works as it should) and the computer should recognize the device, though you won't be able to explore it with activesync.
Run the SDA_ApplicationUnlock thingy (if you need to)
now try flashing the device.
If it flashes but after 3% restart, you need to do a CID unlock right before flashing.
hope that helps.
Invalid Vendor ID
Hi MoRkusReX,
Its giving me Invalid Vendor ID. How do I CID unlock it?
Thanks,
Prateek
http://forum.xda-developers.com/showthread.php?t=330909
first post , download the last file:
Vox USPL- CID BYPASS.zip
There a Readme file in there, you should read it.
post back where you're done.
No Luck!
Hi MoRkusReX,
Since my phone is not booting into the OS thus I cannot use the UPSL_CID provided in the link.
Only once I have been able to boot into my OS and followed the instructions given in the link. The phone comes to the Linux black screen and then switchers off. Then the ROM Update Utility with which i'm trying to update the ROM gives an error that "cannot connect to the phone".
So, now I need to flash my ROM from the bootloader itself. Have managed to get mtty and connect to the phone. But even trying ResetDevice command, the phone does not boot.
Can you tell me the exact steps to flash a new ROM from the bootloader itself including CID unlocking? Can it be done??
Thanks,
Prateek
prateekswarup said:
Hi MoRkusReX,
Since my phone is not booting into the OS thus I cannot use the UPSL_CID provided in the link.
...
including CID unlocking? Can it be done??
Thanks,
Prateek
Click to expand...
Click to collapse
yes it can be done.
you don't need to boot to OS, I couldn't either. after the steps from my first post here, run the uspl_116_jockyw.bat file. follow instructions.
that will unlock the CID.
Now the VOXs' screen should be white or so... then you run the ROM update thingy.
Hi..
I connected with the usb and got the bootloader screen.
tried running the SDA unlock program...the button to unlock the phone is grayed out. Cant click on it.
Next tried running uspl_116_jockyw.bat file
..cannot connect to phone and hence copy of haret.exe did not occur and neither did pmemtest run successfully...
What am I doing wrong??
ok..
first steps again..
battery out, back in.
connect USB
CAMERA button + Turn on.
now.. does windows do that USB sound? you know.. "tu du" ?
No sound....using win 2k Nt server edition...
but has detected my phone once on that USB and then allows me to talk to the phone using mtty....as in commands like ResetDevice work on the phone using mtty..
also, cannot get into bootlaoder mode with USB plugged in...
Steps and their results:
Disabled USB connections in activesync
Booted to the bootloader (red and green and Blue screen)
Connected the USB
"USB" displays on the left hand side corner
Now tried unlocking using Apllication unlock...grayed out button...
Tried running USPL bat but stops and says phone not connected when copying haret.exe
Using windows NT server 2003
if the SDA Application unlock button is grayed, of course the USPL won't work.
why "Disabled USB connections in activesync"?
And.. I doubt this is the problem but you should check on an winXP pc, I did it on XP.
No Luck!
Tried the same with USB enabled...same result
basically the thing we need to figure out is why your computer doesn't recognize the device.
the rest is obvious.
when I go to bootloader on my device windows pops up with a message says windows found device "and it's ready to use". like when you cannot every other USB item.
have you tried doing that on an XP system?
Going to do that now....lets hope it works....
Does ur activesync turn green when u connect at bootloader?
Also, I have removed my sim and memory card...thats okay right?
yeah, I removed both of them.
and no, activesync didn't turn green, but Windows recognized the device when I turned it on. turn on the speakers and wait for that winxp "USB connected" sound.
Still No Luck!
Tried doing the same on win xp...
no luck...
it connects to win xp ans says new device found...and ur USB device is now
ready to use...
after that i try application unlock it still gives me grayed out button....
ne suggestions???
Finally....
Finally got it done...
Thanks for all the help....
I managed to cold boot into the system for one time ans then SDA unlocked it and then ran UPSL .... it ran and then balnked out...
then i disconnected the usb before the ROM update utility and unchecked the USB option in active sync...
then i flashed it with the ARA rom...
Seems to be working okay now..will test for a day and see...
thanks a lot
prateek
prateekswarup said:
Finally got it done...
then i disconnected the usb before the ROM update utility and unchecked the USB option in active sync...
prateek
Click to expand...
Click to collapse
I'm not sure this step was necessary but as long as it worked.. good times.
btw, how did you boot into the system?
kept trying hard reset and repeated booting...( it was booting 1 in 15 times type...)..and one lucky time it didnt hang..so used that window to slip in the SDA unlock and USPL..
thanks ...
you're welcome.
Hello all. I have followed the instructions to get wm6 and got stuck on step 9 of Karhoe's guide. Activesync will no longer see my device. so i cannot move forward. my phone is stuck on bootloader screen. After 'resetting device' in terapro. i saw the splash screen on my device then it went immediately to the bootloader color bars. everything else showed exactly what was on Karhoe pics. i just need activesync to see my device so i can proceed. any suggestions please. Thank you very much.
Activesyn will not see your device as it has been wiped clean of windows. Since you will need to be in booloader screen to install wm6, it doesn't matter if your activesyn sees your phone or not.
I ran into the same issue, i had to actually disable the 'allow usb...' option in activesyn so the romupdater utility can see the phone. So try it both ways.
enable it as suggested and just run the next step of installing the wm6gsmupdate...if you get some message saying connection error, then disable it and try again.
no activesync. Error [264]: Connection
thanks for the reply flashhsalf. it has not worked out for me tho. i tried both ways several times. enable/disable usb. i get same ERROR [264]: Connection.
im going to try it with a different laptop.thanks again.
Once I have this error too. Just reboot my PC and format BINFS one more time and all became fine. Don't know that is the reason, but this trick was helpfull
Have You re-enabled "Allow USB connection" @ connection options in Your Activesync??
got it to work...!!!
thanks all. i tried what was suggested all day...then when i went home i tried again with no success. to the point where my battery just died. i thought it was a paper weight at that point. but i decided to plug into the charger and the bootloader came up again. this time without the USB indication in the lower left corner. after a 2hr charge i took it to the same laptop which i rebooted. enabled usb then it worked! strange but glad i got it to work. Thanks again folks!
i updated to 6.1 but im experiencing issues with internet. ERROR
the remote party has ended this connection. this is the case with MMS as well. anyone experience this?
xdabe said:
Hello all. I have followed the instructions to get wm6 and got stuck on step 9 of Karhoe's guide. Activesync will no longer see my device. so i cannot move forward. my phone is stuck on bootloader screen. After 'resetting device' in terapro. i saw the splash screen on my device then it went immediately to the bootloader color bars. everything else showed exactly what was on Karhoe pics. i just need activesync to see my device so i can proceed. any suggestions please. Thank you very much.
Click to expand...
Click to collapse
i am also stuck to the same point ..
please help me what to do , why does this happens ..
i am very nervous ...as i cant make it a paperweight...
please help ..
thanks
my device is IMATE SP5M
and i have correctly done steps upto 8...
and when i try to do step 9 i only get three color boot loader screen
my device is super CID
info 2
GetDeviceInfo=0x00000002
+ SD Controller init
- SD Controller init
+StorageInit
***** user area size = 0x7820000 Bytes
HTCSSuperCID ' HTCE
Xdabe if you actualise Radio ROM, before upgrading to WM6.1 you wouldn't notice that problem with an Internet.
Try upgrading Radio ROM for your device.
Gsmsikar once you are in bootloader, and have SuperCID, just start installing Radio ROM first, then OS.
Ok so I decided to restart my phone and im now stuck at the boot screen says
Kais1*0
SPL-3.56.Hard
CPLD-8
Went to the help thread everytime I try to do anything I get a error 260 or connection any suggestions or am I done for?
Run the stock ROM that came with the device while in boot loader mode. You could have easily found that out by doing a simple search
You are done for it.
Read the stickies...
*Hint: the one about been stuck at the bootloader
Dave
I have tried all the steps in the sticky the phone will change from saying serial to usb but my pc wont reconize it itll say usb device not reconized and then say your new hardware may not work and when i run the stock roms like i said ill just get error 260 connection problems.
g2lambo said:
I have tried all the steps in the sticky the phone will change from saying serial to usb but my pc wont reconize it itll say usb device not reconized and then say your new hardware may not work and when i run the stock roms like i said ill just get error 260 connection problems.
Click to expand...
Click to collapse
Hmmm,
Error 260 can usually be resolved by reseting your device and/or computer.
Has you PC been rebooted latley, it might help?
Dave
Yes but I also am running a hacked up xp iso with sp3 installed ill try today at school where they dont run os's like mine i guess hopefully i will get it working im guessing at&t wont give me a new one will they haha
g2lambo said:
Yes but I also am running a hacked up xp iso with sp3 installed ill try today at school where they dont run os's like mine i guess hopefully i will get it working im guessing at&t wont give me a new one will they haha
Click to expand...
Click to collapse
No need for this thread to continue.
If you continue to have a problem please post in the thread about Stuck in bootloader.