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stuck at o2 screen

Dear Friend
I have problem that my xda mini s stuck on O2 screen, when I hard reset it shown format failed ,could you help me step by step.I see a lot of related post, still can't solve and complicated.
Thank you so much
my mail : [email protected]
Thanks friend

hendrickwu: please don't cross post 4 times.
Afraid I've no experience with this problem though, can't help
V

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Hi,
Thanks for using XDA Assist May i know your device ?