Just some heads up for all of you on the data plan with T-Mobile USA. As some of you may have heard, they decreased the prices of their unlimited data plan with hotspots wifi from $29.99 to $19.99. The catch is that for those of us already on this total internet plan, they will not automatically discount rates to the lower one. You will have to go online or call them up to switch to the lower rate.
is there any way i can get my contract with orange cancelled if they are not delivering the service i pay for? i have an 18 month contract, which is only a few months old but have increasingly noticed poor signal when making calls and unbelievably slow 3g connection - to the point it doesnt work at all some days. im paying good money for this and i am not getting what i pay for!
i live close to a large town centre in a busy area and the signal there is appalling, as it is all to frequently where ever i go in the uk. i have several handsets (mostly android - but not all!), my friend has a nokia with the same network issues, so it is 100% network and not hardware related.
i also have the t-mobile/orange roaming feature enabled with barely any, if any, improvement!
why should i be stuck to this for another year if its not what im paying for?
anybody have any advice?
I dunno where you live, but for orange France you could concel your contract well till this week i guess, coz they were increasing the price because of increased VAT (TVA) ...
I suggest you to call the costumer service, and tell them about your problem while insisting that you paying for things you aren't getting, or else you'll be forced to switch to another type of contract that offers only the services you are getting, (small montly fee contract = small penalty for the months left in your contract)
You're past any period where you can return the contract due to signal-related problems.
Most networks offer 14 days or so at the start of a contract in which you can return it ddor whatever reason. After that, generally you can only cancel by paying off all the remaining line rental.
Try speaking to Customer Services but I'd be very surprised if they'll be willing to just let you go.
So, I have a real problem. I've been with Sprint for 10 years as of this August. I have perfect payment history and a credit rating above 780. I currently own the HTC Hero, which has been a good little phone, but I want to upgrade. I have the $150 credit to get a new phone, but that's where the issues begin to crop up.
My current contract expires Feb. 19, 2012. Because of successful negotiations in the past with Sprint's Executive Services, I pay $36 and change after taxes and fees for the following:
Plan details
Everything Data 450 $69.99
450 Anytime Minutes Included
Nationwide Long Distance Included
America - Roaming Included
Unlimited Any Mobile, Anytime
Unlimited SMS Text Messaging
Unlimited Picture Mail
Unlimited Data Usage
GPS Navigation
Sprint Data Essentials Pack
Nights: M-TH 7pm-7am Wknd: F 7pm-M 7am
Caller ID
Call Waiting
Three-Way Calling
Voicemail
Add-on services for:
Sprint Navigation
$0.00
Cellular Call Detail
$0.00
Unlimited Nights&Weekends-7pm
$0.00
Premium Data $0 add-on charge
$0.00
300 bonus Anytime Minutes per month
$0.00
Unlimited Any Mobile, Anytime
$0.00
Data Usage
$0.00
Picture Mail
$0.00
I don't use a whole lot of minutes (mostly mobile-to-mobile), don't use a whole lot of data (never more than 2GB/mo), and my max texts are typically around 3500/mo.
I want to upgrade my phone, and I'm considering the SGS2. I have been in contact with Executive Services recently, and the lowdown is that if I want to get a new phone, I will have to pay $200 for the phone. Then, since I was grandfathered in, I'll have to pay the premium data fee of $10/mo. But, I will also have to renew my contract and I will lose the extra $20/mo service credit that is currently offsetting the price of my service. I will retain my corporate discount of 27%, but, all told, after taxes and fees, simply upgrading my phone for $200 will actually increase the price of my service to about $65-70/mo after taxes and fees. This is nearly doubling the price of my service, and without a free phone to boot.
This is nearly the price of similar competing Verizon and AT&T service plans (after my corp discounts there), but Sprint doesn't offer 4G in my area (Albuquerque, NM), and their 3G service is spotty, at best.
Why should I stay with Sprint? Are there better options?
If your bill is going to go up anyway you might want to consider going with a carrier that offers GSM phones (t-mobile, AT&T). That way if you manage to wangle the price of your contract down over the years and face a similar situation as you're in now you can just go out and buy any GSM phone, unlock it (if necessary), stick your current SIM card in and voila, you have a new phone, but you get to keep your existing (cheap) contract.
I joined t-mobile about 2 months ago on a monthly rolling contract, I wanted to change my phone so I just bought a Samsung Exhibit 2 outright from Amazon and stuck my current SIM card in. No hassle.
That's sage advice. Thank you!
How much of a difference from $65-70/mo am I looking at from other cellular providers for the same level of service? Just a cursory check finds $0.01 Verizon phone deals through Amazon, and similar monthly recurring charges for 450 anytime, unlimited text, and 4GB data, after corporate discounts.
My Mom needs a minutes-only plan. At least 30 minutes a month. No text or data needed. She has a GSM phone already. Any suggestions? Plan is for Austin, TX suburban area only. No fringe service needed.
ptel is on the cheap side.
Go to: ptel.com/plans
$20/month for unlimited talk, or $0.05/minute for paygo
Check if your area supports ptel
Im on tmobile's 30$ a month 5gb 100 min phone plan right now and it works out very well for my wireless needs. Is there any other GSM phone plans comparable or better than that in case I need to switch?