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Wizard turns on without any reason

Hello,
I have Wizard + WM6 (faria) and recently I noticed that my PDA turns on without any good reason. Previously the display turned on when I received SMS or when there was an incoming call. Needless to say it drives me crazy!!!
Is there any way to investigate the issue (find a reason for this strange behavior)? Pls help.
P.S. Locking the device is not a solution.

Hikari said:
Hello,
I have Wizard + WM6 (faria) and recently I noticed that my PDA turns on without any good reason. Previously the display turned on when I received SMS or when there was an incoming call. Needless to say it drives me crazy!!!
Is there any way to investigate the issue (find a reason for this strange behavior)? Pls help.
P.S. Locking the device is not a solution.
Click to expand...
Click to collapse
i noticed that before and solved but i cant remember where is the problem exactly.
i think there is something with the connections or something like that
if it happened every short-time try to turn on flight mode, then check if it gone will be sure it is something with connection/phone

its right said:
i noticed that before and solved but i cant remember where is the problem exactly.
i think there is something with the connections or something like that
if it happened every short-time try to turn on flight mode, then check if it gone will be sure it is something with connection/phone
Click to expand...
Click to collapse
I had this problem with the 1413 build, but not since going to the new 318 setup.

mattk_r said:
I had this problem with the 1413 build, but not since going to the new 318 setup.
Click to expand...
Click to collapse
Where I can download it from???

Hikari said:
Where I can download it from???
Click to expand...
Click to collapse
there many roms now build on 318
have a look and you will see

its right said:
there many roms now build on 318
have a look and you will see
Click to expand...
Click to collapse
Hmmm but my rom is 5.2.318 (build 15341.4.0.01)

I tracked that down as being a problem with radio signal strength. Every time the radio signal strength changed it would wake up the phone. That was annoying, but I never found a fix for it since I upgraded to a different to a different ROM that doesn't have that problem. It may have been a problem caused by BatteryStatus's signal strength monitor though rather than the ROM's because it didn't start until I installed BS if I remeber right.

just lock the phone
before put the wizard in sleep mode. then it doesn't wake up when you dont neeD it

Hikari said:
Hello,
I have Wizard + WM6 (faria) and recently I noticed that my PDA turns on without any good reason. Previously the display turned on when I received SMS or when there was an incoming call. Needless to say it drives me crazy!!!
Is there any way to investigate the issue (find a reason for this strange behavior)? Pls help.
P.S. Locking the device is not a solution.
Click to expand...
Click to collapse
don't use a windows mobile password in WM6 (start -> settings -> lock). for mee it makes the phone wake up often. if I remove the password it doesnt wake up automaticly any more

hmm
maybe theres a ghost inside your wizard loll

I had a ghost in my wizard once, had it exorcised, and then it moved into my car. Now my car starts on its own!

Indeed I have a password. Furthermore I noticed that at the outset (WM6 + all software I'm using) the problem didn't exist at all. I think that it started after hard reset + system restore (spb backup).

I did some hard reset, but unfortunately the problem still exist (at least I think so, but today I will check it more thoroughly) HELP!

Here's what I would do if I wanted to keep my current rom - assuming it didn't have this behavior before (I've been known to be excessive at times ):
Back up your phone with something like PIM Backup or whatever you prefer - don't forget your themes, pictures, whatever.
Do a hard-reset.
Test for this symptom before installing any applications.
If the symptoms exist, try a different radio, if not, install BatteryStatus and test again.
Continue until you find the culprit.
Might take a while, but you should be able to find the issue...

its right said:
i noticed that before and solved but i cant remember where is the problem exactly.
Click to expand...
Click to collapse
I don't need to know the reason - I just need a solution?
BTW which one is the best WM6 ROM for wizard now?

The problem lies on having a both a password set and backlight settings on. Either remove the password or turn off the "turn off backlight if device unused for..." setting. It solved the problem for me!

You're right, but unfortunately I need the password :/
This weekend I switched to NBD 7.2 and the problem still exist.

Hikari said:
You're right, but unfortunately I need the password :/
This weekend I switched to NBD 7.2 and the problem still exist.
Click to expand...
Click to collapse
If you need a password, then you'll have to go back to WM5. If you just want a password because you want to protect some files, then you should look into encrypting those files.

I hope that there is some way/there will be some rom to support device lock for Wizard's WM6

some WM6 roms seem to work with password.
I am still on a 'old' rom Wizard Reloaded 1.5 and there I can enable the password without waking up problems.
Just try with any rom, if it wakes up, remove the password. I suppose that's not such a big problem for most of us...you can still use Mobile Justice
I hope someone will find the exact cause (regkey probably) of this waking up problem, so any further roms wont have the problem anymore...

Wizard won't remain OFF when USB connected?

I'm running Faria's final edition of WM6 on my Wizard, pretty much stock except for mun's keyboard and a few apps. This rom is almost perfect for my needs.
The only problem is that when the wizard is connected to my computer USB port to charge, it won't go to sleep... In fact, if I press the power button, it turns off for maybe a minute then turns right back on again!
I searched the forums looking for an answer and came up with very little. I do recall seeing some tips for preventing this behavior several months ago but can't seem to find the post anymore (???).
Actually I had this issue fixed on this rom at one time, but then I went and re-flashed about 20 times, trying all the latest cooked versions out there before returning to Faria's. But now I can't recall the fix for the power-on problem!
So, could someone help me out and re-post the fix?
Many thanks in advance...

Don't know of a fix, but this happened to me also when using Faria's ROM and still happens now using the NBD ROM.

Have same problem with Core 2.0n

Same with my XDA ROM. I thought thats a WM6 feature that I have to live with.

It's a common problem then...
Ok, this sounds like a common problem then.
I've been thinking about it, and if I recall, I think the posted fix might have been from mrfrazz or dr puttingham... I'll try to PM them (not that they know me) and see if I can get them onto the thread....

Wasn't from me.

Ok thanks for that mrfrazzz.
How many folks have this problem? Does anyone have a fix?

Sorry, not from me either.

remove the pin password (start -> settings -> lock). used to solve this problem for me on older WM6 rom's. Don't know if the problem still exists in the newer roms...

nbd 7.4 has this problem and also wm6 business edition.

I am using the Dopod Pro 838 [Mobile 5] and have the same issue, when connected it does not sleep, no matter how many times I close the screen off

Thanks everyone for chiming in. So this is a widespread problem.
Is there a solution? Or is everyone just living with it?

For what it's worth, I've searched and searched and can't find that post with the solution. The only reason I can think of is that the post was removed. (?)
Oh well. I guess I'm going to have to live with it like everyone else until an answer turns up. If anyone has any info or ideas post here and we'll try it out.

WM6 TNT 3.0.... same problem

settings, system, backlight settings?
i'm using an enhanced xm6 and i don't seem to have this problem when i charge with the usb at work (no activesync installation). perhaps you may need to disable that, because i recall reading somewhere that activesync tends to wake the phone from time to time to constantly resync pim information.
if you don't like the backlight on, you can go to settings, system, backlight, and change the settings there. I know on faria's roms, the backlight goes off after some time, even when it's plugged into the usb. t-mobile's default rom and the one i'm currently using don't turn off, unless i hit the power button. (but unlike what was initially stated, my phone doesn't turn back on).
or in case i've misinterpreted something...i recall reading that in some roms, the phone would keep waking up due to the push service and it would require some combination of locking the phone to get it working. in those cases, i believe you have to read the respective rom thread. i know farias "the real thing" thread has info on it.

Thanks for the suggestions, I'll look into somehow getting better control over activesync.
Yeah, that's about where I'm at, just turning off the backlight and pretending the phone is off. But it still kind of irks me, all I want is for the phone to sync then go to sleep until I need it. And stay off when I hit the sleep button...

I've had this problem forever, and I consider it a "problem" because my phone is overclocked to 273, and I'd like to keep it off to keep the temperature down. It's definetly not a rom issue, but like someone else stated, it's an activesync issue. Even disabling sync options on activesync doesn't seem to help, only thing I can think of is uninstalling activesync, but who the hell wants to do that? Maybe preventing activesync from starting or running in the background on windows start, until you want to open activesync manually?

This is the random wake-up problem that first apeared in some build of WM5 (I guess). I too can't find much info on it but I guess you could remove the pin prompting. It happens due to activesync/wmdc and usb connection while the pin is enabled. I guess this is a bug in WM6 which is yet to be fixed. Hope microsoft and WM6 team reads this thread.
May be end tasking activesync in both phone and system will help. I haven't tried as I live with it and is not an issue for me.

with PhoneAlarm there is an option to disable the ActiveSync scheduling within a profile (eg profile work no ActiveSync, while ActiveSync will still be usable at home)
Maybe this can help you?
btw, PhoneAlarm has some other very nice features, it's still my nr 1 app for the wizard!

Can't turn on the bluetooth

hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.

I have had this problem before and unfortunately am having it again. Only solution I have ever found for this is a hard reset and then reinstalling all your apps. If you try to restore from a backup from Sprite Backup, for instance, the problem remains. This would lead me to believe that it's a setting or a registry issue somewhere but I haven't been able to locate exactly what would be causing it and don't know enough about programming in WM to write something to figure it out.
Not a great answer but there it is.
db

MegaHz said:
hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.
Click to expand...
Click to collapse
Hi, I have a Uk version of the touch cruise and I have the same problem. I just did a hard reset but the problem remains. Turning bluetooth on is impossible. It just try's to turn it on and shuts it off immediately.
Maybe it has something to do with GPRS? I am always connected to the internet. I tried to disconnect but then bluetooth still doesn't work. Can anyone help? Thnx!

No one has a clue?

I had this prob with bluetooth and wifi following the use of wmwifirouter- after hard reset and no wmwifi all goes well...
On a French SFR rom

any other idea?

Same problem... beginning to wish I'd gone all Apple and bought an iPhone. Anyway.... To trun it on, I had to go to Comm Manager>Settings>Bluetooth>Mode>Turn on Bluetooth. That worked despite the Comm Manager still showing Bluetooth as "off".
It only connects 1/2 the time to my headset or handsfree in the car
Otherwise, the phone crashes only once a day! Great! Thanks!

ok, great to see more people having the same problem but i hope that someone has a sollution...
When I try to turn bluetooth on in the communications settings i get a message saying there is a hardware error! :S
Ohw btw, I'm not using any router programs or other and my WIFI works fine.

has anybody of you having this problem tried to change to another rom?
if yes? did this worked?

any news on this?

No news, I don't want to try for a different rom because i don't think it will change anything. It just seems like its a faulty device which is a real shame. I've already contacted the place where i bought it and see if i can get a new one.
I also have problems with my microphone during calls, photo camera does often not work and the touchpad reacts very slowly to my touches. Very annoying!!!!

Yup, am returning mine to HTC aswell. Not even sure I want it back. WiFi stopped working too, and then it stopped receiving text messages, and everyone said they couldn't hear me when I called them. Great

Some of you guys got a bad device, there are thousands out there working properly.
If some of you guys flashed a newer Radio, the one form the test-ROM, then this is your problem.
And some of you guys have a quite gay branded ROM (slow responsiveness of touchpad). The original HTC ROM on the FTP and even more so a cooked ROM would solve alot of your problems. But be aware, flashing without having a backup ready is going to void your warranty if you want to exchange it having a custom/non-original ROM on the device.

What's up Schaggo
I am experiencing the same problem these gentlemen are mentioning and my ROM is not gay or lesbian. It is the original one.
TC is my 7th HTC device and I can see the quality of the ROMs decreasing a lot on every new device. I feel like HTC needs a real competitor to move up its arse quicker.
All I can say is that it really annoys me to hard reset this [email protected] everytime I "accidentally" use a native feature called Flight Mode. By bluetooth seems to fly away and never get back.
Lots of time the GPRS settings have to be reconfigured too. Some people I know have problems with GMail IMAP4 accounts when sending messages after some time. I never had this problem on my Kaiser neither on my Niki.
The lack of a video driver really is an egg on our faces, because I can't believe my ole Qtek 9100 responds quicker than these "all the bells and whistles" Qualcomm 7200 super-duper geared up devices.
So, if you feel like not contributing, please do not mess around.
Your signature tells me you are a wise man, but your comments show me otherway.
-Feaps

PB of BT still there with custom rom
MegaHz said:
has anybody of you having this problem tried to change to another rom?
if yes? did this worked?
Click to expand...
Click to collapse
Hi
I've tried many custom rom and the PB continue. "PB with the hardware oh BT".
Hard reset doent change anything.
my initial rom (SFR France) was working
custom rom (blackwidow + Bepe 058) are buging...
nedd some help !

Thanks alot for that input feaps. I guess I have to clarify a little bit.
My answer was supposed to be pointing in different directions. The first and general information I tried to contribute was, that it is not a common Polaris problem to have a broken Bluetooth unit. Which doesn't help at all to ppl affected, but it should tell them, that they probably got a bad device and should exchange it first before blameing htc in general and shouting for an iPhone.
It only was partially directed at specific persons. At madinga for example: did you try hardresetting your device? It could be a corruption in your system which causes all those problems. I doubt it though, if you suffer the loss of so many functions at the same time I suspect the mainboard to be broken. But nonetheless, hardreset it, see if its working, BEFORE you put your backup back on the device again since that could restore the corruption. If it doesnt work, exchange your unit, I hope you'll get a working one back.
My second line was directed at all people which have overwritten their original Radio with the 1.58.25.14 originating from the HTC Test ROM which can be found on the ftp server. The Bluetooth part of that Radio is flawed and leads to the problems described in this thread. I quite nicely pointed that out and told people where to have a look before shouting around. I do know that because I tried it myself and couldnt get my Bluetooth devices working. Once I flashed the original Radio back, my BT problems were gone.
And my third line - in which I may chose the wrong words, 'gay' for example - holds information targeted at people with for example the branded french SFR ROM or the original HTC french ROM. The SFR ROM is just horribly branded and if you go through the threads here you'll find people complaining about problems which then turn out to be related to the ROM. The french HTC ROM is flawed as well, it has severe problems with the volume control. I don't exactly remember what it was, but it's a flawed ROM, thats for sure. The German o2 ROM isnt flawless either, I know that because I originally had that ROM. Once I flashed my orbit 2 with the original HTC WWE ROM, I found it to be working alot better and smoother than with the o2 ROM originally provided. And this is where my last line comes into play: if you suffer problems related to your currently flashed ROM, they could be diminished by flashing an alternative ROM. But if your device is broken, and I personally and strongly believe that everybody fooling around in this forum should be intelligent enough and able to determine the sense of my words, eg. if he/she suffers a ROM problem or if the device just simply is dead and take appropriate actions.
And now to your contribution feaps. I feel personally attacked by your words. Thats why I defended my words in all the paragraphs above. Trust me, I've had enough mobile devices of all sorts to know what it means to get a not working once. Its frustrating and makes you want to throw it out of the window. And being able to see the quality decrease over time is just another drop on a hot stone. I agree. But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think? As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices. And recommending to flash the original HTC ROM, which should be/is the base for everything floating around, breaking your devices, is a serious input to everybody.
Edit: I forgot to add, pointed at nooms, there are cooked ROMs out there which stupidly have the new, flawed Radio baked in. Which Radio are you on? Try Start > Settings > Tab System > Device Information > Tab Version. Are you inadvertedly still on Radio 1.58.25.14 or back to (original) 1.58.21.23?

Hi everyone,
I agree with Schaggo completely. Most of the time problems have something to do with the software on the device. But I a not a tweaker like most of you guys, i've just bought my first (and hopefully not last) HTC phone. If i have problems of some kind, all i can do is reset the thing. A hard reset if necessary. I've done that many times. I can't change the software that comes standard and i don't think i should be the one who has to do that. Shouldnt HTC be doing that??
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)

You're right
schaggo said:
(...)
My answer was supposed to be pointing in different directions.
(...)
And now to your contribution feaps. I feel personally attacked by your words.
(...)
But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think?
(...)
As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
(...)
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices.
Click to expand...
Click to collapse
Well put. Sorry for being rude, but I keep seeing people offending others day after day in this forum that used to be high level; but that doesn't mean I should act the same way.
I totally misread you and please accept my apologies.
My ROM is: 1.25.405.1 WWE
ROM Date: 12/11/07
Radio Version: 1.58.21.23
Protocol Version: 25.65.30.04H
One thing I could notice is that HTC has a flaw in the Flush HKCU to Permanent Memory While Shutting Down. Some keys are not written.
One example is the MagiCall (an app I use) registration key. The software maker had to write a flush app for doing that. Another example is the Start>Settings>System>Error reporting. No matter what you chose, after a power cycle or a soft reset, it always go back to "Disable...".
I have, also, already tested the device after the hard reset with no extra apps on it. Same lame behavior on BT...
So, SW QA levels are really dropping fast on new HTC models. That is pretty bad.
But anyway, I have an open case with HTC and if I find something contributive I will toch base with this thread.
Once again, sorry for being rude.
Best,
-Feaps

Furio83 said:
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)
Click to expand...
Click to collapse
Then I guess you most probably got a bad unit. I guess the only solution at this time is an exchange.
The Radio-Firmware doesnt control the FM Radio btw The Radio-Firmware controls connections to the providers network, Wireless LAN and Bluetooth. But the FM Radio seems to be really bad in the Polaris, a lot of ppl I know complain about it.
feaps said:
please accept my apologies.
Click to expand...
Click to collapse
No problem dude! There is no need for such an excessive appology. We are in a Forum and people have different oppinions and I think its totally acceptable to shout at each other. I just wanted to express that I'm not in accord regarding your judgement of my post. But thanks a lot, I seriously really appreciate it!
Yes, your device seems pretty standard to me and the scenario you described logically made me think of a software error. But this seems very unlikely now. I'm out of ideas for the moment then, I guess you have to return or exchange it too.
You are perfectly right about the dropping SW QA though. You can notice the registry glitch in other areas as well: backlight timer always reset to 30 sec, and there are more settings all over the place which don't get saved properly.
Again, no problem, everybody lets be cool

Bluetooth doesn't turn on
I have the same problem. Did anyone find a solution?
Also camera fails to initialize, touch pad is sometimes very slow for initial reaction. I have NO added programs beyond manafacturer originals and have tried a number of hard resets. Doesn't help.
Jeremy

Threaded SMS Touchflo # Issue

So using threaded sms has become an issue. After my long chat touchflo still shows #s under the sms tab. I have to go in and click each message until it dissapears. Is there a way to fix this? Not to mention its wasting my battery because the light keep going telling me i have an sms

I was having the exact same problem recently. what ROM are you using?

Provens rom 1.03

I have the same problem with JD's ROM (1.03651.3) but didn't have it with the stock ROM, no idea the version number.

xboxhaxorz said:
So using threaded sms has become an issue. After my long chat touchflo still shows #s under the sms tab. I have to go in and click each message until it dissapears. Is there a way to fix this? Not to mention its wasting my battery because the light keep going telling me i have an sms
Click to expand...
Click to collapse
You could disable the light until a solution is found to help with the battery drainage.
Unfortunately I don't have that issue so I can't offer any help other than the battery help. Sorry.

Yea i also had the issue with the new ROMeOS and the PROven ROM, but no issue with NATF or stock. The only thing I can recommend to you is to use a different ROM or revert to an older version, because I think it has something to do with the newer versions.

Im also having this probelm too. it first started when i was still using my diamond with duttys roms, the older ones didnt do this and then all the sudden it started doing this. and first rom i flashed on my fuze had the same prob.. seems to be a limited amout of people having this issue but hope we can figure it out. If any of the experts out there have any ideas let me know and im willing to test things.

Apparently the latest ROM is fixed...20931, I believe.

Windows Live Messenger Problem

Hi!
I downloaded the new Windows Live Messenger and it works like a charm. The problem is every 5-10 minutes it tells me my connection is lost and it´s trying to reconnect, however the connection had never been lost and it never reconnects. Also the interface becomes glitchy, the soft buttons dissapear, so instead of having a frame around close(when you press the top bar) you only have the word close and touch x taskmanager doesn't have any X's anymore to close applications, only a soft reset fixxes this. Palringo doesn't give me this glitch but I don't like the user interface that much.
Any help?
Thanks!

happens here too its annoying

bigpete78 said:
happens here too its annoying
Click to expand...
Click to collapse
I hope there will be a fix soon because I really like the UI, it's great to work with.

msn has been suffereing this issue for MONTHS!!!!!
You're not the only one. I'm on Telus Mobility with the same issue, funny thing is... It actually happens on the diamond and touch pro now on the STOCK ROM!
So it's clearly an issue with the MSN service itself.
They better fix it because i miss it dearly!

mightymike84 said:
msn has been suffereing this issue for MONTHS!!!!!
You're not the only one. I'm on Telus Mobility with the same issue, funny thing is... It actually happens on the diamond and touch pro now on the STOCK ROM!
So it's clearly an issue with the MSN service itself.
They better fix it because i miss it dearly!
Click to expand...
Click to collapse
Have you guys looked in the Marketplace and downloaded the latest version?
I recall a post or two previously that were solved by the new one.

rp-x1 said:
Have you guys looked in the Marketplace and downloaded the latest version?
I recall a post or two previously that were solved by the new one.
Click to expand...
Click to collapse
I have the latest version, installed it yesterday and the problem is there.

I created a a post in the microsoft forums and it seems updating the radio fixes it but ive just given up and waiting for the nect rom update with the added radio.
Ill dig out my post later.

Radio fix? but I never use the radio application so how is this the cause of the problem?

Bump...........

Any help? How about that microsoft post? Can't find it on the microsoft forums.

Same probs here for already 3 months or so, my Touch Pro also have this problem!
Wtf are they doin at MS ;/

All mine have the same problem.

If I'm not mistaken I've read somewhere that flashing to a new Radio Rom would fix the problem. I'll try this out and let you know how it works out.

BlazinAsian said:
If I'm not mistaken I've read somewhere that flashing to a new Radio Rom would fix the problem. I'll try this out and let you know how it works out.
Click to expand...
Click to collapse
is it working? i have also problems with msn

Nth to do with flashing New Radio Rom
This "disconnect" problem has been happening a long long time since i had Dopod D810, Diamond2, and now HD, and the issue never gets away! I thought was the problem with network privoders over my place(HK), it seems actually not as what i thought...i see all of you here got the same issue...so MS what the fxxk, i am considering of iphone...it seems good in some way...hehe..
thanks

MS is sleeping, its a flaw well known even by Wifi will still get lost connection or updating status. It's so damn irritating every now & then need to flip through the chat windows just to refresh the connections. Unlike Android MSN it realy does auto-reconnect upon lost connection or trying to send message until the other user receives it.