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I'm having this problem and have seen several others with same. When trying to use VC, get the "..have encountered a problem, try restarting" error. I fixed this problem with registry corrections before but the required Keys are not setup when installing under WM5 or lower. Just having this problem with WM6 (reloaded 1.7.1). Any ideas?
Atra said:
I'm having this problem and have seen several others with same. When trying to use VC, get the "..have encountered a problem, try restarting" error. I fixed this problem with registry corrections before but the required Keys are not setup when installing under WM5 or lower. Just having this problem with WM6 (reloaded 1.7.1). Any ideas?
Click to expand...
Click to collapse
What else do you have loaded on your phone(s) that have this issue. I use VC on all WM6 and WM5 roms that I've run (and ones I've cooked, like the Crossbow Reloaded ones you mentioned) and have never had this error and I've never tweaked around registry settings. I just install the cab and it works...
Are you installing VC 1.6 US?
With all the WM6 roms i've used (not as many as some but i'm new here) I haven't had an issue with VC 1.6 US either.
don't think it's a definite answer, but i did have this problem in the past when i installed voice command on my memory card rather than on phone memory. sometimes during loadup after a soft reset i would get that error...think it's because it takes longer to load from the card and voice command is setup to run right away (always in the background)...
if it's installed on the phone memory...dunno...sorry
I run VC 1.6 US and have never had a problem with it. I always install it in main memory.
I give..
Going back to WM5 Molski. To answer some of the post..
It's VC 1.6
No other software loaded..Fresh flash.
Installed to device, not storage *only option offered for install location*.
Get a message during device install: (...recommend installing to main memory. Do you still want to install to "."...) I answer Yes because it just aborts install to say No.
Thanks for the replies guys..
<--[Totally Screwed]
OK, now I have no sound from the speakers and Mic not working. While in Phone mode, the speaker button stays in the On position and won't turn off. Got the old Voice Command registry settings in place but it seems the new problem is the culprit. Going to start a new thread with new problem unless someone has any ideas..
Closing out
Back up and functioning on Molski 3.3 Crossbow. From what I can tell, during the WM 6 load, the speaker phone option became stuck in the On position but the speakers and Mic were not functioning. Voice Command seemed to know there was a problem and gave the "..restart VC.." message. After re-flashing Molski (a few times, still no joy), I flashed with the wired earbud/Mic connected. After flash and phone restart, I removed the headset while in phone mode. Speaker button reset to normal, phone speakers/mic started working again. Reloaded Voice Command and all worked.
aaahh the joys of PDAdome.. Where else can you get the thrill of accomplishment by getting back to the same friggin place
Thanks again for the replies all..
I have actually had this error a LOT with various ROMS, all were based on the Faria real thing base I believe. I'm not sure if that's relevant or not. At first it would just pop up randomly. Sometimes I could restart it and it would be fine, others it would never restart until I soft reset. The errors tended to get more and more frequent until it finally stopped working completely. Even on a reset it would come up right away. I hard reset that particular rom and it was fine for awhile but the issue returned and much more quickly. I never really installed any software onto the phone that ran in the background so I'm really at a loss as to what causes it. The last couple of ROMs I used didn't have VC and I never bothered to reinstall it because it kept having errors anyways. I am about to reflash yet again so I guess I'll put it in if it's not already there and see how it goes.
Give Molski a try..
Avatar28 said:
I have actually had this error a LOT with various ROMS, all were based on the Faria real thing base I believe. I'm not sure if that's relevant or not. At first it would just pop up randomly. Sometimes I could restart it and it would be fine, others it would never restart until I soft reset. The errors tended to get more and more frequent until it finally stopped working completely. Even on a reset it would come up right away. I hard reset that particular rom and it was fine for awhile but the issue returned and much more quickly. I never really installed any software onto the phone that ran in the background so I'm really at a loss as to what causes it. The last couple of ROMs I used didn't have VC and I never bothered to reinstall it because it kept having errors anyways. I am about to reflash yet again so I guess I'll put it in if it's not already there and see how it goes.
Click to expand...
Click to collapse
I didn't have any problems with his roms (..and went back to it with no probs). Only started having problems after I tried the Faria WM6. If the Molski works for you let me know. We'll give Faria a nudge.. Good Luck!
VC issues I've run across
I've tried pretty much every WM6 rom out there.... and cooked some of my own using the Pandora Kitchen.... and it seems that VC 1.6 decides to ignore my bluetooth activation button on some roms... all incoming calls and texts and reminders get announced as expected and the handsfree works great, but I can't push the headset button and get VC to wakeup.... Tried disabling VC and then re-enabling it, repairing the bluetooth, removing and then readding VC... nothing would fix it.... reflash with a different rom and presto! VC works!
At one point I had a strange issue with the bluetooth microphone.... VC would work fine (I'd ask "what time is it" and it would tell me the time) but when I was in a call, no one could here me.... I ended up enabling and then disabling auto gain control... wallah, mic works again.... weirdness.... (don't think this was rom related)
Anyway... the roms that I've had this problem with was XDA Mobile 6 (release 1... relase 2 is kicking a$$) and I think NBD 7.1... never had a problem with a ny Pandora cooked roms.....
Anyway... my $.02... (I'll probably get change)
kudo's to the rom wizards that be...
never had a problem. Installed in a few different roms. works fine
installed to main memory.
wolverine9827 said:
I've tried pretty much every WM6 rom out there.... and cooked some of my own using the Pandora Kitchen.... and it seems that VC 1.6 decides to ignore my bluetooth activation button on some roms... all incoming calls and texts and reminders get announced as expected and the handsfree works great, but I can't push the headset button and get VC to wakeup.... Tried disabling VC and then re-enabling it, repairing the bluetooth, removing and then readding VC... nothing would fix it.... reflash with a different rom and presto! VC works!
Click to expand...
Click to collapse
Voice Command Bluetooth Fix
View attachment 43147
I can't take credit for this and I can't give credit but Thank you...!
I've used this and has worked when VC w/n initiate via earpiece.
There's several threads on the specifics of this cab.
I'm running Faria's final edition of WM6 on my Wizard, pretty much stock except for mun's keyboard and a few apps. This rom is almost perfect for my needs.
The only problem is that when the wizard is connected to my computer USB port to charge, it won't go to sleep... In fact, if I press the power button, it turns off for maybe a minute then turns right back on again!
I searched the forums looking for an answer and came up with very little. I do recall seeing some tips for preventing this behavior several months ago but can't seem to find the post anymore (???).
Actually I had this issue fixed on this rom at one time, but then I went and re-flashed about 20 times, trying all the latest cooked versions out there before returning to Faria's. But now I can't recall the fix for the power-on problem!
So, could someone help me out and re-post the fix?
Many thanks in advance...
Don't know of a fix, but this happened to me also when using Faria's ROM and still happens now using the NBD ROM.
Have same problem with Core 2.0n
Same with my XDA ROM. I thought thats a WM6 feature that I have to live with.
It's a common problem then...
Ok, this sounds like a common problem then.
I've been thinking about it, and if I recall, I think the posted fix might have been from mrfrazz or dr puttingham... I'll try to PM them (not that they know me) and see if I can get them onto the thread....
Wasn't from me.
Ok thanks for that mrfrazzz.
How many folks have this problem? Does anyone have a fix?
Sorry, not from me either.
remove the pin password (start -> settings -> lock). used to solve this problem for me on older WM6 rom's. Don't know if the problem still exists in the newer roms...
nbd 7.4 has this problem and also wm6 business edition.
I am using the Dopod Pro 838 [Mobile 5] and have the same issue, when connected it does not sleep, no matter how many times I close the screen off
Thanks everyone for chiming in. So this is a widespread problem.
Is there a solution? Or is everyone just living with it?
For what it's worth, I've searched and searched and can't find that post with the solution. The only reason I can think of is that the post was removed. (?)
Oh well. I guess I'm going to have to live with it like everyone else until an answer turns up. If anyone has any info or ideas post here and we'll try it out.
WM6 TNT 3.0.... same problem
settings, system, backlight settings?
i'm using an enhanced xm6 and i don't seem to have this problem when i charge with the usb at work (no activesync installation). perhaps you may need to disable that, because i recall reading somewhere that activesync tends to wake the phone from time to time to constantly resync pim information.
if you don't like the backlight on, you can go to settings, system, backlight, and change the settings there. I know on faria's roms, the backlight goes off after some time, even when it's plugged into the usb. t-mobile's default rom and the one i'm currently using don't turn off, unless i hit the power button. (but unlike what was initially stated, my phone doesn't turn back on).
or in case i've misinterpreted something...i recall reading that in some roms, the phone would keep waking up due to the push service and it would require some combination of locking the phone to get it working. in those cases, i believe you have to read the respective rom thread. i know farias "the real thing" thread has info on it.
Thanks for the suggestions, I'll look into somehow getting better control over activesync.
Yeah, that's about where I'm at, just turning off the backlight and pretending the phone is off. But it still kind of irks me, all I want is for the phone to sync then go to sleep until I need it. And stay off when I hit the sleep button...
I've had this problem forever, and I consider it a "problem" because my phone is overclocked to 273, and I'd like to keep it off to keep the temperature down. It's definetly not a rom issue, but like someone else stated, it's an activesync issue. Even disabling sync options on activesync doesn't seem to help, only thing I can think of is uninstalling activesync, but who the hell wants to do that? Maybe preventing activesync from starting or running in the background on windows start, until you want to open activesync manually?
This is the random wake-up problem that first apeared in some build of WM5 (I guess). I too can't find much info on it but I guess you could remove the pin prompting. It happens due to activesync/wmdc and usb connection while the pin is enabled. I guess this is a bug in WM6 which is yet to be fixed. Hope microsoft and WM6 team reads this thread.
May be end tasking activesync in both phone and system will help. I haven't tried as I live with it and is not an issue for me.
with PhoneAlarm there is an option to disable the ActiveSync scheduling within a profile (eg profile work no ActiveSync, while ActiveSync will still be usable at home)
Maybe this can help you?
btw, PhoneAlarm has some other very nice features, it's still my nr 1 app for the wizard!
first of all: sorry for my poor english!
unfortunately I keep on losing some SMSs.
I have changed different ROM (from the NBD 4... up to the 8.2 that currently I have in use, XDA6 in all the releases...) but the problem persists.
sometimes... not frequently (unfortunately always from a person for me very important) I lose the SMSs: the telephone "revives", illuminates the display green and red buttons... but nothing.... SMS=0
(I have called the person that I imagined had written me and has confirmed me)
I have tried the whole radios: 2.69 (good audio...), 2.61...very fast but bad receipt, 2.47 (I thought the best), 2.37 (original of mine k-jam Italian), 2.25 of T-mob and finally the 2.19.. from all declared the best... but with a bad audio according to me.
Any idea?
with a downgrade to WM5 the problems seem to disappear....
Please, help.... i love WM6....
i think its not bcuz of wm6 !
you RESET your phone without any reason ! if you RESET your phone , all incoming data will be lost !
so try shutting down your phone by pressing and holding the power botton and this problem probably will be gone
Tau,
This is a confirmed problem with WM6, if you search around you'll find the T-Mobile Radio ROM and CIngular Radio ROM threads where people outline some of the issues they've been having and the fixes they've tried and gotten to either work or fail. I'd just reccomend either switching back to AKU 3.3 or just keep trying different radios.
That's a radio issue, the only ones that seem to work consistently is Farias version of 2.69 or 2.19. The non faria version of 2.69 still seems to have that problem, at least for me it did.
thanks...i'll try faria's one
xeno1 said:
That's a radio issue, the only ones that seem to work consistently is Farias version of 2.69 or 2.19. The non faria version of 2.69 still seems to have that problem, at least for me it did.
Click to expand...
Click to collapse
thanks
tommy
No problem. The easiest way to figure out if a radio is going to work for you is to hook your phone up to activesync and then call yourself or text yourself while it's connected. If the the send and end lights come on but you don't recieve the call or sms it's time to flash a different radio rom. Call yourself or text yourself a few times to make sure because you may just get lucky and it recieves the call or sms the first time or 2.
Hi,
Is anybody else experiencing issues with losing sound on their phone? I have been experiencing this on a number of different roms and initially put it down to an incompatible radio, but I have sinced flashed back to one of Dutty's roms (including radio) and it happened again. I have now flashed back to the stock bootloader and HTC rom and it has happened again!
I am at a bit of a loss now - am in the process of hard resetting my phone to see if it happens on a bare device as I had a number of apps installed although none of them had caused this problem before that I am aware.
Would be interesting to know if anyone else is getting this - don't know if its possible that any of the recent radio/rom releases could have done something permanently damaging to cause this. Will be sending mine back to HTC if it happens again, unless someone identifies a fix?!?
Cheers!
captainsensible2002 said:
Hi,
Is anybody else experiencing issues with losing sound on their phone? I have been experiencing this on a number of different roms and initially put it down to an incompatible radio, but I have sinced flashed back to one of Dutty's roms (including radio) and it happened again. I have now flashed back to the stock bootloader and HTC rom and it has happened again!
I am at a bit of a loss now - am in the process of hard resetting my phone to see if it happens on a bare device as I had a number of apps installed although none of them had caused this problem before that I am aware.
Would be interesting to know if anyone else is getting this - don't know if its possible that any of the recent radio/rom releases could have done something permanently damaging to cause this. Will be sending mine back to HTC if it happens again, unless someone identifies a fix?!?
Cheers!
Click to expand...
Click to collapse
happened to me yesterday. i had to hard reset and my phone still isn't customized 24hrs later.
Do you remember what apps you had installed?
I'm starting to think all of this has something to do with MSVC.
well i have consistently been using version 19209 whilst having these problems. Going to try 17913 again and see how that goes.
Mine too
I've been getting this alot lately, too. I think it's either MS VC or S2U2 1.01, or a combination of them.
I've done the same thing, flashed multiple ROMS and radios, but I've stayed in the WM6.1 family. I was running Confused Stu's Vista 1.2 forever and it suddenly started doing that - loosing sound. I went to 1.3 and then over to a Dutty build, and have now settled on L26_WM6.1_PROV4_(3.51.502.0_WWE)_Multimedia... This time I went slow and only loaded a few apps at a time. I thought it was Calendar+... But I don't have that on here yet.
It seems like it ran fine until I put S2U2 on here, but like I say, I use MS VC to announce everything so maybe it's some action there that didn't happen until after I put s2u2 on there, or maybe coincidence.
I wonder if anyone else is seeing this? I think I'll start over without S2U2 - even tho it rocks! - and chill a week.
Do you use S2U2? Do you use Caller ID in S2U2? How about slide 2 answer, slide 2 end key options? What about blank screen on talk option?
Thanks,
H
s2u2 v1.01 could be the culprit as i have been using it. After slowly reloading apps this morning sound had gone again, and one of the last to go on was s2u2. I don't think MSVC is the problem as it has never done it before plus its cooked into a lot of new roms, whereas s2u2 isn't. Am going to uninstall s2u2 and see what happens. It was one of the last things I put on and sound had been stable before that.
Im getting this issue as well, what radio are you guys running just out of interest, im running duttys 6.1 build 19199 with radio 1.65.14.06
I haved the same problem and resolve it by flash ing TNT 19202 Series PRO with radio 1.65.14.06. Best regards.
Well, the issue came back on the stock rom when I bit the bullet and installed a slightly older version of S2U2 (0.99p)!
I have now reflashed Hard-SPL and the latest Dutty Rom (with MSVC included) and have resisted putting S2U2 on and so far, so good!!
Hey, Zaf, do you run S2U2 or MS VC?
I flashed back to the AT&T Tilt stock ROM (downloaded from HTC web site, incl the radio) and reloaded S2U2 1.01 and MS VC. I lost sound within a couple of hours.
I did a hard reset and have not installed EITHER... I plan to run for a day like this, then put MS VC back on for the weekend, and then S2U2 after that.
I think it's S2U2 and I think it's been around since .99p. But I think 1.01 is worse than .99p or 1.0.
Well, at least we're narrowing down the variables!
Hey, everyone - watch http://forum.xda-developers.com/showthread.php?t=390977
for a similar discussion.
I flashed TNT 19202 Pro thus morning and the sound died few hours later again... Don't use S2U2. I posted more here - http://forum.xda-developers.com/showpost.php?p=2207600&postcount=18
I have lost sound 3 times, it is only through the speaker though, my bluetooth headset continues to work. Once I flashed a new rom to fix it, the other time it fixed itself over a few hours. The third time is happening now!
I have never used S2U so it can't be that. Have been using Dutty's roms, my radio is currently 1.58.16.27.
are we talking about sound in calls, if so i have been experiencing calls dropping and other people can hear me fine but then it suddenly goes quiet for the other caller and they can barely hear me? is this a fault with my kaiser or to do with flashing with custom ROMs.
I think we need to be very clear here what the symptoms are of a specific problem.
My symptoms were that sound would initially be ok after flashing a new ROM (whether it had MSVC cooked in or not) and then I would go through the process of installing my 'regular' apps which has always included S2U2.
Then, at some point after doing this, all sound would disappear - from the device and also during calls (interestingly, during calls, the other party could not hear me either).
I cannot explain for one moment the issues that people who don't use MSVC/S2U2 - some of these might be explainable by radio issues but I am not an expert by any means so would not be prepared to blame that!
All I know for certain is that up until recently I could use MSVC 1.6 build 17913 alongside S2U2 0.99 with NO issues at all - this is why I think that MSVC 19209 combined with S2U2 is the reason.
One other thing, I have not tried S2U2 on its own, without using MSVC, mainly because I am fed up with flashing! Perhaps someone else could confirm or deny if this has caused problems?!?
Yes, my symptoms are EXACTLY as the captain describes in his post... Everything fine for a little while after flashing, but soon after I get all my apps reloaded I call someone, or someone calls me, and there is no sound. No audio at all from the speaker, bluetooth, or in-call speaker. The caller can't hear me, either. I have to soft reset or power cycle to get sound back but it doesn't last long.
All day I've run with the AT&T stock tilt ROM from HTC's web site, still hard SPL'd, and I did not load MSVC, S2U2, or HTC Home yet.
R 1.27.14.09
G 22.45.88.07H
D 1.62.00.00
I have run all day with no sound problems. I am now about to plunge and I think I'll put MSVC on there first and run another day, only because on a whole it's cooler than S2U2. Lets see what tomorrow brings.
Hey, I just found this one: http://forum.xda-developers.com/showthread.php?t=391262
I am using an older build of MSVC... I grabbed the latest build and will give that a shot first. What build are you using? I WAS using 1.6.17913 but aparently it is old. I just grabbed 1.6.19209
Its interesting that you're seeing the issue with the older build of MSVC as I never had it with that build, although I can't remember if I used that build with the latest version of S2U2.
My phone has gone a whole night now with no issues without S2U2 installed, so I think that proves there is a link. Not sure if I can be bothered trying S2U2 without MSVC as, like you, I prefer having MSVC over S2U2.
What is also interesting is that there has not been much (one post I think) mention of this on the S2U2 thread. I may bring it up...
The trouble is, in 6 weeks of trying to deal with the problem by re-flashing ROMs and radios, I would still have the issue. Even though I never install MSVC nor S2U2. I even had the problem on a "clean" setup - just the ROM, I setup Internet connection, ActiveSync wireless Exchange and Note2Self - that's it nothing else. And I would lose sound within 3 to 20 hours with this setup. That's the cleanest setup I could get - I don't need my phone if I don't have Note2Self )
Just saw another of the symptoms... Another thing it would do would be to just crash after a call. So hitting END leaves the screen stuck with whatever's on it, and no way to get off that dialer screen. OK doesn't work, though when I push my VC button I hear it beep. This just happened after a call.
Anyway, I did a power cycle and it's back now. But I do not have S2U2 on here, though the MS VC lady is getting a real workout today... Anyway, sergeb will still tell us that neither app matters, anyway.
Uggh. Still resisting urge to put S2U2 on here.
I became a couple of weeks ago the happy owner of a HTC Cruise bought with a personalized WM 6.0 Orange RO firmware. Unfortunately I had the great disappointment to discover that from time to time, even two or three times a day, the sounds disappear, I mean all of them – the voice of the caller, alarms, notifications, no matter if the device is on or in stand by. That happens with no apparent reason, in different times, even while I am speaking with a caller – so, while I am talking with somebody, all of a sudden the phone's sounds disappear - I am speaking but I am not hearing the voice of my caller who keeps talking with me. On other occasions, my wife or other persons call me, but because the phone doesn’t ring in my pocket, I am unaware it's ringing and I don't know I have to pick it up and answer.
Whenever it happens and I notice the issue, I soft-reset the device and the sound returns, but after a few hours the problem reappears.
I must confess that I didn't use the original rom at all, as soon as I got it, I upgraded to a a newer rom, at that time deciding on a pdaviet 6.5 ROM, using the recommended radio. Thinking it might be a ROM problem, I hoped switching to an official firmware would solve the problem, so at the moment I am using the official 6.1 firmware (I think it comes with it's own radio). The issue remains.
The only thing that remained constant is the hard spl - could that have anything to do with it??
Any ideas?
I doubt it's Hard SPL issue... too many users (with very various ROMs), and not a common problem.
It could be some software, since problem is not constant. Does problem repeat if using "naked" ROM - meaning, no additional programs installed?
so simple
Great idea! It was so simple it didn't even cross my mind. And you are right, it could be an explanation, considering there is ton of installed programs. I'll do a clear storage and keep you posted.
thanks!
I had de same problem. I beleave it is the radio. Now I have V.1.59.42.15 and it works fine.
I'm not sure...
perpal said:
I had de same problem. I beleave it is the radio. Now I have V.1.59.42.15 and it works fine.
Click to expand...
Click to collapse
I have (and had) the same version of radio, because that's included in the official htc wm6.1 rom.
Right now I'm testing the pda without any additional software installed, and up to this point I haven't noticed the audio bug. I'll wait some more and see
Nice.
Check my list of installed programs.
I have NO audio, BT or GPS problems at all...
i have the same problem with wm 6.5 roms. when i install any 6.5 rom. my polaris goes to silent.. then i reinstall any 6.1 rom it works fine..
Try other WM 6.5 ROM... if you have to...
Same problem here, with 6.1 roms bepe's one an the oficial of movistar (here in spain).
And no other adicional programs instaled. (except TomTom)