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Wizard turns on without any reason

Hello,
I have Wizard + WM6 (faria) and recently I noticed that my PDA turns on without any good reason. Previously the display turned on when I received SMS or when there was an incoming call. Needless to say it drives me crazy!!!
Is there any way to investigate the issue (find a reason for this strange behavior)? Pls help.
P.S. Locking the device is not a solution.

Hikari said:
Hello,
I have Wizard + WM6 (faria) and recently I noticed that my PDA turns on without any good reason. Previously the display turned on when I received SMS or when there was an incoming call. Needless to say it drives me crazy!!!
Is there any way to investigate the issue (find a reason for this strange behavior)? Pls help.
P.S. Locking the device is not a solution.
Click to expand...
Click to collapse
i noticed that before and solved but i cant remember where is the problem exactly.
i think there is something with the connections or something like that
if it happened every short-time try to turn on flight mode, then check if it gone will be sure it is something with connection/phone

its right said:
i noticed that before and solved but i cant remember where is the problem exactly.
i think there is something with the connections or something like that
if it happened every short-time try to turn on flight mode, then check if it gone will be sure it is something with connection/phone
Click to expand...
Click to collapse
I had this problem with the 1413 build, but not since going to the new 318 setup.

mattk_r said:
I had this problem with the 1413 build, but not since going to the new 318 setup.
Click to expand...
Click to collapse
Where I can download it from???

Hikari said:
Where I can download it from???
Click to expand...
Click to collapse
there many roms now build on 318
have a look and you will see

its right said:
there many roms now build on 318
have a look and you will see
Click to expand...
Click to collapse
Hmmm but my rom is 5.2.318 (build 15341.4.0.01)

I tracked that down as being a problem with radio signal strength. Every time the radio signal strength changed it would wake up the phone. That was annoying, but I never found a fix for it since I upgraded to a different to a different ROM that doesn't have that problem. It may have been a problem caused by BatteryStatus's signal strength monitor though rather than the ROM's because it didn't start until I installed BS if I remeber right.

just lock the phone
before put the wizard in sleep mode. then it doesn't wake up when you dont neeD it

Hikari said:
Hello,
I have Wizard + WM6 (faria) and recently I noticed that my PDA turns on without any good reason. Previously the display turned on when I received SMS or when there was an incoming call. Needless to say it drives me crazy!!!
Is there any way to investigate the issue (find a reason for this strange behavior)? Pls help.
P.S. Locking the device is not a solution.
Click to expand...
Click to collapse
don't use a windows mobile password in WM6 (start -> settings -> lock). for mee it makes the phone wake up often. if I remove the password it doesnt wake up automaticly any more

hmm
maybe theres a ghost inside your wizard loll

I had a ghost in my wizard once, had it exorcised, and then it moved into my car. Now my car starts on its own!

Indeed I have a password. Furthermore I noticed that at the outset (WM6 + all software I'm using) the problem didn't exist at all. I think that it started after hard reset + system restore (spb backup).

I did some hard reset, but unfortunately the problem still exist (at least I think so, but today I will check it more thoroughly) HELP!

Here's what I would do if I wanted to keep my current rom - assuming it didn't have this behavior before (I've been known to be excessive at times ):
Back up your phone with something like PIM Backup or whatever you prefer - don't forget your themes, pictures, whatever.
Do a hard-reset.
Test for this symptom before installing any applications.
If the symptoms exist, try a different radio, if not, install BatteryStatus and test again.
Continue until you find the culprit.
Might take a while, but you should be able to find the issue...

its right said:
i noticed that before and solved but i cant remember where is the problem exactly.
Click to expand...
Click to collapse
I don't need to know the reason - I just need a solution?
BTW which one is the best WM6 ROM for wizard now?

The problem lies on having a both a password set and backlight settings on. Either remove the password or turn off the "turn off backlight if device unused for..." setting. It solved the problem for me!

You're right, but unfortunately I need the password :/
This weekend I switched to NBD 7.2 and the problem still exist.

Hikari said:
You're right, but unfortunately I need the password :/
This weekend I switched to NBD 7.2 and the problem still exist.
Click to expand...
Click to collapse
If you need a password, then you'll have to go back to WM5. If you just want a password because you want to protect some files, then you should look into encrypting those files.

I hope that there is some way/there will be some rom to support device lock for Wizard's WM6

some WM6 roms seem to work with password.
I am still on a 'old' rom Wizard Reloaded 1.5 and there I can enable the password without waking up problems.
Just try with any rom, if it wakes up, remove the password. I suppose that's not such a big problem for most of us...you can still use Mobile Justice
I hope someone will find the exact cause (regkey probably) of this waking up problem, so any further roms wont have the problem anymore...

Can't turn on the bluetooth

hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.

I have had this problem before and unfortunately am having it again. Only solution I have ever found for this is a hard reset and then reinstalling all your apps. If you try to restore from a backup from Sprite Backup, for instance, the problem remains. This would lead me to believe that it's a setting or a registry issue somewhere but I haven't been able to locate exactly what would be causing it and don't know enough about programming in WM to write something to figure it out.
Not a great answer but there it is.
db

MegaHz said:
hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.
Click to expand...
Click to collapse
Hi, I have a Uk version of the touch cruise and I have the same problem. I just did a hard reset but the problem remains. Turning bluetooth on is impossible. It just try's to turn it on and shuts it off immediately.
Maybe it has something to do with GPRS? I am always connected to the internet. I tried to disconnect but then bluetooth still doesn't work. Can anyone help? Thnx!

No one has a clue?

I had this prob with bluetooth and wifi following the use of wmwifirouter- after hard reset and no wmwifi all goes well...
On a French SFR rom

any other idea?

Same problem... beginning to wish I'd gone all Apple and bought an iPhone. Anyway.... To trun it on, I had to go to Comm Manager>Settings>Bluetooth>Mode>Turn on Bluetooth. That worked despite the Comm Manager still showing Bluetooth as "off".
It only connects 1/2 the time to my headset or handsfree in the car
Otherwise, the phone crashes only once a day! Great! Thanks!

ok, great to see more people having the same problem but i hope that someone has a sollution...
When I try to turn bluetooth on in the communications settings i get a message saying there is a hardware error! :S
Ohw btw, I'm not using any router programs or other and my WIFI works fine.

has anybody of you having this problem tried to change to another rom?
if yes? did this worked?

any news on this?

No news, I don't want to try for a different rom because i don't think it will change anything. It just seems like its a faulty device which is a real shame. I've already contacted the place where i bought it and see if i can get a new one.
I also have problems with my microphone during calls, photo camera does often not work and the touchpad reacts very slowly to my touches. Very annoying!!!!

Yup, am returning mine to HTC aswell. Not even sure I want it back. WiFi stopped working too, and then it stopped receiving text messages, and everyone said they couldn't hear me when I called them. Great

Some of you guys got a bad device, there are thousands out there working properly.
If some of you guys flashed a newer Radio, the one form the test-ROM, then this is your problem.
And some of you guys have a quite gay branded ROM (slow responsiveness of touchpad). The original HTC ROM on the FTP and even more so a cooked ROM would solve alot of your problems. But be aware, flashing without having a backup ready is going to void your warranty if you want to exchange it having a custom/non-original ROM on the device.

What's up Schaggo
I am experiencing the same problem these gentlemen are mentioning and my ROM is not gay or lesbian. It is the original one.
TC is my 7th HTC device and I can see the quality of the ROMs decreasing a lot on every new device. I feel like HTC needs a real competitor to move up its arse quicker.
All I can say is that it really annoys me to hard reset this [email protected] everytime I "accidentally" use a native feature called Flight Mode. By bluetooth seems to fly away and never get back.
Lots of time the GPRS settings have to be reconfigured too. Some people I know have problems with GMail IMAP4 accounts when sending messages after some time. I never had this problem on my Kaiser neither on my Niki.
The lack of a video driver really is an egg on our faces, because I can't believe my ole Qtek 9100 responds quicker than these "all the bells and whistles" Qualcomm 7200 super-duper geared up devices.
So, if you feel like not contributing, please do not mess around.
Your signature tells me you are a wise man, but your comments show me otherway.
-Feaps

PB of BT still there with custom rom
MegaHz said:
has anybody of you having this problem tried to change to another rom?
if yes? did this worked?
Click to expand...
Click to collapse
Hi
I've tried many custom rom and the PB continue. "PB with the hardware oh BT".
Hard reset doent change anything.
my initial rom (SFR France) was working
custom rom (blackwidow + Bepe 058) are buging...
nedd some help !

Thanks alot for that input feaps. I guess I have to clarify a little bit.
My answer was supposed to be pointing in different directions. The first and general information I tried to contribute was, that it is not a common Polaris problem to have a broken Bluetooth unit. Which doesn't help at all to ppl affected, but it should tell them, that they probably got a bad device and should exchange it first before blameing htc in general and shouting for an iPhone.
It only was partially directed at specific persons. At madinga for example: did you try hardresetting your device? It could be a corruption in your system which causes all those problems. I doubt it though, if you suffer the loss of so many functions at the same time I suspect the mainboard to be broken. But nonetheless, hardreset it, see if its working, BEFORE you put your backup back on the device again since that could restore the corruption. If it doesnt work, exchange your unit, I hope you'll get a working one back.
My second line was directed at all people which have overwritten their original Radio with the 1.58.25.14 originating from the HTC Test ROM which can be found on the ftp server. The Bluetooth part of that Radio is flawed and leads to the problems described in this thread. I quite nicely pointed that out and told people where to have a look before shouting around. I do know that because I tried it myself and couldnt get my Bluetooth devices working. Once I flashed the original Radio back, my BT problems were gone.
And my third line - in which I may chose the wrong words, 'gay' for example - holds information targeted at people with for example the branded french SFR ROM or the original HTC french ROM. The SFR ROM is just horribly branded and if you go through the threads here you'll find people complaining about problems which then turn out to be related to the ROM. The french HTC ROM is flawed as well, it has severe problems with the volume control. I don't exactly remember what it was, but it's a flawed ROM, thats for sure. The German o2 ROM isnt flawless either, I know that because I originally had that ROM. Once I flashed my orbit 2 with the original HTC WWE ROM, I found it to be working alot better and smoother than with the o2 ROM originally provided. And this is where my last line comes into play: if you suffer problems related to your currently flashed ROM, they could be diminished by flashing an alternative ROM. But if your device is broken, and I personally and strongly believe that everybody fooling around in this forum should be intelligent enough and able to determine the sense of my words, eg. if he/she suffers a ROM problem or if the device just simply is dead and take appropriate actions.
And now to your contribution feaps. I feel personally attacked by your words. Thats why I defended my words in all the paragraphs above. Trust me, I've had enough mobile devices of all sorts to know what it means to get a not working once. Its frustrating and makes you want to throw it out of the window. And being able to see the quality decrease over time is just another drop on a hot stone. I agree. But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think? As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices. And recommending to flash the original HTC ROM, which should be/is the base for everything floating around, breaking your devices, is a serious input to everybody.
Edit: I forgot to add, pointed at nooms, there are cooked ROMs out there which stupidly have the new, flawed Radio baked in. Which Radio are you on? Try Start > Settings > Tab System > Device Information > Tab Version. Are you inadvertedly still on Radio 1.58.25.14 or back to (original) 1.58.21.23?

Hi everyone,
I agree with Schaggo completely. Most of the time problems have something to do with the software on the device. But I a not a tweaker like most of you guys, i've just bought my first (and hopefully not last) HTC phone. If i have problems of some kind, all i can do is reset the thing. A hard reset if necessary. I've done that many times. I can't change the software that comes standard and i don't think i should be the one who has to do that. Shouldnt HTC be doing that??
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)

You're right
schaggo said:
(...)
My answer was supposed to be pointing in different directions.
(...)
And now to your contribution feaps. I feel personally attacked by your words.
(...)
But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think?
(...)
As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
(...)
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices.
Click to expand...
Click to collapse
Well put. Sorry for being rude, but I keep seeing people offending others day after day in this forum that used to be high level; but that doesn't mean I should act the same way.
I totally misread you and please accept my apologies.
My ROM is: 1.25.405.1 WWE
ROM Date: 12/11/07
Radio Version: 1.58.21.23
Protocol Version: 25.65.30.04H
One thing I could notice is that HTC has a flaw in the Flush HKCU to Permanent Memory While Shutting Down. Some keys are not written.
One example is the MagiCall (an app I use) registration key. The software maker had to write a flush app for doing that. Another example is the Start>Settings>System>Error reporting. No matter what you chose, after a power cycle or a soft reset, it always go back to "Disable...".
I have, also, already tested the device after the hard reset with no extra apps on it. Same lame behavior on BT...
So, SW QA levels are really dropping fast on new HTC models. That is pretty bad.
But anyway, I have an open case with HTC and if I find something contributive I will toch base with this thread.
Once again, sorry for being rude.
Best,
-Feaps

Furio83 said:
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)
Click to expand...
Click to collapse
Then I guess you most probably got a bad unit. I guess the only solution at this time is an exchange.
The Radio-Firmware doesnt control the FM Radio btw The Radio-Firmware controls connections to the providers network, Wireless LAN and Bluetooth. But the FM Radio seems to be really bad in the Polaris, a lot of ppl I know complain about it.
feaps said:
please accept my apologies.
Click to expand...
Click to collapse
No problem dude! There is no need for such an excessive appology. We are in a Forum and people have different oppinions and I think its totally acceptable to shout at each other. I just wanted to express that I'm not in accord regarding your judgement of my post. But thanks a lot, I seriously really appreciate it!
Yes, your device seems pretty standard to me and the scenario you described logically made me think of a software error. But this seems very unlikely now. I'm out of ideas for the moment then, I guess you have to return or exchange it too.
You are perfectly right about the dropping SW QA though. You can notice the registry glitch in other areas as well: backlight timer always reset to 30 sec, and there are more settings all over the place which don't get saved properly.
Again, no problem, everybody lets be cool

Bluetooth doesn't turn on
I have the same problem. Did anyone find a solution?
Also camera fails to initialize, touch pad is sometimes very slow for initial reaction. I have NO added programs beyond manafacturer originals and have tried a number of hard resets. Doesn't help.
Jeremy

hsdpa and wifi/bluetooth enabling

hi im havng problems enabling wifi. but i have realised when hsdpa is enable wifi can not be turned on is this normal. when i disable hsdpa wifi can be enabled. is this correct?

No this is not normal. They should both work. Can you give us any more info, ie. did it ever work? Have you tried a hard reset?

hi,
just found out that my camera doesnt work now! did work b4. yes hspda did work b4 with wifi i have hard reset a few days ago. should i hard reset it again?
rom 1.25.405.1 WWE
radio 1.58.21.23

has anyone found a reason why wifi cannot be turned on??? min use to work fine and now it doesnt switch on i have hard reset it has made no difference,

intrancer said:
has anyone found a reason why wifi cannot be turned on??? min use to work fine and now it doesnt switch on i have hard reset it has made no difference,
Click to expand...
Click to collapse
Are you sure you have performed a HARD reset. A hard reset means that your device is in the same state as when you first took it out of the box.
If then the WIFI fails to switch on, you probably have a hardware problem and should send the device for repairs.
I have had a problem with the WIFI function as well. In my case it was caused by a program which allows the Cruise to act as a WIFI access point. After using that software once, the WIFI cannot be switched on any more. I have had the same problem on my "standard" Touch.
Robin

hi mate,
yes i it is a hard reset everything deleted and restored to orignal state. looks like i need to contact HTC. did u send yours in for repair or did the hard reset resolve the issue?
the strange thing is the wifi did work before

intrancer said:
hi mate,
yes i it is a hard reset everything deleted and restored to orignal state. looks like i need to contact HTC. did u send yours in for repair or did the hard reset resolve the issue?
the strange thing is the wifi did work before
Click to expand...
Click to collapse
In my case the hard reset resolved the issue both on my original touch and on my touch cruise. The latter needs to go back for repairs now anyway because the speaker has decided not to function anymore.
Robin

intrancer said:
has anyone found a reason why wifi cannot be turned on??? min use to work fine and now it doesnt switch on i have hard reset it has made no difference,
Click to expand...
Click to collapse
I'm having a similar problem on my Cruise. My WiFi is switching on in the Comm Mgr. I see the icon working for a couple of seconds then it seems to freeze. I try to sign in on Skype or access an Internet site with no success. Strange. It was working a couple of days ago.
Am at the moment using a Laptop via a WiFi connection, so it's not a general WiFi connection problem.
Appreciate some advice.

Hi
Just a quick extra comment to my question above. Would a Hard Reset really help? Or is this just an option to find a solution?

hi i called htc and returned the device for repair i will update on the progress

I-mate 9502: MMS&GPRS not working, Can't send SMS (Some Service Provider)

Dear All Guru....
I currently purchase Imate 9502, everything runs well until I found out that it's can't send MMS ???And Can't use 3G, or even GPRS???But can send SMS.
So i try to change the SIM card to other Service Provider, it become even worse, All MMS,GPRS,3G and SMS. all Fall to the earth all seems not to be fuction well....
I wonder any1 having this problems????
The phone is GREAT but this issues seem to bother me more and more
Thank you for helping.

Is it i have to get another Phone??? hauhua.... which i hate to do it ^^
Nobody purchase this phone/?? or only me having the problems??

hi, first of all, I would like to ask you to : please....flash the ROM using the latest WM6.1 official ROM from the imate website...I think that WILL FIX ur problem...I use imate9502, and this device is really ultimate for me

Yes the unit is working fine and good, just the problem is the Messaging and internet feature.
I do flash to 6.1 version 1.73 and curretly use 1.77 (official) still same result. i don't know what is the problem even imate personell also haven't gv me any new since 2 months ago
I go to registry but still can't find any hint
The setting for the MMS,GPRS, all already correct ( using manual and imate configurator ) no hope also.

h9s said:
Yes the unit is working fine and good, just the problem is the Messaging and internet feature.
I do flash to 6.1 version 1.73 and curretly use 1.77 (official) still same result. i don't know what is the problem even imate personell also haven't gv me any new since 2 months ago
I go to registry but still can't find any hint
The setting for the MMS,GPRS, all already correct ( using manual and imate configurator ) no hope also.
Click to expand...
Click to collapse
Hi h9s,
I've found your post googling for something else. I suppose you have already solved your problem with internet connection by now. Please, disregard this post in this case. Anyway, I wonder if you have already changed the GPRS authentication method. Go to Start > Settings > Connection tab > GPRS Authentication. Its defaulted to CHAP. Change it to PAP instead and give it a try.
Just my 2 cents...
Cheers!
Carlos

SOLVE!!!
Stupid Old SIM Card Was The Issues
After 10x Hard Reset, Finally Found Out My Mistake.
^^
Now, I'm Happy

Cannot update imate configurator
Hi I cannot connect through my GPRS, seems like something wrong with the connection setting. Currently I'm using Satelindo (Indonesia), and I tried to download the imate configurator file from https://www.imate.com/Support_OperatorSettings.aspx but when I try to install it always says The previous version must uninstalled before, and when I click yes, it always failed to uninstall the previous version & the instalation unsuccesfull. Anyone could help me? Thanks in advance

spizaetus said:
Hi I cannot connect through my GPRS, seems like something wrong with the connection setting. Currently I'm using Satelindo (Indonesia), and I tried to download the imate configurator file from https://www.imate.com/Support_OperatorSettings.aspx but when I try to install it always says The previous version must uninstalled before, and when I click yes, it always failed to uninstall the previous version & the instalation unsuccesfull. Anyone could help me? Thanks in advance
Click to expand...
Click to collapse
You see, I find i-mate's Configurator to be pretty useless in detecting my carrier's data here in Brazil, for what I removed its .lnk item from my \Windows\StartUp a long time ago, and I manually provided my carrier's data (GPRS, MMS). Please, consider doing the same.
Just my 2 cents...
Cheers!
Carlos

Windows Live Messenger Problem

Hi!
I downloaded the new Windows Live Messenger and it works like a charm. The problem is every 5-10 minutes it tells me my connection is lost and it´s trying to reconnect, however the connection had never been lost and it never reconnects. Also the interface becomes glitchy, the soft buttons dissapear, so instead of having a frame around close(when you press the top bar) you only have the word close and touch x taskmanager doesn't have any X's anymore to close applications, only a soft reset fixxes this. Palringo doesn't give me this glitch but I don't like the user interface that much.
Any help?
Thanks!

happens here too its annoying

bigpete78 said:
happens here too its annoying
Click to expand...
Click to collapse
I hope there will be a fix soon because I really like the UI, it's great to work with.

msn has been suffereing this issue for MONTHS!!!!!
You're not the only one. I'm on Telus Mobility with the same issue, funny thing is... It actually happens on the diamond and touch pro now on the STOCK ROM!
So it's clearly an issue with the MSN service itself.
They better fix it because i miss it dearly!

mightymike84 said:
msn has been suffereing this issue for MONTHS!!!!!
You're not the only one. I'm on Telus Mobility with the same issue, funny thing is... It actually happens on the diamond and touch pro now on the STOCK ROM!
So it's clearly an issue with the MSN service itself.
They better fix it because i miss it dearly!
Click to expand...
Click to collapse
Have you guys looked in the Marketplace and downloaded the latest version?
I recall a post or two previously that were solved by the new one.

rp-x1 said:
Have you guys looked in the Marketplace and downloaded the latest version?
I recall a post or two previously that were solved by the new one.
Click to expand...
Click to collapse
I have the latest version, installed it yesterday and the problem is there.

I created a a post in the microsoft forums and it seems updating the radio fixes it but ive just given up and waiting for the nect rom update with the added radio.
Ill dig out my post later.

Radio fix? but I never use the radio application so how is this the cause of the problem?

Bump...........

Any help? How about that microsoft post? Can't find it on the microsoft forums.

Same probs here for already 3 months or so, my Touch Pro also have this problem!
Wtf are they doin at MS ;/

All mine have the same problem.

If I'm not mistaken I've read somewhere that flashing to a new Radio Rom would fix the problem. I'll try this out and let you know how it works out.

BlazinAsian said:
If I'm not mistaken I've read somewhere that flashing to a new Radio Rom would fix the problem. I'll try this out and let you know how it works out.
Click to expand...
Click to collapse
is it working? i have also problems with msn

Nth to do with flashing New Radio Rom
This "disconnect" problem has been happening a long long time since i had Dopod D810, Diamond2, and now HD, and the issue never gets away! I thought was the problem with network privoders over my place(HK), it seems actually not as what i thought...i see all of you here got the same issue...so MS what the fxxk, i am considering of iphone...it seems good in some way...hehe..
thanks

MS is sleeping, its a flaw well known even by Wifi will still get lost connection or updating status. It's so damn irritating every now & then need to flip through the chat windows just to refresh the connections. Unlike Android MSN it realy does auto-reconnect upon lost connection or trying to send message until the other user receives it.