Hi people,
Sorry to bother you with this, but I bet most people don't post until they have a problem!!!
I've just taken the plunge and updated the ROM on my O2 XDA IQ, and now it won't send or receive SMS! It gives me a "SIM is not valid" error message.
Does anyone know how I can fix this? Or explain why it is giving me this error message? Is it because of the CID being different? Or the region of the ROM I put on?
Thanks for reading!
G
are you using a different sim network? i guess your phone is still sim/cid locked.
I switched to Orange, and was able to send SMS fine for a week before I changed the ROM, so it's not a problem with the SIM. Is there a way to change the phones CID back to it's original value (I made sure I noted it down before changing it to the Super-CID)?
im not sure about that. your device should be working properly. try to go over the procedures again.
Did anyone manage to sort this out? I have the same problem, with an orange sim. Cant send or receive text messages, calls are fine. The sim works fine in other phones, and other network sims work fine in the IQ. Tried both the SP5 rom and the 8310 with no luck. In call options it doesnt have the service centre numbers, but if I try and change it, it doesnt save just goes blank every time.
I would revert to the O2 rom but cant find that anywhere! I have all original CDs with the IQ I find it disgusting they dont provide the ROM. That would be like buying a PC from the shop with a windows CD!
Try to call/ask Orange Customer Service then ask for their Text Messages Center Number..write it down. Then on your phone, navigate to Start - Settings - Phone - Call Options - Text Messages Service Center, then enter the number that the Orange Rep gave to you.
That's the problem of sim being not compatible with the rom.
U need the latest rom from orange 2.0.14.0 for spv c600, on this rom this problem is solved by orange, but I don't think you would be happy with it.
Just a heads-up
I have had the Vox for a couple of weeks here in Sweden
It is being used with Active sync towards an Exchange 2003 over GPRS
I quickly noticed that suddely it was not possible to receive SMS or incoming calls, the calls just got redirected to voicemail, after a reboot the phone started working for a while again, but it kept coming back.
After a couple of discussions with HTC and the distributor (and 2 rounds to the service partner for more extensive tests only to say that the phone was fully functional...) I now know what the problem is, and I put it here to let you know.
Aparently here in sweden and the rest of the nordic coutries we use GPRS type B
See here for a spec:
http://www.gsmworld.com/technology/gprs/class.shtml
And the radio stack in S710 has trouble switching between GPRS and GSM
What they told me is that HTC are working on this, (and they better be and fast...), because without a fix GPRS is useless on this phone it could anytime hang in either GPRS or GSM mode, resutling in nonworking GPRS or (even worse) no GSM, you only notice this on the fact that incoming calls are not working, outgoing calls works.
So the only way to test is constantly call your own phone to see if it is still working.
The only fix I have found to this so far is to disable all GPRS accounts and reboot the phone...
Just thought I should share this information with you. I have a feeling that more people will experience this, and I had to do a lot of digging to get this information.
If someone else has some more information or experienced this I would love to hear about it.
Thanks for the tip.
Got my S710 yesterday evening, did the GRPS setup today afternoon and tonight got couple of calls redirected to voicemail... Yep GPRS was on (although I wasn't actually doing anything, just noticed the "E" icon for an active connection). Thought was only bad reception... Knew about the missed calls because of the SMS telling me right away somebody had called.
Anyhow, SMS were getting in... Maybe it's not related to the same problem... Hopefully was really only bad reception, but enough reception for SMS.
I'll do some more testing tomorrow. I can't afford missing work calls or I know I'm fired by listening my voicemail.
Thanks,
Ka.
Ok, time to disable the GPRS settings... Let's hope they make a bugfix soon for this.
thats really worrying. has anyone experienced this in the UK ?
The whole point of the S710 is so I can have IM and push email and phone on one tiny device with keyboard
I think this is all related to the GPRS class B, what I understand so far at least is that this is mainly a problem in the nordic counties where this is used (I may very well be misinformed, this is new to me, I have a diploma in GSM technologies from a short course but that is not even worth the paper anymore )
If a network uses Class A, this is what I am told not a problem, and Class C seems mostly useless everywhere, look at my link in my first post and read about Class C ,you will see why
Kast, that sounds like a slightly different problem, I don't get SMS or calls when this happens, you also have access to EDGE and that may not have the same problem (don't know). But it would either way be interresting to see if you experience problems.
gprs class b
The class of GPRS (class B) is parameter no to gsm provider. This is spesification on device htc s710.
I have also htc s620. Result of my testing is that this device is working on Gprs Class B. When i made sinhronzation to exchange server then you can't call my gsm number, but when my sinhro is done you can call my gsm.
The bug on htc s710 is very serios i hope that from htc make quickly patch or update to solve it !
definitely all working fine on my new S710 in the UK. Will be trying in NY next week .....
Yes I think the problem is definately in Tele2's network in Sweden but probably also the other networks hera as well as in Denmark, Norway and Finland
That is what I've been told anyway. But thanks for the info
htc-s710
gd day friends
have just tried this issue on a orange il simcard and no problems were found
i can get calls and sms while gprs is on !
thanks
Then orange has GPRS class A (I wish they had that in sweden as well then we would not have that problem here...)
I have the same problem with a HTC Tytn in Belgium with Proximus, whenever the GPRS connections is enabled, calls tend to be blocked and go directly to my voicemail. Only fix is to disable the GPRS connection and only use it to check your mail every hour or so.
If I remember rightly, All GPRS phones are class B anyway. Never come across a class A GPRS handset yet (or if i have, it was never plugged as a class A device).
what tends to happen is that the network and the phone will negotiate to suspend the GPRS connection when there have been no packets sent for a certain amount of time to save the power on the handset and the towers, and to optimise the bandwidth to accomodate as many users as possible.
Seems your network might have this suspend timeout set a little too high, or alternatively, I suppose the network infrastructure could be Class B and therefore not support it at all.
I'm sure there was a reg hack around for earlier smartphones to make the GPRS connection disconnect automatically after 30 seconds or so. seems you might have to set activesync to check avery so often and see if you can find this hack.
ubfortunately, this is always going to be an issue on GPRS/EDGE devices if you are a heavy email user....but the networks still want the handsets, so they will still be made.
Hi,
I donät think the problem is with the network timeout, I have used the similar setup with Nokia handsets and Sony-ericsson and the correctly suspend the GPRS and then resume it after a finished call. But this phone seems to hang in the GPRS mode, then network is trying to send the call to the phone but the phone is not able to pick it up.
I think you are right that the registry hack might help, have not tried that yet, don't know if it is the same in WM6 either. But I might give it a try, now I have solved it via WLan at work and no e-mail elsewhere :-/
Did a bit of testning with the registry keys found this thread
And changing the first key
DWORD CacheTime
60 - Timeout in seconds
String SuspendResume
~GPRS! - Always On
GPRS_bye_if_device_off - Timeout after CacheTime
This works, setting the timer to 30 seconds automatically disconnects the GPRS session, next is to see if the phone stops receiving calls or if it still works even with GPRS activated... Let¨s keep out fingers crossed
Solved this (at least temporarily)
The registry edit seems to solve the problem at least eough for me to receive e-mail at scheduled times and receive calls.
However this is not a final solution, still waiting for a radio update from HTC...
And there is always a risk that the phone stops working during the rime GPRS is active...
I have a s710 also. I'm having missed calls very often, people are complaining they can't reach me. Sometimes after a certain period a sms arrives that i haved missed calls.
I use GRPS constantly due to the syncing with exchange (push mail) at my work.
Is there a solution for this problem yet?
You should try the radio in the Arabic rom (do a search).
It's the latest version.
After much experimentation, i have found the following:
1. If i boot up my phone WITHOUT the USB cable attached, and i start transferring data from the internet, my phone will not allow any incoming calls. They all get sent to voicemail.
2. If i boot up my phone WITH the USB cable connected (which happens to block GPRS data), but THEN DISCONNECT the USB cable so i can activate a GPRS connection, when I start transferring data from the internet to my phone, it will pause the data transfer and allow incoming calls to ring through to the phone.
My company has C500 ( Vox in Asia named Dopod C500 ). We suffer from the same problem that everyone in this thread are talking about....hang and incoming calls blocked. The only way to solve is romove the battery to reset it.
HTC Thailand gave us the -new hope- ROM which I believe it was modified from the Arabic ROM. But no improvement.
Anyone get the solution?
MR2046 T_T
on my S710 i can receive calls but the caller cannot hear me.
but when i make a call its perfect.
I am tired of making callbacks, somebody pls help
Hi there,
i've been searching for hours now but couldn't find anything working.
Usually I make phone calls from my mobile by calling my home number (which is free for me) and then being connected by my voip router, similar to using a calling card. In my Alcatel phone there is an option to use a general prefix where I enter the home number, a pause sign and the pin code. If that option is activated I simply use the phone book on the sim card and the prefix is used automatically. So I can activate or deactivate the calling card option whenever I want to.
Of course I want to have something similar on my MDA but all I could find were apps that either don't install/work on WM2003SE (Sunnysoft Callingcard, CCDialer, EZDial) or do not what I want them to (Mobidial).
Maybe somebody knows a solution?
Thanx in advance,
Harry
PS: I've got the most recent T-Mobile Big_Storage ROM installed.
Hi all,
I am sure I am not the first one with this problem, but I could not find any posts via the search.
I recently moved to Japan, and of course took my european Touch Pro (GSM/UMTS).
My company provided me a Softbank USIM card (with a low end standard phone which is good for nothing other than making calls).
Of course I put the USIM into my TP, as I can sync my business contacts to it using active sync (which is obvuiously not possible with the low end phone with came with the USIm card).
Now I am facing the problem, that Softbank in Japan seems not to support "+" infront of country code, so if I dial a number sync with international format (e.g. +49 511 7788855), I end up getting some announcement from Softbank, that my call could not be progressed.
After playing around, I found out I need to dial 010 49 511 7788855 to get through.
Of course I have no interest in manually changing all my synced contacts to this format, especially as it will not work as soon as I leave Japan for a business trip.
The next problem is, that for dialing local Japanese numbers (contry code +81), not even the 010 prefix does the trick. In case of local numbers I really have to dial without any country code like:
080 3456789 works
010 81 80 3456789 does not work
+81 80 3456789 does not work
As you can imagine, this situation is everything else but satisfying.
No wI am looking for any kind of propper solution (which does not include entering three different formats of phone numbers for each of my contacts).
I hoped the would be a small program that can automatically replace "+" by "010" and "+81" by "0".
If I rember correctly, I had a similar option in one of my previous HTC phones, but can not rember, which software was offering it, and can not find any similar option in my current TP ROM.
Anyone has an idea how to solve this?
Thanks and regards,
Check under Start > Settings > Phone > Services and see if you have a Plus Code Dialing option. If so, you should be able to choose Get Settings and change the code accordingly.
010 is only for international dialing, so local numbers should be stored as local numbers without "+".
Thanks, but in settings -> phone -> services I only have:
call barring
caller id
call forwarding
call waiting
voice mail and text messages
Regarding local phone numbers:
The problem is, that I sync my phone with our company exchange address book. The phone number format is stadard with +country code local number, I can not change that.
I mean, in Europe it is no problem to dial a number with the country code of the country you are currently in. The call will still get through.
I can not understand why Japan (or at least Softbank) does not support the same.
SoftBank (or other japanese mobile companies) simply DO NOT support this, for the reasons only they know. Its too bad, i am also from europe, and that + dialing is really benri thing. wherever you go, you dail your contacts exactly the same way, but not in japan.
Its plain STUPID if you ask me.
of course it is stupid, but I doubt the japanese mobile phone provider will change it when I complain to them.
It should be easier to find a work around.
As I said, there was an option or software in one of my previous HTC devices, where I could choose to replace + by 00.
That makes me think the + could also be replaced by 010, no?
The solution is called MagiCall.
Works perfectly.