Camera Problem - Everything Black - JAM, MDA Compact, S100 Software Upgrading

When I press the camera button, the screen goes black. Then, after 20 seconds, the camera bar and the options in the bottom of the screen appear. All is normal except there is no image and the phone is extremely slow! I then press the capture button. Then, very slowly, the red recording signal appears, the phone freezes and then an error message says: Unable to save the captured image. Unable to get data from camera device. 36001:500:2
What should I do?

the camera hardware is fine because is ocasionaly, instead of the error message the captured picture shows, but it only shows 20 seconds after the shutter sound and the image appears in the preview mode but it didn't show up in the screen when I was shooting (it was black as I says).
I posted in the upgrade thread because maybe an update would solve the problem?

I've never seen that error before, but looking at your specs in your signature, a hard reset and rom upgrade definately won't hurt the situation!

I have upgraded to
1.12.10
1337.42
112.00.WWE
Camera prob still the same...

by upgrading have I voided the warranty?

Surely not!

If you still have an official Q-tek rom on your phone, then it's ok. If you did big storage or anything, take it back to original. It has to be a hardware issue if you're still getting problems so give 'em a call.

hi! have the exact same problem on my phone.. i`ve sendt it to the serviceshop twice, but they still havent fund the problem. the first time they replaced the cameraunit. it lasted for aprox 1 day before the problem came back. the second time i sendt it they just took out the camera and put it back inn!!! "tested ok" they said, but it only took me 10 seconds this time. dont think its an rom or memory issue bacause i`ve tried several roms and memory cards during the8 months i`ve had the phone. im going to ship it back on service this last time hoping they will replace the motherboard..

Related

Almost bricked !! really ! help needed before it dies !!!

Bonjour
I upgraded to WM6 (pdaviet) 2 months ago (I guess..), and problems started to appear a few weeks ago. First it just was hard to boot sometimes, had to reboot several times to get it up and running, but when it could start everything was fine. Then since yesterday, it became harder. And today, couldn't start it at all. Tried several times, and everytime the screen went melted, corrupted, like if it couldn't stand an o/c, but it always runs at normal speeds. I guess it has something to do with the battery and the way WM6 handles it (or at least the implementation we have on our prophet).
I tried to hard-reset, I left it a long time on the format screen (before the actual HR) and it handled it for long enough, but the same thing started while setting up WM.... too bad !
While writing this message I tought I could try to downgrade, and I did using AKU3.3-Jester-b1.
I had no problem while the phone was in guest mode after the HR.
Everything went nice during first step upgrade, but on final reset it did the same thing, and now..... it cannot start at all !!!!
Someone has an idea ? I own a G4 and it has the following roms :
IPL 2.10, SPL 2.20, GSM 2.47 (or something like that)
It won't charge (but my batteries are full, I've got an external charger), it won't start from battery nor from power, even if the battery is removed.
Damn, at least I guess I can return it like that to orange, since it cannot start one can't see the modified rom...
If anyone has a suggestion, it is more than welcome ^^
Thanks !
Niko
huh !
back to semi-life ^^
After a few hours left alone without battery or sim card, it started again...
but it still resets every few minutes, or the screen goes melted (actually its like white scanlines that fulfill the screen).
I'll try to leave it shutdown for the night, see if I can at least put the orange splash screens and rom back for warranty purpose.
But it now has serious HW problems, for sure. And my opinion is WM6 has something to do with that. BEWARE !
Another strange thing is that I now have to keep the reset button pressed for half a second to reset, where it reseted instantly before. Those devices really have unstable hardware.
FYI, it was almost brand new, as it was warranty-replaced about one week before I installed WM6.
lastnikita said:
back to semi-life ^^
After a few hours left alone without battery or sim card, it started again...
but it still resets every few minutes, or the screen goes melted (actually its like white scanlines that fulfill the screen).
I'll try to leave it shutdown for the night, see if I can at least put the orange splash screens and rom back for warranty purpose.
But it now has serious HW problems, for sure. And my opinion is WM6 has something to do with that. BEWARE !
Another strange thing is that I now have to keep the reset button pressed for half a second to reset, where it reseted instantly before. Those devices really have unstable hardware.
FYI, it was almost brand new, as it was warranty-replaced about one week before I installed WM6.
Click to expand...
Click to collapse
Hey LastNikita,
I had the same problem ! The white scanlines thing just after re-updating a WM6 version (pdaviet), because I was tired of the constant reset issue.. suddenly, the update went wrong, and I stupidly followed the "recovery" process, which tells u to remove the battery... bang ! screen went corrupted !
Like you, I tought it was over... but I noticed that if you connect your phone and PC with USB, and keep pressed power (ON/OFF button on side) + camera after reseting (little hole on bottom - press during 5 sec!), the PC recognizes a USB device (not the usual phone drivers...) at this moment, I launched the Jester 3.3 (step1) update, in order to downgrade from the ugly WM6 pdaviet... My phone was not yet fixed (still with white scanlines), but at least, I could hear again the WM "start" sound, the scanlines would also "move" across the screen borders when I touched the screen, which made me imagine I was on the calibrating process... also, while connected to PC, after a while, ActiveSync would launch, asking for 1st time synch... this kept me confident as the phone (software) seemed to be reacting fine although HW prob...
I completely charged the phone again (till green light) then kept on reseting the phone (until I hear the WM sound) hoping the lines would finish scanning and come back with the normal .. and guess what, it did !!! Of course, PIGHEAD as I am, I wasn't totally happy it recovered with WM5, so i digged for a better rom, and I can tell you I'm very happy with the smart1 (wizard version) which works fine, but still has some minor bugs as Live Messenger not working... but runs fine (specialy when pressing the ON/OFF button !
PS: Make sure the ALWAYS completely switch off your phone (ON/OFF for 3 secs) before removing the battery... it did happen again... when I stupidly trusted the "recovery" process, again !
DUHHHH !!!!
PS: at least, now you ALL know !
Kokiri
Finally ok for warranty )))
Thanks for sharing mate
I finally managed to downgrade to my original Orange rom, and I'm in the process of putting the original Orange splash screens back (I made the nk.nbf but I can't find the right utility to upgrade... "Update utility cannot open the requested file").
BUT I still have that HW problem afterall.... so I guess it still has to go back to warranty right ? This isn't a big deal since Orange is VERY prompt (I guess I'll get it tomorrow or monday morning, the delivery guy brings a new one and goes back wiv my phone, quite nice !), and I have a button which is stucked (from the begining) anyway ^^
While I'm writing this my phone is docked and synced, and it seems fine.... but, I guess, as soon as I will reset it will start over again.... I'll keep you posted.
Anyway, I'm no longer desesperate and that's good news (for me ^^)
++
niko
yip
ok, everything's back to original.
Actually, it works well when docked, but it freezes/melted screen as soon as I tried to use it on battery, so that I'm quite sure it has something to do wiv WM6.... I'll post that on some crossbow threads this weekend if I have time enough (there are so many of them now !)....
But once more, if YOU read this, keep that in mind.
Hope you guys won't have that kind of failure while trying it.
++
niko
confused
I am having the same problem except the screen showing white scanlines everything else is working on the handset. Could it be a LCD Problem?
Me too...
I have the same issue (black/colored vertical lines and a white screen). I think it has to do with upgrading to WM6 or with overclocking with batteryStatus, not sure. This are the suspects in my opinion....
Now I downgraded to WM5 but the problem seems to persist, I disabled batteryStatus and will see if the situation improves... crossing fingers
Uhm ... possible Overclocked!
I have read 3 threads with same errors!
how much was your highes clock? do you use it for navigation? long time on highest clock or only for speed up?
i dont have a problem with scan lines but with my prophet i use the scaling option and go max to 234 i also set to 234 when using certain apps.
is this damaging to my prophet?
at the moment trying to upgrade to PDAViet 4.0.0.0.3 with a world of pain but thats another topic!

Suddenly I'm going extremely slowly... Help!

Ok, so far I've dumped the ROM and uploaded the kaiser-HardSPL and all was going lovely. However, after most of a day of pretty much inactivity I find the device suddenly goes very slowly. By which, I mean it can take several seconds to draw the screen.
Thinking this might be a rogue application using up all the processor cycles, I poked it up the bottom with the stick. (While doing this the first time, I held in power and camera just to see the boot loader text, but then I did it again with no buttons held.) It's a Vodafone device but it sat on the Vodafone splash screen for about 2-3 minutes then spent longer than that on the Windows Mobile screen before eventually dropping me into normality.
Except it's incredibly slow normality - I clicked on "start" and after a minute, it's not done anything yet.
Next step is a hard reset unless anyone has any better suggestion?
Help!
I assume you've pulled the battery?
Never assume anything... The full answer is, "No, but I have now"... I'm not sure that's going to do anything more than a soft (poke up the bottom) reset though. I'm now just waiting for the splash screen to subside while I'm typing this.
Having left it half an hour, while it went into standby and after noticing that the clock had stopped updating, I'm of the opinion that the already slow device has got slower...
Ok between 1 and 2 minutes to move from the splash screen to the "Windows Mobile" screen.
Now there's a turn up... After a further minute or so, I get a message, which has now cleared and gone back to the "Windows Mobile" screen before I had chance to copy it here. Basically it said that it had failed to boot either because I'd turned it off improperly or I'd installed something that it was opposed to. I should press send (I guess the green button) to reset to manufacturer's defaults.
Since that's my next stage anyway, I'll re-poke it with the pointy stick and press 'send' when it pops the message up. I'll put my trusty old Nokia N73 into flight mode and take a picture of the message so I can transcribe it here for everyone's amusement.
More news as it breaks.
I've now hit the 'send' button so it's doing a hard-reset. Meanwhile, here's the text it showed me:
Code:
The device is unable to boot be-
cause either you have turned off
the device incorrectly or tried to
install an application from untrusted
source. Press SEND to reset your
device or press any other button
to cancel. This operation will delete
all your personal data and restore
the device to its factory default
settings.
Nice. Ok, I'm at the 'tap the screen to set up your device' screen now.
Wonder what triggered all that nonsense then...
If you're like the rest of us and tooling around the all the fun programs in this forum, there's no telling.
I tell folks on computers, "Every piece of software you put on a machine is a liability to the operation of that machine." We can say that applies to this nifty little devices too.
I've had my phone experience the same symptoms you have posted here. Luckly for me a battery pull fixed mine. Sounds like the luck didn't spread much. Sorry.
Keep at it though. And don't fret the crashes. They do happen from time to time when you play hard.
So, a hard reset and a restore of a backup (Yes, I made a backup a few days ago even though I've been in the trade 20 years!) later, I'm back to normality. All I've done that's weird is install pof's loader and I can't see that's anything to do with it. What I was doing at the time of the slowdown was trying to connect to the wifi network at work. I thought the networking had just got itself tied in knots somehow but as the machine was even mega slow to boot, I can't really see that. At least I can still get back to square one at the moment.
I just need to create a .nbh out of the rom parts I dumped yesterday so that I can recover from anything more major...
Meanwhile, if you do a 'boot loader reset', would you expect it to say 'serial' if the USB isn't plugged in?
I'm starting to wonder if there is a major bug in the WiFi of the Tilt. There are some other threads on AT&T's site about this, and my work with WiFi on this unit has been dicey. Hmmmmm...

[Q] Glitches w/keyboard, screen, camera app, crashes - nonstop !

Hey everyone, I'm a fairly new OPO user myself here as well; I received mine back in early-mid October, and have had it since then.
But oddly enough, for the past two weeks or so, the following issues have surfaced and has become more frequent, and prominent than ever. For all the fellow OPO-users out there, I was wondering if anyone else has come across the same issue(s) that I've been going through... Unfortunately I really haven't had the time to look up any solution methods and whatnot with two young'uns whom are extremely demanding of my presence... All. The. Time.
So I thought that if I compiled my little list here, hopefully some kind soul will reach out to me with answers (or at least, the direction to where I could find those answers) and make my day just -that- much lighter.
Now just to mention the main points : NO, I have NOT rooted my phone, and YES, I DID install the OTA update, and currently my CM version is the 11.0-XNPH38R.
~~~~~~~~~~~~~~~~~~~~~
a) sometimes, my OPO screen will absolutely REFUSE to turn back on, after I've put the phone to sleep. nothing i do can get the screen to turn back on again - unless it decides it finally wants to. (it's got a mind of its own, this thing... and it's just as stubborn as I am. UGH.) i try double-tapping the screen several times (i've turned that feature on) and i try pressing the power/wake button, or holding it down, ... but zilch. this will usually last up to 10~15 minutes. (after 5~10 minutes of trying to bring it back to life, I just give up and let it be.) when the screen DOES end up turning back on, it's either flashing the "power off/reboot/accessibility" menu several times (probably from me trying to mess with the physical power/wake button) then finally respond to my 'backspace' on-screen keys, or the home icon, returning me back to the proper lockscreen it's supposed to show. ANOTHER way it ends up FINALLY responding, is that the phone will vibrate in short sequences of two, maybe three times and then it will initiate the rebooting process. then everything starts working fine again. i don't recall having ever done anything to trigger something like this to happen, either...
b) the keyboard (the stock Android keyboard) randomly will NOT work; by that I mean, when I am in a messaging app, or any other app that requires a person to TYPE WORDS ON, the keyboard DOES show up, (along with the suggestive bar just above it) and when I try to type, all the usual things will occur; the letter I happen to press will pop-up in response to my tap, and in the suggestive word bar above, it will start showing me the possible word combinations possible based on the sequence of the letters I type, but nowhere do I actually SEE on the SCREEN/message bar/etc. any letters or characters popping up. this issue too, will happen out of nowhere and will last about 15~20 minutes as well. usually what fixes the problem (as annoying as it is) is if I shut down/turn on, then reboot the phone a couple of times to get the keyboard to actually start working again. but there MUST be an easier method to fix this (and all my other issues) !
c) the stock camera app; this issue actually started occurring within days - just under a week of actually getting the shipment of the phone to my place. I was testing out the camera functions, the usual, then suddenly, I would get booted out of the app, and a message saying "The Camera cannot be used at this time" will pop-up as a result. (although, what was even STRANGER, was for a while, (for about 2-3 days) I was receiving a totally different message that didn't even make any SENSE: it said something along the lines of "the camera could not be connected to the device at this time" or "the camera has been disconnected from the device"... i don't even know HOW a camera can "disconnect" itself from the phone, but apparently it CAN.) with this issue, there was absolutely NOTHING I could do to start making it work again. it was non-functional for three, four days straight (no word of a lie) then just for the hell of it, I decided to open the camera app again, and boom, it was working. that didn't last long, though... then suddenly after opening the camera, there would be a prolonged black screen on the phone that wouldn't go away, and I couldn't select any options whatsoever... then when the camera finally started "working", i tried taking a picture - i thought that it would work, since nothing was indicative of it NOT working... but alas, such was not the case. when i went into gallery, to browse through the photos I had taken, they were not there at all, and the photos i had thought were taken weren't actually taken at all.
Asides from that, and some occasional (frequent) crashes while using the phone, I'm not feeling too frustrated by it. (I guess I just have an effin'-load of patience.) Still, I would greatly appreciate any thoughts or suggestions about this dilemma of mine, or providing me the key to all of the answers to these stupid bugs.
Thanks for all those who took the time to read my lengthy post. :fingers-crossed:
-- MK.

S8 plus Dead black screen

Hi,
A month ago, first time screen of my S8 plus (15 months old) went black, i can see the phone is working fine apart from screen, tried force restart, every button combinations available on other forums, nothing worked. After like 10, hours screen went on by itself. It lasted a week and screen went off again. Again same thing, it went back on by it self after few hours. I though it might be the corrupt software, so i flashed the factory rom. But no luck. This cycle kept going on for a month.
Now since last week, screen went dead, not turning back on. I can connect the phone to screen via smart view (Bixby voice helps there surprisingly), and see everything else works fine.
Phone is out of warranty, so i cannt just go to samsung and get a replacement.
Does anyone have any idea, what is going on, and if they have face any similar issue and what to do with it.
Also, one weird thing. I dont know if its related to the issue but I noticed every time after i factory reset or flashed stock rom, some random files start downloading itself via download manager and every time i tap to look for the name or info, it just disappears, tried to find it among apps and file, nothing can be found.

xperia xz display(black screen) not working (randomly) help me.. please..

1.
First, the current situation is that the screen does not come on while the power is turned on.
If you look closely, the light of the screen comes out, but it is a black screen.
So when I press the power button several times, I sometimes see the screen once, and when it is bad, the screen keeps blinking only on the black desktop.
No matter what I did, it was not restored, I disassembled it, pushed the battery part for a while, then contacted me again, and the screen started to come out again! However, after about three hours, the symptoms began to appear again. Now I keep repeating this phenomenon and just use my cell phone.
2. ((First things I did.))
I used the flashtool to update my stock firmware. Soon after I knew the wrong thing, I put the firmware over again. I tried to get the firmware for my country. Then I was disappointed to see that the TTA-VOLTE I wanted was still not working. So I decided to install Android 9.0 (Pie) and install TWRP and install it as WIPE. It was the beginning of all these.
Since then the above symptoms have been manifested and the stock firmware does not work even if you do anything
please... save me... :crying::crying:

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