Oneplus 7 Pro doesn't get detected in pc(adb,mtp) - OnePlus 7 Pro Questions & Answers

Hi everyone, I swapped my poco x3 pro to oneplus 7 pro
I encountered a problem whenever I plug in my phone to my pc, it plays a sound indicating something was plugged in but it doesn't show anything in file explorer.
I also tried to check it in fastboot but it also doesn't show there.
I checked it out in device manager and it show as Unknown USB Device (Device DesriptorRequest Failed)
Anyone encountered this problem? How did you fixed thi? Please let me know.
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Anyone can help me?
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2. I can send files from my laptop to my phone, but when I try to send something to my laptop via bluetooth, it says this file was not sent and I don't know why, although they're paired and, I've enabled " allow bluetooth devices to connect to this computer ".
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same in the image below
reference image not mine
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