Database Info

Data is gone

will be on phone with AT&T in the morning or via chat with them. I have no access to my mobile data. no explanation, just stopped working. went into my settings for both SIM cards as I have data on both actually, but SIM 1 is the primary one and designated one. Switching settings made no difference. Had it look for network automatically says it's joined already but it's not. no connection, no internet, no Google now, email, nothing. confirmed with AT&T that my data plan is not messed up and still on my account. Was driving and it was end of night so rebooted phone, did not resolve, going to call tomorrow. (As if I have the time but I missed messages I needed to deal with on my break that came in personal email that can't be accessed at work). any suggestions with APN settings I might be missing or something? This is random and weird. Unless somehow data has an outage but you'd think the rep would have told me that. But this needs to be resolved! Don't know if it's AT&T or a phone setting.Was working fine until this morning! Love the phone! anyone? BTW: I just logged on to my account and have an idea: My SIM 1 is from my Note 3 but my account is reflecting that my device is now showing as unknown, so I wonder if this is what is going on. hmm. I'm still getting phone and text messages though. I guess I'm just going to register my SIM 1 now over too as well. maybe that's the issue. my SIM 2 is fully registered to the Pure XL. I guess I'm going online chat tomorrow again. Also, 4G is not showing up now as an available option under network choice either. So I wonder then if it's an outage issue but it's almost midnight here. Will have to chat tomorrow at work somehow with tech support. It's not the issue though with the SIM card from the Note 3 being the cause because SIM 2 is registered under the Pure XL and has a separate data plan, and that one is not working either when I try to temporarily make SIM 2 the data SIM slot. So it must be an AT&T issue. Will have to wait until the morning.
Sent from my PURE XL using Tapatalk

Well, I have learned it is a twofold issue, but importantly, all CARRIER RELATED, not phone related thank goodness. Phone is perfect
1. AT&T did a roving sweep and discovered that my IMEI on SIM 1 was no longer matching, so it turns out that my using the Note 3 SIM was in fact, an issue. I have since had the SIM re-provisioned with the IMEI for SIM 1 now on the Pure XL.
2. However...it turns out that AT&T in my area is in fact having major data network outage problems and that explains why I was unable to log on yesterday even with my properly provisioned SIM 2. And the network is in fact, STILL OUT. So I am still unable to access mobile data and it has NOTHING to do with the phone. It's AT&T all the way. Right now-the network is down. Okay-fine-that happens-they'll fix it. If you call 611 there's an alert saying that. I know stuff happens. That explains why I was getting the weird readouts yesterday that were only showing 2G and 3G on the network. (and I still wasn't getting any connection to data anyway).
So that's what the issue is. The network has been down though more than a day which is ridiculous. They really need to fix that or pro-rate that on our bills then! I'm unable to access personal email from work and rely on my phone and this is a long stretch of time to be offline so they really need to get on the stick and fix this!

babsk said:
Well, I have learned it is a twofold issue, but importantly, all CARRIER RELATED, not phone related thank goodness. Phone is perfect
1. AT&T did a roving sweep and discovered that my IMEI on SIM 1 was no longer matching, so it turns out that my using the Note 3 SIM was in fact, an issue. I have since had the SIM re-provisioned with the IMEI for SIM 1 now on the Pure XL.
2. However...it turns out that AT&T in my area is in fact having major data network outage problems and that explains why I was unable to log on yesterday even with my properly provisioned SIM 2. And the network is in fact, STILL OUT. So I am still unable to access mobile data and it has NOTHING to do with the phone. It's AT&T all the way. Right now-the network is down. Okay-fine-that happens-they'll fix it. If you call 611 there's an alert saying that. I know stuff happens. That explains why I was getting the weird readouts yesterday that were only showing 2G and 3G on the network. (and I still wasn't getting any connection to data anyway).
So that's what the issue is. The network has been down though more than a day which is ridiculous. They really need to fix that or pro-rate that on our bills then! I'm unable to access personal email from work and rely on my phone and this is a long stretch of time to be offline so they really need to get on the stick and fix this!
Click to expand...
Click to collapse
Fortunately the network is up again by 12 noon. Getting LTE just fine on newly re provisioned SIM 1 card.
Sent from my PURE XL using Tapatalk

GS7 (G930U) with Freedompop, cannot get LTE connection.

I have been battling with this no LTE case for this Galaxy S7, BYOD. This is the official US unlocked version, and works with Sprint (on their whitelist), furthermore, my wife has the same phone rocking LTE with FP right now (BYOD as well, so on sprint network), so it's compatible with FP's service.
My understanding for FP byod (based on previous exp) is that if the phone was activated on Sprint network before, the MEID and the ICCID info is stored together, so even if BYOD process only ask for MEID, as long as you have the previous activated SIM, the ICCID info get carried together, so you normally would have no problem getting LTE.
This Phone was never activated on Sprint before, so when I first activated it BYOD, so no previous SIM info, but I plugged in a compatible SIM that was activated on Sprint network before (with another MEID though). My initial activation had problem (red bar on my account summary), had to email customer service to add this ICCID. Phone passed the hands free activation and all. No problem using the fp apps, phone, sms, cellular network worked (only 3G).
I then started to do all kinds of reset trying to get LTE connection. I have done,
1.##72786# carrier reset
2. Restore APN setting to default, clear cache, reboot
3. Matching all the LTE related parameter with a known LTE connected phone (my wife's GS7)
4. factory reset
5.Deactivate and then reactivate the GS7 (by swapping devices between two fp accounts)
Now almost three months now, I'm still facing the same issue. FP customer service has been helpful doing the routine checks, but not beyond the suggestion of PRL update/reactivation. The final solution they offered was to deactivate the account and the activate the GS7 with another byod account. I did this just today, by swapping another device in this account, and then reactivate the GS7 to that account.
My very first concern is if the ICCID info has been accurate (not missing or mistaken a digit), but I asked them to verify this at least three times, nothing came back as error.
Compared to my wife's same GS7 with fp, my phone is rather slow to establish the 3G mobile data connection, for example, her phone would almost show LTE instaneously after a reboot, but my phone would be at least after a min to show the 3g icon.
Can someone share some insights on what else I could do? I just could not think of anything else from my phone side to do. A note worthy thing is, when I helped BYOD my wife's GS7, I was in the same boat of needing to add ICCID via customer service to pass HFA, and then all the reset to get the LTE. I actually wasn't able to get LTE connection by what I did, shut off the phone with 3G connection, but next morning I turned on the phone, LTE was there. Along with me, I saw multiple users who had similar no-LTE problem report they were getting LTE same day.

procter said:
I have been battling with this no LTE case for this Galaxy S7, BYOD. This is the official US unlocked version, and works with Sprint (on their whitelist), furthermore, my wife has the same phone rocking LTE with FP right now (BYOD as well, so on sprint network), so it's compatible with FP's service.
My understanding for FP byod (based on previous exp) is that if the phone was activated on Sprint network before, the MEID and the ICCID info is stored together, so even if BYOD process only ask for MEID, as long as you have the previous activated SIM, the ICCID info get carried together, so you normally would have no problem getting LTE.
This Phone was never activated on Sprint before, so when I first activated it BYOD, so no previous SIM info, but I plugged in a compatible SIM that was activated on Sprint network before (with another MEID though). My initial activation had problem (red bar on my account summary), had to email customer service to add this ICCID. Phone passed the hands free activation and all. No problem using the fp apps, phone, sms, cellular network worked (only 3G).
I then started to do all kinds of reset trying to get LTE connection. I have done,
1.##72786# carrier reset
2. Restore APN setting to default, clear cache, reboot
3. Matching all the LTE related parameter with a known LTE connected phone (my wife's GS7)
4. factory reset
5.Deactivate and then reactivate the GS7 (by swapping devices between two fp accounts)
Now almost three months now, I'm still facing the same issue. FP customer service has been helpful doing the routine checks, but not beyond the suggestion of PRL update/reactivation. The final solution they offered was to deactivate the account and the activate the GS7 with another byod account. I did this just today, by swapping another device in this account, and then reactivate the GS7 to that account.
My very first concern is if the ICCID info has been accurate (not missing or mistaken a digit), but I asked them to verify this at least three times, nothing came back as error.
Compared to my wife's same GS7 with fp, my phone is rather slow to establish the 3G mobile data connection, for example, her phone would almost show LTE instaneously after a reboot, but my phone would be at least after a min to show the 3g icon.
Can someone share some insights on what else I could do? I just could not think of anything else from my phone side to do. A note worthy thing is, when I helped BYOD my wife's GS7, I was in the same boat of needing to add ICCID via customer service to pass HFA, and then all the reset to get the LTE. I actually wasn't able to get LTE connection by what I did, shut off the phone with 3G connection, but next morning I turned on the phone, LTE was there. Along with me, I saw multiple users who had similar no-LTE problem report they were getting LTE same day.
Click to expand...
Click to collapse
Hi mate
Maqybe here they can help you better , this section is for the exynos model

Thread closed.
Please continue the discussion here: https://forum.xda-developers.com/sprint-galaxy-s7/help/g930u-freedompop-lte-connection-t3619028

Esim experience.

Hello,
I attempted to activate esim on t-mobile postpaid that did not go anywhere even though others have activated esim on pixel 3 before the t-mobile ban on postpaid accounts. T-mobile has stopped enabling esim on postpaid accounts for unknown reasons. It only enables esim on certain prepaid accounts and only on iphones.
Any other experiences with t-mobile or other carriers?

Confirmed working on Fi.

alphahere said:
Hello,
I attempted to activate esim on t-mobile postpaid that did not go anywhere even though others have activated esim on pixel 3 before the t-mobile ban on postpaid accounts. T-mobile has stopped enabling esim on postpaid accounts for unknown reasons. It only enables esim on certain prepaid accounts and only on iphones.
Any other experiences with t-mobile or other carriers?
Click to expand...
Click to collapse
T-Mobile requires you use there app for esim. The iPhone is the only one that supports it at the Momment

I have T-Mobile and I was able to get the eSim activated on the 3a Xl . All I did was tell them I wanted to do a sim card swap and I provided the EID number. Took them a few minutes and they were done. BTW this was on a Postpaid account.

Demonface.24 said:
I have T-Mobile and I was able to get the eSim activated on the 3a Xl . All I did was tell them I wanted to do a sim card swap and I provided the EID number. Took them a few minutes and they were done. BTW this was on a Postpaid account.
Click to expand...
Click to collapse
Phone call or chat? I had no luck with chat.
Did you use the full esim number - that is a very long number. Trying to duplicate your effort.
Thanks

alphahere said:
Hello,
I attempted to activate esim on t-mobile postpaid that did not go anywhere even though others have activated esim on pixel 3 before the t-mobile ban on postpaid accounts. T-mobile has stopped enabling esim on postpaid accounts for unknown reasons. It only enables esim on certain prepaid accounts and only on iphones.
Any other experiences with t-mobile or other carriers?
Click to expand...
Click to collapse
called t-mobile and gave them the full esim number. Then uses this guide. Works great!
https://www.reddit.com/r/tmobile/comments/a4507u/esim_works_heres_how_to_activate/

I got it activated on my Pixel 3a XL through chat. They asked me why I was changing sims, and I just told them I wanted to try out esim. They said ok and did the swap. I'm postpaid.
It's easier through chat because of the long EID number.

reddv1 said:
I got it activated on my Pixel 3a XL through chat. They asked me why I was changing sims, and I just told them I wanted to try out esim. They said ok and did the swap. I'm postpaid.
It's easier through chat because of the long EID number.
Click to expand...
Click to collapse
I guess I've had really bad luck because I have not been able to get esim activated with chat twice. That's the way it goes we'll try again. It is hit and miss.

Thanks guys for the information. Did another chat this morning asking for sim activation. Did not mention esim. Completed in about 2 minutes did not even have to reboot my phone. Nice. I can use the physical sim slot for something else now.

alphahere said:
Thanks guys for the information. Did another chat this morning asking for sim activation. Did not mention esim. Completed in about 2 minutes did not even have to reboot my phone. Nice. I can use the physical sim slot for something else now.
Click to expand...
Click to collapse
Yep! Throw in a micro sd card! ?????

seniorstew said:
Yep! Throw in a micro sd card! ??
Click to expand...
Click to collapse
Generally curious as I am new to the Android side of things. What can you use the SIM slot for if you do esim? What is the benefit outside of saying you don't need a physical SIM?

teegraves58 said:
Generally curious as I am new to the Android side of things. What can you use the SIM slot for if you do esim? What is the benefit outside of saying you don't need a physical SIM?
Click to expand...
Click to collapse
I use an ATT MVNO Sim when I am not in a t-mobile area which is rare. I don't need two phones any more. One can do the same for the latest iPhone.
Actually there are other phones that have two sims like one plus, but two sim phones are rare in the USA but common in other countries. It has to do with the carriers. It would really nice if this feature discussed on the link below is included in android Q.
https://www.androidpolice.com/2019/...s-half-baked-dual-sim-support-to-the-pixel-3/
So two sims phones hopefully will become the norm in the USA since iPhone has this option and everyone copies Apple. Anyway I could be wrong but I think the Pixel had the esim before the iPhone.

seniorstew said:
Yep! Throw in a micro sd card! ?????
Click to expand...
Click to collapse
That would be nice! Aint going to happen!

I'm self employed and having dual sim is huge for me, no more having to carry two phone is big. This implementation sucks compared to real dual sim where you can have both active but it's still ahead of packing two phones around.

alphahere said:
I use an ATT MVNO Sim when I am not in a t-mobile area which is rare. I don't need two phones any more. One can do the same for the latest iPhone.
Actually there are other phones that have two sims like one plus, but two sim phones are rare in the USA but common in other countries. It has to do with the carriers. It would really nice if this feature discussed on the link below is included in android Q.
https://www.androidpolice.com/2019/...s-half-baked-dual-sim-support-to-the-pixel-3/
So two sims phones hopefully will become the norm in the USA since iPhone has this option and everyone copies Apple. Anyway I could be wrong but I think the Pixel had the esim before the iPhone.
Click to expand...
Click to collapse
So at the moment, does your Pixel have DSDS capability? And if not (or before you enabled that functionality), are you at least able to take advantage of the physical sim slot by selecting it under network settings as the preferred option when you want to use the ATT network rather than the esim?
I had been using OnePlus phones with their dual SIM functionality for a long time by always keeping a T-Mobile SIM in one while using my China Mobile SIM in the other during my frequent trips into China. This enables me to keep a local number and avoid the internet censorship that is increasingly prevalent is most areas of the country.

DaveinAsia said:
So at the moment, does your Pixel have DSDS capability? And if not (or before you enabled that functionality), are you at least able to take advantage of the physical sim slot by selecting it under network settings as the preferred option when you want to use the ATT network rather than the esim?
I had been using OnePlus phones with their dual SIM functionality for a long time by always keeping a T-Mobile SIM in one while using my China Mobile SIM in the other during my frequent trips into China. This enables me to keep a local number and avoid the internet censorship that is increasingly prevalent is most areas of the country.
Click to expand...
Click to collapse
https://www.androidpolice.com/2019/...s-half-baked-dual-sim-support-to-the-pixel-3/
Also. Currently using dual SIM in China. You will need to do the following to make network work reliable with all apps. This is a problem with pixel phones.
https://www.evil42.com/index.php/archives/17/
I had this problem when I arrived in China. Now everything works great after the above modifications.

alphahere said:
https://www.androidpolice.com/2019/...s-half-baked-dual-sim-support-to-the-pixel-3/
Also. Currently using dual SIM in China. You will need to do the following to make network work reliable with all apps. This is a problem with pixel phones.
https://www.evil42.com/index.php/archives/17/
I had this problem when I arrived in China. Now everything works great after the above modifications.
Click to expand...
Click to collapse
Thanks for replying. However, I didn't really get an answer to what I was looking for. I had also previously read the article in Android Police and I know what DSDS is. My previous OnePlus operated as such. The article suggests that DSDS is no longer an option unless you elected it in an earlier beta release. HOWEVER, I only want to know whether you are able to choose one or the other between your eSIM and your physical SIM slot? You will not get both signals at the same time. I understand that. But I'm just interested to see if I can elect via Settings to choose either the eSIM or a separate SIM card and use that one only.
With respect to the contents of the evil42.com article, I fortunately don't have those problems. Thanks for your help.

DaveinAsia said:
Thanks for replying. However, I didn't really get an answer to what I was looking for. I had also previously read the article in Android Police and I know what DSDS is. My previous OnePlus operated as such. The article suggests that DSDS is no longer an option unless you elected it in an earlier beta release. HOWEVER, I only want to know whether you are able to choose one or the other between your eSIM and your physical SIM slot? You will not get both signals at the same time. I understand that. But I'm just interested to see if I can elect via Settings to choose either the eSIM or a separate SIM card and use that one only.
With respect to the contents of the evil42.com article, I fortunately don't have those problems. Thanks for your help.
Click to expand...
Click to collapse
Yes you can switch carrier without reboot.

See screenshots

alphahere said:
Yes you can switch carrier without reboot.
Click to expand...
Click to collapse
Thank you for confirming!

eSIM/dual SIM on AT&T variant

Got my AT&T variant today. Doesn't look like eSIM funcationality is enabled. Second IMEI and eSIM shown but greyed out and no way to activate. Is this true? If so, does anyone know if unlocked version allows for eSIM use so you can get dual sim? I need dual SIM for both US (AT&T) and international travel (Singapore).

no dual sim on unlocked version either

uicnren said:
no dual sim on unlocked version either
Click to expand...
Click to collapse
Really? Why put the eSIM in if you're just going to disable it?

well that's a bummer. Hopefully someone will come up with some firmware or we'll see a country release the 4G version of the phone that will work in the US and support dual SIM. I do, however, use wifi calling a lot and right now the iPhone seems to be the only choice that can be AT&T wifi calling compatible and dual sim.
Thanks for letting me know - i also had an order for the unlocked variant that I will cancel.

TGUY25 said:
.... I do, however, use wifi calling a lot and right now the iPhone seems to be the only choice that can be AT&T wifi calling compatible and dual sim....
Click to expand...
Click to collapse
Pixel 4/4XL unlocked versions (as well as bought thru AT&T) will do Wi-Fi calling and HD Voice on AT&T (sometimes requires a little work on your part to bug AT&T).
Also, I cannot find anyway to do Wi-Fi calling on the Flip, let alone HD Voice, though it is perfectly clear with calls I have made so far.

I bought the ATT version of the flip so getting wifi calling. I didn’t think Pixel 4 was dual sim? Before various bans, I had decent luck getting HD voice on Huwawei phones but never WiFi calling unless ATT firmware (or iPhone)

TGUY25 said:
I bought the ATT version of the flip so getting wifi calling. I didn’t think Pixel 4 was dual sim? Before various bans, I had decent luck getting HD voice on Huwawei phones but never WiFi calling unless ATT firmware (or iPhone)
Click to expand...
Click to collapse
Typical AT&T treatment of BYOD with regards to Wi-Fi.
Pixel 4's are physical SIM and eSIM.
Basically you can (if you find a tech who can/will) provision the account with an IMEI that supports those features, and your SIM is current, it will/should work. My 4XL is currently set up like this (and previous Pixels as well).

Thx didn’t know about the pixel 4 - I did the same thing with IMEI numbers. I bought a cheap galaxy phone from ATT for the sole purpose of having an IMEI that shows ATT. It won’t help WiFi calling which needs firmware support but has consistently gotten HD voice to work. Hopefully a different variant of the flip will show up with dual sim support that can be used on the ATT network

TGUY25 said:
I bought the ATT version of the flip so getting wifi calling.....
Click to expand...
Click to collapse
Slightly off topic, but if you have a minute, could you post where the setting(s) for Wi-Fi calling actually are (if there is any), I'm curious to see if they are on mine (I can't find any as of yet).
Thanks.

It gave me the option to setup when I ran. Y hone setup. It’s all under connections in setting or you can search setting for WiFi calling. I believe this is only available with the ATT firmware

TGUY25 said:
It gave me the option to setup when I ran. Y hone setup. It’s all under connections in setting or you can search setting for WiFi calling. I believe this is only available with the ATT firmware
Click to expand...
Click to collapse
I just wanted to make sure I wasn't missing something obvious, and yes, seems its only on AT&T branded device(s).

On the unlocked version, I was able to access the hidden SIM manager menu using Activity Launcher and enable the second SIM. However, even after doing so, it doesn't seem that I can do much with it.

I saw same you can see it but it's not really enabling it (under about phone, esim is still greyed out). I bought a European Version of the phone that is supposed to have dual sim enabled and is arriving tomorrow - I will report back if I can add my AT&T plan to the eSIM and use my SG SIM card on the second line and how it works. Even if I get that to work, i will have to give up wifi calling (since not an AT&T variant of the phone) and usually - Samsung pay doesn't work (but usually google pay does). i will report back. Love the phone but without the ability to use 2 SIMs, it will sadly be doing back.

TGUY25 said:
I saw same you can see it but it's not really enabling it (under about phone, esim is still greyed out). I bought a European Version of the phone that is supposed to have dual sim enabled and is arriving tomorrow - I will report back if I can add my AT&T plan to the eSIM and use my SG SIM card on the second line and how it works. Even if I get that to work, i will have to give up wifi calling (since not an AT&T variant of the phone) and usually - Samsung pay doesn't work (but usually google pay does). i will report back. Love the phone but without the ability to use 2 SIMs, it will sadly be doing back.
Click to expand...
Click to collapse
I thought that the Wi-Fi calling piece was becoming more universally supported, regardless of variant. I have the unlocked version and Verizon Wi-Fi calling (and HD calling) are both working.

Hi, I got one in Czech Republic and the dual sim (eSim/normal Sim) dual standby. the setting for eSIM are under Connections>>Sim card Manager, there should be a section with eSIMS and you select 'add mobile plan' (in CZ you scan the barcode of the eSIM thats provided by the operator). Wifi calling is in the phone app under call settings and can be activated for both sim 1 and sim 2 at the same time

I got the UK version of the phone. I have an AT&T phone number on an eSIM and have the eSIM card (with the QR code). I removed the plan from my old device (a Galaxy Fold Dual SIM I bought in Singapore that worked fine with both SIMS) and then tried to "add the plan" onto my new flip. I scanned the QR code and get the message "Your mobile plan is already being used on another device. For more information, contact your service provider.: I called AT&T and advanced tech support added the new IMEI's(both physical and eSIM) to that number on their end but still getting the error. They were at a loss for a solution. Any ideas on how to fix this? Really love the phone though useless to me without the ability to use an eSIM for my AT&T number.

BTW, yes to calls over LTE (VoLTE) with AT&T SIM on UK variant of the phone and, not surprisingly, no joy on Wifi Calling

You need a new QR code from ATT. If you are using an older QR code it wont work.

Are both SIMs 3G capable?
TGUY25 said:
I got the UK version of the phone. I have an AT&T phone number on an eSIM and have the eSIM card (with the QR code). I removed the plan from my old device (a Galaxy Fold Dual SIM I bought in Singapore that worked fine with both SIMS) and then tried to "add the plan" onto my new flip. I scanned the QR code and get the message "Your mobile plan is already being used on another device. For more information, contact your service provider.: I called AT&T and advanced tech support added the new IMEI's(both physical and eSIM) to that number on their end but still getting the error. They were at a loss for a solution. Any ideas on how to fix this? Really love the phone though useless to me without the ability to use an eSIM for my AT&T number.
Click to expand...
Click to collapse
I gonna buy the UK model and so I can use both my personal and company numbers on one phone.
My company's number is nano sim and the supports 3G and 4G
My personal number is esim and supports 3G and 4G
Neither my personal nor company number network support 2G.
I read somewhere that while Z Flip is dual sim, one of the sims only support 2G. is that right? Can anyone confirm it?

went to AT&T store, moved my old esim (galaxy fold) to a physical sim, activated and tested on physical SIM then converted it again to eSIM (new QR code). Worked! Had trouble going from eSIM to eSIM but converting to physical SIM in the middle of the process (something I read on another forum) fixed it.

Question Going insane trying to edit APN Settings

If I try to edit an existing APN it will no let me all the options are grayed out
If I try to add a new APN it says that it saves but its nowhere listed. I changed carriers and this is driving me nuts. Any ideas or similar problems?
EDIT - finally got it. no idea why but if you have the wrong number for the one setting (which was provided by the company) it won't save. finally found a reddit thread with the fix

knives of ice said:
If I try to edit an existing APN it will no let me all the options are grayed out
If I try to add a new APN it says that it saves but its nowhere listed. I changed carriers and this is driving me nuts. Any ideas or similar problems?
EDIT - finally got it. no idea why but if you have the wrong number for the one setting (which was provided by the company) it won't save. finally found a reddit thread with the fix
Click to expand...
Click to collapse
Can you share thread?

knives of ice said:
If I try to edit an existing APN it will no let me all the options are grayed out
If I try to add a new APN it says that it saves but its nowhere listed. I changed carriers and this is driving me nuts. Any ideas or similar problems?
EDIT - finally got it. no idea why but if you have the wrong number for the one setting (which was provided by the company) it won't save. finally found a reddit thread with the fix
Click to expand...
Click to collapse
do you have VoLTE with your new carrier?

frcraig said:
do you have VoLTE with your new carrier?
Click to expand...
Click to collapse
Yes, VoLTE has never been a problem. I've had an absolute nightmare switching providers though all because of using a Xiaomi phone
I have always used month to month cell providers because I never know what device I want to get and don't want to be locked into a carrier that won't work as well depending on my device.
anyways, I had been using Straight Talk in the US because what was great about straight talk is you could pick the sim you wanted and use any towers AT&T (gsm), Sprint/Verizon (cdma), Tmobile (Gsm)
I had been using straigh talk with AT&T towers for years. The mix fold worked fine on it.
I saw that AT&T was offering a full year of service with 16gb per moth on their prepaid plan for $300. great deal I thought. I was already using the mix fold 2 on AT&T towers with no problems.....so I thought.
so I order the AT&T service, to do this you have to start porting your number and I do that. Well, once I get the sim it will not activate. I come to find out that AT&T will not activate any Xiaomi devices on their network. I thought no problem, just activate it on another phone and then put the sim in the mix fold 2. That will not work either, the entire account is based on IMEI and it won't work in another phone according to everyone on reddit, etc. So my phone number that I started porting never completed because I could not activate the sim. So ATT sends my phone number port back to straight talk. straight talk claims the number is gone they ported it out.
its an absolute nightmare. after a few days Straight Talk finally figures out they do have my number but they tell me in order to get it on my account again I have to activate a new straight talk sim. straight talk was recently just bought by verizon. so I can only activate a straight talk verizon sim to get my number working. Verizon ties everything to IMEI as well. None of the 5 or so phones I have will work to activate cause they are all gsm only. I ended up having to borrow a friends verizon phone to get a sim activated and the number back in my account to then port it out to Mint Mobile that users Tmobile towers. It was an absolute nightmare and took hours on the phone with clueless CSRs all because I want to use this mix fold 2 phone.
anyways, Tmobile pretty much sucks for data speeds but I am done. I'll live with it. I've never seen it connect to 5G. I have seen LTE+. I can't figure out if its so bad because of the phone or if tmobile just sucks that much in this area. I might go to the tmobile store to see if the acual tmobile is better and if they are nerfing the mvno prodivers.
anyways, from what I can see if you want to use the Mix Fold 2 in the USA you have to use Tmobile towers. none of the AT&T mvno's like Boost mobile will let you use xiaomi it seems, but i'm not completely sure either.

I have always been an Android man because all of my forensics training, etc, has been on Android, but I will admit that iPhones have one big advantage - they work on any network anywhere. I realized a couple of weeks ago with the Xiaomi that just because your carrier allows VoLTE doesn't mean they allow VoLTE Roaming. I travelled from Nova Scotia to Colorado and although I was connected there to T-Mobile towers, I had no VoLTE and couldn't place voice calls. I happened to put a friend's SIM into my device in Denver - and bang, instant VoLTE. I put my Canadian SIM back in (which gives me VoLTE at home) and no VoLTE. Although more and more carriers are provisioning VoLTE for the device, very few have provisioned VoLTE Roaming. Android needs to get its act together, and stand up to the carriers like Apple does.