OnePlus 7 pro 1915 to 1917 - OnePlus 7 Pro Questions & Answers

I currently have a OnePlus 7 pro T-Mobile 1915 running global software. Unfortunately, AT&t is dropping the service for this 1915 version but not the 1917 international version. Is there a way to convert it to the 1915 software to the 1917 software?

I think I read somewhere that it's dictated by the imei number, and I guess you can change those but it's kinda illegal,, funny u should mention this as I just switched to a op7p for this very reason as my 4 year old htcu11 was booted off cricket and very shortly att, I did scan att list of devices that they were keeping and that's why I chose a 1917 model but I did find it odd that the other models did not make it.

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T-Mobile version using custom modem again?

I am sure we may need to wait for Friday or what not, but does anyone know if T-Mobile will be selling a custom OP7Pro with a custom modem so you cannot grab updates directly from OP as they did with the OP6T? Just trying to figure out if I can get from T-Mobile and be good or have to go direct with OP.
Thanks in advance.
Ps. I did see the other thread on the modem channels, but didn't know if that was related to my question. As I just want to ensure the phone I get can be fully supported by OP and not just my carrier for future software updates.
OnePlus told me there is only one variant of the OP7Pro globally. via chat and email
Like previous OnePlus devices that have been on T-Mobile. The firmware is the only difference outside of the second SIM holding being filled. Cutting it out or using a tray with dual-SIM's and the non-T-Mobile firmware will enable dual-SIM. The modem only differs by firmware. Band 71 is available to devices with the T-Mobile modem firmware installed. This firmware can be installed on the Global version as well. Once the devices fully launch, expect ROM's to start popping up with enabled dual-SIM for the T-Mobile version and Global versions with the T-Mobile modem firmware.
Okay thank you both for your comments. Glad they are not doing the hardware differences this time around. I just know from forums that the T-Mobile variant of the OP6T is slow to get updates when compared with the international version due to the custom modem. I am not too worried about the second sim, don't travel much. But unlocking the additional modem channel would be nice on the international version of OP7Pro. I think I have the details I need for my decision. I will do the international version from OnePlus direct to limit the delays on software updates. Then just watch for mods to upgrade the modem firmware to work better with T-Mobile.
jcsww said:
Like previous OnePlus devices that have been on T-Mobile. The firmware is the only difference outside of the second SIM holding being filled. Cutting it out or using a tray with dual-SIM's and the non-T-Mobile firmware will enable dual-SIM. The modem only differs by firmware. Band 71 is available to devices with the T-Mobile modem firmware installed. This firmware can be installed on the Global version as well. Once the devices fully launch, expect ROM's to start popping up with enabled dual-SIM for the T-Mobile version and Global versions with the T-Mobile modem firmware.
Click to expand...
Click to collapse
Will we even need the T-mobile firmware for band 71? The review that GSMArena put out said that they were able to use band 71 fine with their review device. I would think that the devices that Oneplus sends out to journalists would be the unlocked version.
kurbstar said:
Will we even need the T-mobile firmware for band 71? The review that GSMArena put out said that they were able to use band 71 fine with their review device. I would think that the devices that Oneplus sends out to journalists would be the unlocked version.
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Click to collapse
More than likely, no. Swapping out the modem firmware for the slightly tuned version though, is something some on T-Mobile will want to do. Most journalists received the 12GB/256GB unlocked global version. T-Mobile likes to tune their radio firmware for devices sold by them. If you look at the Galaxy or Note lines from Samsung. The S9's and Note 9 support band 71 on the U1 non-carrier specific firmware, but also do on the TMB U T-Mobile specific firmware. The difference is, carrier aggregation in the modem firmware. Ultimately, it isn't a big difference, as a former S9 Plus and Note 9 owner that has tried multiple firmware on each.
We tried swapping modem.imgs it doesn't work. Causes mismatch and won't boot. And once u convert a tmo OnePlus u get ota's. No one will want the tmo software cuz it usually is missing every cool extra.. and they push it with an Android 6 about phone menu..blah.

Will Tmobile/other version work on Verizon? Or stick to gm1917

Hi, I want to get a 7 Pro to replace my Mi Mix running AICP on Verizon in the USA. I'm wondering which model(s) will work, and if any versions will have a more reduced capability on Verizon. I do not have 5g, and don't think I will while I have this phone.
Will only gm1917 work?
I couldn't find anything about people using the gm1915 tmobile 7 Pro on verizon network. I'm wondering if it's a bad idea to buy a tmobile version (used, might save a little money or find a good price quicker). Any idea if converting tmobile > international version would work also?
A lot of ebay sellers do not list the model #, or say whether tmobile or whatever. I'm a little worried about receiving something not gm1917
I want 8gb or 12gb + 256gb.
gm1917 north america
gm1915 tmobile
gm1920 5g Europe
gm1925 5g Sprint (I don't need 5g)
I read about the other 7 Pro + Verizon quirks: wifi calling, might need to troubleshoot CDMAless, etc. That seems fine, I'm willing to do some work to get it rooted, rom'd, & running. I love the Mi Mix + AICP, if I could upgrade the camera I'd keep it. If you've got any other advice, please lmk.
Thank you for all the help on the excellent forums
pfdeadpool said:
Hi, I want to get a 7 Pro to replace my Mi Mix running AICP on Verizon in the USA. I'm wondering which model(s) will work, and if any versions will have a more reduced capability on Verizon. I do not have 5g, and don't think I will while I have this phone.
Will only gm1917 work?
I couldn't find anything about people using the gm1915 tmobile 7 Pro on verizon network. I'm wondering if it's a bad idea to buy a tmobile version (used, might save a little money or find a good price quicker). Any idea if converting tmobile > international version would work also?
A lot of ebay sellers do not list the model #, or say whether tmobile or whatever. I'm a little worried about receiving something not gm1917
I want 8gb or 12gb + 256gb.
gm1917 north america
gm1915 tmobile
gm1920 5g Europe
gm1925 5g Sprint (I don't need 5g)
I read about the other 7 Pro + Verizon quirks: wifi calling, might need to troubleshoot CDMAless, etc. That seems fine, I'm willing to do some work to get it rooted, rom'd, & running. I love the Mi Mix + AICP, if I could upgrade the camera I'd keep it. If you've got any other advice, please lmk.
Thank you for all the help on the excellent forums
Click to expand...
Click to collapse
T-Mobile will work. Updates are slow.
I have the GM1917
Since your with Verizon I would go with the 1917 version. I don't know about TMobile but I have the 1910 and has Verizon's main bands and you can talk and use data and send a text but won't receive a text back. I went through this scenario with verizons rep and made sure cdma less feature was on and just would not work. You can try with the TMobile but it's less of a headache and time if you just get the 1917.

General Tencent version bad service in US with T-Mobile

So I ordered the ROG Phone 5 Tencent version by mistake and I couldn't cancel it in time before they shipped it. I tried out the phone upon receiving it even though I had already read about the issues with 5G connectivity in the US. Testing out the bands with LTE Connectivity it obviously will not connect to any of T-Mobile's 5G bands in the US and on top it will only connect band 4 of tmobiles 4GLTE which is quite slower than band 66. I tested it side by side with my old Galaxy Note 8 and the note 8 was consistently getting better speeds of about 60/5 on band 66 while the tencent ROG phone 5 was only getting about 25-30 download at most on band 4. I promptly created a return order and bought the international version from NGP.
So in summary for those wondering, the tencent ROG phone 5 does not have the bands needed for a phone at this price point.
Check out this link for an accurate list of bands for the China version and then the international version.
Will Asus Rog Phone 5 work in USA?
In this page we are going to show you the compatibility of Asus Rog Phone 5 with the mobile networks of USA and with the telephony operators that provide service in USA.
www.kimovil.com
I will be receiving my international version in 2 days and will be testing the mobile bands in the Los Angeles area. Hoping for 5G!!
Please let us know of your findings as im getting ready to buy the international version from the same place! and am also using T-Mobile
Also, does anyone have an info on an official USA launch? (not carrier held but like ASUS selling the phone on the USA e store website)
A how to guide for getting bad service?
Rotary88 said:
So I ordered the ROG Phone 5 Tencent version by mistake and I couldn't cancel it in time before they shipped it. I tried out the phone upon receiving it even though I had already read about the issues with 5G connectivity in the US. Testing out the bands with LTE Connectivity it obviously will not connect to any of T-Mobile's 5G bands in the US and on top it will only connect band 4 of tmobiles 4GLTE which is quite slower than band 66. I tested it side by side with my old Galaxy Note 8 and the note 8 was consistently getting better speeds of about 60/5 on band 66 while the tencent ROG phone 5 was only getting about 25-30 download at most on band 4. I promptly created a return order and bought the international version from NGP.
So in summary for those wondering, the tencent ROG phone 5 does not have the bands needed for a phone at this price point.
Check out this link for an accurate list of bands for the China version and then the international version.
Will Asus Rog Phone 5 work in USA?
In this page we are going to show you the compatibility of Asus Rog Phone 5 with the mobile networks of USA and with the telephony operators that provide service in USA.
www.kimovil.com
I will be receiving my international version in 2 days and will be testing the mobile bands in the Los Angeles area. Hoping for 5G!!
Click to expand...
Click to collapse
Doesn't the tencent version support SA 71? T-Mobile recently added that frequency I believe unless I misunderstood
chairman011 said:
Doesn't the tencent version support SA 71? T-Mobile recently added that frequency I believe unless I misunderstood
Click to expand...
Click to collapse
It's going to be hit or miss, depending on location.
So I ordered the international version literally 2 days before the USA version came out to just find out that it's the exact same **** as the Tencent version. NO 5G on T-Mobile and it uses the slowest bands for 4GLTE. My LTE speed in the LA area is an abysmal 27mb download and a 9mb upload. What an absolute nightmare this has been. The one time I try to go something besides Samsung or Apple.
Does anyone know what the restocking fee's are on these returns?
Rotary88 said:
So I ordered the international version literally 2 days before the USA version came out to just find out that it's the exact same **** as the Tencent version. NO 5G on T-Mobile and it uses the slowest bands for 4GLTE. My LTE speed in the LA area is an abysmal 27mb download and a 9mb upload. What an absolute nightmare this has been. The one time I try to go something besides Samsung or Apple.
Does anyone know what the restocking fee's are on these returns?
Click to expand...
Click to collapse
i thought it says its nothing if the return is because youre having connection/network issues, i just ordered the USA version, ill let you know how that one behaves when it arrives on saturday
i have a new sim card waiting for the phone when it arrives (supposedly you need a new sim to use 5g on tmobile)
twistedumbrella said:
It's going to be hit or miss, depending on location.
Click to expand...
Click to collapse
True that. I have the Tencent on Metro I get LTE but no 5g, I love this phone I have no issues with it but 5G would be awesome. They say they use the same service but really they don't they're both different frequencies I'm eager to try that new T-Mobile SIM card though since my phone is dual SIM I think I might go ahead and get the T-Mobile service with the SIM card I'll report back that you guys know how it goes thinking about doing it this coming week.
Trickster29 said:
i thought it says its nothing if the return is because youre having connection/network issues, i just ordered the USA version, ill let you know how that one behaves when it arrives on saturday
i have a new sim card waiting for the phone when it arrives (supposedly you need a new sim to use 5g on tmobile)
Click to expand...
Click to collapse
· Failure of network compatibility in the area – customers are responsible to contact their service provider for the availability of compatible network in the area prior to purchasing the phone. If unfortunately you have no network due to this reason, you can return the phone with 15% restocking fee of the item price if it is in its original condition.
Shipping and Returns
ngpstoreusa.com
Amazon.com Seller Profile: NGP STORE USA
NGP_STORE_USA Store - Newegg.com
Checkout NGP_STORE_USA’s Seller Profile.! Get the latest deals from Seller Profile. all with faster shipping and excellent customer services
www.newegg.com
Rotary88 said:
So I ordered the international version literally 2 days before the USA version came out to just find out that it's the exact same **** as the Tencent version. NO 5G on T-Mobile and it uses the slowest bands for 4GLTE. My LTE speed in the LA area is an abysmal 27mb download and a 9mb upload. What an absolute nightmare this has been. The one time I try to go something besides Samsung or Apple.
Does anyone know what the restocking fee's are on these returns?
Click to expand...
Click to collapse
Actually, the international version is basically the same as the US version without warranty coverage.
If they are the same, it doesn't make sense to eat the restocking fee then. Rotary88, are you using a current SIM like the other user mentioned? Hopefully when they get their phone and test on saturday they get better results.
I purchased mine from the US store this morning (I don't need 512gb storage or 18gb ram, and the other extras will never get used lol). The price point of the tencent versions are attractive for sure but I have heard nothing but issues around the WW converted models.
If it turns out that all versions (US, international, CN) have the same issues maybe I will return the US and save some dollars.
I'm just rambling here, good luck Rotary88
twistedumbrella said:
· Failure of network compatibility in the area – customers are responsible to contact their service provider for the availability of compatible network in the area prior to purchasing the phone. If unfortunately you have no network due to this reason, you can return the phone with 15% restocking fee of the item price if it is in its original condition.
Shipping and Returns
ngpstoreusa.com
Amazon.com Seller Profile: NGP STORE USA
NGP_STORE_USA Store - Newegg.com
Checkout NGP_STORE_USA’s Seller Profile.! Get the latest deals from Seller Profile. all with faster shipping and excellent customer services
www.newegg.com
Actually, the international version is basically the same as the US version without warranty coverage.
Click to expand...
Click to collapse
ah must have remembered wrong. i don't think they're the same bandwise, for instance from what i understand the international is the C variant and doesn't support band 71 or 66 but this is listed as supported on the USA e-store for the USA phone. in fact every band except the mmWave that both ATT and T-Mobile use is listed on the USA versions purchase page
i did simply my check tho and ignored the fact that the shop page doesn't list 2g/3g/5g bands explicitly and just checked for a matching number, but i imagine thats what they meant, considering the page was just created and for example maybe they found theres no need to list n41 and 41 essentially listing 41 twice.
i have no phone atm, which maybe you can tell since my posts lack any auto correct, so really hoping for the best
either way i have a USA version coming on saturday and ill let everyone know of the results
So I just swapped out my old sim for a new T-Mobile SIM and its the same result with the international and also tencent variant ASUS_I005DA. Even though version A supposedly supports all the right bands, No T-Mobile 5G and also crippled LTE. This seems like something to do with their network simply not recognizing the device or allowing it to use other bands. After doing some research it seems the device also has to be carrier supported in order to connect to their extended LTE and 5G bands.
From what I've read here on the forums, calling them is a waste of time. I guess all I can do is wait to see if even the US "variants" get 5G/LTE but I somehow am doubting it since they seem identical to the international variant. I'm stuck with a $1000 gimped phone until T-Mobile decides to support it on their network.
Rotary88 said:
So I just swapped out my old sim for a new T-Mobile SIM and its the same result with the international and also tencent variant ASUS_I005DA. Even though version A supposedly supports all the right bands, No T-Mobile 5G and also crippled LTE. This seems like something to do with their network simply not recognizing the device or allowing it to use other bands. After doing some research it seems the device also has to be carrier supported in order to connect to their extended LTE and 5G bands.
From what I've read here on the forums, calling them is a waste of time. I guess all I can do is wait to see if even the US "variants" get 5G/LTE but I somehow am doubting it since they seem identical to the international variant. I'm stuck with a $1000 gimped phone until T-Mobile decides to support it on their network.
Click to expand...
Click to collapse
strange because according to asus the I005DA is not the A version but the G version. The version i believe is on the box not the model.
PhoneBots said:
strange because according to asus the I005DA is not the A version but the G version. The version i believe is on the box not the model.
Click to expand...
Click to collapse
Did you contact ASUS ? do you have and official documentation / site where they say which version is tencent / Global / US ?
I had bought the tencent version - i005DA was mentioned prominently in the packaging.. and 'tencent games' was printed on the back of the phone.
Neither T-mobile nor AT&T worked reliably - actually I was barely ever getting a signal.
I returned that.one . .and got myself a global variant - asus_i005DC is mentioned in the packaging.
Now everything works fine - I have seen the 5G symbol, but not really great speeds, but that could be because of my area.
arun_suresh said:
Did you contact ASUS ? do you have and official documentation / site where they say which version is tencent / Global / US ?
Click to expand...
Click to collapse
https://zentalk.asus.com/en/discussion/47006/which-version-does-asus-rog-5-model-i005da-map-to i think this is where he found it, see last post (you can press the back button if it asks you to create acct or sign in and it wont ask again and will allow you to read)
this would imply the last letter in the model number is not necessarily the version the phone corresponds to, for every model even your asus_i005DC
Trickster29 said:
https://zentalk.asus.com/en/discussion/47006/which-version-does-asus-rog-5-model-i005da-map-to i think this is where he found it, see last post (you can press the back button if it asks you to create acct or sign in and it wont ask again and will allow you to read)
this would imply the last letter in the model number is not necessarily the version the phone corresponds to, for every model even your asus_i005DC
Click to expand...
Click to collapse
That's exactly it.
At this point I'm waiting to see if the one they sell on Asus dot com is any better than the global version sold on aliexpress or if I should go all in on -300$ less
PhoneBots said:
That's exactly it.
At this point I'm waiting to see if the one they sell on Asus dot com is any better than the global version sold on aliexpress or if I should go all in on -300$ less
Click to expand...
Click to collapse
$300 less means a Tencent flashed to WW, or at least it did for mine. The idiot seller didn't realize the bands aren't controlled by the software, but PayPal called it "materially similar" and denied the refund. Oh well.
PhoneBots said:
That's exactly it.
At this point I'm waiting to see if the one they sell on Asus dot com is any better than the global version sold on aliexpress or if I should go all in on -300$ less
Click to expand...
Click to collapse
well ill find out if the USA version on asus.com is better literally tomorrow and ill post the update here. i imagine it is now that i understand the versions don't follow model number.
twistedumbrella said:
$300 less means a Tencent flashed to WW, or at least it did for mine. The idiot didn't realize the bands aren't controlled by the software, but PayPal called it "materially similar" and denied the refund. Oh well.
Click to expand...
Click to collapse
I was looking more at the global version rather than the ROM

Cricket Wireless - 3G compatible devices getting axed?

Hi, I just tried taking my Cricket SIM card out of my OnePlus 7 Pro and putting it in another phone, and after I returned it to the 7 Pro, I got a notification that my line was suspended. So I proceeded to call Cricket customer service and asked why this had happened.. They said that the Network is changing to 5G and that this phone(the OnePlus 7 Pro) was no longer going to be supported after Feb 2022 because the 7 Pro is considered to be a 3G compatible phone and that all 3G compatible devices will no longer work after that date.
My question is: Are all carriers doing this? If not, What are the Carriers that will remain 3G-Backwards-Compatible?? I really do not want to buy a new phone as I bought this 7 Pro for over 600 bucks. Any help/information would be greatly appreciated. Thanks!

OnePlus 7 OOS11 Update Not Recognized by AT&T

Hello, I am using a OnePlus 7 model GM1901 (Indian model). I am using it in the USA with AT&T. As long as it was running OOS10 AT&T would recognize my phone, even though they did not technically support it. Once I upgraded to OOS11 it no longer was recognized. Clearly this is a software issue, but I am not sure where to look to address it. Rolling back to OOS10 (beta) worked.
On a related note, AT&T is moving to 4g and is going to stop supporting the GM1901 model in Feb. 2022, but they will support the GM1904. Is there any way to bypass this restriction. They have almost all the same bands.
Thank you!

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