My phone updated to android 11 last night. Everything seemed fine. About ten minutes ago, it restarted on its own. Now my PIN doesn't work and I can't get into my phone. When I enter the PIN and press OK, nothing happens. It just sits there. I tried to restart it but it doesn't allow me to do that without a PIN.
I'm at a loss. Before taking it down to Verizon, does anyone have any ideas about how I can fix this? I know if I take it to Verizon that they'll try to wipe it and I don't have much backed up.
usmaak said:
My phone updated to android 11 last night. Everything seemed fine. About ten minutes ago, it restarted on its own. Now my PIN doesn't work and I can't get into my phone. When I enter the PIN and press OK, nothing happens. It just sits there. I tried to restart it but it doesn't allow me to do that without a PIN.
I'm at a loss. Before taking it down to Verizon, does anyone have any ideas about how I can fix this? I know if I take it to Verizon that they'll try to wipe it and I don't have much backed up.
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Try a hard reboot, hold volume down and power (side key) down together until it turns off. About 10 seconds or so....
zoman7663 said:
Try a hard reboot, hold volume down and power (side key) down together until it turns off. About 10 seconds or so....
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That did the trick. Thanks!
Related
I did a search but no solutions came up.
Basically, when I touch the screen to move the little lock icon over to unlock it nothing happens.
I powered it off by holding power for 10 seconds and then powered it on again.
No bueno, nothing happened.
Anyone else run into this and was able to solve it?
yes, i had the same problem, you will not like this..
do one step at the time and check if it works, if not continue to the next one
1. cold reboot (hold power button for 30-60 seconds),
you can try step 1 several times
2. turn it off, let it charge for 2-3 hours, turn it on
3. reboot to safe mode (this not really sure how i did it..lol.. i think is, turn off and turn on and quickly hold both volume keys until it boots up, if you did it correctly it will boot and say "safe mode" at the bottom left corner).
4. reset to factory settings, hold volume (-) and power key at the same time, (this will erase everything)
when i had this problem, i actually had to cold rebooted several times and reboot into safe mode after step 4 to have the touchscreen working again..I was about this close () to give up and return it to walmart..
I had the same thing happen to me, and all the rebooting in the world couldn't fix it. I don't know if you're still on stock rom or not, but what I did was reflashed the Prime rom and it worked again.
Nothing helped, even hard wipe.
Returned the TF.
I had this same problem... Unfortunately the only thing that worked was letting the power drain out. That was a huge pain because the Transformer has a killer battery and there are only so many times you can turn the screen on and off to drain it. It took about 4-5 days to fully drain. After that point I had upgraded to 3.1 and it has worked flawlessly since then... definitely a firmware problem not hardware.
someone out there, please help me. Today when I went out to work I was playing with my phone and then put it away while I was driving. When I got back to it I tried to turn it on but it would not turn on, so I keep the On key pressed for a few seconds and then it turns on.
So I thought maybe the phone needed a restart, so I did. I pressed the On key for a second and then selected "Restart". and it never started back again. I´ve been trying to press the on key for like 1 minute a nothing shows up, I connect it to the charger and the charging led doesn´t light up.
When I connect it to my computer, it seems to recognize something in the task manager as it says "Unknown Device"
Anybody knows a method to make it boot? like a typical "battery Pull"?
Try holding Power key for 10 seconds?
Kenchinito said:
someone out there, please help me. Today when I went out to work I was playing with my phone and then put it away while I was driving. When I got back to it I tried to turn it on but it would not turn on, so I keep the On key pressed for a few seconds and then it turns on.
So I thought maybe the phone needed a restart, so I did. I pressed the On key for a second and then selected "Restart". and it never started back again. I´ve been trying to press the on key for like 1 minute a nothing shows up, I connect it to the charger and the charging led doesn´t light up.
When I connect it to my computer, it seems to recognize something in the task manager as it says "Unknown Device"
Anybody knows a method to make it boot? like a typical "battery Pull"?
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Click to collapse
elsupermang said:
Try holding Power key for 10 seconds?
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This ^^. or try to boot into recovery (hold volume down, then press and hold power, hold both until the three androids appear. then use volume down to select "reboot"
thanks for the reply, I just tried that and nothing, no light, no led. The capacitive buttons don´t light up either. =(
Try leaving it plugged in for awhile to make sure it's charged before you try to reboot into recovery?
lilhyper said:
Try leaving it plugged in for awhile to make sure it's charged before you try to reboot into recovery?
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Click to collapse
And be sure to use the wall charger as well.
cranch said:
And be sure to use the wall charger as well.
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Click to collapse
ditto, wall charger, it will come back on after it charges for a bit.
I´ll try leaving it charged for a while. will post back with the results
I was thinking an thought. With android, sometimes the phones just get messed around too much. When I had my galaxy nexus, everytime i meet a freeze or something, I just pull the battery and reboot the phone. If the phone is messed up and wont boot. I can still just pull the battery, put it in, and boot into recovery. Now, is there any safe way to do all of this? I am worried about the One X, and still am debating between this and the note, reason being I flash a lot and dunno wat i can do if i really just mess up my phone. Anyone have any ideas?
Kevin Ma said:
I was thinking an thought. With android, sometimes the phones just get messed around too much. When I had my galaxy nexus, everytime i meet a freeze or something, I just pull the battery and reboot the phone. If the phone is messed up and wont boot. I can still just pull the battery, put it in, and boot into recovery. Now, is there any safe way to do all of this? I am worried about the One X, and still am debating between this and the note, reason being I flash a lot and dunno wat i can do if i really just mess up my phone. Anyone have any ideas?
Click to expand...
Click to collapse
If you hold down the power button for 10 seconds it will hard reset the phone. This is exactly the same behavior as the iPhone and other phones with a non-removable battery.
Kenchinito said:
someone out there, please help me. Today when I went out to work I was playing with my phone and then put it away while I was driving. When I got back to it I tried to turn it on but it would not turn on, so I keep the On key pressed for a few seconds and then it turns on.
So I thought maybe the phone needed a restart, so I did. I pressed the On key for a second and then selected "Restart". and it never started back again. I´ve been trying to press the on key for like 1 minute a nothing shows up, I connect it to the charger and the charging led doesn´t light up.
When I connect it to my computer, it seems to recognize something in the task manager as it says "Unknown Device"
Anybody knows a method to make it boot? like a typical "battery Pull"?
Click to expand...
Click to collapse
I have the same problem, when I charge it the charging indicator doesn't even turn red or green. I tried a wall charger as well as connecting it to my computer. I tried holding the power button for 10 secs, also while holding down the volume down button. Nothing works. I'm going to call HTC tomorrow, and might need to bring it back to the shop.
It always seems a bit finicky to turn on for me. I still have no idea how exactly to turn it on, I jus randomly press the button until it turns on.
Try holding down the power + volume down button.
Hi! So... I installed Magldr V1.13 many months ago and it has been very awesome. Yesterday, while sitting in class, my phone was in my pocket. (very rare occasion as I usually have it in a holster)
Anyhoo, it vibrated twice like it would for an email or text. I pushed the red (hangup) button to see the screen, and the screen stayed black but the buttons lit up. I repeated, same result. I took the battery out, turned back on and the phone stops loading after the "GO GO GO!". It just sits there.
I have taken the battery out and restarted it literally 12 times. I tried with and without SD card and Sim Card. I even tried holding in the yellow reset button. I don't know what else to do.
Any help is very much appreciated!
hope you find out the problem, I uesd to be in your situation, so sad
kimmy8705 said:
Hi! So... I installed Magldr V1.13 many months ago and it has been very awesome. Yesterday, while sitting in class, my phone was in my pocket. (very rare occasion as I usually have it in a holster)
Anyhoo, it vibrated twice like it would for an email or text. I pushed the red (hangup) button to see the screen, and the screen stayed black but the buttons lit up. I repeated, same result. I took the battery out, turned back on and the phone stops loading after the "GO GO GO!". It just sits there.
I have taken the battery out and restarted it literally 12 times. I tried with and without SD card and Sim Card. I even tried holding in the yellow reset button. I don't know what else to do.
Any help is very much appreciated!
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Click to collapse
Always it happens something like that out of nowhere. So I think the solution is only one. Factory Restart the phone and re-install everything from the begging. If you don't want to loose your stuff try to copy paste the stuff you got in your SD card.
L0rkh said:
Always it happens something like that out of nowhere. So I think the solution is only one. Factory Restart the phone and re-install everything from the begging. If you don't want to loose your stuff try to copy paste the stuff you got in your SD card.
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Click to collapse
I know right? This is the first time I have been without a phone this long since high school, lol. How can I factory reset it without being able to turn it on? I held down the volume down+home+power button and chose the wipe from that menu. It didn't do anything. I even held in the yellow button on the back, still nothing.
Ok. So I finally found a way to factory reset my phone even though I can't get it to really come on:
1. With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
2. While holding the volume buttons, press the END/POWER button briefly and then release it.
3. When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
Now, it's stuck on the "Stick Together" Tmobile logo
Not really sure what happened, but I left my tablet alone for about 5 days. Had to plug it in to charge it back up obviously. The next day turned it on, and all I get is it vibrates once, than just vibrates infinitely screen is not turning on I think. I tried the reset button, recovery mode nothing happens just goes straight back to vibrating. It seems I can enter APX mode, since it vibrates once and than stops my computer sees it but cant find device software to install for it, and shows up on devices as "APX" unidentified.
I even popped it open, pulled the power connector for the board and backup battery let it sit for a day; plugged it back in and still same issue as before. I bought it 9 months ago in December only real issue before this, is that it froze a few times but went away on its on after a reset.
aidan1982 said:
Not really sure what happened, but I left my tablet alone for about 5 days. Had to plug it in to charge it back up obviously. The next day turned it on, and all I get is it vibrates once, than just vibrates infinitely screen is not turning on I think. I tried the reset button, recovery mode nothing happens just goes straight back to vibrating. It seems I can enter APX mode, since it vibrates once and than stops my computer sees it but cant find device software to install for it, and shows up on devices as "APX" unidentified.
I even popped it open, pulled the power connector for the board and backup battery let it sit for a day; plugged it back in and still same issue as before. I bought it 9 months ago in December only real issue before this, is that it froze a few times but went away on its on after a reset.
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Click to collapse
You can give this a shot...:fingers-crossed: you need to hold the power button + volume up for about 10 seconds. You will feel the first vibration and keep holding both buttons for another few seconds then you will feel the second vibration. After the second vibration, you need to release both buttons as the same time then wait for a few seconds after that. You can try to power it up and see if it works.. Please report back and good luck.. :fingers-crossed:
LetMeKnow said:
You can give this a shot...:fingers-crossed: you need to hold the power button + volume up for about 10 seconds. You will feel the first vibration and keep holding both buttons for another few seconds then you will feel the second vibration. After the second vibration, you need to release both buttons as the same time then wait for a few seconds after that. You can try to power it up and see if it works.. Please report back and good luck.. :fingers-crossed:
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Click to collapse
I'll try that, I just recently left on the blank apx mode, to let the battey die completely. Now Im charging it again to see if that worked if not i'll try your idea.
Ok. I am writing here since it was suggested. I am having a major issue and unsure how to fix it. The following is the issue and steps taken thus far with no resolve. Hopefully someone else has an answer to assist me. I really need this phone to work as it is my lifeline.
Star is I have all updated firmware, rom, and even updated xtended settings. I have today also installed the viper sound for the first time. I will say I have settings changed throughout with all the variations. Xtended settings, nusense toolbox, vipersound, normal settings, and Xposed framework.
What is happening is the phone needed a reboot. It shows the splashscreen and then shuts off. It will not fully boot. I have tried to hold the power vol/up buttons together and quickly vol/down. But that does not work. Now I have also tried adb and attempted to find the device but with no power seemingly it is not able to work.
Anyone have suggestions I might try? Please advise.I have even attempted adb but the pc does not see the device since it never gets fully turned on. It is a splashscreen and then dead. Really wish there was a way to get it to just turn on for access somehow. Anyone have a suggestion?
Have you tried holding the power button and up button till you get into fastboot?
wileout said:
Have you tried holding the power button and up button till you get into fastboot?
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I have actually held the button where it will only show the splashscreen and then show a bit of the TWRP recovery screen. However I cannot pick anything from the menu before it goes to the battery icon showing it is simply charging. I really have no clue what is needed to be done now. I am surprised it has let me get that far without just turning off again. But this was done by holding the volume button up and down and power button all at the same time.
Do you have any other suggestions since it is not being seen by adb on the pc?
crazysane said:
I have actually held the button where it will only show the splashscreen and then show a bit of the TWRP recovery screen. However I cannot pick anything from the menu before it goes to the battery icon showing it is simply charging. I really have no clue what is needed to be done now. I am surprised it has let me get that far without just turning off again. But this was done by holding the volume button up and down and power button all at the same time.
Do you have any other suggestions since it is not being seen by adb on the pc?
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It should let you get into the bootloader if it gets you to the splashscreen @Tigerstown any ideas?
crazysane said:
I have actually held the button where it will only show the splashscreen and then show a bit of the TWRP recovery screen. However I cannot pick anything from the menu before it goes to the battery icon showing it is simply charging. I really have no clue what is needed to be done now. I am surprised it has let me get that far without just turning off again. But this was done by holding the volume button up and down and power button all at the same time.
Do you have any other suggestions since it is not being seen by adb on the pc?
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Click to collapse
Unplug your phone. Then hold power and volume up for 30 seconds. Plugged in you are hitting the twrp bug.
Edit... After unplugging wait 20 seconds before attempting to boot it.
dottat said:
Unplug your phone. Then hold power and volume up for 30 seconds. Plugged in you are hitting the twrp bug.
Edit... After unplugging wait 20 seconds before attempting to boot it.
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Click to collapse
Thanks dottat i didnt even think of telling him unplug it