Sumsung Multiroom crashing - Samsung Galaxy Note 20 Ultra Questions & Answers

Hi, another of the series of issues with One UI 3, Samsung multiroom crashes the moment I try to play a song from my sd card..anyone know about a fix for this, or things to try out.
Also having issues getting samsung music to build a full database of my music (which has not changed location on sd card). It was find before the upgrade. Wonder if I need to clear some file (old database)?

Related

Does this sound like a hardware or software problem?

No media player will read my MP3 Tags. I just get a message that there is no music even though I have about 8gb of it. If I used a file browser I can locate an MP3 and select it, I am then give the option of which media player I would like to use to play the file. All players work. Well they all work until I switch to a different app and the file browser is closed.
PowerAmp, which can view files as well as MP3 tags, can see and play the files but when will occasionally go nuts. I will hear a morse code sound over the music, then the track with change, multiple times, and will end with the dialer making a phone call. All of this happens with the screen off.
I get the exact same issue with clean installs of MiUi (several versions), Virtuosity (V2 & V3) and Android Revolution HD 6.1.1. I have also formatted my SD card, in fact used two different SD cards. All give the same result.
Today it was suggested that it could be a hardware issue and that I should try a stock rom. I installed RUU_Pyramid_TMOUS_1.50.531.1. but no luck. Upon install the HTC media player saw no music.
I find it hard to believe that media players failing to read MP3s tags is a hardware issue when every other app works fine and they can access the SDcard for various files. But I don't know what else to try.
Software.
On ARHD, Go to Settings > Storage. Then wait for your SD Card to be scanned.
Most definitely software. I know the guy above me said it, but more or less for reassurance, that's a software issue. If it was hardware, you wouldn't be able to access anything on the card at all, or at the very least not be able to play files like MP3s.
Here's what I'm thinking. There's two major metadata tags; ID3v1 and ID3v2 I believe. Once, I has an issue where Android refused to read ID3v1 tags, it just ignored them completely. I use MediaMonkey for nothing but MP3 Tags, it's never let me down. Try putting some of your MP3s onto your PC and editing the metadata in MM, then send them back to the phone. Not sure what type MM encodes tags in, but they work for me just fine. Also, be sure to wipe your music player's data in Settings > Applications. This forces it to refresh it's caches on your music.
Good luck!
guys I agree, I can't see it being a hardware issue... but, I am running out of other options. I will try as many suggestions as I can, in full. I really don't want to go through he hassle of a warranty exchange.
@sromer
I did a clean install of ARHD, coming from stock. The default music player found no music. As suggested I opened settings>storgage to let the SD rescan, I even dled "rescan media" and "SDrescan" but no matter how many scans or reboots the same result. The media player does not see MP3s.
@sshede
I had the MP3 tag issue with an earlier android phone and now use MP3tag to edit all of my ID3s. The MP3s that are on my SD card were all viewable by my sensation in December, which is when this problem started. I have had my sensation since last summer. The problem started when I installed a MiUi update. Also I took the SD card out and put it in my SGS and MP3s work.
None of the ICS roms see music at first. Sometimes they can take a couple of hours before finding your music. This has to be rom related. The fimware should have nothing to do with it, and it's impossible to be a hardware issue. Alright, have you tried formatting the SD from within Android? Perhaps (and this is a real stretch) the allocation size is off in the Windows formatting tool and smaller bits of information are being left out? Purely speculation, and likely wrong, but we're troubleshootin' at this point.
Edit: I just reread the original post. Is there a nomedia file or something like that in your music's folder? If you were to add a new MP3 that hadn't been exposed to your Sensation, does it show up? The other thing to think of, if there's a folder called MIUI or miui on your SD, delete it. For good measure, take everything off your SD card that you made, any folder you didn't make needs to be left behind. This includes application folders, .android folders, etc etc. Format the card as FAT32, put all your stuff back on it. Make sure there's nothing in your folders that was created by Android. Nothing, seriously, nothing. If there are any files created by Android or android applications, delete them. Put the SD back in the phone, boot into recovery - not the already installed rom as it might put files back on the SD, wipe and freshly install a rom. This should ensure an absolutely clean installation with everything working fully.
Have you tried using a different SD card? OR back it up and reformat it. If that doesn't work.. Try another SD card. I wouldn't try warranty yet, it's a hassle and if worse comes to worst, they'll send you a ****ty replacement. Can't be the phone giving issues!
@sshede
I just formatted the SD VIA android. reloaded a few gb of music and they do not show up. This is all music that I have been able to view in the past.
Yes there is a nomedia file. I added new music (music which I could see before on other phones) and nothing.
I then reformatted the SD. I only loaded ARHD and Super Wipe. I flashed super wipe then ARHD. While in 4ext recovery I formatted the SD again before booting the rom. Mounted the SD and loaded a few gb of music and... it works... I still don't understand why two other android phones could see the MP3s an SGS and G2. Oh well at least it works for now.
Now I will restore the SD content and a nandroid of Virtuosity V3 and report back... thanks
SykesAT said:
No media player will read my MP3 Tags. I just get a message that there is no music even though I have about 8gb of it. If I used a file browser I can locate an MP3 and select it, I am then give the option of which media player I would like to use to play the file. All players work. Well they all work until I switch to a different app and the file browser is closed.
PowerAmp, which can view files as well as MP3 tags, can see and play the files but when will occasionally go nuts. I will hear a morse code sound over the music, then the track with change, multiple times, and will end with the dialer making a phone call. All of this happens with the screen off.
I get the exact same issue with clean installs of MiUi (several versions), Virtuosity (V2 & V3) and Android Revolution HD 6.1.1. I have also formatted my SD card, in fact used two different SD cards. All give the same result.
Today it was suggested that it could be a hardware issue and that I should try a stock rom. I installed RUU_Pyramid_TMOUS_1.50.531.1. but no luck. Upon install the HTC media player saw no music.
I find it hard to believe that media players failing to read MP3s tags is a hardware issue when every other app works fine and they can access the SDcard for various files. But I don't know what else to try.
Click to expand...
Click to collapse
Considering the fact you've tried a wide variety of different SD cards, ROMs, formatting, etc, I presume it's hardware.
Probably some bad connection in the headphone jack or on the board?
I'm no expert, but if I was in your situation I'd immediately just go get a new Sensation.
Remove all the songs except 2 - 3 than wait to see songs in the list. 8gb is too much

Google Play Music Not Working With External SDCard

Hello XDA Friends!
Device: SCH-I535 16GB
Stock Rooted ICS 4.0.4.
32GB SanDisk Ultra HC 1
This is the problem i have run into.
At first i had my music on the internal memory but its only 16GB so i had to move my music to the External memory. When the music was on the Internal Google Play Music read all my music. Now it doesn't recognize my music.
I have tried refreshing the music in the Play Music settings, i restarted my phone searched google and forums i even had Google give me a call to try to fix it but they walked me through all the steps i have already went through.
Is anyone else experienced this problem and-or have a solution?
Thank You in advance
Paris_Carter said:
Hello XDA Friends!
Device: SCH-I535 16GB
Stock Rooted ICS 4.0.4.
32GB SanDisk Ultra HC 1
This is the problem i have run into.
At first i had my music on the internal memory but its only 16GB so i had to move my music to the External memory. When the music was on the Internal Google Play Music read all my music. Now it doesn't recognize my music.
I have tried refreshing the music in the Play Music settings, i restarted my phone searched google and forums i even had Google give me a call to try to fix it but they walked me through all the steps i have already went through.
Is anyone else experienced this problem and-or have a solution?
Thank You in advance
Click to expand...
Click to collapse
I have no problem i do have music on external sdcard have it in /mnt/extSdcard/media/audio/music
not sure if dir matters
have you tried to clear data and or cache?
if not even try to uninstall and reboot re install
hope that helps
All of my music is on the ext SD card and, for me at least, things work w/o any problems. However my stuff didn't start out on the internal SD card.
Does the stock music player work since you've moved the music to the ext SD card?
Have you tried going into the app mgmt and clearing the Google Play Music settings to see if that helps?
Thanx for the help but i tried all of that and it still didnt work im going to flash CleanROM 1.2 hopefully that works
tgmorris said:
All of my music is on the ext SD card and, for me at least, things work w/o any problems. However my stuff didn't start out on the internal SD card.
Does the stock music player work since you've moved the music to the ext SD card?
Have you tried going into the app mgmt and clearing the Google Play Music settings to see if that helps?
Click to expand...
Click to collapse
the music player works with all my online music but it wont pickup the music on the phone unless its in the internal memory
Hi.
If anyone in future has this issue, first step of troubleshooting is go into settings->storage and check the SD card appears there.
Second step is again in settings, open apps & find the app called Google Play or Google Play Services, open it and press "clear data"
after doing this, the next time you open Google Play it should have picked up any music you have on your SD card.
I have the same exact problem, except Google Music starts off seeing all my albums on the external card, but if I try to add new ones they aren't seen. I've tried clearing the data in Google Play services, and used a couple different "refresh SD" apps. Nothing works. It's so frustrating. Anyone got any other suggestions? The old school android music app doesn't pick up new additions either.
timmytutone said:
I have the same exact problem, except Google Music starts off seeing all my albums on the external card, but if I try to add new ones they aren't seen. I've tried clearing the data in Google Play services, and used a couple different "refresh SD" apps. Nothing works. It's so frustrating. Anyone got any other suggestions? The old school android music app doesn't pick up new additions either.
Click to expand...
Click to collapse
had this issue with the Google play music player for a long time. The thing is whenever you add new music or make changes to your playlist etc - it takes Google play music awhile to recognize and take effect. For example last week I added about 30 or 40 new songs to my phone I had to wait at least an hour or more (not sure because I didn't really time it) until I saw the changes in my Google play music. Even in the Google play music market comments you can see a lot of comments that speak to the same issue.

[Q] Stock mp3 Player reverses song order in Playlists - Ideas?

Hey guys,
I've got an odd problem with samsung stock music player on my note 10.1.
Every playlist I add to the device is (dis)played upside down. At first i suspected isyncr, which i use to sync my Itunes with the note, to be the problem - but it turned out it is not.
I already did the following:
checked the m3u playlist isyncr generates with a text editor - everything fine
cleared data of stock music player
cleared data of "media storage"
created a playlist with a 3rd party player (amazon) => reverse order in samsung player, correct order in poweramp, player pro
created a playlist with samsung player => reverse order in 3rd party players (amazon, poweramp, player pro)
searched the internet and xda
asked samsung support for help - twice
Internet knows a similar problem with samsung fascinate without any solution, here on xda i found an old thread which i suspect describes the same problem on a different device (http://forum.xda-developers.com/showthread.php?t=1404735), but also without a solution or idea.
I can hardly believe there is such a bug in the stock music app and hardly anyone steps into it. I also find it hard to believe that samsung had this bug in Fascinate's music player, fixed it in the Galaxy S2's (which i also own and doesn't have this problem), just to re-integrate it in the Note 10.1.
Samsung support is not able to give any qualified answers and rather tries to force me to use kies (which I even tried, but despite its poor performance cannot help me with this problem). I will, however, try to ask them a 3rd time.
The Problem existed in ICS ROM as well as in Jelly Bean, which arrived about 2 weeks ago (XXBLJ9).
Any Ideas what I could try next?
If you read this and don't know an answer either, you can still help me by verifying the problem on your note 10.1 - just create a playlist with for example amazon mp3 (playlist, not album) and open it with samsung stock music player. Would be great, thanks in advance!
Greetings,
Oliver
Okay...seems like nobody has an idea how to solve this...no problem.
You can, however, also help me by just trying it out, takes about 1 minute of your time...is nobody using the stock music player and any other player?
As Internet isn't full of complaints, i suspect that it could be a configuration specific problem with my note. I am willing to wipe it in that case, but as it is not rooted i've got to restore its current state manually after that - which might take some hours So I just want to make sure that there's a chance that wiping helps me with my problem.
Anyone? Can (or can't) you confirm my problem?
Thanks and Greetings,
Oliver
Same issue on Samsung Droid Charge
OliverB82 said:
Okay...seems like nobody has an idea how to solve this...no problem.
You can, however, also help me by just trying it out, takes about 1 minute of your time...is nobody using the stock music player and any other player?
As Internet isn't full of complaints, i suspect that it could be a configuration specific problem with my note. I am willing to wipe it in that case, but as it is not rooted i've got to restore its current state manually after that - which might take some hours So I just want to make sure that there's a chance that wiping helps me with my problem.
Anyone? Can (or can't) you confirm my problem?
Thanks and Greetings,
Oliver
Click to expand...
Click to collapse
Hi,
I have had my Samsung Charge since it came out. That problem has always persisted on my device. I find it extremely frustrating as the point of a smart phone is that it is multiple devices. I would like this to be my main music player as well since it has an external 32gb SD card and so can hold quite a bit of music.
I am not a developer (I do do technical support), just decided I am trying to figure out - AGAIN - why it does this. I just downloaded a trial of PowerAmp. Don't know if this might help you figure out the problem. Power Amp shows my synced playlists from Windows Media Player not as a Playlist but as a music folder under folders. So far I have synced just one playlist as a test. In the folder in powerAmp, it is in the correct order. In the stock music player it is in reversed order.
I paused in typing, and after syncing multiple playlists at one shot, the list in Poweramp is garbled. The first try created a single folder with all the songs from the playlist in correct order. Now with the sync of multiple lists, I do have a couple like above but the rest either didn't come across or the music came across but not the playlist. The stock music player also has just some not all of the playlists I synced. The music is all in reverse order.
To me this suggest that problem is with the implementation of the sync on the device itself, given you have the same issue. My guess is it reads and writes the playlist from bottom up. I think there is also a burrering problem since it never seems to bring all my lists over and if that happens only some of the music.
Hope this helps, would like very much to know if you find a solution. Samsung is close to losing me as a customer over this. I care less about browsing and connectivity and more about multi functionality. A music player that works is important to me, and am considering an HTC or maybe even an IPhone (!!!) next time around just because of this - and my next upgrade is in 60 days. I HOPE YOU ARE READING THIS SAMSUNG!!!
---------- Post added at 02:57 PM ---------- Previous post was at 02:44 PM ----------
dakatisbak said:
Hi,
I have had my Samsung Charge since it came out. That problem has always persisted on my device. I find it extremely frustrating as the point of a smart phone is that it is multiple devices. I would like this to be my main music player as well since it has an external 32gb SD card and so can hold quite a bit of music.
I am not a developer (I do do technical support), just decided I am trying to figure out - AGAIN - why it does this. I just downloaded a trial of PowerAmp. Don't know if this might help you figure out the problem. Power Amp shows my synced playlists from Windows Media Player not as a Playlist but as a music folder under folders. So far I have synced just one playlist as a test. In the folder in powerAmp, it is in the correct order. In the stock music player it is in reversed order.
I paused in typing, and after syncing multiple playlists at one shot, the list in Poweramp is garbled. The first try created a single folder with all the songs from the playlist in correct order. Now with the sync of multiple lists, I do have a couple like above but the rest either didn't come across or the music came across but not the playlist. The stock music player also has just some not all of the playlists I synced. The music is all in reverse order.
To me this suggest that problem is with the implementation of the sync on the device itself, given you have the same issue. My guess is it reads and writes the playlist from bottom up. I think there is also a burrering problem since it never seems to bring all my lists over and if that happens only some of the music.
Hope this helps, would like very much to know if you find a solution. Samsung is close to losing me as a customer over this. I care less about browsing and connectivity and more about multi functionality. A music player that works is important to me, and am considering an HTC or maybe even an IPhone (!!!) next time around just because of this - and my next upgrade is in 60 days. I HOPE YOU ARE READING THIS SAMSUNG!!!
Click to expand...
Click to collapse
Hi Oliver,
Just discovered that my Amazon MP3 cloud player has all my playlists I just synced (except one) and the songs are all in the correct order. This is confounding to me as I previously had the same reversed order issue in this player. Not sure if it has anything to do with the fact that I went into the file system dorectly and deleted all the contents from themusic related folders before doing the sync for that one then multiple lists. Not sure what happened with that one list, might be related to the fact that it is a custom CD mix ( old school club music, I need the beats for running!). Am going to try syncing that list as I really like the music that's on it. This would seem to contradict my thinking above though. Seems the issue is with the Samsung stock music itself, not the sync. HTC/Apple here I come...
Galaxy stock mp3 Player
I have Samsung Fascinate and it has the same problem with stock mp3 music player. Songs on playlist are reversed. I also tried a few other players but they are not convenient.
So as previous says we can use Amazon mp3 player and widget. It works good for me. It remembers when I paused and even after reboot. So decided use it. It doesn't interfere with other programs (I use in my car navigation app - Navigon). So its very convenient listen music and have navigation.

[Q] Music player and ext-sd a problem

I have searched and am sure I have overlooked something here but I cannot seem to fix my factory music player problem (not Google Player). If all of my music is on the internal SD everything is fine but if I move it to the ext-SD, it cannot be found. The Google Player will still play all of my music but I don't care for the interface.
I have tried changing the directory on my ext-SD card numerous times, as well as using different file explorers to transfer the music files. I normally use the browser in Rom Toolbox to do all file transfer/copying and have no issues. I can't even just move the files, I have to copy them paste them in the new dir. and then go back and delete the old files. Can this be a SD card issuse?
My backups have saved and work but this music thing is driving me crazy. I am using a Samsung card with the TAB2 so it's no like I bought a knock off card from some online wholesale site. I know there has to be a simple fix to this but I just can't seem to find it. I am also rooted but running everything stock.
the only time i've seen anything like this happen is if I place a .nomedia file on my SD card to prevent the stock scanner from looking at the SD card for media files (atleast on my old SGP 4.0, thats how it worked). maybe you've done that at some point? have you tried other music players, there are MANY to choose from, personally I find the stock music app to be abysmal, if the ID3 tags are even partially damaged the files don't show up, I use poweramp, it has its OWN media scanner that won't skip files like the stock scanner does.
daniel644 said:
the only time i've seen anything like this happen is if I place a .nomedia file on my SD card to prevent the stock scanner from looking at the SD card for media files (atleast on my old SGP 4.0, thats how it worked). maybe you've done that at some point? have you tried other music players, there are MANY to choose from, personally I find the stock music app to be abysmal, if the ID3 tags are even partially damaged the files don't show up, I use poweramp, it has its OWN media scanner that won't skip files like the stock scanner does.
Click to expand...
Click to collapse
I haven't thought to look, honestly. I got the tab used at Rent a center, waiting for a new one (fastest delivery seems everyone sold out for Christmas). They let me use this one until mine comes in but was trying to figure it out because my buddy is gonna buy this one when I bring it back.
Different players do work, I use poweramp too but just wanted to see if it's a tab issue, thanks for the help. I pick mine up Monday so I may try an unroot then reset. He may just have to deal though, he's getting a decent (some scratches on back) Tab for 100 out the door.

Video skipping forward issue

This happened when I upgarded to nougat on my s7 edge and now occurs on my s8 plus. The first thing I noticed is that video and image titles have changed to random numbers. The second issue being that the player can no longer skip to the next video [or image] despite being in the same folder. However, these features work inside the stock samsung gallery app. The next video in the queue can be played and titles show appropriately. I do not have encryption on and I've tried a factory reset. Could this be some security measure in nougat / touchwiz or what is going on. Anyone experience this?
Can't skip to next file anymore
Hi there,
I've got exactly the same problem described by fourskim but on a Motorola Moto Play Z with Nougat
I'm not able to skip to the next video in an directory anymore.
It doesn't matter at all, which kind of data manager app i use to get a list of the files and
it doesn't matter if it is an internal directory, or a directory on SD-Card, or on a USB-Stick....
It's not very handy closing the mxplayer after every single file, searching the next file, and start the mxplayer again.
I've got the PRO Version - but it is the same with free Version....
Ne ver had this issue with MXPLAYER all the years before.
Any ideas ?
best regards, wsdweb
wsdweb said:
Hi there,
I've got exactly the same problem described by fourskim but on a Motorola Moto Play Z with Nougat
I'm not able to skip to the next video in an directory anymore.
It doesn't matter at all, which kind of data manager app i use to get a list of the files and
it doesn't matter if it is an internal directory, or a directory on SD-Card, or on a USB-Stick....
It's not very handy closing the mxplayer after every single file, searching the next file, and start the mxplayer again.
I've got the PRO Version - but it is the same with free Version....
Ne ver had this issue with MXPLAYER all the years before.
Any ideas ?
best regards, wsdweb
Click to expand...
Click to collapse
It's because nougat changes. It no longer allows the app to pass the file path to external apps. They are forced to use content scheme.
MX Player will receive something like content://com.sample.app/something. When MX Player can't detect the directory, it can't play previous or next videos from that directory.
We are working on that. It will be fixed on upcoming MX Player v1.9.0.

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