I get the Processing purchase error and server error where I cant connect at all. Ive cleared google framework and the play store, ive also uninstalled the play store updates
wtf is going on
CollegeProfesor said:
I get the Processing purchase error and server error where I cant connect at all. Ive cleared google framework and the play store, ive also uninstalled the play store updates
wtf is going on
Click to expand...
Click to collapse
Don't know, but it was happening to me last night, but went away after a while.
I just did a hot reboot and it fixed it. Happened twice but no biggy, things will improve
Sent from my HTC One X using xda premium
And I can't even download apps to my phone via my computer either. It just doesnt work
Ive rebooted, cleared dalvik and all caches. Even reinstalled the play store
[Android 5.1] Hangout constantly crashes on launch. + "Google Apps has stopped"
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
Unfortunately, Hangouts has stopped.
Click to expand...
Click to collapse
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
Unfortunately, Google Apps has stopped.
Click to expand...
Click to collapse
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
===============================================
UPDATE -
POSSIBLE CAUSE AND SOLUTION
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This is like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
What was your installation process for Play Services 7.0.93?
Aerowinder said:
What was your installation process for Play Services 7.0.93?
Click to expand...
Click to collapse
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
bagarwa said:
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
Click to expand...
Click to collapse
That is strange. I have the same version of Hangouts, but my updated version of Play Services is 6.7.76 (1745988-438).
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
My issue is hangouts keeps getting killed by the Low memory killer even though I have 1gb free ram.
I did some monitoring, hangouts Noe has to run its own process that I've never seen before and after a minute it caches itself, and I guess the cache is dumped later since I haven't opened hangouts in 5 minutes, I have to restart the app every time I need to use it. I also don't receive any messages during that time because the app has been killed. Any ideas?
chabsie said:
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
Click to expand...
Click to collapse
POSSIBLE CAUSE AND SOLUTION
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
POSSIBLE CAUSE AND SOLUTION
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
Click to expand...
Click to collapse
Actually I'm using LBE as well and I suspected that it could have been the cause, and as you experienced, I removed all restrictions from the hangouts app and the problem still persisted.
My theory now is that a restriction that we've set on another app (or apps) is indirectly causing this issue with hangouts.
Does anyone know specifically which system apps could be connected to the functionality of Hangouts?
UPDATE: I've disabled restrictions on Youtube, Calendar, and Drive. This appears to have solved the problem.
Hangouts is working normally thus far and I haven't seen any error messages. Will update if things change.
I have a feeling that it's Drive.
What s
Is LBE? I'm stock phone sideloafed 5.1 and I have actually disabled hangout prior to upgrade now getting this error
Lee
Google play services "keep awake" disabled could cause it
I let all my apps keep awake in app ops and so on, but still have an issue with hangouts. It gets killed by system 5-10 minutes of not using it even if I leave it in background
2nd Update:
The problem is persisting again... my hypothesis has been disproved.
Any other suggestions or discoveries would be appreciated. I'm trying to find a way to fix Hangouts while keeping privacy settings in place as much as possible...
If XPrivacy was working for Android 5.0+ this issue would disappear.
I re enabled hangouts and updated it and not had the issue since
Play Service 7.0.96 from http://www.apkmirror.com/apk/google-inc/
Hangouts (+LBE) works fine by 5.1
Nexus 5 32GB, Android 5.01
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
I had a similar issue, so I rolled back hangouts to 2.5x and it's working fine now, YMMV. of course this may not be a viable solution to you but a working older version is better than a non-usable latest version.
Cheers!
Well, the only thing I can think of, in my circumstances, is that I had hangouts disabled when I updated to 5.1 (I don't use it). So yesterday I enabled it, cleared data, and disabled it again, and so far no crash. Maybe something got changed in the update and it didn't like the fact hangouts was disabled. Again, your issue may vary.
spark001uk said:
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
Click to expand...
Click to collapse
The new play services pretty much renders your phone useless due to nonstop update wake lock, (read more on the cataclysm ROM thread, like last 30 pages). The only way to fix the wake lock so far is to flash the cataclysm ROM patch (idk if it will work with stock ROM but it should) and it blocks the wake lock.
See attached picture below, that's how bad the new google play services is.
As for hangouts I got UKM and lowered the low memory killer to a minimum and disabled laptop mode (I'm using elementalX) and hangouts works just fine for me now.
russian392 said:
The new play services pretty much renders your phone useless due to nonstop update wake lock.
Click to expand...
Click to collapse
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
spark001uk said:
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
Click to expand...
Click to collapse
Yes, it would.
Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now
jusumgeezer said:
Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now
Click to expand...
Click to collapse
Try deleting hosts file from system/etc and fixing it with ad away after that.
Sent from my HUAWEI P6-U06 using XDA mobile app
thanks for the reply. just had a look at that file. Need root to delete though, maybe thats something to look at next..
Hey,
Did you manage to get this fixed? I've got the same versions as you and I'm having the same issue, its gradually getting worse. Message has gone from being occasional to once every few seconds. It's driving me nuts. :silly:
I've tried the normal tips suggested for other phones (wipe cache, un-install updates, shout at it).
Currently looking at one of the update files from needrom incase its an issue with 4.4.2. Failing that will try rooting and failing that i guess its a factory reset and fingers crossed unless anyone has a brain wave.
I assumed it was Play Services itself, which you can't delete to roll back (and test) but it seems to be an app, which I'd uninstall if I knew which one.
I saw someone else with a 6+ at an event recently who had the exact same version of Google Play services and he's not had the problem once. I get it all the time.
Honor is aware of it, although it's been a few weeks now.
I just went thru same problem, different device, but i went thru two hours of hell, until i finally figured it out..... Similarly i went thru same problem last week on my rooted Lenovo ideapad... And today i couldn't remember what the f¥¢k i did to fix it! Finally, with the error "unfortunately the process gapps has stopped" every two seconds and constant notification about Google play service needing update.... But damn device freezing cause button needs hit ok.... Finally i went and managed to between error message ; get into settings - application mgr - all - Google play services.... Clear cache data manage data force stop.... Them Playstore wipe cache +data, uninstall update....
Then back to main settings page, accounts - Google - uninstall all accts. Reboot....
Then i tried (soon as booted) to go play but it was stuck on weird error - no service (?? Was on wifi - wtf??) so Google search and said i need update and that took me to Google account set up... Reinstall account and you get the Google accept play messages and backup /restore checkbox.... After that all was good to go.... Yeehaw!! * Yipee!!!
Sure that there is probably a beer way to do it but i was cussing up a storm and ready to smash it into the wall! Thankfully i was patient and figured out a solution
I had the same problem twice, and i solve it by :
Uninstall the update of play service in app manager. (Clear cache mayby)
Reboot.
Let playstore reinstall the update.
That's all.
No need to delete Google acount.
Sent from my H60-L02 using XDA Free mobile app
I experienced same issue on my Honor 6 plus and it drove me mad. 100 times per day the same message popped up in different situations but I could not see any correlation between the appearance of the message and any specific activity on the phone. I only noticed that the message appeared more often when I used any map application like Google Maps or Nokia Here. I tried to fix it with all above mentioned solutions, deactivated most of the Play apps, cleared the app cash of play services and all GApps, cleared the system cash from stock recovery and nothing helped for more than 10 min. Finally I deactivated Google Now (via Google Settings) and suddenly the popping up of this message stopped. No single error message re-appeared since that (48 hours ago). So in my case the issue seems to be solved for now and finally I'm fully happy with the phone.
Sent from my PE-TL10 (unrooted) using XDA Free mobile app
I am also getting this error since I got lollipop update on my honor 4 x and now on Android 6 on same devices.
Hi. Yesterday, the music app suddenly stopped working. I was using earphones. The songs, playlists, albums... are still there. But nothing happens when I press play. I cleared cache, force stop, restarted phone. Still it's not working. However, the google play music app is working just fine. So it's just the huawei default built in music app that's not working. Any ideas?
Same Issue
Farahhh said:
Hi. Yesterday, the music app suddenly stopped working. I was using earphones. The songs, playlists, albums... are still there. But nothing happens when I press play. I cleared cache, force stop, restarted phone. Still it's not working. However, the google play music app is working just fine. So it's just the huawei default built in music app that's not working. Any ideas?
Click to expand...
Click to collapse
Same exact issue but this happened about last week for me. There is no reaction when I press play I even cleared the cache, fiddled with the filter settings, and anything else I can think of. Google app is working fine too.
I reported here:
https://forum.xda-developers.com/mate-9/help/music-stopped-update-t3791570
The solution does not work. tried, and tried. The only solution I found is to listen to youtube radio.
Farahhh said:
Hi. Yesterday, the music app suddenly stopped working. I was using earphones. The songs, playlists, albums... are still there. But nothing happens when I press play. I cleared cache, force stop, restarted phone. Still it's not working. However, the google play music app is working just fine. So it's just the huawei default built in music app that's not working. Any ideas?
Click to expand...
Click to collapse
SO, problem solved for me. After the new update (MHA-L29 8.0.0.0.374(C185)) a couple of days ago, the music app is working again.
Farahhh said:
SO, problem solved for me. After the new update (MHA-L29 8.0.0.0.374(C185)) a couple of days ago, the music app is working again.
Click to expand...
Click to collapse
how do you get it installed? the auto updater cannot find it. i bought from amazon.
ten11 said:
how do you get it installed? the auto updater cannot find it. i bought from amazon.
Click to expand...
Click to collapse
What did you buy? Do you mean the phone? Mine just showed the update by itself since I have auto-check set on in the settings. (You can check it by settings >system >system update).
Hi,
From yesterday when I goto manage apps and device in the app store, go into the app update bit and start any updates Google play crashes.
It still does the updates though.
I've tried updating Google play (it's the latest version). I've cleared cache and data, rebooted and it still continues to do this.
I've never seen this before in years of Android use. Any idea?
Have this going on as well. Wiped storages and seemed OK for a couple minutes, then started doing it again. Looks like this is potentially becoming an issue.
Seems to be fixed now with me not doing anything. I guess some server issue......