Hi,
Yesterday I received my n20 ultra and today I experienced a frustrating camera issue.
When I try to take a picture i get a blueish tint around the bottom corner and the upper corner begins to flash in strange colors.
It appears when i change the zoom factor for example from 1x to 2x and then back to 1x.
What could be the problem ? I don’t want to return the phone after just one day...
brand new unit? did you check if there is a plastic protective cover over the camera
raul6 said:
brand new unit? did you check if there is a plastic protective cover over the camera
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Hi yes it’s brand new and no there is no plastic. As I said it only occurs when I change the zoom factor.
unjomtip said:
Hi yes it’s brand new and no there is no plastic. As I said it only occurs when I change the zoom factor.
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Go back to the shop and show them.
I saw this happen on my phone a couple of times. If I zoomed back out and then in, it wouldn't happen again. I thought maybe it had something to do with lighting. It was definitely strange though.
Are you using a case? Since some kinds of cases can cause the flash light to give stronger light to camera lens which it then captures the light and makes that bright area on bottom or so.
So make sure remove case and try taking pic again and if it doesn't happen without the case then it's your case doing it.
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Hey guys,
I have a problem. My brother's phone doesn't look good. ):
As you can see from the photos the screen looks washed out and the sides and corners are dark. This happened yesterday. The phone was on and charging during the night, and when he woke up the screen was like this.
As you can see on the top of the screen there is also a black spot. This was smaller yesterday, but appears to have grown; the screen appears to be deteriorating. Just in case, the phone was also put in recovery mode but nothing changed; it is clearly a hardware issue.
Some details: On Saturday, the day before the problem, he was out at the beach. The phone was in a bag on the beach in the sun. The bag's bottom was wet, but the phone was nowhere near the bottom. Anyway, the phone's screen was fine at that point.
Has anyone experienced this before? Can anyone help? Thanks!
SOLUTION
Why did you use snap chat to share the photo?
Sent from my Nexus 5 using Tapatalk
iknighty said:
Hey guys,
I have a problem. My brother's phone doesn't look good. ):
As you can see from the photos the screen looks washed out and the sides and corners are dark. This happened yesterday. The phone was on and charging during the night, and when he woke up the screen was like this.
As you can see on the top of the screen there is also a black spot. This was smaller yesterday, but appears to have grown; the screen appears to be deteriorating. Just in case, the phone was also put in recovery mode but nothing changed; it is clearly a hardware issue.
Some details: On Saturday, the day before the problem, he was out at the beach. The phone was in a bag on the beach in the sun. The bag's bottom was wet, but the phone was nowhere near the bottom. Anyway, the phone's screen was fine at that point.
Has anyone experienced this before? Can anyone help? Thanks!
Click to expand...
Click to collapse
Was the screen on all night charging?
RussellEstridge25 said:
Why did you use snap chat to share the photo?
Sent from my Nexus 5 using Tapatalk
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My Note 2's battery was at 4 percent, so stock camera app would not let me take picture. So I used Snapchat!
markdapimp said:
Was the screen on all night charging?
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I don't think so, I will ask me brother when he's back home. Could that have an effect?
iknighty said:
My Note 2's battery was at 4 percent, so stock camera app would not let me take picture. So I used Snapchat!
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Ahhhh nice
Sent from my Nexus 5 using Tapatalk
iknighty said:
My Note 2's battery was at 4 percent, so stock camera app would not let me take picture. So I used Snapchat!
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Well that's some lateral thinking!
markdapimp said:
Was the screen on all night charging?
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I don't know if that would make a difference, my display is on all night every night on the charger and I have no ill effects to the screen. But, if he had a faulty screen to begin with, that could cause some issues I'd imagine. And with all the issues popping up about the N5, I wouldn't rule out a defective screen from the manufacturer.
markdapimp said:
Was the screen on all night charging?
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I can confirm that the screen wasn't on all night during charging.
t1.8matt said:
I don't know if that would make a difference, my display is on all night every night on the charger and I have no ill effects to the screen. But, if he had a faulty screen to begin with, that could cause some issues I'd imagine. And with all the issues popping up about the N5, I wouldn't rule out a defective screen from the manufacturer.
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Yea, the charging all night shouldn't really have any effects on the screen..
I wouldn't rule that it being a defect, no; after some research I found some people complaining about yellowish tint to their Nexus 5 screens but from the images it does not look as bad as this, so we are still wondering what it is.
The Nexus will spend the night in a bag of rice just in case there is water inside. :good:
It can still be water (steam) damage. You said that phone was in a wet bag so it is possible that under some heat there was some steam/moisture that could damage the phone. But still I hope it is not that, because warranty would be voided...
Sent from my Nexus 5 using Tapatalk
Problem solved guys.
Tenhi seems to have been right. Moisture.
My brother assumed it was that so he put his phone in a bag of rice for a few hours and it got slightly better. But since he bought the phone from ebay and it has no warranty, he followed this guide to open the screen and wipe all the plastic (or whatever) layers behind the screen (the reflector, diffuser, and lenses or whatever, see the video). Then he left only the screen part in the rice bag for hours and now the phone is as good as new (almost).
It still has kind of a violet tint in the middle of the screen, if you look at the phone from the side but from the front it isn't evident at all. The screen also had green edges that disappeared.
For anyone wanting to attempt this procedure I would suggest only doing it if you have no warranty and if you have some experience in opening up a phone and/or feel confident about it. Also simply putting the screen part of the phone in rice would probably suffice, there probably is no need to take out and wipe all the 'plastic' layers behind the screen, I am thinking.
Anyway, you can see the photos of the phone attached.
It's great to see it "fixed". I managed to ruin my old phone in a similar way. It was in my pocket during one wet hiking day. I had my waterproof jacket, but moisture going out from my body ruined the phone totally.
Sent from my Nexus 5 using Tapatalk
Tenhi said:
It's great to see it "fixed". I managed to ruin my old phone in a similar way. It was in my pocket during one wet hiking day. I had my waterproof jacket, but moisture going out from my body ruined the phone totally.
Sent from my Nexus 5 using Tapatalk
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That's too bad. /: It didn't even turn on?
Also, now that a few days have gone past the phone is back to normal! There is no longer any violet shade or any washed out colours!
Wow...guess I better watch how much I'm sweating while I carry my phone in my pocket lol
I have the same problem!
I got the same problem when I put my Nexus 5 on charging the whole night and When I woke up I found my screen with washed out effect and corners of the screen were alright just the middle portion of the screen was having purple tint appeared when screen is black out but on!
After having this problem I charge my phone via USB and put my screen on highest brightness, I found the effect is lowering after two days.
Do you find any solution for that?
Hi Everyone,
I recently bought a Oneplus one and am a bit disappointed with the display. Besides having the yellow part at the bottom, when I look a little at it at an angle I see the screen tint to whitish almost blue and this effect increases as my eyes level to the surface, this is best seen by looking from the right corner of the screen with a black background. Is this normal? I only need my head to be slightly away from the screen to notice it. Also I notice light bleed from the top.
Let me know if this is just an effect of the LCD display and if its normal. I've used amoled displays before this.
Regards,
Bobbie
viper134 said:
Hi Everyone,
I recently bought a Oneplus one and am a bit disappointed with the display. Besides having the yellow part at the bottom, when I look a little at it at an angle I see the screen tint to whitish almost blue and this effect increases as my eyes level to the surface, this is best seen by looking from the right corner of the screen with a black background. Is this normal? I only need my head to be slightly away from the screen to notice it. Also I notice light bleed from the top.
Let me know if this is just an effect of the LCD display and if its normal. I've used amoled displays before this.
Regards,
Bobbie
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I don't have this issue on mine. Honestly though, why is it such an issue? The scenario you're describing would just never happen in the normal use of the phone, nobody looks at their phone on such an angle when using it.
Heisenberg said:
I don't have this issue on mine. Honestly though, why is it such an issue? The scenario you're describing would just never happen in the normal use of the phone, nobody looks at their phone on such an angle when using it.
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Hi Heisenberg,
Thanks for the quick reply. I do notice it during normal use otherwise it wouldn't be a problem. The phone is on the left side of my computer now and as i'm looking at it I notice the whitish blue tint while using a black background.
viper134 said:
Hi Heisenberg,
Thanks for the quick reply. I do notice it during normal use otherwise it wouldn't be a problem. The phone is on the left side of my computer now and as i'm looking at it I notice the whitish blue tint while using a black background.
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Fair enough. Dunno what to say though, I have two of these and neither of them have a tint when viewed on any angles. I initially thought my screen protector might be why but that can't be the case because one of them doesn't have a protector on it.
Heisenberg said:
Fair enough. Dunno what to say though, I have two of these and neither of them have a tint when viewed on any angles. I initially thought my screen protector might be why but that can't be the case because one of them doesn't have a protector on it.
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Mine does have a screen protector on it that was already on it when I received it, could it cause some kind of tinting? I only see it from an angle not if i just look down from the top to the bottom of the phone, then it looks perfect.
viper134 said:
Mine does have a screen protector on it that was already on it when I received it, could it cause some kind of tinting? I only see it from an angle not if i just look down from the top to the bottom of the phone, then it looks perfect.
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It's possible. Those films that come already on the phone aren't actually screen protectors as such, well they're not meant to be used for an extended period of time anyway, they're really just to give light protection during the shipping process. I'd recommend you remove that one and get yourself a good tempered glass protector. The Nillkin 9H is exceptional and it's quite cheap too (less than $10).
Over the past few days my pictures have started looking like they were all taken in a 1920s jazz club.
I took a photo on the 9th of my living room setup that came out perfectly clear. The next day I noticed that pictures were coming out a little fuzzy, having a hard time focusing, and there appeared to be a slight film on the lens cover. The picture I post below is from today and the haze seems to cover almost the entire lens cover.
I removed the film the day I purchased the phone and haven't made any changes to my daily routine that may have brought this about.
Does anyone have any ideas on how to fix this? Hair dryer on medium for a minute or so? Should I RMA? Anyone else having this problem?
Is there any kind of condensation under the lens?
igothacked1 said:
Is there any kind of condensation under the lens?
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I can't tell what it is but there is definitely something under the lens. However, I checked the water indicator in the sim tray and it seems to still be white.
Edit: I know you can't really tell anything from those photos. In the first one, even though it is out of focus, you can tell there is definitely something on the lens.
I can't tell much by the photos, but the camera and finger sensor ship with protective vinyl covers. The one on my finger sensor was particularly hard to remove because it was cut and aligned so perfectly, there was no lip to grab. I had to use tweezers to remove it.
sublimaze said:
...The one on my finger sensor was particularly hard to remove because it was cut and aligned so perfectly, there was no lip to grab. I had to use tweezers to remove it.
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Yeah, I distinctly remember the fingerprint protector being a pain to remove. That's why I know there isn't a protector on the lens...
hiko36 said:
Yeah, I distinctly remember the fingerprint protector being a pain to remove. That's why I know there isn't a protector on the lens...
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Ah, I completely missed that in your OP. My S6 takes the best photos of any phone I've ever owned, I have zero complaints about that. Your photo is definitely hazy. I have never taken a photo like that. If you are still in your return period, you should exchange it.
Sent from my SM-G920T using Tapatalk
There is definitely something wrong there. Return the device while you can.
Can't really tell from the pics, but you might have condensation in the inner elements of the compound lens.
Sent from my SM-G920F using Tapatalk
Thanks, gents. Looks like I'll be filing a warranty replacement on Monday.
The only thing I can think is that when I went for a run with it in an armband the morning it started and somehow sweat got in there. I guess they weren't kidding when they removed the water proof rating from the s5.
I attached a couple pictures from before it started. This camera seriously is phenomenal.
Sometimes in low indoor lighting I noticed some dark blobs that appear on the camera. They look like rather large particles scattered throughout the frame. I was suspecting maybe dust in the lens but I've seen a similar thing with my friend's Nexus 4 when is directly cast in sunlight - similar to when you look under a microscope and your hair eyelashes are in the way. Another thing I suspect it could be is some interference from the shiny black plastic ring within the camera lens (not the silver ring outside), as it appears to be made of a rough plastic-like material.
Sample (there are many more depending what angle the light is shining): https://www.dropbox.com/s/zm8h9jp3jhdy726/DSC_0476.JPG?dl=0
Has anyone experienced this as well?
Note that the lens/camera module that was replaced by Sony in Taiwan due to the left blur problem. They assured me that the phone was still waterproof. Unfortunately I am no longer in Taiwan so I can't get it repaired. In most situations the blobs are not visible but I do notice them when I'm filming in my room and the camera appears to be trying to pick up more light.
hmm, now that i look at my lens, i it appears there is a spot on the actual camera lens behind the main lens cover. Either dust got in during the lens replacement process, or it somehow got in later. So much for IP68 =/
Can you send it back and get a new device?
Lambo16 said:
Can you send it back and get a new device?
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Nope, I bought it in Taiwan, and am studying overseas now. Perhaps next time I go to Taiwan I will turn it in. It's not a huge problem as none of my outdoor photos seem to have this problem - I only noticed it in videos I filmed in my room indoors with a certain lighting or flare (if you cover the light a bit it's gone, like you have a lens hood). It's not as obvious as previous reports of dust in the Xperia Z lens etc.
I looked into it with a magnifying glass and it does seem like there is at least one speck behind the lens cover.
Maybe there was some dust or paper in my pocket that somehow got in, but I had the phone in a case, and there's a rear protector film I applied that goes around the lens
I started looking at my phone and it looks like the left side of screen has more black bezel than the right. I will post pics later today. Really upset if this is true. With the 6T I had an issue and the RMA experience is horrible. Post pics of your side bezel so I can compare. Post with case on and off.
I was looking at mine, sorry i cant post a pic. what i think you might be noticing is that the factory installed screen protector is just the tinniest bit to the right. at least, thats what i notice on mine. you cant see it unless you really examine it closely, but the bezels are definitely the same on both sides.
borijess said:
I started looking at my phone and it looks like the left side of screen has more black bezel than the right. I will post pics later today. Really upset if this is true. With the 6T I had an issue and the RMA experience is horrible. Post pics of your side bezel so I can compare. Post with case on and off.
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I will post pics later
It's seems to be really noticable with white background. Or maybe it's the stock case that cut uneven. Put on your stock case and see if one side of the phone shows more bezel. I am using the clear stock case and that might be the issue.
you might be right. best test i could think of was hiding the navbar, then going into an app where theres a text input box on the bottom. this way, you can compare the curve along the box
borijess said:
It's seems to be really noticable with white background. Or maybe it's the stock case that cut uneven. Put on your stock case and see if one side of the phone shows more bezel. I am using the clear stock case and that might be the issue.
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This is the best pic I can take off the screen not aligned. Not sure if you can tell but with the bright sunlight you can see where it's misaligned. Left side is off by a bit.
I see what you're talking about, but I do think it's the stock case as well (i'm still using the stock case) and not the phone, because when I take the case off and look at the actual bezel of the phone, it's the same
Looking at it with the sun directly shining on the screen. You can see the AMOLED is slightly shifted to the right.
borijess said:
Looking at it with the sun directly shining on the screen. You can see the AMOLED is slightly shifted to the right.
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Get that replaced. That will drive you nuts
Reuben_skelz92 said:
Get that replaced. That will drive you nuts
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It was. That's why I sent it back.
If you forward the the 6:10 mark you can see the AMOLED screen is not glued to glass. This issue I have can become very common.