I don't have the mate 30 pro, but still have a Huawei phone so it probably doesn't really matter. Ever since I got my phone it has been creating personal folders of people, but today when I checked, the folders were gone except for one new one. How do I get them back?
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Today I spent ages sorting out all my pictures on my computer then loaded up Zune and told it to sync (I have delete from phone option disabled in Zune)
Off it went then I noticed it said it was deleting from phone arrrghh
I stopped the sync and checked the phone and yes it has deleted all the pictures (luckily I have 90% of them on my hdd already) but is there anyway to recover the ones it deleted?
And why did it delete them when I had the option disabled?
My case is pretty different from you,but I just want to let more people know the issue of WP7.
actually I tried to add a folder into my device,however,once everything done. I enter the pictures hub,i have found my folder there,however, all the pictures in my camera roll disappeared,but luckily i jump back to the menu and choose DATE,i can find my camera roll pictures there(it is not deleted,but disappeared).weird...god damn WP7...
This situation is pretty random...now all the pictures is back to my camera roll again,it has happened 3 times on my device.oh my god....
sylau90 said:
This situation is pretty random...now all the pictures is back to my camera roll again,it has happened 3 times on my device.oh my god....
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Is it Samsung Focus with sdcard?
That's why I started using skydrive or whatever it's called to upload all pictures I take to a private online album. It's great because it just happens. You don't even know it's doing it.
Hi Guys & Gals, I have a HTC7 Pro that is falling to pieces. I have purchased a new one and would like to know how i can "CLONE" the data from one phone to another. The most important data i need is sms but i cant anyway of backing up the Sms's and restoring them to the new phone
Thanks
Have you tried swapping out the sd cards?
Why is your phone falling apart? I also have this phone and I am worried by your words. Please tell me that you are a rude owner and it's your fault and that the phone hasn't fallen apart by itself.
I came here because I thought I get to see a cheap clone of a HTC 7 Pro with 1000 free Games on it.. something like that
Anyway
You can backup your sms with this little helper:
http://forum.xda-developers.com/showthread.php?t=1448197
But unfortunately(?) you'll need an unlock for this.
Well let's see... you might want to try this one:
http://forum.xda-developers.com/showthread.php?t=1379571
I didn't used it, yet (both of them) I just remembered it, and used the search
This one backups your complete phone, and in my mind that should include sms either..
PS: Not sure how many sms you have, but you could just write down the realy important ones. .. I used to store all the sms of my girlfriend as well, but in the end you never really read them again.. until she breaks of (furthermore I wasn't able to save every sms, since the memory on the devices was way smaller back then.. I know that my older sister used to copy her important sms into her diary, before she had to delete them to receive new ones )
Hey,
I encountered a problem the other day where my photos randomly changed from sorting by alphabetical order to date order in all my gallery apps (QuickPic, Cyanogen Gallery, Piktures). Not sure why this randomly happened because my pictures have sorted by alphabetical order ever since i've had the phone!
Of course i could change the order back to alphabetical for each album in QuickPic, but this isn't really a solution because i have something like 500 albums and to do every one it would take forever! There doesn't seem to be any universal option which affects all the albums either.
I upgraded my phone this morning to 05Q, but rather than using the OTA i completely wiped the phone with userdata, and then flashed the update zip onto a clean installation. Even after this though i still have the same problem!
Anyone know why this has randomly happened and how i could sort it out? Really frustrating because all my pictures are in the wrong order and it takes me a while to find the ones i want.
Any help would be appreciated! Cheers!
Good evening
Best wishes to you all
Sorry for my Bad english but I will try to do my best to explain the incredible bug encountered and warn everyone about my problem hoping it will avoid you the same disaster
I hope you can help me even if I do not believe it anymore...
Since I was caught by the time I carried out the daily transfer (by car, in the night, eating ....) of my photos / videos between my old phone (galaxy note 3) and my new Huawei mate 9 and this in several stages over several days via bluetooth.
Since everything worked perfectly because I checked day after day that I had the same number of files, I opened the videos transferred to the mate 9 and everything was there.
But one day I open the files transferred on the mate 9 and there everything disappeared except the directory tree: I mean that the folder transfered are there with their original names but all the content have been deleted and the folders transfered are well there but are all empty.
Of course like an idiot i have deleted the original content from my note 3 as I checked a successful transfer: result I have so far lost a major number of pro and family photos and video due to some sort of bug Of the mate 9.
I tried all the apps of recovery possible on the Google store or on Windows (easus, dr fone ....) but nothing does they do not find anything (and I'm in development mode with debug USB activated after that i have pressed 9 times on the phone model)
I know that I proceeded as an adventurer without saving before doing this damned transfer.
But do you think that there is a hope that I can manage to find by some means those files that have disappeared miraculously but their folders are still there but empty.
Thank you for your suggestions
Small precision in case: I made these transfers on the session of my second user account of my mate 9 and not the master account originally created during the first start of the phone.
I noticed that these additional user accounts are attractive at first but in fact there are too many limitations: only the master account can send MMS for example in no case the additional accounts even with all the permissions granted, there are Other limitations too ... I contacted Huawei who confirmed these limitations for security reasons according to them.
Similarly one can delete at any time the additional user accounts but if you want to delete the main account it is absolutely necessary to reset the phone and it is impossible to reverse one of the secondary accounts into master account, you will have to reset and recreate as desired.
The more absurd for me is the inability to transfer files present on the internal memory between sessions of user accounts, we can only access the files of our current session even when we are into in the session of the master account we can't access the files of one of our others account.
You dont have your stuff backing up to one of the many available clouds?
amazon, google, dropbox, etc.
I would have mentioned easus but looks like you tried. I feel bad for you but take it as a learning lesson, backup important stuff. Get you a hdd, cloud backup and computer backup minimum. Never solely rely on a cell phone.
Huawei is big on security. Sometimes they get it right but if your 2nd user account was someone you didnt want to access your information you would appreciate the added security. I have never used guest accounts or anything but I remember my 2 year old was playing with my phone as she always do, and few minutes later she was in twrp attempting to delete everything. This was a 128gb nexus 6p filled to the rim with important information.
any twrp backups from previous phones?
Don't call it a bug because It isn't.
And also there are easier and much faster ways to transfer files out there.
Sent from my MHA-L29 using XDA-Developers Legacy app
intruda119 said:
You dont have your stuff backing up to one of the many available clouds?
amazon, google, dropbox, etc.
I would have mentioned easus but looks like you tried. I feel bad for you but take it as a learning lesson, backup important stuff. Get you a hdd, cloud backup and computer backup minimum. Never solely rely on a cell phone.
Huawei is big on security. Sometimes they get it right but if your 2nd user account was someone you didnt want to access your information you would appreciate the added security. I have never used guest accounts or anything but I remember my 2 year old was playing with my phone as she always do, and few minutes later she was in twrp attempting to delete everything. This was a 128gb nexus 6p filled to the rim with important information.
any twrp backups from previous phones?
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Hi
Thanks for your kindness
But unfortunately no twrp backups too... ;(
victorlht88 said:
Why didn't you use a micro SD card for data transfer?
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I had a sandisk class 10 on my note 3... The SD card died with many importants informations and impossible to recovery too... Thats why i didn't and i won't use SD card anymore
Mate 9 victim said:
I had a sandisk class 10 on my note 3... The SD card died with many importants informations and impossible to recovery too... Thats why i didn't and i won't use SD card anymore
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Bummer! Hope it gets better for you...
Btw, I see you just joined, so Welcome to XDA!
Hello... about my problem...
I have contacted Huawei and I was surprised that they seemed almost to know the problem : they told me "you had a file corruption" at our stage we can not do anything you need to contact [email protected] with the following ticket number that we will create together ".
I wrote 3 days ago ... Still no answers ...
We will see ... But given the bad comments found on the net about the Huawei support I have no illusions ...
Last episode and season finale of my bad experience
I had the Huawei support by phone finally... They admit that there must be a file corruption "bug" on the mate 9 and they propose me to send the phone to a technician to try to do something without any guarantee to succeed and of course without lending of a phone replacement during this period.
If I can go back I will never buy this phone 1stly for the bug encountered but seeing the support recognising that it can be a real bug from the phone and not lending a phone... For a 700€ phone the support and results are very bad in the end.
Excepted this bug the mate 9 has many limitations and bad cons that I will explain in a video in a few days to describe why if I could I won't buy the mate 9 again
have you checked if the files are still taking a space inside the storage? or it is all free?
there is a lot of viruses out there that could have renamed or hide your original folders
michel090428 said:
have you checked if the files are still taking a space inside the storage? or it is all free?
there is a lot of viruses out there that could have renamed or hide your original folders
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Hi Michel
It is exactly what I think and after discussing about this the Huawei technical phone operator told me that it can be the files corrupted by the bug : yes I am sure that the actual storage is higher than it must be, at least 8-10 Go more...And that's why they propose me to send it to their technical support but without any guarantee to succeed and with no phone to lend during this period.
I hope that soon there will be a root 100% secure of this phone to do a full recovery deeper as possible but for the moment I don't know how to access this extra storage used that I can found exploring the phone in all the account users sessions or with hi suite or others recovery software (Dr fone, easus...) and I have enabled the option show hidden files and folders into ES explorer but no results
Hope you learned a valuable lesson.
Backup your data. Anything can happen. Bug. Stolen. Lost. Water damage.
I do have sympathy but very little.
First of all I know I'm really stupid for doing this, I blame sleep deprivation.
2 days ago I imported all the photos from my z flip 3 to my ipad. After completing the import I used the option at the end of the import to delete off the phone. Found out tonight that the imported photos were only at ~400x400px.
Now I can't find the photos anywhere on the phone.
I have checked the recycle bin/trash in the photos and files apps but there is nothing in there. I have also tried Tensorshare Ultdata recovery, but no luck with that either. https://www.tenorshare.com/products/android-data-recovery.html
Would it be worth rooting the device to allow for a deeper scan of the file system, the phone is completely stock currently. If not is there anything else I can try or should I take it to a data recovery company?
Thank you taking the time to read and for any assistance you can share.
ghostgundam742 said:
First of all I know I'm really stupid for doing this, I blame sleep deprivation.
2 days ago I imported all the photos from my z flip 3 to my ipad. After completing the import I used the option at the end of the import to delete off the phone. Found out tonight that the imported photos were only at ~400x400px.
Now I can't find the photos anywhere on the phone.
I have checked the recycle bin/trash in the photos and files apps but there is nothing in there. I have also tried Tensorshare Ultdata recovery, but no luck with that either. https://www.tenorshare.com/products/android-data-recovery.html
Would it be worth rooting the device to allow for a deeper scan of the file system, the phone is completely stock currently. If not is there anything else I can try or should I take it to a data recovery company?
Thank you taking the time to read and for any assistance you can share.
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Click to collapse
rooting it would format data, which in turn would generate new encryption key when you boot next time so you would be in even more of a mess sadly, if you didnt have online backup taking it to data recovery company might be your best choice
Thank you very much for the reply and advice, I dived a bit deeper and it turned out that the import was successful, there was a duplicate thumbnail image that was showing first.
Sounds like you solved it, but having gone through some fun data loss in the past, I wanted to leave this here for posterity.
If you need to recover data, do not root. Do not reboot. Do not delete or add anything unnecessary. The best results come from doing the least. When an image is deleted, it is similar to tearing up a physical photo and throwing it in the trash. The data still exists, but can be fragmented. The more you do, the more likely some or all of that data will be overwritten and become unrecoverable.
After searching through about 100 different recovery programs, I had the best results with https://play.google.com/store/apps/details?id=com.defianttech.diskdigger
It is the equivalent of the recovery programs for a computer, so it will show you thumbnails from that Facebook account of the ex you stalked 6 months ago in the results. It will also find almost anything that was deleted through normal means. Last time I used it personally was a couple years ago, but the reviews seem to imply it is still pretty effective.
Similar to what you described, you will also end up with a lot of thumbnails and previews. The easiest way to handle that is to run all of it through https://dupeguru.voltaicideas.net/ with the Picture option and the setting to "Match pictures of different dimensions" enabled. This will group all of the thumbnails and the originals to let you get rid of the junk.
Disclaimer: This is only personal preferences. I am a professional, but both apps listed in this post were downloaded free and used without any premium or paid features. This is not a sponsored suggestion.