Hi,
I have a friend that has the touchpad and she set up a few e-mails on it. When she switches between wireless networks (like home to work, etc) e-mail will no longer sync unless she completely reboots the tablet. We've tried throwing away the e-mail app (whatever that is where you slide the app up to close it) and we tried putting it into airplane mode and back and nothing seems to work. Any ideas? Fixes?
ExploreMN said:
Hi,
I have a friend that has the touchpad and she set up a few e-mails on it. When she switches between wireless networks (like home to work, etc) e-mail will no longer sync unless she completely reboots the tablet. We've tried throwing away the e-mail app (whatever that is where you slide the app up to close it) and we tried putting it into airplane mode and back and nothing seems to work. Any ideas? Fixes?
Click to expand...
Click to collapse
Do you mean the stock email app? (not that I have used any other!)
I have several accounts set up in mine and they work flawlessly so far.
You mention restarting the tablet, did you try just a Luna restart?
Is there a difference between the networks? Is one open and the other WPA2 or something?
I have seen something similar when going from one network to another, where the wifi has to be switched off and on to flush the settings for the network.
Sent from my X10a using xda premium
i am having an issue that i cannot figure out and i am hoping someone can help. i have a galaxy s6 through Bell and it is completely stock and i have not modified it in any way. i am having an issue where some apps, but not others, will not download data unless i am on wifi. i do have some apps that have background data restricted but i am having issues when the apps are in the foreground and are actively being used. i have checked to make sure that there are no data limits or restrictions blocking data, i have full lte signal and i have tried toggling between lte and 3g with the same results.
i have used the phone for 5 weeks at least and for the first 3 weeks all was good until this issue crept up and i had to do a hard reset. i started from scratch and reset the phone and all was good for another 2 weeks and now it is an issue again. as an example, i open the play store app and it loads up the icons and i can use lte and load all info and pics,etc, but when i try to download a new app or update an existing one it will indicate that it is trying to download but nothing happens. i can switch to the browser and it will open pages but when i switch back to the play store it says that background data is disabled when it is actually not.
today i have also had issues with google music where it will allow me to play radio stations over lte just fine sometimes and other times the icons will be greyed out and it will not allow the radio stream to open unless i switch to wifi. the settings are set up to allow me to stream over data, etc so it should be working.
i have had many android devices in the past and am usually able to figure this stuff out but i am stumped on this one. i tried searching and did not find anything. any help would be appreciated.
hondaguy said:
i am having an issue that i cannot figure out and i am hoping someone can help. i have a galaxy s6 through Bell and it is completely stock and i have not modified it in any way. i am having an issue where some apps, but not others, will not download data unless i am on wifi. i do have some apps that have background data restricted but i am having issues when the apps are in the foreground and are actively being used. i have checked to make sure that there are no data limits or restrictions blocking data, i have full lte signal and i have tried toggling between lte and 3g with the same results.
i have used the phone for 5 weeks at least and for the first 3 weeks all was good until this issue crept up and i had to do a hard reset. i started from scratch and reset the phone and all was good for another 2 weeks and now it is an issue again. as an example, i open the play store app and it loads up the icons and i can use lte and load all info and pics,etc, but when i try to download a new app or update an existing one it will indicate that it is trying to download but nothing happens. i can switch to the browser and it will open pages but when i switch back to the play store it says that background data is disabled when it is actually not.
today i have also had issues with google music where it will allow me to play radio stations over lte just fine sometimes and other times the icons will be greyed out and it will not allow the radio stream to open unless i switch to wifi. the settings are set up to allow me to stream over data, etc so it should be working.
i have had many android devices in the past and am usually able to figure this stuff out but i am stumped on this one. i tried searching and did not find anything. any help would be appreciated.
Click to expand...
Click to collapse
Did you check to see if power saver is set to on? Turn it off
If it's not that, check under settings > data usage and make sure "set mobile data limit" is OFF
Thanks but neither of those is the issue. Some apps will work while others will not. Gmail will get push email but I cannot download apps or stream music in play music. Frustrating
Disabling background data will simply stop the app using mobile data to do things in the background. I'd imagine the app recognises streaming as "background data".
I would turn off disable background data on the effected apps as the setting does not improve battery and has very little effect on data used.
I will try that and see. What confuses me is that the phone has been great for a few weeks and suddenly this issue comes back and I have not changed any settings from one day to the next
Just started recently. Wifi calling is off. Didn't see any other setting. Anyone know?
It might be because I have wifi smart settings turned on but just recently turned off GPS. Just to turned it back on so we'll see...
Apparently it's not those settings. Problem still persisting. Anyone know please speak up.
Been dealing with same issue. Seen people talk about turning off optimizations for certain apps that is a possible fix. Google connectivity and wifi.
Thanks. How do you do this?
juntjoo said:
Thanks. How do you do this?
Click to expand...
Click to collapse
It's in the app settings in the 3 dot menu under optimizations. Like I said it seems to be a hit or miss.
BlackHoleSlam said:
It's in the app settings in the 3 dot menu under optimizations. Like I said it seems to be a hit or miss.
Click to expand...
Click to collapse
Thanks. Don't have Google connectivity. What is that? Maybe it's got another name in my list
juntjoo said:
Thanks. Don't have Google connectivity. What is that? Maybe it's got another name in my list
Click to expand...
Click to collapse
It's an app that assists with Wifi connection. You can find it in the Play store under Google Connectivity Services so you know what the logo looks like, at least in case it's under a different name. Namely used to automatically connect you to good public WiFi APs and auto-tunnel you to Google's VPN.
fixed it for me
Try installing the app called "WIFI KeepAlive" (the one with a grey antenna not green wifi bars)
This fixed it for me
Hello guys, and girls, I tried to search for this issue I'm facing, but no luck at all and it's getting quite annoying:
At night when I go sleep I leave my phone turned on while disabling wifi and 4g connection to avoid WhatsApp notifications at night.
After installing latest B182 version in my MHA-L29 Mate9 I'm facing weird battery drains as you can see in screenshots. At first I didn't notice, but looks like WhatsApp is consuming like hell when no connection is available.
Right now I have the dual application option turned on because of 2 sim cards and had until this morning the "ignore battery opt." granted to avoid (even if it seems ok after B182) the clone app issue not making receive notifications.
Attached pictures show a massive battery drain after I went sleep and then a normal battery consumption while I turned it on.
From 21:47 till 22:47 WhatsApp is using 22mAh (normal use while connected to wifi), instead from 2:17 till 3:17 (display off and no connection) it shows a 352mAh usage!!
Any ideas? It's getting really annoying because I want leave it turned on in case of emergency but afraid I won't be able to get morning alarm ring.
Do you have a wifi search turned on even if the wifi is turned off? Same as 4G data .
indy1369 said:
Do you have a wifi search turned on even if the wifi is turned off? Same as 4G data .
Click to expand...
Click to collapse
Hello, I have wifi turned off and default settings, looking at screenshots it says that Wifi is on and that's strange indeed. But I see no wifi search and it doesn't make sense if it's turned off. Also it used to work fine until B182 update.
Search in settings for wifi and Bluetooth scanning and turn them off,they are in location settings.
gm007 said:
Search in settings for wifi and Bluetooth scanning and turn them off,they are in location settings.
Click to expand...
Click to collapse
Done, still I don't get why is causing issues when it used to be working fine. I'll let you know if it works, only thing left is understanding why whatsapp is draining battery like that.
Thank you
2 whatsapp is known to drain battery and if you disable data or wifi, whatsapp still scan to get data and that drain more battery,so better to keep data on and maybe force whatsapp to close when screen is off?just try not sure.
You could enable 'do not disturb mode (manually or automatically) so you can leave data and Wi-Fi on and not be disturbed by notifications. It's in the settings menu.
Sent from my SM-T813 using XDA-Developers Legacy app
Turn wifi scanning off, leave your data on overnight and put the phone into do not disturn mode. You can close whats app manually before your go to bed. Also wifi scanning will turn on if you click ok for the propt which says google will needto use your location or what. (ofc gps is turned on) some app require it like tinder on 4g...... LOL
Alta1r said:
You could enable 'do not disturb mode (manually or automatically) so you can leave data and Wi-Fi on and not be disturbed by notifications. It's in the settings menu.
Sent from my SM-T813 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Yeah I know about that, but that's not an option. As I said it always used to work fine. So to me it's a strange behaviour as it is right now and it doesn't make sense at all that an app using a connection keeps draining like that when no connection is available and uses quite no battery at all when screen on and connection available.
What I mean is that I want undersand why it's not working anymore rather than looking for workarounds.
gm007 said:
2 whatsapp is known to drain battery and if you disable data or wifi, whatsapp still scan to get data and that drain more battery,so better to keep data on and maybe force whatsapp to close when screen is off?just try not sure.
Click to expand...
Click to collapse
No luck, I did another hard reset + cache partition wipe and disabled wifi/bluetooth ocnnection for apps and indeed it didn't show wifi as connected when it wasn't but still getting battery drain from whatsapp, don't really get what's wrong now and why it was ok before B182
Alta1r said:
You could enable 'do not disturb mode (manually or automatically) so you can leave data and Wi-Fi on and not be disturbed by notifications. It's in the settings menu.
Sent from my SM-T813 using XDA-Developers Legacy app
Click to expand...
Click to collapse
I agree, I use the automatic 'Do not disturb' setting and it works great. Highly recommended. You can whitelist some important contacts, so they can still call you.
Sho-Bud said:
I agree, I use the automatic 'Do not disturb' setting and it works great. Highly recommended. You can whitelist some important contacts, so they can still call you.
Click to expand...
Click to collapse
So you agree that there is a bug. Do notizie disturb IS non an option to me
I just received a newer version of WhatsApp, it might fix some bugs. I haven't noticed a problem with WhatsApp, because I always have a dataconnection, but I trust you that there is a bug. I don't know if that bug is in the Huawei firmware or in WhatsApp. You can try to get support from WhatsApp.
Sho-Bud said:
I just received a newer version of WhatsApp, it might fix some bugs. I haven't noticed a problem with WhatsApp, because I always have a dataconnection, but I trust you that there is a bug. I don't know if that bug is in the Huawei firmware or in WhatsApp. You can try to get support from WhatsApp.
Click to expand...
Click to collapse
Tried everything but no results, it looks like it's happening only with whatsapp, but just after installing B182, I'll install viber to check how it works with no connections to be sure to make whatsapp the culprit as not compatible with last firmware release. Kinda frustrating to be honest, I'm thinking about taking a flight and not be able to watch a movie because of battery drain
As a workaround for your flight, you may try to use the ultra battery saving mode, and add your video player as an available app in this mode. It should kill all other apps. I never tried it myself, but it may work until there is a better solution.
Hi, I have this problem too. Whatsapp is draining batt at night.
UnderXP said:
Hi, I have this problem too. Whatsapp is draining batt at night.
Click to expand...
Click to collapse
Which version? B182?
moscatomarco said:
Which version? B182?
Click to expand...
Click to collapse
MHA-L29C605B111.
I have 2 sims, activated Whatsapp twins app. I use airplane mode at night.
UnderXP said:
MHA-L29C605B111.
I have 2 sims, activated Whatsapp twins app. I use airplane mode at night.
Click to expand...
Click to collapse
I'm on B182 dual sim. I only disable WiFi and 4g at night. Viber and hangout are working properly. Whatsapp is draining battery. I already sent a couple mails to whatsapp support but no answer yet. I guess it's whatsapp issue right now
moscatomarco said:
I'm on B182 dual sim. I only disable WiFi and 4g at night. Viber and hangout are working properly. Whatsapp is draining battery. I already sent a couple mails to whatsapp support but no answer yet. I guess it's whatsapp issue right now
Click to expand...
Click to collapse
Ciao, I'm using same phone Mate 9 (italian) / dual sim / B182 / double app for whatsapp and getting exactly same issue.
Never noticed until went abroad and kept phone for a while without any connection, when a connecton /wi-fi or mobile is always available the battery drain is normal, but when it has no connection available, in flight mode as well, it's getting very hot in back/upper side and draining battery superfast.
I tried to disable several things such as automatic updates for Android system or wi-fi search but no results, and I have found too that the cause is whatsapp, clearly a bug.
Only workaround working so far is going in the battery menu and stop manually whatsapp by the high battery consumption list. After this manual disable, battery consumption goes fine. In facts, although I have disabled in the whatsapp app the possibility to keep the app running in background and selected to close at screen lock, it's staying there and draining battery like hell. I also tried to cancel the whole whatsapp data and re-login but nothing changed, I still haven't tried to re-install but I guess it's pointless as well.
However this is just a workaround, I'll try to write to whatsapp support and get their comment. I tried alreasy with Huawei technical support before having so much details and their help was very general, just recommended to do battery test (battery is perfect, in normal conditions I can get 2 days duration with heavy usage) and to reset the phone (I can't see how this would help).
Keep you posted as soon as I have some news.
I recently bought a second hand LG v50 Korean Variant V500N30b.
I am at Philippines on GOMO network.
I tried using Mobile Data. On other apps like messenger, mobile data works good.
But for Google Apps, like Play Store, Chrome, etc. the mobile data does not work at first try, and I need to turn it on and off while the app is active for the data to work. Here is what I tried
1. turning on data, opening chrome -> no internet
2. turning on data, opening chrome, turning off data then turning data on -> internet works
This has to be done everytime I launch chrome/playstore the first time or after force stopping.
Anyone have an idea how to fix this?
Just. Wow. After trying to find solution for a day, I found it just now,right after posting here. This is the second time this happened haha. `^_^
It turns out, the default apn is wrong. It is initially "myGlobe Connect" but should be myGlobe Internet"
For those who might face this issue, you may try this as well.
I won't dive deeper on my end as it has been resolved, but for additional info here are differences of the apn as well on the attachment so if anyone encounters this and has a different set of apns, you may try and find some pattern.