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This tablet is a great piece of tech, however I've had two major problems with it. AMOLED screen burn-in and random reboots/shut-downs.
In the past week it's at least turned itself off or rebooted itself 9 times. Is anyone receiving this problem? Also in the past 3 hours or so, it's been rebooting to the Samsung Galaxy Tab 7.7 screen just before the tab turns on and gets stuck there. I managed to get out of that situation but I'm not sure how.
If you have problems list which version of the tablet you have, your firmware or kernel version and your specific problem.
Hopefully we can get Samsung's attention if theres enough people and have this patched with an update. Or maybe it'll all go away with ICS... just being optimistic lol.
If anyone knows any sort of customer service or someone from Samsung I can email about this problem that'd be appreciated.
Details:
GT-P6810
32GB WIFI Only
2.6.36 P6810DTKL5 Rooted.
I don't have the problem but if I can maybe suggest, have you reset the device back into factory setting?
Your not the first one to ask this nor your alone, this also happens with the Galaxy Note with some users, I've never been able to pinpoint the cause for this on the note.. I'll see if it happens on my Tab7.7 when I get it tomorrow.
Do you by any chance have a sim card inserted? I noticed yesterday as I was working with AT&T to get my device set up that each time I had to take my sim card out (to give them the serial number) the Tab would reboot on its own.
I have had 2 reboots since getting my tab, very weird.
Sent from my GT-P6800 using xda premium
We need more people to chime in and see how wide spread this issue is, it could be cause by a very aggressive deep sleep state that is used by samsung?
torakun said:
I don't have the problem but if I can maybe suggest, have you reset the device back into factory setting?
Click to expand...
Click to collapse
I thought that factory resetting it would help but as far as I can tell it hasn't. I tried that about a week ago but am willing to give it another shot if someone proves me wrong. Thanks for the input though.
lulugirl896 said:
Do you by any chance have a sim card inserted? I noticed yesterday as I was working with AT&T to get my device set up that each time I had to take my sim card out (to give them the serial number) the Tab would reboot on its own.
Click to expand...
Click to collapse
I have the wifi version so I don't have a sim slot. Sorry for not being more specific in the opening. Although I remember someone else mentioning that their sim may have been the problem. Thanks anyway.
EarlZ said:
Your not the first one to ask this nor your alone, this also happens with the Galaxy Note with some users, I've never been able to pinpoint the cause for this on the note.. I'll see if it happens on my Tab7.7 when I get it tomorrow.
Click to expand...
Click to collapse
Maybe something with the processor, they're relatively similar aren't they? Anyway hopefully I didn't discourage you from your tab, it's still one of the best pieces of tech. Lets hope this problem isn't that widespread and if it is lets hope for a patch or something, maybe with the ICS update hehe.
Have had my GT-P6800 for about a month and I have had several random reboots -- since the reboot is complete and I end up where I was I cannot determine what's behind it.
Haven't had reboots, but I've ran into issues with it turning itself off at least once a week. Currently on LA2 firmware.
I had about 4-5 reboots in a week . don't remember details .
Is everyone using 3G card that are having reboots? I did NOT have any reboots until getting a 3G card this weekend. It JUST did it. Also, I notice if it's on charger (not USB) that when it's full it will more likely reboot. That's my $.02.
My 7.7 p6800 has not exhibited any reboot. I am on KL1..but it has prompted me to update...
Please post
7.7 model wifi or 3g
Baseband Version
reboot yes or no
Sent from my SAMSUNG-SGH-I717
I just got my Tab7.7 but I do not have a spare simcard yet to test if its causing the issue but I will update this post for any findings
P6800
16GB 3G+WIFI
DXLA2 - Kernel Build Date Jan 2012
1 Sleep of death so far, watched a movie but locked the device to take a phone call from another phone. Had it in flight mode but wifi enabled.. so thats about 24hrs from initial power up.. I also performed a factory reset before using the Tab.
copualt3 said:
My 7.7 p6800 has not exhibited any reboot. I am on KL1..but it has prompted me to update...
Please post
7.7 model wifi or 3g
Baseband Version
reboot yes or no
Sent from my SAMSUNG-SGH-I717
Click to expand...
Click to collapse
yep, my tab prompted me to update as well, I it yes, it downloaded something over wifi, then it rebooted, then it goes to recovery and installed the new stuffs, then said "failed" lol
I only have one crash that is when I used the cam then hurriedly hit back several times, then it froze and rebooted, that's the only time it did it
I've structured the OP a bit better hopefully. I've provided my details and asked people for theirs.
Going to go look for who to complain to now lol.
No reboots yet but I did see it wake up to the lock screen while it was sitting on my desk, I have it in flight mode if it matters. It was actually spooky..
Ok I just had the sleep of death on my Tab7.7
Airplane mode but wifi is enabled, the last thing that I was doing was watching a movie and locked the tablet to take a phone call on my other phone. No SIMcard inserted only a 32GB microSD card.
Hi all.
Got my tab 7.7 3G about 3 weeks ago. Rooted on day 2 (this is my 4th droid so pretty confident doing so.... but...) using the simple root method posted somewhere here in XDA.
Not sure if this is related to the rooting, but I've had about 6-8 reboots, several shutdowns and one really strange rebooting which led to the tab unresponsive to anything (only showed the samsung name logo). I was about to factory reset again (I did about a week ago but only because I forgot to reboot after I rooted) when the tab suddenly woke up and started booting normally.
Normally until apps started loading and for almost all the apps, errors of some kind started popping up.
Since I had control again, I factory-resetted the tab.
Since then, I've had no reboots or shutdowns. I do not know why.
Other strange quirks - sometimes, when waking the device with a quick push of the power switch, the screen does this strange graphic swirly thing (almost seems like a graphic image gone mad while loading) and then loads the proper graphic/lock screen.
Sometimes too, when changing orientation, the graphic seems to lag behind the action. Not all the time though. I use Go Launcher as my default but I've noticed the TW screen do the same thing when I change orientation.
As far as Go launcher is concerned (I use it as well on my GS2), only the dock seems to have a problem - when flicking from one dock to another, the next dock does not 'center'.
So far I am a bit disappointed and hoping (hugely) that ICS releases this tab to its dual core, SAmoled glory.
Edit - if I were to say which was the biggest disappointment, that would be the media rescan. When I have a new photo or image, the image does not appear right away in Gallery. When I try to use the music player, the player will not load (rescanning) but the image appears in gallery after.
wujae said:
Hi all.
Got my tab 7.7 3G about 3 weeks ago. Rooted on day 2 (this is my 4th droid so pretty confident doing so.... but...) using the simple root method posted somewhere here in XDA.
Not sure if this is related to the rooting, but I've had about 6-8 reboots, several shutdowns and one really strange rebooting which led to the tab unresponsive to anything (only showed the samsung name logo). I was about to factory reset again (I did about a week ago but only because I forgot to reboot after I rooted) when the tab suddenly woke up and started booting normally.
Normally until apps started loading and for almost all the apps, errors of some kind started popping up.
Since I had control again, I factory-resetted the tab.
Since then, I've had no reboots or shutdowns. I do not know why.
Other strange quirks - sometimes, when waking the device with a quick push of the power switch, the screen does this strange graphic swirly thing (almost seems like a graphic image gone mad while loading) and then loads the proper graphic/lock screen.
Sometimes too, when changing orientation, the graphic seems to lag behind the action. Not all the time though. I use Go Launcher as my default but I've noticed the TW screen do the same thing when I change orientation.
As far as Go launcher is concerned (I use it as well on my GS2), only the dock seems to have a problem - when flicking from one dock to another, the next dock does not 'center'.
So far I am a bit disappointed and hoping (hugely) that ICS releases this tab to its dual core, SAmoled glory.
Edit - if I were to say which was the biggest disappointment, that would be the media rescan. When I have a new photo or image, the image does not appear right away in Gallery. When I try to use the music player, the player will not load (rescanning) but the image appears in gallery after.
Click to expand...
Click to collapse
Hm, mines rooted too. I wonder if that affects how often you get a reboot/shut-down? Still, it better get fixed with an update.
Btw, don't use this tablet as an alarm. I woke up half an hour late to find that the tab was off. I turned it on and the battery was at 60% so it definitely wasn't the battery running out. Maaan was I late for school lol.
tab 7.7
I have the same problem especially when watching the movie or downing torrents after the screen shutdown especially when the battery over 50%. when I want to switch on the screen, the tab will not response until long press on power button switch on with galaxy tab 7.7 screen. that means it was shut off !
So Im a little new to this, and hopefully I won't be asking things that can be easily found, since i did try looking for answers..after having my verizon s3 for over a month now (still stock), im having a few different issues/annoyances, and can't figure out how best to resolve them.
1) Whenever i restart my phone, i get voicemail notifications, even though I have no new notifications.Ive seen a few different solutions for it, namely leaving yourself a voicemail, then deleting it and it should make it go away...but it doesnt. i can only get a temporary fix, which is to go and force stop the Phone application, but next time my phone restarts the same issue happens again.
2) a few times my phone will hotboot..or atleast thats what i think its called. basically the phone will freeze, then after a minute or two it will go back to the lock screen..but if i leave it alone, or if i try to run anything, it will again freeze and go to the lock screen. this even happens when i restart my phone. the way around it i found is to unlock the phone, then immediately turn off the screen. after 15-20 seconds, i can turn the screen on again and it will work fine. i read some topics on this but they seem to be random occurrences, and i didnt really see anyone saying it happens on every startup..
3) android_system/gsiff_daemon killing me battery- so over the last week ive seen that this is really killing my battery. it always takes up about 50% of my battery, no matter what i do.it also seems to cause the phone to get really hot. the topic i read below, it seems like a root cause isn't found yet, and the only way to resolve it without rooting is to restart your phone, but for me it seems so always come back at the top..
http://forum.xda-developers.com/showthread.php?t=1755180
i'm wondering if rooting and unlocking the bootloader will help at all. the last time i rooted a phone was like 2-3 years ago with my incredible, so im a little cautious about doing it and accidently bricking my phone. i was going to follow section 2 of this guide, there shouldnt be too much of a risk of it going wrong right? http://forum.xda-developers.com/showthread.php?t=1762709
y2jasper said:
So Im a little new to this, and hopefully I won't be asking things that can be easily found, since i did try looking for answers..after having my verizon s3 for over a month now (still stock), im having a few different issues/annoyances, and can't figure out how best to resolve them.
1) Whenever i restart my phone, i get voicemail notifications, even though I have no new notifications.Ive seen a few different solutions for it, namely leaving yourself a voicemail, then deleting it and it should make it go away...but it doesnt. i can only get a temporary fix, which is to go and force stop the Phone application, but next time my phone restarts the same issue happens again.
2) a few times my phone will hotboot..or atleast thats what i think its called. basically the phone will freeze, then after a minute or two it will go back to the lock screen..but if i leave it alone, or if i try to run anything, it will again freeze and go to the lock screen. this even happens when i restart my phone. the way around it i found is to unlock the phone, then immediately turn off the screen. after 15-20 seconds, i can turn the screen on again and it will work fine. i read some topics on this but they seem to be random occurrences, and i didnt really see anyone saying it happens on every startup..
3) android_system/gsiff_daemon killing me battery- so over the last week ive seen that this is really killing my battery. it always takes up about 50% of my battery, no matter what i do.it also seems to cause the phone to get really hot. the topic i read below, it seems like a root cause isn't found yet, and the only way to resolve it without rooting is to restart your phone, but for me it seems so always come back at the top..
http://forum.xda-developers.com/showthread.php?t=1755180
i'm wondering if rooting and unlocking the bootloader will help at all. the last time i rooted a phone was like 2-3 years ago with my incredible, so im a little cautious about doing it and accidently bricking my phone. i was going to follow section 2 of this guide, there shouldnt be too much of a risk of it going wrong right? http://forum.xda-developers.com/showthread.php?t=1762709
Click to expand...
Click to collapse
I would start with a factory reset and see if that solves your problems. keep in mind it will erase your apps and settings. VOL+/HOME/POWER
i was hoping to avoid factory reset since i didnt want to reset up my screens and apps, and also for the voicemail and gsif_daemon issue from what i read it keeps coming back. but if thats the best option i guess i have to suck it up and do it then
Root and unlock BL won't fix problems. That will only allow you to modify your phone more. I think you have to bite the bullet on this one. Test it out good before you install all your apps if you reset.
Sent from my SCH-I535 using xda app-developers app
You could just have some rogue apps. Many apps fail miserably just going from ICS to JB. I hated TouchWiz. Rooting and Unlocking Bootloader was the best thing that has happened to my S3. Rooting is very safe and its very easy to got back to stock. My battery was terrible on stock. 4G is going to eat your battery up quickly as opposed to just Wifi. All the alternative launchers can backup you home screen (Apex/Nova etc) and all your apps should be backed up in Googles cloud should quickly get pulled back down after a factory reset or ROM install
kanc3r said:
You could just have some rogue apps. Many apps fail miserably just going from ICS to JB. I hated TouchWiz. Rooting and Unlocking Bootloader was the best thing that has happened to my S3. Rooting is very safe and its very easy to got back to stock. My battery was terrible on stock. 4G is going to eat your battery up quickly as opposed to just Wifi. All the alternative launchers can backup you home screen (Apex/Nova etc) and all your apps should be backed up in Googles cloud should quickly get pulled back down after a factory reset or ROM install
Click to expand...
Click to collapse
hm ok. 4g isn't really the cause. in the area where my apartment is, 4g isn't even available yet, i only get a chance to use 4g on weekends when i come visit family/friends. otherwise i use the "phone info" app to turn 4g off. also my voicemail issue is resolved now, i messed around a bit more between voicemail and google voice and finally found the rogue message that was left. i'm thinking if i root and unlock, i can at the very least install a different kernal to improve battery life, to possible negate the gsiff_daemon issue.
Hey guys,
I need help. Badly. My trusty SCH-I535 has pretty much gone to pot over the last three days. It started with the lockscreen/power button becoming so loose and sensitive, that the screen was perpetually turning on and off. However, my warranty expired last Thursday. Aside from that, the software was functioning beautiful (Carbon ROM, unknown August 4.3 nightly). Today however, the phone decided to freak out. Suddenly, it began displaying the incorrect time, wouldn't show me new messages, and applications were incredibly unstable. In an attempt to fix the issue, I decided to re-flash the ROM. This however, made no change. Therefore, I made the decision to finally update to the most recent stable version. After doing this, the phone wouldn't boot past the carbon boot animation. I rolled back to an older build, and had the same issue.
Here's where it gets sucky. After rolling back didn't do anything, I was in the process of re-flashing 1.8. During install process, TWRP crashed. This left me without a bootable system partition. As the night has worn on, it's become worse and worse. Now, TWRP is crashing often before the splash screen, at the "Samsung Galaxy SIII" screen. Occasionally it will load, but always locks up and crashes before finishing the install process. Same deal with CWM. I have tried several versions of both recoveries and none have made a single bit of difference. I've scoured the forums, and can't seem to find an identical problem/working fix. I've tried everything I can find, and so far, nothing productive has happened. It's 3:25AM over here, and I'm exhausted. I'm at my wits end. Any input would be fantastic.
Thanks so much,
The_Unofficial
Did you try to flash via ODIN? Maybe it will help you to boot it to normal.
The_Unofficial said:
Hey guys,
I need help. Badly. My trusty SCH-I535 has pretty much gone to pot over the last three days. It started with the lockscreen/power button becoming so loose and sensitive, that the screen was perpetually turning on and off. However, my warranty expired last Thursday. Aside from that, the software was functioning beautiful (Carbon ROM, unknown August 4.3 nightly). Today however, the phone decided to freak out. Suddenly, it began displaying the incorrect time, wouldn't show me new messages, and applications were incredibly unstable. In an attempt to fix the issue, I decided to re-flash the ROM. This however, made no change. Therefore, I made the decision to finally update to the most recent stable version. After doing this, the phone wouldn't boot past the carbon boot animation. I rolled back to an older build, and had the same issue.
Here's where it gets sucky. After rolling back didn't do anything, I was in the process of re-flashing 1.8. During install process, TWRP crashed. This left me without a bootable system partition. As the night has worn on, it's become worse and worse. Now, TWRP is crashing often before the splash screen, at the "Samsung Galaxy SIII" screen. Occasionally it will load, but always locks up and crashes before finishing the install process. Same deal with CWM. I have tried several versions of both recoveries and none have made a single bit of difference. I've scoured the forums, and can't seem to find an identical problem/working fix. I've tried everything I can find, and so far, nothing productive has happened. It's 3:25AM over here, and I'm exhausted. I'm at my wits end. Any input would be fantastic.
Thanks so much,
The_Unofficial
Click to expand...
Click to collapse
Your broken power button is probably the issue. The reason your recoveries are crashing is likely because the power button is triggered and it's making the phone turn off in the middle of the process.
It's unfortunate your warranty just expired, but you can get it fixed through a website, then you should be good from there. Also I would try to call up Samsung and tell them what you think the problem is, they might give you a break and fix your phone anyway since it's only a week after warranty.
Sent from my SCH-I535 using Tapatalk 2
Details...
Alright guys. More details. Sorry it took so long to reply. Apparently I had Gmail set to send XDA emails to spam. Silly me.
The more times I attempt to boot to recovery, the earlier TWRP will freeze.
TWRP rarely makes it beyond the "Installing System" process
TWRP NEVER makes it beyond the "Creating Symlinks" phase
I'm using TWRP 2.6.3.0
If I let the phone sit, it gets farther in the installation process before hanging
Bad Username, I tried contacting Samsung and Verizon. Neither one of them would replace , or fix it for me. Have any specific resources for repairing the button? That would be excellent. I just ordered a cheap $3 case on Amazon to see if that would help fix the problem. I don't, however believe this is causing the problem. TWRP has a lockscreen. It never goes to the lockscreen, it just hangs, then eventually force reboots. Almost as if some temporary RAM storage is being filled up. It's quite strange.
skyss07 I would REALLY prefer not to flash to stalk. Like, REALLY. This would mean losing all my files and pictures. I'm not too keen on that. I'm saving that as a final resort only.
The_Unofficial said:
Alright guys. More details. Sorry it took so long to reply. Apparently I had Gmail set to send XDA emails to spam. Silly me.
The more times I attempt to boot to recovery, the earlier TWRP will freeze.
TWRP rarely makes it beyond the "Installing System" process
TWRP NEVER makes it beyond the "Creating Symlinks" phase
I'm using TWRP 2.6.3.0
If I let the phone sit, it gets farther in the installation process before hanging
Bad Username, I tried contacting Samsung and Verizon. Neither one of them would replace , or fix it for me. Have any specific resources for repairing the button? That would be excellent. I just ordered a cheap $3 case on Amazon to see if that would help fix the problem. I don't, however believe this is causing the problem. TWRP has a lockscreen. It never goes to the lockscreen, it just hangs, then eventually force reboots. Almost as if some temporary RAM storage is being filled up. It's quite strange.
skyss07 I would REALLY prefer not to flash to stalk. Like, REALLY. This would mean losing all my files and pictures. I'm not too keen on that. I'm saving that as a final resort only.
Click to expand...
Click to collapse
Mobile tech videos would do it, not sure what the cost would be, I'd try contacting them.
Sent from my SCH-I535 using Tapatalk 2
My Z3 sometimes does "stealthy" auto reboots when not in use. The system crashes and does an auto reboot but not a full one because the phone won't ask for the sim pin code, it will reboot to the lockscreen so unless you're looking at the phone while it happens you won't notice. If you're lucky enough to catch the reboot, you'll notice the screen suddenly lighting up, and the boot animation will play, then the phone will go back to the lock screen where you left it. My phone does this a couple of times a week, most of the times I don't catch it but there's a way to tell: go to Settings → About Phone → Diagnostics → SYSTEM INCIDENTS
If it shows 0 this means you haven't had a reboot in the past 10 days. Right now on mine it shows 1 which happened during the night (so I didn't catch it happening). I always have 1 or 2 in there, I'm not sure if it always happened, but I started noticing it after Lollipop, and factory reset didn't help.
Please let me know if you have any "system incidents".
MarkMRL said:
My Z3 sometimes does "stealthy" auto reboots when not in use. The system crashes and does an auto reboot but not a full one because the phone won't ask for the sim pin code, it will reboot to the lockscreen so unless you're looking at the phone while it happens you won't notice. If you're lucky enough to catch the reboot, you'll notice the screen suddenly lighting up, and the boot animation will play, then the phone will go back to the lock screen where you left it. My phone does this a couple of times a week, most of the times I don't catch it but there's a way to tell: go to Settings → About Phone → Diagnostics → SYSTEM INCIDENTS
If it shows 0 this means you haven't had a reboot in the past 10 days. Right now on mine it shows 1 which happened during the night (so I didn't catch it happening). I always have 1 or 2 in there, I'm not sure if it always happened, but I started noticing it after Lollipop, and factory reset didn't help.
Please let me know if you have any "system incidents".
Click to expand...
Click to collapse
Hi Mark
I know this phenomenon on custom Roms or when using a custom kernel.
I think this is called a hot - reboot, kinda, because it's not a full reboot.
If you're using w custom kernel this might be the reason, or the settings of the kernel.
I can't check what you requested because I'm using the concept rom atm.
But I'm quite sure I don't have this issue, as I remember from kk days that the notifications are gone afterwards and I think this would go for lp too, and I didn't notice so far (on this rom).
But I did have had random reboots many times at different set ups of course. It can also occur on certain stock kernel settings or root apps I assume.
Gesendet von meinem D6603 mit Tapatalk
Aronuser said:
Hi Mark
I know this phenomenon on custom Roms or when using a custom kernel.
I think this is called a hot - reboot, kinda, because it's not a full reboot.
If you're using w custom kernel this might be the reason, or the settings of the kernel.
I can't check what you requested because I'm using the concept rom atm.
But I'm quite sure I don't have this issue, as I remember from kk days that the notifications are gone afterwards and I think this would go for lp too, and I didn't notice so far (on this rom).
But I did have had random reboots many times at different set ups of course. It can also occur on certain stock kernel settings or root apps I assume.
Gesendet von meinem D6603 mit Tapatalk
Click to expand...
Click to collapse
My phone is completely stock and I still have these weird reboots. Before I do another factory reset I'm trying to understand if other people have them (and then not bother with a factory reset because that would mean it's a firmware issue) or if I'm the only unlucky one who keeps getting them. Anyway, I was considering getting my phone serviced, I noticed the glass is a bit misaligned and I have a dead pixel, I called the service center and they said both issues are covered by the warranty. Might as well add random reboots to the list, maybe they'll get me a refurbished phone, mine has a few marks on it.
I factory reseted my phone and then sent it in for repairs, most likely got a refurb too since this one looks brand new, and I still have those "system incidents" happening early in the morning when the phone is just resting on my table.
I don't like begging for replies but please if you stumble upon this thread just drop a line saying if you have them or not. At this point I can't be the only one.
Also I'd like to know if there is any way to consult a log or something that would tell me why it happened.
I used to have them on kk, but they stopped. Mine would only happen at work, which led me to believe it was network related somehow... As if a spotty signal was heating up the phone or something. They stopped as randomly as they started.
Sent from my SM-T700 using XDA Premium HD app
I factory reseted my phone again after messing with the concept rom, and guess what, not even one day passes and the piece of crap reboots out of nowhere like always. I'm so mad right now, I only have 3 thirdparty apps installed, poweramp, the app from my mobile data provider and waze. I will start to try and get rid of this phone now, this is absolutely ridiculous.
I have exactly the same problem. Started after installing LP. Had someone found a solution?
Sam
Wait, is this happening on the Concept ROM? Because if so, you do know that's an unfinished ROM, right? Not meant to be a daily driver?
Clean flash the latest stock LP and go from there.
robogo1982 said:
Wait, is this happening on the Concept ROM? Because if so, you do know that's an unfinished ROM, right? Not meant to be a daily driver?
Clean flash the latest stock LP and go from there.
Click to expand...
Click to collapse
Dude, read the post again. It's happening on stock lollipop with literally no mods installed. I kept the concept rom for 5 days and it was absolutely stable for those 5 days. Stock lollipop reboots at least once every 10 days, but usually twice.
Here's a recap: I had the phone for quite a while now, I don't remember if I had reboots on KitKat, but I definitely have had them for the past 2 months or so. Meanwhile I got my phone refurbished because I had a dead pixel, it was already rebooting when I sent it in, got it back factory reseted and hardware refurbished and the reboots continued once I started installing all my stuff. Now I installed the concept rom to check it out, went back to stock lollipop with a full factory reset via PCC and after a day with pretty much nothing installed I had another reboot. The only thing that was kept during all this time is my 16Gb Class 3 SanDisk SD Card and my WIND (IT) nano sim card. I've decided to buy another SD Card anticipating the Android M memory unification feature, so I bought a Class 10 uhs3 32Gb SD Card from Kingston (which by the way isn't reaching anywhere near the declared speeds of 80/90mb/s, it only reads and writes at around 35 on the phone, I made a thread about it, maybe the phone itself can't read that fast), and I've been using it for a day now. I had no reboots yet but I had some weird app incidents under diagnostics, one from photo analyzer service and one from backup and restore (I hope they happened when I was still messing with the memory card in and out, because I didn't use any of those apps).
Here's a thread I made on the official forum:
https://talk.sonymobile.com/t5/Xper...oubleshoot/m-p/1057964/highlight/false#M26160
By the way, I still don't know if these reboots are rare or if everyone has them. Too few people have commented on whether they have them or not, while this thread has 447 views. If even 10 people commented saying if they had reboots or not I'd be able to rule out glitchy firmware. A friend of mine has the Z3C and he said he has no system incidents and his phone never rebooted.
Still getting soft/stealthy reboots
After doing a complete repair via pcc, I did not put a SD card back in my phone and only installed my google account and apps... No 3rd party apps. It goes for a couple days and then starts doing a reboot usually once every charge and mostly in the morning. The battery usage graph shows a pretty significant gap as if the phone was off but not completely off. Then I find system incidents in the diagnostic app but it only gives me the date and time of when it happens. No other information. Kind of useless if you ask me. This has all started after updating the official LP build . 200 firmware. Sony needs to investigate this became it's happening more and more for people on 5.1.1
I have a locked bootloader, stock kernel, rooted, xposed, dual recovery, tricked out rxz experience ROM with 85 apps (it includes 17-19 xposed add-ons) in addition to 102 system apps, no random reboots at all. I keep an eye on phone diagnostics, system status (temperatures, etc.) like a hawk.
So guys if this happens at you at stock rom , my suggestion is ask the service for replacement maybe.
Sent from my D6603 using Tapatalk
I am currently doing a test after repairing via pcc, installing a new Google acc, only important updates to apps I use that come pre-installed. So far it's been 5 days and no soft boots or incidents in diagnostics. Although it means nothing because usually after about a week or so is when the issues come back after doing a full repair or factory reset. I guess time will tell. Otherwise everything seems to be working great, especially battery life.
Hi all,
Hope somebody can shed some light on this issue I'm facing. This is my first ever post. All your input will be very much appreciated.
I purchased this S7 Edge DUOS (Dual sim version) around 8 weeks ago. Around 3 weeks into my ownership, I've started facing a persistent issue which I've tried to resolve with the best of my knowledge but unfortunately I haven't succeeded.
Randomly the phone will freeze for around 5 to 10 seconds and then restart. Sometimes a pixelated set of lines would appear across the screen when it freezes, a lot of the times they are green.
When the phone does reboot and I return back to the main screen, everything is back to normal and the apps I was using remain opened in the background, so it's not a proper reboot.
There is no such pattern on when this happens, it happens while being used on any app and a lot of the times it reboots while the phone is in my pocket. The only reason I realise is because the phone will be on the startup lock screen.
Battery life seems okay, nothing seems to be draining the battery. Although sometimes it does get hot and drains it temporarily.
I have cleared cache partition, done a factory reset and deleted third party apps. Nothing has resolved the issue. When I did the factory reset, the phone didn't crash for a good few days then started doing it again.
I just cannot work out what it may be and it's getting really frustrating!
I really hope somebody can shed some light on this, I am trying to avoid going down the return route.
Many Thanks in advance for all your help.
Hassan
Hi my mate had the exact taste problem with his s7 Edge single dim version, it woody of freeze and reboot and pixilated just as u explained and turned out his phone his cpu overheated and this was the result of it, he then returned it to Samsung and he received a brand new handset so best is to maybe return it as it sounds to be a faulty handset.
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