DT2W/ambient display - OnePlus 7 Pro Questions & Answers

Okay so I got my 12/256 OnePlus 7 pro yesterday and everything has been good until now. I always use tap or double tap to wake and it's been working fine since yesterday. But about an hour ago I put my phone down for about thirty minutes (no it's not been damaged or dropped) then came back to check my messages I did what I normally do....just tap the screen and it turns on but this time it doesn't nor does double tap work to wake the screen either and I can't even see ambient display anymore at all and off screen gestures suddenly don't work for no reason... I factory reset flashed the ota again and still can't get it back working..
I did a quick Google search cause I thought I was going crazy and it just never worked at all. But turns out there are several reports of this from OnePlus 7 pro owners all over.
So I'm wondering if anyone here has experienced this and if you were able to fix it.
https://piunikaweb.com/2019/05/21/o...-ambient-display-not-working-you-arent-alone/

se7ensde said:
Okay so I got my 12/256 OnePlus 7 pro yesterday and everything has been good until now. I always use tap or double tap to wake and it's been working fine since yesterday. But about an hour ago I put my phone down for about thirty minutes (no it's not been damaged or dropped) then came back to check my messages I did what I normally do....just tap the screen and it turns on but this time it doesn't nor does double tap work to wake the screen either and I can't even see ambient display anymore at all and off screen gestures suddenly don't work for no reason... I factory reset flashed the ota again and still can't get it back working..
I did a quick Google search cause I thought I was going crazy and it just never worked at all. But turns out there are several reports of this from OnePlus 7 pro owners all over.
So I'm wondering if anyone here has experienced this and if you were able to fix it.
https://piunikaweb.com/2019/05/21/o...-ambient-display-not-working-you-arent-alone/
Click to expand...
Click to collapse
Had it happen earlier today. I turned off double tap to wake for about an hour. When I turned it back on it was working. I've had it happen a couple of time since I got the phone on Friday.

Related

Alarm/notification not working?

I've had a problem with my XDA Exec since last Friday. I use it as my alarm clock on a morning normally - the 3 alarms are better than a snooze button cos it eases me in gently by reducing the snooze time each time. But on Friday I was late for work when it didn't go off at all. When I woke up and switched it on, all 3 notifications came through at once. Same has happened yesterday and today (though luckily I was already awake both times).
I did a reset over the weekend, and I know its not a sound issue as it just doesn't go off until you switch it on and they all come through at once. If I receive a text or phone call that wakes the phone up so I know its not that either.
Any thoughts/ideas?
alarm problem
hey buddy even i m facing same problem, it oesnt goes off, i mean even if we uncheck it in notification it doesnt goes off, even after soft reset it doesnt...whats the problem
After a few days it decided to rectify itself. Still no idea what exactly when wrong, but its working now at least.

Auto-rotate enabled but not working.

Just recently found that Auto-rotate stopped working on my Inspire. I have checked my settings multiple times and it is checked, but it will not rotate to landscape mode. I have tried it in both the browser and messages and neither one seems to work. I doesn't matter how I hold the phone it stays in portrait mode. I have also restarted and powered down the phone numerous times but to no avail. Glitch or something wrong with the phone? Should I take it back and get a replacement?
mine is doing the same thing. Really annoying when I am trying to show off the pictures, hopefully a fix is coming
I think I'm just gonna take it back to Best Buy and get a replacement since I've already dropped it and scuffed the edge. Plus I have their insurance and buy back program so I shouldn't have any hassles just swapping it out.
mindbuRn said:
Just recently found that Auto-rotate stopped working on my Inspire. I have checked my settings multiple times and it is checked, but it will not rotate to landscape mode. I have tried it in both the browser and messages and neither one seems to work. I doesn't matter how I hold the phone it stays in portrait mode. I have also restarted and powered down the phone numerous times but to no avail. Glitch or something wrong with the phone? Should I take it back and get a replacement?
Click to expand...
Click to collapse
A reboot will fix the auto-rotate. This has happened to me a few times, I'm trying to figure out what app caused the lock - I think it might be Tweetdeck or Twidroid.
Shouldn't happen, I know, but a reboot will return it to working mode.
I've had the Inspire for 5 days and have the auto-rotate freeze up twice. Once was in the store when I bought it, and I think we fixed it by killing the Internet app. The second time was two days ago, and I fixed it with a restart. Seems to be a software problem, not hardware sensor problem.
Had the same thing, solved by re-calibrating sensors.
Hi there,
I had the same thing. It drove me nuts, but eventually I found the problem. I am using CM10 and in the System Settings->Advanced->Sensors I noticed that under "Use Calibration File" the small print says that after checking it you HAVE to re-calibrate. Now I don't remember actually checking that check box but I might have, since I was tweaking the device to my liking after that first install of CM10. I re-calibrated and vuala! It now works just fine.
If you are using another ROM it could be in a different menu, but find it and re-calibrate the sensors.
Hope this solves your problem too.
Moved to Q & A section.
Sent from my Galaxy Nexus using Tapatalk 2

Screen would not unlock

Hi,
I've only had my Nexus S for a couple of days and loving it so far, but this morning I had a problem. Here's how it happened:
When my alarm clock went off I hit the snooze button and turned the screen off, went back to sleep. 10 minutes later the alarm went off again later as expected and so I hit snooze again and turned the screen off like before. 5 minutes later I decided to get up as otherwise I would have been late for work, so I go to my phone to disable the alarm as otherwise it would be buzzing when I'm in the shower and the missus would get annoyed. The problem however was that I couldn't unlock the screen! I was jabbing at the power button repeatedly to get it to come on but no response at all. I ending up removing the battery. I should also add that my phone was plugged in a the time as I'd left it charging over night.
Has this ever happened to anyone else? I will try and replicate the problem. Here's how my phone is at the moment:
All my homescreens are bare apart from the main one where I have a 4 shortcuts, google search bar and the analogue clock widget. Apps I currently have installed are: Ebay official, facebook official, Twitter official, 3G watchdog, Fruit Ninja, Angy Birds, Live Holdem, Google maps, Gmail Unread Count, Movies, TV Guide.
I'm hoping that this problem was just a one-off.
Thanks
sort of same here. i bought it last thursday and today i can't use the lower part of the screen, right where the phone, menu and browser icons are. Space bar won't work when writing text, etc.
If anyone knows how to fix, pls share
The device is stock 2.3.3, i9023XXKB1, didn't root.
D G said:
Hi,
I've only had my Nexus S for a couple of days and loving it so far, but this morning I had a problem. Here's how it happened:
...
Thanks
Click to expand...
Click to collapse
I have been using Nexus S for 4 months now, and I do have random reboots once in a while. Did the phone well work after the reboot?
sort of same here. i bought it last thursday and today i can't use the lower part of the screen, right where the phone, menu and browser icons are. Space bar won't work when writing text, etc.
If anyone knows how to fix, pls share
The device is stock 2.3.3, i9023XXKB1, didn't root.
Click to expand...
Click to collapse
I never had responsive problem on my phone other than the phone just freezing... Maybe theres something wrong, go ask Samsung.
unfortunately i also have such a problem now! since this morning my screen does not respond on touch correctly...it is very hard to unlock the screen (have to do it very slowly, bar is jumping like crazy) and after that it seems like the screen is reacting even on any reflection, suddenly the status bar is coming down, if i am in a menu, it always scrolls down and up...damned, that sux!
any ideas what i could do? or is this a case for samsung support?
ps: i did not flash anything in the last days, i even restored my nandbackup, that i made after 2.3.4-update (no custom kernel, no nothing), but that did not change anything...

Phone freezes up

Has anyone experienced your U11+ freezing up.
It has happened to me about 3 times.
It generally happens over night while it's charging. I get up one of those mornings and the green light is on, remove the charging cable and I can't wake up the phone. I can't even turn off the phone by pressing and holding the power button to kill the device. The only way is to put it into download mode by simultaneously holding down the vol down key and power key, and then when the menu comes up to select the reboot option to get the phone back to normal.
Has anyone else experienced this or know what could be causing this to happen?
The problem is that I use my phone as my alarm clock, and when it freezes up, my alarm doesn't work.
Any suggestions anyone?
No problem like that until now.
However, noticed sometimes that the my alarm, which is setup for vibration only, only vibrates once and then continues silently alarming until I turn it off.
Happens randomly but still strange. I've to try with another clock app.
That's really odd.
I'm going to turn off the always - on feature and see if I get anymore freezes. I had another one this afternoon.
I'll report back after some time and let you know if there has been no more freezes.
I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.
globalgpj said:
I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.
Click to expand...
Click to collapse
I'm still on the October security patch so I'm expecting one for the December period soon I hope.
In regards to your freezes I've not encountered anything like that so far been working flawlessly so far if there is anything I can test let me know
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have been using the AOD since I got the phone yesterday. Not a single freeze
Galactus said:
I have been using the AOD since I got the phone yesterday. Not a single freeze
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Click to collapse
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.
globalgpj said:
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.
Click to expand...
Click to collapse
Yeah trial and error isn't fun. I'd probably factory reset though and see if it happens with barely any third party apps installed.
globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have the HK model I think and I had the AOD when I first got it, set to motion and nothing has happened to my phone in regards to freezing fingers crossed. I have disabled it for the moment as I noticed a greater battery usage overall, I believe between 9-10% overnight and only 2% when I had it disabled.
Hopefully you find the problem otherwise see if you can get it replaced...
Since not using the always-on feature, I don't have any more freezes. Must be some conflict with the alarms and always-on. Can't see what else could be causing those freeze ups.
My phone surprisingly just froze up yesterday. But at least it's been a long while since not having the always-on feature enabled. With always-on enabled, it seems to have happened every day.
The issue I have most about this, is missing that important call when I haven't realised that the phone is frozen, because sometimes I don't pick up the phone for hours.
I had to do a complete fresh install from scratch and I have no more issues. I believe all my issues came from using HTC's transfer tool when going from u11 to u11+. Importing all the settings features using the Transfer Tool has caused issues. I'll never use this tool again.
All good now.

ghost touch and phone goes nuts on 12.0.8.0

I have updated my poco x3 nfc to 12.0.8.0 a couple of weeks ago and since 2 days, my phone goes nuts everyone once in while. all the sudden apps begin to open up randomly, so fast that the screen flickers. it seems like some one is touching the screen at 100 miles per hour. some setting gets changed and apps get messed up with different configurations. all happens fast and randomly. it has happened 3 times already and i had to restart the phone to get it in functioning mode again. just now my phone experienced ghost touch but in a very slow and mild way. i could not use my gesture controls correctly and when i would type , 2 letters would type in at the same time or a wrong letter all together. this has been happening for 3 days in a row now. I have restarted the phone, scanned for viruses, cleared the chache and optimized the phone.
please explain this phenomenon and how i can correct it?
thanks in advance
aftabbabar said:
I have updated my poco x3 nfc to 12.0.8.0 a couple of weeks ago and since 2 days, my phone goes nuts everyone once in while. all the sudden apps begin to open up randomly, so fast that the screen flickers. it seems like some one is touching the screen at 100 miles per hour. some setting gets changed and apps get messed up with different configurations. all happens fast and randomly. it has happened 3 times already and i had to restart the phone to get it in functioning mode again. just now my phone experienced ghost touch but in a very slow and mild way. i could not use my gesture controls correctly and when i would type , 2 letters would type in at the same time or a wrong letter all together. this has been happening for 3 days in a row now. I have restarted the phone, scanned for viruses, cleared the chache and optimized the phone.
please explain this phenomenon and how i can correct it?
thanks in advance
Click to expand...
Click to collapse
MIUI 12.0.8.0 based on Android 10 or Android 11?
aftabbabar said:
I have updated my poco x3 nfc to 12.0.8.0 a couple of weeks ago and since 2 days, my phone goes nuts everyone once in while. all the sudden apps begin to open up randomly, so fast that the screen flickers. it seems like some one is touching the screen at 100 miles per hour. some setting gets changed and apps get messed up with different configurations. all happens fast and randomly. it has happened 3 times already and i had to restart the phone to get it in functioning mode again. just now my phone experienced ghost touch but in a very slow and mild way. i could not use my gesture controls correctly and when i would type , 2 letters would type in at the same time or a wrong letter all together. this has been happening for 3 days in a row now. I have restarted the phone, scanned for viruses, cleared the chache and optimized the phone.
please explain this phenomenon and how i can correct it?
thanks in advance
Click to expand...
Click to collapse
this is kernel bug
try to change boot img old one by fastboot
try a custom kernel unlock your phone
how ???
google or xda it
Looks like a faulty digitizer.
Got the same problem on mine and also connected it to 12.0.8.0. Hoping an update will solve it...
Got the new EU android 11 update and hoped the issue would be resolved. It was not, so now I'm looking into warranty to see if they'll do something with the screen...

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