Snapchat issues since pie - OnePlus 6 Questions & Answers

Has anyone else had issues with Snapchat crashing since updating to the official release of pie? My camera in Snapchat almost always goes black before I can use it and I have to force stop the app multiple times to get it to come back.

TheBananaz said:
Has anyone else had issues with Snapchat crashing since updating to the official release of pie? My camera in Snapchat almost always goes black before I can use it and I have to force stop the app multiple times to get it to come back.
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Same issue here on Alpha version of snaochat. Don't know if it's a pie or snapchat issue because I noticed it around the same time as I upgraded to pie.

TheBananaz said:
Has anyone else had issues with Snapchat crashing since updating to the official release of pie? My camera in Snapchat almost always goes black before I can use it and I have to force stop the app multiple times to get it to come back.
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Same here, most frustrating thing ever. How to fix it? :crying:

https://forum.xda-developers.com/oneplus-6/help/pie-camera-issues-make-noise-t3850712

The only way to fix it is to roll back to Oreo. OP really botched the Pie Reese by rushing it.

Related

[Q] Anyone experiencing more Force Close message since the latest US OTA update?

I updated to the latest software this week and since then I'm noticing my phone seems more buggy not enough to piss me off, but enough to bug me a bit.
The main thing that's been weird is how often I'm seeing the force close message for several apps, some of which I don't really use.
Side note: I also experienced a issue where I opened my camera app and saw green lines running vertically down the screen
Just wondering if anyone experience unusual buggy behavior since the update?
The update broke my camera all together. I cannot even open the camera app. It trys to open and then closes back out again. Google talk FCing but not many others. Is there any way to revert back?
hated the update. Now running stock sensation le rom from europe and my sensation is better than ever, will stay with this rom for a while.

cm11 instagram video replay not working

The issue has been happening for a few months. I've reinstalled CM 11 several times and whenever I replay Instagram videos sound work but the screen only shows the original still image. It works fine using any stock ROM and always has.
Could someone help me fix this? Thanks!
Maybe go with another rom?
Sent from my Nexus 6
drago10029 said:
The issue has been happening for a few months. I've reinstalled CM 11 several times and whenever I replay Instagram videos sound work but the screen only shows the original still image. It works fine using any stock ROM and always has.
Could someone help me fix this? Thanks!
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Click to collapse
I've been using CM11 since it came out and never had a problem with instagram or any other apps.
are you sure it's the rom?
BruKnowsBest said:
I've been using CM11 since it came out and never had a problem with instagram or any other apps.
are you sure it's the rom?
Click to expand...
Click to collapse
yeah it is, I've went to several CM 11 nightlies throughout the weeks and the issue is persistent and only with CM 11. been though lots of other ROMs too without the problem.
basically, when replaying a vid on IG the screen looks frozen but the sound it still playing like normal.
Anyone, some say it's related to how CM11 relates to video apps with webview in the default browser. I would even know where to start :/
Someone got a fix?

Those of you on pie with camera issues, let's make some noise

Those of you who think you solved the problem by "doing a clean flash" feel free to show yourself out, you're not helping us we've already done that. Some of us several times.
OnePlus forums are broken for me, I can't register, it keeps just sending me back to the OP home page. Several people have the same problem there. So this is the last hope for those of us with pie camera issues, I don't know that OP has acknowledged camera issues so if we want any help, the best thing we can do is work together, make some noise, so OP can actually see the problem. Personally, no amount of reflashing, downloading, etc will fix the issue on pie for me. I'm rooted with Magisk and unlocked bootloader obviously, that's it. No kernels or custom "ROM" or anything.
Again, if you've solved it, good for you, get out. You have nothing to contribute to this thread and I know this forum is absolutely loaded with trolls who just blame everyone else for every ROM problem.
TheNetwork said:
Those of you who think you solved the problem by "doing a clean flash" feel free to show yourself out, you're not helping us we've already done that. Some of us several times.
OnePlus forums are broken for me, I can't register, it keeps just sending me back to the OP home page. Several people have the same problem there. So this is the last hope for those of us with pie camera issues, I don't know that OP has acknowledged camera issues so if we want any help, the best thing we can do is work together, make some noise, so OP can actually see the problem. Personally, no amount of reflashing, downloading, etc will fix the issue on pie for me. I'm rooted with Magisk and unlocked bootloader obviously, that's it. No kernels or custom "ROM" or anything.
Again, if you've solved it, good for you, get out. You have nothing to contribute to this thread and I know this forum is absolutely loaded with trolls who just blame everyone else for every ROM problem.
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I agree this is a very anoying bugg..
I am a Developer myself so i did the usual things to try solve this problem.
I run stock software
Nark0tiX said:
I agree this is a very anoying bugg..
I am a Developer myself so i did the usual things to try solve this problem.
I run stock software
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Click to collapse
Yep, my friend also works in testing firmware and hardware compatibility on android phones and as soon as I told him more than just a few people (I've seen at least 15 different people report this issue, and let's be honest a lot of people won't bother to report it and even more people don't have accounts here to post it if they do have the issue) had it he said sounds like firmware issue, possibly related to hardware revisions.
Boring explanation warning: For example there may be very slight differences in say CPU or camera hardware, enough that it passed bench testing or was supposed to not even require bench testing because it was guaranteed 100% compatible, but as time goes on, maybe just one line of code somewhere does something that causes the very slight difference to manifest itself in a way that becomes apparent to everyday users.
That's just one possibility out of dozens though.
I agree in 100%, it's something broken with camera on Oxygen based on Pie.
I use the stock ROM, i did full wipe etc without positive effects.
We wan't fix or update to use the phone normally...
What is the Camera issue ?
Maybe if you are specific and tell us what is wrong with the Camera ?
How can anybody help if you can not be bothered to say what the problem is ?
.... Do not have kittens, I done a Google search and all I found was several months ago some talk about focusing.
I took some pictures ... not many but so far so good.
I would be more than happy to complain .... what do I look for ?
AstroDigital said:
What is the Camera issue ?
Maybe if you are specific and tell us what is wrong with the Camera ?
How can anybody help if you can not be bothered to say what the problem is ?
.... Do not have kittens, I done a Google search and all I found was several months ago some talk about focusing.
I took some pictures ... not many but so far so good.
I would be more than happy to complain .... what do I look for ?
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For example: Snapchat app. After 5s app frozen, black screen. On other phones everything ok...
Oneplus 6 & Tapatalk
For me, when I open snapchat, the camera will usually work for 5 to 20 seconds, no more, then the image freezes for a second before it goes black, and then every app that uses the camera for a little while will freeze/crash. Including the stock camera app if you try to access camera features in those apps.
Say I just turned on my phone, I go to open snapchat and the screen works as a viewfinder like normal for maybe 5-20 seconds, then the image freezes for a second before it goes black. The snapchat app no longer responds. If I try to open the camera in another app (say discord, stock camera app, instagram, etc) that app then freezes too. Half the time the only way to fix it is to force close all involved apps.
It goes back to working again within 5-10 minutes but you only have generally 5-10 seconds to take a picture before it freezes and does the same thing.
Occasionally when I open the stock camera app after snapchat freezes, it closes itself and a little toast notification on the bottom of the screen says "Unknown error". Usually camera app opens fine after that.
I think this tread explains very well and in detail, the REAL problems with OP6...
https://forums.oneplus.com/threads/oneplus-6-camera-takes-blurry-and-noisy-pictures.864226/
Painted faces, lack of detail, wrong temperature colour....etc,etc....
I am also experiencing these issues since i upadated to official Pie, didn't have any problem with DP1 & DP3 thought. Also i only have this on Snapchat, didn't experience any problems with the official camera.
Let's hope it's a known issue and that it will be solved in the next update.
Where exactly do we complain?
I have the same issue as well. My fiance does too. I'm on xXx module with EX kernel and my fiance is 100% stock with a locked bootloader.
I've done a clean flash before as well.
Sounds like it's either a snapchat issue or OP issue. I think there was some notes from other users having issues taking pictures with WhatsApp since pie. Could be related
spartan268 said:
Where exactly do we complain?
I have the same issue as well. My fiance does too. I'm on xXx module with EX kernel and my fiance is 100% stock with a locked bootloader.
I've done a clean flash before as well.
Sounds like it's either a snapchat issue or OP issue. I think there was some notes from other users having issues taking pictures with WhatsApp since pie. Could be related
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Try emailing both snapchat support and posting on the OnePlus 6 official forum (on the oneplus website). I feel like it's not snapchat because it's happened on other apps for me.
I am on OB4 and have some other camera issues. When U open the camera app and select Timelapse all I get is the video capture screen and no option to set the time lapse setting. I alse get the standard 1x , 2x zoom option and it all it does is zoomes.
focus sucks
I'm on stock Pie, no root - some examples here how the focus socks: auto mode, (1) normal photo (2)about 3.5 zoom (3)~x5 (4) x8 I have gopro modified handlebar attachment on my bike, so consider it as if those pics were taken still and steady from a tripod.
focus sucks cont.
My phone/camera field stand - 2 pics, the 3rd pick shows zoomed detail of one of the islands there taken with my cheap, pocket Casio EX-ZR800 which has unbelievable zoom: x18 optical + x36 so called 'SR Zoom, does 1000fps as well, 224x64only let's hope they bring some of that technology to phones soon.
RzuwBuotny said:
For example: Snapchat app. After 5s app frozen, black screen. On other phones everything ok...
Oneplus 6 & Tapatalk
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+1
---------- Post added at 06:39 PM ---------- Previous post was at 06:37 PM ----------
TheNetwork said:
For me, when I open snapchat, the camera will usually work for 5 to 20 seconds, no more, then the image freezes for a second before it goes black, and then every app that uses the camera for a little while will freeze/crash. Including the stock camera app if you try to access camera features in those apps.
Say I just turned on my phone, I go to open snapchat and the screen works as a viewfinder like normal for maybe 5-20 seconds, then the image freezes for a second before it goes black. The snapchat app no longer responds. If I try to open the camera in another app (say discord, stock camera app, instagram, etc) that app then freezes too. Half the time the only way to fix it is to force close all involved apps.
It goes back to working again within 5-10 minutes but you only have generally 5-10 seconds to take a picture before it freezes and does the same thing.
Occasionally when I open the stock camera app after snapchat freezes, it closes itself and a little toast notification on the bottom of the screen says "Unknown error". Usually camera app opens fine after that.
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Excactly the same problem here
Also with the regular camera app + when watching Instagram stories
Nark0tiX said:
+1
---------- Post added at 06:39 PM ---------- Previous post was at 06:37 PM ----------
Excactly the same problem here
Also with the regular camera app + when watching Instagram stories
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After today update i dont have issues with Snapchat.
Wysłane z mojego ONEPLUS A6003 przy użyciu Tapatalka
I also experience trouble with the camera. Zoomed in using snap. When I take pictures with stock camera app the shutter seems rly slow. Bad focus etc. Everything worked fine before Android pie. Good thread!
I was waiting to see if it would immediately **** up after I posted this, but it's been a few days since the last snapchat update and I no longer have the problem at all, at least that I ever noticed.
TheNetwork said:
I was waiting to see if it would immediately **** up after I posted this, but it's been a few days since the last snapchat update and I no longer have the problem at all, at least that I ever noticed.
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Same here. At first I thought it's cause I don't let it focus anymore since that causes the issue but it seems to be resolved for now. Now time for the rest of the pie issues to be fixed.
Agree. Happening with all the apps which use the system's camera. However, If we use the Camera app then it will work. but any 3rd party app that uses system camera it got stuck and crash.

Pixel 3 Camera Crashes

I'm currently on February patch update and my Pixel 3 native camera app keeps crashing, it crashes if I use the camera with other apps, it also crashes when I click on my photo gallery, sometimes it even crashes when switching camera modes, anyone else having this issue? I have to force app close, clear cache and even restart my phone, also deleted app updates and reinstalled them.
Hi try maybe you have new updates in GooglePlay, WebView for Android
robosapiens said:
Hi try maybe you have new updates in GooglePlay, WebView for Android
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Click to collapse
Hi! Thanks for the advice, I checked for updates but there are none, I even factory reseted the phone and wiped cache, installed March update and I'm still facing the same problem
Did you update to March 5 patch? There were some cameras fixes in that update.
I'm facing the same issue. Pixle 3 updated with the March update yesterday. Now, the camera will work once after restarting, then it will force close. If I try to change modes, it force closes. If I try to re-enter the app, it force closes. I deleted data/cache, uninstalled updates, rebooted into safe mode, and none of those things changed the problem. Frustrating.
I just downloaded March 2019 OTA security patch (PQ2A.190305.002) . Camera issues persist. It would open for the first a few tries. Then after a while it would take forever to find the view finder and would crash when I switch from camera to video. Not sure if this is related to camera but I cannot turn on the flash light by pulling down the quick access menu.
Kiwi616 said:
Did you update to March 5 patch? There were some cameras fixes in that update.
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Yes, I did but the issue remains. It's frustrating
It seems like there's no support at all for this issue.
stockman80 said:
I'm facing the same issue. Pixle 3 updated with the March update yesterday. Now, the camera will work once after restarting, then it will force close. If I try to change modes, it force closes. If I try to re-enter the app, it force closes. I deleted data/cache, uninstalled updates, rebooted into safe mode, and none of those things changed the problem. Frustrating.
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I know the feeling, I also tried all that you mentioned but none of them resolved this camera issue, I've sent many reports but there's no answer from Google support team. Even with third party camera apps the issue persists.
Windiddy said:
I just downloaded March 2019 OTA security patch (PQ2A.190305.002) . Camera issues persist. It would open for the first a few tries. Then after a while it would take forever to find the view finder and would crash when I switch from camera to video. Not sure if this is related to camera but I cannot turn on the flash light by pulling down the quick access menu.
Click to expand...
Click to collapse
I also noticed an issue with the flash, if phone is charging it gives a overheat warning when trying to turn the flash on and doesn't allow it to be turned on. I think it was in video mode.
So I have a dilemma: I can RMA my current 3 months old Pixel 3 with buggy camera and risk of getting a refurbished one with the same buggy camera. Or I can wait for yet another OTA to fix my camera (the latest March OTA didnt fix my camera). What should I do? Should I wait for a few days to watch camera performance on the March OTA?
Windiddy said:
So I have a dilemma: I can RMA my current 3 months old Pixel 3 with buggy camera and risk of getting a refurbished one with the same buggy camera. Or I can wait for yet another OTA to fix my camera (the latest March OTA didnt fix my camera). What should I do? Should I wait for a few days to watch camera performance on the March OTA?
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Click to collapse
I've read in other forums that some people struggled with RMA cause it's a "software problem" and not a hardware problem according to Google technicians. And if the March OTA didn't fix the issue the same day, I don't think it will do it tomorrow or next week
Windiddy said:
So I have a dilemma: I can RMA my current 3 months old Pixel 3 with buggy camera and risk of getting a refurbished one with the same buggy camera. Or I can wait for yet another OTA to fix my camera (the latest March OTA didnt fix my camera). What should I do? Should I wait for a few days to watch camera performance on the March OTA?
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Click to collapse
Hi i came thru the RMA with faulty camera in Europe and i get a brand new Google pixel 3.
It's also started happening to me with my phone (bought in the original launch batch). I'm still on the Jan update (with Magisk, and haven't done the March one yet), but it just started happening the past couple of weeks making me think it's an update to the camera app/Play/something-else causing it.
pfriedman said:
It's also started happening to me with my phone (bought in the original launch batch). I'm still on the Jan update (with Magisk, and haven't done the March one yet), but it just started happening the past couple of weeks making me think it's an update to the camera app/Play/something-else causing it.
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Click to collapse
Just updated to March (and Magisk 18.1) still happening. Anybody else in the boat with us?
Windiddy said:
So I have a dilemma: I can RMA my current 3 months old Pixel 3 with buggy camera and risk of getting a refurbished one with the same buggy camera. Or I can wait for yet another OTA to fix my camera (the latest March OTA didnt fix my camera). What should I do? Should I wait for a few days to watch camera performance on the March OTA?
Click to expand...
Click to collapse
I have contacted Google support team...they asked me if they can connect to my phone so they can see everything I'm doing on it...and after 30 min of troubleshooting they said I need replacement because nothing helped...so they sent me a new phone and after I have received it sent them my old one and even without cable, headphones,charger...now I have new phone and double of accessoriesDDD
Further update - booting into Safe Mode fixes the problem, so it's almost certainly related to another app which integrated with the Camera causing the crashes/freezes. I've uninstalled Twitter (which is camera integrated), but that didn't fix it.
Has anybody found the offending app?
Pixel 3
Same issue with rear camera unable to focus (tried factory reset, emptying cache, etc.). 1 out of every 10 photos comes out OK.
Glad I finally found other people with the same issue as me. My phone has the current software update as well as the camera app update. App opens up to the view finder totally black, same with other camera apps (snapchat, instagram). Tried booting into safe mode and the problem persists. Only thing that seems to fix it for me is restarting the phone whenever I want to use the camera, which is annoying. Haven't tried Factory reset. Sent an email to the camera app developer some time ago with no response. Might just try getting a new replacement with my Best Buy warranty.
killercoconuts said:
Glad I finally found other people with the same issue as me. My phone has the current software update as well as the camera app update. App opens up to the view finder totally black, same with other camera apps (snapchat, instagram). Tried booting into safe mode and the problem persists. Only thing that seems to fix it for me is restarting the phone whenever I want to use the camera, which is annoying. Haven't tried Factory reset. Sent an email to the camera app developer some time ago with no response. Might just try getting a new replacement with my Best Buy warranty.
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Click to collapse
I have the same problem with my Pixel 3, bigger problem is that I live in Brazil, and officially it is not commercialized and has no warranty here, technically is a software problem, but Google does not respond to feedback...
I happened to come here for an unrelated matter but seen this at the top of Q&A.
I also had the same problem. I performed multiple factory resets, made sure my software updates were the most recent, I also ran the phone for a week with NO THIRD PARTY APPS. The problem continued. I finally said "the hell with it" and RMA'd my phone. Seeing how they were aware of the problem, the RMA did not count against my Preferred Care warranty.
Since my replacement (roughly 3 months ago), I've had ZERO issues.

gcam HDR notification doesn't go away

Hey guys I've some Problems with the gcam
The HDR notification gets every time stuck after taking a picture.
I have to fc the gcam apk and then reopen it to get rid of the notification.
I dont know what I'm doing wrong.
My girlfriend has the same device without this issue.
yabadabadooo said:
Hey guys I've some Problems with the gcam
The HDR notification gets every time stuck after taking a picture.
I have to fc the gcam apk and then reopen it to get rid of the notification.
I dont know what I'm doing wrong.
My girlfriend has the same device without this issue.
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Click to collapse
Ive seen that before usually on custom roms with gcam mod though. Try wiping cache maybe that will sort it

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