Not Connected - OnePlus 6 Questions & Answers

I am constantly pulling my OP6 out of my pocket, to find it is not connected to a tower. And this happens all the time. It works great in my hand, but if I turn off the screen, and pocket the phone for 5 minutes, I expect to not have a tower when I turn the screen on.
Anyone else have this issue?
I flashed chewy kernel yesterday, that didn't effect the issue.
Thoughts? Suggestions? Experiences?

Raylon00 said:
I am constantly pulling my OP6 out of my pocket, to find it is not connected to a tower. And this happens all the time. It works great in my hand, but if I turn off the screen, and pocket the phone for 5 minutes, I expect to not have a tower when I turn the screen on.
Anyone else have this issue?
I flashed chewy kernel yesterday, that didn't effect the issue.
Thoughts? Suggestions? Experiences?
Click to expand...
Click to collapse
It's your service not the phone

TechOut said:
It's your service not the phone
Click to expand...
Click to collapse
Same sim card in OP5t, no issue.

Raylon00 said:
Same sim card in OP5t, no issue.
Click to expand...
Click to collapse
Flash it back to stock software and try again.

I just flashed CleanSlate kernel. If that makes no difference, will start over from stock. Will report.

Ended up installing xXx noLimits Rom. And for the most part the problem is gone. Couple times my signal downgraded, and once or twice it dropped, but no where near the rate of occurance.
I think I just need to wait for OnePlus to push out an updated modem.

Hey same thing happened to me when i first got the phone. I changed apn settings but to no avail still had the constant drop. i reset the network settings and it seems to have corrected itself. the hotspot also kicks off all connected devices for a quick second before reconnecting.

As expected, 1.5.6 brought modem update. Huge improvement.

Related

Wifi not turning on

My sensation's just fell from my hand on floor from around 2 feet of height n now my wifi is not turning on as well as bluetooth when ever i try to turn it on it says turning on n after some time it says error any suggestions
Oh come on 125 views n 0 replies :/
Azroid said:
My sensation's just fell from my hand on floor from around 2 feet of height n now my wifi is not turning on as well as bluetooth when ever i try to turn it on it says turning on n after some time it says error any suggestions
Click to expand...
Click to collapse
Take the back off and look at the copper contacts. Are they still intact and none are broken off? If all looks stable, try flashing a rom. If that doesn't work, back up and do a factory reset and reflash a rom. GL
kpjimmy said:
Take the back off and look at the copper contacts. Are they still intact and none are broken off? If all looks stable, try flashing a rom. If that doesn't work, back up and do a factory reset and reflash a rom. GL
Click to expand...
Click to collapse
did all of this none worked for me
You sure it's not your router? Some channels might not work with your device, router might auto select channel, manually change to different channels, have you tried on a different router,
Sent from my CM7 Sensation XE using xda premium
whynot66 said:
You sure it's not your router? Some channels might not work with your device, router might auto select channel, manually change to different channels, have you tried on a different router,
Sent from my CM7 Sensation XE using xda premium
Click to expand...
Click to collapse
I said my wifi is not turning on i didnt said it aint connecting my router, so connection is not my problem, read the thread carefully u'll know the main problem
ah i see, well the wifi and bt share the same antenna wich is the top antenna so if neither are working it must be this,check the metal pins in the back plate and check the plate above the camera. so you have warrenty??
Pins are perfectly normal n no i dont have warraty so yeah dunno what to do know
I also encountered this issue...
My case is the same, my Wi-Fi turns on - but stays on a loop. Turning on, scanning for network, turning off... rinse and repeat. But though I'm left curious about my case because my phone works when the case is off. which leaves me to think that the case is faulty in some sort of way. But to make it loop? that's odd on how the system works. This occurred to me when I was on the Virtuous Quattro ICS rom, I reverted back to stock, changed Kernel, changed Radio, Changed RIL, and nothing.
Then as I kept wiping with CWM, I thought to myself... if I'm wiping the system, how come CWM stays on it? And left me to wonder if all the people who have this issue is because there is some sort of cache or saved setting in one of the files that we are unable to wipe? and if that is the case, is there a way to actually wipe EVERYTHING off the phone? Or at least some script that can be written to wipe such information without damaging the phone? I'm at wits end with this issue, and for me, I hope it's the case. For I encountered this same issue with my Sensation when it was brand new (about 2-weeks old) and got to return it. I have warranty with my phone (the kind you pay monthly on the bill) so if a new case doesn't fix my problem, I may claim my phone lost or robbed, and get a new one. Though I think it would be the new Nexus, not feeling so confident about Sensation at the moment.
BUT! Please let me know if you find a fix.
To me it looks like a hardware problem though the antennas in the back cover n on the cell phone are perfectly fine but i have no idea wth is wrong with my device coz it fell from the 2 feet of height n it started to have this problem i mean seriously is sensation that delicate :/ i'm doubting the built quality of htc now
Must be. I mean why would it loop ONLY when the back lid is connected to it? I'd test out the bluetooth to see if it works as well but I currently have the Virtuous Quattro ROM installed and the Bluetooth feature does not work. *Sigh
Leonarthius said:
Must be. I mean why would it loop ONLY when the back lid is connected to it? I'd test out the bluetooth to see if it works as well but I currently have the Virtuous Quattro ROM installed and the Bluetooth feature does not work. *Sigh
Click to expand...
Click to collapse
I thought Bt wasnt working in Quattro. That's why I stayed away.
As for the fall, I have a tpu hyrid Aprolink case with a Seidio Active holster. Fell from a 3 feet drop and nothing was harmed. Do you have a case on your Senny?
But yes, try the BT connection and try there. Have you tried a factory reset of the phone?
I've been reading threads after threads and I see this person did a hardware fix, something I myself am not willing to try, but gave me some ideas.
This being the thread: http://forum.xda-developers.com/showthread.php?t=1204311&page=2
My idea is that if this person reset this chip by heating it up, I can probably do the same using the development tools and see if that works.
Exact same problem.
Htc Sensation XE two months old - stock rom - hasn't been rooted or modified in any way.
The following just stopped working for no reason;
Wi fi shows 'error' and wont turn on.
Bluetooth also fails to turn on
FM Radio app 'FM Turning On...' gets to 95% then says 'Turning off...'
On boot I'm getting this error,
'Process com.android.phone is not responding'
i've repaired my cellphone it was a hardware problem for me
I was having the same issues. Started reading this thread. So, i thought what the heck, i have 2 sensations, so i pulled the battery cover off of mine and put it on my wifes, the one that is not working, and what do ya know, wifi connected immediately!! Thank you to this thread!
Azroid said:
i've repaired my cellphone it was a hardware problem for me
Click to expand...
Click to collapse
Azroid - could you explain how you repaired your phone?
---------- Post added at 05:52 AM ---------- Previous post was at 05:49 AM ----------
jtc442 said:
I was having the same issues. Started reading this thread. So, i thought what the heck, i have 2 sensations, so i pulled the battery cover off of mine and put it on my wifes, the one that is not working, and what do ya know, wifi connected immediately!! Thank you to this thread!
Click to expand...
Click to collapse
jtc442 was it the looping problem or the 'wifi error' that this fixed?
I dropped mine yesterday, and wifi and bt both doing same thing on loop, cant see no damage to contacts at top. i have no warranty on phone either. im almost certain mine is a hardware issue but dont know where to start to fix it!
please help
elspam99 said:
I dropped mine yesterday, and wifi and bt both doing same thing on loop, cant see no damage to contacts at top. i have no warranty on phone either. im almost certain mine is a hardware issue but dont know where to start to fix it!
please help
Click to expand...
Click to collapse
You should visit a good repairing shop if you have any around you.
My Sensation XE has been two times in for repair for this issue. Wifi/BT doesn't turn on, it says "error" after trying to connect after a while.
Both times they changed the main flexboard, that's actually the whole dmn phone. It was offcourse free of charge, but turnover time is nasty and it's a pain reinstalling everything again....
I've seen this so many times here and other board that I'm inclined to say that the Sensation has a design flaw that makes it VERY susceptible to damage to the wifi. Even a small drop, just a few inches onto a table might do it......
I think we are going to se more and more of these issues from now on..

Wifi Problem - freezes sometimes and cant disable. Have to restart. LP & KK

Hi guys,
I have a problem that I've never seen or heard of before. So here is the situation:
Power button didn't work, so RMA'd phone. Got different phone back and instantly rooted/installed custom rom. Didn't notice anything until a month later. My phone would randomly just lag out and the wifi would stop. It would still show connected and that there was uploading activity, but that is all. When I clicked it to disable, nothing would happened. I would have to restart the phone, disable it for a while then re-enable it. I though it was the rom so I switched. Noticed the same thing is happening. I decided to play around with my sim, so I took it out and then put it back in, and it somehow fixed the problem. So I was assuming it was the sim causing the problem. Worked perfect for a week then started happening again. I did the thing with the sim and it didn't work this time. I still have the problem now.
Basically, my wifi would just stop working, when I click on it the phone lags out and freezes. I have to restart the phone and it will work. Sometimes Itll work for a full day then all of a sudden just stop. Sometimes it happens just a few minutes after restarting. I mostly find that it happens when the battery is less than 20%. Right now I am running stock LP, locked bootloader. I was supposed to send it in but they wouldn't accept it because I was 6 days over my warranty. So I'm not sure if I was send a faulty phone and now I'm stuck with it?
LG said I would be charged $150 flat rate for them to fix it which sucks. I'd rather just get a new phone and stay away from LG in the future.
Any suggestions? Also this was happening on KK at first then I tried LP Roms and same thing. I have never flashed any radio since I got the phone, could this be a possible solution?
s.hack said:
I was supposed to send it in but they wouldn't accept it because I was 6 days over my warranty. So I'm not sure if I was send a faulty phone and now I'm stuck with it?
LG said I would be charged $150 flat rate for them to fix it which sucks. I'd rather just get a new phone and stay away from LG in the future.
Click to expand...
Click to collapse
You would get the same reply from pretty much any company, once it is over the warranty period then it is over the warranty period, this is no reason to "stay away from LG". Most charge a flat rate since they're likely to simply do a motherboard/whatever board swap if the fault is to do with internal components, as it is much easier/cheaper for them to do this compared to diagnosing and repairing/replacing things individually.
s.hack said:
Any suggestions? Also this was happening on KK at first then I tried LP Roms and same thing. I have never flashed any radio since I got the phone, could this be a possible solution?
Click to expand...
Click to collapse
Try a different radio version. If it doesn't change anything then you have a hardware problem.
Elluel said:
You would get the same reply from pretty much any company, once it is over the warranty period then it is over the warranty period, this is no reason to "stay away from LG". Most charge a flat rate since they're likely to simply do a motherboard/whatever board swap if the fault is to do with internal components, as it is much easier/cheaper for them to do this compared to diagnosing and repairing/replacing things individually.
Try a different radio version. If it doesn't change anything then you have a hardware problem.
Click to expand...
Click to collapse
The only reason I said I would stay away is because it seems that I sent in my phone with a problem only to receive another one with a different problem. I'll try the radios tonight, hopefully it works.
Thanks, I'll keep you guys posted.
s.hack said:
The only reason I said I would stay away is because it seems that I sent in my phone with a problem only to receive another one with a different problem. I'll try the radios tonight, hopefully it works.
Thanks, I'll keep you guys posted.
Click to expand...
Click to collapse
You mentioned that you only ran into issues after a month. During that month a hardware issue could have possibly developed and the device was fine when you initially received it.
Known LP bug.. Thats why i still stay with kk
Sent from my Nexus 5 using XDA Free mobile app

WiFi not working, tried all sort of guide

So i've been trying to fix my wifi for the last few days, i've tried flashing the august update, factory resetting, doing This Guide, taking apart the device and it still won't ****ing work, i mean wtf? I was texting my friend and suddenly it ****ing shuts off and when it turns on it doesn't want to connect to wifi and does all short of crazy thing. No it's not a power button issue and no it's not hardware, the thing freezes constantly(and reboots afterwards). I don't know, this left a very bitter taste of android in my mouth, and that's disappointing for someone who has been in the ecosystem since donut came out. I won't blame the Nexus 5 it's a great device and it will always be a great device (If it's a hardware issue i wouldn't be this butthurt since this phone is 2+ years old).
Problem details:
*WiFi won't work. Data, bluetooth, GPS, NFC, cell network, etc works.
*MAC address stays at 02:00:00:00:00:00. When it briefly worked the MAC address was 00:8x:xx:xx:xx:xx or something.
*System has a 98% chance of freezing and ****ing up. Not power button issue. It then reboots after it freezes like ****.
*Everything else still works, i'm 99% certain that it's software's fault.
*Now it shows blank screenw with navbar and status bar present, but on the status bar it says 23.06 (its 23.10 currently), no sim icon and no battery icon. It did something similar when the issue first started
What i've tried:
*Smacking the device, jk. Clean flashing the august update.
*Wiping cache partition
*Deleted persist/wifi
*Doing the persist guide on xda
*Completely discharged and recharged it, WiFi works temporarily
*Using Pry-Fi. And wifi fixer app with a penguin icon.
*Pray to God 24/7
*Flashing AOSPA
What i will try:
????
It could be a hardware issue. I have two nexus 5 motherboards sitting in my junk pile that work perfectly except wifi either won't turn on or won't connect to any open or password-protected network. I have also tried different Roms, radios, and boot loaders. Once I changed the motherboard without changing anything else, wifi was perfect.
audit13 said:
It could be a hardware issue. I have two nexus 5 motherboards sitting in my junk pile that work perfectly except wifi either won't turn on or won't connect to any open or password-protected network. I have also tried different Roms, radios, and boot loaders. Once I changed the motherboard without changing anything else, wifi was perfect.
Click to expand...
Click to collapse
But, how could it be hardware? i haven't done anything to it, how do i know that it's hardware though? :crying:
DT1989DLX said:
But, how could it be hardware? i haven't done anything to it, how do i know that it's hardware though? :crying:
Click to expand...
Click to collapse
If you tried a complete clean install of a factory image, and it still didn't work, then it's probably an hardware issue. It really looks like it too, but I'm no expert. How would a software issue persist among different flashes? I'd say something fried on your motherboard, and now you have that issue with wifi.
It could be hardware. Both motherboards that I have came from phones that were never dropped or came in contact with any moisture.
This can happen suddenly, similar to the sudden death of the emmc chip on the Nexus 5.
The wifi and emmc issue is not that uncommon in Samsung s4 either.
Dark_Eyes_ said:
If you tried a complete clean install of a factory image, and it still didn't work, then it's probably an hardware issue. It really looks like it too, but I'm no expert. How would a software issue persist among different flashes? I'd say something fried on your motherboard, and now you have that issue with wifi.
Click to expand...
Click to collapse
audit13 said:
It could be hardware. Both motherboards that I have came from phones that were never dropped or came in contact with any moisture.
This can happen suddenly, similar to the sudden death of the emmc chip on the Nexus 5.
The wifi and emmc issue is not that uncommon in Samsung s4 either.
Click to expand...
Click to collapse
Ok so this morning it works again, but the software still kinda buggy (random freezes). I can access the web via chrome and i can download some stuff in the play store, is this still a hardware issue? I'm still worried the wifi won't turn on again though. The MAC address seems normal too now
edit: Nope, shuts off again. But it works in safe mode.... .wtf?
audit13 said:
It could be hardware. Both motherboards that I have came from phones that were never dropped or came in contact with any moisture.
This can happen suddenly, similar to the sudden death of the emmc chip on the Nexus 5.
The wifi and emmc issue is not that uncommon in Samsung s4 either.
Click to expand...
Click to collapse
The wiFi works again now, but the software is still buggy, the MAC address is normal and i can do things with wifi like i normally would. Is this hardware? I thought if the wifi hardware is dead it won't turn back on at all
edit: nope it shuts off again, works in safe mode
How long does wifi work in safe mode?
audit13 said:
How long does wifi work in safe mode?
Click to expand...
Click to collapse
Random. Today it worked for a few hours (not in safe mode). And yesterday it worked for like 30 minutes in safe mode
I still think it's a slowly dying wi-fi chip. If it's not too annoying, I would live with it.
audit13 said:
I still think it's a slowly dying wi-fi chip. If it's not too annoying, I would live with it.
Click to expand...
Click to collapse
Do you think the oven method will work to revive it?
It might but the fix would be temporary if it is a problem with the chip lifting.
same thing has happened to me just now .. its a common problem i think
wifi is f*****d
audit13 said:
It might but the fix would be temporary if it is a problem with the chip lifting.
Click to expand...
Click to collapse
Chip lifting....? What does that mean?
I define lift as a situation where the phone heats up and causes a chip to lift away from the circuit board, causing one or more broken connections at the solder points. The process of heating the circuit board in an oven is sometimes referred to as "solder reflow" by some people.

Nexus 5 Black Screen, But Still Working

So my Nexus 5 (a couple months ago) has started to just randomly go black. I get notifications and stuff, and the backlight but no display. Not sure what to do or what part to replace. Would flashing/rooting help at all?
Appears to be a hardware problem.
Was the phone every dropped or exposed to water/moisture? Possible loose connection inside?
No way to tell for sure if the phone needs a new screen unless you are able to test the motherboard in another N5.
audit13 said:
Appears to be a hardware problem.
Was the phone every dropped or exposed to water/moisture? Possible loose connection inside?
No way to tell for sure if the phone needs a new screen unless you are able to test the motherboard in another N5.
Click to expand...
Click to collapse
It's been dropped a couple times but not like any major drops or anything. Im pretty sure I checked all the connections inside and they were good. Im starting to figure out that the phone has to be off for a little bit then I have to charge it and turn it on and it works again
Sounds like it could be a damaged lcd or lcd connection. If it can work after being charged while powered off, could be battery or USB flex cable issue.
audit13 said:
Sounds like it could be a damaged lcd or lcd connection. If it can work after being charged while powered off, could be battery or USB flex cable issue.
Click to expand...
Click to collapse
OK thanks, ill have to look up some videos on how to check everything
Same problem
cocook2000 said:
So my Nexus 5 (a couple months ago) has started to just randomly go black. I get notifications and stuff, and the backlight but no display. Not sure what to do or what part to replace. Would flashing/rooting help at all?
Click to expand...
Click to collapse
The screen suddenly goes black and after force reboot every thung is fine. When screen was black i tried calling my no it ranged but i cannot answer thr phone.
It had happed around 5-6 times in a about a week with me.
Cant figure problem.
After reboot every thing is fine working normally
[email protected] said:
The screen suddenly goes black and after force reboot every thung is fine. When screen was black i tried calling my no it ranged but i cannot answer thr phone.
It had happed around 5-6 times in a about a week with me.
Cant figure problem.
After reboot every thing is fine working normally
Click to expand...
Click to collapse
Ya I figured out I have to reboot it a bunch of times then it will work
I think it might be the battery because this is my dad's old phone so it's been in use for a solid 3 years.. I wish I knew for sure though
So I have discovered that if my screen is on for a while the task bar at the bottom starts to shift up and down
Have you found out more about this? I think I have the same problem. My phone never turns black while I use it. But when the screen is off/sleeping, it sometimes won't turn on again. So a force reboot fixes it. Sometimes this happens a lot, some times it works fine a whole day.
Sent from my Nexus 5 using Tapatalk
tor0en said:
Have you found out more about this? I think I have the same problem. My phone never turns black while I use it. But when the screen is off/sleeping, it sometimes won't turn on again. So a force reboot fixes it. Sometimes this happens a lot, some times it works fine a whole day.
Click to expand...
Click to collapse
No I decided to send it into LG I'll update this when they tell me what's up with it
cocook2000 said:
No I decided to send it into LG I'll update this when they tell me what's up with it
Click to expand...
Click to collapse
OK!
I could also mention that this happen every time I unlocked the lockscreen on stock ROMs, and custom. But nameless ROM for some reason got it to this point at least. If any one have black screen on unlocking the block screen, try nameless rom...
Sent from my Nexus 5 using Tapatalk
tor0en said:
OK!
I could also mention that this happen every time I unlocked the lockscreen on stock ROMs, and custom. But nameless ROM for some reason got it to this point at least. If any one have black screen on unlocking the block screen, try nameless rom...
Click to expand...
Click to collapse
So what your saying is to try the rom and see if it fixes it? Can I have a link or something, I don't know much about roms
cocook2000 said:
So what your saying is to try the rom and see if it fixes it? Can I have a link or something, I don't know much about roms
Click to expand...
Click to collapse
Maybe, I don't think so. My phone was useless, black screen on every screen unlock. But namelessrom took that away, so that tip about nameless was for those who have the same black screen I had earlier. But now I have the same black screens as you do. Anyway, if you want to try it out, nameless-rom.org
Sent from my Nexus 5 using Tapatalk
Happens with my nexus too. The screen goes blank randomly ..... But i have managed to deal with it.
Its happan to me also, with 4 nexus 5 of my family.
Is a firmware problem?
I'm trying to buy a new flex cable to see if it will help I'll update when I find out
You're replacing the USB charging flex cable? If you are, be careful with cheap third-party replacements as I have read reports of people having issues with charging, signal, or speaker functionality after installing the cable.
tor0en said:
Have you found out more about this? I think I have the same problem. My phone never turns black while I use it. But when the screen is off/sleeping, it sometimes won't turn on again. So a force reboot fixes it. Sometimes this happens a lot, some times it works fine a whole day.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Ya so i sent it to LG finally and the diagnostic said that it was a flex cable issue which I was sure that it was anyway but I have a confirmation now
I've had a similar problem when my display suddenly started failing. First, there was colourful bands over the working display, then colourful static only and then black with backlight only. Bought a new phone, left it for a year and today after digging in the phone for a while I found a fix. The connection between the motherboard (the top bit) and the daughter board (the bit below battery with USB and connection to display) was somewhat loose and when pressed on, the display worked beautifully. I stuffed the insides with some tape to maintain pressure on the connection and phone works great.
Might not work for your problem, but it's worth a try if you're out of warranty and have tools to disassemble the phone.

Black Screen Of Death

Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Power it down completely then plug in the charger.
If nothing shows on the screen it sounds like you lost some significant hardware... maybe just a connector.
toddyc said:
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Click to expand...
Click to collapse
Same happened to my SM-N9860 unit when I woke up today. I about to unlock and the display suddenly went black screen. Did everything but no luck. I am also sure it's the display that's f***d up. The phone is still working - I can still access it in Dex and Link to Windows. This is my second Samsung phone with f**d up display for unknown reason. This is crap Samsung. Not expecting for this from an expensive flagship smartphone. I swear this is the last.
toddyc said:
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Click to expand...
Click to collapse
By the way, how did you fix your phone?
I tried searching it on the net, seems a number of Note 20 ultra units are experiencing the same.
https://us.community.samsung.com/t5/Note20/Note-20-Ultra-Black-Screen-Phone-no-display/td-p/1437825
Seems that display replacement is the only fix.
tribalfs said:
By the way, how did you fix your phone?
I tried searching it on the net, seems a number of Note 20 ultra units are experiencing the same.
https://us.community.samsung.com/t5/Note20/Note-20-Ultra-Black-Screen-Phone-no-display/td-p/1437825
Seems that display replacement is the only fix.
Click to expand...
Click to collapse
Poor parts QC.
Samsung will substitute components and smaller chipsets in the middle of a production run. This can lead to unpredictable behavior especially after firmware updates... or outright failures like this.
Not reassuring especially with a flagship phone.
blackhawk said:
Poor parts QC.
Samsung will substitute components and smaller chipsets in the middle of a production run. This can lead to unpredictable behavior especially after firmware updates... or outright failures like this.
Not reassuring especially with a flagship phone.
Click to expand...
Click to collapse
Yeah. Very disappointing.
I can't believe it but my screen unexpectedly revives itself after a day.
tribalfs said:
I can't believe it but my screen unexpectedly revives itself after a day.
Click to expand...
Click to collapse
Time will tell. Intermittents are the hardest hardware failures to troubleshoot...
blackhawk said:
Time will tell. Intermittents are the hardest hardware failures to troubleshoot...
Click to expand...
Click to collapse
Agree. But I am happy that it's working fine now and I hope it will not recur.
tribalfs said:
I can't believe it but my screen unexpectedly revives itself after a day.
Click to expand...
Click to collapse
hi im facing exact same thing in my N986 B Galaxy Note 20 Ultra. I had 10 percent battery left. i had put phone on charge and saw after 20 minutes and tghe screen was black.
Now its blackscreen can connect with tv via hdmi dex mode
but phone restarts after 10 minutes.
the touch seems fine as mouse function works phone is on but no display
can you tell exactly what you did when your phone revieved after one day
did u keep it on. charge all tiime tried reset or removed charging
or nothing and tried after 1 day
Edit After 24 hours of tapping slappingrebooting installing stock firmware. my display came back alive.
last thing was i was using phone in dex mode and trying to open close camera app rapidly by direct touch on screen. i dont know what worked but it saved my 300 dollars of screen replacement
I have exactly the same issue.
I was typing on whatsapp when suddenly screen get black. It was on friday morning. Notifications were ok, voice commands too. Touchscreen ok, I could use it normally when using my TV as screen with HDMI cable or with my notebook, when connected to windows or even Dex.
One day earlier I had an issue with the new magisk update. I freeze magisk manager wich was force closing but later, I managed to reinstall with dex and was working fine. Not sure if it's related.
I already flashed fresh stock Android R rom, wich I thought would solve any issues related to magisk or any other software issue.
24h after flash stock rom and keep force rebooting and taping, and my display is still dead.
Tried to tap, slap, shake (I can her some noise next to camera module when shaking, is it normal? I took off S-pen and microsd tray to see if it was the cause, but the noise still persists). No damage, water, or anything else. Only 2 months of use.
Display is still dead.
I'm draining battery now with some apps that also vibrate phone, to see what happens when full drained.
I live in Manaus/Brazil and repair centers are not working until March 23 because of Sars-CoV2. And my knox is tripped. It would cost a lot If I have to replace display or even the phone, since they probably will say it's no longer covered by warranty.
Any tips are welcome.
Thanks in advance.
Hope I have that lucky as well.
It happened to me again today. Surprisingly, a strong knock at center of the screen revived it again.
tribalfs said:
It happened to me again today. Surprisingly, a strong knock at center of the screen revives it again.
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Hardware failure. May be a loose connection, cracked solder joint, trace failure on the mobo, or a bad component.
Intermittents are the hardest problems to find...
blackhawk said:
Hardware failure. May be a loose connection, cracked solder joint, trace failure on the mobo, or a bad component.
Intermittents are the hardest problems to find...
Click to expand...
Click to collapse
Yes, obviously. Samsung already replacing displays of those who are having this issue.
tribalfs said:
Yes, obviously. Samsung already replacing displays of those who are having this issue.
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Click to collapse
Not good if there's a recall... crap QC is getting to be a bad Samsung habit.
Those of you with BSOD issues: Did you have intermittent wifi connectivity issues as well? My N20U had the 'connected to wifi AP but no internet' for the last month. Then today after unplugging the OEM charger, checking charge level, never picking the phone up from the desk, and returning to it 30 minutes later the BSOD had hit. No amount of hard restarts or waiting fixed it and it had to get shipped back. Just wondering if there is any correlation between the wifi issue and the screen going out, and if people should start sending their note in ASAP if the wifi problem occurs before the screen goes?
hello
i had the same problem (didn't have any Wifi issues before)
and after the screen went black for 2 day , it came back and worked for a few hours.. then went off again and Never came back
i tried everything, resets , cables , connecting to Dex or Hdmi , updating.. but Never worked
i went to Samsung and they said screen must be replaced ( will pay for it as i am out of warranty)
can you tell me what have you done or if anything worked for you?
My screen went black after a screen replacement. Only the front glass was broken not the digitizer or actual screen. From what I can tell it's not just the screen that's dead, it's the digitizer too. The S-Pen board underneath it all isn't even registering. When I plug it in the computer doesn't see it so Dex won't connect and there is no signal for HDMI to work. Had the USB port replaced just to be sure it wasn't a bad port.
It's like some one took the graphics card out of a computer and took the touch screen monitor. The phone still gets signal. It connected to my smart Fossil watch and I could answer calls and texts.
But the phone is 9 months old. And from what I've heard from parts distributors it's not the screen that's the issue. So now I have a new motherboard. Now I have to figure out how to program it....

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