Hi,
My boot loader is unlocked, as most of us did to get root.
Now we accept no warranty.
Ok so my USB port burns defect through water damage while connected to charger. The flex cable needs to be replaced..
I want Sony to do it to ensure right proper fixing back the LCD screen after repair.
I connect to Sony service center Netherlands i (I mentioned I have boot loader unlocked) and I say because of water damage to USB port I don't claim warranty, just want the usb flex cable repaired and hey they say, if your boot loader is unlocked, not even your warranty is void, but we are not allowed to take it in for any repairs. Because we cannot guarantee the functioning of the phone afterwards .
Did you all know this?, sign for this at the Sony unlock site?
Btw the phone worked fine, just the USB burned through, a little smoke and smell right at connection,when connected sure thing. The phone worked until battery was empty (had to make some backup to sd.)
So I will have it repaired anyway somewhere or there without mentioning.... or do it myself.
Have you the same experience with Sony service centers?
So I went to Thailand last year on a backpacking trip. Went underwater with my XZ, immediately charged it without realizing that I'd damage my port. My bootloader was unlocked, relocked it somehow, sent it to Sony for a repair claiming I had some usb ports issues back when I came home in India, they checked the device, noticed Camera app was not working (Camera doesn't work when you relock your bootloader), changed my whole motherboard & I got back a locked Xperia XZ without any charges as it was still in warranty.
Long Story short, Indian Service Centers didn't even notice that my bootloader was unlocked.
Also, I cleaned my charging port with alcohol to remove any dirt or residue of salt water before submitting it to Sony Service Center.
Related
Hi guys
My device spent 15 minutes on a wet patch of grass, embedded in mud though thankfully it had stopped raining. I found it caked in gloop and spent that night cleaning the ports and making it shiny again. It worked fine after until 3 days later (today). Now the USB port appears to have stopped working; it won't charge nor will my PC recognize it. It worked flawlessly before the mud incident.
I have the JellyBelly ROM installed with CWM recovery ... and obviously need to send it in for repair. Good chance Vodafone won't do it under warranty because I'm rooted etc. Plus it's a work phone so I will get told off if I truly voided the warranty!
Can I get the phone back to stock status, either ICS or JB, with a locked bootloader?
Thanks in advance ~ !
Edit: I realise I can unroot and re-lock using USB cable through my Win PC but .... worse case scenario came true & cannot use the USB cable!
tweeny80 said:
Hi guys
My device spent 15 minutes on a wet patch of grass, embedded in mud though thankfully it had stopped raining. I found it caked in gloop and spent that night cleaning the ports and making it shiny again. It worked fine after until 3 days later (today). Now the USB port appears to have stopped working; it won't charge nor will my PC recognize it. It worked flawlessly before the mud incident.
I have the JellyBelly ROM installed with CWM recovery ... and obviously need to send it in for repair. Good chance Vodafone won't do it under warranty because I'm rooted etc. Plus it's a work phone so I will get told off if I truly voided the warranty!
Can I get the phone back to stock status, either ICS or JB, with a locked bootloader?
Thanks in advance ~ !
Edit: I realise I can unroot and re-lock using USB cable through my Win PC but .... worse case scenario came true & cannot use the USB cable!
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Click to collapse
I dont think that is possible to do such things without using pc. just try that to another pc cause it might be your phones fault and the pc`s.
nikolas7gr said:
I dont think that is possible to do such things without using pc. just try that to another pc cause it might be your phones fault and the pc`s.
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Click to collapse
Hmm I have two cords, a charger and a USB cable. Neither works all of a sudden and yes, I tried another PC with same result. All my reading seems enforces that a PC connectoin is required to lock the device through fastboot / ADB.
Any other ideas, xda? (and thanks for your reply)
Sometimes if you take for a repair shop that they repair phones they can do it without a problem. I'm not sure if they would mind if it was rooted or not and if you have an unlocked bootloader. All they need to do is change the USB port. I haven't checked but with a friend of mine he has jailbroken his iphone and the power button stopped working and the repair shop accepted it. So, just try but I'm sure they would accept it.
UslessSniper001 said:
Sometimes if you take for a repair shop that they repair phones they can do it without a problem. I'm not sure if they would mind if it was rooted or not and if you have an unlocked bootloader. All they need to do is change the USB port. I haven't checked but with a friend of mine he has jailbroken his iphone and the power button stopped working and the repair shop accepted it. So, just try but I'm sure they would accept it.
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Click to collapse
Will do thanks.
Happy to help. But remember I'm not 110%sure it would work. Tell me if it did.
Sent from my Galaxy Nexus using xda app-developers app
So i never realized that z3 is only waterproof for 30 minutes, i took it into a pool party, and was surprised it wouldn't turn on, and tried turning it on outside water.
It's been 3 days, i have letting it dry itself. When i plug in the charging cable, it turns the charge light on (red) but nothing more, does not turn on. When i press and hold the power button, the red charging light behings to flicker.
When i plug it into pc, it comes up as unrecognized usb device. No disks, or files accessible.
Sony PC Companion fails to read it too, and fails to repair it. It doesn't go past the disconnect and connect usb with volume button down.
Flashtool also fails to recognize it.
I have charged it for long now.
Questions about what can I do with this -
1. Is there a chance that replacing battery will help?
2. Will it be possible to recover my photos from the device?
3. Does anyone have an estimated cost range from Sony center for repairing this? My insurance deductible is 175, i'm trying to figure out if i should call it in or send to sony.
4. Any other options/alternatives/ processes that i can try. Worst case, i call insurance, but i can see what we can do before i do that.
marksee said:
So i never realized that z3 is only waterproof for 30 minutes, i took it into a pool party, and was surprised it wouldn't turn on, and tried turning it on outside water.
It's been 3 days, i have letting it dry itself. When i plug in the charging cable, it turns the charge light on (red) but nothing more, does not turn on. When i press and hold the power button, the red charging light behings to flicker.
When i plug it into pc, it comes up as unrecognized usb device. No disks, or files accessible.
Sony PC Companion fails to read it too, and fails to repair it. It doesn't go past the disconnect and connect usb with volume button down.
Flashtool also fails to recognize it.
I have charged it for long now.
Questions about what can I do with this -
1. Is there a chance that replacing battery will help?
2. Will it be possible to recover my photos from the device?
3. Does anyone have an estimated cost range from Sony center for repairing this? My insurance deductible is 175, i'm trying to figure out if i should call it in or send to sony.
4. Any other options/alternatives/ processes that i can try. Worst case, i call insurance, but i can see what we can do before i do that.
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Click to collapse
1st
That's unlikely. I think the mainboard is damaged.
2nd
I don't think so. Except if you know a friend who can do SMD soldering. Ask him. If you have no such friend: unaffordable. If some photos are on the SD card, put it in a reader at your PC and see what happens.
3rd
175 in what currency and country?
Sony will see it's a water damage. How long have you had your device in water? If it were 35 or 45 minutes, send it in. If it were 6 hours... There are "sensors" that can show how long they have been under water. I don't know whether this kind of sensor is in your phone or not. But it's possible.
4th
I don't think your mainboard can be repaired at all. Maybe the LCD and Touch still work.
If you can geht a device with broken screen for under 175, you can put it's mainboard under your screen. Maybe it works, maybe not.
But remember your "new" phone will have the other phone's IMEI what makes your insurance worthless for the future. Mobile phone insurances are usually bound to the IMEI.
Gesendet von meinem
Sony Xperia SP - Cyanogenmod 12.1
I think he has T-Mobile USA, that is the deductible in $ as part of their Jump! program.
Since I assume the water damage indicator would be tripped/red, T-Mobile wont give you a warranty exchange.... you have to pay deductible unless you go through Sony.
I went through warranty exchanges earlier without insurance and they obviously made it clear to check the water indicators before sending it in.
So best case if you are sure you did everything right, is to send it to Sony and save yourself an unnecessary fee.
First of all,
I'm sorry to hear this has occured upon your Xperia device, Unfortunately some Xperia Z3 Devices have a build defect in which water is passed through by the lanyard port if this was the case, Sadly your device is probably water damaged, However replacing the battery will give you no luck what so ever furthermore To retrieve your photos you would need the Device to boot up and as your Z3 is unable to proceed, You will not be able to unless they're saved on your SD Card (In which case you have one).
Reparing your device - You won't be able to find a quote from XDA, however i think it's in your best interest taking it to your Insurance group as Sony would decline repair under warranty due to the fact it's accidental damage (Unless you say there's a defect through the lanyard my research as shown, and it wasn't under water for more than 5 minutes)
The only other step i can think of is leaving your device with the flap open and putting it in a tub of Rice as Rice absorbs water this usually worked for my previous devices which were not waterproof,
All the best with your Device!
I'm still waiting for my water damaged device to be replaced by Sony, and it's been over 3 weeks since I've sent it in. They said they would replace it, but don't have any stock of the phone. It's the d6603 model btw.
Sent from my MI 4W using Tapatalk
I am going to send my unlocked rooted (but stock ROM) phone to Sony repair centre because of a yellow tinted spot on the screen.
The yellow spot is near the charger contact and a Internet search reveals this as a common problem with the glue turning yellow due to overheating.
However, my question is, would Sony accept my warranty claim with a unlocked bootloader. I will wipe the root and return the phone to stock before I send it, but i can not change the bootloader stat (DRM key).
emgluon said:
I am going to send my unlocked rooted (but stock ROM) phone to Sony repair centre because of a yellow tinted spot on the screen.
The yellow spot is near the charger contact and a Internet search reveals this as a common problem with the glue turning yellow due to overheating.
However, my question is, would Sony accept my warranty claim with a unlocked bootloader. I will wipe the root and return the phone to stock before I send it, but i can not change the bootloader stat (DRM key).
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Click to collapse
This is Sony official stance on warranty and unlocking the bootloader. In practice this means that once you unlock the bootloader they no longer have to honour your warranty. If your screen discolourment is due to overheating (As you suggest) I suspect that Sony will claim a custom kernel with overclocking could have done this, hence they will not honour the warranty
Voiding the warranty
If you unlock the boot loader, you may void the warranty of your device and/or any warranty from your operator. See your device’s warranty statement for details. Additionally, due to the modified device software, Sony’s repair network will likely have to replace key components before it can properly test, repair and verify your device using our repair tools and software. Consequently, if Sony performs a warranty repair, Sony will likely charge you a significant service fee for the additional costs caused by your modification of the software.
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Source
I gave up having the yellow lines fixed, it's more to much pressure on the screens causing the issue. Had mine fixed honestly 7x
Sent from my D6653 using Tapatalk
i'm having an issue with my phone which is that the charging cable does not always stay connected and just falls out randomly. i have tried different cables and same issue. i believe my charging port on the phone seems to have deteriorated since i got the phone in May 2017. I got in touch with HTC and they have said that my phone is in warranty but as it is a hardware issue i would need to pay for it to be fixed by them
i explained that it is still in the 24 month warranty and they said that their policy changed and they do not cover hardware issues within the warranty anymore!
is there anything i can do to get them to repair the phone without incurring a cost?
Clean the USB port with a dressmakers pin but be careful not to damage the gold pins in the port.
You could try to get HTC to fix it by going up the corporate chain and complain. Squeaky wheel always gets the grease. Or you could find a reputable repair shop and get the jack replaced but that will cost you. Good luck.
old Post but I agree with shivadow.
Had same problem on pixel 2. Powered down and used a needle to clean the debris out. Good as new.
Dunno if its hardbricked or is it really dead motherboard, but my phone is using A12 custom rom.
One night, my phone died on me, and tried various thing to try to boot it up (plugged into charger but no notification light for charging, connecting to pc but not detecting, trying to boot into fastboot, system, custom recovery, hold all 3 buttons for long, charged for like 3 hours)
i brought it to 3rd party(kind of) repair shop that is also authorized xiaomi service center, and the techman said the motherboard is dead so have to replace it, and asking for my proof of purchase/invoice receipt so i can avail the free parts replacement, tho have to request from CN/HK(?) because they don't have the spare parts when i went there.
So my question is what i stated on thread title, will new mobo remove any traces of unlock BL and custom rom so i can still avail my free parts replacement warranty? of course i didn't said anything related to those, i only said to techman that it died on me for no reason when i woke up.
Dead mobos tell no tales
So Basically just like a brand new phone? Good then, don't have to worry about expenses for parts, they did said can avail for free since its still under warranty. and at this time, its well known that x3pro dies randomly in 12.x update. so can make it as main reason if anything they ask for it.
Is your device Indian Global variant?