HTC Mail App Crash - HTC U11 Questions & Answers

The latest update to Chrome (webview) on March 6th breaks the HTC Mail app. It will FC or crash when trying to reply or compose. The app's reviews are taking a beating in the app store over it because folks are not associating it to the Chrome update but rather think HTC broke it somehow. To fix - roll back (Uninstall) Chrome. I hope this helps a few folks.

Wow, so i just freeze it and switch to LOS email app thinking Leedroid has a bug somehow...

Umm yeah, reported like a week ago
https://forum.xda-developers.com/u1...ast-stable-t3623657/post75807641#post75807641

Hmm .... so I hope that Google will quickly repair ..... I also thought it was a bug in the HTC Mail app, so I was bug report by HTC .....

Thank you! Was going crazy not being able to respond to emails on my phone during an exceptionally busy week.

I don't use HTC's Mail app, but I read that the latest version of Chrome has fixed the crashing issue.

Well, I finally solved it by installing the BlueMail app. It's a lot better than HTC Mail and it's completely free and free of ads ... Just a shame that the HTC Mail app does not go off without the root (U11 is the first phone I did not root after many years)

Today an update has been released and it's working ... but I stay with BlueMail, it's better ...

Lynx12 said:
Today an update has been released and it's working ... but I stay with BlueMail, it's better ...
Click to expand...
Click to collapse
The update has solved the problems, for me is was Android System Webview that caused the problems (i do not use Chrome). Rolled back on the updates on that and everything was ok again.
Now with the HTCMail update it's also working with updated Android System Webview

Related

[Q] How can I retrieve my Google Maps update to version 5.5.0?

Today as soon as I opened my Android Market app in my HTC Desire, it showed me that and update for Google Maps version 5.5.0 is available. And I was able to update it without any problem.
But later I did a factory reset of my phone because the Mobile security in my phone was malfunctioning (not because of new google maps) from last few days due to some unknown reasons.
After reset I was expecting to get the google maps updated automatically, but unfortunately it did not. I am afraid why it is so?
I was eagerly waiting for the update form last so many months, and finally when I got it, I lost it even before I could explore it nicely.
Please tell me I you have any idea how can I retrieve my update to version 5.5.0? Or any suggestions related to the matter.
Thanks a lot.
Dunno, go to the market, find Google Maps and tap on update? What am I missing here?
the thing is that it first has to register that you haven't updated google maps - after downloading it today, they registered on the server that you had already recieved it.
best thing to do is to go to market.google.com and try there to download google maps there; it will check the version and when it sees the old version, will override to update!
Got market enabler from market, fake provider like T-Mobile, install as usual.
Sent from my HTC HD2 using XDA App

Android System WebViewer update is a huge TURD causes apps to crash

All,
I have read and experienced force closes when updating to this latest version 42.0.2311.129.
I have experienced force closes without error messages for a few apps after the update. Uninstalling and re-installing does not resolve the issue!
After reading some others who experience this as well I advise you all not to update this TURD !
After I uninstalled this update all my apps started working correctly again.
Its nothing more that Chrome without the shell.
Does anyone know if this can be permanently removed ?
Thanks in Advance
Update 4/25/2015 - as per suggested below you can use TB to freeze this nugget as so it wont update.
Update 4/30/2015 - You can get the latest release of this app here:
https://www.apkmirror.com/apk/googl...m-webview-42-0-2311-137-android-apk-download/
webview update issues
I am having the same issue.
QQUOTE=carm01;60314379]All,
I have read and experienced force closes when updating to this latest version 42.0.2311.129.
I have experienced force closes without error messages for a few apps after the update. Uninstalling and re-installing does not resolve the issue!
After reading some others who experience this as well I advise you all not to update this TURD !
After I uninstalled this update all my apps started working correctly again.
Its nothing more that Chrome without the shell.
Does anyone know if this can be permanently removed ?
Thanks in Advance[/QUOTE]
Suzqttro said:
I am having the same issue.
QQUOTE=carm01;60314379]All,
I have read and experienced force closes when updating to this latest version 42.0.2311.129.
I have experienced force closes without error messages for a few apps after the update. Uninstalling and re-installing does not resolve the issue!
After reading some others who experience this as well I advise you all not to update this TURD !
After I uninstalled this update all my apps started working correctly again.
Its nothing more that Chrome without the shell.
Does anyone know if this can be permanently removed ?
Thanks in Advance
Click to expand...
Click to collapse
[/QUOTE]
Thanks for the tip and the guys over on Fluent. Just froze it it TiBU. Went to Play and is was locked and loaded to update.
I wasn't having issues until the latest update a couple days ago. Now I've noticed my reddit client crops out all the time and several other apps close without error
Ahhh.. so is this fricking thing the reason most of my apps are closing lately??
I was just about to post seeing if anyone else has recently had problems with a lot of apps (Kik not letting keyboard open, tweetcaster, ES file explorer, my MZW app, and a couple others all just force closing right after I select them).
So is it this thing causing this? I have never seen this app until recently, maybe after the 5.0 update. Anyone getting solutions to work, this is very, very frustrating!! Just started about a week or so ago. What does this app even do?
baune7 said:
Ahhh.. so is this fricking thing the reason most of my apps are closing lately??
I was just about to post seeing if anyone else has recently had problems with a lot of apps (Kik not letting keyboard open, tweetcaster, ES file explorer, my MZW app, and a couple others all just force closing right after I select them).
So is it this thing causing this? I have never seen this app until recently, maybe after the 5.0 update. Anyone getting solutions to work, this is very, very frustrating!! Just started about a week or so ago. What does this app even do?
Click to expand...
Click to collapse
Yes, I had issues with KIK, but clearing the cache seemed to do the trick with launching the keyboard. Cant say other than my experience.
My FitnessPal opened then closed. I tried uninstalling it, and re-installing it, to no avail. Only after I uninstalled that abomination did the app start to work correct. I cant say how many apps this thing is crashing, but after seeing the similar negative reviews on the playstore, I am convinced this is not limited to M8.
There are some fanboys of Google of this app raving about how it changed their life and they are not single b/c of it anymore, others saying its your phone, and to wipe you phone but you DO NOT have to wipe or reset your phone, just roll back the app should be good enough, if you are rooted use TB to freeze it.
I have not tried to remove it completely yet which is what i want to do eventually.
yeah.. I think it's a running joke type of thing to leave over the top, ridiculous silly comments about it on the play store. Do not know where or why that started but it detracts from the reality that this thing sucks! I unistalled the update, froze it with TI backup, restarted the phone and all my apps that were affected by (Tweetcaster, ES file explorer, my VZW, and probably others but those are the main ones I know of for sure) now work 100 %. It was definitely this app that was affecting them for some reason.
As far as Kik goes, not sure, I deleted the app, re-installed it, cleared everything, tried different keyboards, and nothing seems to fix the keyboard not popping up. If I click the + sign like to add an attachment, then back, it brings the keyboard up no problem. Hopefully an update to that app will fix it soon.
Here is a flashable.zip of the latest working version before this latest atrocity, in-case anyone needs it.
I couldn't even type in the stock HTC messaging.apk along with many other apps not working, with the new update. Once re-storing to this older version all my apps and everything is back to normal.
Google is much better than this.
I really don't understand how people can leave a comment in PlayStore saying this update is anything but horrible.
https://www.dropbox.com/s/pysvbsxz62ts7l8/WebViewGoogle.zip?dl=0
I came across this Google plus page discussing the latest Webview issues. The Webview engineer is reaching out for feedback on the M8.
vince47 said:
I came across this Google plus page discussing the latest Webview issues. The Webview engineer is reaching out for feedback on the M8.
Click to expand...
Click to collapse
Richard Coles moderator
1:04 PM
We're releasing 42.0.2311.137 to all devices over the next few hours via the Play Store.
carm01 said:
Richard Coles moderator
1:04 PM
We're releasing 42.0.2311.137 to all devices over the next few hours via the Play Store.
Click to expand...
Click to collapse
The problem appears to be fixed now, I just updated and all my apps are working as they should.
xs11e said:
The problem appears to be fixed now, I just updated and all my apps are working as they should.
Click to expand...
Click to collapse
You can get V 137 here :
https://www.apkmirror.com/apk/googl...m-webview-42-0-2311-137-android-apk-download/
carm01 said:
You can get V 137 here :
https://www.apkmirror.com/apk/googl...m-webview-42-0-2311-137-android-apk-download/
Click to expand...
Click to collapse
I just updated through the Play Store, the update is there or it was for me.
xs11e said:
I just updated through the Play Store, the update is there or it was for me.
Click to expand...
Click to collapse
Its good to know this thing is getting pushed so quickly
These crashes have been driving me nuts. What I'm confused about is that all of the apkmirror webview updates say they are for Lollipop API 21... I'm having identical issues on 4.4.4 CleanROM. When I first found people saying it was a webview issue I looked through system apps and there is no webview to be found so now I'm at a loss on how to fix it

Apps closing for no reason. Please help!

I have a HTC One m8, unrooted, running Android 5.01, Sense 6.0 on Verizon. A couple days ago, apps just started closing the second I open them. Some apps/games work fine while others just won't start. ChompSMS, TriviaCrack and Facebook are the main ones I'm having issues with. I cannot use Chomp or TriviaCrack at all, while Facebook will open, but sometimes it will close a few secons later, and sometimes I can scroll down for a minute or two and then it closes.
I have plenty of free space and ram on my device so I wouldn't think that is the issue. I also have not installed any new apps in the last few days so it's not a new app causing problems. I have been looking for solutions and while I have found a few other posts on other forums about people having the same problem, I have not found any solutions. The interesting thing I have found that everyone with the issue has in common, is that we are all on Verizon. I have tried uninstalling and reinstalling the problem apps to no avail. Anyone know what is going on? Thanks in advance!
It's probably the Android System Webview issue that's been going around. It's an app you already had and an update something like a week ago is causing all kinds of FC problems. Go find it, uninstall updates and turn off automatic updates in the play store. You'll probably be in business.
Yep
I figured it out shortly after posting. Now my question what exactly does webview do? I uninstalled the updates....should I just disable it as well?
Whatever it does it doesn't seem to hurt anything short of the last update. I saw the warnings in time and have simply been putting off the update in play store until I see that a newer update doesn't cause problems.
I came across this Google plus page discussing the latest Webview issues. The Webview engineer is reaching out for feedback on the M8
The problem appears to be fixed now, I just updated and all my apps are working as they should.
I posted this originally on here and there are a million separate posts that sprung up after lol
I posted an update that should resolve the issue:
http://forum.xda-developers.com/ver...viewer-update-huge-turd-t3091192#post60452108
Best Regards

Exchange Account Disappears Frequently After S6 Update

Hi, I am using a stock S6 in the UK and received an OTA update (Vodafone, screenshot attached) two days ago. Now my work exchange email account in the Gmail app has disappeared (no sign of it, all the emails and settings disappear). I can set it up again and it receives email for a few hours but then it randomly disappears again. I have two other accounts (gmail and IMAP) and both are unaffected.
Seems like a software issue. I've flushed the cache but can't find the solution - anyone have any ideas?
Thanks
Bryce
I have the same problem. I installed Exchange 6.5-179555 from somewhere and thought that was the problem. How did you add your exchange account?
I'm using Outlook by Microsoft in the meantime
Yes I remember now that gmail doesn't support exchange. I redownloaded the latest exchange apk and installed but doesn't make any difference. Within 6 hours or so, the account has disappeared again.
I ran into the same issue a few days ago. I have tried the following, with no luck, to get it to work:
- Reinstalled gmail (uninstalled updates and updated the app)
- Reinstalled the Exchange Services apk v.6.5-1729047
- Installed the new version of the Exchange Services apk v.5.0.95313238 (From Android M Preview 2)
- Tried rebooting the phone several times.
None of these solutions worked for me. My exchange account usually disappears after only a couple of hours after I re-add it. Hopefully someone comes up with a better solution.
Try these:
1. Go to download mode and wipe cache.
2. If above does not work go to download mode again and do a full reset.
I'm having the same problem. Has anyone been able to solve this problem?
Also got the same problem on my new S6 edge. Anyone find a solution to this?
Yes same here, it seems to have only started happening since the recent firmware update a few weeks ago.
Try the Exchange Services apk from the Marshmallow Preview!
Sent from my SM-G925F
LNJ said:
Try the Exchange Services apk from the Marshmallow Preview!
Sent from my SM-G925F
Click to expand...
Click to collapse
Looks like that's already been tried, see post #4 above.
spark001uk said:
Looks like that's already been tried, see post #4 above.
Click to expand...
Click to collapse
I'm using the one from Preview 3 and it works for me. No more disappearing but it could be the new XtreStoLite 2.3 rom as well!
Sent from my SM-G925F
Yes I saw the preview 3 version yesterday posted on apk mirror. Just installed it now. Although when I added my exchange account it crashed Gmail the first time, leaving the account in a hung state, had to clear data and cache in Gmail and set everything up again, which worked 2nd time around. Let's see what happens.
The M preview 3 version works but it doesn't sync the exchange account, until you open the folder in Gmail.
EDIT: Scratch that, a data clear and reboot fixed it.
spark001uk said:
The M preview 3 version works but it doesn't sync the exchange account, until you open the folder in Gmail.
EDIT: Scratch that, a data clear and reboot fixed it.
Click to expand...
Click to collapse
Good to know. It's been working for me very well for over a week. I uninstalled the old one, rebooted and installed the new one.
Sent from my SM-G925F
Nope. Just checked Gmail this morning and my exchange account has gone from the app and from the phone's settings/accounts page. That's using M preview 3 services.
However - a firmware update is currently downloading, supposedly the one that's bringing some of the s6 edge+ features to all s6 models; new icons, Samsung pay, etc etc.
I've uninstalled the exchange services while I do the update (tho it'd probably get removed anyway), then afterwards I shall reinstall it and see what happens from there. Will be back with results soon.
Guys, 'just want to report that the same thing is happening on Note 4 since upgrading to Samsung 5.1.1 rom, so guessing it's something with this manufacturer's customizations?
It's probably Samsung trying to force us to use their terrible email client. They know full well that having everything in gmail is much more convenient, I don't know why they want to dig their heels in, this operating system was born of Google, they should be grateful it's brought them so much success!!
Any chance of getting someone with some developing chops to have a look at this?
SORTED! (For now!)
OK I can confirm, the latest S6 firmware update of a few days ago - the one that gives the new icon pack (XXU2COH2 for me in UK, other areas may vary) seems to have cured it.
I'm using exchange services from M preview 3 (5.0.100419619).
Can't say this will last forever, as always there's no telling whether future updates to apps/firmware will break it or not!
@spark001uk
Just looking for an update, if you would be so kind: still moving along with no isses since the update?
Also, was this a second 5.1.1 update you got OTA?
Cheers,

Cannot open Settings - Settings has stopped unexpectedly (U11+ not U12+)

Hello,
Please help! I have a HTC U11+ with Android 9. For some reason I cannot open the settings app or by tapping the gear icon. I have performed a factory reset by using the power + up during boot but it's not made a difference.
I have noticed if I uninstall Google or updates it starts working again. I don't know if this is an issue with a recent update but it's causing some big issues. Can anyone offer any advice how to resolve the issue or some alternative?
Kindest regards,
Nick
Hi Nick, I have the exact same issue on HTC U12+
I tried booting in safe mode, but also that didn't make a difference.
Uninstalling google also fixes the issue for me, I think I'll report it to google. It's highly doubtful we can get any support from HTC. I just want to hang in there till the pixel 8 is released, didn't think HTC would throw us this curveball
edit: looks like the google app is getting a lot of 1 star reviews recently. For some people the app itself stopped working completely. Interesting. Perhaps we can also just install a "good" version by downloading a verified APK. Then you can disable individual update for the google app. Not ideal though, but a worst case scenario fix maybe. At least we won't be stuck with the 2019-ish version of google that way
I, too, had the same issues where the Settings app (and alll related functions) would crash. After about an hour of freaking out (I was at Disneyland when I discovered this and had no access to tools or a computer), I figured out it was the stupid Google app that caused the issue... just like what was already reported above.
After trial and error, the last "good" version of the Google app that still worked is 14.15.25.28.arm64. You can grab this from APK Mirror.
Thank you for your replies.
Sounds like it's an issue with the latest Google app update which I think is 14.17. Installed 14.15 as per your suggestion and that seems to work fine. Thanks again.
This mproblem now seems to have resolved itself, not sure if Google or htc fixed it but works fine now without needing to uninstall Google Updates
Thanks for the reply. Yes, mines also been resolved since the Google app version is now 14.17.34.28. Don't think HTC are doing any kind of support/updates nowadays

Categories

Resources