[amazon prime video] license_error on Android Oreo - General Questions and Answers

Hi everyone, firstly i'm sorry for my bad english.
I have a problem with the amazon prime video app. I sign in with my credential, then when i choose a movie, i receive an error message: Video not available, License_error. The app in installed on my Nexus 5x with Android 8.1.
On my Nexus 7 tablet (Marshmallow) and Nexus 6 (Nougat) the app run perfectly with no problem. So I think it's an issue with Oreo. Somebody can suggests me a solution to this problem?
I tried clearing app cache, uninstalling it, and a factory reset of the phone. No solution.

Hi,
I have the same problem and I guess it's a DRM issue. My motherboard was replaced by LG after a boot loop issue. What about yours ?

grabeuh said:
Hi,
I have the same problem and I guess it's a DRM issue. My motherboard was replaced by LG after a boot loop issue. What about yours ?
Click to expand...
Click to collapse
Hi, LG replaced my motherboard too! Same bootloop issue. Can't be a coincidence

polaski87 said:
Hi, LG replaced my motherboard too! Same bootloop issue. Can't be a coincidence
Click to expand...
Click to collapse
I think there is somewhere in the DRM manager a signature for the device hardware and the new motherboard is not known (because it's different from the original one, you cannot unlock the bootloader for example).
The logs when the error occurs :
AmazonVideo: Cannot get rights from MediaDrm without a keySetId, returning null rights.
AmazonVideo: Warning: DrmFramework.getRights for drmAssetId "CAESEKYUJ9/cR0EEvgvTa5ym/2EaBmFtYXabcdeflkOnBoUW4zOXhIUVFTK0M5TnJuS2IvWVE9PSxPU1pabcdef1M1bW05ZlBGTS82TEhnPT0qAabcdeF=" DrmScheme: WIDEVINE returned null

grabeuh said:
I think there is somewhere in the DRM manager a signature for the device hardware and the new motherboard is not known (because it's different from the original one, you cannot unlock the bootloader for example).
The logs when the error occurs :
AmazonVideo: Cannot get rights from MediaDrm without a keySetId, returning null rights.
AmazonVideo: Warning: DrmFramework.getRights for drmAssetId "CAESEKYUJ9/cR0EEvgvTa5ym/2EaBmFtYXabcdeflkOnBoUW4zOXhIUVFTK0M5TnJuS2IvWVE9PSxPU1pabcdef1M1bW05ZlBGTS82TEhnPT0qAabcdeF=" DrmScheme: WIDEVINE returned null
Click to expand...
Click to collapse
So you're telling me that I can not do anything about it? I can not contest anything with LG for this problem?

polaski87 said:
So you're telling me that I can not do anything about it? I can not contest anything with LG for this problem?
Click to expand...
Click to collapse
Amazon uses Widevine DRM wich does not support end users requests. Maybe Amazon has to contact them about this issue. I don't know if LG can do something on their side.
I just found some Netflix users had the same issue, but it was solved after the Oreo update.

grabeuh said:
Amazon uses Widevine DRM wich does not support end users requests. Maybe Amazon has to contact them about this issue. I don't know if LG can do something on their side.
I just found some Netflix users had the same issue, but it was solved after the Oreo update.
Click to expand...
Click to collapse
I undestand. So the only thing I can do is waiting for an app update.
Thank you so much for the information

Related

zenfone 3 ultra blocked

Hello my zenfone 3 ultra is blocked with this message
"more information : DM verity in EIO mode
Your device is corrupt
It can't be trusted and may not work properly
visit this link on another device
g.co/ABH
g.co/placeholder
your device will shutdown in 10 seconds"
Do you have a solution?
Merci
Was the phone purchased used? If so, it may have not been completely paid for and the loaning company will block the IMEI. If that's the case, there are companies that will write a valid IMEI to the hardware. It didn't used to be legal but at least here in the states it now is.
https://www.asus.com/zentalk/thread-129339-1-1.html
PNuT. said:
https://www.asus.com/zentalk/thread-129339-1-1.html
Click to expand...
Click to collapse
So pretty much reflash stock firmware zip.
Solution : Motherboard defective ... repair with warranty
44444 said:
Solution : Motherboard defective ... repair with warranty
Click to expand...
Click to collapse
Thanks, could you update the thread title with a '[SOLVED]' mark?
44444 said:
Hello my zenfone 3 ultra is blocked with this message
"more information : DM verity in EIO mode
Your device is corrupt
It can't be trusted and may not work properly
visit this link on another device
g.co/ABH
g.co/placeholder
your device will shutdown in 10 seconds"
Do you have a solution?
Merci
Click to expand...
Click to collapse
i have the same problem when i watched youtube and all of a sudden i got the same message, trying to restore it from sd card with rom i downloaded from asus site, it didn't work, even with adb sideload didn't help either...
does anybody know how to help? please, thanks in advance!!!
qbchung said:
i have the same problem when i watched youtube and all of a sudden i got the same message, trying to restore it from sd card with rom i downloaded from asus site, it didn't work, even with adb sideload didn't help either...
does anybody know how to help? please, thanks in advance!!!
Click to expand...
Click to collapse
hope you did not buy it from ebay
seller was claiming he did not know tech but was selling plenty of tech items and could get it to recovery and bootloader but would not try out steps of flashing rom (or state results)-reckoned he would have if he could as he could have sold for a better price-led me to suspect something more was wrong with it.
try these
https://androidfilebox.com/miscellaneous/dm-verity-and-forced-encryption-disabler/
https://www.asus.com/zentalk/thread-129339-1-1.html
the 2nd link

HELP ! Problems with LG G4 H810

Hello guys, i have updated my LG G4 recently via OTA from 5.1 to 6.0 and encountered many issues after updating.
* Lock Screen won't set up
* Some apps downloaded from Playstore make the phone crashes when i want to uninstall them
* The phone is getting Hot after a few time use
* Security Settings is not working & the Setting App crashes when i chose Security Settings
* Random Screen Turn on
* Sometimes it shows an empty Menu
* Restart when trying to uninstall an app
i already installed all patches from Software Updates menu and still have the same problem.
i tried to reset my phone to factory settings with the both ways (in settings & from recovery menu) and still have the same problems
i already posted in LG and ATT forums and no answers unfortunately
i don't know if there is a way to get back the old version or to reinstall the firmware again i'm currently use a Mac Os
Please if you could help me, i will really appreciate that.
amine4378 said:
Hello guys, i have updated my LG G4 recently via OTA from 5.1 to 6.0 and encountered many issues after updating.
* Lock Screen won't set up
* Some apps downloaded from Playstore make the phone crashes when i want to uninstall them
* The phone is getting Hot after a few time use
* Security Settings is not working & the Setting App crashes when i chose Security Settings
* Random Screen Turn on
* Sometimes it shows an empty Menu
* Restart when trying to uninstall an app
i already installed all patches from Software Updates menu and still have the same problem.
i tried to reset my phone to factory settings with the both ways (in settings & from recovery menu) and still have the same problems
i already posted in LG and ATT forums and no answers unfortunately
i don't know if there is a way to get back the old version or to reinstall the firmware again i'm currently use a Mac Os
Please if you could help me, i will really appreciate that.
Click to expand...
Click to collapse
That’s hardware failure and or you have a wrong model phone.
Did you buy the phone directly from AT&T brand new? If so warranty the phone as it’s a hardware issue.
If you bought the phone used/refurbished it is possible that’s not an AT&T model and the update broke the software. (Which there’s no way around other than a board replacement)
Sent from my iPhone using Tapatalk
I bought it from ebay
Condition refurbished
Checked by imei and its confirmed a H810 device from att
I called the seller about this prob he said "try to flash rom if not please send it to us to replace with another one"
The second choice isnt good for me you know much tax and time it will take 40 days to get another one
@amine4378
I think you should ask the seller for a replacement, because H810 has bootloader locked so no flashing, I guess.
Sorry, wrong post by mistake
buy by ebay same model and all and same problem but mine said new
amine4378 said:
Condition refurbished
Checked by imei and its confirmed a H810 device from att
I called the seller about this prob he said "try to flash rom if not please send it to us to replace with another one"
The second choice isnt good for me you know much tax and time it will take 40 days to get another one
Click to expand...
Click to collapse
Did the flash work for you?
amine4378 said:
Hello guys, i have updated my LG G4 recently via OTA from 5.1 to 6.0 and encountered many issues after updating.
* Lock Screen won't set up
* Some apps downloaded from Playstore make the phone crashes when i want to uninstall them
* The phone is getting Hot after a few time use
* Security Settings is not working & the Setting App crashes when i chose Security Settings
* Random Screen Turn on
* Sometimes it shows an empty Menu
* Restart when trying to uninstall an app
i already installed all patches from Software Updates menu and still have the same problem.
i tried to reset my phone to factory settings with the both ways (in settings & from recovery menu) and still have the same problems
i already posted in LG and ATT forums and no answers unfortunately
i don't know if there is a way to get back the old version or to reinstall the firmware again i'm currently use a Mac Os
Please if you could help me, i will really appreciate that.
Click to expand...
Click to collapse
I'm facing the similar issues (can't uninstall apps, no lock screen security) with H810 (software version H81021y).
P.S. I'm not using an AT&T sim.
Any help would be highly welcome.
onikett said:
I'm facing the similar issues (can't uninstall apps, no lock screen security) with H810 (software version H81021y).
P.S. I'm not using an AT&T sim.
Any help would be highly welcome.
Click to expand...
Click to collapse
Motherboard replacement
Sent from my iPhone using Tapatalk
hyelton said:
Motherboard replacement
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
That's not a viable option for me. SteadfasterX's UsU is a potential option but can't try that as of yet as I have H81021y installed which prorbably has ARB 3.
onikett said:
That's not a viable option for me. SteadfasterX's UsU is a potential option but can't try that as of yet as I have H81021y installed which prorbably has ARB 3.
Click to expand...
Click to collapse
Well it’s the only real fix for it. That issue occurs when either there’s an hardware failure, or wrong model firmware has been flashed on a refurbished model being sold as a wrong model.
If there’s antirollback (which there probably is) there’s no way around that
Sent from my iPhone using Tapatalk

[REQUEST] Nokia 7 TA-1041 Official Firmware

My partner from Chinese 7to forum had made TWRP adaption for Nokia 5, 6 and 8. Now it's time to find out how to install custom recovery and root Nokia 7.
To achieve that, I need the official firmware of Nokia 7 TA-1041.
That's it. It will benefit a lot for both XDA and Chinese Android communities.
Current version is 00CN_0_64C I think.
Thanks a lot!
UPDATE: I got the Nokia 7 firmware, filename is C1N-0430-0-00CN-B05.rar. But I won't release it until @blackpanther0582 or @Quixote78 got Nokia 2 and 7 firmware.
UPDATE IN Mar 12th 2018 (UTC+8): I released this firmware. You can find it from https://forum.xda-developers.com/nokia-7/development/nokia-7-stock-firmware-t3762166
Can you help me with this firmware bro
hikari_calyx said:
UPDATE: I got the Nokia 7 firmware, filename is C1N-0430-0-00CN-B05.rar. But I won't release it until @blackpanther0582 or @Quixote78 got Nokia 2 and 7 firmware.
Click to expand...
Click to collapse
Any specific reasons for not releasing it for others to download?
singhnsk said:
Any specific reasons for not releasing it for others to download?
Click to expand...
Click to collapse
I got this firmware from local Nokia Service center where I sent a bricked Nokia 6 to them.
To protect the employee who gave me the firmware, I won't release it immediately.
hikari_calyx said:
I got this firmware from local Nokia Service center where I sent a bricked Nokia 6 to them.
To protect the employee who gave me the firmware, I won't release it immediately.
Click to expand...
Click to collapse
That's sweet of you. I've just got my Nokia 7 and I might just brick it while playing with it. So, can I at least stay assured that if something wrong happens, you'll privately provide me with the firmware? ?
Phone won't boot
Some help would be fantastic and greatly appreciated. I received the phone brand new just yesterday and have turned it on to set it up but it will not go past the "Powered by Android" screen. I have tried so many times to enter reset menu to factory restore it but it is not possible. I think my only option left is to somehow flash the phone with the original firmware but as I've never used a newer Nokia before, I am unsure of that too. I contacted Nokia online support who refuse to help me because the phone is exclusive to China and I am based in Australia. I feel like I have been scammed with a brand new phone that I can not use.
asking for rom to unbrick Nokia TA 1041
Hello everyone.
I would like to know if you have the rom and firmware of TA 1041 CCN 4GB ram.
I bought it on AliExpress.
After 2 hours of using it , it stopped booting normally.
The phone stays on the Nokia screen.
I cannot turn it off!
When trying to hook it to the PC , the Android driver is there , but their no device detected!
I wonder if some part of the boot chips are dead?
Can someone help him please?
Best regards
hikari_calyx said:
My partner from Chinese 7to forum had made TWRP adaption for Nokia 5, 6 and 8. Now it's time to find out how to install custom recovery and root Nokia 7.
To achieve that, I need the official firmware of Nokia 7 TA-1041.
That's it. It will benefit a lot for both XDA and Chinese Android communities.
Current version is 00CN_0_64C I think.
Thanks a lot!
UPDATE: I got the Nokia 7 firmware, filename is C1N-0430-0-00CN-B05.rar. But I won't release it until @blackpanther0582 or @Quixote78 got Nokia 2 and 7 firmware.
Click to expand...
Click to collapse
Hello everyone.
I would like to know if you have the rom and firmware of TA 1041 CCN 4GB ram.
I bought it on AliExpress.
After 2 hours of using it , it stopped booting normally.
The phone stays on the Nokia screen.
I cannot turn it off!
When trying to hook it to the PC , the Android driver is there , but their no device detected!
I wonder if some part of the boot chips are dead?
Can someone help him please?
Best regards
Ausssie said:
Some help would be fantastic and greatly appreciated. I received the phone brand new just yesterday and have turned it on to set it up but it will not go past the "Powered by Android" screen. I have tried so many times to enter reset menu to factory restore it but it is not possible. I think my only option left is to somehow flash the phone with the original firmware but as I've never used a newer Nokia before, I am unsure of that too. I contacted Nokia online support who refuse to help me because the phone is exclusive to China and I am based in Australia. I feel like I have been scammed with a brand new phone that I can not use.
Click to expand...
Click to collapse
The same problem with "Powered by Android", only I'm from Belarus. Waiting for an answer from support.
Any update on this?
Got this phone recently from china (as it is unavailable yet in my country), its great but has a ton of software issues: setup screen constantly freezing, google play fires errors faster then a tommy gun, widgets and apps crashing, etc...
Really would like to be able to flash a clean rom.
Cheers!
I sent my phone back and going to claim a refund. I really want the phone because it has the specs that I want, the size that I want, the build quality that I want, and the look that I want. But it seems there is a software issue that means it doesn't function correctly out of China.
Voronko said:
Any update on this?
Got this phone recently from china (as it is unavailable yet in my country), its great but has a ton of software issues: setup screen constantly freezing, google play fires errors faster then a tommy gun, widgets and apps crashing, etc...
Really would like to be able to flash a clean rom.
Cheers!
Click to expand...
Click to collapse
I have the same problem as you, the phone hangs on download mode after I reboot or power down consecutively 5 to 6 times after flashing the rom.
I cannot force flash the ROM, with OST LA, it hangs on "hwcfg" (C1N-0-0430-hwcfg.img) after 117 seconds of attempting to flash.
Google Play Store has been flashed in the original firmware, it is buggy as it doesnt update any application.
I think google applications are causing the phone to hang out and to bug.
I cannot seem to find a clean rom for this phone!
sithounet3k said:
I have the same problem as you, the phone hangs on download mode after I reboot or power down consecutively 5 to 6 times after flashing the rom.
I cannot force flash the ROM, with OST LA, it hangs on "hwcfg" (C1N-0-0430-hwcfg.img) after 117 seconds of attempting to flash.
Google Play Store has been flashed in the original firmware, it is buggy as it doesnt update any application.
I think google applications are causing the phone to hang out and to bug.
I cannot seem to find a clean rom for this phone!
Click to expand...
Click to collapse
My biggest problem is updating/installing apps, as you said. I'm getting error 404 and no solutions from webs fix it. A funny related issue is that the phone is not showing up in the web version of Google Play (when you do a remote install). At least I think these issues are related.
Did you experience anything similar?
Voronko said:
My biggest problem is updating/installing apps, as you said. I'm getting error 404 and no solutions from webs fix it. A funny related issue is that the phone is not showing up in the web version of Google Play (when you do a remote install). At least I think these issues are related.
Did you experience anything similar?
Click to expand...
Click to collapse
Yes I have experienced the same thing.
I have asked the reseller on Aliexpress for the original firmware.
I am waiting for his answer ...
What concerns me , I cannot find ANY ROM available for this Nokia 7 and the bootloader is locked and cannot be unlocked on fastboot.
I hope one day a developer on xda could give us a clean ROM+GAPPS, with a TWRP recovery.
Support for the firmware is not responding. The theme on community.phones.nokia.com/support/discussions constantly removes.
Any update?
Mine got stuck in "Powered by Android"
To everyone who subscribed this topic:
I released this firmware. You can find it from https://forum.xda-developers.com/nokia-7/development/nokia-7-stock-firmware-t3762166

Auto Rotation not working

Hello,
my p20 is already on 8.1.0 and was working well since I got it.
Now, the function for auto rotation is not doing it's work. Yes, it did work well before.
I was wondering, if anyone has the same problem and if there is a solution for it?
I tried to turn off ne knuckle features. It wasn't the solution.
Thanks
Have you tried Resetting your phone?
XHUNTERCOOL said:
Have you tried Resetting your phone?
Click to expand...
Click to collapse
No, thought there could be another solution. But it doesn't seem so..
I have the same issue on P20 lite, after the update the sensors doesn't work anymore.
I have a locked bootloader and tryng to roolback with a previose version, with dload metod, but non easy to find the correct verson due a huge firmaware for P20
I contact even the customer support and only thing that said to me: "Please try with a reset or use you warranty to change it" (for me it's the second phone with the same problem)

Question Impossible to make a call

Hello, sorry for me english. I will try to explain.
I am french and my sim provider is cdiscount mobile.
At begin p7p work. Calls was possible.
I seen an update in setting.
After this update and reboot, phone make 7 minutes to be connect on gsm network
Not 4g but Edge.....
Now, my phone is often in Edge /no network/4g
It's impossible to make a call.
I am in 4g.i try to make a call. Instantly, lost 4g go to Edge or no network.
No sound, tonality...
I have try another provider OK
I continue to use cdiscount sim in my Old phone OK.
Another guys have no trouble with p7p and cdiscount...
I have tried to network reset.. Not work.
I have try make full factory reset... Not work.
I am so desapointed....
I suspect update... But not sure.
What can i do ? Flash again first stock rom ?
Thank you for your help
Have you tried setting a different apn? Also could be a faulty Sim card tbh.
Sammath said:
Have you tried setting a different apn? Also could be a faulty Sim card tbh.
Click to expand...
Click to collapse
When i am come back home. I will try.
I have also order a New sim
I have same issue since latest carrier services update. Can barely make a call since yesterday.
Sounds like the update disabled VoLTE. Check *#*#4636#*#* Phone Information section and look to see if VoLTE provisioned is toggle to the left (off). If so, it sounds like a carrier profile update broke it. You may have to go back to old firmware.
Thx u i will check When i come back home.
I hope your right.
But i sûre update suck because troubles come after.
It s difficult to Come-back Old firmware ?
tom beckett said:
Thx u i will check When i come back home.
I hope your right.
But i sûre update suck because troubles come after.
It s difficult to Come-back Old firmware ?
Click to expand...
Click to collapse
On all Google Pixels, you can downgrade to any firmware you like as long as you accept that you'll have to wipe the phone. The only exception to this rule was when the Pixel 6 Pro was updated to Android 13 Stable since the old firmware's bootloader had a big exploit.
roirraW edor ehT said:
On all Google Pixels, you can downgrade to any firmware you like as long as you accept that you'll have to wipe the phone. The only exception to this rule was when the Pixel 6 Pro was updated to Android 13 Stable since the old firmware's bootloader had a big exploit.
Click to expand...
Click to collapse
OK thx you for your help.
Sorry but can you advice me for find stock rom and tutorial to do this.
tom beckett said:
OK thx you for your help.
Sorry but can you advice me for find stock rom and tutorial to do this.
Click to expand...
Click to collapse
June 20, 2023 TQ3A.230605.012.A1 Verizon/MVNOs / June 13, 2023 TQ3A.230605.012 Global - Unlock bootloader / Root Pixel 7 Pro [Cheetah] / SafetyNet
Pixel 7 Pro [Cheetah] Updated May 13, 2023 Note that more than three users have said that 34.0.1 (even May 10, 2023's binary update of 34.0.1) did not work correctly for them. I recommend sticking with 33.0.3 (just below these quotes) Someone...
forum.xda-developers.com
Either my instructions there or Official Google Android Flash Tool (OEM Unlocking needs to be toggled on - you do not have to manually unlock the bootloader - their site will do that on its own). You're welcome!
I Really appreciate. Thank you.
I have the same problems and more in Romania, on Vodafone. I think the modem is completely broken.
You shouldn't have to downgrade or root to fix any kind of problem. How Google can release crap like this is beyond my understanding.
I had the exact same problem, I asked RMA because it was impossible to call someone.first they refuse saying to me that an update will solve the problem but I insist and now with the other phone no more problem.i think there is a batch with broken modem
ArN0V said:
I had the exact same problem, I asked RMA because it was impossible to call someone.first they refuse saying to me that an update will solve the problem but I insist and now with the other phone no more problem.i think there is a batch with broken modem
Click to expand...
Click to collapse
Where you buy ? Google store ?
So i see i not alone When i see a lot of post.
Perso with this problem solve it ?
tom beckett said:
Where you buy ? Google store ?
Click to expand...
Click to collapse
Yes, preorder on Google store with watch as gift
ArN0V said:
Yes, preorder on Google store with watch as gift
Click to expand...
Click to collapse
Thx u me too.
RMA was fast ?
If i can solve i will make this
1 week more or less ,for the watch it take much time
Try upgrade after downgrade. Pb still here.
I will try only downgrade
So my conclusion.
For moment only rom version a2 works.
When i upgrade to the last (31), call bug....
So i need to stay in first version. I have block automatic update.
Another person same provider, works with 31 rom version..
I dont know why.
Pb solved

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