Help ! Persistent call connect problem & incomplete file copy/move issue in XT1033
I am facing network issues on my dual sim moto g (xt1033) almost since I bought i.e even when my device was on jellybean & now when I am on KitKat.
The issues I face are:
i. People are unable to reach my number/contact me almost 90-95% of the time. They tell me u were unreachable.
ii. Sometimes when they call, my phone rings for 3-4 times(only hearable to me) but the caller didn't hear any sound of the call getting placed/connected and phone ringing.
iii. while browsing data(both 2g/3g), network frequently drops. it doesn't show that it dropped. I get to know when the respective app shows that you have an internet connection failure (for e.g facebook)
Things I have tried to resolve but failed:
i. Flashed revolution g v3 brazilian stock rom and reflashed indian radio/baseband to overwrite it. got both sims working but "call connect" issue did not go.
ii.Swapped sims on both the slots. I use a BSNL 3g sim & an airtel 2g one. I noticed after swapping/may be restarting calls getting connected a bit sooner/proper than they did before. but a day after again same issue & it just doesn't seem to go.
Can anybody please tell what can be done to resolve this? Is this a hardware/software issue ? I get it irrespective of data switched on/off.
If everything fails I have no option but to convert my asian dual sim moto g into a european single sim xt 1032 as explained here http://forum.technofaq.org/discussion/53/moto-g-xt1033-turn-your-xt1033-dual-sim-into-an-xt1032-single-sim/p1 Since it's system version is 174.44.9, I believe it contains the network fix.
My current device stats:
Bootloader unlocked, rooted, stock indian firmware with philz cwm recovery
system version : 171.44.31.falcon_umtsds.AsiaRetail.en.03
Build number : KXB20.25-1.31
Use 2 sims with both active
Update: Jun 1 2014
Have relocked the bootloader & downgraded to jellybean, still face the network issue
Facing a copy/move issue these days
After selecting all the files in the phone explorer (mtp mode) & trying to copy them to my win8.1 notebook the process automatically terminates/window vanishes midway. There's no error/warning thrown but all files do not get copied. I have tried to do the same thing but failed everytime. I tried to copy 6GB of files/folders. Everytime only 4GB gets copied & remaining(some folders with data) left out. why is this happening ? is this because they are being copied in mtp mode ?
sujitmohanty2012 said:
I happen to be facing network issues on my dual sim moto g (xt1033) almost since I bought i.e even when my device was on jellybean & now when I am on KitKat.
The issues I face are:
i. People are unable to reach my number/contact me almost 90-95% of the time. They tell me u were unreachable.
ii. Sometimes when they call, my phone rings for 3-4 times(only hearable to me) but the caller didn't hear any sound of the call getting placed/connected and phone ringing.
iii. while browsing data(both 2g/3g), network frequently drops. it doesn't show that it dropped. I get to know when the respective app shows that you have an internet connection failure (for e.g facebook)
Things I have tried to resolve but failed:
i. Flashed revolution g v3 brazilian stock rom and reflashed indian radio/baseband to overwrite it. got both sims working but "call connect" issue did not go.
ii.Swapped sims on both the slots. I use a BSNL 3g sim & an airtel 2g one. I noticed after swapping/may be restarting calls getting connected a bit sooner/proper than they did before. but a day after again same issue & it just doesn't seem to go.
Can anybody please tell what can be done to resolve this? Is this a hardware/software issue ? I get it irrespective of data switched on/off.
If everything fails I have no option but to convert my asian dual sim moto g into a european single sim xt 1032 as explained here http://forum.technofaq.org/discussi...-xt1033-dual-sim-into-an-xt1032-single-sim/p1 Since it's system version is 174.44.9, I believe it contains the network fix.
My current device stats:
Bootloader unlocked, rooted, stock indian firmware with philz cwm recovery
system version : 171.44.31.falcon_umtsds.AsiaRetail.en.03
Build number : KXB20.25-1.31
Use 2 sims with both active
Click to expand...
Click to collapse
Try cm11. It supports dual sim and dual standby. Your problem may be solved. I am on cm11 and it works fine with my Indian moto g
Sent from my Moto G using Tapatalk
sujitmohanty2012 said:
I happen to be facing network issues on my dual sim moto g (xt1033) almost since I bought i.e even when my device was on jellybean & now when I am on KitKat.
The issues I face are:
i. People are unable to reach my number/contact me almost 90-95% of the time. They tell me u were unreachable.
ii. Sometimes when they call, my phone rings for 3-4 times(only hearable to me) but the caller didn't hear any sound of the call getting placed/connected and phone ringing.
iii. while browsing data(both 2g/3g), network frequently drops. it doesn't show that it dropped. I get to know when the respective app shows that you have an internet connection failure (for e.g facebook)
Things I have tried to resolve but failed:
i. Flashed revolution g v3 brazilian stock rom and reflashed indian radio/baseband to overwrite it. got both sims working but "call connect" issue did not go.
ii.Swapped sims on both the slots. I use a BSNL 3g sim & an airtel 2g one. I noticed after swapping/may be restarting calls getting connected a bit sooner/proper than they did before. but a day after again same issue & it just doesn't seem to go.
Can anybody please tell what can be done to resolve this? Is this a hardware/software issue ? I get it irrespective of data switched on/off.
If everything fails I have no option but to convert my asian dual sim moto g into a european single sim xt 1032 as explained here http://forum.technofaq.org/discussion/53/moto-g-xt1033-turn-your-xt1033-dual-sim-into-an-xt1032-single-sim/p1 Since it's system version is 174.44.9, I believe it contains the network fix.
My current device stats:
Bootloader unlocked, rooted, stock indian firmware with philz cwm recovery
system version : 171.44.31.falcon_umtsds.AsiaRetail.en.03
Build number : KXB20.25-1.31
Use 2 sims with both active
Click to expand...
Click to collapse
Since you've already unlocked the bootloader, try CM11 or any other ROMS. Let me know how it works out. I'm facing the same issue but don't want to unlock bootloader as I might not be able to return it.
rajibie said:
Try cm11. It supports dual sim and dual standby. Your problem may be solved. I am on cm11 and it works fine with my Indian moto g
Sent from my Moto G using Tapatalk
Click to expand...
Click to collapse
@rajibie & @major9 Thank You for taking the time to reply. The first thing I did after unlocking the bootloader & rooting was install CM snapshot m5 . But unfortunately I wasn't able to hear the person on the other end clear enough. sound was too low. Therefore I returned to stock rom.
Facing a copy/move issue these days
After selecting all the files in the phone explorer (mtp mode) & trying to copy them to my win8.1 notebook the process automatically terminates/window vanishes midway. There's no error/warning thrown but all files do not get copied. I have tried to do the same thing but failed everytime. I tried to copy 6GB of files/folders. Everytime only 4GB gets copied & remaining left out. why is this happening now ? is this because they are being copied in mtp mode ?
Motorola post on Facebook:
Dear # MotoG customers, we’ve uncovered an activation
problem with some #MotoG devices sold in India as they
have been shipped with IMEI numbers that are not yet
registered with carriers. If you have recently purchased a
Moto G and have network connectivity problems this may
apply to you. This is due to a programming error from our
end and we owe you a big apology!
We are working around the clock to resolve this. If you are
impacted, we've sent you an email via Flipkart to explain
everything and what we're doing to make it right.
Sent from my XT1033 using xda app-developers app
Motorola is saying your device may be affected if the IMEI number starts with 3533, and that if that is the case they will credit Rs 1200 to your Flipkart wallet. Please see this post for the full email: http://forum.xda-developers.com/showpost.php?p=53070397&postcount=11
elepton said:
Motorola is saying your device may be affected if the IMEI number starts with 3533, and that if that is the case they will credit Rs 1200 to your Flipkart wallet. Please see this post for the full email: http://forum.xda-developers.com/showpost.php?p=53070397&postcount=11
Click to expand...
Click to collapse
Unfortunately my device's imei begins with 3550 !
jodhaniohm97 said:
Motorola post on Facebook:
Dear # MotoG customers, we’ve uncovered an activation
problem with some #MotoG devices sold in India as they
have been shipped with IMEI numbers that are not yet
registered with carriers.
Sent from my XT1033 using xda app-developers app
Click to expand...
Click to collapse
I haven't received any email. My device was purchased in feb.
I am on resurrection remix M ROM(android 6.0)(XT1033 CONVERTED TO GPE)
I can make n receive calls and data is also working but only messaging is not working.....I can't send and receive messages.....
Same problem were their in lollipop ROMs but I uses the command "setprop persist.radio.multisim.config none" in terminal and problem was solved.....but it doesn't works in any android 6.0 ROMs.....i also tried flashing force-ss.zip but nothing changed.......PLEASE HELP
I have the same issue. Any help would be much appreciated.
Edit: The problem went away once i flashed the stock firmware.
I've a dual sim moto G ; xt1033.. i found a major problem that i thought it happened only for me, but no, several Dual sim user's said same things. We found weak signal/frequently signal lost/no signal problem on every MM based rom. i've tried CM13 , AOSP,CAF based every rom...same problem all over there. but when i restore 5.1.1 everything ok.
plz help... so that i can use a marshmallow build.
solved: solved my problem when i updated my boot recovery to Marshmallow compatible recovery. with again fresh install through that.
After official update on my phone.. there is no sound.. everything related to sound is not working.. youtube sound cloud video cam gives error... Youtube and sound cloud is working on bluetooth head set....
I bought this phone from australia... ..Via harvey norman nd now i m in pakistan...
I have factory restored the phone ... I have flashed stock rom ...i downgraded my android..but still no result....
One person told toto change its basement software .. how is it possible..Can anybody guide me... can you tell me the region of my phone also?
My phone imei no 867981022698248
My phone serial no ENU7N16116000773
I've got a really bad echo during calls
my friends hear there echo while calling
and i am sure that it isn't network problem
i try a lot of method
1- factory reset
2-trying android 5 , 6 and 7 and i have the same problem
i am from egypt so there is no service office of motorola on my country
messitarek said:
I've got a really bad echo during calls
my friends hear there echo while calling
and i am sure that it isn't network problem
i try a lot of method
1- factory reset
2-trying android 5 , 6 and 7 and i have the same problem
i am from egypt so there is no service office of motorola on my country
Click to expand...
Click to collapse
Have you tried Moto stock ROM or at least flashing the stock radio firmware via fastboot on your current ROM?
If you did, and the problem still exists, it's probably a network fault.