I have a few issues with the Captivate, that I just can't get an answer to, except send it in to Samsung, and we'll repair it. AT&T just does a very poor job, of tech support, on my end of things. I spend hours by phone, poor email replies, and going in for a face-to-face yesterday, simply does no good. I bought the Captivate with Android 2.1, and updated to 2.2, from Samsungs site. My issues are:
AT&T will stop BLOCKING apps, that come from other places, besides their Market. Talk of OTA being pushed, and the Captivate being one of the first to get it, led me to learn that OTA, is not a software push, but a set of instructions, to help us manually change a SETTING in the Captivate. This, from three different tech people, all the way up the ladder at AT&T. That said, the head tech, Glen, COULD NOT FIGURE OUT how to tell me to change the Settings. Another issue, is with SMS and MMS messaging. I can send them no trouble, but I don't really know if the ones I'm sending to, have got them. Surprise. I found I could make requests, for a Notice of Delivery. I just have 'to ASK FOR ONE'. Trouble is, no one can help me figure out how to ask. On AT&T site, under my contract, they have Captivate as my phone. They have a tutorial on MMS settings, so I went to it. I followed the steps they give, and at the END, they show 5 options, that are greyed out, that you can activate. They show 5, but my Captivate only shows 3. The two that are missing, DELIVERY REPORT and READ REPORT, are what I'd need, but they aren't there. Yesterday in a face-to-face, the tech I was talking with, played with a Captivate demo, and actually found those two options on it. His reply, the demo is Android 2.1, I upgraded to 2.2. Conclusion, I screwed myself, with the update. He didn't explain, why the Captivate HE OWNS, and is 2.1 itself, DON'T HAVE THE TWO OPTIONS EITHER. The third issue, is EDGE. Where I live, AT&T's tower, are horrible. No one with AT&T, can connect to them. I pay over $70 a month, to use my Captivate, on my WIFI. My use is rare, for phone calls. It's mainly for the Smart Phone part, that I use it. When I bought the phone, EDGE was not active, but some smart guy at a hugher level, had me make a settings change, and it appeared. But it no longer appears, and it seems if you don't ask a 3G question, they ignore you now. So, after countless failures, I left AT&T yesterday, and stopped at Verizon, just down the road, to get info with them.
I contacted Samsung when I got home, telling them the troubles I'm having, and asking if they could help answer my issues? This morning, I got their reply. The answer was an EITHER/OR reply, and that's why I'm asking this here. They say I could either restore my software to brand new, and lose all my phones content, or send it in for repair, which probably would lose the content with as well. Not an indication, if it's a software(Android) problem, or a hardware problem. No indication if AT&T's OTA, is a software PATCH, or if it really is nothing but instructions on what I need to change. AT&T sent me two MMS TEXTS, while I was on the phone with them, that were 4kb in size, and were ONLY GOOD FOR 4 DAYS, by what was said with them. Both opened with the word, DOWNLOADING, following it, but the word DOWNLOADING, is still present, 2 days later. Must mean what they sent, I never had installed. But why install something, if it's NOT A SOFTWARE ISSUE as AT&T claims, and instead send a simple email with instructions, or a web site, I can read the instructions on? But, as of this morning, I really don't know how to handle this. Does anyone, understand what this means, and can explain in basic English, just what is wrong? Thank you.
All of this is software, stock sucks and now you see why the custom rom community is so large.
For edge, go to settings> wireless and network> mobile networks> network mode, change that to gsm only.
The nonmarket ota will have to be
a software patch because it's disabled completely in the settings of the OS. A simple guide on what to turn on in the settings won't do it it's deeper than that.
the sms/mms issue have you tried clearing the cache and or data in"settings>applications> manage applications>all> messing. Or using a different messaging app? I use handcent sms but there are several in the market.
Thanks. I'm starting to understand this rom craze I've been reading about.
On Edge as you suggested, when I get to Mobile Networks, after I click on it, I see NO Network Mode, that I could change to gsm only. I have 4 choices, Use Packet data, which is active, Data roaming, which is not active, Access point names, which shows ATT WAP, avtive, and Network operators, which shows a blacked out Default Setup. It's listed under Available Networks, but I can't even activate the Default setup. What's missing here?
As for the OTA, I'm glad to know it's as I thought, not as AT&T lied to me about. The two seperate AT&T messages they sent me, a little over two hours apart, are listed as such: <Subject: AT&T
test MMS> Downloading
Message size: 4KB
Expires: 5:57 pm, mAY 23
and when you long press it, a menu appears, that allows you to View message details. Click on that, you get
> Message details
Type: Multimedia message
notification
From: 28838270
Expires: 5:57 PM, May 23
Subject: AT&T test MMS
Message class: Informational
Message aize: 4KB
That is what they tried to push me, as the OTA, and as I said, Glen, an upper level tech, tried walking me through the settings, to physically make the change, but failed to do so. Do you understand what type of crap they were really pushing me?
I do have Handcent sms, but I never used it. I suppose I need to stop thinking everything is alike. I opened it up, and the options, are over whelming, so I chose those I thought were right. I'll read up on it later, to try and understand it better. It showed my text messages I already had, including the two test from AT&T, which actually allowed me to DOWNLOAD. Dowload what? Good question. But clicking it, showed it downloaded, SOMETHING. After that, I tried to install the Amazon appstore app, which AT&T kept blocking, and no surprises, it was blocked again just now. So, maybe AT&T knows what type of crap they sent me, but it damn sure didn't fix the BLOCK.
Guess you see I'm frustrated, but thanks for your reply. If this note helps you try something else, please let me know. Thanks.
MarketEnabler to get past the AT& T blocking (requires root)
IMHO, Custom ROMs is the only way to get the best out of your device.
Sent from my Captivate. Andromeda 3, Onix 2.0.5 @ 1.2Ghz
Downloading?
I've had messages get stuck in downloading when someone sends me a MMS with a picture or a web link that needs to use the data connection to download the message and I have the Data network mode shut off. May want to check you're Data Network setting to see if its on or off. Something to check.
With 2.2 you can turn on or off Data network mode by holding the power button to bringing up the menu.
It seems if I want to stop being frustrated over AT&T and their not helping fix the issues, is to start thinking like a lot of you do. I have seem a lot about ROM, but in truth, don't know much about it. I'll try and read up to learn, just what I'm looking for, like what would best fit my issues. Thinking back on my face to face with Tech support, Friday, when I acted so frustrated, that even they couldn't fix my AT&T BLOCKING of apps NOT FROM THE MARKET, I had two different AT&T TECHS ask me, "WHY DO YOU WANT TO LOAD APPS, THAT ARE NOT FROM THE MARKET"? Why? How about I simply want to? Does that mean that AT&T has the mentality, that since they charge to provide service, that it allows them to DICTATE how we use the equipment we buy? What ever happened to the concept of TRUTH, in business these days? Anyway, I'll start trying to gain ideas from going with a custom rom, and see what woud best meet my needs, with one. Thanks.
You know what's funny?
All of the roms have what you're looking for
That's the entire spirit of roms, I bought this awesome peice if hardware but the software it came with is locked down, freedom robbing, laggy, ugly garbage. The phone belongs to us it's ours to do with what we please.
But before you take the rom leap, try super one click to root and it also unblocks non market apps
*7:44pm
Hello everyone. I own an Alcatel Idol 4 6055U. I am not able to find my device as an option to see the forums. I see Idol3, Idol 4s, but not Idol 4. I mean, I see the questions pertaining to the model, but I myself cannot access them. Here's my dilemma. Every Android I've owned over the last 2 years has had issues. The same basic issues, but slightly different for each phone. Yesterday I contacted Alcatel customer support yet again concerning issues with my phone. Issues such as phone calls coming in that don't show up on my call logs. I've answered the calls. No one responds on the other end. My back button continuously skips over letters, causing unnecessary time correcting a word at times. When sms texting, the message I'm typing stops and I have to go back into my message to continue. The curser isn't even in the right spot. It will be in the middle of the message instead of at the end. At times the person's message with whom I'm texting will show up out of the dialog box in different print, in addition to receiving the message as usual. The time is always changing. I don't know much about operating systems. I downloaded a file manager from Google Play and found lots of files marked "SQlite injection", hijacked, UDP connection, and more. I even found wording explaining how "they" will only see something about shared user files bc "they're" not on some list (I can provide a copy). I have reset my phone number numerous times. Same issues.
All this being said, I have good reason to believe I know the hacker who is responsible. This individual lives states away. It would all have to be done remotely.
I don't know what to do. I'm begging someone for help. Thank you for your time.
specs8 said:
*7:44pm
Hello everyone. I own an Alcatel Idol 4 6055U. I am not able to find my device as an option to see the forums. I see Idol3, Idol 4s, but not Idol 4. I mean, I see the questions pertaining to the model, but I myself cannot access them. Here's my dilemma. Every Android I've owned over the last 2 years has had issues. The same basic issues, but slightly different for each phone. Yesterday I contacted Alcatel customer support yet again concerning issues with my phone. Issues such as phone calls coming in that don't show up on my call logs. I've answered the calls. No one responds on the other end. My back button continuously skips over letters, causing unnecessary time correcting a word at times. When sms texting, the message I'm typing stops and I have to go back into my message to continue. The curser isn't even in the right spot. It will be in the middle of the message instead of at the end. At times the person's message with whom I'm texting will show up out of the dialog box in different print, in addition to receiving the message as usual. The time is always changing. I don't know much about operating systems. I downloaded a file manager from Google Play and found lots of files marked "SQlite injection", hijacked, UDP connection, and more. I even found wording explaining how "they" will only see something about shared user files bc "they're" not on some list (I can provide a copy). I have reset my phone number numerous times. Same issues.
All this being said, I have good reason to believe I know the hacker who is responsible. This individual lives states away. It would all have to be done remotely.
I don't know what to do. I'm begging someone for help. Thank you for your time.
Click to expand...
Click to collapse
see my PM
Hi,
A few day's ago I purchased this phone that's virtually like new condition, I bought it from a reputable store on ebay that offers a free 30 day return policy along with a one year warranty. Currently I'm having an issue that I've never faced before, I'm unable to make or receive phone calls, but I'm able to send & receive text messages. So far I've tried the following to try & correct my issue: performed a network reset, performed a factory reset, & at least one additional procedure that due to my age I can't seem to remember @ this moment. My mobile data provider (red pocket mobile) quite frankly is totally confused as to why this issue is happening. I'm hoping that someone in here might be able to provide a solution to my issue. When I attempt to place a phone call, the number never actually gets dialed, & after at the most two seconds I'm taken to a different screen where I receive a notice that states 'call ended'.
Thanks,
David
Did you try updating the apn settings?
Hi,
Thanks so much for your reply, that's one of the first things that I've tried along with performing at least a couple factory resets. Just for your reference, I'm including a link to the phone that I purchased: https://www.ebay.com/itm/203677739011?var=504106127606 In the description of the phone it lists the model # as this: LMG900TM but in the phone settings area under the 'about phone' heading it lists the model # as LMG900UM which does appear on the at&t 'whitelist' of approved unlocked phones that will still work on their network after the current 3g shutdown is finally completed. Stay Safe
Moderator,
Please delete my original thread as my issue has now been solved.
Thanks
MOD ACTION:
Thread closed at the request of the OP since deletion is resorted to in spam etc cases only.