Related
My 9502 was sent off to the seller requesting a refund just over 2 weeks ago. Thay have finally decided that they can't replicate the problem and are sending it to I-Mate (again) to repair.
I can see me getting fobbed off here so I thought I'd try this survey. I know a lot of people on these forums reported returning their 9502 because of the bug where it won't search for signal when on standby or had general signal problems.
Please answer the poll question and maybe post where you live and which network operator you use.
Cheers.
No problems here !
No problems using my 9502 through TIM Brasil ! Where I live I have EDGE (and GPRS, of course) only for now (3G will reach my city soon), but I travel daily to a 3G/HSDPA covered area.
Cheers!
Carlos
No Problems here too
I am in Melbourne, Australia. Have had my 9502 for about 3 months and it has not missed a beat. I have noticed that when it can't find a GSM connection, it will switch to 3G. Which is ok by me. I have not loaded it up with too many apps, just some for my basic needs. Even when travelling I have no connection issues.
1. SPB Plus
2. SPB Shell
3. TomTom
4. Resco Keyboard
5. Fizz Traveller.
Cheers for this guys. Keep em coming!
In Sydney Australia (Telstra) and havn't had any signal problems (have had the 9502 for a few months). I was also in the US recently and global roamed onto AT&T and had no apparent issues there either.
It is kinda looking like this is a problem with the 9502 on UK frequencies. Or maybe its a problem which the Telstra ROM doesn't suffer from.
I flashed tot he 6.1 ROM and it still suffered with it. It really did render it useless as I travel a lot.
Either way, I wish they'd hurry up and fix it or replace my bloody device. It's been gone 3 weeks now (+ 2 weeks the first time).
Come on UK users! Surely some people on these forums must have a 9502.
I have a 9502 and it never suffered such problems - it was always perfectly reliable (well, as reliable as can be when you are on Tmobile UK!). I did not flash the 6.1 upgrade and am just about to sell it as I have moved to a Diamond (and am likely also to get my mits on a Touch Pro)!
apd said:
I have a 9502 and it never suffered such problems - it was always perfectly reliable (well, as reliable as can be when you are on Tmobile UK!). I did not flash the 6.1 upgrade and am just about to sell it as I have moved to a Diamond (and am likely also to get my mits on a Touch Pro)!
Click to expand...
Click to collapse
Did you use 3G? And do you get good receiption where you live?
I think it s a problem that only affects people in low signal areas. In my home and in cities it is fine, but if I go somewhere with no signal or if signal drops for a few seconds it will not search again until awoken. I travel a whole lot meaning it spends a lot of time sat in my pocket with no signal.
I am on Vodafone and have noticed that they have appauling coverage which I think makes the problem much more noticable. I live in a 3G area and get full signal HSDPA in my house. This is true for almost the whole area I live in for about 5 miles in each direction, however there are absolutely loads of 'dead spots' where there is no signal whatsoever, or where signal comes and goes.
And where my girlfriend lives, signal will drop every 5 minutes or so. Not a problem with normal devices as they just search again and have signal again after 4 or 5 seconds. The 9502 does not do this unless I wake it up meaning most of the time I am uncontactable - especially at night when I am not awake to turn the thing on and off.
mike freegan said:
Did you use 3G? And do you get good receiption where you live?
Click to expand...
Click to collapse
I did use 3G and HSDPA (I use Direct Push so it is on permanently). I have terrible signal where i live (halfway down a steep hill in London) but it would only very rarely lose the connection. I would often have only one bar but that has been the same for all my phones. When it lost the connection, it would always regain it when I returned to a better position in the house.
As an additonal note to my previous post, in my work there are many buildings, and there are lots of spots with dead signal. When I pass through one of those areas, the 9502's green led stops flashing, but, as soon as I enter a signal covered area, it starts flashing again, of course meaning it has detected the radio signal.
If I wake it up right afterwards, as soon as I do it I see the signal bar and my operator's name, i.e. it has regained signal whilst in standby mode without problems.
Cheers!
Carlos
That's interesting. Now I'm wondering its something to do with Vodafone, or if it is specific to certain devices. I tried my 9502 set to auto and european but it still suffered, although I know this fixed the problem for people in other localities.
Here's something interesting that may or may not be related: I go to law school on Manchester Oxford Road, right near Oxford Road train station. My SE P990i has always been fine there and gets full 3G receiption on Vodafone. The 9502 also displayed full 3G signal, however it was completely unable to recieve calls and text messages or use the internet. If I walked 5 minutes towards Picadilly, or once I got to Deansgate (the next stop) on the train home it'd work again and text messages would start flooding in. I did this every week for the 3 months I had it and never once managed to use any radio functions on Oxford Road! Bizarre.
Why is it that the wifi signal strength is better on my laptop than on my phone?
I have noticed this for nearly every device I have owned. The laptop will always seem to catch a better signal than the phone, even though they are both in the same position, same network, etc.
Is there anything I can do to boost the signal range of my phone?
(no I'm not sticking an antenna on it)
Interesting - I notice the complete reverse. My doubleshot has stronger signal to my wifi router and for a longer distance (of about 5 feet in my driveway) then my laptop.
Sent from a digital distance.
Blue6IX said:
Interesting - I notice the complete reverse. My doubleshot has stronger signal to my wifi router and for a longer distance (of about 5 feet in my driveway) then my laptop.
Sent from a digital distance.
Click to expand...
Click to collapse
Out of all the different phones I have owned, NONE have been able to catch wifi signals as good as my laptop
As I speak right now, I am connected to the same network with both devices. Laptop shows a good signal, while the phone is showing a poor signal, and even disconnects at times.
Interesting. I guess logic might wanna tell me that a laptop would have a larger/more powerful radio chip, or whatever it is that receives the signal... and that has basically been my experience, my laptop can stray further away from the router. But perhaps it depends on your hardware?
gtmaster303 said:
Out of all the different phones I have owned, NONE have been able to catch wifi signals as good as my laptop
As I speak right now, I am connected to the same network with both devices. Laptop shows a good signal, while the phone is showing a poor signal, and even disconnects at times.
Click to expand...
Click to collapse
Yes this has been the case from my G1 all the way til the DS.
yogi2010 said:
Interesting. I guess logic might wanna tell me that a laptop would have a larger/more powerful radio chip, or whatever it is that receives the signal...
Click to expand...
Click to collapse
I have to think the same. That has been my thinking since I started brainstorming ideas about this. It would be interesting to see a answer with facts tho. :thumbup:
Typed by ---- oh wait! I'm schizophrenic!
Well, my laptop is about 2 years old and beat up, compiling kernels is killing it.
I wouldn't be surprised if the wifi chip suffered some damage from how many times its overheat and shut off.
Sent from a digital distance.
I have this same problem, out of all my devices my Doubleshot is the worst at picking up a wifi signal. This includes two other low end Android phones, the Droid Eris, and the Huawei Ascend. On my Ascend I can pick up my neighbors wifi almost anywhere in my apartment, even better than my laptop, but on the Doubleshot I can not pick up the signal at all unless I am outside right next to my neighbors house. I wish there was a fix for this issue. Even at school where the wifi is very strong, I can only pick up a weak signal that disconnects from time to time on my Doubleshot, but my Ascend never had that problem, it always received the signal strong and clear.
Blue6IX said:
Well, my laptop is about 2 years old and beat up, compiling kernels is killing it.
I wouldn't be surprised if the wifi chip suffered some damage from how many times its overheat and shut off.
Sent from a digital distance.
Click to expand...
Click to collapse
My laptop is nearly 4 years old. Runs a Centrino chipset. Maybe that explains the better signal it catches. Either way, I've never seen a phone outperform a laptop in signal strength
gtmaster303 said:
... Either way, I've never seen a phone outperform a laptop in signal strength
Click to expand...
Click to collapse
lol - you should come by my house. Sometimes (I posted it in a thread a few months ago around here somewhere) I use the doubleshot as a wifi bridge to my router to make up for the inadequacies of my laptop wifi abilities, or for my desktop that has no other means of internet connectivity.
It seems I represent a minority (of one!) in this... i dunno. I've been excited about how well it works out, and am quite surprised (astonished even!) to find everyone else singing a different tune.
Blue6IX said:
lol - you should come by my house. Sometimes (I posted it in a thread a few months ago around here somewhere) I use the doubleshot as a wifi bridge to my router to make up for the inadequacies of my laptop wifi abilities, or for my desktop that has no other means of internet connectivity.
It seems I represent a minority (of one!) in this... i dunno. I've been excited about how well it works out, and am quite surprised (astonished even!) to find everyone else singing a different tune.
Click to expand...
Click to collapse
Yea, seems like you're the only one. By the way, if your laptop is overheating from compiling, you're doing something wrong. No laptop should overheat, even under full load, unless you have blocked vents, or you're overclocked.
Lol, unless it's choked with dust, has no compound between the processor and heatsink, the fan doesn't work and it relies on an external cooling pad for all of it's cooling air circulation.
Half the usb ports are burnt out and no longer function and the speakers stopped working a year ago. Since the audio out jack has stopped functioning.
I'm pretty impressed with the fact that it even still turns on, let alone being able to actually do anything with it, but, I'm hoping to get a full blown linux install on the doubleshot and thereby circumvent ever having to purchase a real computer again.
I'd grab another laptop, but, i'd rather invest my limited tech funds into android hardware and write off real computers entirely, and given the capabilities of the doubleshot and future android devices on out this is no pipe dream - the only thing between me and realizing that goal is the knowledge to make it happen, a gap that shrinks daily.
Sent from a digital distance.
There have been a few reports that the One series has poor reception.
For example my HTC Desire constantly has about 7-9dB** lower signal than my old Nokia N79 - I was hoping that the new One S would have better reception, but the forums are complaining about fewer "bars" of signal strength. Unfortunately the latter is meaningless because "bars" are uncalibrated and signal level is highly dependent on exact position and whether the unit is held in the hand or not.
Rather than hearsay, I would like to know if One S owners could do a comparison with their old phone to see if it is much worse.
Using the *#*#4636#*#* code if you could report the signal level (dBm) and the connection mode (3G, 2G, GSM whatever) between your One S and old phone when lying in the same position on the desk*
*holding it in your hand, or putting it somewhere else in the room or changing the connection type or changing the carrier will all invalidate any meaningful comparison.
**
+3dB is a doubling in received power and +10dB is a 10x increase in received power, likewise -3dB and -10dB are halving and one tenth the power, so it's a significant difference.
OK, here's some evidence for you. HTC One S with Three UK monthly contract sim inserted and Motorola Defy+ with Three UK PAYG sim in. Both phones laid on desk in similar position with nothing to interfere with them.
HTC One S -105dBm (4ASU)
Motorola Defy+ -89dBm (12ASU)
This is pretty much what I've been getting with Network Signal app.
Incidentally, if I put the sim out the One S into the Defy+ then I still get -89dBm as you would expect as both sims use Three UK network. I can't put the PAYG sim into the One S as it's not a micro sim.
Pretty much damning evidence. Does mean the One S loses signal a lot faster when signal is marginal. Doesn't seem to be a great difference when signal is strong between the 2 which is a PITA when trying to show the problem in the Three shop If I go to York later I'll re run the test's and report back. I'm not sure where to go from here. I'll contact HTC support and see if they show any interest. Not overly hopeful of getting any where with Three customer support?
Richy101 said:
Pretty much damning evidence. Does mean the One S loses signal a lot faster when signal is marginal. Doesn't seem to be a great difference when signal is strong between the 2 which is a PITA when trying to show the problem in the Three shop If I go to York later I'll re run the test's and report back. I'm not sure where to go from here. I'll contact HTC support and see if they show any interest. Not overly hopeful of getting any where with Three customer support?
Click to expand...
Click to collapse
Thanks for the data point. I'd say it's valid to take them to the Three shop, put them side by side and say look, there's a 16dB difference. (strictly speaking the noise figure of the receiver should also be known, but this is set in the GSM/UMTS specs and should be less than a dB or two difference).
It's been my belief that Nokia and Motorola have the best antenna engineers - all the Nokias I've owned have had great signal reception, despite the fact that the number of base stations was much lower in the late 90s early 2000s.
I cannot compare to old one, I got micro sim and dont have adapter yet (comming from ebay).
I found that I got alot lower signal, thought as I mvoed to micro sim I changed carrier...
Question - how much signal is needed for "OK", and at which point its to weak?
Stiflerlv said:
Question - how much signal is needed for "OK", and at which point its to weak?
Click to expand...
Click to collapse
According to OFCOM the mimum signal level is -110dBm (including some fading margin).
At that level you will get very slow data speeds - I consider anything less than -90dBm as pretty low.
I was in the Vodaphone store and they had SIMs in a One X, One S and Wildfire S - all of these were within a few dB of eachother - unfortunately my (roaming) HTC Desire would not connect to Vodaphone.de, so I couldn't get a 4th reference point.
http://stakeholders.ofcom.org.uk/binaries/consultations/3g_rollout/statement/statement.pdf
Currently I'm mostly interested in 3G reception - if this is poor then the phone will spend a lot of time (and battery) looking for signal, loosing contact, toggling back and forth between 2G and 3G etc. However, need to consider that 3G can exist on both 900 and 1800MHz in Europe. If poor antenna design is the culprit then this may only effect one of the bands, meaning that certain users have great signal, whereas others report poor reception.
aza314 said:
According to OFCOM the mimum signal level is -110dBm (including some fading margin).
At that level you will get very slow data speeds - I consider anything less than -90dBm as pretty low.
I was in the Vodaphone store and they had SIMs in a One X, One S and Wildfire S - all of these were within a few dB of eachother - unfortunately my (roaming) HTC Desire would not connect to Vodaphone.de, so I couldn't get a 4th reference point.
http://stakeholders.ofcom.org.uk/binaries/consultations/3g_rollout/statement/statement.pdf
Currently I'm mostly interested in 3G reception - if this is poor then the phone will spend a lot of time (and battery) looking for signal, loosing contact, toggling back and forth between 2G and 3G etc. However, need to consider that 3G can exist on both 900 and 1800MHz in Europe. If poor antenna design is the culprit then this may only effect one of the bands, meaning that certain users have great signal, whereas others report poor reception.
Click to expand...
Click to collapse
I mainly need this for calls (not so much data) so till 110 Im still ok?
I often get 100+ :/ Lowest I have seen is 90. Returning the phone hoping its glitch
Stiflerlv said:
I mainly need this for calls (not so much data) so till 110 Im still ok?
I often get 100+ :/ Lowest I have seen is 90. Returning the phone hoping its glitch
Click to expand...
Click to collapse
At -110dBm you have very little margin. As long as you aren't walking around the house it should be ok.
But it really depends on the coverage in your area.
NB: the numbers are dBm and negative i.e. a -90dBm signal has a hundred times more power than a -110dBm signal:
10^((-90dBm-(-110dBm))/10) = 100
aza314 said:
At -110dBm you have very little margin. As long as you aren't walking around the house it should be ok.
But it really depends on the coverage in your area.
NB: the numbers are dBm and negative i.e. a -90dBm signal has a hundred times more power than a -110dBm signal:
10^((-90dBm-(-110dBm))/10) = 100
Click to expand...
Click to collapse
nice, comparing to my old HTC Tattoo and test simcard I got from carrier, Its around 15-20 dBm better signal for Tattoo...
Im gonna go for warranty I guess
Bump. Like to hear how it compares with other phones on the T-Mobile USA network.
Thanks in advance.
I was just going to create a new thread on this topic until I found this. I would have to say the reception on the one s is considerably worse than other tmobile phones. Today I traveled to an area with generally poor reception and my wife's blackberry bold 9900 had 1 bar of 4g while my one s had an "x" for not signal at all.
When I used my galaxy s2 in the same exact area i used to get at least 2 bars of 4g. It actually worries me that i get zero reception while our other phones were still on 4g, not even edge.
Can this be fixed with a radio software fix or is this a hardware issue? Im pretty pissed because I want to like this phone so much.
What are the experiences of others?
On tmo us, I'd have to say that my signal is the same as it was on my g2x. I'm either in an area with awesome signal (work), or an area with practically no signal (my 100 year old house).
I wouldn't call either situation dramatically different than the last few phones I've had.
Mike,
On one hand, I did some testing with a galaxy s2 and found ours to be comparable usually, but on the other, there are signal drops issues and the days switching so there still is something odd here.
I also hope to have it fixed by a radio update than a hardware one...
I also like this phone much except for its network issues.
Sent from my HTC One S using XDA
Well, HTC wanted my phone back in for investigation. Duly sent it back and it was pretty much turned round within the day. All they have done is load the latest software version which in truth if I'd not packaged it up on Monday could have done myself. I believe Three UK released the update on Monday anyway?
Network connection seems to be slightly better but not by a great deal. I'm not sure what I expected from HTC. If it's hardware there seems to be little knowledge of a problem with them and firmware/software they'll only have the latest versions and hope for the best. I'll just have to see how it goes for the time being. I always have the option to sell it and look for something else.
Not right impressed with HTC's packaging back of phone. I stupidly wrapped it in bubble wrap and put it in a box to dispatch. They simply found a box and chucked it in it so it was free to rattle about all the way home. As a result it has picked up a chip of the coating on it's top edge - unless it was done on the work bench. Certainly wasn't like that when it went as use a Case-Mate Tough cover. Not overly upset about that but should I mention this to HTC? Seems a bit of a poor do
I finally get my HTC One S TODAY! As soon as I do, I will do a comparison. I work for T-Mobile (until my call center closes), so I have a bunch of phones to compare with and test against.
I don't have another (working) phone to compare, but my circumstances make that moot anyway. I have the international One S on AT&T, and since the phone lacks the UMTS 1900 I expected to get lower than usual signal compared to my Desire (A8182, RIP), but hoped that most areas have been upgraded to 850 by now.
Anyway, at work (inside concrete block building with metal structure roof) I am getting between -107 and -88db, (with 10 asu?) depending on where in the building I am. In a larger city I usually get between -30 to -18db, But I do not live or work in a large city.
Even so, so far battery life is way over expectations. currently on 53 hours on a single charge, with 23% battery remaining.
I always get 3/4 bars like my Amaze.
mmceorange said:
I don't have another (working) phone to compare, but my circumstances make that moot anyway. I have the international One S on AT&T, and since the phone lacks the UMTS 1900 I expected to get lower than usual signal compared to my Desire (A8182, RIP), but hoped that most areas have been upgraded to 850 by now.
Anyway, at work (inside concrete block building with metal structure roof) I am getting between -107 and -88db, (with 10 asu?) depending on where in the building I am. In a larger city I usually get between -30 to -18db, But I do not live or work in a large city.
Even so, so far battery life is way over expectations. currently on 53 hours on a single charge, with 23% battery remaining.
Click to expand...
Click to collapse
In another thread the box of the tmobile version says it has the 1900 UMTS band. You may be better of with an unlocked tmobile version.
Just tried at a TmoUS store. My HD2 had about -63dB, HOS on display had only -75~-79dB. Disappointed.
motionUS said:
In another thread the box of the tmobile version says it has the 1900 UMTS band. You may be better of with an unlocked tmobile version.
Click to expand...
Click to collapse
I am sure you're right, but I like the look and feel of the "MAO" much much more than the gray/blue. If T-mobile (or better yet, Telus) gets the black version I will likely switch.
jjmai said:
Just tried at a TmoUS store. My HD2 had about -63dB, HOS on display had only -75~-79dB. Disappointed.
Click to expand...
Click to collapse
That means absolutely nothing. You don't even know if they are connecting to the same cell site.
Sent from my HTC One S using XDA
I’m not sure this is the place to ask or if someone who knows the board better can move this.
I’m using cell phones as rural internet because there’s nothing here other than signing a 2-year contract and using satellite internet, and there’s a fiber-optic project supposedly under a year away.
I recently got moved (Straight Talk) from AT&T towers to T-Mobile. Uptime is around 30%, and after observing and trying to use for a week or so I figured out: Some towers work, some don’t. I can see a signal strength in “about phone” around -115 dbm when there’s no internet, that’s more like -92 when it works. I can fairly reliably get on a working tower for a couple minutes by:
Go into Airplane Mode (Android 5.02) for a minute, turning the radio off, then back on. Turn the wifi hotspot back on. On the computer drop and reestablish the connections to the phone’s AP (ifdown, wait, ifup), ping something to test. Slightly cumbersome and it switches back fairly soon. Sometimes minutes, sometimes hours. How busy the phone system is may affect this.
This particular phone is rooted so I could edit some text files if I knew which. I don’t know if the weak signal tower doesn’t work just because of the weak signal or if it’s located someplace without internet. If I could choose a preferred tower, or blacklist the bad one, or set the minimum acceptable signal to like -100 dbm, those would all work. There are probably apps for this. Or maybe it’s control the phone companies don’t want you to have.
ab1jx said:
I’m not sure this is the place to ask or if someone who knows the board better can move this.
I’m using cell phones as rural internet because there’s nothing here other than signing a 2-year contract and using satellite internet, and there’s a fiber-optic project supposedly under a year away.
I recently got moved (Straight Talk) from AT&T towers to T-Mobile. Uptime is around 30%, and after observing and trying to use for a week or so I figured out: Some towers work, some don’t. I can see a signal strength in “about phone” around -115 dbm when there’s no internet, that’s more like -92 when it works. I can fairly reliably get on a working tower for a couple minutes by:
Go into Airplane Mode for a minute, turning the radio off, then back on. Turn the wifi hotspot back on. On the computer drop and reestablish the connections to the phone’s AP (ifdown, wait, ifup), ping something to test. Slightly cumbersome and it switches back fairly soon. Sometimes minutes, sometimes hours. How busy the phone system is may affect this.
This particular phone is rooted so I could edit some text files if I knew which. I don’t know if the weak signal tower doesn’t work just because of the weak signal or if it’s located someplace without internet. If I could choose a preferred tower, or blacklist the bad one, or set the minimum acceptable signal to like -100 dbm, those would all work. There are probably apps for this. Or maybe it’s control the phone companies don’t want you to have.
Click to expand...
Click to collapse
It may be possible to exclude certain towers, but for all intents and purposes, it is not possible to include/select/lock-in specific towers. Here is why, if the tools and methods to do so were readily available, then, inevitably more people would use those tools and methods. The more people were to use those tools/methods, the more unstable the whole network would become because the system would not be able to shift the load between towers to equalize/stabilize the network as a whole.
This is because the system works by balancing load, sometimes a signal can be weaker than another but, at the same time, also be faster than other. Stronger signal does not always equal faster speeds.
The concept would be similar to having more than one router/wifi signal at home, then, having everyone in the house and any/all neighbors that are in range, all connected to the same signal/router. The signal they are all connected to would be slow and unstable, the system must have the ability to "bounce" everyone around between all of the routers in order to keep performance at optimum levels "across the board". If everyone is "locked" to the one signal/router, the system can't manage itself, which leads to degradation.
Poor signal in rural areas can be expected, there isn't much you can do about it. The towers are positioned to provide coverage to as many customers as possible from their location. Also, some of the issue in rural areas is a "line of sight" thing. The lay of the land can be a hindrance to signal.
I also live in a rural area of a rural town. I get crappy signal when using cellular network, more down time than up time. I deal with having a decent(but still slow) signal for 1-2 minutes and then when the phone's system runs the next wifi/cellular data re-scan to search for better signal, everything stalls as if I'm getting no signal and it doesn't resume until it either keeps the connection it already has or it just drops out completely for 5-8 minutes until the next time the re-scan can find a signal to connect to. Then the cycle starts over with decent signal for 1-2 minutes or so, until the next re-scan, anyway. I have to turn of mobile data when at home because the virtually continuous re-scanning drains the battery and the device runs warmer than it should normally.
Sent from my SM-S767VL using Tapatalk
OK, thanks. Line of sight - I'm at 1600 Feet elevation, people driving by stop to use the cell service before they go back into the next valley.
I've been with Straight Talk since 2015, originally using AT&T towers, I think we used 13 GB of data last month. AT&T worked very well, I'd say faster than satellite internet. Verizon is also an option.
A weak signal isn't the same weakness for everyone, some people will actually be closer to it. And the population density isn't very high around here. Lat 42.65, lon -72.83. I pay about $60/month for "unlimited data", some fraction of that must end up going to T-Mobile. If the county weren't going to be getting fiber optic networking soon I'd expect the money might go into building out cell systems to handle the load. There seems to be no scaling back and limiting everyone to some number of KB/sec, with that number decreasing as more people use it. My data's either in service or it isn't. -115 dbm is weak by everything I've seen.
I also have a Huawei E3372 modem I can put my SIM into. I bought a pair of small gain external antennas with 3 meter cords. I'd need to get those up high and run something like a Raspberry Pi as a router.
ab1jx said:
OK, thanks. Line of sight - I'm at 1600 Feet elevation, people driving by stop to use the cell service before they go back into the next valley.
I've been with Straight Talk since 2015, originally using AT&T towers, I think we used 13 GB of data last month. AT&T worked very well, I'd say faster than satellite internet. Verizon is also an option.
A weak signal isn't the same weakness for everyone, some people will actually be closer to it. And the population density isn't very high around here. Lat 42.65, lon -72.83. I pay about $60/month for "unlimited data", some fraction of that must end up going to T-Mobile. If the county weren't going to be getting fiber optic networking soon I'd expect the money might go into building out cell systems to handle the load. There seems to be no scaling back and limiting everyone to some number of KB/sec, with that number decreasing as more people use it. My data's either in service or it isn't. -115 dbm is weak by everything I've seen.
I also have a Huawei E3372 modem I can put my SIM into. I bought a pair of small gain external antennas with 3 meter cords. I'd need to get those up high and run something like a Raspberry Pi as a router.
Click to expand...
Click to collapse
I am on Straight Talk also, but I'm on the Verizon side. In my opinion, the Verizon side is little better and has somewhat better coverage than the T-Mobile, Sprint or AT&T side. Other than when at home, I get perfect signal strength, the only reason I get crappy signal is I'm one of the ones dealing with line of sight. I'm several miles outside of town in a low-lying area between two hills.
Sent from my SM-S767VL using Tapatalk
I should try Verizon. They're the default for landlines here but I got the impression they only did contract phones. I have 3 working Motorola XT1527s plus my modem, not interested in some contract phone. This T-mobile experience is my first other than AT&T. There's a website where you can download APK files to sideload, that runs through T-Mobile last I knew.
I think I've figured out how to talk to a human at Straight Talk. Call during east coast business hours, and in the 2nd menu mention data issues. The night/weekend people never seem to accomplish anything. They're eager to help bit they're most effective at the bulk of common issues like billing or changing a SIM. Took me over 10 phone calls last time to get anywhere.
Just received my Xperia 5 II. I'm enjoying it so far but unfortunately one of the most basic requirements is letting it down, 4G signal strength. I'm on Vodafone and using the SIM in my Mate20 Pro I can gain full bars. However using the same SIM in this phone I barely get one bar with the status showing around 105 - 115 dBm. Out of curiousity I switched to GSM using the test menu and it dropped to 85 dBm. Anyone experiencing similar?
Thanks.
Bugsy46 said:
Just received my Xperia 5 II. I'm enjoying it so far but unfortunately one of the most basic requirements is letting it down, 4G signal strength. I'm on Vodafone and using the SIM in my Mate20 Pro I can gain full bars. However using the same SIM in this phone I barely get one bar with the status showing around 105 - 115 dBm. Out of curiousity I switched to GSM using the test menu and it dropped to 85 dBm. Anyone experiencing similar?
Thanks.
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Hi!! I have the terminal for about 1 week. I have the same problem. I have Vodafone Spain. I think it is a software problem because I have compared with a Realme x2Pro and the indicator is very good, the values are similar in Xperia. So I think it is an OS problem. Without any coverage bars, the phone makes calls without problems. They are not cut or similar.
That's good to hear thanks! Hopefully Sony can be made aware of this and provide a software update! As I type this it's sat between 0 and 1 bar
Do you have Vodafone ROM? Flashing an original Sony ROM may fix the problem. Can be?
It's pretty much out of the box and updated to the latest software. Interestingly my H+ speed is twice as fast as my 4G speed!
I've just logged in to create a thread about this problem, and I see that I'm not the only one experiencing it. It's really frustrating, my previous device (essential) in the same spot with the same sim card, can achieve 3(!) times faster download speed
Sent from my XQ-AS52 using Tapatalk
Same problem here with wifi and 3g (h).
Waiting fix for this issue..
I want to think that it is a software problem. Seeing that there are many people with the same problem, I do not think that all the devices are bad.
Unless the issue is due to hardware by design. They might've opted for a cheaper antenna system that doesn't get enough signal. In that case we're screwed.
I read quite a few posts regarding the X1ii having the same issue, that doesn't give me much hope! Thankfully I'm in the 14 day return period so I will keep an eye on this thread and also the signal when I'm in the car etc.
I am experiencing the exact same issues on 4G LTE here in canada. And I don't understand what's going on because apart from my home going outside and using data exclusively I'm getting full speeds 4G plus no problem. However certain times of the day primarily during the evening I do have hiccups where I have dropped connection and it takes a while for the phone to just do its thing and then get to have the internet back. With regard to the low signal yeah I'm getting full service my phone calls are working properly text messages are sending but I'm only getting one to two or even zero bars on 4G LTE.
This is all on my brand new Sony Xperia 5 mark ii. I'm hoping the update to Android 11 or a couple of security patches down the line or lifespan of this device will fix this issue. But I'm going to try not to concern myself with it as of yet because again the one place I thought I wouldn't be able to get anything which is my use of the phone outside in public I was able to get full if not better service than anything I did at home. And at home it's not that bad either it's just one point in time the signal will cut off and drop.
thepersona said:
I am experiencing the exact same issues on 4G LTE here in canada. And I don't understand what's going on because apart from my home going outside and using data exclusively I'm getting full speeds 4G plus no problem. However certain times of the day primarily during the evening I do have hiccups where I have dropped connection and it takes a while for the phone to just do its thing and then get to have the internet back. With regard to the low signal yeah I'm getting full service my phone calls are working properly text messages are sending but I'm only getting one to two or even zero bars on 4G LTE.
This is all on my brand new Sony Xperia 5 mark ii. I'm hoping the update to Android 11 or a couple of security patches down the line or lifespan of this device will fix this issue. But I'm going to try not to concern myself with it as of yet because again the one place I thought I wouldn't be able to get anything which is my use of the phone outside in public I was able to get full if not better service than anything I did at home. And at home it's not that bad either it's just one point in time the signal will cut off and drop.
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You have said it. He receives calls correctly and works perfectly. So I think it is a software bug. It does not mark the coverage well. The values are similar on other devices. At least in my case.
The speeds I tested personally have huge differences, so at least for me, there is a significant difference
Sent from my XQ-AS52 using Tapatalk
Befree197 said:
You have said it. He receives calls correctly and works perfectly. So I think it is a software bug. It does not mark the coverage well. The values are similar on other devices. At least in my case.
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I am really hoping that it's a software bug and nothing more. Hopefully it will get addressed. it was interesting going into my local Telus having neither of the representatives in store know what VOLTE was. I was baffled I figured people that work there would have an idea of the services involved or bundled with what they're offering LOL but I think I'm better off dealing with tech support hahaha
I was browsing the XP 5 M2 forums here with the intend to import this phone to India as it seemed an excellent buy. Now after seeing the poor signal issue, I have my concerns. However, you can try doing the following and report back
1. Check "mobile network standby" usage under the battery settings. If the signal actually is too low, this value should be in high percentages -maybe above 10% of the overall battery consumption.
2. Download and install GSAM/BBS battery monitor app and check the standby drain per hour on 4G/LTE, keeping the phone idle overnight or not use it for an hour during day time. Ideally it should be less than 1-1.5%/hr during the day on idle and overnight should be less than 1.0%/hr on LTE. If this is the case, its only the signal bars and a software issue. Avoid measuring on WIFI as the drain is usually much less on wifi anyways.
3. Download and install 'Network Cell Info" (https://play.google.com/store/apps/details?id=com.wilysis.cellinfolite) and check the actual strength with different phones at the same spot and same time. Cellphones do switch towers frequently even at the same spot. This app will give detailed info on the signal strength and towers (if your telco provides). It will also show where the towers are located approximately and you can compare phones on how they stack up in a similar setting.
4. Force 4g/LTE mode only under network preferences (if available). Check the dBm and ASU levels in this mode and see if it's any different from 5G/4G mode.
If the standby drain is low and the phone lasts a day or more on normal usage, then no need of worry, its the signal bars that are showing wrong. I'd like to hear back from you all as my purchase decision will be based on your feedback on standby drain.
Ah, finally the same issues as I am experiencing. I also have only one or sometimes zero bars. The people I call also tell me connection is bad. Sounds drop, we can't talk simultaneously and so on. Sometimes I can't even internet with wifi. I also hear people on the phone that sounds drop.
I don't feel comfortable about all the suggestions to enable or disable stuff in the default settings, set preferred network to only 4g or disables 5g;
1- I tried this but doesn't make a difference
2- This should work out of the box. I have several phones (samsung, Iphone, Oneplus) and none of these have these problems.
Sometimes I do have full bars, and the internet is very good. I noticed this yesterday. And once on the other side told me the quality was allright, but almost all the time the strength is zero to one bar and quality is really bad.
I also tried a new simcard, no difference. Vodafone also sent it to repaird and I got a complete boardswap, but no difference.
linom said:
I was browsing the XP 5 M2 forums here with the intend to import this phone to India as it seemed an excellent buy. Now after seeing the poor signal issue, I have my concerns. However, you can try doing the following and report back
1. Check "mobile network standby" usage under the battery settings. If the signal actually is too low, this value should be in high percentages -maybe above 10% of the overall battery consumption.
2. Download and install GSAM/BBS battery monitor app and check the standby drain per hour on 4G/LTE, keeping the phone idle overnight or not use it for an hour during day time. Ideally it should be less than 1-1.5%/hr during the day on idle and overnight should be less than 1.0%/hr on LTE. If this is the case, its only the signal bars and a software issue. Avoid measuring on WIFI as the drain is usually much less on wifi anyways.
3. Download and install 'Network Cell Info" (https://play.google.com/store/apps/details?id=com.wilysis.cellinfolite) and check the actual strength with different phones at the same spot and same time. Cellphones do switch towers frequently even at the same spot. This app will give detailed info on the signal strength and towers (if your telco provides). It will also show where the towers are located approximately and you can compare phones on how they stack up in a similar setting.
4. Force 4g/LTE mode only under network preferences (if available). Check the dBm and ASU levels in this mode and see if it's any different from 5G/4G mode.
If the standby drain is low and the phone lasts a day or more on normal usage, then no need of worry, its the signal bars that are showing wrong. I'd like to hear back from you all as my purchase decision will be based on your feedback on standby drain.
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Here are some stats
https://i.ibb.co/2SwYRRg/mobile-network-standby.png
https://i.ibb.co/5jmytx3/standby-drain.png
https://i.ibb.co/WpztLJN/signal-strength.png
https://i.ibb.co/hdDg6nL/network-cell-info-xperia.png
https://i.ibb.co/RSQwn3Z/network-cell-info-pocophone.jpg
It's really disappointing for a phone that costs around 900 euros to suck at the most important task that it has to do. Yesterday I was sitting with a friend of mine that has an OnePlus 6T. He had full bars and I was between 1 and 2 bars. I haven't seen full bars ANYWHERE. I don't know what is wrong, I hope it's a software bug or something, but I'm not optimistic about that
Sent from my XQ-AS52 using Tapatalk
to compare signal quality you have to download netmonster, bars are not good to make a comparison, however compared to my old mate 20 pro the signal quality is good despite sometimes i have 1 bar if you open netmonster you can see good value, no complain at all , btw i live in Rome.
But I experience also bad quality. WiFi and cellular. My Samsung, iPhone and OnePlus didn't have problems with my WiFi also it's was weak upstairs, but my Sony has sometimes no WiFi at all.
And when calling, not over WiFi, sounds is bad, is dropping a lot.
Looks like Sony can't handle a weak signal as good as other phones?