Related
Guys I am really struggling with this phone. I have wasted 2 entire workdays now trying to get it how I like it. Yesterday I rooted with motofail2go and ran into an issue with usb only recognizing as charge only. Turns out I had to enable debug mode, turn off the phone, turn it back on, and then disable debug mode. Fixed the problem at 130 PM today.
At 145 PM today after doing this fix and running an ap called reverse tether my mobile data has disabled itself and I cannot get it to turn back on. Wifi is fine. Like I said I ran into some problems with debug mode switching settings around even when outside of debug mode and I cant for the life of me figure out how to reset my data connection.
Key fact: Even though the phone shows no data, when it boots up gmail always pops up with hundreds of new messages that I havent had the time to check nor did I choose to open the gmail ap. Its like gmail can still access the internet but it is disabled for me or any other function. For all I know it could simply be chached messages showing up automatically without checking for or recieving new messages.
I have done a soft reset and cycled airplane mode a few times. I have cycled thru the available network options and still nothing.
I am really having a hard time enjoying this phone as much as I would like to becaue of these weird issues. This is my first Motorola and I must say I am not impressed. And then it is sad coming to the XDA photon Q forum and there is no organization, no stickys, no useful threads hilighted, its like no one even cares about this phone. I have no clue what I am even doing when rooting, unlocking, bla bla whatever but at least the other forums are well organized and thoughtfully moderated. I dont even t think the mods here have the Photon...
Rant off... TIA
I seemed to have all kinds of random issues and problems when I first got this phone rooting and applying the first few mods, but...knock on wood they all worked themselves out and it's been solid.
A few weeks ago during that time I too experienced the loss of data issue. I was on wifi all day while at work tweaking & playing with the phone, then when I left work,...bam,..no wifi. Reboot, nothing. Airplane on/off, nothing. Tried updating the PRL, weird thing is I could watch it turn the 3G on to "phone home" to Sprint, then it would say the PRL was current and the data would be back off. WTF? Haha..
Surprisingly, what ended up working for me was the SprintZone app.
I opened the Sprint Zone app.
Scoll to the bottom and in the lower right there's a "Help" tile.
Scroll to the bottom of that next page and at the very bottom it says Update Profile.
After hitting that, I had my data back and haven't had the problem since that one time.
I wanted, so badly, for this to fix the issue. I just knew it would... but it didnt. I updated my PRL and Profile by wifi along with the Sprint Zone update you mentioned but still nothing, only wifi.
Can Sprint do any sort of reset?
Is there any way that Moto or Sprint have an auto off switch installed in the phone or the programming that is triggered by something like tethering without a tethering plan? Or rooting without using the Moto unlock key via motofail2go?
On a more general note can someone please tell me how to transfer files from my internal storage to the SD card? My internal memory is literally all used up by 2 games and my usual apps... i keep getting the low volume space warning popping up. Pretty ridiculous for a brand new top shelf phone.
I don't think it will make a difference, but make sure you are NOT on wifi when you try the SprintZone update.
I wasn't connected to wifi when it worked for me. Probably separate causes behind our similar issue, so what worked for me may not for you, but worth a shot.
I found out what it is:
Why did my mobile internet stop after using this app?
It has been reported very rarely that mobile internet stops working after using the app. This is due to the Appear as 3G feature.
If the 3G option is causing you problems, you can turn it off in the settings menu.
If this rare problem happens, to restore your device's internet, go to Mobile Network settings > Acess Point Names (APN) and choose Reset To Default from menu, or manually add your carriers APN.
Click to expand...
Click to collapse
Can anyone tell me how to reset my APN on the photon Q?
To transfer files from your internal sd card to the external sd card you can use a file manager like Astro or es file manager. I use es file manager personally, it has all the features of root explorer in a free app with easy to use interface. The internal storage is marked as the /sdcard directory and the external sd card is marked as /mnt/external1
In es file manager just enable the root options in settings and navigate up one level from the /sdcard directory to find the /mnt directory.
The built in file manager will do it too, but the options are limited and interface is clumsy.
Sent from my XT897 using xda app-developers app
Hey guys, let me just start off by saying I have spent almost 8 hours straight today trying to figure this out and dig myself out of a hole I've created for myself, that being said, I'm going to try and be as detailed as possible so you guys know EXACTLY where I am and what I've tried. This post looks long but that's because it is. It's pretty much my entire day's worth of trouble typed out. So just bare with me and see if you guys can help me out here!
I have a T-Mobile Galaxy S4 model: SGH-M919 it has Android 4.4.2. Now on to the problem: I've had this phone for almost a year now and a few months ago I rooted it. Did a simple Youtube tutorial and used Odin to do the work and everything worked out fine. A couple months down the road (yesterday), after using the phone like a teenager, downloading apps and cluttering it up it started to slow down and not run some apps. After thinking about it I decided to factory reset it. All of my contacts, photos, and videos were backed up on Google so I thought "why not?" Well, this is where $#!% hit the fan.. being rooted then factory reset, right before the phone came online it had me answer two questions about the root. Something to the effect of "Do you want to keep root? (This option is not reversible)" I thought since I wasn't using the features I originally rooted the phone for I figured nah just get rid of the root. So the phone did its T-Mobile boot up and started the Initial setup.
Everything up to to this point was fine until I wanted to log in to my Google account during the setup. Please understand that where I am I have full 4G LTE coverage and have access to a pretty fast and sturdy wifi connection. Well, when it came to the google sign in I entered my email and password and it came up with a message reading "Can't Sign in - Can't establish a reliable connection to the server" (believe me i wish that was the only issue) so after reading that, I thought I'd try with my wifi.. nope. Same thing. Since neither my 4g or wifi worked I thought it was Google's servers so I tried again this morning, same thing. (keep in mind at this point i think my phone isn't rooted anymore.) I call the t mobile store and they give me a technical support number, so I call it and I tell them i cant sign into Google. The gentleman told me he cant do anything because he can tell my phones been rooted. Only thing he suggests is to contact Google, well, the customer care number just tells you go to google.com/support and there's nothing there about my problem.
This is where I dig my hole even deeper. I tried another factory reset and up in the top left corner i still see that root text. Even the rooted android symbol pops up before the Samsung logo or t mobile. Since I saw that I thought "ohh it just didn't get unrooted all the way." I look up ways to completely remove a root and a lot of them require plugin your phone into the computer and using Odin to flash a stock firmware on to the device. I went to plug my phone into the usb port but my computer didn't recognize the usb device, having experienced this a long time ago I searched around for the latest Samsung usb drivers and I installed those. Device still isn't recognized. Let me just note before people tell me to use MTP mode or Developer tools> usb debugging or connection mode.. The only thing that happens when plugging my phone via usb is the phone starts charging and my computer makes the trumpet noise like something is plugged in. Other than that, there is NO notification of it being plugged in. The reason i stress this is because I called Samsung technical support at this point and the guy (not gentleman) treated me like a 5 year old and ran me through all of these options after i told him I already did everything he was suggesting, including downloading Samsung Kies 3 and having it install the drivers. It does not pick up the device either.. at this point I looked up ways to remove the root without the computer. I found out you can just go into the root app "SU" or something and theres a remove root option. I jumped on that opportunity and had it removed. I restarted the phone and all the problems still persist, it even still has the root text on the top left when you factory reset it again. However now, even if you factory reset and select the option "keep root," thinking it would bring back the"SU" app it does NOT.
So lets recap. I have a phone that thinks its rooted and even appears rooted to t mobile but doesn't have any of the root apps or privileges or capabilities to fix my Google log in issue (like the host file in filemanager). And I can't re-root to get that app back because none of my 3 usb ports, 3 different usb cables (one being the cord that came with the phone), or any of the ports/cables on someone else's computer will recognize the darn thing to work on that way! I have all these issues that are supposed to fix each other but I can't do any fixing because they cancel each other out too... I'm at a dead end.
In case this isn't the right forum/website/thread/post area etc.. I have this whole message saved in Microsoft Word document so I can repost it anywhere you guys might suggest better results. Any help/advice will be much appreciated.
I received an OTA Update in early to mid May. I am now forgetting which version I received at that time. ( I forget as I have done so many downgrades/upgrades/factory resets in my troubleshooting the last month!) Up until these issues, I've never rooted or flashed a ROM, or unlocked boot loader or anything. My N5 had always been completely stock.
First Issue
It all started with just the sim card. I get "no sim card" message, even though it was in there. This was my original SIM card and I had never ejected it since I bought it new. I found I could turn it off, pop it out and back in, and boot it again. Sometimes it will see the sim card again. It may take 20 times, but finally work.
I naturally got a new sim card, as well as confirmed said sim cards worked in other phones. My wifi and bluetooth were working fine at first. Working with google support, they recommended a factory reset to fix the sim card issue. Immediately after the factory reset, my bluetooth would no longer turn on nor show a MAC address. At this point, my wifi was fine.
Second Issue
In addition to the sim card slot issue, now my Bluetooth no longer works! Around this time, I received another OTA update, this time it was 5.1.1 LMY48B. I had hoped it would fix the issues, but no dice! I start reading up on the XDA forums as I am determined to start rolling back to see if this will fix anything. I unlocked the boot loaded, rooted, etc following the threads on XDA
Third Issue
I do all sorts of flashing to hammerhead-krt16m_4.4 to hammerhead-ktu84p_4.4.4 to hammerhead-lrx21o_5.0 to hammerhead-lmy48b_5.1.1 . On the final flash back to 5.1.1 my wifi now no longer works!!!!!!!!!!! It is stuck at wifi turning on and no MAC address shows. It also seems my cell data is very very slow now!
After many calls to google, I think I finally succeeded in getting a “ticket routed up”. My phone is from the play store around 10/31/2013. They keep pushing I am out of warranty. I attempt to ask for a refurb N5 without luck so far. I am not very confident anything will come from google. This being my only handset now, it is just not an option to send this to LG. My current state is my voice/txt and cell data are working. Data seems a little slow but usable. Wifi and bluetooth won't turn on. I also still have the sim car slot issue upon rebooting. After a bunch of reboots it will eventually see sim card.
What else can I try? Is there a better way to attempt to repair/reload my radio drivers? Perhaps there is corruption of sorts? I have not tried a custom ROM or radio or kernel…… I did take to a local tech. They looked at everything literally under a microscope and did not see any issues that way. I am in the USA and have a lgd820. Although we are quick to assume a hardware issue, I am wondering if there is some sort of incompatibility with the first run of N5 and lollipop….. who knows!
I’ve read all sorts of threads on the internet. It seems I am not the only one. We are very quick to assume it must be a bad motherboard, it just seems too coincidental to me!
Here is a collection of threads……
Within the N5 Sub
http://www.reddit.com/r/Nexus5/comments/2g0i3m/no_wifi_or_bluetooth/
http://www.reddit.com/r/Nexus5/comments/253y8d/my_nexus_wont_activate_wifi_and_bluetooth/
http://www.reddit.com/r/Nexus5/comments/2pur0v/wifi_stuck_on_turning_on_mac_and_ip_addresses/
http://www.reddit.com/r/Nexus5/comments/361ecw/help_wifi_and_bluetooth_stopped_working/
http://www.reddit.com/r/Nexus5/comments/2h4co7/wifi_wont_turn_on/
http://www.reddit.com/r/Nexus5/comments/2hpj2w/can_no_longer_connect_to_wifi_stuck_at_wifi/
http://www.reddit.com/r/Nexus5/comments/2wjk38/wifibluetooth_issues/
http://www.reddit.com/r/Nexus5/comments/2zboet/no_wifi_no_bluetooth_and_reboots_whenever_i_press/
Other Links
http://forum.xda-developers.com/google-nexus-5/help/wifi-stuck-t2721643
http://forum.xda-developers.com/google-nexus-5/help/bluetooth-t2733672
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w;context-place=forum/nexus
https://productforums.google.com/fo...otification#!category-topic/nexus/1H6ZiIMYrtw
https://productforums.google.com/forum/#!topic/nexus/ke-OEPLbRSQ
https://productforums.google.com/fo...xus/lollipop|sort:relevance/nexus/NbO-AGvRCLk
http://code.google.com/p/android/issues/detail?id=80028
I found this, but not really sure it’s the same thing….. http://forum.xda-developers.com/showpost.php?p=52441901&postcount=47
Prodeje79 said:
I found this, but not really sure it’s the same thing….. http://forum.xda-developers.com/showpost.php?p=52441901&postcount=47
Click to expand...
Click to collapse
Hi,
This link was actually what i was going to suggest. It seems you've tried pretty much everything in the book except that.
I think its worth a try. Same as any other learning process, take your time and read the whole thing once or twice until you feel comfortable with the process. Then go for it.
Darn it, I should have downloaded those programs BEFORE rooting my phone again. Now I a struggloing to get my SIM card detected again to get data to DL them! whooops!
How would I go about attempting to read my files first to see if they are accessible and potentially write down my old MACs first?
EDIT: I found this but not sure how to get that working? I have Windows 7 and CMD prompt at this point. what program is that using?
https://www.reddit.com/r/Nexus5/comments/2j6vao/how_to_changefix_your_wifi_mac_address/
beekay201 said:
Hi,
This link was actually what i was going to suggest. It seems you've tried pretty much everything in the book except that.
I think its worth a try. Same as any other learning process, take your time and read the whole thing once or twice until you feel comfortable with the process. Then go for it.
Click to expand...
Click to collapse
OK, I went through those steps. everything appeared to go through correctly. Still no wifi nor bluetooth
EDIT: I rebooted a second time. WHen it first boot up, wifi was on and connected to my works AP. I quickly went in and snagged a screen shot of MAC address. Oddly enough, it did not match what I had input via hex editor. Within a few moments the wifi stopped working. It is back to the turning wifi on issue..... bluetooth still not working as well.
Very interesting.....
EDIT2: I get access denied when attempting to read either files within their corresponding folders under persist.
I was able to copy my stock files into my sdcard download folder and read them there without issue. Thus seeing my default addresses for both!
Perhaps it is normal, but I am never able to edit the old or new files under persist. I basically renamed original folders to bluetoothold and wifiold. I could delete them perhaps.
Note that I put my phone into airplane mode before doing anything noted in the steps.
Any other ideas? Given that it is showing my original MAC address the one time it worked, this makes me think that it is not reading the files .macaddr at all
I have the same problem. Funny thing is, the phone is just over 2 years old and the motherboard was replaced just 9 months ago (so, brand new one).
In my case, I received and Android update 2 days before I found the phone burning hot and restarting on it's own. Then the same chain of events you describe started to unleash. Now I can't be sure if this is software related, hardware related or both.
Can't seem to find a solution to the issue either.
Prodeje79 said:
I received an OTA Update in early to mid May. I am now forgetting which version I received at that time. ( I forget as I have done so many downgrades/upgrades/factory resets in my troubleshooting the last month!) Up until these issues, I've never rooted or flashed a ROM, or unlocked boot loader or anything. My N5 had always been completely stock.
First Issue
It all started with just the sim card. I get "no sim card" message, even though it was in there. This was my original SIM card and I had never ejected it since I bought it new. I found I could turn it off, pop it out and back in, and boot it again. Sometimes it will see the sim card again. It may take 20 times, but finally work.
I naturally got a new sim card, as well as confirmed said sim cards worked in other phones. My wifi and bluetooth were working fine at first. Working with google support, they recommended a factory reset to fix the sim card issue. Immediately after the factory reset, my bluetooth would no longer turn on nor show a MAC address. At this point, my wifi was fine.
Second Issue
In addition to the sim card slot issue, now my Bluetooth no longer works! Around this time, I received another OTA update, this time it was 5.1.1 LMY48B. I had hoped it would fix the issues, but no dice! I start reading up on the XDA forums as I am determined to start rolling back to see if this will fix anything. I unlocked the boot loaded, rooted, etc following the threads on XDA
Third Issue
I do all sorts of flashing to hammerhead-krt16m_4.4 to hammerhead-ktu84p_4.4.4 to hammerhead-lrx21o_5.0 to hammerhead-lmy48b_5.1.1 . On the final flash back to 5.1.1 my wifi now no longer works!!!!!!!!!!! It is stuck at wifi turning on and no MAC address shows. It also seems my cell data is very very slow now!
After many calls to google, I think I finally succeeded in getting a “ticket routed up”. My phone is from the play store around 10/31/2013. They keep pushing I am out of warranty. I attempt to ask for a refurb N5 without luck so far. I am not very confident anything will come from google. This being my only handset now, it is just not an option to send this to LG. My current state is my voice/txt and cell data are working. Data seems a little slow but usable. Wifi and bluetooth won't turn on. I also still have the sim car slot issue upon rebooting. After a bunch of reboots it will eventually see sim card.
What else can I try? Is there a better way to attempt to repair/reload my radio drivers? Perhaps there is corruption of sorts? I have not tried a custom ROM or radio or kernel…… I did take to a local tech. They looked at everything literally under a microscope and did not see any issues that way. I am in the USA and have a lgd820. Although we are quick to assume a hardware issue, I am wondering if there is some sort of incompatibility with the first run of N5 and lollipop….. who knows!
I’ve read all sorts of threads on the internet. It seems I am not the only one. We are very quick to assume it must be a bad motherboard, it just seems too coincidental to me!
Here is a collection of threads……
Within the N5 Sub
http://www.reddit.com/r/Nexus5/comments/2g0i3m/no_wifi_or_bluetooth/
http://www.reddit.com/r/Nexus5/comments/253y8d/my_nexus_wont_activate_wifi_and_bluetooth/
http://www.reddit.com/r/Nexus5/comments/2pur0v/wifi_stuck_on_turning_on_mac_and_ip_addresses/
http://www.reddit.com/r/Nexus5/comments/361ecw/help_wifi_and_bluetooth_stopped_working/
http://www.reddit.com/r/Nexus5/comments/2h4co7/wifi_wont_turn_on/
http://www.reddit.com/r/Nexus5/comments/2hpj2w/can_no_longer_connect_to_wifi_stuck_at_wifi/
http://www.reddit.com/r/Nexus5/comments/2wjk38/wifibluetooth_issues/
http://www.reddit.com/r/Nexus5/comments/2zboet/no_wifi_no_bluetooth_and_reboots_whenever_i_press/
Other Links
http://forum.xda-developers.com/google-nexus-5/help/wifi-stuck-t2721643
http://forum.xda-developers.com/google-nexus-5/help/bluetooth-t2733672
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w;context-place=forum/nexus
https://productforums.google.com/fo...otification#!category-topic/nexus/1H6ZiIMYrtw
https://productforums.google.com/forum/#!topic/nexus/ke-OEPLbRSQ
https://productforums.google.com/fo...xus/lollipop|sort:relevance/nexus/NbO-AGvRCLk
http://code.google.com/p/android/issues/detail?id=80028
I found this, but not really sure it’s the same thing….. http://forum.xda-developers.com/showpost.php?p=52441901&postcount=47
Click to expand...
Click to collapse
+1
I'm facing the same issues and I tried all the possible steps I could find on internet trying to repair the problem.
Actually, since the latest updates I was encountering some issues with the WiFi only: not turning on either off and not showing properly the MAC addres. So I decided to factory reset, even SDcard and since yesterday I have tried all the possibile guide I found to internet to fix the MAC address not showing and the WiFi not turning on/off but nothing worked. I tried even to flash again the old factory images, such as KitKat, Lollipop, etc., to lock the bootloader again and to dismantle the phone in order to clean the motherboard, but nothing worked. Phone still gives me MAC address 02:00:00:00:00:00 alternatively with the correct one, I can't figure out on what it depends because sometime it seems to work: it shows the correct MAC, it connects to wifi network; suddenly it doesn't!
I'm really going crazy to understand what's wrong.
You'll have to dig up my final posts on this , but in a nutshell, send into LG for repair, select cheapest option they offer. Receive mint phone. My cost was $45 and about one month... I picked up a cheap $20 phone to get me by.
In other news.... I now have a 6p!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Renton91 said:
+1
I'm facing the same issues and I tried all the possible steps I could find on internet trying to repair the problem.
Actually, since the latest updates I was encountering some issues with the WiFi only: not turning on either off and not showing properly the MAC addres. So I decided to factory reset, even SDcard and since yesterday I have tried all the possibile guide I found to internet to fix the MAC address not showing and the WiFi not turning on/off but nothing worked. I tried even to flash again the old factory images, such as KitKat, Lollipop, etc., to lock the bootloader again and to dismantle the phone in order to clean the motherboard, but nothing worked. Phone still gives me MAC address 02:00:00:00:00:00 alternatively with the correct one, I can't figure out on what it depends because sometime it seems to work: it shows the correct MAC, it connects to wifi network; suddenly it doesn't!
I'm really going crazy to understand what's wrong.
Click to expand...
Click to collapse
People,
I hesitate to ask the question again, but I promise you that I've read everything on the subject that I can find (including many of the 171 pages of the "Nexus 5 Flashable Modems and EFS Backup" thread...) and also on a lot of other sites.
My son's N5 on 5.1.1 ran out of battery a month ago (it worked perfectly for the 15 months that I had used it) and when he recharged it he'd lost mobile data. He had the mobile service triangle in the notification bar, but empty. No service.
I have tried absolutely every suggestion that I've read. Airplane mode on/off. Flashed 3 older radios. Installed older Lollipop & Kitkat 4.4.4 from Google Nexus factory image site. Installed the latest nightly of Cyanogenmod. Installed MPZ79M. Rooted it. Nothing works.
I don't believe it's a hardware problem - when I remove and replace the SIM the notification goes from the square with a diagonal bar across it ("no SIM") to the empty triangle. But as soon as I reboot (not just screen off & waken, but full restart) the triangle is replaced with the "No SIM" square again. The same reaction happens on the initialisation after a factory reset - at the "Register SIM" screen it says "No SIM", but extracting and replacing the SIM starts the "Attempting to connect to service" sceen, though this just does nothing until my patience runs out and I skip it. The SIM itself has 3 scratches along it, so all in all I don't think it's a contact problem, but something in the software. The SIM works fine in the Nexus 4 that I've given him.
EFS - I don't know enough about it still, but the phone displays the correct IMEI, so I'm hoping that this means that the EFS is not corrupted?
I know that this is a well-known problem, but on the off-chance that somebody has read a solution that I haven't found...
Thanks for your patience and any help you can offer.
Oh well...
...I guess I have a £350 paperweight?
I suppose at least I can use it as an entertainment console, since wifi seems to be ok. But a terrible shame to waste such a beautiful device.
Maybe you already tried it... Just to be sure:
a) You have incorrect APN configuration, to solve this try resetting your APNs via Settings > Wireless & networks > More > Mobile networks > Access Point Names and then click in three dots above and select "Reset to default".
b) Your mobile phone antenna unit is not working properly, solving this is pretty easy, shutdown your phone, remove your phone's back panel very carefully (using a plastic material..i did it using guitar pick) and then you'll see two wires adjacent to edges of your phone, just remove and refix them gently and reboot your device.
c) Reboot in safe mode and try to play with the preferred network type.
d) I had this problem "No service and no signal network in nexus 5" after restarting phone.
I tried to restart phone few times again and reinsert sim card. No luck.
Then I took sim card out while phone was on ( I forgot to turn it off) and reinsert it and now it's working fine.
It must be a contact problem. Just not shure how long will it work.
Primokorn said:
Maybe you already tried it... Just to be sure:/QUOTE]
Thanks, Primokorn, I'll give your suggestions a go - appreciate the ideas.
I have tried the APN settings, but since there's no SIM (huh!) it's greyed out, though it's temporarily updateable if I extract/replace the SIM while the phone's on - but it's grey again on the next reboot.
Click to expand...
Click to collapse
Primokorn,
No luck. I tried all of these with no result at all. It looks as if this is a very serious flaw in the Nexus 5 - I had my doubts, to be honest, when my son said it started after the phone ran out of battery, but I see exactly the same explanation from other people in the huge number of threads reporting this no-radio problem. How can Google issue such a good phone with such a lousy bug in it...? No point in even asking them (though I've seen at least one person who tried with an impressivly helpful response from the Google support person) since not only is the phone out of warranty but it has been rooted.
Oh well, I enjoyed it while I had it...
I have an HTC One E8... I know, it's ancient... But... It's been a good phone until this past year when it really started dragging. Takes forever to do anything. A year ago, the main camera (is that the front or back camera) stopped working (phone doesn't even recognize that it's there -- flash doesn't work either with a flashlight app). Before that, phone dialing using my Bluetooth earpiece stopped working. Maybe related, but the phone doesn't work as a phone (holding it to your ear). If I'm not using the Bluetooth earpiece, it will only work on Speaker-phone mode (voice command apps such as Google Assistant and song recognition apps like Sound Hound don't 'hear' anything). Lastly, the Bluetooth has been disconnecting for no apparent reason. My earpiece will say 'Phone 1 disconnected', but when I look at the Bluetooth icon on the phone, it still thinks it's connected. Tapping the icon to turn off Bluetooth and then tapping again 'fixes' the problem and it connects again. It's just annoying when it does this in the middle of a conversation (and because, when it happens, the other party doesn't hear me yelling at them to wait because my Bluetooth disconnected because the phone doesn't know that anything is wrong). I had read ones that the Bluetooth drivers for this phone were sketchy. It's strange, though, this this problem has really gotten worse over the past couple of months without me making any changes to the phone. Lastly, the battery has really gone downhill. The phone will unexpectedly shut off around 30% battery. (I even tried the HTC battery recalibration technique -- no joy.) I chalked all of this up (except for the battery issue) to software. I thought maybe a good ol' factory reset (wipe) would fix the issues. For years (literally) it's been nagging me about a system update (Android 6.0). I never did it because the phone was already running slow and it's always screaming about being out of storage space. It hovers around 500MB free most of the time. I don't have that much installed on it. Any apps that will allow it, have been moved to the SD card.
That's the back-story to give you some insight as to what's going on with the phone. I included all of that 'other' stuff (camera and voice dialing issues) in case someone has seen them before and can offer any suggestions there.
So here's where I'm at. I decided to try to do a factory reset to 'refresh' the OS (remove all the patches and updates) and start over. Afterwards, I wanted to run Link2SD with a 64GB SD card so I wouldn't have the space limitations that I'm experiencing now after all of the apps have updated. The other night, after backing up the internal memory and the SD card, I started the process. (BTW, I have another SD card that I'm going to use that I've already partitioned per the Link2SD instructions.) After much trial and error, dead download links, incompatible versions of adb.exe and fastboot.exe I finally managed to get TWRP recovery installed. Then there was the issue of getting a working SuperSU installed. Finally did that. The phone booted and started walking me through the process of setting up my Google account. Everything seemed to go well. The phone was just as speedy as the day I got it. I was even able to restore my 15000 text messages and it was still zippy. It was wonderful! Unfortunately, the camera still doesn't work. Seems like voice dialing isn't working at the moment either. The Bluetooth issue seems to have gone away. Since the camera still isn't working, it looks like I'm gonna have to bite the bullet and get a new phone. This one will just become a 'toy' or a temporary backup phone in the event something tragic happens to the new phone. I'll just use this one on Wi-Fi only to check the weather and maybe play some games (which I had pretty much stopped doing because it was so slow and always out of storage). I would also use it as my portable media device for listening to downloaded podcasts and music while I'm running or riding my bike. It could also (maybe without mobile data) track my runs and rides, etc. As long as it doesn't get slow like it was before, I think it'll do just fine in its re-purposed life. (It was so slow I could barely play music from Google Music and have Google Fit tracking my run at the same time. It would take forever to switch screens!)
Ah, what's this?! Oh, there's that software update again. I guess I'll go ahead and do it before I start setting up a bunch of apps and tweaking the phone to my preferences. Nope! It downloads the OTA update into the Downloads folder and starts the process, but when it reboots, it reboots in Recovery mode into TWRP. I'm now finding that you can't easily do an OTA update after you've rooted your phone and put a custom recovery on it. I've seen lengthy instructions on how to put get a stock recovery.img out of the OTA zip file in the Downloads folder. I've moved it to my PC and pulled the firmware.zip file out. When I try to open the firmware.zip file to get to the recovery.img file, Windows is saying it's corrupted. I also see something about using an RUU.exe or RUU.zip file to restore the phone to stock. I've downloaded the correct RUU .exe file for my Sprint e8 in case I decide to go that route.
Here's my question... I know, finally! Since I don't have really anything on this phone since I did the reset and root, would it just be simpler to use the RUU method to blow it away and start over instead of trying to resolve the corrupt firmware.zip file issue and all of the other steps that follow? That's question #1. Question #2 is this... Will this RUU that I downloaded actually take the phone straight to Marshmallow before it starts walking me through setting up my Google account? If so, that's great! I'm all for the ease of that. I noticed that OTA download was about 250MB, while the RUU download is 1.5GB. Why such a difference? Is it because the RUU is the full-blown deal and not just the patches? I'm fine doing the RUU and then reinstalling and rooting the phone afterwards if that'll work. I still have all the files that I previously downloaded.
Sorry for the novel, but I wanted to be as thorough as possible to eliminate the back and forth "Did you try this?" "Did you try that?" However, if there is anything that I left out that would help with your answer/advice, please don't hesitate to ask. Thanks in advance for any guidance you can give a noob.
lrbarrios