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[Help]Google screwed up my market account. Forcing app repurchase after odin restore.

I have had this phone since launch. I bought several apps when the phone was completely stock. I bought even more when I was running custom roms. I flashed back to stock using odin today and now I can't re-download any of my paid apps without paying again! I am using the same exact google account and email address. I logged into the web market and it doesn't show that I've purchased any apps. I logged into google checkout using the same account and it does have records of all of my purchases. Does anyone know how I can go about fixing this?

k2snowboards88 said:
I have had this phone since launch. I bought several apps when the phone was completely stock. I bought even more when I was running custom roms. I flashed back to stock using odin today and now I can't re-download any of my paid apps without paying again! I am using the same exact google account and email address. I logged into the web market and it doesn't show that I've purchased any apps. I logged into google checkout using the same account and it does have records of all of my purchases. Does anyone know how I can go about fixing this?
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Try a master clear, and enter ur google account again n see if that works. Else maybe a re-flash might help.

Your Market is tied to your Google account. It is independent of the phone. If you properly reflashed using Odin and correctly entered your Google info, there should be no problem. I have flashed 3 different phones many times and never had any problem with redownloading my Market purchases. Free apps will NOT show up after a flash, only purchased apps.

Miami_Son said:
Your Market is tied to your Google account. It is independent of the phone. If you properly reflashed using Odin and correctly entered your Google info, there should be no problem. I have flashed 3 different phones many times and never had any problem with redownloading my Market purchases. Free apps will NOT show up after a flash, only purchased apps.
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Thanks, but I know and have done all of that. The problem is definitely on google's end. It's good this doesn't happen to everyone, but it certainly can. It sounds like I haven't done anything you haven't done.

Have you flashed a custom ROM? Some have been known to change your Market ID. You should write down the Market ID before a flash then if it gets changed there is an app to restore or change it. Have you tried the Market fix in SGS Tools?

Miami_Son said:
Have you flashed a custom ROM? Some have been known to change your Market ID. You should write down the Market ID before a flash then if it gets changed there is an app to restore or change it. Have you tried the Market fix in SGS Tools?
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I don't think it would be a market id because I bought beautiful widgets before I even rooted my phone. It is making me pay for that if I want it again too. I haven't tried sgs tools because I want the phone to be stock in case google actually gets off their ass and does some customer service.

error while retrieving information from server. [RPC]

I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error

Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..

what rom are you using buddy?

I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.

Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.

I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution

phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132

I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol

Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?

yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side

I'll check in on this thread too lol. I'm in exactly the same position. No response from google.

Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?

mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
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It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.

I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!

dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
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I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.

Kurisu87 said:
what rom are you using buddy?
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XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA

I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.

I'm also have issues with my Galaxy S2 and Xoom

Same problem here with my Defy. I'm on CM7.2 Nightly build.

Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?

Full Google play in israel

Hello everyone,
Something weird happened to me.
I live in Israel and we only have access to the apps play store.
When I turned on my n10 today and entered the play store it allowed me full access to the play store, without using a VPN or anything.
I thought it was a glitch or something so I tried it on my n4 using mobile data (my n10 was on WiFi) and to my surprise once I cleaned the play store app cache I had full access to the play store via WiFi and mobile data without using VPN!
I bought songs and videos and streamed them seamlessly on both my devices using different types of internet.
Anyone else came across something like this?! I sure hope this sticks! Lol
Another thing, my friend on his tf300 using the same WiFi couldn't get full access like I did, how weird is this?!
Sent from my Nexus 10 using XDA Premium HD app

Quite strange indeed. Hope it keeps working for you.

mentaist12 said:
Hello everyone,
Something weird happened to me.
I live in Israel and we only have access to the apps play store.
When I turned on my n10 today and entered the play store it allowed me full access to the play store, without using a VPN or anything.
I thought it was a glitch or something so I tried it on my n4 using mobile data (my n10 was on WiFi) and to my surprise once I cleaned the play store app cache I had full access to the play store via WiFi and mobile data without using VPN!
I bought songs and videos and streamed them seamlessly on both my devices using different types of internet.
Anyone else came across something like this?! I sure hope this sticks! Lol
Another thing, my friend on his tf300 using the same WiFi couldn't get full access like I did, how weird is this?!
Sent from my Nexus 10 using XDA Premium HD app
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Click to collapse
I also have an access on my N4.
You can also access to full GP from PC, and even order devices, only to US address.

i also checked it on the pc and when im logged in my account i get full GP when im not logged in i get apps GP only.
wierd stuff lol

yep - provided youv'e made a purchase via VPN previously
mentaist12 said:
Hello everyone,
Something weird happened to me.
I live in Israel and we only have access to the apps play store.
When I turned on my n10 today and entered the play store it allowed me full access to the play store, without using a VPN or anything.
I thought it was a glitch or something so I tried it on my n4 using mobile data (my n10 was on WiFi) and to my surprise once I cleaned the play store app cache I had full access to the play store via WiFi and mobile data without using VPN!
I bought songs and videos and streamed them seamlessly on both my devices using different types of internet.
Anyone else came across something like this?! I sure hope this sticks! Lol
Another thing, my friend on his tf300 using the same WiFi couldn't get full access like I did, how weird is this?!
Sent from my Nexus 10 using XDA Premium HD app
Click to expand...
Click to collapse
I had the same thing and now enjoying reading the latest Jo Nesbo book with my Nexus 7. Apparently it happens only if youv'e purchased stuff beforehand through the store - I tried logging in with my wife's Nexus 4 (purchased through my account) and couldn't get the full content. Than i connected with her account via proxy, purchased a 1.0$ song and- Hurray the store is now open throughout any connection. I guess they will open up eventually since there are some Hebrew content there.

yoramweil said:
I had the same thing and now enjoying reading the latest Jo Nesbo book with my Nexus 7. Apparently it happens only if youv'e purchased stuff beforehand through the store - I tried logging in with my wife's Nexus 4 (purchased through my account) and couldn't get the full content. Than i connected with her account via proxy, purchased a 1.0$ song and- Hurray the store is now open throughout any connection. I guess they will open up eventually since there are some Hebrew content there.
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Glad to know I'm not alone.
Have you managed to purchase movies and TV shows? That seems like the only problem ATM.. Everything else works great.
Sent from my Nexus 4 using XDA Premium HD app

I tried to open samples of some books, most of the times I get message: couldn't open the book.....

same here...about book i dont know... but if u purchase a movie or tv shows via vpn you can then play it without a vpn via the movies app.
the purchase itself cannot be made without a vpn though.

Sadly, I now cannot even enter in play site with proxy to upload some books in Google Play Books, it says not avaiable in my country, even with proxy. When I log out the content is avaiable, but when my profile is signed in no sign. Maybe Google somehow determined my location idk. Any ides?

More people gettin "Play" in israel.
mentaist12 said:
same here...about book i dont know... but if u purchase a movie or tv shows via vpn you can then play it without a vpn via the movies app.
the purchase itself cannot be made without a vpn though.
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Does the play store still work for your account?
I saw some new reports on "gadgety.co.il" about the store being available (Cant post link being a noob and all..)
It's not up for me :crying:.
Wondering if its an other bug or are things starting to move...

A "trucaller" app suddenly popped up on my phone without my consent

Basically what's in the topic. It's a Nexus 5 phone with the original Android OS (latest version 6.0.1), it's not and it's not locked to any particular carrier.
I was never asked to install that app , I wasn't even browsing Google Play Store today, neither from the phone, nor my computer that logged in to my Google account.
How is it even possible? Who installed that app on my phone without my consent? Frankly I wouldn't even care, but this app is basically taking your phonebook data, so it's kinda creeping me out that it's popped on my phone just like that.
edit: probably a wrong board to post this thread. sorry, i will post it in Q&A instead

Play store apps "not compatible"

Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
Sent from my MHA-L29 using Tapatalk

wingzfan said:
Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
Sent from my MHA-L29 using Tapatalk
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Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.

spc_hicks09 said:
Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.
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Well that's interesting. I'm running the us version of the phone fully stock so what would be preventing me from installing it? My play store version is 7.5.08.M-all Phone software MHA-L29567B138
Sent from my MHA-L29 using Tapatalk

Are these 2 apps on Play Store the same versions of those you used on your axon 7 with Android 7.0?
As I know, some apps will not work with Android 7.0 until their developers have distributed the latest versions and have made them compatible with nougat.

Yes, in fact I just uninstalled them on my axon 7 and reinstalled them to verify them
Sent from my MHA-L29 using Tapatalk

Decided to reset the phone this morning and see if that fixed it. Before any updates took I was able to install the 2 apps showing as incompatible, however after about 10 minutes they went back to "your device isn't compatible with this version". I uninstalled the updates to the Google Play Store as well as Google Play Services and they still said "your device isn't compatible with this version" even though I checked the Play store build number and it was the same before the update and after uninstalling the update. Some update somewhere is causing a compatibility issue and I'm not sure what it is. I may have to reset the device again and not update any of the built in apps like Gmail, Youtube, etc. and hopefully catch whats causing it.
Edit: Reset again and everything was fine. Google play store was on version 7.4.12.L.all [0] [pr] 144479971 and remained there. Installed one of the apps I was having trouble with then updated system apps one at a time. After each system app I checked the other incompatible app and everything was good. Then after updating google maps the app went back to "your device isn't compatible with this version" so I uninstalled the maps update and cleared the cache and data and the app remained "your device isn't compatible with this version" . The play store stayed on version 7.4.12.L.all [0] [pr] 144479971 and play services never updated from what I could tell. This and some of the software bugs are becoming a bit aggravating. Really hoping the update comes soon and fixes some of the issues.

It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
Sent from my XT1635-02 using Tapatalk

admorris said:
It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
Sent from my XT1635-02 using Tapatalk
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Well I was hoping that would fix it but it didn't. I set the display view to large, rebooted. That didn't work so I cleared the play store and play services cache and that didn't do it either. Lastly I cleared the play store and play services data and rebooted and that didn't work either.
I'm not sure what's causing it since both the play store and play services are the exact same versions on my mate 9 and axon 7.
Edit: OK this is just stupid. I put the view back to small and font back to normal (where I've had it this whole time except to try the above fix) and now the app allowed me to install it. I don't know what fixes it but at least it's working lol.
Sent from my ZTE A2017U using Tapatalk

Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....

baddison said:
Having this same issue with Amazon Store App.
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Had the same problem. Eventually just created a web app with Hermit and it does just fine.
Sent from my MHA-L29 using XDA Labs

baddison said:
Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....
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Click to collapse
Have you tried changing the display size? That definitely has something to do with it and even though for me it didnt work at first it definitely solved the issue. Change it to large, reboot and try, if no go wipe the play store data and play services data and reboot and try again. Keep changing the display size after that and eventually it will work. For me I had given up and set my device back to small which is where it originally was and out of nowhere it worked.
Now if they could just resolve Hulu without having to contact customer service things would be great.