So the power button started playing up. It either does not work or registers a long press & brings up the shut down menu. Has anyone else had this problem? Since the phones just run out of warranty any ideas of rough costs involved in fixing this?
Any info anyone has would be great.
Thanx
hjubm2 said:
So the power button started playing up. It either does not work or registers a long press & brings up the shut down menu. Has anyone else had this problem? Since the phones just run out of warranty any ideas of rough costs involved in fixing this?
Any info anyone has would be great.
Thanx
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you could prob replace it yourself if you buy a new button, it could be anything tho, maybe u had somthing sticky (liquid or somthing) get between the button and the casing or under the button and its stopping the button making a correct connection, if you know what your doing maybe you should try opening up your phone and taking a look
Yea I thought about something being under there but couldn't see anything there so not sure about it. Hoping it's only the button that's been damaged but even if it is wouldn't be confident enough to pull the phone apart.
Thanx
I have had my Sensation a while now and generally pleased, we all know that Sense 3 is a bit laggy especially if you want a live wallpaper.
Over the last few days though I have noticed an issue with the power button when pressing to wake the phone up it doesn't always work first time, pressing a second time usually works but sometimes needs 3 presses.
I thought it was software rather than hardware as I have noticed the capacitive buttons at the bottom lighting up for a split second when pressing the power button but the screen doesn't come on.
What is wierd though is that pressing the power button to go into standby always works without fail...
A factory reset today has not fixed the problem.
Anyone else heard or experienced this? before I contact HTC.
I really don't wanna be without a phone if they want it back for repair..
same problem bud, not sure what it is. very annoying.
ravigodhwani said:
same problem bud, not sure what it is. very annoying.
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+1 had same prob...i replaced my fone coz sm issue with power button
Does it work normally without the cover? If yes, it could be an issue with the back cover
Swyped from my HTC Sensation
Hey ya all
Ive tried to google for this issue but haven't found anything. I got it yesterday evening, about 1-2 hours after OTA update to 2.3.4.
So what happens is when I hit the on/off button to turn of the screen, it sometimes goes black for about half a second and then turns back on. Same when I try to wake it, goes light and then goes dark. So it seams like a dubbleclick almost.
Sometimes I've also got the issue that my Home button just keeps making screen shots, took me a while to figure out thats conected to the power button. How am I supposed to take a screenshot? Could it be a simple hardware issue where the button gets stuck? I've tried to remove the backcover and clean up, but it all seams fine for my untrained eye.
How are you holding the phone when this happens? This same thing happens to me sometimes if I kind of wrap my hand around it when I pick it up. I unconsciously hit the volume button like half a second before I hit the power button, and the volume button wakes the phone & then the power button turns it right back off.
It can happen whatever way Im holding it im afraid, and it has only occured since last night. Lets see if someone else got this after 2.3.4 or if its just a wierd coincidence.
And also, as I said, it seam to bug out my screenshot function.
That's not a coincidence, happens to me as well.
My guess is that's because of the new screenshot feature (hold Power+Home). Can anyone hazard a guess as to how to turn it off?
Well, guess it's a good thing it aint then, hopefully it'll get fixed.
No one else with this issue? It anoyys me alot
I have this issue, but it only happens if I press the button too fast or something. I don't know how to explain.
happens to me too
Randomly enough, just tried the screenshot function and it said saved to Camera folder but it's not there. What app is used to take it? Someone said it was MySketcher but I don't know
I spoke to HTC support sweden today and they didnt seam to be aware of this issue atleast. Keeps happening to me about 30% of the times i hit the button.. I dont think its hardware issue but didnt care to factory reset the phone yet.. Anyone of you with the issue has other than stock rom? Did it only happen after you upgraded to latest firmware? Ive only had it since 2.3.4.
I'm getting this exact same issue since upgrading to 2.3.4. I have a stock ROM too. It's really annoying, press the on/off button and it doesnt always turn it off, it does exactly the same as what the op says.
Also getting it take screen shots when I press the home button.
isak888 said:
Hey ya all
Ive tried to google for this issue but haven't found anything. I got it yesterday evening, about 1-2 hours after OTA update to 2.3.4.
So what happens is when I hit the on/off button to turn of the screen, it sometimes goes black for about half a second and then turns back on. Same when I try to wake it, goes light and then goes dark. So it seams like a dubbleclick almost.
Sometimes I've also got the issue that my Home button just keeps making screen shots, took me a while to figure out thats conected to the power button. How am I supposed to take a screenshot? Could it be a simple hardware issue where the button gets stuck? I've tried to remove the backcover and clean up, but it all seams fine for my untrained eye.
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well for same issue i got my power button changed...now its fine... i had this issue and was mad... so after change its gud... itz mostly coz of overstressed power button...c ur power button is fine... in recovery also it must b mis-behaving?
Edit : i am on 2.3.4 stock as of now
lalitsehgal21 said:
well for same issue i got my power button changed...now its fine... i had this issue and was mad... so after change its gud... itz mostly coz of overstressed power button...c ur power button is fine... in recovery also it must b mis-behaving?
Edit : i am on 2.3.4 stock as of now
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Was abit tricky to understand you, well anyway, so you had it repaired then? Id love to avoid that, hate being without the phone. But maybe thats the only solution.
Thanks for your input.
Yea I'm not so sure if this is a software thing. I haven't experienced this during regular use, but I have experienced a double-press effect while in Clockwork Mod. If I press the button on the leftmost part and do it slowly, I can get a double click without actually clicking it twice. Scares the crap out of me when I'm flashing roms and kernels.
So maybe something is up with the power button itself? Too sensitive maybe?
same issue here, was afraid it was my button. first i thought it was crt animations that were causting it. i have to go in to build.prop and turn off power+home screen shots because half the time i hit home it take a screenshot. not sure what's up with the power button.
have the issue on both bulletproof and eaglesblood, both 2.3.4
Happens to me as well and drives me absolutely insane.. The problem is definitely hardware.. I got a replacement back cover under warranty and after two weeks the problem is back just as bad.
To somewhat remedy the screen off/on flicker, i use 'screen off and lock' for long press of search button.. Not the same I know, but at least it doesn't flicker back on.
As for recovery, you can use home/menu for up/down, back for back and search for select.. I find this light years easier than having to ninja push the power button to avoid a double press.
I wish there was some way to fix the damn button tho.. I don't understand how HTC screwed it up so bad.
Sent from my HTC Sensation Z710e using XDA App
Having the same problem. Is the problem with the back cover or the phone itself? I looked at the button underneath the case and it looks bent. I was thinking maybe a tiny piece of paper inside would help, if it does, I'll report back
EDIT: playing with the button with the case off shows no problem. It has to be the way the case interacts with the button
EDIT 2: A piece of paper doesn't completely relieve the problem but does make it much harder to reproduce, and in my opinion, it's much nicer to press now
EDIT 3: Thicker paper=issue solved. I'll send HTC an email about it not reaching the button all the way, maybe they can do a recall on affected backings
Flippy125 said:
Having the same problem. Is the problem with the back cover or the phone itself? I looked at the button underneath the case and it looks bent. I was thinking maybe a tiny piece of paper inside would help, if it does, I'll report back
EDIT: playing with the button with the case off shows no problem. It has to be the way the case interacts with the button
EDIT 2: A piece of paper doesn't completely relieve the problem but does make it much harder to reproduce, and in my opinion, it's much nicer to press now
EDIT 3: Thicker paper=issue solved. I'll send HTC an email about it not reaching the button all the way, maybe they can do a recall on affected backings
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I dont understand exactly what you did, but id be glad to know!
isak888 said:
I dont understand exactly what you did, but id be glad to know!
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I ripped off a little piece of paper from a paper cd case about the width of the button inside, I then folded it until I found the perfect thickness and set it on top. I just carefully put the backing back on. It pushes the power button up about double what it was. I'd take pics but all it is is a piece of paper sitting on top XD
Sent from my HTC Sensation 4G using XDA Premium App
Got an email back from HTC saying they'll use the information for "future devices"
Sent from my HTC Sensation 4G using XDA Premium App
Hi,
Did u feel in your's phone that the power buttom working twice in one click??
Its make me crazy !!!
I checked in "key test" and when i click on the power buttom it's send dubble command
What can i do?
I have this problem as well. The best solution I've found is using CM7 -- there's an option to wake the device with the volume rocker, and it works much easier.
Good luck.
just started noticing this issue on my phone recently - extremely annoying. i wonder if it's the button going bad or if it's the switch itself going bad and getting caught in some kind of weird angle upon release?
HTC said that it is a hardware issue, and why do we need more threads like this? I am sure there have been at least 2.
Hi everyone, just registered here as am having a few pretty big annoyances with my Sensation.
Just wanted to chip in with my experiences of back-button issues; I've already had to send one Sensation back because the button's microswitch went faulty (was stuck on) and it looks like this is a weak link with this hardware.
Has anyone else had the power switch fail on them completely?
/Al
My brother's girlfriend has an SGH-i997r (the canadian varient of the Infuse 4G for Rogers) and it was stuck in a bootloop one day, it would show Rogers logo, Samsung logo, black screen, repeat. She removed the battery and it then changed the bootloop to a loading icon, then an empty battery logo, black screen, repeat.
I figured I would give it a go and try to see what I could do with it and I found some stuff that just says this is a power button problem and to clean out the power button however I found out it's the actual button on the board that's malfunctioning.
I took a stab at it by attempting to reflow the motherboard and after reflowing, the board was cool and I assembled the phone just enough to turn it on and it actually started up to the Samsung animated boot logo this time then half way though it stopped and turned off again but then it came up with the battery icon and started charging.
So if I just focus the reflow area to the power button alone I think I may be able to fix this without replacing the physical switch on the board itself so I'll keep posted on how this goes as this may be another new alternative to fixing the bootloop problem with these phones and if anyone else has any tips I could try to alternativly fix this if it still doesn't work it would be greatly appreciated.
EDIT:
It got it working but the power button is still very touchy and needs to be replaced. It turns out that reflowing these boards will allow the power button to start functioning again or at least long enough that you can back up all of your data/restore to stock ROM before sending it in to Samsung.
I hope this helps anyone else with this problem. It worked pretty good for me, I just held a hair drier over the board with it facing away from me so the power and volume buttons were facing towards me (as if the LCD would be facing me and the battery facing away from me) and I heated it up for 1 minute, let cool for 1 minute, and I would repeat this for about 10 minutes in total and it starts up every time now, it just turns the screen off if I ever so lightly brush my finger along the power button, other then that though it's working and I'm sure she'll be pleased it didn't cost a cent.
Best of luck to anyone else with this problem.
Post in q and a thread. Might help other ppl
Sent from my SGH-I997 using Tapatalk 2
eZdubzitmk4 said:
Post in q and a thread.
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Yeah, I didn't think of that
I fixed the phone completely, she ordered some new buttons off of eBay for a buck with free shipping, gave them to me and I removed the existing buttons and changed all of them to new ones and now the phone works perfect. I guess as a temporary fix you can reflow the board to the point where you can back up your data, but for a long term fix you need to replace the buttons.
I hope this helps anyone else having this problem. I may have pictures of the process still I can upload if anyone is interested or needs help.
I997R Restart Probleme pleaz help !
VeeDaub said:
Yeah, I didn't think of that
I fixed the phone completely, she ordered some new buttons off of eBay for a buck with free shipping, gave them to me and I removed the existing buttons and changed all of them to new ones and now the phone works perfect. I guess as a temporary fix you can reflow the board to the point where you can back up your data, but for a long term fix you need to replace the buttons.
I hope this helps anyone else having this problem. I may have pictures of the process still I can upload if anyone is interested or needs help.
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hi,
My I997R just restarts at the loading Logo A & T it turns off and the same process recommence.Parfois load up my I997 office before restarts. If you there is a solution for this? thank you in advance