My surface Pro 2 shutdowns randomly without reasons, I've found a pattern: every 30 minutes with 0 seconds! exactly 30 minutes. Tried resetting, installing recovery image. I've got an issue installing recovery image: when I choose "fully clean the drive" after 30 minutes 0 seconds (33% installing) surface shutdowns by itself, as when I run Windows. I can install only the recovery image choosing the "just remove my files" option because takes less than 30 minutes. It's not a driver issue, not an OS issue, not heat issue, as crazy as it sound, it's a time issue (¿planned obsolescence?)
I CAN'T FULLY CLEAN THE DRIVE the Surface turns off by itself before finnish. I've contacted 4 times to Microsoft support and last time they were unable to get me another solution.
Related
Hi!
A Friend of mine has a Nexus 5 and its giving me headaches.
These Errors are happening:
- Keyboard shows and hides without control
- Device runs very slow
- After restart, sometimes the whole screen is filled with colored pixels. If i force the device to turn off, and weit a few minutes, it starts normally.
- Even the bootloader freezes / crashes.
I tried a clean flash (with the the newest factory image from google) but after a few restarts the screen was filled again with pixels. And after i shut it down and startet it a few minutes later it startet and the bootanimation was showing, but then froze...
I think its a Hardware problem. Or am I wrong? Do any of you had this problems?
And where can i Repair the Phone (Me and my Friend are living in Germany, and the Device was bought in Jerusalem) I don't thing it has still warranty.
Is this N5 hosed?
Android 5.1.1
( I know the following because I have a second N5 that was purchased at the same time that Is still running flawlessly and they both would update within a day or so of each other, assuming this info is the same)
Baseband Version
M8974A-2.0.50.2.26
Kernel Version
3.4.0-gbebb36b
[email protected]#1
Tue Mar 10 18:17:45 UTC 2015
Build Number
LMY48B
I have a completely stock N5 that started presenting problems some months ago with random reboots, just occasionally. It would just restart no big deal, didn’t worry to much about it pretty soon the restarts came more often.
I installed the “Device Assist” App as suggested in a google forum group, to which it immediately started to recognize “Device Randomly rebooting? Try Safe Mode” ( which I didn’t at that time) it did give me the option to call a google tech and speak with them about the issue, they saw, through device assist that indeed the device had been randomly restarting. The tech ran me through clearing the device cache from the recover menu, I rebooted and everything worked fine for several weeks.
Then the reboots started again, but this time more seriously, often the unit would just power down and attempt to reboot would be meet with a short vibrate with a flash of the word google.
Eventually it would boot back up, often it would run through an “optimizing apps” routine.
I remembered as well, often the reboot(s) would begin with the “power off” screen coming up, even if I didn’t choose it it would shut down anyway and often if I dismissed it, it would wait 10 seconds or so then shut down.
All really strange.
So I got a hold of a google tech again, this time they suggested rebooting in safe mode and running several days like that to see if it was a software or hardware issue.
In safe mode it ran without issue for 48 hours( normally this would have resulted in a handful of restarts at best. Google tech seemed to think it was an app issue since the problem didn’t return in safe mode and suggested a complete factory restore,( and to setup the phone as a new phone rather than restore any back info form google) I was backed up so I ran the factory restore from system settings “back up and restore” .
Once restored it worked fine for a day and then it all went downhill from there, power off screen would appear (often when I short pressed the power button to sleep the unit) and again if I dismissed that dialogue it would power down anyway and it would take numerous tries to get it to power back up, almost every time it would run through the “optimizing apps” routine.
Within a day, it just stopped powering up. If I plug the unit in to charge it does this odd cycle of black-screen/short vibrate/Flash the word Google, about every 2 seconds, it never shows a battery charge indicator
If it is not plugged it won’t do anything, if it is plugged in when I tried to boot into recovery, the recovery screen would appear for a brief second and then it will start the vibrate/flash “google “ cycle.
It does nothing when placed on a wireless charging plate.
Google tech said it is out of warranty ( which I knew) and gave me a number to LG to see what options they suggested.
I suspect it has something to do with a sticky or malfunctioning power button, but wanted to see if anyone here has and experience with this type of issue or has a suggestion.
Thanks
Under a variety of circumstances (charging, safe mode, plugged into computer, etc.) I have tried to use my phone but whenever it is turned on to any degree, it consistently restarts itself after a couple minutes.
At this point, I don't even care if I need to buy another phone; if I can fix this? Awesome! If not, I really just want to save my data.
It is not in a boot loop - it functions fully with no error until it restarts.
EDIT: I found some suggestions about wiping the cache partition (I believe that's the wording) but that didn't help at all.
EDIT2: Development; the phone stays on as long as I constantly touch the screen
Hello. Sorry in advance if this is the wrong thread. I own a pretty old 1 year old tablet that currently has a problem.
Important info: Android 5, No access to a computer for 2 weeks (vacation), slightly cracked screen (still works), I had to install a Play Store apk as the one I had previously was corrupt. Tablet was functioning fine until the moment of the incident (except for the play store apk, which I later fixed).
Minor detail: Once the screen turns on after a restart the pixels near the top of the screen seem to turn purple for a second when I tilt the tablet.
Here is the story:
I was watching a YouTube video and suddenly my tablet froze. I thought: "Uhh, another freeze how annoying," and waited for it to load. I did not unfreeze. I thought: "Well, I guess I'll be fine if I turn my tablet off and on. This is where I got worried. My Power key was not responding. I tried the volume keys. Nothing. I tried connecting a mouse and moving it around. Still nothing. I thought "Ok, lets try restarting it" I did that by holding the Power key down for 10 seconds. To my relief, it turned off. But when it was turning back on again, it was at the loading screen for a little to long. It usually takes 5 seconds to get past the loading screen and enter the boot screen. I decided to wait. 1 minute: nothing. 5 minutes: nothing. I got worried. I tried restarting the tablet again. I restarted successfully but was stuck at the loading screen again. The was no movement on the screen. Only the loading screen. I decided to try the restart backup button which I could activate by putting a pin in a small hole at the back. It had the same effect holding down the power key had. I decided to ue my backup plan: recovery mode. I successfully entered recovery mode. I chose the option "clear cache" and tried to boot again. No changes. I did a scan for any root errors. it said that there were 5 errors, but there was nothing I could do about that. I tried doing a factory reset, then booting up. The reset was successful, but I got the same effect as always. No changes. I gave up and tried to google a solution on my phone. Most of them told me to install a PC program, but one told me to do the same thing I already did: reset, restart. So I decided to let the tablet sit with the boot screen for 2 hours. When I came back, there was no change at all. I tried searching again for a solution. A YouTube video said that the boot time after factory resets may be long, so I decided to reset and let it sit for a bit. 20 mins later, no changes at all. Finally, I gave up and now try to ask for help here.
Norqw said:
Hello. Sorry in advance if this is the wrong thread. I own a pretty old 1 year old tablet that currently has a problem.
Important info: Android 5, No access to a computer for 2 weeks (vacation), slightly cracked screen (still works), I had to install a Play Store apk as the one I had previously was corrupt. Tablet was functioning fine until the moment of the incident (except for the play store apk, which I later fixed).
Minor detail: Once the screen turns on after a restart the pixels near the top of the screen seem to turn purple for a second when I tilt the tablet.
Here is the story:
I was watching a YouTube video and suddenly my tablet froze. I thought: "Uhh, another freeze how annoying," and waited for it to load. I did not unfreeze. I thought: "Well, I guess I'll be fine if I turn my tablet off and on. This is where I got worried. My Power key was not responding. I tried the volume keys. Nothing. I tried connecting a mouse and moving it around. Still nothing. I thought "Ok, lets try restarting it" I did that by holding the Power key down for 10 seconds. To my relief, it turned off. But when it was turning back on again, it was at the loading screen for a little to long. It usually takes 5 seconds to get past the loading screen and enter the boot screen. I decided to wait. 1 minute: nothing. 5 minutes: nothing. I got worried. I tried restarting the tablet again. I restarted successfully but was stuck at the loading screen again. The was no movement on the screen. Only the loading screen. I decided to try the restart backup button which I could activate by putting a pin in a small hole at the back. It had the same effect holding down the power key had. I decided to ue my backup plan: recovery mode. I successfully entered recovery mode. I chose the option "clear cache" and tried to boot again. No changes. I did a scan for any root errors. it said that there were 5 errors, but there was nothing I could do about that. I tried doing a factory reset, then booting up. The reset was successful, but I got the same effect as always. No changes. I gave up and tried to google a solution on my phone. Most of them told me to install a PC program, but one told me to do the same thing I already did: reset, restart. So I decided to let the tablet sit with the boot screen for 2 hours. When I came back, there was no change at all. I tried searching again for a solution. A YouTube video said that the boot time after factory resets may be long, so I decided to reset and let it sit for a bit. 20 mins later, no changes at all. Finally, I gave up and now try to ask for help here.
Click to expand...
Click to collapse
Was your device rooted? Did you have TWRP custom recovery installed? If you don't have either of these two things then your only option is to flash the stock firmware via PC.
Do a google for:
"Return to stock (your model number)"
If what you need is out there somewhere, that woll find the instructions, the tools and the file(s) you need.
Sent from my LGL84VL using Tapatalk
I tend to use my pad for traveling mostly, so it has been unused for about 6 weeks.
I turned it on a couple of days ago and all was fine until overnight it went into a reboot loop (or so I thought).
The following day it was dead, so I recharged it (during which it was rebooting constantly).
It would reboot every 10-15 seconds, even it it was in Recovery or FFBM mode.
The fact that it would reboot whatever mode it was in meant (IMO) that it was a hardware issue and not a software one, and the likely culprit was the power button. (It was acting like the power button was constantly depressed).
Using a pin I was able to lift the power button slightly and sure enough the pad booted and showed that it had pretty much fully charged even whilst rebooting.
As soon as I removed the pin it went straight back into a reboot loop.
Does anyone have any ideas how i may proceed to fix this issue? (It may even just be a humidity issue on the fingerprint sensor as I live in a highly humid country.)
I can't even work out the best way to open the case as there don't seem to be any tear-downs..
Thanks
Mine happen same issue with this, solve it by using
Step 1 : Spray 3M™ Quick Drying Contact Cleaner 16-102, around the Power Button Area.
Step 2 : Apply 3M™ AR-100 Anti-Rust lubricant.
So far after 1week, not more repeated