hi
sorry if this has been asked and answered i could not find it
i have a N8000 for around 3 yrs and now its taking too long to charge like 12hrs and still 80%
can we get these batters replaced if so how much would it cost and in India chennai the sam service is next to my house just wanted to confirm it is possible before visiting then thanks in advance :good::laugh:
https://www.google.co.uk/search?q=b...&oe=utf-8&gws_rd=cr&ei=jEAuVpfFGYi3-AHjmIeYBQ
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Apologies if wrong forum, also a quick search doesn't appear to offer any answers.
About 3 weeks ago I took out a 24 month contract with CPW. I got the Sony Xperia S with three. They told me to wait 24 hours for the SIM to start working.
I tried putting the SIM card in the next day, and when I tried to make a call was told that there is no service by an automated voice.
I called CPW a few days after to find out what was going on, they told me that I would need to go back in to effectivly 'sign up again'.
2 Weeks later, I have to phone, no working SIM card, and am pretty busy to go back to the shop. It was a 2 hour ordeal when I got the phone in the first place.
Now the way I see it I have 2 options
1) Let them 'chase me up' so far I have received no letters or phonecalls (they got an alternative number).
2) Return the phone to them. Would I be within my rights to return the phone to them (to be honest I'm liking the look of the HTC One X).
Anyone else had a similar experience?
I have been trying for 3 weeks to get a replacement for my phone since the GPS doesn't lock or loses signal every 2 minutes while driving (I need gps for my job). And now data has been cutting out every so often even in great service areas.
So 3 weeks ago I went to a local store to get the phone replaced thinking I had 14 days from when I received the phone. Nope they tell me its when they shipped it, never mind that it took 6 days for the phone to arrive. The store tried to replace the phone with a new one anyway after I told them how long it took to ship but said they would have to knock me off unlimited to do so and there is no stock refurbs available so come back in a week.
Later I call customer service and get the same answer and they tell they will call me back. After calling in 3 times with no returned calls, the 4th guy finally called me back today, but said there is no white ones in stock do I want a blue. I tell him no and he says wait until next week for him to call me back.
something seems wrong with this.... is there any recourse? Can I escalate the case somewhere?! Doesn't seem like most people have an issue getting a replacement. what's going on
rmtobler said:
I have been trying for 3 weeks to get a replacement for my phone since the GPS doesn't lock or loses signal every 2 minutes while driving (I need gps for my job). And now data has been cutting out every so often even in great service areas.
So 3 weeks ago I went to get a local store to get a phone replaced thinking I had 14 days from when I received the phone. Nope they tell me its when they shipped it, never mind that it took 6 days for the phone to arrive. The store tried to replace the phone with a new one anyway after I told them how long it took to ship but said they would have to knock me off unlimited to do so and there is no stock refurbs available so come back in a week.
Later I call customer service and get the same answer and they tell they will call me back. After calling in 3 times with no returned calls, the 4th guy finally called me back today, but said there is no white ones in stock do I want a blue. I tell him no and he says wait until next week for him to call me back.
something seems wrong with this.... is there any recourse? Can I escalate the case somewhere?! Doesn't seem like most people have an issue getting a replacement. what's going on
Click to expand...
Click to collapse
They're just being assholes to you.
Have you contacted Samsung to see what they can offer you?
I got the same story regarding the 14 days from "date of shipment" when I asked for a replacement. When I pressed further (I was seriously considering ATT at this point) he came back and said the "system" allowed me to get a new one - whatever that means.
At least you found a rep that agreed to get you a new one. Hopefully it only takes a week - make sure they note their agreement to get you a replacement in the notes. They will honor promises made in the notes by a previous rep.
It kinda sounds like you gave them the impression that you did something wrong to it and that you need to buy another replacement. If it doesn't work correctly, they just mail you a replacement as long as you're in the warranty period which is a year I think. I was six months into a phone, had similar issues as you, went to vzw store, they confirmed and shipped me a replacement the next day. Why the heck are they even bringing up your data plan/contract? That has nothing to do with a replacement phone at all. Almost sounds like they're trying to 14 day "swap" rather than warranty "replace".
Sent from my Galaxy S3 using Tapatalk 2
Hi everyone,
This karunesh, I am using mi3 for almost one year but now it started giving me trouble. Few days back it started having problem in connecting to local carrier. Whenever it's upper part is covered or in some place like under the table or bed or any basement or conference hall it always showed no network... I decided went to service center and I went, then they just wiped all the data and gave back it to me in the condition in which I purchased it and said that the last update given to it wasn't not supporting, as there are some problem in last update try to update when next update will come and I also asked them to check it's volume rocker and power button and he cleaned it in front of me... Now it has been three days since I am using it and yesterday night my network went again... And I am also having a problem with wifi after I visited service center , wifi signal that it catches is very weak, earlier it was not like this... Hence, guys please tell me, what could be the problem regarding these issue.. Is this really a software issue or there is something wrong in my phone's hardware.. What could be the reason of weak wifi signal... Sometime it is almost gone earlier it never happened to me it just started after I visited service center....
Thanks in anticipation
Sent from my MI 3W using Tapatalk
As per title, i'm only getting 2 out of 5 bars for carrier signal. I live in an urban area so cell reception is not an issue. Previous phone had no issues whatsoever.
Note is using an esim, would this affect anything?
Info: Carrier is Optus (Aus)
It shouldn't but perhaps also try a physical sim as a process of elimination.
What's your signal like away from home as it could be a mast issue.
Also try resetting your network connection in settings.
A Samsung Experience Store or Samsung Service Centre can take a look.
BandOfBrothers1 said:
It shouldn't but perhaps also try a physical sim as a process of elimination.
What's your signal like away from home as it could be a mast issue.
Also try resetting your network connection in settings.
A Samsung Experience Store or Samsung Service Centre can take a look.
Click to expand...
Click to collapse
Haven't tried your first 2 suggestions but will do it soon.
Have reset network connection, no change.
No Samsung centre/store where I live unfortunately.
Are you measuring the bars on the status bar as your guide , if so then it's flawed method. Signal strength is measured in -dbm . Use an app like Network signal info lite to compare the actual figures with the past devices.
I had to go to Verizon and get a new sim card after the 5G update no more issues with my signal.
Its a normal thing for Samsung's. They've had weaker signals compared to other phones since the note 9. I have all the note variants and I have 4 lines I use with one plus, sony and note 10+ and n20u, samsung easily has the worst signal.
I've upgraded from note 9 to the note 20 ultra 5g
Noticed the 2 signal bars myself on the note 20
Were as my note 9 was always full bars everywhere I went i would get a good reception esp for the net it never let me down
im on three uk
Over the past few days on my note 20.. Internet has been ****e and slow.
I've tried changing from 5g to 4g still same
Been on phone to three had a replacement sim activated.. still same ...maybe give it a day to settle down..
My dbm are - 112 I'm a rural area near Manchester...
Reading around about these readings that's pretty naff.. have I got this wrong the lower dbm supposed be better than a higher reading?
For those wondering.. settings> about phone>status> sim card status.....
I've 2 more days before I have the 14 days cancel return..
I'm just wondering if the signal bars a myth only being 2
Am I over looking things ?
Other than the signal I have no issues love this phone ..
Any input will be taken on board and appreciated
Thanks for looking and helping
Braggster said:
I've upgraded from note 9 to the note 20 ultra 5g
Noticed the 2 signal bars myself on the note 20
Were as my note 9 was always full bars everywhere I went i would get a good reception esp for the net it never let me down
im on three uk
Over the past few days on my note 20.. Internet has been ****e and slow.
I've tried changing from 5g to 4g still same
Been on phone to three had a replacement sim activated.. still same ...maybe give it a day to settle down..
My dbm are - 112 I'm a rural area near Manchester...
Reading around about these readings that's pretty naff.. have I got this wrong the lower dbm supposed be better than a higher reading?
For those wondering.. settings> about phone>status> sim card status.....
I've 2 more days before I have the 14 days cancel return..
I'm just wondering if the signal bars a myth only being 2
Am I over looking things ?
Other than the signal I have no issues love this phone ..
Any input will be taken on board and appreciated
Thanks for looking and helping
Click to expand...
Click to collapse
My dBm would also hit the lows of -114dbm as well at my place of residence. Both the snapdragon and exynos models I’ve owned. The Oneplus 8 pro showed on average 6dBm gain .
Well it appears my phone is faulty had nothing but issues today and it happened whilst on to my provider three UK..
Onkybhd it 2 weeks tried making me taking it to Samsung.. he'll noo ..I know they'll say nowt wrong with ot as per usual
. Three re sending me a replacement handset tomorrow.. if that's ****e as well.
Looks like I shall have to look else were always had sammy..
Had anyone got any good advice what I should get next best / alternative to a note 20..
I'm.not that familiar with other bands as I've always been faithful with Samsung..
Braggster said:
Well it appears my phone is faulty had nothing but issues today and it happened whilst on to my provider three UK..
Onkybhd it 2 weeks tried making me taking it to Samsung.. he'll noo ..I know they'll say nowt wrong with ot as per usual
. Three re sending me a replacement handset tomorrow.. if that's ****e as well.
Looks like I shall have to look else were always had sammy..
Had anyone got any good advice what I should get next best / alternative to a note 20..
I'm.not that familiar with other bands as I've always been faithful with Samsung..
Click to expand...
Click to collapse
I already mentioned it. Oneplus 8 Pro model IN2023 since you're in the UK, else you'll have network incompatibilities.
Hi all hope we're safe and well
Just a quick update
New phone received yesterday
So far so good Signal working perfect now
Thanks for input limey
Looked at the one plus looks a decent piece of kit
May go down that road after I've finished with this note 2 years time haha
Braggster said:
Hi all hope we're safe and well
Just a quick update
New phone received yesterday
So far so good Signal working perfect now
Thanks for input limey
Looked at the one plus looks a decent piece of kit
May go down that road after I've finished with this note 2 years time haha
Click to expand...
Click to collapse
Glad you found a resolution.
...
Hi All,
Just received my new P7P and I absolutely love it except that the cell signal drops all over the place and the speeds go down with it. I SIM swapped over from an iPhone 13 mini on ATT. Did I get a bum phone and should I swap for another or do I need to call ATT and have them add the IMEI to their system? Right now it just shows up as an unknown phone on the account page. I thought maybe that would fix the issue but have no idea. My 13 mini and Galaxy S20 FE both have solid full bars as normal but not this P7P.
I purchased the P7P from Amazon, unlocked if that matters. Shipped and sold by Amazon, not renewed.
Thanks all for taking the time to add any input.
Rob
Did you take the day one update that's available? Mine was having issues out of the box but after that update it's been mostly fine.
They work fine on AT&T, the GE2AE model, so it's not that.
I am on the latest update. I did fully reset the phone today and the same is happening. I am going to request a replacement and try the new unit.
Thanks for the reply. I appreciate it.
I decided to just return it...too many things I didn't like.
Thanks for the replies though and use of the forum.