Related
Hi guys. New to this forum
So I have a few issues regarding my arc:
1. Camera not working, after I launch camera app, it turns black without responding so I have to reboot the phone.
2. The Home button does not work, only works to unlock the phone when it's locked(not in use). But I can not use it to get home to "desktop" when I'm using an app, I have to use the "back" button.
3. Plugging the arc to the PC does not work at all neither, the "popup" in the phone does not show up when i plug it in the PC, it only starts to charge the phone. At the computer, it fails to install the MTP USB driver.
All this happened when I reset the phone to factory defaults and formatted everything. The phone started up fine, like a new phone but those 3 problems showed up. It is probably because the phone was rooted when I reset to factory defaults.
What is my next step? Possible to recover to the original OS? I have not taken any backups(silly me) before I did anything neither.
Thanks in advance!
Had the same problem, I flashed the phone, using LT15i_4.0.1.A.0.283_Generic Global. Everything is working properly now. Hope that helps.
MarkRutte said:
Had the same problem, I flashed the phone, using LT15i_4.0.1.A.0.283_Generic Global. Everything is working properly now. Hope that helps.
Click to expand...
Click to collapse
How was this done? Do I need to connect the phone to the computer? If so, it will be a issue because I can not connect it to my computer anymore.
Can anyone give me link to the flash tool that works on my arc?
I Have the same problem. Please, someone help me...
Just reflash firmware with SEUS
I seriously can't find SEUS anywhere to my phone. And will it be possible to flash it because I can't connect the phone to my computer without issues.
What happens in device manager when you click "back" with turned off phone and connect cable?
nothing happens on my phone, but I can't turn the phone on if I do it that way, I have to replug the charger to be able to turn it on. On my computer it said it failed to install the driver.
It's quite of an emergency atm. I can't recieve calls anymore, the phone hangs up on people when they call me automatically, but I can call them without a problem. I can see in my call log if anyone has tried to call me aswell.
Need some more help guys
Super thanks in advance.
Problem solved! The ones who still have this problem follow this guide :
http://www.theandroidsoul.com/tutorial-how-to-flash-a-firmware-using-flashtool-on-xperia-arc/
don't download the firmware that is on that guide but use this : http://www.megaupload.com/?d=VS2D704A
Worked perfectly!
Flashing with SEUS would have done exactly the same thing
Jinx13 said:
Flashing with SEUS would have done exactly the same thing
Click to expand...
Click to collapse
Really? Can you link it to me? According to the SE website, SEUS does not exist to xperia arc.
SE PC Companion could not find my arc when I plugged it into my PC, but flashtool did. So I guess SEUS would'nt detect my phone neither.
Lol flashed my girlfriends arc with seus last night, go to se site pick any phone model w995 etc and software downloads then download seus. When the program opens select arc and follow instructions. Either that or use flashtool and just flash new firmware it does the same
Sent from my LT15i using xda premium
Would SEUS find my phone when the Companion doesnt anyway?
It should do as for PC companion you have your phone turned on and SEUS/flashtool etc you turn your phone off
I know there are probably lots of threads about this, but I couldn't find one about E3 since it's a relatively new phone, but to point now
So I tried to update my Xperia E3 to it's latest firmware via the Sony pc companion(it was the only option) and during the update ,once it was downloaded it prompted to connect the phone through the USB cable, once done it began installing the update but when it was like at 80-85% it showed an error saying that internet connection isn't available and gave two options to either retry or cancel, now the internet was just working fine, I checked google, Youtube everything and it was working, but every time I hit retry it gave the same option ,so eventually I canceled the update,
Now the phone was switched off so I tried switching it on and it just froze at the sony boot logo screen, restarting with power button+volume up only restarts it to the same situation(stuck at logo screen), I did look up for a solution but couldn't find one that fit,
Of course I did switch it off using the off button at the back of phone(under the back cover), and I know about Sony Update service but that's no longer supported(it required the phone in off state), pc companion can't detect an off phone and when it does it starts phone to boot frozen screen and fails at detect step, another thing I found was a custom tool(possibly just SUS) that could flash a firmware in an off phone but however there is no firmware available for my version, since I live in India, so there's that , any help is appreciated,
A few things:
-The battery was at 91% when update started
-There was no root attempt etc made on phone, it was complete stock
-I did update the firmware once earlier but just from the phone it was a 2 mp update, no pc
-When I started this update there was already a 29 mb something update available without pc, and that's pretty much all, like I said any help is appreciated
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
It worked
Benjoy Ericsson said:
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
Click to expand...
Click to collapse
Thanks man, it worked, the phone is good and running again.
Benjoy Ericsson said:
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
Click to expand...
Click to collapse
Hello, my device is D2212 and I have similar problem.
I've rooted and unlocked bootloader using this method from XDA forum to root Xperia E3. However after unlocking bootloader and root my device my PC and my notebook doesn't recognize my device to transfer data or access data of cellphone. It keeps in charging mode.
Today it was really weird and lagging way too much so I tried to reset to factory setting. After that my device does not start android it keep stuck on blue screen right after display of Xperia and android.
I tried this method you suggested of PC Companion but it does not work since PC does not recognize my device anymore since rooting.
I need help here, please.
O just bought this device last week.
Thanks in advance.
Cristy0505 said:
Hello, my device is D2212 and I have similar problem.
I've rooted and unlocked bootloader using this method from XDA forum to root Xperia E3. However after unlocking bottloader and root my device my PC and my notebook doesn't recognize my device to transfer data or access data of cellphone. It keeps in charging mode.
Today it was really weird and lagging way too much so I tried to reset to factory setting. After that my device does not start android it keep stuck on blue screen right after display of Xperia and android.
I tried this method you suggested of PC Companion but it does not work since PC does not recognize my device anymore since rooting.
I need help here, please.
O just bought this device last week.
Thanks in advance.
Click to expand...
Click to collapse
Flash the firmware again using flashtool.
adrianocolvero said:
Flash the firmware again using flashtool.
Click to expand...
Click to collapse
Hi, thank you for your kind support.
Do you mean which part of this tutorial? http : // forum.xda-developers.com/xperia-e3/general/root-e3-t2964845
First "HOW TO UNLOCK YOUR BOOTLOADER!" or second "NOW HOW TO FLASH THE KERNEL AND APPLY THE ROOT!"?
Best regards!
Cristy0505 said:
Hi, thank you for your kind support.
Do you mean which part of this tutorial? http : // forum.xda-developers.com/xperia-e3/general/root-e3-t2964845
First "HOW TO UNLOCK YOUR BOOTLOADER!" or second "NOW HOW TO FLASH THE KERNEL AND APPLY THE ROOT!"?
Best regards!
Click to expand...
Click to collapse
Use this tutorial:
http://forum.xda-developers.com/xperia-z/general/tutorial-how-to-flash-stock-roms-t2240614
With this firmware:
http://forum.xda-developers.com/xperia-e3/general/firmware-18-4-b-2-14-rool-xperia-e3-t2939699
adrianocolvero said:
Use this tutorial:
http://forum.xda-developers.com/xperia-z/general/tutorial-how-to-flash-stock-roms-t2240614
With this firmware:
http://forum.xda-developers.com/xperia-e3/general/firmware-18-4-b-2-14-rool-xperia-e3-t2939699
Click to expand...
Click to collapse
Thank you very much, sir!
hai guys i have a xperia e3 dual d2212 i'm not sure whether it's rooted or unlocked bootloader it stucks on logo screen i try to flash it using flash tool but it says
ERROR drivers needed to be installed for connected device
ERROR you can find them in the drivers folder of flashtool
but i searched there there no devices mentioning e3 only e is available
in this condition should i flash or there is any other way please give me a solution
Hello I have a Sony experia e3 and it is giving me a problem. When I'm trying to start my phone it is booting and gets off by itself and again restarts...and this is going on and on. So please can you help me or give me a suggestion about how to fix it.
Please please please help for which I may remain ever greatful to you
Q&A for Xperia C bricked while flashing recovery through mobile uncle
Some developers prefer that questions remain separate from their main development thread to help keep things organized. Placing your question within this thread will increase its chances of being answered by a member of the community or by the developer.
Before posting, please use the forum search and read through the discussion thread for Xperia C bricked while flashing recovery through mobile uncle. If you can't find an answer, post it here, being sure to give as much information as possible (firmware version, steps to reproduce, logcat if available) so that you can get help.
Thanks for understanding and for helping to keep XDA neat and tidy!
HELP! Xperia C Stuck on Sony Logo
Hello guys, can you help me fix my Sony Xperia C 2305 stuck in Sony Logo.
I'd already tried the Sony Companion but in the middle of installation it stopped.
What should i do?? Please! Thank you!
Sony Xperia C Unbrick
Hi... I came across this problem recently while installing CWM using MobileUncle Tools without changing the Boot-version. If your Boot-version is not supported, then you need to first convert it to the suitable Boot-version. There is a seperate Xperia C XDA thread on install CWM on both the Boot-versions. Now in your case, you have flashed a wrong recovery which has bricked your device.
Here is a step-by-step guide on how to un-brick your Xperia C. This worked for me. Hope it works for you too...
1. Firstly, remove the back-cover of your Xperia C and remove any sim or memory card, if connected.
2. Now, search for a small hole with "RESET" written below it.
3. Use a pen to press it. Hold it there for a minute. Then leave it and put the back cover back.
4. Charge your device for about 10 minutes.
5. If you do not follow the above steps, you won't be able to repair your device through PC Companion.(The update stops showing "Download error or error 1200). This is because your device still has MobileUncle Tools and unsupported Recovery image installed in it which does not allow the stock Recovery to be installed. When you reset by following the above method, only the stock apps are left in the device, deleting every other app.
6. Now download and install the latest Sony PC Companion from the official site, to your PC.
7. Open the PCC and click start in support zone. Let PCC download and install the required files.
8. In the next menu, select the software update option. Instead of clicking on install, select "Repair" device which is highlighted in blue.
9. Follow the steps until PCC starts to prepare your PC for software update.
10. In the device selection menu, select Sony Xperia C C2305 and click next.
11. When the next menu appears, disconnect any USB or multimedia drives attached to the PC. Now, first connect your original Sony USB cabel to the PC. Then, turn off your device(If the device is not turning off i.e. switching on after connecting the USB cable, read the instructions given at the end). Wait for five second. Press and hold volume down button of your device and connect the USB cable to your device. A green led appears on your device if the device is connected properly.
Note: If a continous red led appears instead of green, do not worry. Keep the device connected to PC intact for about 5 to 10 minutes. It will turn green. This is because, bricked devices take some time to be recognised.
12. Now the update process starts. If all the above steps are performed correctly, then surely the Device Software Update process completes without any errors or stopping in between.
13. Then click finish in the last menu after Device Software Update Completes.
14.Disconnect Xperia C from PC and press the Power button.
15. Xperia C boots up. Do not worry if your screen isn't the way it should be(e.g. whitish at the edges and the Sony Wave logo lagging). As this is the first boot-up after software update it takes sometime to recover to it's earlier charm. After about a minute or two, your device will be perfectly all right.
Note: The first boot-up takes some time(about 5 to 7 minutes).
16. So, this is it. You will have your Sony Xperia C perfectly working if you follow the above steps cautiously.
Hint for step no. 11: Follow this only if your device turns on after connecting the USB cable:
1. First, let the USB cable be connected the PC.
2. Force switch off your device by pressing Power + volume up buttons for about 10 to 15 seconds when it is stuck at Sony logo.
3. When the device turns off, immediately leave the two buttons and press and hold volume down button and connect the USB cable to the device, before the device turns on.
4. Now your device would be properly connected and the green led appears.
Hope this helps you. If you have any other queries regarding the same, please do inform.
my Xperia C is switchoff while flashing recovery from mobile uncle tools
I have downloaded the file 6mb recovery.img file and through mobile uncle tools i was updating... all was going well it ask me r u sure to flash i pressed ok and my phone became dead ...Now it is not starting....!!!!Plzzz Help me ....!!!:crying:
verondelarosa said:
Hello guys, can you help me fix my Sony Xperia C 2305 stuck in Sony Logo.
I'd already tried the Sony Companion but in the middle of installation it stopped.
What should i do?? Please! Thank you!
Click to expand...
Click to collapse
It's so easy to fix it.:thumbup:
You've entered in something called "bootloop".
Now how we can fix an xperia device from bootloop.
What do we need:
1,A computer with flashtool installed on.
2,A good USB cable (because we don't want the dvice to disconnect in the middle of the flashing process ).
3,download c2305 stock firmware .ftf (stock rom.ftf).(from the link below)
Now follow these steps and they will bring your phone to the safe:
1,turn off your device and keep it off and don't forget to charge it well before this process.
2,Replace the stock firmware.ftf to firmware folder in the flashtool folder in the place you installed in (usually in c:\\flashtool\firmwares)
3,Now open flashtool and click the flash icon then select flashmode then OK.
4,Now select your firmware from the list and if you don't want to lose your data just uncheck the box of wipe data in the top right corner.
5,click on "flash" and wait because it's preparing.
6,Then after this it will show you a window request to press the back bottom (the volume down bottom)
And connect your device, do it and Keep pressing until the window disappear.
7,Now the tool is flashing your phone DON'T touch the cable until it's finished.
8,when it's finished wait for 10 sec and unplug your device.
9,Now wait for about one min if it doesn't turn on automatically turn on it will about 3min to boot wait and don't worry.
Congratulations your phone is well know.
Notes:
1.If the tool doesn't see the connected device, there's a folder named "drivers" open and open the. Exe
And install your device's driver.
2, because I'm new user they don't allow me to give a link so just give me your email and I'll send the link to you.
(the stock firmware.ftf link i mean)
DON'T FORGET TO HIT THANK :thumbup::thumbup:
Sent from my C2105 using XDA Free mobile app
relly helped ,me guys thanks buddie
thanks bro, i m happy now my phone is working again
I hope it was useful (if it was so hitthank)
Just I want from you I little thing : give the link that you have download th ftf. from
n78 shadow said:
It's so easy to fix it.:thumbup:
You've entered in something called "bootloop".
Now how we can fix an xperia device from bootloop.
What do we need:
1,A computer with flashtool installed on.
2,A good USB cable (because we don't want the dvice to disconnect in the middle of the flashing process ).
3,download c2305 stock firmware .ftf (stock rom.ftf).(from the link below)
Now follow these steps and they will bring your phone to the safe:
1,turn off your device and keep it off and don't forget to charge it well before this process.
2,Replace the stock firmware.ftf to firmware folder in the flashtool folder in the place you installed in (usually in c:\\flashtool\firmwares)
3,Now open flashtool and click the flash icon then select flashmode then OK.
4,Now select your firmware from the list and if you don't want to lose your data just uncheck the box of wipe data in the top right corner.
5,click on "flash" and wait because it's preparing.
6,Then after this it will show you a window request to press the back bottom (the volume down bottom)
And connect your device, do it and Keep pressing until the window disappear.
7,Now the tool is flashing your phone DON'T touch the cable until it's finished.
8,when it's finished wait for 10 sec and unplug your device.
9,Now wait for about one min if it doesn't turn on automatically turn on it will about 3min to boot wait and don't worry.
Congratulations your phone is well know.
Notes:
1.If the tool doesn't see the connected device, there's a folder named "drivers" open and open the. Exe
And install your device's driver.
2, because I'm new user they don't allow me to give a link so just give me your email and I'll send the link to you.
(the stock firmware.ftf link i mean)
DON'T FORGET TO HIT THANK :thumbup::thumbup:
Sent from my C2105 using XDA Free mobile app
Click to expand...
Click to collapse
my flashtools shows drivers not found please help.
rkumbhar said:
my flashtools shows drivers not found please help.
Click to expand...
Click to collapse
Hi bro
You must install the flashmode, fastboot driver and your device driver in flashtool\drivers\Flashtool_drivers.exe
DON'T forget to install your device driver AND to hit thanks
Sent from my C2105 using XDA Free mobile app
n78 shadow said:
Hi bro
You must install the flashmode, fastboot driver and your device driver in flashtool\drivers\Flashtool_drivers.exe
DON'T forget to install your device driver AND to hit thanks
Sent from my C2105 using XDA Free mobile app
Click to expand...
Click to collapse
i installed all the drivers but still sony xperia c not getting detected
rkumbhar said:
i installed all the drivers but still sony xperia c not getting detected
Click to expand...
Click to collapse
It's not detected when Flashtool requests to connect the phone or not at all
If it's not detected when Flashtool requests to connect the phone try to connect it before the flashing proccess.
And don't forget to connect it in flashmode by holding the vol- key and connect it to Pc
Phone still not detected in Fastboot mode
I have installed all the drivers and tried. But my phone is not entering Fastboot mode or showing up in device manager. My phone is not turning on after flashing recovery using Mobile Uncle tools. The red light glows when usb plugged in.
fixed
OTE=ajithmemana;61619257]I have installed all the drivers and tried. But my phone is not entering Fastboot mode or showing up in device manager. My phone is not turning on after flashing recovery using Mobile Uncle tools. The red light glows when usb plugged in.[/QUOTE]
Ok don't worry I have the same problem before because I using Mobile uncle without change boot version thast leave the phone in charge sometimes after that connect it in the pc by cable then run PC combain it will guide you to connect the phone when the red light appear and download the original software as you know it will tell you to press the power key with the volume key until the phone connect with the program .
It work with me tell me if not
My Sony xperia C2305 ......keeps on Restarting.....plz help me...
My Sony xperia C2305 ......keeps on Restarting.....plz help me...
Unable to flash to...through "wmshua"...it gives me an error..."FLASH FAILED" and some times "CONNECTION UNSTABLE"
AND Also tried "Flash Tool" too.....it gives me an error ..........plz help
probably my phone is bricked because i tried using mobile uncle and opened up a recovery image downloaded from this site.. but now my phone is not booting... neither is giving any light while i plug in the USB
HELP ASAP
did not work for me xpria pc companion gives an error when i use software update .... after a big wait ... of initializing ... and the device alwayes gives red light ... for a time then after 10 miniutes it turns off .... i don't know what to do .. !!!
n78 shadow said:
It's so easy to fix it.:thumbup:
You've entered in something called "bootloop".
Now how we can fix an xperia device from bootloop.
What do we need:
1,A computer with flashtool installed on.
2,A good USB cable (because we don't want the dvice to disconnect in the middle of the flashing process ).
3,download c2305 stock firmware .ftf (stock rom.ftf).(from the link below)
Now follow these steps and they will bring your phone to the safe:
1,turn off your device and keep it off and don't forget to charge it well before this process.
2,Replace the stock firmware.ftf to firmware folder in the flashtool folder in the place you installed in (usually in c:\\flashtool\firmwares)
3,Now open flashtool and click the flash icon then select flashmode then OK.
4,Now select your firmware from the list and if you don't want to lose your data just uncheck the box of wipe data in the top right corner.
5,click on "flash" and wait because it's preparing.
6,Then after this it will show you a window request to press the back bottom (the volume down bottom)
And connect your device, do it and Keep pressing until the window disappear.
7,Now the tool is flashing your phone DON'T touch the cable until it's finished.
8,when it's finished wait for 10 sec and unplug your device.
9,Now wait for about one min if it doesn't turn on automatically turn on it will about 3min to boot wait and don't worry.
Congratulations your phone is well know.
Notes:
1.If the tool doesn't see the connected device, there's a folder named "drivers" open and open the. Exe
And install your device's driver.
2, because I'm new user they don't allow me to give a link so just give me your email and I'll send the link to you.
(the stock firmware.ftf link i mean)
DON'T FORGET TO HIT THANK :thumbup::thumbup:
Sent from my C2105 using XDA Free mobile app
Click to expand...
Click to collapse
Can you send me the link please [email protected]
my sister tried to root this phone with completely no recollection of how she got here.
the phone displays "the software update failed. make sure your phone is connected to a computer and try again" right after the "sony expria " screen.
i tried the yellow reset uptton but no vibrations came with that.
once connected it says "upgrading, do not disconnect device from pc" and the software status is official.
not sure how if the computer doesnt even recognize the phone.
every little bit of help is appreciated.
thefawzy said:
my sister tried to root this phone with completely no recollection of how she got here.
the phone displays "the software update failed. make sure your phone is connected to a computer and try again" right after the "sony expria " screen.
i tried the yellow reset uptton but no vibrations came with that.
once connected it says "upgrading, do not disconnect device from pc" and the software status is official.
not sure how if the computer doesnt even recognize the phone.
every little bit of help is appreciated.
Click to expand...
Click to collapse
Download Sony pc companion on your pc, plug the phone in and select repair my phone.
i tried using that before and geeting to repair my phone. only problem was that the sony z3v was not on the list for some reason. there are all the z3 devices made excepy the z3v. which one can i pick?
Beetle84 said:
Download Sony pc companion on your pc, plug the phone in and select repair my phone.
Click to expand...
Click to collapse
all the z3 devices are there in the list expect this one. im not sure what topick and not wanting to pick the wrong one and brick the device.
download original ftf file and flash it using flash tool
p.shashikiran94 said:
download original ftf file and flash it using flash tool
Click to expand...
Click to collapse
Would you be able to tell me or direct me to steps in doing so? Sorry I'm a little new to this. I called Verizon and was on the phone for 2 hours. Said they can't help since I'm a previous customer unless I come back to them. I called Sony and they just told me that those Verizon phones are not their problem. I would really appreciate all the help I can get
thefawzy said:
Would you be able to tell me or direct me to steps in doing so? Sorry I'm a little new to this. I called Verizon and was on the phone for 2 hours. Said they can't help since I'm a previous customer unless I come back to them. I called Sony and they just told me that those Verizon phones are not their problem. I would really appreciate all the help I can get
Click to expand...
Click to collapse
http://xperiafirmware.com/8-firmware/71-sony-xperia-z3v-d6708
This should help you step by step. Make sure you have proper drivers installed... you can find them in the flashtool folder. If your phone is saying software update failed plugging it in the USB of a computer should automatically put it in download mode. If it doesn't press and hold volume down when you plug it in.
I've a video for you.
thefawzy said:
Would you be able to tell me or direct me to steps in doing so? Sorry I'm a little new to this. I called Verizon and was on the phone for 2 hours. Said they can't help since I'm a previous customer unless I come back to them. I called Sony and they just told me that those Verizon phones are not their problem. I would really appreciate all the help I can get
Click to expand...
Click to collapse
https://youtu.be/_Ptr7LCZhp0
thank you guys so much. my phone is back and alive again. my sister is safe lol
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
I used to be a bit similar to your situation, but its power indicator is not lit. Pressing other buttons did not respond. I also tried to connect it to the computer, but still didn't respond. I had no choice but to send it back to the after-sales service. The response I got was that the power IC was damaged.
Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
doesnt seem like something that can be fixed on a software level, you need to send it to sony to fix it if youre under warranty.
Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
Send it to sony service same thing happened for me and they gave me another phone.
Similar, but Sony do not want to know now
Blackghosthm said:
Send it to sony service same thing happened for me and they gave me another phone.
Click to expand...
Click to collapse
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?
Hammerheadz said:
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?
Click to expand...
Click to collapse
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
If you see any led light , try to use pc companion ( if your phone is not unlocked ) and if you have unlocked bootloader try to use xperifix to download the latest software for your phone and then flash it using newflasher ( don't forget to have the Sony USB drivers on your computer ) pls tell us if it works to find another way to fix your smartphone.
Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"
---------- Post added at 06:34 PM ---------- Previous post was at 06:33 PM ----------
Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"
Hammerheadz said:
The only other option for the 8332 is the Central Europe 1 CE1 option,
Click to expand...
Click to collapse
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.
Didgesteve said:
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.
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Click to collapse
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'
Hammerheadz said:
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'
Click to expand...
Click to collapse
Did you install the drivers in 'safe mode'?
Hi. Yes I did. Still no joy, but I haven't tried since last time. I'll have another go this week, unless you can think of anything else it could be, or that I can try?
my xz premium reboots when I plug in charger. I will sell it and buy samsung ( i dont like it) before it dies completely lol
oh it was water in charging port, now all works perfectly
Didgesteve said:
Did you install the drivers in 'safe mode'?
Click to expand...
Click to collapse
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:
Hammerheadz said:
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:
Click to expand...
Click to collapse
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?
Didgesteve said:
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?
Click to expand...
Click to collapse
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.
Hammerheadz said:
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.
Click to expand...
Click to collapse
Try to use pccompanion sorry if I'm late
PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!
Hammerheadz said:
PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!
Click to expand...
Click to collapse
Not at all it's like newflasher