Dropped My Xperia Z3. :( - Xperia Z3 Q&A, Help & Troubleshooting

I've only owned the Z3 for several weeks and it's already been dropped. Not that it was my fault, it slipped out my trouser pocket straight onto the floor, the pocket was too small.
There are very slight scuffs on the top strip of the phone, beside the 3.5mm audio jack. This is the only minor damage.
Aside from replacing the top strip, what can I do to polish or remove the marks? They are extremely light and I do not want to ruin the phone.
What methods are there of removing these marks without having to paint/spray the phone?
Thanks guys.

kanej2006 said:
I've only owned the Z3 for several weeks and it's already been dropped. Not that it was my fault, it slipped out my trouser pocket straight onto the floor, the pocket was too small.
There are very slight scuffs on the top strip of the phone, beside the 3.5mm audio jack. This is the only minor damage.
Aside from replacing the top strip, what can I do to polish or remove the marks? They are extremely light and I do not want to ruin the phone.
What methods are there of removing these marks without having to paint/spray the phone?
Thanks guys.
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Nobody? Bump.

I would just be happy the glass didn't crack.
Sent from my MI 4W using Tapatalk

Ulver said:
I would just be happy the glass didn't crack.
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Thanks to the glass screen protector that was just fitted days before it fell...

kanej2006 said:
Thanks to the glass screen protector that was just fitted days before it fell...
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If it's ok for you, easiest would be to apply a skin. I've seen full body skins from Slickwraps.
That way you cannot do any additional damage.
Not ideal, but..

I'd get a casemate. It's minimal, but protects the edges and makes it more grippy.

Related

Beware of the leather pouch!

Just thought I would warn others that after only a week of owning my cool TP I noticed a scratch on the screen and button area. A very straight score down the middle. Lucky I had my screen protector fitted else I would have been very upset.
Replaced the protector a week ago and today noticed a similar score down the screen though less deep. I then realised that this was due to a piece of grit in my pocket that had slipped between the case and the screen and scratched it as I pulled it out of the case.
I have now ordered a proper fully closed case to give full protection and hope this is a warning to others!
Definitely invest in a screen protector, they don't spoil the look of the device or impede it's usability in any way, they are easy to apply and could save you a lot of tears! Then use a decent case!
am using martin fields protectors.... it is tough enough that when i dropped my phone on the stairs, the rest of the body is scratched except the screen area and hkey areas where it is protected.
i frequently use my fingernails too. i don't trust other screen protectors... used it for my previous Axim v51 and X500 ... device gave out before the protectors.. meh.
alpha01 said:
am using martin fields protectors.... it is tough enough that when i dropped my phone on the stairs, the rest of the body is scratched except the screen area and hkey areas where it is protected.
i frequently use my fingernails too. i don't trust other screen protectors... used it for my previous Axim v51 and X500 ... device gave out before the protectors.. meh.
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Yes I was definitely satisfied with the Martin Fields solution, which I've reviewed on my Diamond. Will order one for my new TP as well.
The review is in Hebrew and was published here (with some photos)..
http://www.pocketpcfreak.com/archive/00007709.htm
=====
Saar
I saw someone scratch the screen protector on their Touch Pro right in front of me, he had just put the screen protector on it and put it into his case, it was one of those that holds it right on your hip... Took it back out, exactly what you're talking about, a nice line right across the screen.
If using the case provided, the ribbon inside is attached so that you can insert the phone from both ends. If you feel inside, one side will be folded over and therefore sticks out quite abit which feels quite abraisive, whilst the other side of the case is much smoother because the ribbon is not folded. Inserting the phone from the other side, reverses which side sticks out more. I ensure that the screen side is always slid in with the smooth side facing the screen. So far, this has been ok.......................
I have just got hold of the HTC Touch Standard belt pouch (PN: PO S322) and it fits perfectly with a standard belt clip.
Velcro so the Sliding magnetic keyboard sensor does not go T^Ts up!!
anyone know where i can get extra protectors for my tp?
Personally, I always keep my TP in my pocket, without a case. The only time I ever use a case is if I'm putting the phone into a bag or box with other gear which might scratch it. Also, I never put keys etc into the same pocket as the TP, only a handkerchief. I've kept phones this way for many years and never got a single scratch on my screen. The inside of your pocket is generally a nice soft place for your phone. Case not necessary! In fact, all the case does is muffle the speaker and make it harder for you to hear the phone ringing.
In fact, until I got my TP I never even used screen protectors. The only reason I'm using one now is because it came in the box!
auriken said:
anyone know where i can get extra protectors for my tp?
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Where are you based?
ardsar said:
If using the case provided, the ribbon inside is attached so that you can insert the phone from both ends. If you feel inside, one side will be folded over and therefore sticks out quite abit which feels quite abraisive, whilst the other side of the case is much smoother because the ribbon is not folded. Inserting the phone from the other side, reverses which side sticks out more. I ensure that the screen side is always slid in with the smooth side facing the screen. So far, this has been ok.......................
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I haven't noticed the difference in the sides. I have been using this case for about a month and haven't seen any signs of scratching to the screen (although I have a screen protector on) or any other part.
auriken said:
anyone know where i can get extra protectors for my tp?
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http://forum.xda-developers.com/showthread.php?t=428279
ardsar said:
If using the case provided, the ribbon inside is attached so that you can insert the phone from both ends. If you feel inside, one side will be folded over and therefore sticks out quite abit which feels quite abraisive, whilst the other side of the case is much smoother because the ribbon is not folded. Inserting the phone from the other side, reverses which side sticks out more. I ensure that the screen side is always slid in with the smooth side facing the screen. So far, this has been ok.......................
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I agree with you. I always feel where the smooth side is and make sure that its the one facing the screen when I'm sliding my TP inside the leather case. So far I never had any scratches on mine.
I have noticed a small cut in my plastic (I haven´t taken of the large piece of plastic that came on then phone). From the middle of the screen and down to the edge.
I don´t get it! That folded ribbon ain´t sharp, it´s just wide, how the heck can it leave a cut like a scalpel? The other smooth side has a sharp thing in the seam, that could possibly cut but I really don´t think so.
I´m scared now, because there is a cut but nothing in the pouch can cut!
I just ordered one of these and recived it today.
Top pouch tbh
ebay
Item number: 270278860452
Mr.Sir said:
I have noticed a small cut in my plastic (I haven´t taken of the large piece of plastic that came on then phone). From the middle of the screen and down to the edge.
I don´t get it! That folded ribbon ain´t sharp, it´s just wide, how the heck can it leave a cut like a scalpel? The other smooth side has a sharp thing in the seam, that could possibly cut but I really don´t think so.
I´m scared now, because there is a cut but nothing in the pouch can cut!
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Exactly!! Same happened to me. A very straight deep cut, saved only by the screen protector. I could only assume that a piece of grit got trapped between the sleeve and the phone. This wouldn't happen in an ordinary case, the pouch fits very tightly against the screen and this is where the danger lies. I have stopped using it.

scratch near ear piece

has anyone noticed that the plastic part near the ear piece scratches rather easily? not deep ones, but tiny small ones
ultrastranger said:
has anyone noticed that the plastic part near the ear piece scratches rather easily? not deep ones, but tiny small ones
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i got the same scratches too. i think it could be buffed out
jalibhoy said:
i got the same scratches too. i think it could be buffed out
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I understand you take good care of your phone, so do i. However if you want have it untouched, don\t touch it
Don't forget, it is just an object and you bought it to use it, right?
Kind regards and i also think it can be buffed out
ultrastranger said:
has anyone noticed that the plastic part near the ear piece scratches rather easily? not deep ones, but tiny small ones
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I kinda just ignore it, mine has minor scratches that are perceptible only when you meticulously find it

Galaxy S4 vs iPhone 5 vs Galaxy S3 Drop test

Are you curious about how Gorilla Glass 3 holds up against drops? Here is the answer!
The Galaxy S4 did pretty well with minimal body damage considering the fact that it has a large screen but the Glass still cracked on a face-first drop.
It also shows improvement over the S3 which has the Gorilla Glass 2.
Better than the HTC One whose Aluminium speaker grill broke off easily in a drop test.
Aluminum grills falling off isn't the worst, the worst part are the dents imo.
tuxonhtc said:
Aluminum grills falling off isn't the worst, the worst part are the dents imo.
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Dents are bearable. But the speaker grill which completely breaks off and can't be fixed easily is more annoying.
Ultimately what this test and pretty much every other drop test with these flagship phones highlights most is that these phones, as good as the build quality gets on any of them, are still extremely vulnerable to drops and falls. That's why I use a TPU, it just makes sense. For $5-10 you get almost total invulnerability to these situations that end up with busted displays and dented edges. Yeah, you give up appearance (although there's some really cool looking cases to be found), but if even one time the case saves your ass, it's worth it. No sitting around waiting for the company to cover your warranty, and no paying hundreds' of dollars when your warranty ends and you get a busted phone.
system.img said:
Dents are bearable. But the speaker grill which completely breaks off and can't be fixed easily is more annoying.
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You could fix it back in though, surely? Are they glued in or screwed in?
tuxonhtc said:
You could fix it back in though, surely? Are they glued in or screwed in?
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It is unibody. It is not screwed or glued. It is a part of the back.

Does the clear view case still scratch the screen?

With the S6 Edge, the clear view cover scratched many screen. Is this the same with the S6 edge+?
Sent from my SM-T815 using Tapatalk
Not really
Hello there
I've been using Clear View cover for about a month or so, and so farl not getting any signs of scratching the screen, however the case itself suffered more than a few scratches which is a pretty good fail since this case isn't really cheap. So answer is no, I'll be watching to see if it does.
Cheers
crash090 said:
Hello there
I've been using Clear View cover for about a month or so, and so farl not getting any signs of scratching the screen, however the case itself suffered more than a few scratches which is a pretty good fail since this case isn't really cheap. So answer is no, I'll be watching to see if it does.
Cheers
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Maybe the case needs a screen protector. Hahaha!!!
boogiecornejo said:
Maybe the case needs a screen protector. Hahaha!!!
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Yes Sir, Exactly, a 50$ case needs a case protector...
Clear View Case
crash090 said:
Hello there
I've been using Clear View cover for about a month or so, and so farl not getting any signs of scratching the screen, however the case itself suffered more than a few scratches which is a pretty good fail since this case isn't really cheap. So answer is no, I'll be watching to see if it does.
Cheers
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Click to collapse
Hi,
Using the clear view case for about a month now. Not a single scratch on the screen or the case.
Don't know about the clear case, but the s view cover is scratching the screen slightly. Had this issue with the official s view cover by samsung. Switched over to Rearth Fusion one.
No issues for me, have been using the S-View case for a few months now.
.
Sent from my Samsung Galaxy S6 Edge+ using Tapatalk
Does anyone know HOW it is scratching the screen? Is it a design flaw?
Sent from my SM-G928F using Tapatalk
poplectic said:
Does anyone know HOW it is scratching the screen? Is it a design flaw?
Sent from my SM-G928F using Tapatalk
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All I know is it put scratch all over the curve on my display, got the screen replaced free of charge now using a Spigen Case.
Not a scratch on my screen...had Clearview case since day 1
poplectic said:
Does anyone know HOW it is scratching the screen? Is it a design flaw?
Did you ever play with a balloon as a kid, rub it real fast, back and forth a bunch of times against your shirt or the carpet and then held it up on top of your head? If you did you'd notice that your hair suddenly is attracted to that balloon, as if it's a magnet. It's because rubbing it against your shirt or the carpet created static electricity and now your balloon full of negative charge. If you run it against anything with a positive charge it'll attract it, like a magnet.
Same idea with the cover, except that the balloon is the cover. The materials it's made of after awhile of opening and closing it begins to create a field of static charge, similar to the balloon and it starts to attract dust, sand, dirt, the tiny little particles inside your pockets or purse. Now all that crap on there built itself up along the inside of the cover and since your phones in your pocket, as you're walking around, its shuffling inside your pocket there...
And guess what happens when there's debris stuck inside that cover as you're just going about your day...?
Give up....?
You get scratches on your screen!
A speck of sand is tiny, most don't even realise it's there, yet it can cause some damage on a screen.
Basically the materials Samsung used to make that cover is rubber like, which is prone to building up static, so an expensive screen, tiny dirt particles and static prone materials are not a good mix.
Ways to avoid this?
1. Wash your jeans more often
2. Always have a clean/dirt or particle free purse
3. Avoid using the cover unless Samsung remakes it with static free materials.
I wonder if throwing a dryer sheet in your pocket works to eliminate static build up?
Hmm... well, if anything your phone and anything else down there should smell fresh and clean.
The cover looks really cool but not cool enough for me to risk my screen.
I'd feel pretty stupid to spend $60, with the intention to protect my phone with something that actually increases the potential to damage it.
Heard Samsung is aware of this and replaced screens free because of it, so maybe they reformulated the materials in it? Can't imagine they'd continue selling it, knowing they'd have to fix every screen that bought the cover. The cost to replace a screen is likely more than profit for the case, I'd think...?
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Talysdaddy said:
poplectic said:
Does anyone know HOW it is scratching the screen? Is it a design flaw?
Did you ever play with a balloon as a kid, rub it real fast, back and forth a bunch of times against your shirt or the carpet and then held it up on top of your head? If you did you'd notice that your hair suddenly is attracted to that balloon, as if it's a magnet. It's because rubbing it against your shirt or the carpet created static electricity and now your balloon full of negative charge. If you run it against anything with a positive charge it'll attract it, like a magnet.
Same idea with the cover, except that the balloon is the cover. The materials it's made of after awhile of opening and closing it begins to create a field of static charge, similar to the balloon and it starts to attract dust, sand, dirt, the tiny little particles inside your pockets or purse. Now all that crap on there built itself up along the inside of the cover and since your phones in your pocket, as you're walking around, its shuffling inside your pocket there...
And guess what happens when there's debris stuck inside that cover as you're just going about your day...?
Give up....?
You get scratches on your screen!
A speck of sand is tiny, most don't even realise it's there, yet it can cause some damage on a screen.
Basically the materials Samsung used to make that cover is rubber like, which is prone to building up static, so an expensive screen, tiny dirt particles and static prone materials are not a good mix.
Ways to avoid this?
1. Wash your jeans more often
2. Always have a clean/dirt or particle free purse
3. Avoid using the cover unless Samsung remakes it with static free materials.
I wonder if throwing a dryer sheet in your pocket works to eliminate static build up?
Hmm... well, if anything your phone and anything else down there should smell fresh and clean.
The cover looks really cool but not cool enough for me to risk my screen.
I'd feel pretty stupid to spend $60, with the intention to protect my phone with something that actually increases the potential to damage it.
Heard Samsung is aware of this and replaced screens free because of it, so maybe they reformulated the materials in it? Can't imagine they'd continue selling it, knowing they'd have to fix every screen that bought the cover. The cost to replace a screen is likely more than profit for the case, I'd think...?
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Wow yeah. That kind of material would be a magnet!
Sent from my SM-G928F using Tapatalk
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According to three local shops here in NL Samsung did a massive recall of the first series Clear View Covers and replaced them with a revised version that apparently solved the scratching.. The version I bought today definitely looks different from the first generation I had on my normal S6
Sent from my SM-G928F using Tapatalk

Question How is your Ultra holding up? Scratches etc

My ultra is now 3 months old. I have the burgundy version. Even though I’ve been particular about cleaning it there is a tiny paint chip on the camera
https://imgur.com/Yb9IkHY
small permanent case markings that look like dust particles.
https://imgur.com/hSyYaMo
tried using one of lens wipes to clean it but it didn’t come off.
I’m curious how phones are holding up for you guys.
Still pretty much same condition as when I took it out of the box, already had the case & screen protector waiting so I didn't waste any time when it was delivered.
AlphaTekk Epoch said:
Still pretty much same condition as when I took it out of the box, already had the case & screen protector waiting so I didn't waste any time when it was delivered.
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I actually didnt notice these small dots. Looked pristine to me but when I was cleaning and saw them in direct light it was noticed. What color do you have? Can you share a photo of the bottom of the phone?
BrokenBee said:
...there is a tiny paint chip on the camera
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Could you please mark it, it looks ok for me.
ZXR said:
Could you please mark it, it looks ok for me.
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8 o’clock to the laser autofocus. Small white spec.
Any chance you can post a photo of the bottom of your phone?
Attached.
Leave rhe plastic film on the phone if using a case. Dust scratches the plastic instead.
ZXR said:
Attached.
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Ah seems like you have it too slightly?
volcolm said:
Leave rhe plastic film on the phone if using a case. Dust scratches the plastic instead.
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Well I’ll be doing that next time. Already removed em
I was actually surprised how easy the screen has gotten a ton of small little scratches, suppose its my fault for hating screen protectors and cases, finally started using Whitestonedome screen protectors and currently using the latercase.
Surprisingly the back of my phone still looks brand new
Mine is good so far. It comes out of the case every other day and it and the case get a wipe down with a damp cloth. Then dried with a microfiber cloth before going back in the case.
If you leave the phone in the case for long periods of time, abrasive particles will get in between the phone and case and the damage begins.
Mine is doing great. I treat it like my car; I use it as designed, clean it occasionally, and do a little maintenance every so often.
BrokenBee said:
Ah seems like you have it too slightly?
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I would say no. If you think of this single spot on top, it was most likely a one dust particle.
ZXR said:
I would say no. If you think of this single spot on top, it was most likely a one dust particle.
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They actually look like dust particles on mine too. They might seem less pronounced given your colour though. Mine wont wipe off completely.
I have the Black one and no scratches toll now (using without case) but camera has small Spot... The white one with no paint on the shell from my friend ist perfekt till now... Think next time i go for white
Put an Otterbox on the device right away but not a screen protector. The screen is extremely prone to micro scratches which can only be seen when screen is off, or with very low backlight and dark image (I've had the device a month an already some prominent micro scratches) . Awaiting screen protectors in the mail. This is a bummer as previous versions of gorilla glass stood up better to micro scratches (never had nearly the micro scratches on my S20 which I ran for 2 years without screen protection) . Pay off I guess for having better shatter protection.
Iv been running case with a naked screen ever since I realized that every protector ive tried affects either swipe typing and more so Spen responsiveness. Thank God tmobile allows you to add insurance to phones they offer regardless if it's bought from them or 3rd parties. The phone is just way to smooth for any obstructions for me.
no scratches

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